Model-year record
2012 Jeep Liberty
See the complaints, recalls, crash rating, and fuel economy in the public record. Then check the mileage and history of the car you found.
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Complaints filed
384
Reports to NHTSA, 2012
Safety recalls
2
NHTSA campaigns on record
NHTSA crash test
Overall NCAP rating
Combined MPG
17.5
EPA estimate
Known issues
Air Bags issues lead owner complaints (33% of 384 reports), followed by electrical system (29%).
+ 12 more component categories with fewer reports.
Share of all 384 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11435884, ODI 11245988, ODI 11132281, ODI 11128835, ODI 11121184.
Individual complaint reports(384)
Showing the 50 most recent reportsUnknown Or OtherDec 2025 · ODI 11704187Details +Close −
Skyroof suddenly stopped working and will not close. No dealers will fix as thry say parts aren't longer available..my car is now worthless and is a safety issue while driving with the roof partially opened.
- Reported
- Dec 2025
- Incident date
- Nov 2025
- Mileage
- Not provided
- Outcome flags
- None reported
SuspensionDec 2025 · ODI 11703957 · crash · 1 injuriesDetails +Close −
My daughter was hit by a semi truck on US-23 today. The trailer fishtailed hit the back end of Jeep. I hit the guard rail. All four corners of the Jeep were hit. The air bags did not deploy. The front driver tire fell off. The back window and passenger side trunk window blew out.
- Reported
- Dec 2025
- Incident date
- Dec 2025
- Mileage
- Not provided
- Outcome flags
- Crash 1 injuries
Engine And Engine CoolingJul 2025 · ODI 11673807Details +Close −
The contact owns a 2012 Jeep Liberty. The contact stated that while making a right turn on a main road at 25 MPH, the front lower control arms snapped. There was no warning light illuminated. The contact immediately pulled over onto the side of the road and had the vehicle towed to the residence. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The manufacturer was notified of the failure. The approximate failure mileage was 29,000.
- Reported
- Jul 2025
- Incident date
- Jul 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMay 2025 · ODI 11660979Details +Close −
Odometer Fraud. The contact purchased a 2012 Jeep Liberty. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 94,000 and at the time of registration, it was discovered that the mileage was 171,000.
- Reported
- May 2025
- Incident date
- May 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsJan 2025 · ODI 11639908Details +Close −
The contact's sister owns a 2012 Jeep Liberty. The contact stated that upon opening the door of the vehicle, the contact's sister became aware that the driver's side headrest had been deployed. The dealer was notified of the failure and informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 17V640000 (Seats, Air Bags). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the dealer for diagnostic testing. A case was opened. The failure mileage was approximately 86,000.
- Reported
- Jan 2025
- Incident date
- Jan 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainOct 2024 · ODI 11621238Details +Close −
The vehicle gears slipped into neutral but back to drive without assistance on my part. Once at a stop sign when I resumed driving. Once turning a corner. Once getting ready to back up. / I took it to have the transmission fluid level checked and it checked out ok. There have been no transmission recalls reported on the 2012 Jeep Liberty. The pan and filter had had a leak and was replaced a couple of weeks before this slippage happened
- Reported
- Oct 2024
- Incident date
- Oct 2024
- Mileage
- Not provided
- Outcome flags
- None reported
SuspensionSep 2024 · ODI 11617342Details +Close −
The contact owns a 2012 Jeep Liberty. The contact stated that while driving approximately 65 MPH, the contact became aware of an abnormal wobbling coming from the front end of the vehicle. Additionally, there were several unknown warning lights illuminated. The contact drove the vehicle to the local tire shop where the four tires were replaced and an alignment was performed; however, the failure persisted. The contact stated that several days later while driving at an undisclosed speed, the gear shifter seized, and the vehicle turned off unintendedly. The contact pulled over to the side of the road, parked, and inspected the vehicle. The contact called a local mechanic who drove to the scene to diagnose the vehicle. The contact was informed that the VCM software needed to be updated. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 95,000.
- Reported
- Sep 2024
- Incident date
- Jun 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemSep 2024 · ODI 11613483Details +Close −
Electrical issue with drivers side front blinker works when headlights are off but when headlights are turned on front blinker does not work. I’ve seen numerous complaints about the same issue with this vehicle amongst other electrical issues
- Reported
- Sep 2024
- Incident date
- Feb 2023
- Mileage
- Not provided
- Outcome flags
- None reported
SuspensionMay 2024 · ODI 11588960Details +Close −
The contact owns a 2012 Jeep Liberty. The contact stated while driving 40 MPH, there was a loud banging sound coming from the suspension on the driver’s side rear of the vehicle. The contact became aware that the rear end of the vehicle was loose and was falling apart onto the roadway. The contact pulled to the side of the road. There was no warning light illuminated. The vehicle was towed to the residence. The dealer was not contacted, and the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.
- Reported
- May 2024
- Incident date
- May 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemJan 2024 · ODI 11563731Details +Close −
The contact owns a 2012 Jeep Liberty. The contact received notification of NHTSA Campaign Numbers: 17V640000 (Seats, Air Bags) and 13V282000 (Electrical System, Air Bags) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact attempted to schedule an appointment with a local dealer for the recall repairs however, the contact stated that the dealer was not cooperating. The contact had not experienced a failure. Parts distribution disconnect.
- Reported
- Jan 2024
- Incident date
- Jul 2013
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsOct 2023 · ODI 11552611Details +Close −
While my vehicle was sitting in our driveway, the AHR for the drivers seat activated. while at the time I had not received a notice " that im aware of" this could have been a very bad ending for this hitting my head while driving. although the recall showing is for the AHR not working, this one did it all by it self. NOT safe.
