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Model-year record

2020 Honda Pilot
Image: Wikimedia Commons contributor · See source file

2020 Honda Pilot

See the complaints, recalls, crash rating, and fuel economy in the public record. Then check the mileage and history of the car you found.

This page shows records, not a buy or avoid call.

The same model year can include a well-kept car and a neglected one. Use these records to plan what to check. Use the specific-car check when you know the mileage.

Federal source records

Complaints filed

472

Reports to NHTSA, 2020

Safety recalls

11

NHTSA campaigns on record

NHTSA crash test

Overall NCAP rating

Combined MPG

22

EPA estimate

Known issues

Electrical System issues lead owner complaints (41% of 472 reports), followed by unknown or other (10%).

Electrical System41% · 194 reports
Unknown Or Other10% · 48 reports
Engine10% · 47 reports
Forward Collision Avoidance9% · 41 reports
Power Train6% · 30 reports
Fuel System5% · 22 reports
Fuel/Propulsion System4% · 17 reports
Service Brakes3% · 16 reports

+ 17 more component categories with fewer reports.

Share of all 472 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11530802, ODI 11496774, ODI 11340204, ODI 11751683, ODI 11750995.

Individual complaint reports(472)

Showing the 50 most recent reports
Electrical SystemJul 2026 · ODI 11751683Details +

Full brake system, Emissions System problem, and Service System malfunctioning, out of the blue. Factory Reset and System Updated performed with no improvement.

Reported
Jul 2026
Incident date
Jul 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11751683 at NHTSA →
EngineJul 2026 · ODI 11751571Details +

The contact owns a 2020 Honda Pilot. The contact stated that after starting the vehicle, there was an abnormal ticking sound coming from the engine. The vehicle was taken to the local dealer, who examined the engine and discovered metal shavings inside the oil pan and there was engine rod bearing damage. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed of NHTSA Action Number: PE25008 (ENGINE). The contact stated that the vehicle had experienced the failure listed in the NHTSA Action Number. The failure mileage was 46,500.

Reported
Jul 2026
Incident date
Jun 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11751571 at NHTSA →
Electrical SystemJul 2026 · ODI 11750995Details +

Engine start/stop function fails to restart after automatically shutting off at a light or in traffic. It falters and fails to start, then the dashboard lights up with errors, and I have to put it into park before restarting. Sometimes it takes a few tries before restarting. The battery has been replaced twice in the last year and the starter motor within the last year too, but the issue persists.

Reported
Jul 2026
Incident date
Jul 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11750995 at NHTSA →
EngineJul 2026 · ODI 11750637Details +

When the vehicle is at a stoplight or stop sign, the engine regularly shuts off. The engine does not automatically restart and sometimes it takes several minutes to restart the engine, leaving the car blocking traffic at a light. This happens REPEATEDLY and often.

Reported
Jul 2026
Incident date
Jul 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11750637 at NHTSA →
Lane DepartureJul 2026 · ODI 11750225Details +

Lots of crackling noises via the audio system. Display reboots itself many times before it finally went BLANK. Radio / DVD DEAD. Blind Spot warnings DEAD. Back up camera DEAD. Navigation DEAD. Eventually the battery goes DEAD and the car will not start. Got Stranded a few times. Changed the battery. But hopeless and reliability is DEAD. Definitely disappointed with HONDA.

Reported
Jul 2026
Incident date
Jun 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11750225 at NHTSA →
Electrical SystemJul 2026 · ODI 11749829Details +

First of, there are a LOT of Honda Pilot owners online who have the same exact complaints in honda forums and social media. Windshield Lane Keep Assist camera is malfunctioning. Adaptive cruise control, Emissions systems, Road departure system, Auto high beam problem, Lane keeping assist, Collision mitigation system warning lights all come on. No previous warnings or failures prior. This started out of the blue and has been happening everyday for a few months now. This malfunction puts driver and passengers at risk.

