Model-year record
2011 Jeep Liberty
See the complaints, recalls, crash rating, and fuel economy in the public record. Then check the mileage and history of the car you found.
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Complaints filed
180
Reports to NHTSA, 2011
Safety recalls
3
NHTSA campaigns on record
NHTSA crash test
Not rated
Overall NCAP rating
Combined MPG
17.5
EPA estimate
Known issues
Electrical System issues lead owner complaints (22% of 180 reports), followed by fuel/propulsion system (16%).
+ 9 more component categories with fewer reports.
Share of all 180 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11078972, ODI 11490007, ODI 11465891, ODI 11395108, ODI 11341438.
Individual complaint reports(180)
Showing the 50 most recent reportsPower TrainFeb 2026 · ODI 11720288Details +Close −
Always had Transmissions / power train problems with it until now my mechanic and his Transmissions specialist said that I need a new transmission. They and all other mechanics and people who owned these jeeps or known people who owned these jeeps said they have major Transmissions / power train problems that eventually require new Transmissions on short timings compared to all other vehicles.
- Reported
- Feb 2026
- Incident date
- Feb 2026
- Mileage
- Not provided
- Outcome flags
- None reported
StructureDec 2025 · ODI 11707275Details +Close −
Upon inspection, significant underbody rust
- Reported
- Dec 2025
- Incident date
- Dec 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel/Propulsion SystemJul 2025 · ODI 11673507Details +Close −
Everytime I get gas the full tank spits gas back at you which gets everywhere drips down the vehicle on to the ground. Very dangerous.
- Reported
- Jul 2025
- Incident date
- Jul 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsSep 2024 · ODI 11614489Details +Close −
The airbag light came on and the computer indicated it's the clock spring. I know that this is a safety issue as I've had the same issue with a previous car in which it was recalled.
- Reported
- Sep 2024
- Incident date
- Sep 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsApr 2024 · ODI 11581681Details +Close −
The contact owns a 2011 Jeep Liberty. The contact stated that while driving at unknown speeds, the horn was pressed; however, the horn failed to function as intended. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 169,000.
- Reported
- Apr 2024
- Incident date
- Apr 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel/Propulsion SystemJul 2023 · ODI 11535067 · crashDetails +Close −
I currently own two of the same year vehicles. They BOTH have the same problem with the ECM. I have also spoken with multiple people who own Jeep vehicles @ the same year. We all seem to have; lifter, Rod knocks, oxygen sensors and ECM that have caused multiple other problems (and severe accidents) due to their malfunctioning. I have had both of my vehicles to licensed mechanics, who have advised me of the same problem. One of the 2011 Jeep Libertys have been owned by me since brand new, the other was bought used. PLEASE PLEASE help us out!!! I have spent so much money trying to repair these vehicles!!! THE ECM & OXYGEN SENSOR need to be recalled!!!
- Reported
- Jul 2023
- Incident date
- Jul 2018
- Mileage
- Not provided
- Outcome flags
- Crash
Power TrainJun 2023 · ODI 11526969Details +Close −
The contact owns a 2011 Jeep Liberty. The contact stated while starting the vehicle, the contact heard a clicking sounding and the vehicle lunged forward. The check engine warning light was illuminated. The vehicle was taken an independent mechanic and the contact was informed that the vehicle needed to be diagnosed by a dealer. The contact was referred to the dealer. The dealer was contacted but no assistance was provided. The manufacturer was not contacted. The failure mileage was 73,000.
- Reported
- Jun 2023
- Incident date
- May 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel SystemMar 2023 · ODI 11513910Details +Close −
The contact owns a 2011 Jeep Liberty. The contact stated while adding fuel to the vehicle, there was no indication that the fuel tank was full, and fuel splashed outside of the vehicle. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was approximately 104,000.
- Reported
- Mar 2023
- Incident date
- Mar 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemOct 2022 · ODI 11490007Details +Close −
Airbag light is on. Right front passenger door won’t lock or unlock automatically. Left front aux light inop. Not bulb related. Right front aux light goes off when right turn signal is activated.
