Model-year record
2023 Mercedes CLS
See the complaints, recalls, crash rating, and fuel economy in the public record. Then check the mileage and history of the car you found.
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Complaints filed
3
Reports to NHTSA, 2023
Safety recalls
0
NHTSA campaigns on record
NHTSA crash test
Not rated
Overall NCAP rating
Combined MPG
No data
EPA estimate
Known issues
Wheels issues account for the largest share of owner complaints (100% of 3 reports).
Share of all 3 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11724619, ODI 11641516, ODI 11608769.
Individual complaint reports(3)
Showing the 3 most recent reportsWheelsMar 2026 · ODI 11724619Details +Close −
Description of Defect: I am reporting a chronic and dangerous structural failure of the factory-equipped alloy wheels on my 2023 Mercedes-Benz CLS 450 4MATIC. Since purchase, this vehicle has suffered 8 documented incidents of wheel failure, consisting of 5 rim cracks and 3 complete wheel replacements. The failures are occurring under normal, paved driving conditions in the Dallas-Fort Worth area. This persistent cracking indicates a severe structural design defect where the wheel’s load rating is insufficient for the vehicle’s weight and low-profile tire configuration. Safety Risk: Each failure results in sudden and unpredictable loss of tire pressure. This creates a high risk of catastrophic tire deflation (blowouts) at highway speeds, which can lead to loss of vehicle control. Despite 7 prior repair/replacement attempts by both authorized Mercedes-Benz dealerships (Park Place Dallas) and independent specialists, the defect persists. The vehicle is currently at the dealership for its 8th failure. I believe this wheel configuration is fundamentally unfit for purpose and poses a recurring threat to the safety of the driver, passengers, and other motorists.
- Reported
- Mar 2026
- Incident date
- Dec 2024
- Mileage
- Not provided
- Outcome flags
- None reported
WheelsFeb 2025 · ODI 11641516Details +Close −
This vehicle has 6,600 miles on it. All 4 wheels have been bent driving on normal roads at normal speed. There have been 2 sidewall tire bubbles as a result. And after having all wheels straightened one of the wheels has now cracked. This caused the tire to deflate and the vehicle can no longer be driven. Is speaking with a wheel shop this is a known problem with this vehicle. Mercedes will not do anything about it.
- Reported
- Feb 2025
- Incident date
- Feb 2025
- Mileage
- Not provided
- Outcome flags
- None reported
WheelsAug 2024 · ODI 11608769Details +Close −
The car is equipped with Continental ProContact GX SSR 245/40R19 runflat tires in the front. Since January of this year I have replaced the front tires 5 times. Once for the left front and four times for the right front. One time it was due to a bubble in the sidewall. Other four were from the sidewall tearing vertically in 2 places a few inches from each other. The pictures attached show how the tire failed four times. In the cases where the sidewall failed in some cases was from running over what felt like a shallow pothole and/or broken pavement. The broken pavement is one that I have gone over with another with non run flat tires multiple times without issue.
- Reported
- Aug 2024
- Incident date
- Jul 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Recalls
No recalls are listed for this model year as of Jul 2026. Recall records can change when NHTSA publishes new information.
A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
0 NHTSA investigations on record
No investigations are on record as of Jul 2026. An empty record is not a clean bill of health.
Crash-test ratings
2023 Mercedes-Benz CLS-Class 4 DR AWD NHTSA source
- Overall
- Not rated
- Frontal
- Not rated
- Side
- Not rated
- Rollover
- Not rated
Fuel economy by trim
No EPA fuel-economy record is available for this model year. Some trims and older vehicles were not tested or are not in the current EPA feed.
Before you buy
Useful next checks
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2023 Mercedes CLS: frequently asked
What does the complaint record show for the 2023 Mercedes CLS?
Owners filed 3 NHTSA complaints about the 2023 Mercedes CLS. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.
What are the most common problems on the 2023 Mercedes CLS?
The most-reported problem area is Wheels (100% of complaints).
How many recalls does the 2023 Mercedes CLS have?
No safety recalls are on record for the 2023 Mercedes CLS as of Jul 2026.
What gas mileage does the 2023 Mercedes CLS get?
EPA fuel-economy figures for the 2023 Mercedes CLS aren't available yet.