- Reported
- Oct 2023
- Incident date
- May 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainOct 2023 · ODI 11552038 · 1 injuriesDetails +Close −
MY JEEP HAS BEEN BACK TO DEALER FOR OVER 23 SERVICES FROM RECALLS, DEFECTIVE PARTS, ALTERED PARTS, ENGINE, TRANSMISSION, REAR END, BRAKING AND MANY MORE ISSUES TO INCLUDE SHARP ITEMS PUSHES THRU SEATS HARMING PEOPLE
- Reported
- Oct 2023
- Incident date
- Oct 2023
- Mileage
- Not provided
- Outcome flags
- 1 injuries
Electrical SystemAug 2023 · ODI 11538879Details +Close −
air conditioner, horn and various dash lights not working properly or at all
- Reported
- Aug 2023
- Incident date
- May 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemJul 2023 · ODI 11534640Details +Close −
The entire dashboard set of alarm lights go ON as soon as the vehicle starts. The speedometer stops working, the hand break light is on so it appears as it actually activates it and it slows the vehicle impacting drivability, the radiator fan is constantly working, the 4WD mode is activated by default also impacting drivability, impossible to see if the car is overheating, and it could very well be that the airbags would not work if needed. This all adds to a very unsafe drive.
- Reported
- Jul 2023
- Incident date
- Jul 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemJun 2023 · ODI 11528758 · fireDetails +Close −
I was driving on the roadway when suddenly the front driver side power switch (which controls the automatic windows, doors and mirrors), caught fire and started smoking. Unsure of what to do, I pulled over and tried to investigate. When the smoke subsided I drove to an oil change store, which had serviced my vehicle in the past, and asked for assistance from a technician on duty. While investigating, the power switch started smoldering again. The tech had no other option but to disconnect the power switch, by cutting the wires, to prevent future fire damage - as the wires and power switch had melted together. I contacted Jeep to share my concern but they declined assistance. I performed a Google search and found instances of two incidences similar to my experience. NOTE: I have a brief video but couldn’t upload it - photo option was the only option provided.
- Reported
- Jun 2023
- Incident date
- May 2023
- Mileage
- Not provided
- Outcome flags
- Fire
Power TrainMay 2023 · ODI 11521618Details +Close −
Transmission burnt out after only 128,000 miles. Got code 0869 and took to two auto shop and both saw d transmission needed replaced.
- Reported
- May 2023
- Incident date
- May 2023
- Mileage
- Not provided
- Outcome flags
- None reported
VisibilityMar 2023 · ODI 11514814Details +Close −
The contact owns a 2012 Jeep Liberty. The contact stated while driving approximately 40 MPH, during a rain shower, the sunroof opened inadvertently allowing water to enter the passenger cabin. The contact attempted to close the sunroof; however, he could hear that the motor was making a whirring sound, but the sunroof failed to close. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the sunroof was not on track and that the parts to perform the repair were unavailable. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 140,000.
- Reported
- Mar 2023
- Incident date
- Mar 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsDec 2022 · ODI 11498664Details +Close −
Horn stopped working. Tested actual horn another way and it operates properly but when driving it does not work Someone mentioned it could be the clock spring. Is this covered under warranty or other reports of this malfunctioning for a recall?
- Reported
- Dec 2022
- Incident date
- Dec 2022
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringNov 2022 · ODI 11492909Details +Close −
The contact owns a 2012 Jeep Liberty. The contact stated while driving approximately 40 MPH, the vehicle lurched to the right out of the lane. The contact stated that the vehicle lost power steering functionality and excessive force was needed to steer the vehicle back into the lane. The contact stated no warning light was illuminated. The contact stated the failure had become constant and had stopped driving the vehicle. The contact towed the vehicle to a local dealer, where it was diagnosed and determined that the rack and pinon, power steering kit, and brakes needed to be replaced. The vehicle had been repaired. The contact stated that the failure reoccurred after retrieving the vehicle from the dealer. The manufacturer had been informed of the failure. The failure mileage was approximately 109,000.
- Reported
- Nov 2022
- Incident date
- Sep 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Seat BeltsJul 2022 · ODI 11474030Details +Close −
Transmission failure due to not being replaced when scheduled for maintenance
- Reported
- Jul 2022
- Incident date
- Jul 2022
- Mileage
- Not provided
- Outcome flags
- None reported
TiresMar 2022 · ODI 11455177Details +Close −
The contact owns a 2012 Jeep Liberty. The contact stated while driving 25 MPH and merging onto the interstate, the accelerator pedal was depressed however, the vehicle failed to respond. The RPM revved up but the vehicle did not respond. There was no warning light illuminated. Additionally, the contact stated that the passenger’s side front tire was wobbling. The vehicle was driven to an independent mechanic to be diagnosed. The contact was informed that three tires needed to be replaced due to tread belt damage and that the heater core and transmission were defective and needed to be replaced. The vehicle was taken to the dealer where the vehicle was purchased to be repaired. The thermostat was replaced, the brake lines were bled however, the tires were not replaced. The contact stated that she was not provided a copy of the repair order. The contact stated that the vehicle was unsafe to drive. The vehicle manufacturer was notified of the failure. The tire manufacturer was not contacted. The approximate failure mileage was 134,000.
