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Model-year record

2020 Mazda CX-30
Image: Wikimedia Commons contributor · See source file

2020 Mazda CX-30

See the complaints, recalls, crash rating, and fuel economy in the public record. Then check the mileage and history of the car you found.

This page shows records, not a buy or avoid call.

The same model year can include a well-kept car and a neglected one. Use these records to plan what to check. Use the specific-car check when you know the mileage.

Complaints filed

32

Reports to NHTSA, 2020

Safety recalls

3

NHTSA campaigns on record

NHTSA crash test

Overall NCAP rating

Combined MPG

No data

EPA estimate

Known issues

Unknown Or Other issues lead owner complaints (22% of 32 reports), followed by electrical system (16%).

Unknown Or Other22% · 7 reports
Electrical System16% · 5 reports
Power Train9% · 3 reports
Service Brakes9% · 3 reports
Structure9% · 3 reports
Engine6% · 2 reports
Exterior Lighting6% · 2 reports
Suspension6% · 2 reports

+ 5 more component categories with fewer reports.

Share of all 32 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11623146, ODI 11585002, ODI 11563320, ODI 11489142, ODI 11414958.

Individual complaint reports(32)

Showing the 32 most recent reports
Exterior LightingJul 2026 · ODI 11751262Details +

The front passenger side headlight is making a whirring noise whenever the light is turned on. Based on the NHTSA safety reports for this model, this indicates the fan is failing, and soon the headlight will also fail. Intact headlights are essential for driving safety at night. No warning messages have appeared on the car.

Reported
Jul 2026
Incident date
Jul 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11751262 at NHTSA →
Electrical SystemJan 2026 · ODI 11710048Details +

My 2020 Mazda CX-30 has an intermittent no-start condition caused by a complete electrical failure. This occurs randomly, often overnight and after long or short trips. When it happens: The car does not respond to the key fob or ignition Dashboard warning lights are off Vehicle cannot be started, creating a safety risk if it occurs during travel or in an emergency The defect began during car's full warranty period and has persisted despite multiple service visits and battery replacement. The dealer has been unable to diagnose or correct the issue, and Mazda Corporate is aware of the defect under case Case Number 00398310. After about two years of these intermittement failures, and parasitic draws ruled out, I paid to have the Battery replaced, independently of Mazda and the battery failed yet again. Routine diagnostics have not resolved the defect Issue is intermittent and unpredictable This is a Safety Risk as the Car has failed to start when needed on numerous occasions, and has left me stranded. ALL of these Failures have occured without warning Mazda Corporate is aware and has requested dealership diagnostics. Dealership has not reproduced the problem. Issue remains unresolved as of 1/10/2026 Video documentation exists showing dealer inspection and inability to find failure source. I am submitting this complaint to NHTSA because the defect: Impairs the vehicle’s safe operation Has not been reliably repaired Represents a potential safety risk to the driver and public I request that this complaint be recorded for investigation and included in any potential recall or safety evaluation. Service records available on request Emails with Mazda Corporate als available Video of dealer inspection showing intermittent failure avaialble

Reported
Jan 2026
Incident date
Dec 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11710048 at NHTSA →
Exterior LightingNov 2025 · ODI 11702067 · crashDetails +

The front camera didn't operate properly The brakes have an elongated stopping distance

Reported
Nov 2025
Incident date
Apr 2025
Mileage
Not provided
Outcome flags
Crash
Open ODI 11702067 at NHTSA →
StructureNov 2025 · ODI 11700042Details +

There is a module that should connect to the hatch door to open. That module in no longer available. Without the hatch door opening, in case of side impact and being pushed into something else, there is no way to get out of the car. This poses a serious safety hazard. I have contacted the Mazda dealership and I am told that the part is "retired" and there is no replacement part at this time.

