Model-year record
2011 Mazda Mazda2
See the complaints, recalls, crash rating, and fuel economy in the public record. Then check the mileage and history of the car you found.
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Complaints filed
16
Reports to NHTSA, 2011
Safety recalls
1
NHTSA campaigns on record
NHTSA crash test
Not rated
Overall NCAP rating
Combined MPG
No data
EPA estimate
Known issues
Steering issues lead owner complaints (50% of 16 reports), followed by seats (19%).
Share of all 16 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11378040, ODI 11110605, ODI 11030122, ODI 11013708, ODI 10806242.
Individual complaint reports(16)
Showing the 16 most recent reportsVisibilityJul 2021 · ODI 11423265Details +Close −
The contact owns a 2011 Mazda Mazda2. The contact stated while driving at 70 mph, the glass sunroof spontaneously exploded and shattered causing the glass to enter the vehicle. The contact stated that no object hit or caused the sunroof to shatter. The contact pulled the vehicle over to the side of the road to clean up the class that was in the vehicle and then continued driving to the residence. The vehicle was diagnosed but not repaired. The manufacturer was not made aware of the failure. The failure mileage 150,000. Consumer stated sunroof was an aftermarket installation.
- Reported
- Jul 2021
- Incident date
- Jun 2021
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringDec 2020 · ODI 11378040Details +Close −
WE HAD OUR RACK AND PINION STEERING REPLACED AT THE MAZDA DEALER ON NOVEMBER 20, 2018 DUE TO CLONKING IN THE STEERING RACK. MY SON IS REPORTING THAT THE CLONKING AND STEERING IS MUCH WORSE WHEN SITTING STILL AND TURNING THE STEERING WHEEL AND WHEN MAKING RIGHT AND LEFT HAND TURNS WHILE DRIVING. HE ALSO SAID THAT THE CAR DOESN'T WANT TO STEER STRAIGHT ON THE FREEWAY. I REPLACED THE FRONT PADS AND ROTORS AND FRONT STRUTS IN 2018 AS WELL. I INSPECTED THE STRUTS AND BRAKES AND SUSPENSION TODAY AND FOUND THEM TO BE IN EXCELLENT CONDITION. I FIND THAT THE RACK AND PINION IS DEFECTIVE.
- Reported
- Dec 2020
- Incident date
- Nov 2018
- Mileage
- Not provided
- Outcome flags
- None reported
SeatsJul 2020 · ODI 11341847Details +Close −
THE DRIVER SEAT SHIFTS FROM THE BASE, ON OCCASION IT HAS SLID FORWARD. THE CAR WAS IN MOTION WHEN THIS TOOK PLACE BUT I WAS ABLE TO PUSH BACK AND IT WENT BACK INTO PLACE. THERE COULD BE BOLTS THAT HAVE BEEN LOOSENED.
- Reported
- Jul 2020
- Incident date
- Jun 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherFeb 2020 · ODI 11308545Details +Close −
I WAS NOTIFIED OF A RECALL. I ATTEMPTED TO GET THE REPAIR DONE AT MY LOCAL MAZDA DEALER. SCHEDULING THE APPOINTMENT WAS CHALLENGING, WHEN I ARRIVED, INTERACTIONS WERE STRESSFUL. I DROPPED MY CAR OFF, WITHIN 45 MIN, I WAS CALLED STATING THAT THEY DID NOT HAVE THE PART NEEDED TO FIX THE RECALL, BUT THAT THEY WOULD CALL ME WHEN THEY DID. THEY SENT A FOLLOW-UP EMAIL ASKING ABOUT THE VISIT AND I WAS VERY CANDID & HONEST IN THE REPLY. THE APPOINTMENT WAS 6-8-19. I HAVE YET TO RECEIVE A CALL THAT THE PART HAS ARRIVED.
- Reported
- Feb 2020
- Incident date
- Jun 2019
- Mileage
- Not provided
- Outcome flags
- None reported
SeatsFeb 2019 · ODI 11175001Details +Close −
TL* THE CONTACT OWNS A 2011 MAZDA 2. WHILE MAKING A U-TURN, THE FRONT DRIVER'S SEAT DISCONNECTED AND CAUSED THE DRIVER TO FALL TOWARDS THE FRONT PASSENGER SEAT. THE DRIVER WAS NOT INJURED AND THERE WAS NO WARNING INDICATOR ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 53,916.