Reported
Jul 2026
Incident date
May 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11749829 at NHTSA →
EngineJul 2026 · ODI 11749553Details +

The problem on our Honda Pilot is related to the starter. We have had four instances now where the auto start/stop function has failed to restart the car after sitting at a stop light. This has happened at very busy intersections resulting in difficulty restarting the car and the car temporarily disabling the auto start/stop functions. I just had this happen for the fourth time on 7/9/26 at approximatlely 6:00 PM. I am planning on taking it into the dealership to have it looked at since it has happened multiple times. I also see on the Internet that other owners are having this issue and NHTSA is looking into it. I feel this is a significant safety issues since this happens in traffic and could result in people being rear-ended when their car won't start. This problem started for me about two months ago but I thought it was just a fluke but apparently it is not. The battery and electrical system has been checked and are working properly.

Reported
Jul 2026
Incident date
Jul 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11749553 at NHTSA →
Fuel/Propulsion SystemJun 2026 · ODI 11747427Details +

On two separate occasions this vehicle has died when stopped at a traffic light. First time was in February and the second was in June, both times were in 2026. Both times had to push the off button and do a restart.

Reported
Jun 2026
Incident date
Feb 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11747427 at NHTSA →
EngineJun 2026 · ODI 11746131Details +

Engine Auto off/ on when stopped for signal light. Routinely, when stopped at a light, the engine will fail to turn back on and the car will go off but will not turn itself completely off. This leads to a delay for the engine clicks into neutral and in order to restart, I must turn the vehicle completely off and then restart. This issue occurs when I release the brake to begin my acceleration after the light turns green. And the vehicle stalls so that the traffic behind me which was prepared to move forward is stuck. The amount of time it takes to get the vehicle turned completely off and back on generally takes much of the light change time.

Reported
Jun 2026
Incident date
Jun 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11746131 at NHTSA →
Unknown Or OtherJun 2026 · ODI 11745867Details +

My air conditioning system has gone out for the third time in 6 years. First one was at 38k miles and was the compressor, which contaminated the system, requiring a system replacement. Second time was at 98k miles and was the condenser, which required a whole system replacement. Third time happend at 148k miles and is the compressor, which will result in another full system replacement. The compressor is locked up which will cause the serpentine belt to fail, unless I keep the AC off. I have not yet had this fixed, however I'm very frustrated that this has happened 3 times. A serpentine belt failure can potentially cause a safety issue.

Reported
Jun 2026
Incident date
May 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11745867 at NHTSA →
Lane DepartureJun 2026 · ODI 11745381Details +

At every vehicle startup, multiple warning messages appear on the dashboard indicating failure of the driver assistance safety system. The warnings include Collision Mitigation System Problem, Lane Keeping Assist System Problem, and Auto High Beam System Problem. The issue occurs immediately upon ignition while the vehicle is stationary and resets each time the vehicle is turned off and restarted. The problem is persistent and has not resolved over time. The vehicle was inspected by an authorized dealership and diagnosed with a diagnostic trouble code indicating an internal failure of the forward-facing camera unit used for the driver assistance system. The repair recommendation was replacement of the camera module and calibration. This malfunction affects the vehicle’s advanced driver assistance safety systems, which are designed to support collision avoidance and lane keeping. The failure may result in reduced or non-functioning safety features while driving, increasing the risk of unsafe operation without full driver assistance functionality. No windshield replacement or external impact has occurred that would explain camera damage. The issue began without any known external cause and continues consistently at every startup.

Reported
Jun 2026
Incident date
Jun 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11745381 at NHTSA →
Forward Collision AvoidanceJun 2026 · ODI 11744604Details +

The vehicle suddenly made audible and visual warnings stating critical error. All of the safety features handled by the forward-facing multipurpose camera stopped working. Honda stated the camera has failed (common issue based on research), and is a costly repair. Vehicle less than 6 years old, all maintenance completed timely by Honda, mileage 81k

Reported
Jun 2026
Incident date
Jun 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11744604 at NHTSA →
Fuel SystemJun 2026 · ODI 11744159Details +

The contact owns a 2020 Honda Pilot. The contact stated that while driving at various speeds, the check engine warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed with failures of 4 of the 6 fuel injectors. The vehicle was repaired. The contact related the failure to an unknown recall; however, the VIN was not under recall. The manufacturer was made aware of the failure. The failure mileage was approximately 99,000.

