Verdict
2020 Infiniti QX80: Complaints, Recalls & Known Issues
What the public record actually says about the 2020 Infiniti QX80 — every figure below is a NHTSA or EPA number, not an opinion.
The read
Fewer reported complaints than most SUV.
Owners filed 6 NHTSA complaints — fewer complaints than 92% of 2020 SUVs. Unknown Or Other leads the reports (33%). 1 safety recall campaign on record — check the VIN and remedy terms with a dealer.
Based on NHTSA complaint volume against 2020 SUVs, not adjusted for how many were sold. It describes the model year, not the individual car you are looking at.
Complaints filed
6
Reports to NHTSA, 2020
Safety recalls
1
NHTSA campaigns on record
NHTSA crash test
Overall NCAP rating
Combined MPG
15.5
EPA estimate
Complaint volume vs. segment peers
Fewer complaints than 92% of 2020 SUVs
The bar is this car's percentile among 2020 SUVs by complaint volume — a full bar means the fewest complaints in its class. Not adjusted for sales.
Known issues
Unknown Or Other issues lead owner complaints (33% of 6 reports), followed by forward collision avoidance (17%).
Share of all 6 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11718855, ODI 11534464.
Recalls(1)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
Fuel System · 21V373000Details +Close −
Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Nissan Armada and 2020-2021 INFINITI QX80 vehicles equipped with V8 engines. The impeller can swell and bind within the fuel pump module, causing it to fail.
Risk: Fuel pump failure can cause an engine stall, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner notification letters were mailed February 4, 2022. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A2. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI's number for this recall is R21A3.
A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
0 NHTSA investigations on record
No investigations are on record as of Jul 2026. An empty record is not a clean bill of health.
Crash-test ratings
2020 Infiniti QX80 SUV RWD NHTSA source
- Overall
- Frontal
- Side
- Rollover
2020 Infiniti QX80 SUV AWD NHTSA source
- Overall
- Frontal
- Side
- Rollover
Fuel economy by trim
| Trim | Engine | Drivetrain | Transmission | City | Hwy | Combined |
|---|---|---|---|---|---|---|
| QX80 2WD | 5.6L 8-cyl | Rear-Wheel Drive | Automatic (S7) | 14 | 20 | 16 |
| QX80 4WD | 5.6L 8-cyl | 4-Wheel Drive | Automatic (S7) | 13 | 19 | 15 |
EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.
Before you buy
Useful next checks
Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.
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Compare model years
"Fewest reports" and "most complained" describe raw NHTSA complaint totals, not vehicle reliability. The last few model years are left unlabelled because they have had less road time.
2020 Infiniti QX80: frequently asked
What does the complaint record show for the 2020 Infiniti QX80?
Owners filed 6 NHTSA complaints about the 2020 Infiniti QX80 — fewer complaints than 92% of comparable 2020 SUVs, so it sits toward the stronger end of its class. That's a signal, not a guarantee about any single car.
What are the most common problems on the 2020 Infiniti QX80?
The most-reported problem areas are Unknown Or Other (33% of complaints) and forward collision avoidance (17%).
How many recalls does the 2020 Infiniti QX80 have?
1 recall has been issued that affect the 2020 Infiniti QX80, covering components such as fuel system. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2020 Infiniti QX80 get?
The EPA rates the 2020 Infiniti QX80 between 15 and 16 mpg combined, depending on trim and drivetrain.