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2011 Mazda Mazda2: Complaints, Recalls & Known Issues

What the public record actually says about the 2011 Mazda Mazda2 — every figure below is a NHTSA or EPA number, not an opinion.

The read

Fewer reported complaints than most hatchback.

Owners filed 16 NHTSA complaints — fewer complaints than 91% of 2011 hatchbacks. Steering leads the reports (50%). 1 safety recall campaign on record — check the VIN and remedy terms with a dealer.

Based on NHTSA complaint volume against 2011 hatchbacks, not adjusted for how many were sold. It describes the model year, not the individual car you are looking at.

Complaints filed

16

Reports to NHTSA, 2011

Safety recalls

1

NHTSA campaigns on record

NHTSA crash test

Not rated

Overall NCAP rating

Combined MPG

No data

EPA estimate

Complaint volume vs. segment peers

Fewer complaints than 91% of 2011 hatchbacks

The bar is this car's percentile among 2011 hatchbacks by complaint volume — a full bar means the fewest complaints in its class. Not adjusted for sales.

Known issues

Steering issues lead owner complaints (50% of 16 reports), followed by seats (19%).

Steering50% · 8 reports
Seats19% · 3 reports
Air Bags6% · 1 report
Tires6% · 1 report
Unknown Or Other6% · 1 report
Vehicle Speed Control6% · 1 report
Visibility6% · 1 report

Share of all 16 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11378040, ODI 11110605, ODI 11030122, ODI 11013708, ODI 10806242.

Recalls(1)

Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.

SeatsSep 2017 · 17V082000Details +

Mazda North American Operations (Mazda) is recalling certain 2011 Mazda2 and 2010-2011 Mazda3 and Mazdaspeed3 vehicles equipped with a manual seat lifter. In the affected vehicles, the seat height adjustment lifter links may break or detach from the seat frame and the seat angle may incline causing the driver to not be able to maintain an appropriate driving position.

Risk: If the driver cannot maintain an appropriate driving position, there is an increased risk of a crash.

Remedy: Mazda will notify owners, and dealers will inspect the seat lifter links and install a reinforcement bracket to the lifter links, or replace the entire seat adjuster unit, free of charge. The recall began April 7, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 0917B.

A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.

Investigations

1 NHTSA investigation on record

Investigations are agency reviews, not findings that a vehicle is defective.

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Crash-test ratings

No NHTSA crash test is on record for this year. Some vehicles and model years were not tested or do not have a published NCAP result.

Fuel economy by trim

No EPA fuel-economy record is available for this model year. Some trims and older vehicles were not tested or are not in the current EPA feed.

Before you buy

Useful next checks

Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.

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Compare model years

"Fewest reports" and "most complained" describe raw NHTSA complaint totals, not vehicle reliability. The last few model years are left unlabelled because they have had less road time.

2011 Mazda Mazda2: frequently asked

What does the complaint record show for the 2011 Mazda Mazda2?

Owners filed 16 NHTSA complaints about the 2011 Mazda Mazda2 — fewer complaints than 91% of comparable 2011 hatchbacks, so it sits toward the stronger end of its class. That's a signal, not a guarantee about any single car.

What are the most common problems on the 2011 Mazda Mazda2?

The most-reported problem areas are Steering (50% of complaints) and seats (19%).

How many recalls does the 2011 Mazda Mazda2 have?

1 recall has been issued that affect the 2011 Mazda Mazda2, covering components such as seats. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.

What gas mileage does the 2011 Mazda Mazda2 get?

EPA fuel-economy figures for the 2011 Mazda Mazda2 aren't available yet.