- Reported
- Oct 2022
- Incident date
- Jan 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherSep 2022 · ODI 11483913Details +Close −
The transmission doesn’t work properly. It has trouble getting into second gear, at times it doesn’t change to third gear or higher. On one occasion it briefly got stuck in overdrive
- Reported
- Sep 2022
- Incident date
- Sep 2022
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringAug 2022 · ODI 11477474Details +Close −
AIRBAG LIGHT ON AIRBAG MAKING NOISE DOORS AND WINDOWS UNLOCK ON ITS OWN STEERING WHEEL
- Reported
- Aug 2022
- Incident date
- Jul 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMay 2022 · ODI 11465891Details +Close −
Faulty TIPM Several electronic issues including Electronic Throttle System. Vehicle doesn't respond due to faulty TIPM Sometimes starts very rough and stalls out
- Reported
- May 2022
- Incident date
- May 2022
- Mileage
- Not provided
- Outcome flags
- None reported
SeatsMar 2022 · ODI 11454918 · 1 injuriesDetails +Close −
The driver side active head restraint system headrest deployed while at a stop light. The was no collision. The driver was knocked forward by the headrest in the head/neck resulting in injury. No warning lights or issues alerted to a problem or malfunction. There is no recall on this make/model. Mileage 77,000
- Reported
- Mar 2022
- Incident date
- Mar 2022
- Mileage
- Not provided
- Outcome flags
- 1 injuries
Unknown Or OtherJun 2021 · ODI 11422530Details +Close −
My 2011 Jeep Liberty sport on 06-27-21, was sitting in a Super market parking lot while shopping. I returned from shopping and noticed my - Rear back door glass was completely blown out,exploded. Was it a break-in situation ? Or what caused this ? I called the police to make a report. The policeman said to contact insur. for replacement of blown out glass, and he filed his report. It is unknown my me,or policeman why this occurred. It, most definitely a Safety issue on 2011 Jeep Liberty Sport model
- Reported
- Jun 2021
- Incident date
- Jun 2021
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesFeb 2021 · ODI 11396236Details +Close −
PURCHASED VEHICLE USED IN JANUARY 2020. FIVE DAYS LATER, THE FIRST DTC ILLUMINATED, AND IT HAS BEEN AN ABSOLUTE NIGHTMARE EVER SINCE. SO FAR I HAVE REPLACED THE PURGE VALVE, WATER PUMP, SERPENTINE BELT, RADIATOR, ALTERNATOR, PCV VALVE, TENSIONER ASSEMBLY, FRONT BRAKES, LEFT EXHAUST MANIFOLD, DOOR SEALS, SWAY BAR BUSHINGS/LINKS - ALL WITHIN THE FIRST 10,000 MILES. BRAKE CALIPER PISTONS SEIZED AND LOCKED, CAUSING BRAKES TO SMOKE AND OVERHEAT, DISCOVERED EXHAUST LEAK ONLY AFTER DEVELOPING SYMPTOMS OF CARBON MONOXIDE POISONING. EVEN AFTER ALL OF THAT, THE VEHICLE STILL SOUNDS AWFUL AND HAS SERIOUS PERFORMANCE ISSUES. I FULLY EXPECT THAT THE ENGINE WILL BE TOAST ANY DAY, AND I STILL HAVE ALMOST THREE YEARS WORTH OF PAYMENTS LEFT ON IT.
- Reported
- Feb 2021
- Incident date
- Jan 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemFeb 2021 · ODI 11395108Details +Close −
MY AIRBAG LIGHT CAME ON A FEW WEEKS AGO AND HASN'T STOPPED GOING ON AND OFF IT MAKES THAT ANNOYING SOUND THE WHOLE TRIP EVERY TIME I DRIVE, THE HEAT WON'T CUT ON IT BLOWS COLD AIR I'VE HAD IT LOOKED AT AND REPAIRED ALLEGEDLY BUT IT STILL WON'T BLOW HOT AIR, THE CAR KEEPS STALLING AND IT HAS COMPLETELY SHUT OFF ON ME 3 TIMES WHILE I HAVE BEEN DRIVING ONCE ON A BUSY FREEWAY I WAS LUCKILY BY GRACE OF GOD ABLE TO TURN THE WHEEL OFF TO THE SIDE OF THE ROAD BEFORE IT LOCKED I HAVE A 2 YEAR OLD DAUGHTER AND I'M CURRENTLY PREGNANT THIS IS INSANE AND NOBODY CAN TELL ME WHAT'S WRONG WITH IT OR HOW TO FIX ANY OF THESE PROBLEMS I GOT A LOAN FOR THIS CAR SO NOW I'M STUCK WITH THIS DEATH TRAP, AND NOW I'M SEEING ALL THESE COMPLAINTS ABOUT THE SAME THING I'M BAFFLED BY THE NEGLECT AND LACK OF CONCERN OR CARE FOR CUSTOMERS AND THERE FAMILIES WHO RIDE IN THEIR VEHICLES SAFETY, I WOULD THINK IT WOULD BE A NO BRAINER TO RECALL THE WHOLE CAR IF YOU CAN'T FIX THE SAFETY CONCERNS OR DON'T HAVE A SOLUTION, I NEED A CAR TO DRIVE I'M WASTING SO MUCH MONEY ON RENTALS BECAUSE I HAVE NO OPTIONS WITH THIS JEEP I NEED A SOLUTION THIS IS CRAZY I RELY ON MY VEHICLE FOR WORK AS I DO UBER EATS AND GRUB HUB I NEED HELP!!
- Reported
- Feb 2021
- Incident date
- Feb 2021
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJan 2021 · ODI 11388253Details +Close −
MY VEHICLE WAS IN MOTION AND I WAS DRIVING ON A THREE LANE STREET WITH A SPEED LIMIT OF 45 MPH WHEN THE ABS BRAKE SYSTEM SUDDENLY SEIZED. THE BRAKES REMAINED ENGAGED AND THE ONLY WAY I COULD DRIVE MY CAR WAS TO PUT IT IN REVERSE, THEN NEUTRAL THEN DRIVE. MY ENTIRE DRIVE HOME I COULD HEAR THE BRAKES AND WHENEVER I HAD TO STOP AT A STOP SIGN THE BRAKES WOULD LOCK.
