2014 Kia Rio

I am filing this complaint regarding Kia America's arbitrary denial of coverage for a suspected connecting-rod-bearing failure in my 2014 Kia Rio (85,000 miles). The vehicle exhibits classic symptoms of the Gamma 1.6L GDI defect: excessive oil consumption (bone-dry after ~1,200 miles post-January 2026 shop oil change), flashing CEL, and loud rod knock after oil starvation. Kia corporate denied all extended warranty/campaign relief on 03/18/2025, stating the powertrain warranty expired in 2019 and "no campaigns" apply. This is inconsistent and deceptive: -U.S. Litigation: Early complaints and law-firm summaries in In re: Hyundai and Kia Engine Litigation II (C.D. Cal., 8:18-cv-02223) and related MDL explicitly referenced 2012–2019 Kia Rios with 1.6L Gamma GDI for the exact defect (oil burn → bearing failure → seizure/fire risk). However, Kia negotiated to exclude Rios from the final E2 Class Vehicles list (see kiaengineclasssettlement.com FAQ #6), limiting relief to Souls and select others despite the identical engine family. -Canadian Precedent: The McKenzie Lake/Strosberg class action explicitly includes 2012–2017 Kia Rios with Gamma 1.6 GDI for the same issues, providing inspections/repairs—proving the defect transcends model badging. -Safety & Consumer Impact: This selective denial violates Magnuson-Moss (unreasonable warranty conditions) and constitutes deceptive trade practices, as Kia advertised these engines as reliable while knowing the failure mode. I request: immediate investigation, compelled goodwill repair (or full engine replacement), and documentation of how Kia limited Rio coverage in settlement negotiations. Attached are all supporting records.

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

I tried to get the parts fixed from the recall. However, when I tried to get it serviced I was adviced that the parts would take a few weeks to arrive. With an appending move to Helena, Mt from Lambertville, Mi they informed me that they would not be able to fix the recall issues. There is no KIA dealership within a reasonable distance from my current location. I am having issues with the dealership towing the rio without charging me the amount of $1300. The engine had completely stopped. I towed the car from Michigan to Montana with a Uhaul because of the recall issues.

Reported

May 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

The engine started to lose power, and the check engine light illuminated. The power drop was most noticable when accelerating from a stop. At times, randomly, the engine RPMs would dip down to 200-300 at idle and would almost stall. Upon further investigation, the engine has been excessively consuming oil. I brought the vehicle to a local mechanic shop to get a detailed diagnosis, they informed me the catalytic converter was clogged and constricting exhaust flow. The engine has developed a ticking/knock. The catalytic converter, and an O2 sensor was replaced with that visit. The ticking/knock persists.

Reported

Mar 2025

Incident date

Feb 2025

Mileage

Not provided

Outcome flags

None reported

Driving to work I exited US-26 in Hillsboro, Oregon at the 185th exit. The exit is an uphill ramp with a traffic signal at the top of the hill. The traffic signal at the end of the ramp was green. I was following a Tesla Model Y and I saw the brake lights activate. I applied my brakes causing my car to slow down and then I had to proceed through a yellow light because I did not think I could stop safely without ending in the intersection. At the next traffic signal, I rolled down my window and yelled to the other driver to not apply their brakes when they are proceeding uphill through a green light. The other driver told me it is "regenerative braking." Unnecessary braking causes disruptions in the flow of traffic. It does not make sense that brake lights would activate if the driver is not applying the brakes.

Reported

Aug 2024

Incident date

Aug 2024

Mileage

Not provided

Outcome flags

None reported

The contact owned a 2014 Kia Rio. The contact stated that the vehicle was taken to a dealer where it was serviced under NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). After the recall remedy was completed, the dealer provided documentation indicating that engine rods #3 and #4 were failing and could soon cause the engine to explode if not immediately repaired. Approximately 2 weeks later while the daughter was driving at approximately 70 MPH, the vehicle began to decelerate and emit smoke from underneath the hood. The driver was able to coast to the side of the road and safely exit the vehicle as it caught on fire. The fire department arrived on the scene and extinguished the fire. A police report was filed and no injuries were reported. The vehicle was towed and deemed totaled since the fire consumed it. A dealer was contacted. The manufacturer was made aware of the failure and opened a case. The failure mileage was 133,223.

Reported

Jun 2024

Incident date

May 2024

Mileage

Not provided

Outcome flags

Fire

The contact owns a 2014 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The check engine warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,000. VIN tool confirms parts not available.

Reported

Mar 2024

Incident date

Mar 2020

Mileage

Not provided

Outcome flags

None reported

hydraulic electronic control unit HECU fire risk Kia recall sent a letter they would repair, never called so I have called many times, keep repeating no repair part, an excuse

Reported

Feb 2024

Incident date

Nov 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2014 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated while driving 15 MPH, she noticed a burning odor and the check engine warning light illuminated. The contact stated that she made a U-turn and drove back to the residence. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 70,362. VIN tool confirms parts not available.

