2019 Infiniti QX80

The battery in my vehicle continuously dies, leaving me stranded on multiple occasions. This has been occurring since 2024 consistently. In January I had it towed to the dealership since every time I jump the battery, it charges it which in turn causes it to pass their battery test. Since I had it towed while the battery was dead they told me that the battery test failed so I purchased a new battery directly from Infiniti expecting reliability and quality. I started having issues again with my SUV not starting due to a dead battery in July or August 2025. The issue persists, and I have since learned that the 2019 QX80 model is known to have charging system problems that cause premature battery failure. I have to jump my vehicle about 3-5 times a week. Despite bringing this issue to Infiniti’s attention, I have received no meaningful assistance or resolution. This is not only inconvenient but also a serious safety concern. I rely on my vehicle daily, and repeatedly being stranded due to a known defect is completely unreasonable.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

Ongoing failure to start, multiple battery replacements in less than 2 years. Purchased a warranty and of course the vehicle will not replicate its failure to start when it is at the dealership for the warranty claims adjustor to review. Car has had to be towed to the dealership with no resolution even after being there multiple times. Dashlights have gone dim - issues with multiple lights coming on. Dash on order - been waiting months now with no update on when the new dash will arrive. Multiple TSB's have been issued regarding the issues mentioned - TSB ITB19-034b TSB MC-10239504 with no resolution. Infiniti is aware of these issues and has only offered to bypass "jump out" or bypass of the IPDM (Intelligent Power Distribution Module), noting that this action would void my warranty related to that specific issue. This is unacceptable. Infiniti serviced my vehicle in August and September no issues with the battery - but then it failed in October. A new battery had to be purchased in Oct after a visit by AAA.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

Fuel gauge erratically and inaccurately showing different levels of fuel- sometimes full, empty or anywhere in between. Potential risk of running out of gas and not knowing. Recalls are listed for other vehicle model years but not this one. No warning messages appear on dashboard. First noticed the problem Feb 2025 and continues to worsen. It has not been seen by a mechanic or dealership yet since first experiencing.

Reported

Jul 2025

Incident date

Feb 2025

Mileage

Not provided

Outcome flags

None reported

This car has the SAME issue as explained in NHTSA Bulletin ITB17-008c for 2017-2018 year Infiniti QX80's but Infiniti will not diagnose and fix. Instead they are seeking nearly $4k in repair work. The torque converter should last up to 200k miles and my car started having this issue around 65k miles. Ive escalated to Infiniti HQ and they will not listen to my complaint and continually are telling me there is not a recall. This recall needs to be put into place for model year 2019, the issue is NOT fixed!

Reported

Oct 2023

Incident date

Aug 2023

Mileage

Not provided

Outcome flags

None reported

Something keeps killing my battery. There’s no lights that come on to indicate a problem. I’ve been stranded twice at work and now today, I get ready to leave and the battery is dead again!! I’ve gotten a new battery three times in a year’s time. I’ve searched for a recall because I see where others are having the same problem, but apparently there’s not one. Hopefully, the dealership will have some answers tomorrow.

Reported

Jun 2023

Incident date

May 2022

Mileage

Not provided

Outcome flags

None reported

I was driving down the interstate, no one around me at the time when a loud boom happened and my sunroof had exploded. Nothing hit it. It just bam, exploded shattering the whole thing. And the quote I was given for replacement is crazy expensive. $2500+ and can’t be replaced before we head home, we are on vacation so we have to figure a make shift solution to get home without suffering more damage. We are 16 hours plus stops away from home.

Reported

Jun 2023

Incident date

Jun 2023

Mileage

Not provided

Outcome flags

None reported

The battery will lose all charge stranding you. Has happened twice and after searching the internet apparently Infiniti has known about this problem.

Reported

Jun 2022

Incident date

May 2022

Mileage

Not provided

Outcome flags

None reported

The night rear backup camera is extremely dark and blurry. You can’t see anything via the camera at night.

Reported

Sep 2021

Incident date

Jun 2021

Mileage

Not provided

Outcome flags

None reported

The backup camera cannot see see at nighttime, a real safety issue.