- Reported
- Feb 2019
- Incident date
- Feb 2019
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringJul 2018 · ODI 11110605Details +Close −
STEERING "CLUNKS" WHEN TURNING LEFT OR RIGHT, AND METALLIC "CLANKS" ARE HEARD ON DRIVER'S SIDE UNDER DASH WHEN GOING OVER BUMPS. TOOK CAR TO LOCAL MAZDA DEALERSHIP, WHO DIAGNOSED "BAD STEERING GEAR" AND STATED "THIS CAR IS UNSAFE TO DRIVE." REPAIR BILL IS $1,200. LOOKING ONLINE, MULTIPLE MAZDA2 OWNERS HAVE REPORTED THE SAME PROBLEM. DEALER IS CURRENTLY REPAIRING VEHICLE.
- Reported
- Jul 2018
- Incident date
- Jul 2018
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsFeb 2018 · ODI 11074352Details +Close −
THE SYMBOL FRONT PASSENGER AIRBAG IS OFF AND BELT LIGHT KEEPS BLINKING ON THE DASHBOARD SINCE DEC 2017. I BOUGHT THIS FOR THE MAZDA DEALER AND THEY TOLD ME TO PAY FOR THE REPAIRS, I DON'T HAVE MONEY FOR THE REPAIR BECAUSE I DON'T HAVE WORK. PLEASE HELP ME WITH THE REPAIR, WE HARDLY USE AND PARK ONLY IN THE GARAGE.THANK YOU VERY MUCH.
- Reported
- Feb 2018
- Incident date
- Dec 2017
- Mileage
- Not provided
- Outcome flags
- None reported
SeatsOct 2017 · ODI 11032628Details +Close −
BACK IN APRIL I WAS SENT A NOTIFICATION THAT THERE WAS A RECALL ON THE SEAT HEIGHT ADJUSTMENT AND THE PARTS WILL BE AVAILABLE IN JUNE. I DIDN'T GET A LETTER UNTIL THE FIRST WEEKEND OF OCTOBER AND SCHEDULED AN APPOINTMENT AS SOON AS I COULD WHICH WAS A WEEK LATER ON OCTOBER 9TH. WHEN I GOT THERE I WAS TOLD THE WAIT WILL BE AT LEAST 1 1/2 HRS MAYBE MORE. I WISH I WAS TOLD THAT NOT 1 HR MAYBE MORE AS STATED IN THE LETTER. AFTER AN 1 HR OF WAITING WAS TOLD THEY COULDN'T DO IT BECAUSE THEY DID NOT GET ALL THE PARTS IN YET AND THAT IT SHOULD BE IN THE NEXT DAY. REALLY? I HAD SET UP AN APPOINTMENT A WEEK AGO AND THEY COULDN'T TELL ME THIS BEFORE WASTING MY TIME. NOW I CAN'T GO BACK BECAUSE OF MY SCHEDULE AND NEED MY CAR. I DON'T HAVE THE TIME FOR SOMEONE ELSE TO DRIVE ME AROUND. I HAVE HAD PROBLEMS WITH THIS SPECIFIC LOCATION AND NO LONGER GO THERE FAR SERVICES BUT DID FOR THIS BECAUSE IT IS THE ONLY MAZDA DEALERSHIP I CAN GET TO. JEFF HAAS MAZDA 11222 KATY FREEWAY HOUSTON, TX 77043 I DON'T KNOW WHAT TO DO NOW BECAUSE I DON'T WANT TO GO BACK THERE.