- Reported
- Mar 2022
- Incident date
- Jan 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainFeb 2022 · ODI 11451004Details +Close −
.The contact owns a 2012 Jeep Liberty. The contact stated that while driving at 70 MPH, the vehicle delayed getting up to speed while making abnormally loud sounds. The contact stated that the accelerator pedal was depressed however, the vehicle failed to respond and stalled while making a turn. The check engine warning light and other unknown warning lights were illuminated. The contact veered to the side of the road but could not restart the vehicle after several attempts. The vehicle was towed to the contact's residence. Then, the vehicle was towed to an independent transmission specialist, where it was diagnosed that the transmission torque converter needed to be replaced. The vehicle was repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 120,000.
- Reported
- Feb 2022
- Incident date
- Mar 2021
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainFeb 2022 · ODI 11450106Details +Close −
My heater takes 45-60 mins to heat up my car, and it doesn’t blow full force when it’s on the highest setting. On cold days I literally have to start my car up 45 before I need to leave just to have a slight warmth inside. Once I’m moving, it barely blows any heat through the vents. The highest setting feels like it’s on the lowest setting.
- Reported
- Feb 2022
- Incident date
- Feb 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemNov 2021 · ODI 11439928Details +Close −
The contact owns a 2012 Jeep Liberty. The contact stated that the indicator lights would activate without warning and other lights would stop working. The vehicle was taken to the local mechanic where it was diagnosed with needing the TIPM module replaced. The manufacturer was informed of the failure. The contact was awaiting a response. The failure mileage was 103,994.
- Reported
- Nov 2021
- Incident date
- Nov 2021
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsOct 2021 · ODI 11435884 · crash · 1 injuriesDetails +Close −
We were involved in an accident on the NY State Thruway 87. The airbags did not deploy and the seatbelts did not engage. If the airbags had deployed my husband would not have been injured as seriously as he was.
- Reported
- Oct 2021
- Incident date
- Nov 2018
- Mileage
- Not provided
- Outcome flags
- Crash 1 injuries
Fuel/Propulsion SystemJun 2021 · ODI 11422426Details +Close −
Fuel was spilling out underneath vehicle every time I filled up. The issue was that the plastic housing where the fuel filler tube connects to the gas tank hardened and deteriorated to a point where it begins to leak. That plastic appears not to be ethanol resistant. Indications a leak will or is occurring: P0456 code or fuel dripping down under vehicle or smell of fuel.
- Reported
- Jun 2021
- Incident date
- Jan 2021
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel/Propulsion SystemMay 2021 · ODI 11417633Details +Close −
Gasoline is leaking out when filling up. This is a know issue with previous year models. The problem is so serious that Jeep is have a problem manufacturing the part to fix it. There should be a recall.
- Reported
- May 2021
- Incident date
- May 2021
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsMar 2021 · ODI 11399832Details +Close −
MY AIRBAG LIGHT IS ON IN MY DASHBOARD AND DOESNT GO AWAY. I ALSO GOT MY VEHICLE SERVICED BECAUSE MY CHECK ENGINE LIGHT WAS ON AND ONE CODE THAT CAME BACK WAS BECAUSE OF MY HEADREST .
- Reported
- Mar 2021
- Incident date
- Dec 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemFeb 2021 · ODI 11396154 · 1 injuriesDetails +Close −
MY ENGINE AND THE ENTIRE ELECTRICAL STOP WHILE DRIVING, EVERY SYSTEM STOPPED WHILE DRIVING IN THE MIDDLE OF THE ROAD. THIS VEHICLE HAS HAD MANY ISSUES FROM DEFECTIVE DRIVERS SEATS, OIL LEAKS, WINDOWS NOT WORKING, SEAT BELT MALFUNCTIONS, RECALLS, HEAD REST ISSUES, LEAKS FROM WHO KNOW WHERE THE DEALER HAD IT TIME AND TIME AGAIN MISDIAGNOSED IT SEVERAL TIMES, IT WAS IN THE JEEP DEALER AND DID NOT EVEN MAKE IT OUT OF THE PARKING LOT WENT IT STOPPED AGAIN. ALL WARNING LIGHTS WENT ON WARING FOR SEVERAL PROBLEMS IT IS NOW STUCK IN MY HOME. THIS JEEP IS AS FCA KNOWS A LEMON THESE PROBLEMS GO BACK YEARS EVEN WHEN I BOUGHT IT , IT HAS NEVER EVER WORKED OR OPERATED PROPERLY OR SAFELY. NEEDS TO BE ALL RECALLED AND REFUND ALL MY MONIES
- Reported
- Feb 2021
- Incident date
- Feb 2021
- Mileage
- Not provided
- Outcome flags
- 1 injuries
Electrical SystemFeb 2021 · ODI 11395964Details +Close −
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED WHILE OPENING DRIVER'S SIDE DOOR, THE HORN ACTIVATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING THE TIPM TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.
- Reported
- Feb 2021
- Incident date
- Feb 2021
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemJan 2021 · ODI 11387181 · fireDetails +Close −
JEEP DIED WHILE DRIVING ON THE DASH IT SAID NO FUSE THEN MY BATTERY DIED ALSO MY ALTERNATOR I STILL HAVEN'T BEEN ABLE TO FIX IT BECAUSE I DON'T KNOW WHERE TO LOOK WE TOOK IT TO A MECHANIC AND HE REPLACED THE ALTERNATOR 5 TIMES AND STILL HAS ISSUES
- Reported
- Jan 2021
- Incident date
- Jan 2021
- Mileage
- Not provided
- Outcome flags
- Fire
Power TrainDec 2020 · ODI 11377617 · crash · 3 injuriesDetails +Close −
I WAS HIT ON MY PASSENGER FRONT, WHILE ATTEMPTING TO CROSS INTO A PARKING LOT, SO HARD UNTIL MY TIRE ROD BENT AT A 90* ANGLE. MY PASSENGER AIRBAG DIDN'T DEPLOY. NONE OF MY AIRBAGS DEPLOYED. THERE WAS NO BLIND SPOT WARNING. EVEN AFTER THE IMPACT, THERE WAS NO ALARM OR NOTIFICATION OF THE DAMAGE, AS THE FIREMEN WERE ATTEMPTING TO DRIVE MY CAR OUT OF THE ROAD.
