2013 Lincoln MKT

B and C pillar trim panels have come loose requiring replacement when they fall off. One completely detached while I was driving on the interstate and was run over by a vehicle behind me.

Reported

Nov 2025

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

Rear camera requires replacement approx. every 3 years Images start getting reversed or upside down, then very grainy and then the camera completely fails altogether. When the camera fails you get a warning stating " Camera is unavailable please contact the dealership" I have put 2 cameras in the vehicle, both were Motorcraft parts purchased at the dealership. When I purchased the vehicle the dealership that sold the car to me indicated they had replaced the camera in July of 2022 with an aftermarket unit that failed on me in November of 2022. These cameras frequently fail, it is widely reported across all Ford/Lincoln vehicles. Edge, Explorer, Flex, MKT, MKX being the most widely spoken about.

Reported

Nov 2025

Incident date

Sep 2024

Mileage

Not provided

Outcome flags

None reported

I own a 2013 Lincoln MKT (VIN: [XXX] ). The backup camera intermittently fails when the vehicle is placed in reverse. The screen will either go completely black or show a distorted/blurred image, and it happens unpredictably. When the failure occurs, there is no usable rear visibility through the camera. This presents a significant safety hazard, especially when backing out of driveways, parking lots, and areas where pedestrians or children may be behind the vehicle. Lincoln has already issued a recall for the same backup camera malfunction on later model-year MKT vehicles, and the symptoms on my vehicle are identical to those in the recall description. However, my VIN is not currently included. I am requesting that NHTSA review this issue for potential recall expansion, as the same defect appears to affect additional production years. I have video documentation available upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Oct 2025

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

None reported

Both rear driver and passenger side toe links were replaced at Colonial Ford in Connecticut due to the recall. The driver side is fine, the defective part installed at Colonial Ford is the passenger side. This should be covered by Colonial Ford, as I'm at no fault for the time it took to find this defect which is not apparent until you place the vehicle on a lift and perform a professional inspection. There are no warning lamps or messages to alert the owner there is a defective part that could cause a life threatening accident with a replaced suspension part. Both Lincoln and Colonial Ford state there's nothing they can do because the replacement recall part is out of warranty, 1yr./12,000. I'd driven less than 3,000 miles when the defective replacement was found during a multi-point inspection at a different dealership. Also, the left rear toe link is fine, which proves the problem is with that specific part. Now I'm stuck with a future out of pocket replacement cost and I'm driven around with a recalled part that's more dangerous than the original. NHTSA and Lincoln should hold dealerships accountable when a life or death situation is created with an installed replacement part during a recall. Not wait for a person to get killed in an accident or a lawsuit to correct a recall replacement part defect.

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

I purchased a used vehicle and had an open safety recall for the rear tow link replacement do to the fact that it could lose steering control and crash if not replaced so I scheduled an appointment with my local dealership to have them replaced I took it in on a Friday they called me to come pick it up asked me to return the following Friday for an alignment so I did after the following Friday's alignment my steering wheel was sideways when it was going forward it was a bad alignment so I call them back up and explain the situation and that they needed to fix it to which they called back and left a message saying that it was not part of the recall and that I would have to pay for it out of pocket which is completely incorrect as I have also confirmed with another dealership that it is part of the recall after discussing that with them they took it back in they said they'd look at it according to the paperwork they gave me when I picked it up yet again it said that he had clocked in for 2 minutes so I obviously was concerned with the alignment so I called another dealership and asked if I could take it into them. Long story shorts the safety recall had never been performed at all!

Reported

Nov 2024

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

While traveling out of state, the latch on the passenger’s side door would not latch. Doing a quick google search, we found that in 2015 and 2020a recall was issued for a broken pawl spring tab. We did not own the car in 2015 and never received a notice for 2020. Since the door was unable to latch, I had to physically hold door while my husband drove down the interstate. We contacted our local Lincoln dealership and scheduled an appointment to be inspected. We were advised that we would have to pay for the repairs and to contact Ford. Ford was contacted and advised that the extended warranty had expired and they were not responsible. We never received a recall notice. We have appt October 8 with Lincoln dealership to be repaired since you’re unable to drive car without door flying open.

Reported

Oct 2024

Incident date

Oct 2020

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2013 Lincoln MKT. The contact stated while driving at an undisclosed speed, the vehicle lost power steering functionality. The contact stated that the steering wheel was seized. The contact was able to drive the vehicle to the shoulder of the roadway. The vehicle was towed to the residence. The contact researched online and discovered NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included in the recall. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 121,000.

Reported

May 2024

Incident date

Apr 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2013 Lincoln MKT. The contact stated while stopped at a traffic signal, the light changed, and the accelerator pedal was depressed, and the contact attempted to turn the steering wheel and the steering wheel was firm. The contact was able to drive the vehicle to a local dealer. The dealer diagnosed and determined that the steering rack and pinion gears needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 15V340000 (Steering). The failure mileage was approximately 111,000.