Reported

Jul 2021

Incident date

Jul 2021

Mileage

Not provided

Outcome flags

None reported

I HAVE HAD THIS VEHICLE FOR A LITTLE OVER A YEAR AND SINCE APRIL, I HAVE BEEN STRANDED IN DIFFERENT PLACES. THE REASON IS BECAUSE I WOULD GO TO GET IN MY CAR AND THE BATTERY WAS COMPLETELY DEAD. THE FIRST TIME THIS HAPPENED, THE DEALERSHIP SAID IT WAS A RECALL ISSUE THAT THEY CLAIMED TO FIX. THIS HAPPENED AGAIN 3 MONTHS LATER, AT NIGHT WITH MY BABY AT THE GROCERY STORE. I WENT TO GET INTO MY CAR AND BATTERY WAS DEAD YET AGAIN. TOOK IT THE DEALERSHIP AND THEY TRIED TO TELL ME IT WAS MY FAULT BECAUSE I DON'T DRIVE IT ENOUGH. MIND YOU, I DRIVE MY VEHICLE EVERY SINGLE DAY TO WORK AND TO DAYCARE ETC. AFTER FIGHTING WITH THEM FOR A WEEK, THEY FINALLY FIXED IT, OR SO I THOUGHT. TODAY, I WENT TO MY SONS SOCCER GAME AND GUESS WHAT, BATTERY DEAD YET AGAIN! I HAVE NEVER IN MY LIFE HAD AN ISSUE LIKE THIS. THIS IS AN 80,000 VEHICLE AND COMPLETELY UNACCEPTABLE TO HAVE HAD THIS HAPPEN 3 TIMES IN 6 MONTHS. I BOUGHT THIS CAR FOR SAFETY PURPOSES FOR ME AND MY BABY, AND IT IS LITERALLY THE EXACT OPPOSITE OF WHAT I NEEDED. I HAVE BEEN STRANDED WITH MY BABY 3 TIMES!!! THIS VEHICLE IS AN ABSOLUTE JOKE AND I BEG ANYONE READING THIS TO NEVER PURCHASE IT! I WILL BE SPEAKING TO AN ATTORNEY REGARDING LEMON LAWS. I WANT MY MONEY BACK AND I WILL NEVER PURCHASE AN INFINITI AGAIN.

Reported

Sep 2020

Incident date

Sep 2020

Mileage

Not provided

Outcome flags

None reported

I WAS DRIVING DOWN THE ROAD, ONLY VEHICLE ON THE HIGHWAY AND IT WAS A CLEAR, HOT, AND SUNNY DAY. I HEARD A LOUD NOISE LIKE A GUNSHOT AND THEN COULD HEAR THE SOUND OF AIR LIKE RIDING WITH THE WINDOW DOWN. I LOOKED AROUND INSIDE MY CAR AND DIDN'T SEE ANYTHING SO I PULLED THE SHADE A LITTLE FROM THE SUNROOF AND IT WAS SHATTERED.

Reported

Jul 2020

Incident date

Jul 2020

Mileage

Not provided

Outcome flags

None reported

THE 2019 QX80 FORWARD EMERGENCY BREAKING SYSTEM (FEB) CONTINUOUSLY ENGAGES THE BRAKES WITHOUT WARNING OR AN OBSTRUCTION. ALWAYS WHILE A RAILROAD CROSSING IS IN SITE, SOMETIMES WHEN A REDLIGHT IS NEAR BUT (GREEN) WITH NO VEHICLES STOPPED AT IT. IT HAS ALSO DONE IT ON AN OPEN HIGHWAY & INTERSTATE AT SPEEDS OF 70 MPH WITH NOTHING AROUND. THIS CAUSES A VERY REAL CHANCE OF BEING REAR-ENDED, OR STARTELING THE DRIVER INTO CRASHING.