- Reported
- Dec 2020
- Incident date
- Nov 2020
- Mileage
- Not provided
- Outcome flags
- Crash 3 injuries
Electrical SystemSep 2020 · ODI 11361423Details +Close −
WE HAD ISSUES WITH CAR NOT STARTING ALL WINTER, BUT COULD BE JUMPED. WE BOUGHT A NEW BATTERY & IT WORKED WELL FOR A WHILE. THEN WIPERS STARTED TURNING ON RANDOMLY & OVER HEAD LIGHTS WOULD TURN ON. THEN THE CAR WOULDN'T START AGAIN, TURN THE KEY OVER & IT STARTED. THEN IT DIED AGAIN & EVERY THING WORKED BIT IT WOULDN'T STARTED, SO WE JUMPED IT. I BARELY GOT HOME BECAUSE IT WOULD BARELY DRIVE. IT HAS BEEN PARKED IN THE DRIVEWAY SINCE WITH A RED LIGHT ON CONTROL PANEL ON. FUSE BOX LOOKS FINE. IT ONLY CLICKS WHEN THE KEY IS TURNED & THE DASH GOES CRAZY.
- Reported
- Sep 2020
- Incident date
- Sep 2020
- Mileage
- Not provided
- Outcome flags
- None reported
EngineSep 2020 · ODI 11355158Details +Close −
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 65 MPH, SHE HEARD A LOUD ABNORMAL NOISE. MULTIPLE WARNING LIGHTS WERE ILLUMINATED. THE DRIVER PARKED SAFETY ON THE SIDE OF THE ROADWAY. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE WATER PUMP, DRIVE BELT TENSIONER AND MULTIPLE UNKNOWN NUTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE VEHICLE REMAINED INOPERABLE. THE CONTACT CALLED THE LOCAL DEALER NEMER CHRYSLER JEEP DODGE RAM LOCATED AT 728 QUAKER RD, QUEENSBURY, NY 12804, (518) 932-0616 AND MADE THE DEALER AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 38,625.
- Reported
- Sep 2020
- Incident date
- Jul 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemSep 2020 · ODI 11353847Details +Close −
TRAVELING LAST NIGHT AND THE LIGHTS WENT UP, DOWN THEN OUT FOR ALMOST 20 SECONDS AND DOING 40 MPH IS SCARY. THE LIGHTS FINALLY CAME ON BUT THEN THEY DIM UP AND DOWN. BEFORE THIS LAST WEEK THE CRUISE CONTROL WOULD NOT DISENGAGE. I NEVER KNOW WHAT'S GOING TO HAPPEN WHEN I DRIVE THIS VEHICLE AND THE WORST THING IS TAKING IT OUT AT NIGHT AND HAVING THE LIGHTS GO OUT. THIS WEEK WAS THE FORTH TIME THAT HAS HAPPENED THANK GOD IT HAPPENED ON A LIGHTED ROAD BUT I STILL HAD NO BRAKE LIGHTS. ALL TIMES THIS HAS HAPPENED I'VE BEEN ON INTERSTATE HIGHWAYS AND TRAVELING AT NIGHT
- Reported
- Sep 2020
- Incident date
- Sep 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainAug 2020 · ODI 11343829Details +Close −
I EXPERIENCED RAPID UNINTENDED ACCELERATION WHEN STARTING UP SLOWLY FROM A COMPLETE STOP, RESULTIMG IN THE VEHICLE LEAPING A CURB AND STRIKING A STOP SIGN, SCRAPING THE SIDE OF THE VEHICLE.
- Reported
- Aug 2020
- Incident date
- Aug 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemAug 2020 · ODI 11343791Details +Close −
AS AS I WAS DRIVING DOING AROUND 50 MY SKYSLIDER ROOD OPENED UP JUST LIKE THAT AND I HAVE MANY LEAKS COMING IN CAUSIN MY ELECTRICAL COMPONENTS TO MALFUNCTION AT TIMES AND I ALSO HAVE MY SENSOR THAT STAYS ON STATING LOW AIR PARE TIRE WAITED 6 MONTHS FOR A PART FROM THE DEALER AND NOW I'M SCARED TO EVEN OPEN IT UP AND STILL HAVE THE LOTS OF LEAKS ON ANY RAINY DAY THIS IS RIDICULOUS BEC THAT WAS THE SELLING POINT AS TO WHY I GOT THIS VEHICLE AND NOW I'M TO SCARED TO USE IT BEC I'VE HEARD FROM OTHERS THAT IT COMES LOSE AND FLIES OFF CAUSING ACCIDENTS PLS PLS SOMEONE DO SOMETHING BOUT THIS BEC IT'S NOT RIGHT AND THERE IS NO HELP FOR JEEP THANKS
- Reported
- Aug 2020
- Incident date
- Nov 2019
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemJul 2020 · ODI 11339776Details +Close −
WHEN THE VEHICLE IS ON AND IN MOTION THE TIRE PRESSURE COMES ON AND BLINKS AND STAYS SOLID WHENEVER A CAR CHARGER IS IN THE CHARGING PORT. THE SENSOR LET'S THE DRIVER THINK IT NEEDS AIR IN THE TIRES WHEN IT DOESN'T.