Reported

Apr 2024

Incident date

Apr 2024

Mileage

Not provided

Outcome flags

None reported

I applied my hazards when pulling over and once it was safe to resume, I went to turn off my hazards and they would not turn off. I tried shutting off the vehicle and restarting but nothing was clearing it. The button was not stuck either. After about 20 mins of driving with the hazards, I tried the button again and the hazards shut off. I believe there is an issue with the front control panel.

Reported

Nov 2023

Incident date

Nov 2023

Mileage

Not provided

Outcome flags

None reported

I was driving and the power steering went out while driving. The power steering warning light came on as the steering went out. It was extremely difficult to steer the car. I was fortunate to keep my car under control and stop. Upon investigating how to fix the issue, I discovered the power steering in this vehicle is "electric power steering" thus no way for me to fix it by adding fluid, etc. I was away from home and found an independent garage which told me this seems to be a common problem in this year vehicle and that I had to take it to a Ford Dealership for repair. Upon investigating there are many complaints of this occurring in Lincoln MKT cars. I called Ford Motor Company and there has been no action by the company to alert owners of this and to fix it. This could have had serious consequences because it occurred while the car was in motion.

Reported

Oct 2023

Incident date

Sep 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2013 Lincoln MKT. The contact stated while driving approximately 35 MPH, the power steering assist and traction control warning lights illuminated. The contact immediately felt the vehicle lose power steering assist, and the contact and pulled over. The contact turned off and restarted the vehicle to reset the power steering functionality. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle and determined that the power steering assist and rack and pinion and steering gear needed to be replaced. The independent mechanic referred the contact to a dealer; however, vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 15V340000 (Steering). The failure mileage was approximately 207,000.

Reported

Jun 2023

Incident date

Jun 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2013 Lincoln MKT. The contact stated that while her husband was attempting to drive out of a parking space, the power steering fault message was displayed on the instrument panel. The steering became difficult to operate. The vehicle was taken to the dealer who diagnosed that the power steering needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 65,000.

Reported

May 2023

Incident date

May 2022

Mileage

Not provided

Outcome flags

None reported

the electric power steering in my 2013 Lincoln MKT fails to operate.. making this vehicle very dangerous to drive.Ford has issued a recall 15s18 for this problem, but they say my car is not included in the recall. how can that be, I have the same problem on my car... why isn't my car included?

Reported

Sep 2022

Incident date

Sep 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2013 Lincoln MKT. The contact stated that while his wife was driving at an undisclosed speed, the steering wheel was seized. The driver restarted the vehicle and the steering functionality returned and operated as designed. The electronic power steering fault message was displayed. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included. The approximate failure mileage was 54,000.

Reported

Sep 2022

Incident date

Sep 2022

Mileage

Not provided

Outcome flags

None reported

while driving my 2013 Lincoln MKT the steering became impossible to navigate the vehicle. Luckily we were able to get out of traffic and shut the car down. after letting it sit for a few minutes we restarted the car and it was working okay.but, the outcome could have been disastrous. being unable to steer the car in traffic could have caused an serious accident.

Reported

Sep 2022

Incident date

Aug 2022

Mileage

Not provided

Outcome flags

None reported

For a number of years, since purchasing vehicle new, the "Power Steering Assist Fault" light would come on upon engine startup. The MKT had only about 20,000 miles on it. I had NO POWER STEERING. Per different Lincoln mechanics, the "remedy" was to turn the car off & then restart it to clear light & restore power steering. This worked every time until this past week when after several attempts resulted in still NO POWER STEERING. I was forced to drive for 3 hrs back home with No Power Steering. I've called (2) two different Lincoln dealerships, only to be told this isn't covered under recall R15S18 & would cost approx $3,000 to repair. Why wasn't this VIN# part of the Recall? I called Ford/Lincoln & was told NHTSA decides which vehicle VIN#s are recalled, BUT, when I called NHTSA they told me specific Vehicle VIN# Recalls are designated by the Manf'r. WHAT?? NHTSA told me specific paperwork is on the site stated Manf'r responsibilty on VIN# Recalls. This Steering Problem should be repaired by Lincoln at NO Charge ! As a side note, I have NEVER received a Recall Notice on any item listed on the NHTSA site related to my 2013 Lincoln MKT, nor can I find a copy of a Recall notice specifically for a 2013 Lincoln MKT on the NHTSA website. Even though the 2013 MKT is listed on the actual Ford/Lincoln Recall Notice #, letters are only addressed to other Ford/Lincoln models

Reported

Aug 2022

Incident date

Aug 2022

Mileage

Not provided

Outcome flags

None reported

Power Steering Assist light came on on startup, unable to steer car. Lincoln reports steering rack needs to be replaced, and our car is not covered under the existing recall.