Reported
Nov 2025
Incident date
Jan 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11700042 at NHTSA →
Power TrainJul 2025 · ODI 11674592Details +

I OWN 2020 MAZDA CX 30 WITH 66000 MILES. THE TRANSMISSION WAS SHIFTING WITH JERKY MOTIONS. ON JULY 14, 2025 I BROUGHT THE CAR TO PALISADES MAZDA IN ROCKLAND COUNTY NEW YORK TO HAVE TRANSMISSION LOOKED AT AND TO CHANGE TRANSMISSION FLUID CHANGED. AFTER I DROPPED THE CAR OFF LATER THAT DAY I GOT A CALL THAT THE TRANSMISSION WAS CONDEMNED. I LOOKED ON THE INTERNET WITH SAME YEAR MAKE AND MODEL AND SEE THERE IS A BIG PROBLEM WITH THE TRANSMISSIONS ON THESE CARS AND MAZDA IS AWARE OF THE PROBLEM. TSB 05-002/20 IS A BULLETIN ABOUT TRANSMISSION FAILURES IN THIS VEHICLE. MAZDA IS WELL AWARE OF THE TRANSISSION PROBLEMS

Reported
Jul 2025
Incident date
Jul 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11674592 at NHTSA →
Power TrainJun 2025 · ODI 11665901Details +

The initial sensor alarm indication was low oil pressure and within less then an hour engine malfunction was detected and the vehicle stopped functioning. This incident occurred on [XXX] in SanAntonio and thereafter it was towed to the Mazda Dealership for inspection upon request. I was driving from Dallas to SanAntonio with my [XXX] and [XXX] children when the vehicle started making strange noise and It the notification on dashboard stated I need to immediately stop the vehicle for safety. Middle of nowhere I had to find a nearest safe place for my children. This vehicle put me and my kids in an unsafe environment due to the faulty engine that was installed by the Mazda company. I was afraid thinking the car will start on fire because it was an engine alert. Yes the vehicle has been inspected by the North Park Mazda dealership on 5/12/25 with an initial quote of engine repair for $7905.88. The first time I noted which was few weeks back prior to this incident when the vehicle stalled at me while I arrived and stopped the vehicle at UT Southwestern Medical Center were I work as a nurse to badge into my parking lot. I got worried for a moment thinking could it be battery issue? I turned off the vehicle and turned it back on and the vehicle starting working. I parked the car and completed a 12 hr shift and thereafter did few weeks of work without any alerts or issue on the vehicle until the day off [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported
Jun 2025
Incident date
May 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11665901 at NHTSA →
Power TrainMay 2025 · ODI 11661587Details +

I am reporting a repeated and potentially dangerous transmission failure in my 2020 Mazda CX30. At 6 months old, the original transmission failed. Mazda confirmed it was defective and replaced it with a refurbished unit with 10,000 miles on it. That replacement is now also failing—within 4 years of the first failure. This means the car has experienced two transmission failures before reaching 5 years of service. This raises concerns about: •The reliability of Mazda’s factory parts •The quality and safety of refurbished transmissions Mazda uses in warranty repairs •A potential pattern of premature transmission failures on this model Repeated transmission failure can cause loss of power and control, posing serious safety risks to drivers and passengers. Mazda has all service records confirming both incidents. I am submitting this to alert NHTSA to a possible defect pattern that may warrant investigation.

Reported
May 2025
Incident date
Nov 2020
Mileage
Not provided
Outcome flags
None reported
Open ODI 11661587 at NHTSA →
Electrical SystemDec 2024 · ODI 11631587Details +

The contact owns a 2020 Mazda CX-30. The contact stated that after starting the vehicle, the instrument panel made an abnormal sound. The contact then noticed that the odometer had inadvertently rolled back to 9,999 miles. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,000.

Reported
Dec 2024
Incident date
Dec 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11631587 at NHTSA →
EngineDec 2024 · ODI 11628495Details +

Low Engine Oil Light keeps appearing at seemingly random intervals. I will heat up my vehicle, begin driving, and sometimes after 10 minutes, sometimes after 20 minutes it will come on. I drove 2.5 hours and it did not come on at all. It first started Friday 11/29 and was driven to and from a few places and came on 50% of the time. The 2.5 hour drive occurred on Saturday 11/30 and the light did not come on at all.

Reported
Dec 2024
Incident date
Nov 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11628495 at NHTSA →
SuspensionNov 2024 · ODI 11625683Details +

Rear coil spring broke at ~33,000 miles under normal driving conditions. No warnings given in vehicle safety system and not included in recommended maintenence. Seen when inspected by independent service center. Cannot safely drive vehicle until replaced.