- Reported
- Jan 2021
- Incident date
- Jan 2021
- Mileage
- Not provided
- Outcome flags
- None reported
StructureSep 2020 · ODI 11352912Details +Close −
HI THE MAIN CONCERN AND PROBLEM WITH THIS CAR IS THE SKY SLIDER! MILLIONS OF PEOPLE ARE EXPERIENCING THIS ISSUE ALL AROUND. IT FAILED ME RIGHT AWAY! AFTER ON INCIDENT WHEN I WAS DRIVING ON HIGHWAY THE SKY SLIDER JUST CAME OFF!!! IT ALMOST CAUSED MULTIPLY ACCIDENTS! YOU CAN'T EVEN FIND THE PARTS SINCE JEEP STOP MAKING KNOWING THAT THE MESSED UP !
- Reported
- Sep 2020
- Incident date
- Sep 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemJul 2020 · ODI 11341438Details +Close −
THE TIPM IN MY JEEP IS MESSING UP AND CAUSING ENGINE STALLING, RADIO FAILURE, ETC. I HAVE A BLUE DRIVER THAT CONSTANTLY GIVES ME CODES RELATED TO THIS PART DEFECT. I'VE ALSO GOT AN AIRBAG LIGHT COMING ON ALL THE TIME AND YET MY VIN SHOWS NO RECALLS FOR THIS PART. IF I GET INTO AN ACCIDENT MY AIRBAG MIGHT POSSIBLE FAIL. MY ENGINE HAS ALMOST STALLED 3-4 TIMES SINCE I'VE OWNED IT EITHER FROM A STOP LIGHT ACCELERATING OR CROSSING AT AN INTERSECTION THIS IS VERY DANGEROUS.
- Reported
- Jul 2020
- Incident date
- Jul 2020
- Mileage
- Not provided
- Outcome flags
- None reported
StructureJun 2020 · ODI 11329330Details +Close −
JEEP SKY SLIDER FULL OPEN ROOF CANNOT CLOSE. THE VEHICLE WAS STATIONARY. THIS IS AN ELECTRIC ROOF WITH NO OPTION TO MANUALLY CLOSE. *TR
- Reported
- Jun 2020
- Incident date
- Jun 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherMay 2020 · ODI 11326523Details +Close −
I HAVE A JEEP LIBERTY 2011 W/ A SKY SLIDER ROOF- WHERE THE ENTIRE ROOF IS FABRIC AND SLIDES BACK. IT STOPPED WORKING & WOULDN'T SHUT ON TUESDAY AND THE ONLY PLACE THAT COULD PUT IT INTO A GARAGE AND LOOK AT IT BEFORE THE RAIN- WAS THE DEALERSHIP. I HEARD BACK FROM THEM TODAY- THEY NO LONGER MAKE THE PART THAT'S BROKEN. THEY WERE ABLE TO SHUT THE ROOF, BUT I CAN NEVER OPEN IT AGAIN B/C IT WON'T SHUT AND I'LL HAVE TO PAY THEM $243 AGAIN TO CLOSE IT. I'M READING ONLINE THAT THIS IS A COMMON PROBLEM ' AND EVEN WHEN THE ROOF IS SHUT IT- WIND CAN GET UNDER IT AND BLOW COMPLETELY OFF- POTENTIALLY CAUSING ACCIDENTS IF IT WERE TO RIP COMPLETELY OFF. I CAN'T BELIEVE THIS HASN'T BEEN RECALLED. I KNOW ITS COMMON FOR PLACES TO STOP MAKING PARTS AFTER 10 YEARS, BUT THERE SHOULD BE SOME RESOLUTION OFFERED TO SHUT YOUR ROOF WITH REASSURANCE IT WON'T RIP OFF AND HURT SOMEONE. I'M PRETTY MUCH SCARED TO DRIVE MY JEEP OVER 50 MPH NOW AND JEEP BASICALLY JUST THREW ME BACK OUT IN THE WORLD WITH NO WAY TO FIX IT BECAUSE THEY HAVE NO WAY TO FIX IT. THIS IS NO WAY FOR A COMPANY TO PERFORM . I WAS A LOYAL JEEP OWNER SINCE 1997! HERE ARE SOME PICS OF OTHER PEOPLES ROOFS FLYING OFF. *TR
- Reported
- May 2020
- Incident date
- May 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsApr 2020 · ODI 11320232Details +Close −
THE AIR BAG DASH LIGHT HAS RECENTLY COME ON, AFTER THE MECHANIC TRIED UNSUCCESSFULLY TO RESET IT THE SAME ERROR MESSAGE POPS UP. WHEN THE COMPUTER IS CONNECTED IT SHOWS THE ONLY AIRBAG AFFECTED IS THE ONE IN THE STEERING WHEEL. THIS VEHICLE HAS NEVER BEEN IN A CRASH, MUCH LESS ANYTHING TO CAUSE THE AIRBAG TO DEPLOY SO IT IS THE ORIGINAL. IT STAYS ON CONSISTENTLY ANYTIME THE KEY IS IN THE ON/STARTED POSITION
- Reported
- Apr 2020
- Incident date
- Dec 2019
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemFeb 2020 · ODI 11309317Details +Close −
THE DOORS DO LOCK THROUGH THE ELECTRICAL SYSTEM. YOU CAN MANUALLY LOCK AND UNLOCK THE VEHICLE BUT CAN NOT LOCK/UNLOCK THROUGH THE ELECTRICAL SYSTEM. CD PLAYER ALSO DOES NOT WORK. I BELIEVE THE ISSUE MAY BE STEMMING FROM THE FUSE BOX UNDER THE HOOD, I HAVE CHECKED ALL THE FUSES AND EVERYTHING SHOWS TO BE GOOD.