Reported

Aug 2022

Incident date

Jul 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2013 Lincoln MKT. The contact stated while driving approximately 30 MPH, the steering wheel became difficult to turn in either direction. The contact pulled safely off to the side of the roadway. The contact stated that the steering wheel became locked. The contact turned the vehicle on and off however, the steering wheel remained locked. The contact stated no warning light was illuminated. The vehicle was driven back to the residence. The vehicle was not taken to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 135,000.

Reported

Jun 2022

Incident date

May 2022

Mileage

Not provided

Outcome flags

None reported

driving at 15mph, steering locked and was very difficult to get out of traffic. power steering assist fault came on AFTER the failing. attempted to restart the car several times , power steering never re-engaged

Reported

May 2022

Incident date

May 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2013 Lincoln MKT. The contact stated while driving approximately 55 MPH, the steering wheel became difficult to turn. The contact stated that the power steering and traction control warning lights were illuminated. The contact spoke to a local dealer and was informed that the VIN was not included in a recall. The manufacturer was informed of the failure and confirmed that the VIN was not included in a recall. The failure mileage was approximately 132,000.

Reported

Feb 2022

Incident date

Feb 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2013 Lincoln MKT. The contact stated while exiting out of a parking spot, the steering wheel locked up and would not turn. The power steering fault warning light was illuminated. The contact shifted the vehicle into PARK and restarted the vehicle for the power steering functionality to return. The contact called a local dealer and was informed that the failure might be related to NHTSA Campaign Number: 15V340000 (Steering) however, the vehicle was not included in the recall. The contact was informed that there would be an out-of-pocket cost to diagnose the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 63,000.

Reported

Dec 2021

Incident date

Dec 2021

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2013 Lincoln MKT. The contact stated while driving at slow speeds, the power steering became inoperable. The contact stated no warning light was illuminated. The contact was able to park on the side of the road. The vehicle was not drivable. The contact called and made the local dealer aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was unknown.

Reported

Nov 2021

Incident date

Oct 2021

Mileage

Not provided

Outcome flags

None reported

The power steering assist failure began showing up as warning light when started and power steering failed. Restarting the car removed the warning light and the power steering worked again. The restart failed to clear the problem last week and I brought the vehicle into the dealership. I had found on several sites that vehicle in question is included in a Ford recall along with several other vehicle years, makes and models. Specifically, my car is sited stating 2011 to 2015 Lincoln MKT with any engine. The recall calls for replace the steering box and the assist control modular depending on the code the service person found. If the code showed differently, than a reset is to be preformed. Both of these at no charge to the owner. I advised the dealer of these sites that showed the recall. Ford has denied my VIN Number as being included in the recall. This comes despite the part that has failed is the exact same part described in the recall. The dealer states the repair will cost $3,200. Lincoln has expressed no concern that should the repair be unaffordable to owners the vehicles with this failure the vehicle is drivable, however without power steering a major safety issue is born. Lincoln claims only the part that was made in a certain plant will be covered. I understand them wanting to limit their damages by saying parts made by whoever their agent was for that group of parts have a defect and therefore the recall is limited to those with parts made by that agent. It would seem prudent if not just obvious if failures occur beyond cars with parts from the plant they have restricted the recall, that it be opened to all the parts made by any agent. Its easy to think that its not the way the part was made but the fail lies in the design or use of the part. And therefore the car manufacture is responsible for any vehicle that had the identical sister to the recall part installed. This is a matter of geographic part plant locations and not limited isolated failures.

Reported

Sep 2021

Incident date

Sep 2021

Mileage

Not provided

Outcome flags

None reported

This vehicle's steering gear is not functioning properly. It goes in & out, causing the power steering to fail which is an extreme safety risk. This was issue was under a recall, 15S18, but this specific vin was not listed. We are asking that a closer look be taken & this vin number be added.

Reported

Sep 2021

Incident date

Aug 2021

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2013 Lincoln MKT. The contact stated while driving 5 mph, the power steering failed, making the vehicle difficult to steer. The contact stated that the power steering warning light was illuminated. The vehicle was towed to a local dealer and diagnosed with the power steering needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 15V340000 (Steering). The manufacturer had been informed of the failure and informed the contact that the Vin was not under recall. The failure mileage was approximately 99,286.

Reported

Jun 2021

Incident date

Jun 2021

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2013 LINCOLN MKT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED SPEEDWAY FORD (1710 N EXPY, GRIFFIN, GA 30223, (770)229-1600) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Reported

May 2021

Incident date

Feb 2020

Mileage

Not provided

Outcome flags

None reported

DOOR IS AJAR LIGHT FAILS INTERMITTENTLY. THIS CAUSES THE INTERIOR LIGHTS TO COME ON WHICH IS VERY DANGEROUS AND BLINDING DRIVER. WHEN DRIVING THE INTERIOR LIGHTS COME ON BLINDING ME TEMPORARILY.