Reported
Nov 2024
Incident date
Nov 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11625683 at NHTSA →
Unknown Or OtherNov 2024 · ODI 11623146Details +

I am experiencing sharp edge on the Driver Side window up button. The Nicle plating is wearing off and causing safety concern. I have images of the concern. Will send upon request. Mazda is suggesting that I take the vehicle in for diagnostics and service. Their diagnostic cost is extremely high, and I am trying to avoid paying the diagnostic fee. Copy of the contents of my email sent to Mazda. I am experiencing sharp edge on the Driver Side window up button. I am wondering if this can be repaired under warranty or, should I report the abnormally to NHTSA to pursue a possible recall to have this switch replaced. I recall NHTSA had a recall on Hyundai vehicles a few years ago for the same issue. Can you please advise.

Reported
Nov 2024
Incident date
Feb 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11623146 at NHTSA →
Visibility/WiperSep 2024 · ODI 11615251Details +

Defective windshield. There is visible warping in the windshield and Mazda won't cover the cost of the replacement. This is a known issue.

Reported
Sep 2024
Incident date
Sep 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11615251 at NHTSA →
SuspensionJun 2024 · ODI 11596869Details +

Front and rear brakes premature wear, would have failed safety inspection under 30,000 miles but brakes were inspected just outside of warranty with metal on metal. RIGHT rear coil spring snapped lower middle of coil while driving on flat even ground. Just outside of warranty.

Reported
Jun 2024
Incident date
Jun 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11596869 at NHTSA →
Unknown Or OtherApr 2024 · ODI 11585002Details +

My sunroof spontaneously shattered/exploded during a standstill at a stoplight while waiting to enter a freeway. The glass sunroof panel appeared slightly curved upwards (caused by built up interior pressure?) and the shattered hole is right below my roof crossbar. There is no damage to metal roof surface or crossbar. My interior roof slider was closed when my sunroof shattered as it could have compromised my family's safety. After the incident, I drove my vehicle to the nearest dealership (Capistrano Mazda) but they didn't lift a finger besides taking a couple pics and suggested I call their 800 customer experience center number. Since it was a Saturday, I reached out through Mazda's customer experience email. I didn't hear back from Mazda until 4 days later on [XXX] requesting additional information (address, VIN # & mileage). After providing requested information, I didn't hear back from Mazda until [XXX] suggesting I bring my vehicle back to Capistrano Mazda dealership for a diagnosis. Almost 10 days had passed with no action from Mazda while I still had to commute to/from work dealing with loud incessant cabin noise from shattered sunroof open cavity. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported
Apr 2024
Incident date
Apr 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11585002 at NHTSA →
Unknown Or OtherJan 2024 · ODI 11563320Details +

The car was running in parking garage without ignition being turned on. When I entered the car, the motor wouldn't catch at all, and message popped up saying the there was a brake malfunction. All the lights were on, so it did not seem to be a battery problem, but the drive function was dead. Several months ago the car started racing while i was driving and i couldnt get it to stop. I finally, while still driving, turned off the ignition and rolled off the road. After a few minutes, i restarted the engine. it had stopped racing and i drove it to the Mazda dealership. They didnt find anything wrong. So this latest incident, Jan. 3rd, involved an uninitiated running vehicle that was parked, and the brake malfunction console notice that said "brake malfunction". Again, the prior incident involved the same vehicle racing on a roadway and necessitated the turning off the ignition while on a major road and rolling the car onto the shoulder. There is something wrong with this car involving the engine and brakes. Triple A came to tow it to the dealership and utilized an alternator to start it, which enabled them to drive it to the tow truck.

Reported
Jan 2024
Incident date
Jan 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11563320 at NHTSA →
SteeringJun 2023 · ODI 11528975Details +

The contact owns a 2020 Mazda CX-30. The contact stated while driving out of the driveway, the steering wheel became firm. The contact stated that the power steering warning light was illuminated. The vehicle was towed to the dealer. The dealer diagnosed the vehicle and determined that the power steering unit needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was 66,000.

Reported
Jun 2023
Incident date
Jun 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11528975 at NHTSA →
EngineMar 2023 · ODI 11513156Details +

Every 1000 miles the low oil light comes on. I have 24000 miles on the car and this only started about 4000 miles ago. I have to add a quart of oil every 1-2000 miles.

Reported
Mar 2023
Incident date
Jan 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11513156 at NHTSA →
Electrical SystemFeb 2023 · ODI 11506136Details +

I bought Mazda CX30 in 2020 and the battery already starts to fail. The engine light and the battery light are on suddenly when I was driving. Then, after a while, when I restart the engine and it starts to work again. However, it happens for two times within a week. I have sent the car to the Auto Zone and the nearby car auto repair company to check the car. However, they said they cannot detect anything as the engine light and the battery light are on again this time. It is so dangerous when the car suddenly stop in the middle of the road when I was driving. I am so lucky that this accident happened during rush hour and there were heavy traffic.