- Reported
- Feb 2020
- Incident date
- May 2018
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsFeb 2020 · ODI 11306932Details +Close −
PASSENGER AIRBAG LIGHT STAYS ON ON THE DASH
- Reported
- Feb 2020
- Incident date
- Feb 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel/Propulsion SystemDec 2019 · ODI 11291629Details +Close −
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. WHILE THE CONTACT WAS FUELING THE VEHICLE, THE FUEL TANK STOPPED MIDWAY INTO FILLING UP. AS A RESULT, THE FUEL SPILLED ONTO THE GROUND. THE FUEL NOZZLE SHUT OFF REPEATEDLY, WHICH THE CONTACT FELT WAS A SAFETY ISSUE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE DEALER WAS NOT NOTIFIED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000.
- Reported
- Dec 2019
- Incident date
- Mar 2019
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel/Propulsion SystemDec 2019 · ODI 11291338Details +Close −
DURING FILLING UP WITH GAS, WITH THE VEHICLE PARKED ON LEVEL GROUND WITH ENGINE OFF, THE FUELING NOZZLE WILL CLICK OFF WHEN THE TANK IS FULL. HOWEVER, APPROXIMATELY 1 SECOND AFTER THE NOZZLE CLICKS OFF, A SIGNIFICANT AMOUNT OF FUEL SURGES BACK OUT ONTO THE SIDE OF THE VEHICLE, THE OPERATOR, AND THE GROUND. ESTIMATE ABOUT 1-2 CUPS OF FUEL. THIS HAPPENS REGARDLESS OF WHETHER FUELING FAST OR SLOW. ! ASIDE FROM DAMAGING THE PAINT AND FINISH ON THE VEHICLE, FUEL SPLASHING ONTO THE OPERATOR CREATES A VERY HAZARDOUS SITUATION!
- Reported
- Dec 2019
- Incident date
- Dec 2019
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesNov 2019 · ODI 11278681Details +Close −
IF THE CAR IS STOPPED ON A HILL THE BRAKES WILL SEIZE UP. THE TRACTION CONTROL AND ABS LIGHTS WILL STAY ON. IT TAKES ABOUT A DAY FOR THE BRAKES TO RELEASE. THIS CAN HAPPEN WHILE DRIVING AS WELL. IT HAS HAPPENED 5 TIMES. THE SYSTEMS CAN ALSO BE RESET BY PULLING THE ABS FUSES. THE VEHICLE WILL NOT MOVE WHILE THE BRAKES ARE LOCKED. THIS HAS HAPPENED ON THE HIGHWAY AND THE MIDDLE OF THE ROAD.
- Reported
- Nov 2019
- Incident date
- Nov 1929
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherOct 2019 · ODI 11277028Details +Close −
CURRENTLY MY 2011 JEEP LIBERTY (JET) IS BLOWING COLD AIR FROM THE VENTS ON THE DRIVER SIDE. BLOWING WARM AIR THROUGH THE VENTS ON THE PASSENGER SIDE. NO HEAT AT ALL COMING OUT ON THE FLOOR NO MATTER WHAT DIAL I TURN IT TO, NO HEAT WHILE THE CAR IN SITTING OR IN MOTION. THIS BEGAN A FEW YEARS AGO AND IT'S GOTTEN WORST. I LIVE IN MICHIGAN AND IT'S ABOUT TO GET COLD.
- Reported
- Oct 2019
- Incident date
- Nov 2018
- Mileage
- Not provided
- Outcome flags
- None reported
EngineOct 2019 · ODI 11277117Details +Close −
OIL PAN RUSTING OUT AROUND DRAIN PLUG. OIL LEAKING.
- Reported
- Oct 2019
- Incident date
- Jul 2019
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel/Propulsion SystemOct 2019 · ODI 11268745Details +Close −
WHEN THE HELL IS CHRYSLER GOING TO TAKE THE FUEL OVERFLOW/SPILLAGE ISSUE SERIOUSLY! RATHER THAN JUST CHARGING THEIR CUSTOMERS $1200 MORE TO REPLACE TANK, REPLACE THE CHECK VALVE IN THE TANKS! JEEZUS!!!! HTTPS://YOUTU.BE/V4DXHSACHB4 IT AFFECTS SO MANY FREAKING PEOPLE. GET YOUR HEADS OUT OF YOUR BUTTS AND DO SOMETHING ABOUT IT INSTEAD OF STICKING YOUR HEADS IN THE SAND AND NOT GIVING A CRAP HOW MANY PEOPLE ARE GETTING COVERED IN GASOLINE FOR EFF'S SAKE! C'MON PEOPLE...CHIME IN. THESE A-HOLES AREN'T GOING TO DO ANYTHING UNTIL WE FRIGGIN' RISE-UP, OR PEOPLE START CATCHING ON FIRE...FOR THE LOVE OF GOD!