Reported

Dec 2023

Incident date

Dec 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2014 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the ABS and an unknown warning light illuminated. The contact stated that after inflating the tires, the ABS warning light disappeared and then later reappeared. The vehicle was taken to the dealer where the contact was informed that the parts to complete the recall repair were unavailable. The contact was informed that there would be a service fee to diagnose the vehicle. The vehicle was not repaired. The dealer was made aware of the failure but confirmed that parts were not yet available. The manufacturer was made aware of the failure and the vehicle was scheduled for service. The contact stated the vehicle was taken to the dealer, and the contact was informed that the parts were not available. The failure mileage was approximately 60,000. VIN tool confirms parts not available.

Reported

Dec 2023

Incident date

Dec 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2014 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, a burning odor was detected. The check engine warning light illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000. VIN tool confirms parts not available.

Reported

Dec 2023

Incident date

Dec 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2014 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported

Nov 2023

Incident date

Nov 2023

Mileage

Not provided

Outcome flags

None reported

PRESENTO ILUMINACION DEL MAL FUNCIONAMIENTO INDICADOR LAMPARA (MIL),ABS PRECAUCION LIGHT,BURNING/MELTING SMALL,AND SMOKE FROM THE ENGINE COMPARTMENT,ENGINE WITH NOISE AND BROKEN ESTOOCURRIO EL 03/08/2023, NO TENIA LA INFORMACION DEL PROBLEMA Y MANDE A REPARAR EL MOTOR $ 3,890.00.nECESITOQUE USTEDES ME AYUDEN POR ESTE PAGO. I PRESENT LIGHTING OF THE MALFUNCTIONING LAMP INDICATOR (MIL), ABS CAUTION LIGHT, BURNING/MELTING SMALL, AND SMOKE FROM THE ENGINE COMPARTMENT, ENGINE WITH NOISE AND BROKEN THIS HAPPENED ON 08/03/2023, I DID NOT HAVE THE INFORMATION ABOUT THE PROBLEM AND I SENT FOR REPAIR THE ENGINE $3,890.00.nI NEED YOU TO HELP ME WITH THIS PAYMENT.

Reported

Nov 2023

Incident date

Aug 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2014 Kia Rio. The contact stated while driving 45 MPH, the vehicle started sputtering. The contact stated that upon depressing the brake pedal to come to a stop at the traffic light, the vehicle failed to respond. The contact did not recall whether a warning light was illuminated. The contact engaged the electronic parking brake and stopped the vehicle. The contact was able to continue driving; however, the failure recurred. The contact drove to the residence and parked the vehicle. Upon opening the hood, the contact noticed that there was smoke around the battery, and the battery cable was melting onto the battery terminal. The contact used a wet towel to stop the smoke and disconnected the battery. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

Reported

Nov 2023

Incident date

Jul 2023

Mileage

Not provided

Outcome flags

None reported

Summer of 2021 - Code that signaled a failure of the catalytic converter. Taken to Kia to determine the issue which was confirmed to be a faulty catalytic converter that needed repair. After repairing the catalytic converter, oil began being consumed rapidly. This led to the oil light appearing roughly every two weeks. Oil was added to appropriate level when required and changed every 3000 miles. After about 3 months, a rattling noise was heard from the engine compartment. When taken to Kia dealer no issues were found. Late February of 2023 the oil light and appeared while driving on the interstate and the engine began to seize with a large knocking noise coming from the engine. Independent auto mechanic determined that the engine was failing. Car currently runs with a loud knock in the engine.

Reported

Jul 2023

Incident date

Feb 2023

Mileage

Not provided

Outcome flags

None reported

The car has been burning oil where I have to have it changed every week. I read that California has a lawsuit on lemon law against Kia and Hyundai for burning engines and my 2014 Kia Rio is included but I don't live in California. I am requesting you to do the same thing California is doing and do a lawsuit. I have all the receipts and proof every week I have to add oil because the engine burns oil too quickly.

Reported

Jul 2023

Incident date

Jul 2020

Mileage

Not provided

Outcome flags

None reported

Smog check came back as Cadillac converter is failing

Reported

Apr 2023

Incident date

Apr 2023

Mileage

Not provided

Outcome flags

None reported

Burning excessive oil, shooting oil out of the exhaust, car has less than 48,000 miles and it’s shaky when driven feels like it will stall and turn off. Had an oil change done in October 2022 then in early December the oil warning light lit up almost out of oil, had to stop at the nearest shop car was checked and advised to have another oil change I did. but it did not help the problem persists I have to keep adding oil. I am scared to drive the car and currently taking the bus to work. I know that’s a Kia problem with excessive oil consumption.