- Reported
- Oct 2017
- Incident date
- Oct 2017
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringSep 2017 · ODI 11030122Details +Close −
I PURCHASED THIS MAZDA 2 NEW IN JANUARY 2012. SEPT 2014 I NOTICED THE STEERING BINDING AND MAKING NOISE. DEALERSHIP DIAGNOSED AS RACK AND PINION ASSEMBLY DEFECTIVE. A YEAR LATER SEPT OF 2015 THE SYMPTOMS HAPPENED AGAIN, AND ASSEMBLY IS REPLACED AGAIN. NOW SEPTEMBER 2017 THE UNIT HAD GONE BAD AGAIN AND DEALERSHIP ADVISED ASSEMBLY NEEDS REPLACED. I HAVE HAD ALL WORK DONE AT MAZDA DEALERSHIP. WHEN I CONTACTED MAZDA ABOUT THIS ISSUE I NEVER RECEIVED A RESPONSE. DEALERSHIP WAS ALSO TO TALK TO MAZDA TECH SUPPORT AND AGAIN NOTHING. THREE RACK AND PINION UNITS IN 5 YEARS SEEMS TO INDICATE A PROBLEM. I HAVE 51,000 MILES ON THE CAR. I DRIVE BACK AND FORTH TO WORK AND TO THE Y.
- Reported
- Sep 2017
- Incident date
- Sep 2014
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringAug 2017 · ODI 11013708Details +Close −
TL* THE CONTACT OWNS A 2011 MAZDA 2. WHILE THE VEHICLE WAS BEING SERVICED BY AN INDEPENDENT MECHANIC, THE MECHANIC DIAGNOSED THAT THE STEERING GEAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT SPOKE WITH AN UNKNOWN DEALER IN BRISTOL, TN, BUT DID NOT REMEMBER WHAT WAS STATED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHO DIAGNOSED THE SAME FAILURE. THE CONTACT SPOKE WITH BILL GATTON MAZDA OF JOHNSON CITY (2909 N ROAN ST, JOHNSON CITY, TN 37601) WHO STATED THAT THEY DID NOT KNOW ANYTHING ABOUT THE STEERING GEAR BEING DEFECTIVE. THE VEHICLE WAS REPAIRED BY THE INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO SPEAK WITH NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
- Reported
- Aug 2017
- Incident date
- Aug 2015
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringNov 2015 · ODI 10806242Details +Close −
AT LOW SPEED DRIVING A CLUNKING NOISE COULD BE FELT IN THE STEERING. ON 11-20-2015 THE LOCAL MAZDA DEALER DIAGNOSIS SHOWED A FAILURE IN THE ELECTRICAL POWER STEERING UNIT AND IT HAD TO BE REPLACED AT CONSIDERABLE EXPENSE. DEALER ADVISED THAT NO TSB WAS ISSUED AND SINCE THE WARRANTY HAD EXPIRED IT WAS MY RESPONSIBILITY TO PAY FOR THE REPAIR. IT SEEMS TO ME THAT A FAILURE IN THE ELECTRICAL POWER ASSIST UNIT IS A SERIOUS, IF NOT DANGEROUS ,CONDITION THAT SHOULD CAUSE THE NHTSA TO ORDER A RECALL OF THE 2011 MAZDA 2 TO MAKE SURE THE VEHICLES ARE ROAD WORTHY AND SAFE. REF: ROGER BEASLEY MAZDA, GEORGETOWN,TX INVOICE: 160299 DATED 11-20-2015.
- Reported
- Nov 2015
- Incident date
- Oct 2015
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringNov 2015 · ODI 10794938Details +Close −
AT LOW SPEEDS STEERING HAS A CLUNKING FEEL . MAKES DRIVER FEEL LIKE STEERING IS LOOSE.