- Reported
- Oct 2019
- Incident date
- Oct 2019
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel/Propulsion SystemOct 2019 · ODI 11268375Details +Close −
WHEN FILLING UP THE GAS TANK, THE PUMP WILL STOP WHEN THE TANK IS FULL. THEN HOWEVER, THE TANK BURPS UP FUEL ALL OVER THE PLACE, AT LEAST A COUPLE CUPS WORTH. THIS MAKES IT IMPOSSIBLE TO FILL UP THE TANK ALL THE WAY, AND IF I DO THEN GASOLINE GETS SPILLED ALL OVER THE PLACE: THE GROUND, THE CAR BODY, AND ALL OVER THE TIRE. NOT SAFE.
- Reported
- Oct 2019
- Incident date
- Oct 2019
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsOct 2019 · ODI 11265865 · crash · 1 injuriesDetails +Close −
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. WHILE DRIVING 35 MPH, THE CONTACT BECAME DISTRACTED AND DROVE THROUGH A RED LIGHT AND CRASHED INTO ANOTHER VEHICLE CROSSING AN INTERSECTION. THE AIR BAGS ONLY DEPLOYED ONCE THE VEHICLE WAS FULLY STOPPED, NOT UPON IMPACT. THE CONTACT' SON WAS ADMITTED TO THE HOSPITAL FOR OBSERVATION, BUT DID NOT SUSTAIN ANY MAJOR INJURIES. THE CONTACT HAD A CUT ON HER LEG THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT TOW YARD. THE VEHICLE WAS NOT TOTALED AND WAS NOT DIAGNOSED OR REPAIRED. POLICE REPORT NUMBER: 192113977 WAS FILED. THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.
- Reported
- Oct 2019
- Incident date
- Oct 2019
- Mileage
- Not provided
- Outcome flags
- Crash 1 injuries
Electrical SystemJun 2019 · ODI 11219441Details +Close −
THE ALTERNATOR ON THE VEHICLE WENT WHICH AFFECTED THE BATTERY AND THE COMPUTER SYSTEM, CAR NEARLY CAUGHT ON FIRE. THE REPAIR PERSON SAID THIS SHOULD HAVE BEEN LISTED AS A RECALL BECAUSE A CERTAIN FUSE COULD HAVE AVOIDED THE PROBLEM. THE COMPUTER IS ON BACK ORDER, GOING ON 3 WEEKS AND THIS APPEARS TO BE A ONGOING PROBLEM WITH THESE VEHICLES.
- Reported
- Jun 2019
- Incident date
- May 2019
- Mileage
- Not provided
- Outcome flags
- None reported
VisibilityJun 2019 · ODI 11218235Details +Close −
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. WHILE OPERATING THE VEHICLE, WATER LEAKED INTO THE VEHICLE FROM THE SKY SLIDER ROOF. THE CONTACTED INDICATED THAT THE SKY SLIDER WOULD NOT REMAIN CLOSED WHILE DRIVING. THE VEHICLE WAS TAKEN TO GALEANA DODGE JEEP (14375 S. TAMIAMI TRL, FORT MYERS, FL) WHERE IT WAS DIAGNOSED THAT THE SKY SLIDER NEEDED TO BE REPLACED; HOWEVER, THE MANUFACTURER NO LONGER SUPPLIED THE PARTS TO REPAIR THE ROOF. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
- Reported
- Jun 2019
- Incident date
- Apr 2019
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherMay 2019 · ODI 11208062Details +Close −
SKYSLIDER ROOF UNHINGES OFF TRACK AND LEAKS TERRIBLY. ALMOST BLEW OFF ON HIGHWAY WHILE DRIVING 65 MPH. CANNOT BE PUT BACK ON TRACK
- Reported
- May 2019
- Incident date
- Oct 2018
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel/Propulsion SystemMay 2019 · ODI 11207291Details +Close −
WHEN GETTING GAS AT THE STATION, GAS WOULD COME BACK OUT OF THE TANK, SPILLING ALL OVER THE CAR.
- Reported
- May 2019
- Incident date
- Apr 2019
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel/Propulsion SystemApr 2019 · ODI 11197295Details +Close −
FUEL SPIT BACK DURING REFUELING, PUDDLE OF GASOLINE LEFT ON GROUND AT GAS STATION. FUEL NOZZLE SHUTS OFF REPEATEDLY HARD TO FILL WITH FUEL (NOT SURE WHEN STARTED FOR MANY YEARS)
- Reported
- Apr 2019
- Incident date
- Apr 2017
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemApr 2019 · ODI 11196765Details +Close −
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT THE SOFT TOP COVER UNDERNEATH THE SUN ROOF WOULD NOT PULL OUT CORRECTLY. THE SOFT TOP WAS PART OF THE ELECTRICAL SYSTEM. THE FAILURE CAUSED AN ELECTRICAL SHORT IN THE ENGINE AND THE CHECK ENGINE, TIRE PRESSURE, AND SUN ROOF WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO GARAVEL JEEP (300 WESTPORT AVE, NORWALK, CT 06851, (203) 424-2688) WHERE IT WAS DIAGNOSED THAT A NEW EGR VALVE NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
- Reported
- Apr 2019
- Incident date
- Sep 2016
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsMar 2019 · ODI 11191156Details +Close −
AIRBAG LIGHT COMES ON WHEN I STOP OR TURN MY BLINKER ON. POPS UP AND THEN TURNS OFF
- Reported
- Mar 2019
- Incident date
- Mar 2019
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherMar 2019 · ODI 11183612Details +Close −
TAMARA RECALL, THE CONVERTER THAT SWITCHES FROM HEAT TO COLD IS NOT WORKING. I DON'T HAVE ANY HEAT COMING FROM THE VENTS JUST COLD AIR AND SOMETIMES LUKEWARM AIR BUT NOT HOT AIR. I REALLY DON'T KNOW THE NAME OF THE PART BUT I KNOW IT IS UNDER THE DASHBOARD AND I HAVE SEEN VIDEO ON U TUBE ABOUT HOW THIS PART MALFUNCTION AND IT SEEMS TO BE A BIG PROBLEM WITH JEEPS.