Reported

Jan 2023

Incident date

Dec 2022

Mileage

Not provided

Outcome flags

None reported

Check engine light on and off, per test says the Catalac converter

Reported

Sep 2022

Incident date

Sep 2022

Mileage

Not provided

Outcome flags

None reported

the car has 93000 miles and it started making a knocking noise from the engine. I brought the car to a mechanic and told me the engine needs replace because the connecting rod was broken that there have been recalls for KIA's for this problem. I went to the KIA dealer for fix under warranty but they declined for lack of maintenance due to my first oil change was to long I did not retain my receipts. than i researched to find out the government/this sight is investigating Hyundai-KIA for this problem , the RIO was not on the original recall the case has been reopened in December to add the RIO so thats why I am here adding my car to the list.

Reported

Jul 2022

Incident date

Jun 2022

Mileage

Not provided

Outcome flags

None reported

While driving the car caught fire. A Cause & Origin inspection was performed and there is a hole in the engine block consistent with other known KIA recalls. Georgia Farm Bureau insurance claim number PA000000314316

Reported

Jul 2022

Incident date

May 2022

Mileage

Not provided

Outcome flags

Fire

The contact owns a 2014 Kia Rio. The contact stated that the vehicle was consuming approximately 1/2 to 1 quart of oil per day. The air bag and check engine warning lights were illuminated. The vehicle was taken to an independent mechanic who informed the contact the catalytic convertor was not operating as designed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.

Reported

Sep 2021

Incident date

Jan 2018

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2014 Kia Rio. The contact stated that while driving at various speeds, an abnormal knocking noise would emit from the engine. The contact stated that she was uncertain if any warning lights had appeared on the instrument panel. The contact took the vehicle to an independent mechanic who informed her that there may be a recall on her vehicle. The contact then took the vehicle to a dealer where they informed her that she needed a new engine and diagnosed the vehicle with engine failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 95,000.

Reported

Aug 2021

Incident date

Aug 2021

Mileage

Not provided

Outcome flags

None reported

Catalytic converter has failed at 80,000 miles

Reported

Jul 2021

Incident date

Jul 2021

Mileage

Not provided

Outcome flags

None reported

I WAS DRIVING TO TAKE MY DAUGHTER TO WORK AND I NOTICE MY CAR WAS SMOKING UNDER THE HOOD AND I HEARD A POPPING SOUND AND I STARTED TO PULL OVER AND ONCE I DID I REALIZE MY CAR WAS ON FIRE UP UNDER THE HOOD. I HAVE A 2014 KIA RIO

Reported

Sep 2020

Incident date

Sep 2020

Mileage

Not provided

Outcome flags

Fire

I WAS DRIVING MY 2014 KIA RIO TO WORK AT APPROXIMATELY 7 AM THIS MORNING WITH NO NOTICEABLE PROBLEMS UNTIL HALFWAY TO WORK WHICH WOULD BE APPROX. 30 MILES INTO MY 52 MILE DRIVE. AFTER I MADE A TURN FROM A STOP LIGHT, I NOTICED A WEIRD SMELL AS I DROVE AND DECIDED TO STOP THE VEHICLE AND CHECK IT OUT. 1ST, I GLANCED IN MY REAR VIEW MIRROR, CHECKING FOR ANY OTHER CARS BEFORE I PULLED OVER, THEN EVERYTHING ELSE FOLLOWED SO QUICKLY: SAW SMOKE COMING FROM THE REAR OF MY CAR, IMMEDIATELY HITTING THE BRAKES, WHICH WERE NOT WORKING NOW, SMOKE COMING FROM THE HOOD OF THE ENGINE, USING EMERGENCY BRAKE, AND THE FINALLY COMING TO A STOP WHERE I GOT OUT QUICKLY AS POSSIBLE AS THE ENGINE WAS ENGULFING THE CAR IN FLAMES. I HAVE NO CLUE AS TO WHAT HAS CAUSED THIS. NOTE: THERE WERE NO INDICATIONS, SUCH AS CHECK ENGINE LIGHT, COOLANT TEMP, OR ANY DASH INDICATORS, JUST WEIRD SMELL AND LOSS OF BRAKES. I AM INCLUDING SEVERAL PHOTOS. *TR