- Reported
- Jul 2020
- Incident date
- Jul 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemJul 2020 · ODI 11337365Details +Close −
THE VEHICLES DOORS LOCK AND UNLOCK WHILE THE CAR IS IN MOTION. THE LIGHTS HAVE GONE OUT WHILE MOVING DOWN THE ROAD. THE WIPERS WILL INTERMITTENTLY GO ON AND OFF . THE LIGHTS ON THE DASH AND RADIO WILL DIM WHILE DRIVING. THE CAR SHIFTS MULTIPLE TIMES WHILE MOVING.
- Reported
- Jul 2020
- Incident date
- Jun 2020
- Mileage
- Not provided
- Outcome flags
- None reported
StructureJun 2020 · ODI 11329558Details +Close −
SKY SLIDER ROOF BROKEN, WILL NOT OPEN NOR CLOSE. I HAVE TO PUT A TARP OVER MY JEEP TO KEEP THE RAIN OUT. CANNOT BE REPAIRED DUE TO NO PARTS AVAILABLE. THE POSSIBILITY FOR THIS ROOF TO FLY OFF WHILE DRIVING AT HIGH SPEEDS IS REAL. CHRYSLER/JEEP NEEDS TO REMEDY THIS PROBLEM. *TR
- Reported
- Jun 2020
- Incident date
- May 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherJun 2020 · ODI 11328376Details +Close −
MY SKY SLIDER WHILE CLOSED, STARTED OPENING ON IT'S OWN GOING DOWN THE ROAD. AFTER STOPPING TO INSPECT, THE SKY SLIDER WILL NOT SEAL/CLOSE ALL THE WAY. AFTER TAKING IT TO A JEEP DEALERSHIP, THEY SAID THE SKY SLIDER NEEDS REPLACED BUT MOPAR DOES NOT PRODUCE THE PARTS ANY LONGER. NOW WHENEVER I NEED TO LEAVE, I HAVE TO BE SURE THE SKY SLIDER IS ALL THE WAY DOWN BEFORE DRIVING. EVEN THEN IT LIFTS AND OPENS ON ITS OWN. I CONTACTED JEEP AND THEY DO NOT HAVE A RECALL OR ANY AFFORDABLE SOLUTION TO THIS KNOWN DEFECT. *TR
- Reported
- Jun 2020
- Incident date
- May 2020
- Mileage
- Not provided
- Outcome flags
- None reported
StructureJun 2020 · ODI 11328378Details +Close −
THE SKY SLIDER ON MY JEEP IS BROKEN CAUSE LEAKING WHEN IT RAINS. CALLED MULTIPLE DEALERSHIPS AND COMPANIES THAT SAY THEY DON'T HAVE ANY REPLACEMENT PARTS OR PIECES TO FIX THE ISSUE. THERE IS A SOCIAL MEDIA GROUP THAT SHOWS MANY OTHER JEEP LIBERTY'S THAT HAVE THE SAME ISSUE AND DUE TO THE TOP BEING BROKEN, TOPS HAVE FLOWN OFF WHILE ON HIGHWAY CAUSING DAMAGE TO VEHICLE-MAJOR SAFETY HAZARD. I'M GOING TO CONTINUE TO CALL AROUND AND SEE IF I CAN FIND A RESOLUTION BUT I'M PRAYING MY TOP STAYS ON UNTIL THEN. IN THE PHOTOS, YOU CAN SEE WHERE I HAD TO CLAMP THE TOP SHIFT WHICH HAS SLOWED THE LEAKING FOR NOW. *TR
- Reported
- Jun 2020
- Incident date
- Jun 2020
- Mileage
- Not provided
- Outcome flags
- None reported
StructureJun 2020 · ODI 11328214Details +Close −
HEAT SHIELD/BLANKET BETWEEN EXHAUST AND BODY .ALMOST STARTED ON FIRE. I SMELT SOMETHING BURNING LIKE PAPER/PLASTIC. I CRAWLED UNDER JEEP TO SEE WHAT IT WAS. I SAW SMOKE AND RED EMBERS IN THAT PADDING. *TR
- Reported
- Jun 2020
- Incident date
- Jun 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemJun 2020 · ODI 11327073Details +Close −
WHEN DRIVING THROUGH TOWN THE DASH LIGHTS UP COMPLETELY WITH ALL THE WARNINGS COMING ON AND THE WIPERS TURN ON AND WON'T TURN OFF. THE WARNINGS INCLUDE THE BRAKES AND AIRBAGS. THIS HAS HAPPENED 3 TIMES IN A FEW DAYS. WE HAD IT DIAGNOSED AND THEY SAID IT'S THE TIPM MODULE. THIS JEEP DOESN'T EVEN HAVE 100K MILES YET AND THERE ARE TONS OF REPORTS OF THIS ISSUE ONLINE. *TR
- Reported
- Jun 2020
- Incident date
- Jun 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesMar 2020 · ODI 11318277 · fireDetails +Close −
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED AFTER PURCHASING AND DRIVING FROM THE DEALER BI AUTO SALES (1431 CHURCH ST, BOHEMIA, NY 11716) AN ABNORMAL NOISE WAS HEARD, THE BRAKES FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE BRAKES WERE REPLACED. THE CONTACT STATED THAT THE FAILURE REOCCURRED AS THE VEHICLE WAS TOWED BACK TO THE DEALER. THE CONTACT STATED THAT THE FAILURE HAS OCCURRED AT LEAST FIVE TIMES. THE CONTACT STATE THAT FAILURE WAS DO TO THE BRAKE CALIPERS NOT WORKING CORRECTLY. THE CONTACT STATED THAT WHILE DRIVING SHE WAS ALERTED BY ANOTHER DRIVER THAT THE DRIVER'S SIDE FRONT TIRE WAS ON FIRE. THE CONTACT HAD TO EXTINGUISH THE FLAMES AND HAD THE VEHICLE TOWED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE DIAGNOSIS WAS THE BRAKE CALIPERS HAD FAILED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE FAILS TO START. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.