- Reported
- Mar 2019
- Incident date
- Oct 2018
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsFeb 2019 · ODI 11180632Details +Close −
AIRBAG LIGHT GOES ON INTERMITTENTLY ON AND OFF CONTINUALLY. IT CAME ON ALL OF A SUDDEN AND HAS BEEN DOING THIS FOR QUITE SOME TIME NOW. I DO NOT KNOW HOW TO GET IT TO STOP WITHOUT GOING INTO THE DEALERSHIP AND PAY A $100 SERVICE FEE TO FIND OUT IF THERE IS A PROBLEM WITH THE AIRBAG OR NOT. IT CONTINUES AS SOON AS THE VEHICLE IS TURNED ON AND WHILE DRIVING DOWN THE ROAD. EVERY DAY ALL DAY UNTIL I RETURN AND PARK. I HAVE TRIED TO RESET IT BY DISCONNECTING THE BATTERY AND LETTING IT SIT FOR AN HOUR AND RECONNECTING IT BUT IT WILL COME RIGHT BACK ON WHEN WE RECONNECT IT AND BEGIN TO DRIVE AGAIN.
- Reported
- Feb 2019
- Incident date
- Sep 2018
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsFeb 2019 · ODI 11176266 · crash · 1 injuriesDetails +Close −
HAD A SERIOUS CAR ACCIDENT LAST YEAR AND MY JEEP WAS TOTALED AND THE AIR BAGS DIDN'T GO OFF
- Reported
- Feb 2019
- Incident date
- Feb 2018
- Mileage
- Not provided
- Outcome flags
- Crash 1 injuries
EngineFeb 2019 · ODI 11173473Details +Close −
2011 JEEP LIBERTY WITH 76,310 EXPERIENCED IMMEDIATE AND CATASTROPHIC ENGINE FAILURE WHILE DRIVING ON A CITY STREET. JUST PRIOR TO FAILING THE OIL PRESSURE AND CHECK ENGINES LIGHTS CAME ON. A KNOCKING NOISE OCCURRED RIGHT BEFORE FAILURE. OIL BLEW FROM THE ENGINE COVERING ROADWAY UNDER THE VEHICLE. THE VEHICLE WAS ALWAYS SERVICED BY THE LOCAL JEEP DEALERSHIP PER THE RECOMMENDED SCHEDULES. THE VEHICLE WAS TOWED TO THE SAME DEALERSHIP WHERE IT WAS SERVICED. TEAR DOWN OF THE ENGINE BY JEEP CERTIFIED TECHNICIANS REVEALED SEVERAL FAILED COMPONENTS MAKING EXACT ROOT CAUSE OF FAILURE UNKNOWN. COST TO REPLACE THE ENGINE AND RELATED PARTS WAS $7,800. CHRYSLER CUSTOMER CARE WAS CONTACTED ABOUT COVERING THE COST OF THE ENGINE. ANY ASSISTANCE BY CHRYSLER WAS DENIED.
- Reported
- Feb 2019
- Incident date
- Dec 2018
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsJan 2019 · ODI 11166378Details +Close −
AIRBAG LIGHT CONTINUES TO FLASH OFF AND ON INTERMITTENTLY. WILL THEY DEPLOY AT THE WRONG TIME OR NOT AT ALL? THERE ARE MANY COMPLAINTS ON THIS ISSUE. PLEASE LOOK INTO IT.
- Reported
- Jan 2019
- Incident date
- Jan 2019
- Mileage
- Not provided
- Outcome flags
- None reported
StructureJan 2019 · ODI 11165942Details +Close −
SKYSLIDER ROOF STOPPED WORKING, DOESN'T SEAL,COULD POTENTIALLY FLY OFF, MANUFACTURER STATES PARTS ARE NO LONGER AVAILABLE AND WILL NOT BE MANUFACTURED
- Reported
- Jan 2019
- Incident date
- Oct 2018
- Mileage
- Not provided
- Outcome flags
- None reported
VisibilityDec 2018 · ODI 11164279Details +Close −
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT THE SUN ROOF SHATTERED AND PARTS WERE HANGING LOOSELY FROM THE VEHICLE. THE SUN ROOF ALSO LEAKED WHEN IT RAINED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FIELDS DODGE RAM (2800 PATRIOT BLVD, GLEN VIEW, IL 84744) AND REPAIRED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNKNOWN.