Reported

Jun 2020

Incident date

Jun 2020

Mileage

Not provided

Outcome flags

Fire

I COMMUTE TO WORK FOR 2-3 HOURS A DAY. ON 12 JULY 2019 I WAS TRAVELING TO WORK ON THE BELTWAY (695 NORTH TOWARD 95 NORTH) AND I HEARD SOMETHING SOUNDING LIKE A HARD POP OR THUMB AND MY CAR STARTED TO SHUT DOWN IN THE MIDDLE OF THE BELTWAY. I WAS ABLE TO GET IT TO THE SHOULDER OF THE ROAD WHERE IT COMPLETELY SHUT OFF AND WOULD NOT START AGAIN. I CALLED A TOWING COMPANY TO HAVE MY CAR TOWED BACK HOME BECAUSE I HAD NO IDEA WHAT WAS GOING ON OR WHAT WAS WRONG. LATER DURING THE WEEK I HAD MY CAR TOWED TO A MECHANIC WHO THEN TOLD ME THE PROBLEM WAS THE ENGINE AND IT HAD TO BE REPLACED. I AM SO FRUSTRATED RIGHT NOW. THIS IS MY ONLY MEANS OF TRANSPORTATION. MY ISSURANCE COMPANY COVERS NOTHING. I HAVE TO PAY FOR TOWINGS, I WILL HAVE TO PAY FOR LABOR AND REPAIRS MYSELF, WHILE STILL MAKING CAR PAYMENTS AND INSURANCE PAYMENTS. THIS IS MORE THAN A SERIOUS BURDEN ON ME. I AM 62 YEARS OLD AND THE STRESS OF THIS WHOLE SITUATION IS BECOMING UNBEARABLE. NO, I DON'T HAVE A HUSBAND, OR CHILDREN OR SIGNIFCANT OTHER TO HELP ME. IT IS ME AND ME ALONE WHO HAS TO COME UP WITH MONEY THAT I DO NOT HAVE. I HAVE BEEN HOME FROM WORK FOR A WEEK, EVER SINCE THIS HAPPENED. I CAN NOT AFFORD TO MISS ANOTHER DAY, BUT I HAVE NO TRANSPORTATION TO GET THERE. WAS THERE A RECALL ON MY CAR FOR ENGINE PROBLEMS?

Reported

Jul 2019

Incident date

Jul 2019

Mileage

Not provided

Outcome flags

None reported

SIDE COLLISON WHILE DRIVING WITH NO DEPLOYMENT OF PASSENGER SIDE AIR BAG

Reported

Jun 2019

Incident date

Jun 2019

Mileage

Not provided

Outcome flags

Crash

MY CAR ENGINE CAUGHT FIRE. THE CAR WAS BURNT. DRIVING TO THE STORE THE CAR BEGAN TO SMOKE AND CAUGHT FIRE.

Reported

Apr 2019

Incident date

Mar 2019

Mileage

Not provided

Outcome flags

Fire

MANUAL TRANSMISSION SO I SET THE PARKING BRAKE WHENEVER TURNING OFF THE ENGINE. BRAKES STICK DUE TO RUST WHENEVER IT SITS A LONG TIME OR WHEN IT GETS WET DUE TO HEAVY RAIN OR SNOW. VEHICLE IS PARKED. THIS HAPPENS OFTEN. DEALER CAN CLEAN AND OIL BRAKE BUT CANNOT KEEP THIS FROM HAPPENING.

Reported

Aug 2017

Incident date

Dec 2016

Mileage

Not provided

Outcome flags

None reported

AFTER EVERY RAIN EVENT, MY VEHICLE EXPERIENCES WATER LEAKS IN TRUNK FROM TOP OF TRUNK AND DRIVER SIDE OF TRUNK. I HAVE BEEN UNSUCCESSFUL (AFTER SEVERAL MONTHS OF TRYING) TO FIND WHERE WATER IS COMING IN AT. VEHICLE WAS STATIONARY. OBVIOUSLY, OVER TIME THE MOISTURE IN THE TRUNK CAN CAUSE DAMAGE TO BRAKE LIGHT/TAIL LIGHT WIRING, ETC.

Reported

Apr 2017

Incident date

Apr 2017

Mileage

Not provided

Outcome flags

None reported

UNRESPONSIVE BRAKING AND AIRBAGS HAVE NOT DEPLOYED IN TWO SEPARATE COLLISIONS WHERE I RAN INTO THE BACK OF ANOTHER VEHICLE THAT WAS STOPPED ON CITY STREETS WHERE I WAS DRIVING 25 MPH IN THE FIRST COLLISION AND 35 MPH IN THE SECOND.