- Reported
- Nov 2015
- Incident date
- Oct 2015
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringNov 2014 · ODI 10660939Details +Close −
TURNING THE STEERING WHEEL AT LOW SPEEDS CAUSE A BUMPING SOUND IN STEERING, IT CAN BE FELT. THE STEERING RACK HAS BEEN REPLACED. THE PROBLEM HAS NOT BEEN FIXED. THE PROBLEM STARTED AT ABOUT 50000 MILES AND THE CAR HAS 115000 MILES. *TR
- Reported
- Nov 2014
- Incident date
- Nov 2012
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringOct 2013 · ODI 10548385Details +Close −
WHEN SPEEDS UNDER 20MPH THE STEERING RACK RATTLES. CURRENTLY THERE IS A TSB FOR THE REPAIR TO REPLACE THE RACK AND PINION. *TR
- Reported
- Oct 2013
- Incident date
- Oct 2013
- Mileage
- Not provided
- Outcome flags
- None reported
Vehicle Speed ControlJan 2012 · ODI 10443559Details +Close −
ACCELERATOR STUCK TO THE FLOOR. AFTER ARRIVING AT DESTINATION AND SHUTTING OFF CAR, WAS ABLE TO DEMONSTRATE THAT PUSHING ACCELERATOR PEDAL TO THE FLOOR RESULTS IN IT STICKING THERE. THIS IS A NEW CAR THAT I RENTED. *TR
- Reported
- Jan 2012
- Incident date
- Jan 2012
- Mileage
- Not provided
- Outcome flags
- None reported
TiresJul 2011 · ODI 10415606Details +Close −
****** PLEASE DO NOT ADD MY INFO. TO ANY SOLICITATION LISTS..****** PURCHASED NEW 2011 MAZDA 2, BLOW OUT OCCURRED WITH 3021 MILES ON VEHICLE/TIRES. 185/55/15 YOKOHAMA TIRES. LOW SPEED BLOW OUT AT APPROXIMATELY 35 MPH. NO WRECK OR INJURY OCCURRED BUT IT SCARED BOTH ME AND MY 85 YEAR OLD FATHER. THE SPACE SAVER SPARE TIRE IS REALLY AN ISSUE AS WELL. IT IS EXTREMELY DANGEROUS. IT IS SO NARROW IN COMPARISON TO THE ORIGINAL EQUIPMENT TIRES. EVERY TIME I WAS ON GROOVED PAVEMENT, THE TIRE WOULD PULL ME INTO THE NEXT LANE OF TRAFFIC. VERY DANGEROUS SITUATION. IT COULD HAVE CAUSED MULTIPLE ACCIDENTS AS IT HAPPENED MULTIPLE TIMES BEFORE I COULD GET THE TIRE REPLACED ON MONDAY THE 25TH OF JULY. NO ADJUSTMENT WAS MADE BY THE DEALER AND I SPOKE WITH THE TIRE MANUFACTURER AND THEY WANT THE TIRE BUT IF I GIVE THEM THE TIRE THERE GOES MY CASE FOR REIMBURSEMENT AND OR CLASS ACTION LAW SUIT, IF ONE IS ALREADY PENDING. I AM AS MUCH CONCERNED ABOUT THE SPACE SAVER TIRE AS THE BLOW OUT OF THE NEW TIRE! PLEASE DO NOT ADD ANY OF MY INFO. TO ANY SOLICITATION LISTS OR SPAMMING LISTS. *TR
- Reported
- Jul 2011
- Incident date
- Jul 2011
- Mileage
- Not provided
- Outcome flags
- None reported
Recalls(1)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
SeatsSep 2017 · 17V082000Details +Close −
Mazda North American Operations (Mazda) is recalling certain 2011 Mazda2 and 2010-2011 Mazda3 and Mazdaspeed3 vehicles equipped with a manual seat lifter. In the affected vehicles, the seat height adjustment lifter links may break or detach from the seat frame and the seat angle may incline causing the driver to not be able to maintain an appropriate driving position.
Risk: If the driver cannot maintain an appropriate driving position, there is an increased risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the seat lifter links and install a reinforcement bracket to the lifter links, or replace the entire seat adjuster unit, free of charge. The recall began April 7, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 0917B.
Open full NHTSA recall record →A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
1 NHTSA investigation on record
Investigations are agency reviews, not findings that a vehicle is defective.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Crash-test ratings
No NHTSA crash test is on record for this year. Some vehicles and model years were not tested or do not have a published NCAP result.
Fuel economy by trim
No EPA fuel-economy record is available for this model year. Some trims and older vehicles were not tested or are not in the current EPA feed.
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2011 Mazda Mazda2: frequently asked
What does the complaint record show for the 2011 Mazda Mazda2?
Owners filed 16 NHTSA complaints about the 2011 Mazda Mazda2. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.
What are the most common problems on the 2011 Mazda Mazda2?
The most-reported problem areas are Steering (50% of complaints) and seats (19%).
How many recalls does the 2011 Mazda Mazda2 have?
1 recall has been issued that affect the 2011 Mazda Mazda2, covering components such as seats. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2011 Mazda Mazda2 get?
EPA fuel-economy figures for the 2011 Mazda Mazda2 aren't available yet.