Reported
Jun 2026
Incident date
May 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11744159 at NHTSA →
Forward Collision AvoidanceJun 2026 · ODI 11743577Details +

Warning lights for Adaptive Cruise Control, Lane Keeping Assist, Collision Mitigation, Road Departure, and Auto High Beam all came on simultaneously. From reading several Pilot forums, this seems to be very widespread and dealerships want anywhere between 1500 and 1900 to replace and calibrate the camera system which controls these functions. If it’s widespread, the vehicles should be recalled.

Reported
Jun 2026
Incident date
Jun 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11743577 at NHTSA →
Electrical SystemJun 2026 · ODI 11743006Details +

The car makes a popping/static sound weather turned off or on . The infotainment center and screen has shut off while driving and using GPS leaving me to scramble with my phone to get a GPS on and this happens without any warning so I don't have any time to pull over to a safe place . I have taken the vehicle to 2 different mechanic shops and they did not find anything when hooked up to their computer . This is a random problem that happens at different times ,there is no telling when it will happen .when the popping/ static sound starts it is difficult to hear the music and the GPS on the car is not always correct it leads to the wrong places.

Reported
Jun 2026
Incident date
Jan 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11743006 at NHTSA →
Forward Collision AvoidanceJun 2026 · ODI 11742398Details +

I took my vehicle in due to a recall on the coaxial cable that was causing the electronic to malfunction and make a constant electrical popping sound. Shortly after that was replaced, the multipurpose camera started to malfunction and eventually gave out completely. I have warning lights constantly and cannot use any safety features in the vehicle, not even the cruise control. After much research this is an issue for thousands of Honda owners and is absolutely a safety issue. I’m scared to death to drive this car.

Reported
Jun 2026
Incident date
Apr 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11742398 at NHTSA →
EngineMay 2026 · ODI 11740614Details +

The issue that I am having is very serious if I forget to hit the off button which disables the energy saving my car will shut off. This happens if I am at a stop sign or stop light. I literally have to restart my car all over again. Cars behind me have almost hit me. At first I thought this is a new vehicle it is normal for this happen but quickly rode cards similar to my vehicle features and their cars would not stop like mine does. I have called the dealer several times to report this incident but the managers never return my phone calls. I do fear my safety and my children's safety.

Reported
May 2026
Incident date
Apr 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11740614 at NHTSA →
Lane DepartureMay 2026 · ODI 11739442Details +

The multipurpose front camera (Honda Sensing camera unit) failed internally, triggering diagnostic trouble code U3000-49. Multiple warning lights activated simultaneously on the dashboard, disabling all Honda Sensing safety systems including Adaptive Cruise Control (ACC), Lane Keeping Assist System (LKAS), Collision Mitigation Braking System (CMBS), Road Departure Mitigation, and Automatic High Beams. The failure occurred spontaneously with no prior accident, impact, or windshield replacement. The vehicle has low mileage and the failure appears consistent with a known design defect affecting Honda Sensing camera units in 2016–2020 Honda models. The failure was confirmed by a Honda dealership using Honda Diagnostic System (HDS), which identified internal electronic failure of the camera unit. Safety is at risk because the collision mitigation braking and lane keeping systems — relied upon for highway driving — are completely non-functional. This issue is widely reported across Honda Pilot, Odyssey, CR-V, HR-V, and Ridgeline forums, suggesting a systemic manufacturing defect. Honda has not issued a recall despite the safety-critical nature of these systems. The cost of replacing the multipurpose camera is very high and prohibited for many families.

Reported
May 2026
Incident date
Mar 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11739442 at NHTSA →
Electrical SystemMay 2026 · ODI 11739590Details +

If I leave the auto idle engine stop on,and come to a complete stop, the auto engine stop turns on, but as I release the brake to drive, the vehicle stalls in drive and engine shuts down. I will have to manually turn the car back on and restart the whole system before being allowed to continue. All while at a green light and a ton of traffic waiting behind me to move! Its very disappointing and embarrassing. The failure happened about 5 days after purchase. I just assumed it was a bug, and always turn it off before starting my drive.