Reported

Feb 2017

Incident date

Feb 2017

Mileage

Not provided

Outcome flags

Crash

WAS HAVING AN ENGINE LIGHT PROBLEM, ENDED UP HAVING THE CATALYTIC CONVERTER REPLACED UNDER WARRANTY. NOW I AM BEING TOLD THAT MY FRONT BRAKES ARE LIKE NEW AND MY REAR BRAKES NEED TO BE REPLACED? I ASKED HOW THIS COULD HAPPEN AND I WAS TOLD IT IS ODD AND NOT LIKELY BUT I NEEDED TO REPLACE THEM. THERE HAS TO BE A MALFUNCTION FORM Y BACK BRAKES TO WEAR DOWN AND NOT HAVE THE FRONT WEAR DOWN AT ALL

Reported

Nov 2016

Incident date

Nov 2016

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2014 KIA RIO. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN PARK, THE IGNITION SWITCH FAILED TO TURN IN ORDER TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INHIBITOR SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000. ...UPDATED 11/09/16 *BF THE CONSUMER STATED THEY OWNED A SECOND KIA RIO WITH THE SAME DEFECT. UPDATED 09/15/2017 *JS

Reported

Oct 2016

Incident date

Sep 2016

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2014 KIA RIO. WHILE DRIVING VARIOUS SPEEDS, A STRONG FUEL ODOR WAS PRESENT IN THE VEHICLE. THE FAILURE WAS PERSISTENT. THE PASSENGER ON MANY OCCASIONS HAD TO BE RUSHED TO THE HOSPITAL DUE TO THE FUEL ODOR. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.

Reported

Sep 2016

Incident date

May 2016

Mileage

Not provided

Outcome flags

None reported

2014 KIA RIO. CONSUMER WRITES IN REGARDS TO VEHICLE FRONT PLASTIC GRILL DETERIORATION. *SMD THE CONSUMER STATED THE DETERIORATION WAS CAUSED BY SQUIRRELS BITING THE PLASTIC GRILL. THE DEALER INFORMED THE CONSUMER, IT WAS NOT A MANUFACTURING DEFECT. HOWEVER, THE CONSUMER DISAGREED BY STATING, CHEAP PLASTIC WAS USED. *JB THE CONSUMER REQUESTED AN UPDATED ON THE STATUS OF THE VEHICLE'S INVESTIGATION. UPDATED 04/14/2017 *JS

Reported

Aug 2016

Incident date

Aug 2016

Mileage

Not provided

Outcome flags

None reported

I WAS DRIVING DOWN A SUBURBAN STREET WHEN MY CAR ENGINE CAUGHT ON FIRE. I WAS ABLE TO STOP AND GET OUT OF THE CAR SAFELY. ALTHOUGH I HAD PUT THE CAR IN PARK AND USED THE EMERGENCY BRAKE, IT ROLLED DOWN THE STREET UNTIL IT HIT A TELEPHONE POLE, WHICH IT SET ON FIRE. THE FIRE WAS PRIMARILY ON THE DRIVER'S SIDE OF THE CAR. I HAD NO REASON TO EXPECT THIS FIRE TO HAPPEN. A FIREFIGHTER TOLD ME IT SHOULD NOT HAVE HAPPENED, AND TO DO MY DUE DILIGENCE.

Reported

May 2016

Incident date

May 2016

Mileage

Not provided

Outcome flags

Fire

ON MANY OCCASIONS, SINCE WE PURCHASED THIS 2014 KIA RIO, IT HAS HAD A HORRIBLE, INTENSE ODOR OF GASOLINE THAT IS SO STRONG IT OVERWHELMS ANYONE NEAR IT. IT STARTS AFTER 20-30 MINUTES OF DRIVING. I HAVE TAKEN IT TO THE DEALER 4 OR 5 TIMES AND THE WORKERS CAN NOT FIND ANYTHING WRONG WITH IT. ONE ONE OCCASION, THE MECHANICS CHANGED SOMETHING CALLED THE PURGE CANISTER BUT THE PROBLEM CONTINUES. I READ ON THE NHTSA THAT AT LEAST TWO OTHER CAR OWNERS COMPLAINED OF THE SAME. I HAVE A NEW BORN AND A 7 YEAR OLD AND I NO LONGER FEEL SAFE IN THIS CAR.THE CAR WAS PURCHASED FOR MY DAUGHTER WHO HAS TWO

Reported

May 2016

Incident date

May 2016

Mileage

Not provided

Outcome flags

None reported

WAS SIDE SWIPED ON DRIVER SIDE THE CURTAIN AIRBAGS NEVER DEPLOYED AND THE ALUMINUM WHEELS SHATTERED.