Reported
Feb 2023
Incident date
Feb 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11506136 at NHTSA →
StructureDec 2022 · ODI 11499099Details +

Driver door cannot be opened from inside with either engine ON or OFF. After I came home from work , I parked the car inside the garage and I could not get out of the car.It took me approximately 2-4 minutes.After that the car just opened. This is the second time in 4 months.

Reported
Dec 2022
Incident date
Dec 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11499099 at NHTSA →
Unknown Or OtherOct 2022 · ODI 11489142Details +

Check Engine light is on Mazda knows this model car has a manufacture defect based on a 3 page safety report I obtained. Requesting Mazda to repair my vehicle at no charge to me.

Reported
Oct 2022
Incident date
Oct 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11489142 at NHTSA →
Service BrakesJun 2022 · ODI 11468192Details +

While driving across Speer Blvd in Denver, CO (6 lanes) the emergency assist brake engaged and brought my car to a complete stop. There were no cars or objects ahead of me and fortunately the cars behind me were able to stop.

Reported
Jun 2022
Incident date
Apr 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11468192 at NHTSA →
Electrical SystemJan 2022 · ODI 11448132Details +

MY KEY FOB HAS FAILED 5 TIMES AND AS A RESUKLT IT DRAINS THE BATTERY THUS NEEDING TO GRET A JUMP START. THIS IS ALL IN A TWO YEAR PERIOD. I BELIEVE THERE IS AN ISSUE WITH MAZDA KEY FOBS

Reported
Jan 2022
Incident date
Jan 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11448132 at NHTSA →
Service BrakesOct 2021 · ODI 11438761Details +

The Automatic Emergency Braking system is activated even if there is nothing in front of the car. The car stops on its own. This has happened 11 times. Yes, my car is available for inspection. I do not know when it's going to happen. My car has malfunctioned like this 11 times. I can get hit from behind since the car is suddenly and unexpectedly braking. The dealership has not been able to reproduce the problem. The local dealership told me that Mazda is aware of the problem, but does not know what is causing it or how to fix it. The first time I brought my car into the dealership for this issue, I was told that Mazda Headquarters instructed the dealership to NOT release my car until I completed their "Unintended Braking form". My car has only been taken to the same dealership that I purchased it from. No others have examined my car. The dashboard displays BRAKE and it sounds like someone is blowing a whistle. This happens at the same time as the car stops.

Reported
Oct 2021
Incident date
Oct 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11438761 at NHTSA →
Unknown Or OtherMay 2021 · ODI 11414958Details +

ON SUNDAY MAY 2ND, THE BOSE SOUND SYSTEM SPEAKERS STARTED EMITTING AN EXTREMELY LOUD STATIC/WHISTLING THAT I WAS UNABLE TO TURN OFF. MY CAR WAS PARKED IN THE DRIVEWAY AT MY SHORE HOUSE WHEN THIS OCCURRED. I COULD NOT TURN IT OFF!!! IT WAS EXTREMELY DAMAGING TO MY EARS!! HAD I BEEN DRIVING WHEN THIS OCCURRED I DON'T KNOW WHAT WOULD HAVE HAPPENED! I CAN'T EVEN THINK WHAT WOULD HAVE HAPPENED IF MY DOG WAS IN THE CAR!! NO ONE SHOULD BE SUBJECTED TO THAT HIGH PITCH NOISE. LUCKILY, SOMEONE HEARD AND SAW WHAT WAS GOING ON AND HAD TO POP THE HOOD AND REMOVE A CHIP OR FUSE THAT CONTROLS THE SYSTEM. MAZDA JUST SENT ME A RECALL LETTER STATING THAT A LOUD HISSING MAY OCCUR AND THE CAR NEEDS TO BE BROUGH TO THE DEALER. THEY ARE COMPLETELY DOWNPLAYING THE ISSUE WHEN IN FACT IT COULD HAVE BEEN A VERY DANGEROUS SITUATION. MAZDA NEEDS TO STOP DOWNPLAYING THE ISSUE AND SEND A LETTER THAT REFLECTS THAT. I'VE ATTACHED THE MAZDA RECALL LETTER.