- Reported
- Mar 2020
- Incident date
- Mar 2020
- Mileage
- Not provided
- Outcome flags
- Fire
SuspensionMar 2020 · ODI 11316214 · crashDetails +Close −
HAD A ACCIDENT AND AIRBAG LIGHT WOULD NOT COME OFF ALSO THE ELECTRIC SYSTEM WOULD NOT COME ON HORN WOULD NOT WORK AND OTHER THINGS. ROTOR HAD TO TO BE REPLACE, OFF THE SUSPENTION ? LIGHT ON. WAS HIT ON DRIVERS SIDE, HIT AND RUN MY INSURANCE WAS USED. HAD TO SEND TO DEALER TWO TIMES AND GET TOWED 2 TIMES. HAD
- Reported
- Mar 2020
- Incident date
- Dec 2019
- Mileage
- Not provided
- Outcome flags
- Crash
Power TrainMar 2020 · ODI 11315910Details +Close −
ON 3 /2/2019 WENT TO BACK OUT OF MY DRIVEWAY PUT IN REVERSE DIDN'T MOVE I ASSUMED IT WAS THE LINKAGE. SO I HAD TOWED TO TRANSMISSION SHOP NEAR MY HOUSE. GOT A CALL TODAY SAYING THE LINKAGE CABEL WAS ROUTED THE WRONG WAY IN SUCH AWAY THAT HE CANT EXPLAIN WHY THAT WOULD BE. I'VE NEVER HAD MAJOR WORK DONE TO BESIDE YOUR NORMAL OIL CHANGES.
- Reported
- Mar 2020
- Incident date
- Mar 2020
- Mileage
- Not provided
- Outcome flags
- None reported
EngineFeb 2020 · ODI 11309850Details +Close −
TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED WHILE HER DAUGHTER WAS DRIVING ABOUT 30 MPH THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
- Reported
- Feb 2020
- Incident date
- Feb 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemFeb 2020 · ODI 11308741Details +Close −
MY WINDOW ON THE DRIVERS SIDE STARTED TO ACT UP AND THE NEXT DAY ALL CONTROLS TO EVERY WINDOW QUIT WORKING AND NOW ITS VERY COLD OUT SIDE. PLUS THE HEAT FOR THE FLOOR QUIT WORKING ALSO.
- Reported
- Feb 2020
- Incident date
- Feb 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemFeb 2020 · ODI 11306598Details +Close −
THE EVAP CONTAINER ISNT THE RIGHT PART AND OBVIOUSLY WAS ACTUALLY FOR A JEEP WRANGLER AND HAS AN EXTRA INLET. AFTER NUMEROUS ATTEMPTS TO CONTACT JEEP FOR THE LAST 4 MONTHS AND STILL NOTHING THIS VEHICLE WILL STALL WHILE DRIVING AND IT DRIVES ALOT OF INTERSTATE TRAVEL WHICH IS A HUGE SAFETY RISK AND STILL HAVE GOTTEN NOWHERE ALL I WANT IS FOR JEEP TO MAKE THIS RIGHT AND FIX THE MANUFACTURER MESS UP.
- Reported
- Feb 2020
- Incident date
- Sep 2019
- Mileage
- Not provided
- Outcome flags
- None reported
This page shows the latest 50 reports to keep it usable. The count above includes every complaint NHTSA has returned for this model year.
Recalls(2)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
SeatsOct 2017 · 17V640000Details +Close −
Chrysler (FCA US LLC) is recalling certain 2012 Jeep Liberty and 2012-2013 Chrysler 200 and Dodge Avenger vehicles. A component within the occupant restraint controller (ORC) may fail and prevent the active headrests from deploying in the event of a rear-end crash.
Risk: If the active headrests do not deploy in certain rear-end crashes, the front seat occupants have an increased risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the ORC as necessary, free of charge. The recall began on December 4, 2017. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is T56.
Open full NHTSA recall record →Electrical SystemFeb 2013 · 13V282000Details +Close −
Chrysler is recalling certain model year 2011-2013 Sebring and 200 vehicles manufactured June 28, 2011, through December 13, 2012; model year 2011-2013 Dodge Avenger vehicles manufactured June 25, 2011, through January 14, 2013; model year 2011-2012 Dodge Nitro vehicles manufactured June 17, 2011, through December 15, 2011; and model year 2011-2012 Jeep Liberty vehicles manufactured June 17, 2011, through August 15, 2012. Electrical over-stress of a resistor in the occupant restraint control module may lead to the non-deployment of the active head restraints during a rear impact collision.
Risk: In the event of a crash necessitating the deployment of the active head restraints , their non-deployment could increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will flash the Totally Integrated Power Module (TIPM) or replace the occupant restraint control module, as needed, free of charge. The recall began on November 19, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N38.