Reported

Apr 2016

Incident date

Mar 2016

Mileage

Not provided

Outcome flags

Crash

THIS IS NOW MY SECOND COMPLAINT REGARDING MY 2014 KIA RIO, FOR THE SAME ISSUE, HAPPENING WITHIN A SPAN OF TWO WEEKS. THE FIRST INCIDENT OCCURRED ON THUR, 10/29/15. THIS SECOND INCIDENT OCCURRED ON MONDAY, 11/08/15. ONCE AGAIN, MY CAR, WHILE IT WAS RUNNING AND IN PARK, SLIPPED OUT OF GEAR AND INTO DRIVE. THIS TIME, I WAS OUT OF THE VEHICLE FOR UP TO 4 MINUTES (INSIDE OF A DISABLED CUSTOMERS HOUSE, OUT OF SIGHT FROM TH VEHICLE). I RETURNED TO FIND MY CAR IN DRIVE. LUCKILY, AFFTER THE 10/129 INCIDENT WHERE IT SLIPPED OUT OF GEAR, I HAVE EITHER BEEN SHUTTING MY VEHICLE OFF (I TRY NOT TO BECAUSE OF WEAR AND TEAR ON THE STARTER) OR I USE THE EMERGENCY BRAKE. LUCKILY, I USED THE E-BRAKE ON 11/08, OR ELSE IT WOULD HAVE CRASHED INTO ANOTHER CAR. (THE 10/29 INCIDENT, MY CAR SLIPPED OUT OF GEAR, KNOCKED ME TO THE GROUND RAN ME OVER--INJURING ME AND CRASHED INTO A PARKED VEHICLE. AFTER THE 10/29 INCIDENT, I WENT TO THE CUSTOMERS HOME, PARKED IN THE SAME SPOT (AND A FEW OTHERS, BROUGHT THE VEHICLE TO A COMPLETE STOP AND TOOK MY FOOT OFF THE BRAKE BUT LEFT IT IN DRIVE (TO SEE IF IT WAS MY ERROR). THE VEHICLE IMMEDIATELY STARTED TO ACCELARRATE FROM EACH TEST POSITION, SO IF I WOUL DHAVE BEEN MY FAULT, ODDS ARE, MY CAR WOULD HAVE MET ME AT THE CUSTOMERS DOOR AND NOT WAIT TO MINUTES TO RUN ME OVER). I VIDEO-TAPED THE TESTS. I AM ALSO HAVING A HARD TIME GETTING KIA ON THE PHONE, TO GET AUTHORIZATION TO HAVE THE CAR CHECKED OUT BY THE DEALER

Reported

Nov 2015

Incident date

Nov 2015

Mileage

Not provided

Outcome flags

1 injuries

I AM A FOOD DELIVERY DRIVER. I WAS MAKING A DELIVERY TO A REGULAR CUSTOMER. I WAS OUTSIDE HIS SIDE DOOR, TALKING. I WAS OUT OF MY 2014 KIA RIO FOR APPROXIMATELY 1 AND 1/2 TO 2 MINUTES, TALKING WITH THE CUSTOMER. SUDDENLY, I AM ON THE GROUND. I LOOK TO SEE A TIRES RUN OVER MY FOOT. THE CUSTOMER CHASED AFTER THE CAR, IT CRASHED INTOO HIS PARKED CAR. THAT'S WHEN I NOTICED IT WAS MY CAR THAT RAN ME OVER. WE CALLED THE OAK CREEK POLICE. BOTH THE CUSTOMER AND I BELIEVE--DUE TO THE LENGTH OF TIME I WAS OUT OF THE VEHICLE AND TALKING TO HIM--THAT THE CAR (WHICH WAS RUNNING) POPPED OUT OF PARK AND DROVE FORWARD. I WAS APPROAXIMATELY 10-15 FEET FROM THE CAR WHEN I WAS RUN OVER AND HIS CAR WAS APPROXIMATELY 30 FEET FROM MY CAR. I WENT TO THE HOSPITAL; THEY BELIEVE I HAVE A FRACTURE TO THE HEAD OF MY FIBULA (THEY ONLY X-RAYED FROM MY RIGHT KNEEE DOWN BECAUSE THAT WAS WHAT LOOKED THE WORST). MORE INJURIES WERE SUFFERED. I HAVE TO DO A FOLLOW UP WITH AN ORTHOPEDIC SPECIALIST ON NOV 13TH. I WENT BACK TO THE SCENE WITH MY VID CAMERA. PARKED IN THE SPOT I WAS WHEN THE ACCIDENT HAPPENED, TOOK MY FOOT OFF THE BRAKE AND LEFT IT IN DRIVE. THE CAR AUOTMAICALLY ACCELERATED. IF IT WOULD HAVE BEEN MY MISTAKE AND I ACCIDENTALLY LEFT CAR IN DRIVE, IT SEEMS AS IF MY CAR WOULD HAVE BEAT ME TO THE CUSTOMERS DOOR AND I DEFINITELY WOULD HAVE NOTICED MY CAR FOLLOWING ME. NO POLICE REPORT AS OF YET, BUT EVEN THE CUSTOMER TOLD THE OFFICER HE BELIEVED THE CAR HAD TO HAVE BEEN IN PARK AND THAT IT HAD SLIPPED OUT OF GEAR.