Reported
May 2021
Incident date
May 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11414958 at NHTSA →
Seat BeltsOct 2020 · ODI 11363884Details +

DRIVER'S SIDE SEAT BELT IS TOO SENSITIVE. WITHOUT EVEN STOPPING ABRUPTLY, THE SEAT BELT BECOMES LOCKED MAKING IT DIFFICULT IF TRYING TO LEAN FORWARD TO SEE IF TRAFFIC IS COMING AS SEAT BELT DOESN'T UNLOCK EASILY. I TYPICALLY HAVE TO UNCLIP THE SEAT BELT TO LET IT RETRACT THEN PUT IT BACK ON. THIS HAPPENS ALMOST DAILY. CAR DOESN'T HAVE TO BE IN MOTION EITHER, I CAN BE STOPPED AND NOT ALL BUT MOST TIMES IF LEANING FORWARD THE BELT BECOMES LOCKED. I'VE HAD MANY CARS, NONE WITH THIS ISSUE. HAPPENS WHEN SLOWING DOWN OR STOPPED AND LEANING.

Reported
Oct 2020
Incident date
Oct 2020
Mileage
Not provided
Outcome flags
None reported
Open ODI 11363884 at NHTSA →
Unknown Or OtherSep 2020 · ODI 11361499Details +

NEW MODEL YEAR AND ALREADY 1.SAFETY AND EMISSION RECALL 4520F POTENTIAL FUEL LEAK 2.SAFETY RECALL 4420F FRONT BRAKE BOLTS MAY FALL OFF 3.DRIVE OFF LOT 1/20 AND HUGE AIR GAP WITH HEAT SYSTEM - DEFECTIVE WORKMANSHIP, 4.AC IN SUMMER NO GOOD - DEFECTIVE WORKMANSHIP THESE ISSUES BEGAN IN JAN 2020, DATE BELOW MAY NIGHT BE EXACT AND MORE TROUBLE HAS CONTINUED WITH A/C AND NOW FUEL TANK RECALL AND BRAKE RECALL. THIS IS NOT A SAFE VEHICLE ANYMORE. SENT LETTER TO MAZDA HEADQUARTERS WITH CC TO DEALERSHIP ON 8/21/20. TO DATE NO RESPONSE FROM MANUFACTURER. I WANT A LIFETIME BUMPER TO BUMPER WARRANTY ON THIS VEHICLE OR FULL REIMBURSEMENT TOWARD A 2021 MODEL. SEE IMAGE OF LETTER SENT. I SHOULD NOT HAVE TO WORRY ABOUT THE SAFETY OF MY VEHICLE WITH A NEW MODEL. IT IS MAZDA EXPERIMENT, NOT MINE.

Reported
Sep 2020
Incident date
Jan 2020
Mileage
Not provided
Outcome flags
None reported
Open ODI 11361499 at NHTSA →
Unknown Or OtherSep 2020 · ODI 11360337Details +

INSTRUMENT GAUGE COVER SCRATCHES. THIS IMPACTS THE VISIBILITY OF THE SPEEDOMETER.

Reported
Sep 2020
Incident date
Sep 2020
Mileage
Not provided
Outcome flags
None reported
Open ODI 11360337 at NHTSA →
StructureSep 2020 · ODI 11354940Details +

I SEE THIS AS A POTENTIAL SAFETY ISSUE. I HAVE BEEN MADE AWARE THAT THE ONLY WAY TO OPEN THE REAR HATCH FROM INSIDE MY CX30 REQUIRES THE NEED OF A FLATHEAD SCREWDRIVER. WHO ROUTINELY HAS THIS ITEM IN THEIR CAR.

Reported
Sep 2020
Incident date
Sep 2020
Mileage
Not provided
Outcome flags
None reported
Open ODI 11354940 at NHTSA →
Fuel/Propulsion SystemJul 2020 · ODI 11341714Details +