Reported

Apr 2021

Incident date

Dec 2019

Mileage

Not provided

Outcome flags

None reported

WAS DRIVING UNDER 35MPH AND SUDDENLY ALARM WARNING SIGN CAME ON AND STEERING GOT TOO HARD TO TURN. I STRUGGLED TO TURN LEFT WITH A LOT FORCE. STEERING SYSTEM ADULT, LANE KEEPING SYSTEM SERVE REQUIRED ALL CAME ON

Reported

Nov 2020

Incident date

Nov 2020

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2013 LINCOLN MKT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED DANA FORD (266 WEST SERVICE ROAD SUITE A, STATEN ISLAND, NY 10314; (718)303-2637) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Reported

Oct 2020

Incident date

Feb 2020

Mileage

Not provided

Outcome flags

None reported

I RECEIVED A LETTER FROM LINCOLN TO CARRY OUT SOME RECALLS THAT WERE NOT WELL REPAIRED AND, LIKE THE NHTSA RECALL NUMBER 20V072 CASE, WERE NOT REPAIRED. DOES LINCOLN MOTOR REALLY WANT TO HELP SOLVE ENVIRONMENTAL POLLUTION BY REPLACING DAMAGED LOW-QUALITY CATALYTIC CONVERTERS, OR IS ALL OF THIS FALSE JUST TO SHOW AUTHORITIES THAT THE COMPANY IS DOING SOMETHING? I WOULD NOT LIKE TO DISCOVER THE LIE OF THE LINCOLN COMPANY, SAYING THAT IT CHANGED THE TWO (02) CATALYSTS AND THE FOUR SENSORS (04) AND AFTER THE SERVICE FOR SEVERAL DAYS, I FOUND A 'POORLY EXECUTED' REPAIR. AN EASY INVESTIGATION OF PHOTOS AND VIDEOS, BEFORE AND AFTER, ENGINE LIGHT ON, NEW NOISE (SOUNDS LIKE FRONT CATALYTIC JOINT), VIBRATION, SMELL OF BURNING ENGINE CLOTH, SMELL OF ROTTEN EGG THAT CONTINUES TO EXHALE FROM THE EXHAUST LIKE NOTHING WAS DONE. A SIMPLE VISIT TO ANOTHER LINCOLN DEALER, WITH THE INTENTION OF HAVING TO CHANGE THE CATALYTIC CONVERTERS, THE PRICE ESTIMATE WAS APPROXIMATELY $ 1,400 EACH CATALYTIC ($ 2,800), 4 SENSORS $ 786, LABOR $ 600 = $ 4,189 + TAX SERVICE PERFORMED AT ORLANDO LINCOLN DEALER, 2055 W COLONIAL DRIVE FROM 07/06/2020 TO 07/10/2020 SEE ATTACHED SCANNER PICTURE FROM AUGUST 4, 2020

Reported

Sep 2020

Incident date

Jul 2020

Mileage

Not provided

Outcome flags

None reported

REPLACEMENT OF REAR TOW LINK; HAVE HAD TO REPLACE TIRES PREMATURELY EVEN AFTER MULTIPLE ALIGNMENTS. THERE IS A CURRENT RECALL ONLY RECEIVED A NOTICE BUT HAVE NOT BEEN ASKED TO BRING VEHICLE FOR REPAIR

Reported

Sep 2020

Incident date

Sep 2020

Mileage

Not provided

Outcome flags

None reported

THE ELECTRIC POWER ASSIST HAS FAILED. THE AUTOMATIC CLIMATE CONTROL WILL AUTOMATICALLY ACCELERATE TO HIGH HEAT.

Reported

Aug 2020

Incident date

Aug 2020

Mileage

Not provided

Outcome flags

None reported

COVER SECURING ENGINE START/STOP BUTTON POPPED OFF AND START/STOP BUTTON WAS PULLED INTO THE DASH.. CAN REACH BUTTON ONLY BY FISHING AROUND IN DASH THROUGH ACCESS OPENING. SECURED BUTTON SOMEWHAT WITH BUNGEE CORD BUT BUTTON STILL INCH OR MORE IN DASH. OBVIOUSLY INSTALLED UNDER EXCESSIVE TENSION. NOTIFIED LINCOLN BUT ADVISED IT WAS NOT AN ASSEMBLY ISSUE. DEALER ESTIMATE TO REPAIR - $645. VEHICLE HAS NOT NOT BEEN IN AN ACCIDENT AND START/STOP BUTTON HAS HAD ONLY NORMAL WEAR. VEHICLE MILEAGE 68,000. BELIEVE THIS IS MAJOR SAFETY ISSUE WHICH LINCOLN SHOULD REPAIR.