Reported
May 2026
Incident date
May 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11739590 at NHTSA →
Power TrainMay 2026 · ODI 11738554Details +

MOST Network problems continue to persist even after MOST FAKRA Service Cables Safety Recall work was performed. Typical progression: Radio goes silent, Infotainment Screen displays error message, "Network Communication Lost / MOST Net Off", Driver Information Interface Display goes blank, then 3 error messages cycle, "Blind Spot Info System Problem", "Emissions System Problem", "Transmission System Problem", and vehicle enters limp mode (stuck in 3rd gear). Multiple safety issues: Rearview camera does not function, vehicle speed is not displayed, vehicle gas gauge is not displayed, blind spot system does not operate, reduced vehicle power.

Reported
May 2026
Incident date
Apr 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11738554 at NHTSA →
Electrical SystemMay 2026 · ODI 11737997Details +

When starting vehicle after leaving the grocery store, there were multiple fault messages displayed on the dash cluster. They were showing five fault areas, the Adaptive Cruise Control, Forward Collision Warning, Lane Departure Warning, Lane Keeping Assistance and Parking Collision Warning. When arriving at the Honda dealer service department I was advised that this is a common issue and would most likely be a front camera failure. After the Honda service department diagnosed the issue they confirmed it was a camera failure. I contacted American Honda asking for goodwill assistance and after giving all of my information, I was sent an email to reply to with the same information. Two days later I received a call and had to go over the same information a third time. I was advised this process would be 2-3 days. Three days later I receive a call and was requested to give the same information a fourth time and the told it would be 3-5 days from then to evaluate and I would receive a call. Four days later I called American Honda for status and was offered a partial goodwill assistance that I would be need to pay $955 for the repair instead of $2200+ which was originally quoted. From working for Acura for 17 years it is obvious that American Honda assisted minimally as the warranty rate is around the same cost. They made the dealer take the cut in pay and endured minimal cost to American Honda and a major cut ended by the dealer. Being this is a common issue with a $2000+ cost, there should be more consideration allowed for this failure.

Reported
May 2026
Incident date
May 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11737997 at NHTSA →
EngineMay 2026 · ODI 11736439Details +

Per Honda, the standard maintenance of replacing a timing belt and tensioner has put more tension on the crankshaft, which causes a tapping noise from the connecting rod bearings when the vehicle is accelerating under load. The vehicle is available for inspection upon request. Honda has said that this does not harm the engine, but a noise of this kind is not normal and any noise of this kind associated with this particular part of the engine has the possibility of degrading the engine's life and causing a potential safety issue while driving down the road. Yes, the problem has been reproduced by the dealer. Dealer service department has been the only one to inspect it. No, there were no warning lamps, messages, or other symptoms of the problem prior to the failure. The issue first appeared right after getting the mandatory timing belt maintenance when driving away from the dealer service department.

Reported
May 2026
Incident date
Apr 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11736439 at NHTSA →
Forward Collision AvoidanceMay 2026 · ODI 11735059Details +

Issue with the forward collision sensor, lane keep departure, and adaptive speed control. It has a mind of its own if it works or not. Some times it working then while drive the warnings and dings start going off while driving. There isn't a way to use cruise control if there is an issue with the system.

Reported
May 2026
Incident date
Dec 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11735059 at NHTSA →
EngineApr 2026 · ODI 11734479Details +

I am seeing warning lights on my screen and using OBD-II scnner shows code P0302 (misfires). Vehicle bought 2020 August and gas about 90K miles. Is this vehicle under recall for this issue

Reported
Apr 2026
Incident date
Apr 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11734479 at NHTSA →
Lane DepartureApr 2026 · ODI 11732191Details +

My current 2020 Pilot has presented a failure/ malfunction at the multipurpose camera in the front side resulting on the most important safety advance drivers assistance systems to not to work (Collision Mitigation System, road departure mitigation system, auto high beam, lane keeping assist, automative emergency breaking). This malfunction for this safety device could put at risk my family while driving since system got deactivated for no reason and will not respond to under unexpected situation while driving. I notice several messages on my dashboard then I confirmed safety componentes where bypassed and not activated not working properly. The problem was reporte at a dealer, then vehicle device was inspected and confirmed by the dealer that the safety multipurpose camera has a malfunction. Prior to the failure there were no messages or symptoms, just stops working without advice. Safety devices must he operative at all time, me vehicle is in very good condition and not more that 6 years old.