MY EXPERIENCE AT SANSONE MAZDA WAS AN ABSOLUTELY NIGHTMARE. FIRST OFF THEY HAD ME IN A LEASE OF 10K DOWN FOR A PAYMENT OF 200$ A MONTH, SILLY ME. 7/1/2020 I BOUGHT A CX-30, ON THE FLOOR THE MAN HAD TO JUMP START THE CAR WHEN I ASKED WHY HE SAID IT 'WAS BECAUSE PEOPLE PLAY WITH THE SYSTEM'. THE FOLLOWING MORNING THE WINDSHIELD WIPER FLUID SYMBOL CAME UP. 9 DAYS LATER ON 7/10/2020 I WENT TO SIGN THE REST OF THE PAPERS AND GET THE FLUID SERVICED, THIS IS WHERE MY HEADACHE BEGAN. THE MORNING FOLLOWING A TROPICAL STORM MY VEHICLE WOULDN'T START, CALLED A TOW TRUCK TO BRING IT BACK TO SANSONE. SERVICE SAID MY ENGINE WAS FLOODED BUT NEVER TOOK ANY ACTION TO RELEASE ANY OF THE WATER, REPEATEDLY SAYING I WAS NOT COVERED. THIS SAME DAY THE SHOP HAS CLOSED AT 4PM, I HAD CHECKED MY MAZDA APP AND MY HOOD WAS OPEN. CALLING THE FOLLOWING DAY THE MAN OVER THE PHONE SAID IT WAS PARKED OUTSIDE ONCE AGAIN WITH THE HOOD OPEN, 2 MINUTES AFTER THE CALL IT WAS CLOSED. TODAY I WENT ON CAR FAX AND FOUND OUT THE CAR HAD 1,600 MILES( THE CAR GIVEN TO ME HAD 25) AND WAS SERVICED 3 TIMES THE MONTH BEFORE UPON AN ISSUE OF 'MANUFACTURE SAFETY RECALL' , ALONG WITH THE NOTE OF 'FUEL TANK MAY LEAK'. WENT THROUGH INSURANCE AND 2 WEEKS INTO THE CLAIM I FIND OUT MAZDA SANSONE IGNORED GIECO'S CALLS AND FAILED TO SEND ANY PICTURES TO MY INSURANCE COMPANY.THE MANAGER AT MAZDA SANSONE IGNORED MY CALLS, MESSAGES AND FAILED TO TAKE PART IN ANY REPAIR TOWARDS MY WEEK OLD VEHICLE. EVERYONE HERE IS OUT FOR YOUR MONEY

Reported
Jul 2020
Incident date
Jul 2020
Mileage
Not provided
Outcome flags
None reported
Open ODI 11341714 at NHTSA →
Service BrakesJun 2020 · ODI 11331647Details +

I WAS DRIVING CAR ON.THE HIGHWAY AND AS I PREPARED TO EXIT I BRAKED AND THE CAR HESITATED FOR 2 SECONDS BEFORE BRAKES ENGAGED. CAR HAS ALSO HAD HESITATION UPON ACCELERATION PERIODICALLY .THIS HAS BEEN AN ISSUE UPON JUST A FEW WEEKS OF OWNERSHIP. THE BREAK ISSUE WAS JUST RECENTLY 7-29-20 I HAVE TAKEN THE CAR TO THE LOCAL DEALERSHIP ABOUT THE DRIVING/ACCELARATION ISSUE TWICE WITHOUT RESOLUTION .

Reported
Jun 2020
Incident date
Jun 2020
Mileage
Not provided
Outcome flags
None reported
Open ODI 11331647 at NHTSA →
Electrical SystemJun 2020 · ODI 11328408Details +

LAST NIGHT, AFTER WE RETURNED HOME, MY WIFE REMOVED A CUP FROM OUR VEHICLE'S CUP HOLDER. SHORTLY THEREAFTER, AN EXTREMELY LOUD SOUND OF STATIC BEGAN TO BE HEARD, EMANATING FROM THE CAR'S SPEAKER SYSTEM. REGARDLESS OF WHAT WE DID THE SOUND WOULD NOT TURN OFF, AND REMAINED ONGOING FOR A PERIOD OF ABOUT AN HOUR. NOTHING HAPPENED WHEN WE TURNED THE SPEAKER VOLUME DOWN, OR TURNED THE CAR ON OR OFF. IT WAS NOT ONLY LOUD, BUT ALSO QUITE SCARY. WE HAD THE CAR TOWED TO THE DEALERSHIP, BUT THEY INDICATED THAT THEY COULD FIND NOTHING WRONG. THEY, HOWEVER, ALSO LET US KNOW THAT WHEN THEY CONTACTED MAZDA MAZDA INDICATED THAT OTHER CARS HAVE BEEN EXPERIENCING SIMILAR PROBLEMS. LUCKILY THIS DID NOT OCCUR WHEN WE WERE DRIVING, BECAUSE IT WOULD HAVE BEEN QUITE DISTRACTING AND COULD HAVE LED TO A CRASH. *TR

