Verdict
2023 Jeep Cherokee: Complaints, Recalls & Known Issues
What the public record actually says about the 2023 Jeep Cherokee — every figure below is a NHTSA or EPA number, not an opinion.
The read
Fewer reported complaints than most SUV.
Owners filed 3 NHTSA complaints — fewer complaints than 92% of 2023 SUVs. Power Train leads the reports (67%). 1 safety recall campaign on record — check the VIN and remedy terms with a dealer.
Based on NHTSA complaint volume against 2023 SUVs, not adjusted for how many were sold. It describes the model year, not the individual car you are looking at.
Complaints filed
3
Reports to NHTSA, 2023
Safety recalls
1
NHTSA campaigns on record
NHTSA crash test
Overall NCAP rating
Combined MPG
23
EPA estimate
Complaint volume vs. segment peers
Fewer complaints than 92% of 2023 SUVs
The bar is this car's percentile among 2023 SUVs by complaint volume — a full bar means the fewest complaints in its class. Not adjusted for sales.
Known issues
Power Train issues lead owner complaints (67% of 3 reports), followed by parking brake (33%).
Share of all 3 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11630925, ODI 11745981.
Recalls(1)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
Power TrainJul 2026 · 26V290000Details +Close −
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
Risk: A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
Remedy: The remedy is currently under development. Interim owner notification letters explaining the safety risk are expected to be mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
0 NHTSA investigations on record
No investigations are on record as of Jul 2026. An empty record is not a clean bill of health.
Crash-test ratings
2023 Jeep Cherokee SUV AWD NHTSA source
- Overall
- Frontal
- Side
- Rollover
Fuel economy by trim
| Trim | Engine | Drivetrain | Transmission | City | Hwy | Combined |
|---|---|---|---|---|---|---|
| Cherokee 4WD | 2.4L 4-cyl | All-Wheel Drive | Automatic 9-spd | 21 | 29 | 24 |
| Cherokee Trailhawk 4WD | 2.0L 4-cyl | All-Wheel Drive | Automatic 9-spd | 20 | 26 | 22 |
EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.
Before you buy
Useful next checks
Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.
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Compare model years
"Fewest reports" and "most complained" describe raw NHTSA complaint totals, not vehicle reliability. The last few model years are left unlabelled because they have had less road time.
2023 Jeep Cherokee: frequently asked
What does the complaint record show for the 2023 Jeep Cherokee?
Owners filed 3 NHTSA complaints about the 2023 Jeep Cherokee — fewer complaints than 92% of comparable 2023 SUVs, so it sits toward the stronger end of its class. That's a signal, not a guarantee about any single car.
What are the most common problems on the 2023 Jeep Cherokee?
The most-reported problem areas are Power Train (67% of complaints) and parking brake (33%).
How many recalls does the 2023 Jeep Cherokee have?
1 recall has been issued that affect the 2023 Jeep Cherokee, covering components such as power train. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2023 Jeep Cherokee get?
The EPA rates the 2023 Jeep Cherokee between 22 and 24 mpg combined, depending on trim and drivetrain.