Reported

Nov 2015

Incident date

Oct 2015

Mileage

Not provided

Outcome flags

Crash 1 injuries

TL* THE CONTACT OWNS A 2014 KIA RIO. WHILE DRIVING 65 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND AN UNKNOWN WARNING LIGHT ILLUMINATED FOR A MONTH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 14,150.

Reported

Nov 2015

Incident date

Nov 2015

Mileage

Not provided

Outcome flags

None reported

I WAS INVOLVED IN A FRONT TO REAR CAR ACCIDENT. MY KIA DID NOT HAVE ENOUGH TIME TO BRAKE WHEN THE VEHICLE IN FRONT OF ME (A HONDA) STOPPED SUDDENLY. DURING THE INCIDENT MY KIA HIT THE HONDA'S REAR TWICE (TWO IMPACT MOMENTS) - AFTER THE FIRST IMPACT IN A MOMENT OF PANIC I HIT THE GAS PEDAL INSTEAD OF THE BRAKE AND HIT THE HONDA ONCE MORE. THE AIRBAGS DID NOT GO OFF (MY SAFETY CONCERN/COMPLAINT). I WAS GLAD THE AIR BAGS DID NOT GO OFF BECAUSE THE GASES THEY RELEASE AFFECT MY ASTHMA. HOWEVER, IF THERE WAS A PASSENGER WITH ME THEY MAY HAVE BEEN INJURED ON THE DASHBOARD AND I ALSO COULD HAVE BEEN INJURED BY THE STEERING WHEEL SINCE THE AIR BAGS DID NOT GO OFF. THE ENTIRE FRONT OF MY KIA WAS RUINED: THE HOOD WAS CRUMPLED, THE FRONT BUMPER CAME OFF. THE HEAD LIGHTS WERE SMASHED, AND THE FRONT SIDES OF THE BODY WERE CRACKED OUT OF PLACE. THERE WAS A CRACK IN THE BOX ATTACHED TO THE STEERING WHEEL AS IF IT WAS GOING TO OPEN TO RELEASE THE AIR BAGS BUT NOTHING HAPPENED. I AM NOT SURE HOW MUCH STRONGER THE IMPACT NEEDED TO BE IN ORDER TO TRIGGER THE SENSOR FOR THE AIRBAGS - THE IMPACT WAS PRETTY INTENSE. I DO HAVE IMAGES OF THE IMPACT TO MY VEHICLE IF IT WILL BE HELPFUL TO UNDERSTAND WHY THE AIRBAGS DID NOT RELEASE.

Reported

Sep 2015

Incident date

Sep 2015

Mileage

Not provided

Outcome flags

Crash

HI MY CAR CAUGHT FIRE!! THE CAR BEGAN SMOKING THICK WHITE SMOKE THROUGH THE AIR CONDITIONING AND WHEN WE PULLED OFF THE STREET AND OPENED THE HOOD THE CAR WAS IN FIRE. I REALLY DON'T FEEL SAFE IN THAT CAR. THIS WOULD BE THE 4TH TIME I TAKE IT TO THE DEALER. FIRST 3 TIMES WAS FOR THE AIR CONTAINER NOT WORKING PROPERLY, EVAPORATOR AND SOME OTHER PARTS WERE REPLACED AND NOW IT WENT UP IN FLAMES. THEY SAY THE CAR IS FINE BUT I JUST DON'T FEEL SAFE ANY MORE. THIS HAPPENED 6/29/15 MY CAR IS ONLY 8 MONTHS OLD I BOUGHT IT 10/27/14. I AM VERY CONCERN FOR OTHER PEOPLE WHO HAVE THIS SAME CAR IT IS NOT SAFE. *TR