Reported
Apr 2026
Incident date
Apr 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11732191 at NHTSA →
Forward Collision AvoidanceApr 2026 · ODI 11731117Details +

These systems have stopped working due to a faulty LKAS camera that is mounted at the windshield

Reported
Apr 2026
Incident date
Apr 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11731117 at NHTSA →
StructureApr 2026 · ODI 11730911Details +

Paint failure - rear roof panel. Paint chips flaking off. NOT a gradual failure, clear coat in good condition. No skuff marks or damage prior. Large paint chips pealing off exposing bare metal. Paint color : Modern steel metallic

Reported
Apr 2026
Incident date
Apr 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11730911 at NHTSA →
StructureApr 2026 · ODI 11730662Details +

While driving at approximately 55 mph on a clear day, the panoramic sunroof glass spontaneously shattered with a loud explosion. There were no overpasses, construction zones, or other vehicles in the immediate vicinity to suggest an external impact from a rock or debris. The glass shattered into small granules, some of which fell into the cabin while the vehicle was in motion, creating an immediate distraction and safety hazard.

Reported
Apr 2026
Incident date
Apr 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11730662 at NHTSA →
Forward Collision AvoidanceMar 2026 · ODI 11726632Details +

my rear view camera went out and it is a $2,000 fix. can this please be a recall? i know many others this has happened to as well.

Reported
Mar 2026
Incident date
Mar 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11726632 at NHTSA →
Forward Collision AvoidanceMar 2026 · ODI 11726638Details +

Almost immediately after purchase, the orange BRAKE sign came on and the gas pedal slightly braked for me. The forward collision light stayed on my dash board. The camera behind the windshield mirror seems to be malfunctioning. It will go off whether a car is close to me or not. It happens at random times during my drive and it worries me if I am going a decent spend with people behind me or in front of me and my car starts to break on its own, potentially causing a crash.

Reported
Mar 2026
Incident date
Dec 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11726638 at NHTSA →
Air BagsMar 2026 · ODI 11726110Details +

Passenger airbag shows airbag as off very often. There will be a passenger over 65 pounds and still indicates that the airbag is off.

Reported
Mar 2026
Incident date
Mar 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11726110 at NHTSA →
Electrical SystemMar 2026 · ODI 11726111Details +

Infotainment center making popping and cracking sounds during every drive. System will completely shut down and not work at all. No access to navigation, phone or infotainment center at all. Audio will completely cut out during music and phone calls.

Reported
Mar 2026
Incident date
Mar 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11726111 at NHTSA →
Forward Collision AvoidanceMar 2026 · ODI 11726112Details +

I will be driving down the road with no other cars in sight and the car will sense something that isn’t there and engage in emergency braking. This is very dangerous when traveling at high speeds.

Reported
Mar 2026
Incident date
Mar 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11726112 at NHTSA →
Forward Collision AvoidanceMar 2026 · ODI 11725857Details +

January 2026 multiple dashboard warning lights stating ACC problem, LKAS problem, Collision Mitigation System problem, Road Departure Mitigation System problem, and Auto High-Beam problem. 3/18/26 took vehicle into local Honda dealership where they ran diagnostics with the results showing the "multi purpose camera unit internal failure." They checked wiring and connector which were ok so dealership is recommending replacement of camera and recalibration.

Reported
Mar 2026
Incident date
Jan 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11725857 at NHTSA →
Unknown Or OtherMar 2026 · ODI 11725861Details +

February 2026 the air when the AC was on did not seem very cold then about 3 weeks later AC was not putting out any cold air. 3/18/26 took vehicle to local Honda dealership where they ran diagnostics with results showing "black death on the low and high side ports." Dealer recommends replacing entire AC system and then recharged.