Reported

Apr 2020

Incident date

Mar 2020

Mileage

Not provided

Outcome flags

None reported

MY WIFE IS IN QUARANTINE WITH OUR DAUGHTER IN OREGON. DRIVES THE QX80 EVERY 2 OR 3 DAYS, TO GO TO THE STORE FOR FOOD. QX80 STARTED UP JUST FINE, DROVE IT TO THE STORE AND PARKED IT. 35 MINUTES LATER, CAME OUT OF THE STORE WITH PERISHABLE GROCERIES, THE BATTERY WAS TOO WEAK TO START IT. HAD TO BE JUMP STARTED. SEEING THAT OTHERS ARE HAVING THE SAME ISSUE. CALLED THE DEALERSHIP ABOUT THE ISSUE. THEY CLAIM THERE IS A RECENT RECALL THAT MAY HELP WITH THE ISSUE. NO RECALL IN THE SYSTEM, BUT NOTICES FROM INFINITI SERVICE ON THIS POSSIBLE FIX OF REPROGRAMMING AN ELECTRICAL MODULE. PER THE LAST COMPLAINT, IT DOESN'T FIX IT. I CALLED THE DEALERSHIP, THEY ARE AWARE OF THE ISSUE. I WAS TOLD THAT DUE TO ALL THE ELECTRONICS IN THE CAR, THERE IS A LARGE DRAW ON THE BATTERY FROM ELECTRONICS AND A LOT NEEDED FOR START UP. WAS TOLD THE QX80 HAS TO BE DRIVEN FOR LIKE 30 MINUTES AFTER YOU START IT UP, JUST TO CHARGE THE BATTERY FOR WHAT DRAW IT TOOK TO START THE ENGINE. ALSO BEING TOLD THE QX80 IS NOT MEANT TO SIT WITHOUT BEING DRIVEN FOR A WEEK OR LONGER, AS THIS CAN CAUSE THE BATTERY TO DRAIN ENOUGH IT WILL NOT START. SO I USED THE EXAMPLE THAT I CANNOT LEAVE THE QX80 AT THE AIRPORT IF I WAS FLYING OUT AND GOING ON VACATION FOR A WEEK. THEY RECOMMENDED THAT I DO NOT DO THAT. ALSO RECOMMENDED THAT IF THE QX80 IS GOING TO SIT FOR SEVERAL DAYS, THAT I CAN PURCHASE AND HOOK UP A BATTERY CHARGER/MAINTAINER TO THE BATTERY. THIS WAS NOT SOMETHING TOLD TO ME WHEN I BOUGHT IT, DID NOT READ IT IN ANY VEHICLE INFO. PURCHASED A $90K VEHICLE AND I HAVE TO POP THE HOOD, RUN AN EXTENSION CORD TO AND DEPEND ON A $40 BATTERY CHARGER TO KEEP IT RUNNING. THIS IS NOT ACCEPTABLE FOR ANY VEHICLE. IF I WANTED A VEHICLE THAT I HAD TO CONSTANTLY PLUG IN AND CHARGE, I WOULD HAVE PURCHASED AN ELECTRIC CAR.

Reported

Apr 2020

Incident date

Apr 2020

Mileage

Not provided

Outcome flags

None reported

I HAVE BEEN STRANDED NUMEROUS TIMES WITH THIS VEHICLE. SOME BATTERY GREMLIN OR ELECTRICAL GREMLIN. BROUGHT TO THE SHOP AND THEY SAID THERE WAS A RECALL THAT WAS FIXED. I WENT TO THE STORE 2 DAYS LATER , CAME OUT WITH $400 WORTH OF GROCERIES AND GO TO START MY TRUCK AND NOTHING . BLINKING FLASHING ELECTRIC GLITCHING . IT TOOK 15 MINUTES OF JUST TRYING TO JUMP IT OFF!!! ANNOYING AND DANGEROUS !! OBVIOUSLY THE RECALL IS NOT FIXING THE ISSUE WITH THIS TRUCK .

Reported

Apr 2020

Incident date

Apr 2020

Mileage

Not provided

Outcome flags

None reported

THE CAR'S REARVIEW CAMERA HAS NO VISIBILITY WHEN IT'S NIGHTTIME OR DARK OUTSIDE. THE REARVIEW CAMERA MONITOR IS ALMOST PITCH BLACK AND TOO GRAINY. SIDEVIEW CAMERA ALSO SHOWS NO VISIBILITY (EVEN THOUGH THE CAR COMES WITH THESE FEATURES) AND CHANGING BRIGHTNESS/CONTRAST SETTINGS DOES NOT RESOLVE THE PROBLEM. DURING THE DAY, THERE'S VISIBILITY, BUT AT NIGHT, THE MONITOR IS BLACK AND GRAINY. THE DEALERSHIP'S MAINTENANCE DEPARTMENT HAS NOT RESOLVED THE PROBLEM WHEN CAR WAS BROUGHT FOR MAINTENANCE JUST 45 DAYS AFTER LEASING THE NEW VEHICLE. INFINITI'S CONSUMER AFFAIRS WAS CONTACTED AND THEY HAVE NOT RESOLVED THE PROBLEM AS WELL. THIS CREATES A HUGE SAFETY HAZARD AS WHEN THE SUN GOES DOWN, NOTHING IS VISIBLE IN THE MONITOR WHEN BACKING UP.

Reported

Feb 2020

Incident date

Dec 2019

Mileage

Not provided

Outcome flags

None reported

ON THREE OCCASIONS THE BATTERY IN MY 2019 QX80 HAS DIED FOR NO APPARENT REASON. THE CAR IS A 2019 AND THE BATTERY DIED 8 MONTHS, 10 MONTHS AND NOW 13 MONTHS AFTER PURCHASING IT BRAND NEW. EACH TIME THE CAR HAS DRIVEN FINE IN THE MORNING ON MY WAY TO WORK BUT WHEN I TRIED TO TURN IT ON TO HEAD HOME IT DIDN'T START. I WAS INITIALLY TOLD IT WAS A BAD BATTERY AND THEN TOLD IT WAS AN ALTERNATOR ISSUE. I HAVE TWO YOUNG CHILDREN AND AM NOW SCARED TO DRIVE THEM IN OUR FAMILY VEHICLE OUT OF FEAR OF BEING STRANDED AGAIN.