Reported

Jul 2015

Incident date

Jun 2015

Mileage

Not provided

Outcome flags

Fire

I WAS DRIVING 35 MPH ON A SIX LANE COMMERCIAL ROAD (THREE LANES IN EACH DIRECTION) WHEN THE VEHICLE SUDDENLY DECELERATED TO BELOW 20 MPH. THE CARS AROUND ME HAD TO SWERVE TO AVOID HITTING ME, AND I HAD TO TURN ON THE HAZARD LIGHTS TO WARN THE SURROUNDING VEHICLES. I TRIED PRESSING ON THE GAS SEVERAL TIMES, BUT THE SPEED WOULD NOT GO ABOVE 20 MPH. HOWEVER, THE RPMS WERE GOING ABOVE THE RED LINE (ABOVE 6,000) AND THE ENGINE WAS REVVING VERY LOUD. THE SPEED OF THE VEHICLE DID NOT GO ABOVE 20 MPH FOR THE NEXT FIFTEEN MINUTES OF DRIVING. I SLOWLY MADE MY WAY TO A SAFE PLACE TO STOP THE CAR AND PULLED OVER. I TURNED OFF THE CAR AND WAITED FOR SEVERAL MINUTES. I TURNED THE CAR BACK ON AGAIN AND THE SPEED CONTROL RETURNED TO NORMAL. HOWEVER, I AM NO LONGER COMFORTABLE DRIVING THE CAR, AS THE SUDDEN DECELERATION MAY OCCUR AGAIN. MARYLAND LAW REQUIRES THAT A VEHICLE ON THE HIGHWAY MUST HAVE A SPEED CAPABILITY THAT EXCEEDS THE SPEED LIMIT BY 5 MPH. THE SUDDEN DECELERATION AND INABILITY OF THE KIA RIO TO SPEED UP AGAIN MEANS THIS VEHICLE HAS A DEFECT THAT IS IN VIOLATION ON MARYLAND LAW. THE SUDDEN DECELERATION OF THE VEHICLE IN FAST MOVING TRAFFIC PUT MY LIFE IN DANGER, AND I'M FILING THIS REPORT SO A PUBLIC RECORD EXISTS THAT THIS PROBLEM HAS OCCURRED WITH A KIA RIO (4S) 2014 MODEL.

Reported

Jun 2015

Incident date

Jun 2015

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2014 KIA RIO. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. ONCE RESTARTED, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC WAS UNABLE TO DETECT A TROUBLE CODE OR DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

Reported

May 2015

Incident date

May 2014

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2014 KIA RIO. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AND RESUMED NORMAL OPERATION. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. UPDATED 8/19/15*CN UPDATED 10/13/2017*CN

Reported

May 2015

Incident date

May 2014

Mileage

Not provided

Outcome flags

None reported

RIO SLID TERRIBLE AFTER TRYING TO GO AROUND A STOPPED VEHICLE AND THE STEERING WAS LOOSE AND WHEN WE HIT THE TRAILER ON THE SIDE. THE AIR BAG ON DRIVERS SIDE DID NOT DEPLOY AND THE PASSENGER BAG BUSTED THE PASSENGER'S STERNUM AND A SHARP METAL PIECE APPEARS TO BE IN HER LEG AS SOME WERE REMOVED. IN ADDITION, THE SEAT BELT WOULD NOT COME UNHOOKED AS SHE WAS PINNED TIGHT IN THE CAR. A TRUCK DRIVER WHO STOPPED BEFORE HE HIT US BY RUNNING DOWN THE ROAD HAD TO CUT THE SEAT BELT AS PASSENGER IN SHOCK. HORRIBLE CRAPPY HANDLING AND SKID WAS UNACCEPTABLE AS IT DID NOT SLOW DOWN. ..UPDATED 11/25/14*BF UPDATED 12/03/14 *BF.. UPDATED 12/29/14 *BF UPDATED 9/25/15 *JS

Reported

Nov 2014

Incident date

Aug 2014

Mileage

Not provided

Outcome flags

Crash 1 injuries

A 2014 KIA RIO INVOLVED IN A HORRIFIC CRASH. AIR BAGS DID NOT DEPLOY? WHY? *TR

Reported

Aug 2014

Incident date

Aug 2014

Mileage

Not provided

Outcome flags

Crash 1 injuries

TL* THE CONTACT OWNS A 2014 KIA RIO. THE CONTACT STATED THAT THE VEHICLE EMITTED A STRONG ANTIFREEZE AND FUEL ODOR AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE DEALER STATED THAT THE ENGINE WAS LEAKING. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 19,000.

Reported

Aug 2014

Incident date

Aug 2014

Mileage

Not provided

Outcome flags

None reported

PUMPING GAS INTO GAS TANK AND THE GAS WAS ON THE GROUND BECAUSE THE GAS TANK WAS NEVER SEALED WAS RIDING THE CAR FOR 10 DAYS AND THE ORIGINAL GAS THAT WAS PUT IN THE CAR FROM DEALER SO THE 1ST TIME PUTTING GAS IN THE TANK THE GAS WAS POURING OUT AND LOSS THE $23 WORTH OF GAS BUT I COULD HAVE LOST MY LIFE LEAVING THE DEALERSHIP BECAUSE THERE WAS NO WARNING FROM CAR ABOUT ANY GAS LEAK ISSUE OR FAULTY GAS LINE OR TANK NOT SEALED THIS IS DANGEROUS AND THIS WAS 2014 KIA RIO LX. *JS

Reported

May 2014

Incident date

May 2014

Mileage

Not provided

Outcome flags

None reported

Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.

Risk: An engine compartment fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.