Reported

Aug 2020

Incident date

Feb 2020

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2013 LINCOLN MKT. THE CONTACT STATED THAT THE STEERING LOCKED UP WHILE DRIVING AND THE VEHICLE LOST CONTROL AND RAN INTO A SIGN. THE SIGN WAS ON THE OTHER SIDE OF THE ROAD. THE FRONT BUMPER WAS TORN OFF, THE FENDER WAS BENT AND THE REARVIEW ON THE DRIVER'S SIDE WAS ALSO TORN OFF. THERE WERE NO INJURIES. THE CONTACT NOT SURE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND THEN TAKEN TO THE DEALER DEACON JONES FORD (3301 MCLAIN ST, GOLDSBORO, NC 27534 919-736-3387) THEY SAID THE STEERING GEAR ASSEMBLY HAD TO REPLACED AT A COST OF $2,300.. THE MANUFACTURER STATED THAT THERE WAS NO RECALL FOR THAT ISSUE AND REFERRED HIM TO NHTSA. THE FAILURE MILEAGE WAS 119,000.

Reported

Jun 2020

Incident date

May 2020

Mileage

Not provided

Outcome flags

Crash

I'VE PURCHASED MY 2013 LINCOLN MKT AWD ECOBOOST ON 1-5-2020. TWO DAYS AFTER BUYING IT, I HAD TO REPLACE THE FUEL PUMP. MY CHECK ENGINE LIGHT CAME ON STATED PO420 CATALYST SYSTEM EFFICIENCY BELOW THRESHOLD BANK 1. THE SECOND ROW'S SEATBELT WON'T COME OUT PROPERLY. CAN'T HAVE ANYONE SIT AT THAT SEAT. FOR SOME REASON I AM UNABLE TO USE MY WINDSHIELD WATER NOZZLE (NOT SURE WHAT'S IT CALLED). I'VE BEEN GETTING A MESSAGE STATING POWER STEERING FAULT, I TURN OFF THE CAR THEN TURN IT BACK ON AND IT GOES AWAY. THANK GOD THE STEERING WHEEL FAULT NEVER GAVE ME ISSUES WHILE DRIVING. AS OF LAST WEEK, I HAVEN'T BEEN ABLE TO DRIVE MY CAR B/C OF THE POWER STEERING FAULT. NOT TOO HAPPY WITH THIS VEHICLE. I'VE HAD IT LESS THEN A YEAR AND ALREADY HAVING SO MANY PROBLEMS WITH IT. *TR

Reported

May 2020

Incident date

May 2020

Mileage

Not provided

Outcome flags

None reported

THIS LINCOLN MKT HAS GIVEN CONTINUAL PROBLEMS WITH FUEL ISSUES, ENGINE PROBLEMS, CHECK ENGINE LIGHT CONSTANTLY COMING ON AND TAKING IT BACK AND FORTH TO THE DEALER AND THEY CANT EVEN FIGURE OUT THE ISSUE AS TO WHY THE CHECK ENGINE LIGHT KEEPS COMING ON. THE VEHICLE HAS FUMES COMING FROM THE PIPES, IT JERKS AND THREATENS TO CUT OFF AND WITH ALL THE REPAIRS DONE AND COMPLAINTS SENT TO THE LINCOLN CORP, THERE IS STILL NO RESOLVE. THIS IS OUR FAMILY CAR, BUT WE NEVER KNOW WHEN IT IS GOING TO SHUT OFF OR START SMOKING OR WHEN THE CHECK ENGINE LIGHT WILL COME ON. THIS MAKES THE VEHICLE UNSAFE TO DRIVE AND IT SEEMS TO BE UNREPAIRABLE. ESPECIALLY SINCE EACH TIME WE GET IT BACK FROM THE DEALERSHIP, THE LIGHT COMES BACK ON. THESE PROBLEMS OCCUR WITH THE VEHICLE IN MOTION. I DON'T KNOW WHEN IT IS GOING TO FUNCTION PROPERLY OR NOT AND MOST TIMES, I HAVE MY CHILDREN WITH ME. IT IS REALLY SCARY. *TR

Reported

May 2020

Incident date

Feb 2020

Mileage

Not provided

Outcome flags

None reported

PURCHASED VEHICLE USED WITH 103,000 MILES IN AUGUST 2020. FROM THE START THE CAR DID NOT FEEL RIGHT. I WAS HEARING A LIGHT KNOCKING NOISE GOING OVER UNEVEN ROADS. THE WHEEL FELT SLIGHTLY UNSTEADY BROUGHT TO 2 MECHANICS AND NEITHER COULD DETERMINE A PROBLEM. NOW 6 MONTHS LATER I HAVE GOTTEN 2 WHEEL ALIGNMENTS, GOING ON MY THIRD. BRAND NEW TIRES IN NOVEMBER ARE ALMOST DESTROYED. AT THIS TIME I AM TERRIFIED THE CAR WILL LOOSE STEERING FUNCTION. THE SUSPENSION FEELS HORRIBLE, CAR HAS VERY LOOSE FEELING WHEN TURNING OR GOING ON UNEVEN ROADS. KNOCKING NOISE IS STILL PRESENT BUT NOW WITH A GRINDING NOISE WHILE GOING UNDER 30 TURNING EITHER DIRECTION, REVERSE, FORWARD DOESN'T MATTER. WHILE DRIVING THE WHEEL FEELS LIKE IT HAS NO CONTROL AT TIMES. EVERYTHING IS HEARD AND FELT IN THE FRONT END.