Open full NHTSA recall record →A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
6 NHTSA investigations on record
Investigations are agency reviews, not findings that a vehicle is defective.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of vehicle control as a result of being surprised and distracted by being struck in the head by the inadvertent AHR deployment. On September 24, 2019, ODI sent an Information Request (IR) letter to Fiat Chrysler Automobiles (FCA).ODI requested certain detailed information from FCA related to the following subject vehicles: MY 2010-2014 Dodge Avenger 200, MY 2010-2014 Dodge Calber, MY 2010-2014 Chrysler Sebring, MY 2013-2015 Ram Tradesman, MY 2012 Ram Van, MY 2010-2019 Dodge Grand Caravan, MY 2010-2016 Chrysler Town and Country, MY 2010-2017 Jeep Compass, MY 2011-2020 Dodge Durango, MY 2011-2020 Jeep Grand Cherokee, MY 2010-2019 Dodge Journey, MY 2010-2012 Jeep Liberty, MY 2010-2011 Jeep Nitro, and MY 2010-2011 Jeep Patriot vehicles.On December 2, 2019, ODI received a response from FCA that included vehicle production data, consumer complaints, field reports, warranty claims, manufacturer actions, production changes, and other data related to the alleged defect from the start of production (2010) through September 24, 2019.On January 27, 2020, ODI received an update to the December 2, 2019, IR response from FCA.On September 22, 2020, ODI requested additional subject vehicle AHR information from FCA.ODI received FCA's response on October 21, 2020.ODI subsequently received an update to FCA's October 21, 2020, response on February 16, 2021.During the investigation, ODI requested updates to certain IR questions on two occasions.FCA provided updates to question #2 on March 5, 2021, and questions #2 and #5 on May 26, 2023. FCA’s IR response data identified approximately 7.5 million subject vehicles (with approximately 15 million AHR assemblies).Due to the large number of vehicles and failure reports, ODI focused its analysis on the FCA vehicle model with the highest failure rate to represent the worst-case scenario.For this purpose, ODI focused on MY 2012-2015 Jeep Grand Cherokee vehicles for its analysis.This population includes 710,890 vehicles that FCA manufactured between August 19, 2011, and August 8, 2015.ODI identified 2,839 alleged AHR failures within this limited population.ODI identified 263 alleged injuries that were caused by AHR failures in MY 2012-2015 Grand Cherokees vehicles.Of these alleged injuries, ODI categorized them as eighty-two (82) soft tissue (neck/whiplash, bruise) injuries, four (4) concussions, fifty-nine (59) headaches, and one hundred eighteen (118) without a specific injury description.Although complainants have alleged injuries, ODI has been unable to obtain evidence to substantiate or validate any injuries where medical treatment was required.Consumer outreach was conducted by ODI, where sixty-three (63) FCA complainants with alleged injuries were contacted.Twelve of the sixty-three FCA consumers responded and were interviewed by ODI.ODI requested medical records, however, only one response was provided. Attorneys representing the responding complainant provided a synopsis that indicated they had experienced prior neck-related injuries dating to the mid-1990s.ODI also contacted one hundred (100) consumers who submitted Vehicle Owner Questionnaires (VOQ) in an attempt to validate alleged injuries. Despite the efforts of ODI, the office has been unsuccessful at obtaining substantive documentation/evidence supporting complaints that allege serious injuries (where pre-existing medical conditions did not already exist). In addition to the low severity of alleged injuries caused by AHR deployments, there have been eleven alleged crashes and two alleged lane departures within the entire subject vehicle population that has been in the field up to sixteen years (with over 8,500 AHR inadvertent deployments).ODI was not able to validate that the alleged crashes were the result of inadvertent head rest deployments, and the crashes were minor in nature. ODI has conducted a thorough investigation of the alleged safety defect and with up to sixteen years of exposure for some vehicles and over 8,500 inadvertent AHR deployments, no serious crashes or injuries could be validated in the sub-population of focus.The lack of serious injuries validated by ODI with such large period of field exposure is consistent with thework done by NHTSA’s Human Injury Research Division and the Biodynamic Research Corporation, which support that an inadvertent AHR deployment is not likely to cause serious injury.In addition to the low risk of injury, FCA released an extended warranty program that covers inadvertent AHR deployment for ten years / unlimited mileage from the vehicle's in-service date. PE19014 is closed with the FCA extended warranty program.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the Agency reserves the right to take additional action if warranted by new circumstances. To review a complete closing summary, please the attached closing report. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
The Office of Defects Investigation opened this Preliminary Evaluation to investigate VOQ complaints alleging a failure of the Occupant Restraint Controller (ORC) module in model year (MY) 2012 Jeep Liberty.The purpose of the investigation was to understand Vehicle Owner Questionnaire (VOQ) complaints stating that the air bag warning light remained illuminated while the vehicle was in operation.In many cases the warning light issue was reportedly corrected by a replacement of the ORC module. In 2013 FCA issued NHTSA safety recall 13V282 to address ORC module failures caused by an electrical over stress (EOS) condition that damaged an internal resistor.The failure lead to non-deployment of the active head restraints in rear impact crashes of sufficient severity to require deployment.This condition would also result in illumination of the air bag warning light and set a B2208 diagnostic trouble code (DTC).Recall 13V282 involved two different remedies based on the model year and model of the recalled vehicle.Some models were repaired by replacing the ORC with an updated unit.However the subject vehicles of this investigation, which made up the largest population in the recall, received a software update to the