- Reported
- Dec 2018
- Incident date
- Dec 2018
- Mileage
- Not provided
- Outcome flags
- None reported
VisibilityDec 2018 · ODI 11163800Details +Close −
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT THE SKY SLIDER ROOF FAILED TO OPEN AND WATER WAS LEAKING INTO THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SANTA MONICA CHRYSLER JEEP DODGE RAM (3219 SANTA MONICA BLVD, SANTA MONICA, CA 90404, 877-869-9640) WHERE IT WAS DIAGNOSED THAT THE SKY SLIDER ROOF NEEDED TO BE REPLACED; HOWEVER, THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 125,900. THE VIN WAS INVALID. *TT*JB
- Reported
- Dec 2018
- Incident date
- Mar 2018
- Mileage
- Not provided
- Outcome flags
- None reported
VisibilityDec 2018 · ODI 11160878Details +Close −
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. WHILE OPERATING THE VEHICLE IN A RAIN STORM, WATER LEAKED INTO THE VEHICLE FROM THE SUN ROOF. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 69,000.
- Reported
- Dec 2018
- Incident date
- Dec 2018
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemDec 2018 · ODI 11156528Details +Close −
TL* THE CONTACT OWNS A 2011 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE HAD A SKYSLIDER ROOF THAT MALFUNCTIONED. THE CONTACT HAD TO FORCEFULLY SHUT THE ROOF AFTER THE CABLES DISCONNECTED FROM THE GUIDE RAILS WITH THE CONVERTIBLE SUN ROOF. THE CONTACT CALLED ROTHROCK CHRYSLER DODGE JEEP RAM (1608 PLAZA LN, ALLENTOWN, PA 18104, (610) 439-8485), BUT THE PARTS WERE TOO HARD TO OBTAIN SO THEY DID NOT WANT TO ATTEMPT TO MAKE ANY REPAIRS. THE MANUFACTURER INFORMED THE CONTACT TO GET A REPAIR ESTIMATE WITHOUT ANY CHANCE OF REIMBURSEMENT. THE FAILURE MILEAGE WAS 44,000. *TT*JB
- Reported
- Dec 2018
- Incident date
- Jun 2018
- Mileage
- Not provided
- Outcome flags
- None reported
Seat BeltsOct 2018 · ODI 11142967Details +Close −
MY DRIVERS SIDE SEAT BELT WON'T LATCH WHEN STATIONARY OR IN MOTION.
- Reported
- Oct 2018
- Incident date
- Oct 2018
- Mileage
- Not provided
- Outcome flags
- None reported
This page shows the latest 50 reports to keep it usable. The count above includes every complaint NHTSA has returned for this model year.
Recalls(3)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
SeatsOct 2017 · 17V640000Details +Close −
Chrysler (FCA US LLC) is recalling certain 2012 Jeep Liberty and 2012-2013 Chrysler 200 and Dodge Avenger vehicles. A component within the occupant restraint controller (ORC) may fail and prevent the active headrests from deploying in the event of a rear-end crash.
Risk: If the active headrests do not deploy in certain rear-end crashes, the front seat occupants have an increased risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the ORC as necessary, free of charge. The recall began on December 4, 2017. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is T56.
Open full NHTSA recall record →Electrical SystemFeb 2013 · 13V282000Details +Close −
Chrysler is recalling certain model year 2011-2013 Sebring and 200 vehicles manufactured June 28, 2011, through December 13, 2012; model year 2011-2013 Dodge Avenger vehicles manufactured June 25, 2011, through January 14, 2013; model year 2011-2012 Dodge Nitro vehicles manufactured June 17, 2011, through December 15, 2011; and model year 2011-2012 Jeep Liberty vehicles manufactured June 17, 2011, through August 15, 2012. Electrical over-stress of a resistor in the occupant restraint control module may lead to the non-deployment of the active head restraints during a rear impact collision.
Risk: In the event of a crash necessitating the deployment of the active head restraints , their non-deployment could increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will flash the Totally Integrated Power Module (TIPM) or replace the occupant restraint control module, as needed, free of charge. The recall began on November 19, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N38.
Open full NHTSA recall record →SteeringAug 2011 · 11V315000Details +Close −
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE CALIBER, JEEP COMPASS, JEEP PATRIOT, DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH A MISSING OR INCORRECTLY INSTALLED STEERING COLUMN PIVOT RIVET.
Risk: A MISSING OR INCORRECTLY INSTALLED RIVET COULD COMPROMISE THE ABILITY OF THE STEERING COLUMN TO SUPPORT THE OCCUPANT LOADS IN THE EVENT OF A FRONTAL CRASH, DECREASING THE EFFECTIVENESS OF THE FRONTAL IMPACT SAFETY SYSTEM. AS A RESULT, THE CONDITION MAY INCREASE THE POTENTIAL FOR INJURY IN A FRONTAL CRASH.