Reported

Feb 2020

Incident date

Feb 2020

Mileage

Not provided

Outcome flags

None reported

2019 INFINITY QX80 LIMITED 4 X 4--FAULTY AUTOMATIC BREAKING SYSTEM!!! CAR WOULD EMIT A BEEP BEEP BEEEEEEP AND THEN THE AUTO BRAKING SYSTEM WOULD ENGAGE AND CAUSE THE CAR TO COME TO AN ABRUPT STOP. THIS OCCURRED WITHIN THE FIRST 1000 MILES OF DRIVING AND CONTINUED FOR THE DURATION OF OWNERSHIP. THE CAR STOPPED ON THE FREEWAY ACCESS ROAD (35 MPH), STATE HIGHWAY 6 (50 MPH) IN RUSH HOUR TRAFFIC...., SIENNA PARKWAY (45 MPH), 290 (65 MPH) AND TURNING INTO DRIVEWAY (5 MPH). IT WAS INCONSISTENT, AND THERE WERE NO OBSTRUCTIONS (MOVING OR SEDENTARY) TO CAUSE THE SENSORS TO INITIATE THE BRAKES. IT WAS VERY DANGEROUS. I AM WRITING THIS SAFETY COMPLAINT, AS I HAVE CONCERNS THAT NISSAN IS NOT REQUIRED TO REPORT ISSUES IF THEY DO A VOLUNTARY BUY BACK. WE INITIATED A LEMON LAW CLAIM WITH NISSAN NORTH AMERICA. THEY WERE PROFESSIONAL AND QUICK TO RESPOND. THEY BOUGHT THE CAR BACK EXACTLY ONE YEAR FROM THE DATE OF PURCHASE. THE VEHICLE HAD 14,000 MILES AND WAS IN IMPECCABLE CONDITION. I WORRY THAT SOMEONE ELSE MAY BUY THE VEHICLE AND/OR THE ISSUE MAY GO UN-REPORTED. I HAD A PROBLEM FINDING ANY SIMILAR COMPLAINTS, WITH EXCEPTION TO THE MASS RECALL OF THE ROGUE IN CANADA FOR WHAT APPEARS TO BE A SIMILAR ISSUE (SAME PARENT COMPANY). ADDITIONALLY, THE 2020 MODEL WAS RELEASED AND DID LOOK TO ADDRESS OTHER ISSUES WITH THE VEHICLE (SCREEN/TECHNOLOGY), BUT NOT SURE IF THEY SAFETY ISSUE REGARDING THE BRAKES ENGAGING ON THEIR OWN WAS ADDRESSED.

Reported

Jan 2020

Incident date

Jan 2019

Mileage

Not provided

Outcome flags

None reported

WENT TO START CAR AFTER IT WAS SITTING OVER NIGHT (AND TEMPERATURE HAD DROPPED) AND IT WOULD NOT START, REQUIRING A JUMP. NOTHING WAS LEFT ON OVERNIGHT. CAR REQUIRED JUMP START TWO MORE TIMES UNTIL I WAS ABLE TO TAKE TO DEALER. I WAS TOLD IT WAS A DEFECTIVE BATTERY AND BATTERY WAS EXCHANGED. THREE WEEKS LATER, AFTER STOPPING FOR GAS AT 5AM ON WAY TO WORK, CAR WOULD NOT START AGAIN. AGAIN NOTHING HAS BEEN LEFT ON. CAR IS CURRENTLY DEAD IN MY DRIVEWAY. IT IS A 2019! ALSO, THE DOOR COVERING MY GAS CAP NO LONGER OPENS, REQUIRING IT TO BE PRIED OPEN.

Reported

Dec 2019

Incident date

Dec 2019

Mileage

Not provided

Outcome flags

None reported

THE CRUISE CONTROL DOES NOT WORK GOING DOWN A HILL. IT WORKS ON A LEVEL ROAD. IT WORKS GOING UP A HILL. I SET IT AT SAY 50 MPH ON US ROUTE 30, BOSWELL, PA GOING DOWN A HILL AND WITHOUT APPLYING THE BRAKES THE VEHICLE WOULD BE GOING 60 MPH AT THE BOTTOM OF THE HILL. THIS IS DANGEROUS. DEALER TOLD ME NOT TO USE THE CRUISE CONTROL GOING DOWN A HILL!

Reported

Jun 2019

Incident date

Jun 2019

Mileage

Not provided

Outcome flags

None reported

Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk: The lack of an image in the back-up camera display increases the risk of a crash.

Remedy: Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.

Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Risk: An overloaded vehicle can increase the risk of a crash.

Remedy: Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Owner notification letters are expected to be mailed September 4, 2026. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are R26B1 and R26B2. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.