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Model-year record

2020 Infiniti QX80
Image: Wikimedia Commons contributor · See source file

2020 Infiniti QX80

See the complaints, recalls, crash rating, and fuel economy in the public record. Then check the mileage and history of the car you found.

This page shows records, not a buy or avoid call.

The same model year can include a well-kept car and a neglected one. Use these records to plan what to check. Use the specific-car check when you know the mileage.

Complaints filed

6

Reports to NHTSA, 2020

Safety recalls

2

NHTSA campaigns on record

NHTSA crash test

Overall NCAP rating

Combined MPG

15.5

EPA estimate

Known issues

Unknown Or Other issues lead owner complaints (33% of 6 reports), followed by forward collision avoidance (17%).

Unknown Or Other33% · 2 reports
Forward Collision Avoidance17% · 1 report
Fuel System17% · 1 report
Service Brakes17% · 1 report
Vehicle Speed Control17% · 1 report

Share of all 6 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11718855, ODI 11534464.

Individual complaint reports(6)

Showing the 6 most recent reports
Unknown Or OtherFeb 2026 · ODI 11718855Details +

Sunroof shattered while driving. If I did not have sunroof cover closed, glass would have fallen on me into car and potentially cause distraction leading to crash. An insurance rep will be inspecting vehicle within the next 3-5 days. No prior warnings before glass shattered.

Reported
Feb 2026
Incident date
Feb 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11718855 at NHTSA →
Service BrakesApr 2024 · ODI 11582054Details +

The brakes automatically engage without cause. The problem occurs at both city and highway speeds, from 20-75 mph. It is particularly bad when passing underneath a bridge. The car will abruptly stop. This has been ongoing for monthes. Sometimes, the vehicle will act inappropriately when the brake is applied by the driver. The car will attempt to accelerate. Other times the car will hard brake as if slamming the brakes.

Reported
Apr 2024
Incident date
Apr 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11582054 at NHTSA →
Unknown Or OtherJul 2023 · ODI 11534464Details +

While waiting in a parking lot, I was reviewing the settings available on the lower center display, one of those options was for "Camera." Inside this menu I found and made adjustment for options like brightness, contrast, tint, color, and black level... and while most of those seemed to work well, and I was able to make suitable adjustments to the camera--the tint and color options seemed to have no effect on the image. So, I opted to adjust tint from the default/middle value all the way to the left/lowest value and save the settings. Even then, with that saved, I was able to switch to the camera and could see there was no difference in the image still. I then remained with the vehicle, still parked with the engine idling, waiting another ten minutes or so before preparing to leave. When I put my vehicle in reverse gear, I was shocked to see that the camera displays had gone completely black. I could no longer see the rear images when backing up. I tried going back to park and again to the rear setting--still, there was no image being displayed for the cameras. I could see some items on-screen still, like the button to switch camera views and to toggle the parking sensors on/off. When switching camera views/angles, the system would continue displaying the same two black/empty displays. I tried turning the engine off and back on--but that didn't seem to have any effect, the system remained broken. I was able to use the rear view camera on the reviewer mirror--but the normal backup cameras remained non-functioning. I promptly tried opening the camera settings again to reset all of the brightness, contrast, tone, color, and black level settings to the default values... but still, the preview area was black and no image could seen. I've verified the outside of the vehicle... these cameras are not blocked at all. There was nothing that could've cause these to go dark. I drive the vehicle home (~5 miles), and found the camera still not to be working.

Reported
Jul 2023
Incident date
Jul 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11534464 at NHTSA →
Forward Collision AvoidanceMay 2022 · ODI 11463241Details +

Vehicle aggressively and without cause engaged the Automatic Emergency Braking System causing the driver to be slammed against her seat belt and almost having the car in back of us to almost rear end our vehicle. This has happened in the past but it has been a manageable slight deceleration when going around a gentle curve or at the railroad overpass. . This time the incident was intense almost causing a rear end collision. I would add that this severe incident happened when approaching the same railroad overpass in the rain. This has also happened at this intersection in good weather. Under all circumstances there were no obstructions I front of the vehicle. I have read that this problem has occurred in earlier years of Nissan products. In all instances the appropriate system warning light illuminated.

Reported
May 2022
Incident date
May 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11463241 at NHTSA →
Fuel SystemJan 2022 · ODI 11446157Details +

The contact owns a 2020 Infiniti QX80. The contact received notification of NHTSA Campaign Number: 21V373000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had experienced a failure where the vehicle would not start as needed. The contact related the failure to the recall. Parts distribution disconnect. The failure mileage was not available.

Reported
Jan 2022
Incident date
Jul 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11446157 at NHTSA →
Vehicle Speed ControlJul 2020 · ODI 11337507Details +

THE CRUISE CONTROL IS VERY ABRUPTED WHEN ENGAGING THE RESUME FEATURE. THE CRUISE WILL CAUSE THE TRANSMISSION TO DOWNSHIFT AND ENGINE TO REV ABOVE 5000 RPMS FOR JUST A COUPLE OF MPH SPEED INCREASE. I BELIEVE THIS A DESIGN FLAW THAT COULD CAUSE A DRIVER TO LOSE CONTROL OF THE CAR.

Reported
Jul 2020
Incident date
Mar 2020
Mileage
Not provided
Outcome flags
None reported
Open ODI 11337507 at NHTSA →

Recalls(2)

Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.

Fuel System · 21V373000Details +

Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Nissan Armada and 2020-2021 INFINITI QX80 vehicles equipped with V8 engines. The impeller can swell and bind within the fuel pump module, causing it to fail.

Risk: Fuel pump failure can cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will replace the fuel pump module, free of charge. Owner notification letters were mailed February 4, 2022. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A2. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI's number for this recall is R21A3.

Open full NHTSA recall record →
Equipment · 26V455000Details +

Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Risk: An overloaded vehicle can increase the risk of a crash.

Remedy: Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Owner notification letters are expected to be mailed September 4, 2026. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are R26B1 and R26B2. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.

Open full NHTSA recall record →

A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.

Investigations

0 NHTSA investigations on record

No investigations are on record as of Jul 2026. An empty record is not a clean bill of health.

Crash-test ratings

2020 Infiniti QX80 SUV RWD NHTSA source

Overall
Frontal
Side
Rollover

2020 Infiniti QX80 SUV AWD NHTSA source

Overall
Frontal
Side
Rollover

Source: NHTSA New Car Assessment Program (NCAP).

Fuel economy by trim

TrimEngineDrivetrainCityHwyCombined
QX80 2WD5.6L 8-cylRear-Wheel Drive142016
QX80 4WD5.6L 8-cyl4-Wheel Drive131915

EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.

Before you buy

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Compare the year-by-year record

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2020 Infiniti QX80: frequently asked

What does the complaint record show for the 2020 Infiniti QX80?

Owners filed 6 NHTSA complaints about the 2020 Infiniti QX80. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.

What are the most common problems on the 2020 Infiniti QX80?

The most-reported problem areas are Unknown Or Other (33% of complaints) and forward collision avoidance (17%).

How many recalls does the 2020 Infiniti QX80 have?

2 recalls have been issued that affect the 2020 Infiniti QX80, covering components such as fuel system. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.

What gas mileage does the 2020 Infiniti QX80 get?

The EPA rates the 2020 Infiniti QX80 between 15 and 16 mpg combined, depending on trim and drivetrain.