Reported
Jun 2020
Incident date
Jun 2020
Mileage
Not provided
Outcome flags
None reported
Open ODI 11328408 at NHTSA →
WheelsJan 2020 · ODI 11297809Details +

RIGHT HAND SIDE TPMS ARE READING 10 PSI HIGHER THAN ACTUAL PRESSURE IN TIRES. THERE IS NO MANUAL RESET FOR TPMS IN CX30 MODEL. ATTEMPTS TO HAVE TPMS AUTO DETECTED BY DRIVING PER OWNER MANUAL DID NOT FIX INCORRECT HIGH READING FROM TPMS

Reported
Jan 2020
Incident date
Jan 2020
Mileage
Not provided
Outcome flags
None reported
Open ODI 11297809 at NHTSA →

Recalls(3)

Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.

Service BrakesDec 2020 · 20V346000Details +

Mazda North American Operations (Mazda) is recalling certain 2020 CX-30 and Mazda3 vehicles. The front brake caliper mounting bolts may not have been tightened properly during assembly, possibly allowing the calipers to loosen.

Risk: Loose brake calipers can reduce braking performance or interfere with wheel rotation, affecting vehicle handling. Either of these scenarios can increase the risk of a crash.

Remedy: Mazda will notify owners, and dealers will inspect the front brake caliper bolts, tightening them as necessary. If bolts are missing, the affected brake caliper will be replaced. Repairs will be performed free of charge. The recall began July 24, 2020. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 4420F.

Open full NHTSA recall record →
Fuel SystemDec 2020 · 20V347000Details +

Mazda North American Operations (Mazda) is recalling certain 2020 CX-30 vehicles equipped with all-wheel drive. The evaporative vent hose for the fuel tank may be disconnected, possibly allowing fuel to leak from the charcoal canister vent at the rear of the vehicle.

Risk: A fuel leak in the presence of an ignition source may increase the risk of a fire. Additionally, the engine may stall while driving, increasing the risk of a crash.

Remedy: Mazda will notify owners, and dealers will inspect the evaporative vent hose in the fuel tank. If the hose is disconnected, it will be reconnected and the charcoal canister with some related parts will be replaced. Repairs will be performed free of charge. The recall began July 29, 2020. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 4520F.

Open full NHTSA recall record →
Structure · 21V086000Details +

Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-30 vehicles. When fully opened, the power liftgate may partially lower unexpectedly when the vehicle is parked facing uphill on a slope.

Risk: If the power liftgate unexpectedly lowers while a person is accessing the rear storage area of the vehicle, it can increase their risk of injury.

Remedy: Mazda will notify owners, and dealers will update the power liftgate control module software and inspect the serial number of the power liftgate drive unit, replacing it if necessary, free of charge. The recall began April 8, 2021. Owners may contact Mazda customer service at 1-800-222-5500 option 4. Mazda's number for this recall is 4621B.

Open full NHTSA recall record →

A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.

Investigations

0 NHTSA investigations on record

No investigations are on record as of Jul 2026. An empty record is not a clean bill of health.

Crash-test ratings

2020 Mazda CX-30 SUV FWD NHTSA source

Overall
Frontal
Side
Rollover

2020 Mazda CX-30 SUV AWD NHTSA source

Overall
Frontal
Side
Rollover

Source: NHTSA New Car Assessment Program (NCAP).

Fuel economy by trim

No EPA fuel-economy record is available for this model year. Some trims and older vehicles were not tested or are not in the current EPA feed.

Before you buy

Useful next checks

Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.

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Compare the year-by-year record

Open another year for its own evidence-gated decision. TireKick does not crown a best year from raw complaint totals.

2020 Mazda CX-30: frequently asked

What does the complaint record show for the 2020 Mazda CX-30?

Owners filed 32 NHTSA complaints about the 2020 Mazda CX-30. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.

What are the most common problems on the 2020 Mazda CX-30?

The most-reported problem areas are Unknown Or Other (22% of complaints) and electrical system (16%).

How many recalls does the 2020 Mazda CX-30 have?

3 recalls have been issued that affect the 2020 Mazda CX-30, covering components such as service brakes. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.

What gas mileage does the 2020 Mazda CX-30 get?

EPA fuel-economy figures for the 2020 Mazda CX-30 aren't available yet.