Totally Integrated Power Module (TIPM), another electronic device that is involved in powering of the ORC. After the investigation was opened, FCA began collecting failed subject vehicle ORC modules so they could be analyzed for failure causation.From June 2017 to August 2017 FCA obtained 13 ORC modules and analyzed 10 of them.FCA determined 9 contained evidence of the resistor over stress condition.Of that group, 7 had experienced resistor failures prior to the TIPM being re-flashed under the recall action.In these cases, replacement of the ORC module would have been the only effective repair to extinguish the air bag warning lamp.This observation correlates well with VOQ complaints ODI received from consumers who experienced an airbag warning light illuminated when they presented their vehicle in for the original 13V282 repair.Many of these consumers were told the TIPM re-flash did not fix the warning light issue, and that their ORC module needed to be replaced (at the consumer's expense). ODI notes that 8 of the 10 analyzed ORCs displaying the resistor EOS condition also had DTC B1BCF stored.This code is related to the detection of a possible internal fault with a rollover sensor.FCA conducted additional testing and concluded that the presence of the resistor failure caused the subsequent setting of the this DTC. On October 4, 2017 FCA decided to conduct a safety recall to replace the subject vehicle ORC modules with a redesigned device.FCA submitted the defect information report to the agency on October 10, 2017. See NHTSA 17V640 for further details.Accordingly the investigation is closed.The ODI reports cited above can be reviewed at NHTSA.gov under the following ID numbers: 10994134, 10994095, 10993838, 10993675, 10993482, 10991764, 10985011, 10984531, 10980350, 10970003, 10969021, 10957076, 10948802, 10945162, 10938664, 10928226, 10917300, 10904332, 10896571, 10893915, 10888324, 10887727, 10865180, 10862586, 10860359, 10853737, 10850921, 10850366, 10837723, 10837086, 10816784, 10816174, 10810454, 10787829, 10778572, 10766688, 10761468, 10761189, 10747749, 10746608, 10744774, 10736037, 10730658, 10717657, 10706097, 10684125, 10681813, 10652841, 10648367, 10641248, 10622487, 10619379, 10618765, 10617657, 10614874, 10608301, 10605955, 11041327, 11047850, 11030130, 11012891, 11024995, 11051267, 11012170
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
The driver's side power master window switch (PMWS) evaluted during this investigation controls the power windows for all four doors, the power mirrors and door locks.The PMWS is located on the driver's side door panel.Chrysler advised that the PMWS was used on multiple vehicle platforms including model year (MY) 2011 Dodge Nitro, MY 2011-2012 Jeep Liberty and MY 2011 Chrysler Town & Country and Dodge Caravan for a total of approximately 425,000 vehicles.At the opening of the investigation, ODI identified two reports of fire near the vicinity of the PMWS on MY 2012 Jeep Liberty Vehicles.During the course of the investigation, ODI determined that one of the complaint fires was not likely caused by a PMWS failure as available evidence indicated the fire started in the dashboard as opposed to the door panel area.Accordingly, the report was removed from the above counts.In response to ODI's October 30, 2013 information request (IR) letter, Chrysler advised that it was only aware of the same two fire reports as ODI and that it had concluded one of the reports did not involve a PMWS failure.ODI has not identified any new subject vehicle reports involving PMWS fires during the course of the investigation.In addition to the reports alleging fire, ODI evaluated other reports and data related to PMWS failures including consumer complaints, field reports, law suits, and warranty claims provided by Chrysler in its response.ODI interviewed owners of complaint vehicles when additional information was required.In addition to the subject Jeep Liberty, ODI reports for the additional Chrysler vehicles that use the same PMWS were also reviewed.ODI identified two additional ODI complaints (see ODI 10523317 and 10474901) involving Chrysler minivans that alleged door fires that were, or may have been related to a PMWS failure.In discussions with ODI, Chrysler stated that it conducted a search for consumer complaints alleging PMWS related door fires on the additional vehicles that use the same PMWS but did not identify any responsive reports.Based on ODI's assessment of available data, the overall failure rate for the PMWS, which was used in a large population of vehicles, appears to be low, and the failure rate for those that resulted in fires is even lower.Additionally the data does not indicate a trend, climatic, or regional effects indicative of an actionable defect issue.A safety-related defect trend has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, the investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor the issue and reserves the right to take future action if warranted by the circumstances.The ODI report cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10459029
Crash-test ratings
2012 Jeep Liberty SUV 2WD NHTSA source
- Overall
- Frontal
- Side
- Rollover
2012 Jeep Liberty SUV 4WD NHTSA source
- Overall
- Frontal
- Side
- Rollover
Fuel economy by trim
| Trim | Engine | Drivetrain | Transmission | City | Hwy | Combined |
|---|---|---|---|---|---|---|
| Liberty 2WD | 3.7L 6-cyl | Rear-Wheel Drive | Automatic 4-spd | 16 | 22 | 18 |
| Liberty 4WD | 3.7L 6-cyl | 4-Wheel Drive | Automatic 4-spd | 15 | 21 | 17 |
EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.
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2012 Jeep Liberty: frequently asked
What does the complaint record show for the 2012 Jeep Liberty?
Owners filed 384 NHTSA complaints about the 2012 Jeep Liberty. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.
What are the most common problems on the 2012 Jeep Liberty?
The most-reported problem areas are Air Bags (33% of complaints) and electrical system (29%).
How many recalls does the 2012 Jeep Liberty have?
2 recalls have been issued that affect the 2012 Jeep Liberty, covering components such as seats. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2012 Jeep Liberty get?
The EPA rates the 2012 Jeep Liberty between 17 and 18 mpg combined, depending on trim and drivetrain.