Reported

Mar 2020

Incident date

Sep 2019

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2013 LINCOLN MKT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESUMED NORMAL OPERATION ONCE RESTARTED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE) AND WAS TAKEN TO JACK KEY FORD LINCOLN LOCATED AT (1512 E PINE ST, DEMING, NM 88030) TO BE REPAIRED. TWO YEARS LATER WHILE THE CONTACT'S WIFE WAS DRIVING AT 75 MPH, THE FAILURE RECURRED. THE CONTACT WAS REFERRED TO HATCH FORD 1235 US-180, SILVER CITY, NM 88061. THE CONTACT WAS INFORMED THAT THE VEHICLE HAD PREVIOUSLY RECEIVED THE ONETIME FREE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.

Reported

Mar 2020

Incident date

Feb 2017

Mileage

Not provided

Outcome flags

None reported

POWER STEERING STOP WORKING AND ERROR CODE "POWER STEERING ASSIST FAULT" IS DISPLAYED

Reported

Jan 2020

Incident date

Jan 2020

Mileage

Not provided

Outcome flags

None reported

ALL ABILITY TO CONTROL THE HVAC IS LOST WHILE IN MOTION. THE VEHICLE ALLOWS ME TO SELECT ANY FUNCTION I ASK OF IT ON THE CENTER STACK LIKE AC, HEAT, FEET VENTS, DEFROST WITH A CONFIRMING LIGHT AND "BOOP" SOUND, HOWEVER ONLY HOT AIR BLOWS OUT THE DEFROSTER VENT AND IT CANNOT BE TURNED OFF WITHOUT TURNING THE WHOLE VEHICLE OFF. IN COOLER WEATHER, ESPECIALLY WHEN RAINING, THE WINDOWS FOG UP AND VISIBILITY IS LOST. OTHER SYSTEMS AFFECTED ARE THE LOCK/UNLOCK BUTTONS INSIDE THE CAR. WHEN THE VEHICLE IS PUT INTO PARK AND THE UNLOCK BUTTON IS PRESSED, A SOFT CLICK CAN BE HEARD, HOWEVER THE CAR STAYS LOCKED. THE ONLY WAY TO UNLOCK THE DOORS IS TO USE THE KEYFOB. IN AN EMERGENCY SITUATION, IT WOULD BE DIFFICULT TO EXIT THE VEHICLE. ALSO, ONCE THE DOORS ARE UNLOCKED AND THE VEHICLE IS DRIVEN TO A CERTAIN SPEED, THE LOCKS DO NOT AUTO-LOCK AGAIN. WHEN THE VEHICLE IS TURNED OFF, IT DOES NOT RECOGNIZE THE KEY AND THE VEHICLE WON'T START, BUT THE KEY-FOB STILL WORKS FOR UNLOCKING AND LOCKING THE VEHICLE. THE TAILGATE BUTTON ON THE OUTSIDE OF THE VEHICLE AND ON THE KEY-FOB WILL NOT WORK, HOWEVER, THE TAILGATE BUTTON INSIDE OF THE VEHICLE DOES WORK. THE VEHICLE WILL NOT GO INTO AN AUXILLARY MODE. IF THE VEHICLE IS NOT TURNED OFF AND CONTINUES TO BE DRIVEN, THE CAR WILL "COME TO" AFTER 30 PLUS MINUTES AND WORK NORMALLY AGAIN. IF THE VEHICLE IS TURNED OFF, IT WON'T RESTART FROM ANYWHERE OF 1-30 MINUTES. WHEN IT RESTARTS, EVERYTHING IS NORMAL AGAIN. DEALER SHOWS NO ERROR CODES AND DOESN'T YET KNOW HOW TO FIX IT. MY BEST GUESS IS THAT THERE IS A COMPUTER ISSUE, AS SOME PARTS OF THE VEHICLE ARE FINE, BUT OTHERS STOP WORKING. ISSUE STARTED IN JUNE 2018, HAS YET TO BE FIXED BY LINCOLN. USUALLY HAPPENS 2-4 TIMES A MONTH. LATEST IT HAPPENED WAS 10-15-2019. MANY VIDEOS OF ISSUE.