Remedy: DEALERS WILL INSPECT FOR RIVET PRESENCE AND ALIGNMENT AND REPAIR THE STEERING COLUMN PIVOT AS REQUIRED, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Open full NHTSA recall record →A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
4 NHTSA investigations on record
Investigations are agency reviews, not findings that a vehicle is defective.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of vehicle control as a result of being surprised and distracted by being struck in the head by the inadvertent AHR deployment. On September 24, 2019, ODI sent an Information Request (IR) letter to Fiat Chrysler Automobiles (FCA).ODI requested certain detailed information from FCA related to the following subject vehicles: MY 2010-2014 Dodge Avenger 200, MY 2010-2014 Dodge Calber, MY 2010-2014 Chrysler Sebring, MY 2013-2015 Ram Tradesman, MY 2012 Ram Van, MY 2010-2019 Dodge Grand Caravan, MY 2010-2016 Chrysler Town and Country, MY 2010-2017 Jeep Compass, MY 2011-2020 Dodge Durango, MY 2011-2020 Jeep Grand Cherokee, MY 2010-2019 Dodge Journey, MY 2010-2012 Jeep Liberty, MY 2010-2011 Jeep Nitro, and MY 2010-2011 Jeep Patriot vehicles.On December 2, 2019, ODI received a response from FCA that included vehicle production data, consumer complaints, field reports, warranty claims, manufacturer actions, production changes, and other data related to the alleged defect from the start of production (2010) through September 24, 2019.On January 27, 2020, ODI received an update to the December 2, 2019, IR response from FCA.On September 22, 2020, ODI requested additional subject vehicle AHR information from FCA.ODI received FCA's response on October 21, 2020.ODI subsequently received an update to FCA's October 21, 2020, response on February 16, 2021.During the investigation, ODI requested updates to certain IR questions on two occasions.FCA provided updates to question #2 on March 5, 2021, and questions #2 and #5 on May 26, 2023. FCA’s IR response data identified approximately 7.5 million subject vehicles (with approximately 15 million AHR assemblies).Due to the large number of vehicles and failure reports, ODI focused its analysis on the FCA vehicle model with the highest failure rate to represent the worst-case scenario.For this purpose, ODI focused on MY 2012-2015 Jeep Grand Cherokee vehicles for its analysis.This population includes 710,890 vehicles that FCA manufactured between August 19, 2011, and August 8, 2015.ODI identified 2,839 alleged AHR failures within this limited population.ODI identified 263 alleged injuries that were caused by AHR failures in MY 2012-2015 Grand Cherokees vehicles.Of these alleged injuries, ODI categorized them as eighty-two (82) soft tissue (neck/whiplash, bruise) injuries, four (4) concussions, fifty-nine (59) headaches, and one hundred eighteen (118) without a specific injury description.Although complainants have alleged injuries, ODI has been unable to obtain evidence to substantiate or validate any injuries where medical treatment was required.Consumer outreach was conducted by ODI, where sixty-three (63) FCA complainants with alleged injuries were contacted.Twelve of the sixty-three FCA consumers responded and were interviewed by ODI.ODI requested medical records, however, only one response was provided. Attorneys representing the responding complainant provided a synopsis that indicated they had experienced prior neck-related injuries dating to the mid-1990s.ODI also contacted one hundred (100) consumers who submitted Vehicle Owner Questionnaires (VOQ) in an attempt to validate alleged injuries. Despite the efforts of ODI, the office has been unsuccessful at obtaining substantive documentation/evidence supporting complaints that allege serious injuries (where pre-existing medical conditions did not already exist). In addition to the low severity of alleged injuries caused by AHR deployments, there have been eleven alleged crashes and two alleged lane departures within the entire subject vehicle population that has been in the field up to sixteen years (with over 8,500 AHR inadvertent deployments).ODI was not able to validate that the alleged crashes were the result of inadvertent head rest deployments, and the crashes were minor in nature. ODI has conducted a thorough investigation of the alleged safety defect and with up to sixteen years of exposure for some vehicles and over 8,500 inadvertent AHR deployments, no serious crashes or injuries could be validated in the sub-population of focus.The lack of serious injuries validated by ODI with such large period of field exposure is consistent with thework done by NHTSA’s Human Injury Research Division and the Biodynamic Research Corporation, which support that an inadvertent AHR deployment is not likely to cause serious injury.In addition to the low risk of injury, FCA released an extended warranty program that covers inadvertent AHR deployment for ten years / unlimited mileage from the vehicle's in-service date. PE19014 is closed with the FCA extended warranty program.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the Agency reserves the right to take additional action if warranted by new circumstances. To review a complete closing summary, please the attached closing report. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
Crash-test ratings
2011 Jeep Liberty SUV RWD NHTSA source
- Overall
- Not rated
- Frontal
- Not rated
- Side
- Not rated
- Rollover
2011 Jeep Liberty SUV 4WD NHTSA source
- Overall
- Not rated
- Frontal
- Not rated
- Side
- Not rated
- Rollover
Fuel economy by trim
| Trim | Engine | Drivetrain | Transmission | City | Hwy | Combined |
|---|---|---|---|---|---|---|
| Liberty 2WD | 3.7L 6-cyl | Rear-Wheel Drive | Automatic 4-spd | 16 | 22 | 18 |
| Liberty 4WD | 3.7L 6-cyl | 4-Wheel Drive | Automatic 4-spd | 15 | 21 | 17 |
EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.
Before you buy
Useful next checks
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Compare the year-by-year record
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2011 Jeep Liberty: frequently asked
What does the complaint record show for the 2011 Jeep Liberty?
Owners filed 180 NHTSA complaints about the 2011 Jeep Liberty. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.
What are the most common problems on the 2011 Jeep Liberty?
The most-reported problem areas are Electrical System (22% of complaints) and fuel/propulsion system (16%).
How many recalls does the 2011 Jeep Liberty have?
3 recalls have been issued that affect the 2011 Jeep Liberty, covering components such as seats. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2011 Jeep Liberty get?
The EPA rates the 2011 Jeep Liberty between 17 and 18 mpg combined, depending on trim and drivetrain.