Reported

Oct 2019

Incident date

Oct 2019

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2013 LINCOLN MKT. WHILE DRIVING IN A FUNERAL PROCESSION, SMOKE AND FLAMES APPEARED FROM THE ENGINE COMPARTMENT UNDER THE HOOD. PRIOR TO THE FAILURE, THE VEHICLE HAD BEEN PARKED WITH THE ENGINE OFF FOR THREE HOURS. THE DRIVER STOPPED THE VEHICLE, ASKED THE PASSENGERS TO EXIT, OPENED THE HOOD, AND EXTINGUISHED THE FLAMES WITH A FIRE EXTINGUISHER. THE FIRE DEPARTMENT ARRIVED TO ASSIST WITH EXTINGUISHING THE FLAMES AND FILED A FIRE REPORT. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S SHOP. THE CONTACT STATED THAT THE VEHICLE HAD BEEN IN AND OUT OF THE MECHANIC SHOP FOR SIX MONTHS OUT OF THE YEAR IT HAD BEEN OWNED. PRIOR TO THE FIRE, THE VEHICLE WAS TOWED TO AMERICAN LIMOUSINE SERVICE CLEVELAND (11723 DETROIT AVE, LAKEWOOD, OH 44107) FROM WHERE IT WAS PURCHASED. THE MECHANIC MADE REPAIRS TO THE VEHICLE, BUT FAILURES STILL OCCURRED. THE VEHICLE WAS THEN TAKEN TO S&S/SUPERIOR COACH (2550 CENTRAL POINT PARKWAY, LIMA, OH 45804) WHERE THREE COMPUTER MONITORS AND WIRING WERE REMOVED FROM THE VEHICLE. THE DEALER RETURNED THE VEHICLE TO THE CONTACT A WEEK BEFORE THE FIRE. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V172000 (ELECTRICAL SYSTEM), BUT THE CONTACT DID NOT RECEIVE A RECALL LETTER. THE VEHICLE WAS THEN TAKEN TO REINEKE FORD LINCOLN OF LIMA (1360 GREELY CHAPEL RD, LIMA, OH 45804, (419) 223-3673) WHERE IT CURRENTLY REMAINED FOR EVALUATION. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

Reported

Sep 2019

Incident date

Aug 2019

Mileage

Not provided

Outcome flags

Fire

TL* THE CONTACT OWNS A 2013 LINCOLN MKT. THE CONTACT STATED THAT THE TAIL LIGHTS RETAINED WATER. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED YEARS AGO FOR THE SAME FAILURE AND WAS SEALED. THE FAILURE RECURRED WITH A HORIZONTAL HAIRLINE FRACTURE. THE CONTACT STATED THAT THE WATER MUST HAVE ENTERED THE TAIL LIGHTS WHEN HE DROVE THROUGH A CAR WASH OR WHEN IT WAS RAINING. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO WEST HILLS FORD (1100 OYSTER BAY AVE S, BREMERTON, WA 98312, (360) 616-3277), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS INFORMED THAT THE WARRANTY WOULD NOT COVER THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Reported

Aug 2019

Incident date

Aug 2019

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2013 LINCOLN MKT. WHILE THE VEHICLE WAS IN THE PARK POSITION, THE CONTACT ATTEMPTED TO START IT AND REVERSE OUT OF THE PARKING LOT. HOWEVER, THE POWER STEERING ASSIST FAULTY WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING WHEEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. MAPLECREST FORD LINCOLN OF UNION (2800 SPRINGFIELD AVE, SUITE 1, VAUXHALL, NJ 07088) WAS CONTACTED TO SCHEDULE A SECOND DIAGNOSTIC APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 157,504.

Reported

Jun 2019

Incident date

Jun 2019

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2013 LINCOLN MKT. WHILE DRIVING APPROXIMATELY 25 MPH, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE STEERING SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. HEMPSTEAD FORD (LOCATED AT 301 N FRANKLIN ST, HEMPSTEAD, NY 11550, (516) 483-7200) WAS CONTACTED BY PHONE AND NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 215,090.

Reported

Apr 2019

Incident date

Apr 2019

Mileage

Not provided

Outcome flags

None reported

VEHICLE ENGINE SUDDENLY STOPPED WHILE I WAS ON ROAD DRIVING, SURVIVED THE CRASH. FORD HAD RECALL FOR 3.5L ENGINE , BUT NOT FOR 2.0 ECOBOOST ENGINE ACCORDING TO DEALER IT IS SAME AS NHTSA CAMPAIGN NUMBER: 16V621000. FUEL PUMP MALFUNCTION MAY CAUSE ENGINE STALL

Reported

Aug 2018

Incident date

Aug 2018

Mileage

Not provided

Outcome flags

None reported

VERY STRONG EXHAUST FUMES IN CABIN UNDER HEAVY ACCELERATION. SMELLS LIKE SULFUR OR ROTTEN EGGS. DEALERSHIP HAS STATED THERE IS NO SOLUTION. THIS APPEARS TO BE THE SAME ISSUE THAT HAS AFFECTED OTHER LINCOLN & FORD MODELS (SUCH AS THE FORD EXPLORER).

Reported

Jul 2018

Incident date

Jul 2018

Mileage

Not provided

Outcome flags

None reported

WITH 20000 MILES ON THE VEHICLE AND THE BRAKES ARE CHATTERING EXCESSIVELY....EXTREME VIBRATION WHEN BRAKING FROM HIGH SPEED.....

Reported

May 2018

Incident date

Apr 2018

Mileage

Not provided

Outcome flags

None reported

CAR WOULD NOT START, SO IT WAS TOWED TO LOCAL MECHANIC. SAID NO FUEL WAS BEING SENT TO ENGINE BY FUEL PUMP DUE TO COMPUTER ISSUE. DIRECTED ME TO FORD RECALL NUMBER 16S31, WHICH STATES "FORD MOTOR COMPANY IS RECALLING SOME 2013 TO 2015 MODEL-YEAR FORD AND LINCOLN SEDANS AND CROSSOVERS OVER AN ISSUE WITH FUEL PUMP CONTROL MODULES THAT COULD FAIL, CAUSING EITHER A NO-START OR A RANDOM-STALLING CONDITION." WHEN I SEARCH FOR MY VIN, THIS RECALL DOESN'T SHOW UP. PLEASE INVESTIGATE TO DETERMINE IF THE RECALL NEEDS TO BE EXPANDED. THANKS

Reported

Jul 2017

Incident date

Jul 2017

Mileage

Not provided

Outcome flags

None reported

LOSS OF POWER ON THE HIGHWAY CAUSING THE CAR TO STALL THEN IT KICKED BACK IN. THEN IT DID NOT START AFTER WE PARKED IT AND TRIED TO START IT BACK UP. WE HAD IT TOWED TO A AUTO REPAIR PLACE THAT SAID IT WAS THE FUEL PUMP ELECTRIC MODULE PEM MAY HAVE OVERHEATED CAUSING A LOSS OF ELECTRIC POWER TO THE FUEL PUMP

Reported

Jul 2017

Incident date

Jun 2017

Mileage

Not provided

Outcome flags

None reported

HI SHORT YT VIDEO OF THE PROBLEM IS HERE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=83F_IA8YXVW&T=189S ALL THE PROBLEM STARTS FOR "ADVANCETRAC" WARNING LAMP GOING OFF, SIGNALS TURN LIGHT NOT WORKING AND THEN FOLLOWS THE VIDEO. ALL KIND OF BOGUS ERROR MESSAGES YOU CAN IMAGINE. AFTER STOPING A CAR, THERE IS NO WAY TO CRANK IT AGAING BECAUSE OF FAULTY START SYSTEM. LINCOLN DEALER HAD TO RESETED ALL 26 DTS FAULTY CODES IN 11 MODULES ( THATS ON MY RECEIPT) AND BLAMED EVERYTHING ON ME FOR USING TOO MANY 12V DC OUTLETS. TO MAKE LONG STORY SHORT! THIS IS A COMMON PROBLEM REPORTED ON MANY WEB FORUMS. A SENSOR IN THE STEERING RACK IS NOT ABLE TO DETERMINE THE DIRECTION THAT THE WHEELS ARE POINTING AND GENERATES THE ALARM. THE INDICATORS WILL NOT WORK WHILST THE ALARM IS ON UNLESS THE STALK IS HELD IN PLACE. THE ERROR CAN SOMETIMES BE RESET BUT RESTARTING THE CAR BUT NOT ALWAYS. THIS DEFICIENCY IS WELL KNOW BY FORD AND MANY DEALERS YET FORD REFUSES TO ACKNOWLEDGE THE PROBLEM WITH A TSB OR RECALL ACTION #15S18 OR JUST SIMPLY FIXED THER CAR. THANK YOU

Reported

Mar 2017

Incident date

Dec 2016

Mileage

Not provided

Outcome flags

None reported

Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.

Risk: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.

Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.

Risk: A fuel leak in the presence of an ignition source may result in a fire.

Remedy: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.

Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.

Risk: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.

Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.

Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.

Risk: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.

Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.

Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.

Risk: A fuel leak in the presence of an ignition source may result in a fire.

Remedy: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.

Ford Motor Company (Ford) is recalling certain model year 2013-2015 Lincoln MKT vehicles with a limousine or hearse preparation package, manufactured March 6, 2012, to March 10, 2015. In the affected vehicles, the vacuum pump relay may overheat due to an internal fault or contamination.

Risk: If the vacuum pump relay overheats, there is an increased risk of a vehicle fire.

Remedy: Ford will notify owners, and dealers will replace the vacuum pump relay with a new electro-mechanical relay, free of charge. The recall began on July 6, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S10.

Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.

Risk: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.