Reported
Mar 2026
Incident date
Feb 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11725861 at NHTSA →
Forward Collision AvoidanceMar 2026 · ODI 11724252Details +

LKAS, adaptive cruise control, auto high beams, forward collision, auto breaking warning lights all came on and failed. Lots of other Honda pilots of this vintage are experiencing this issue according to Honda forums.

Reported
Mar 2026
Incident date
Mar 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11724252 at NHTSA →
EngineMar 2026 · ODI 11723826Details +

Hi, I have a 2020 Honda Pilot that showed signs of stalling. AutoNation Honda Thornton Road checked (03/07/2026) and reported I need an INJECTOR KIT replaced and SDC GDI -INTAKE THROTTLE BODY FURL INJECTOR SERVICE. All warning lights were on intermittently (on all day then nothing for 2-3 days then on all day the following day.) The vehicle vibrates and feels like it's loosing power. Honda's website stated risk as " If the fuel pump module is inoperative, the engine may not start or can stall while driving, increasing the risk of a crash or injury. " I have two small kids (18 month and 5 year old) that I commute to and from school every day. Honda's website shows the same issue for Honda Pilots 2016-2021 however, my VIN does not qualify me for the recall. Instead I received an estimate for said repairs for 3,345.06. Please! I am asking you to intervein as it is unfair to single out some vehicle owner even though they are having the same issue as others. Thanks in advance.

Reported
Mar 2026
Incident date
Mar 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11723826 at NHTSA →
Engine And Engine CoolingMar 2026 · ODI 11723617Details +

The contact's husband owns a 2020 Honda Pilot. The contact stated that while her husband was driving 55 MPH, the Emissions warning light illuminated. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed and determined that the catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under warranty. The approximate failure mileage was 91,000.

Reported
Mar 2026
Incident date
Feb 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11723617 at NHTSA →
Electrical SystemMar 2026 · ODI 11722007Details +

While driving, we eill hear a popping noice coming from the dash speakers - almost sounds like fine grains if sand hitting windshield - at which time the media display, i.e. navigation /radio control display/etc. will turn black and briefly display "Network Connection Lost, MOST Net Off" message before the display goes completely black. This has only been noticed AFTER a recall service was performed.

Reported
Mar 2026
Incident date
Mar 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11722007 at NHTSA →
Service BrakesMar 2026 · ODI 11721562Details +

Almost every day since new the vehicle will alarm 'brake' on dash while driving on 2 lane back roads that have some slight curves (these are all around our house). At least once a month the car will automatically apply the brakes while coming around a curve or over a blind hill. Both of these scenarios occur 50/50 when there is oncoming traffic or no oncoming traffic. It can happen with someone ahead of me in the same lane, but not as often. In all cases throughout the years there has not be a need for braking. In one instance a few years ago we were driving on a divided 4 lane state highway. Cruise control was on and ACC was on. We moved into the left lane to pass a car. When we came within ~20' of the car, the Pilot engaged in automatic braking hard as it detected the car we were attempting to pass as an obstacle in front of us. There was never any danger of hitting the other car. However, a car following us almost rear-ended our car due to the unforseen/not needed hard braking. My wife will no longer use cruise control in this vehicle since this happened. The dash 'brake' warning is easy to replicate if you drive for a while on the roads near my house. The auto braking is not able to reproduced on demand. Now the car is complaining to see the dealer about a CMBS (collision mitigation braking system) error. I'll have to troubleshoot this (or maybe just turn it off), but the entire system has been sub par and accident prone since original purchase new in 2019.

Reported
Mar 2026
Incident date
Mar 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11721562 at NHTSA →
Lane DepartureFeb 2026 · ODI 11720575Details +

An internal failure on the front windshield camera assembly part #36160-TG7-A63 had caused the Advanced Driver Assistance Systems to fail. Which in turn has caused the following systems to fail: Adaptive Cruise Control, Automatic Emergency Braking, Blind Spot Warning, Forward Collision Warning, Lane Departure Warning, Lane Keeping Assistance, Parking Collision Warning, and Rear Cross Traffic Warning. Leaving these systems unrepaired due to a known and common hardware failure issue leads to this specific vehicle and the ones similar unsafe for the driver and occupants due to the safety systems being inoperable. The problem has been confirmed on two separate occasions by my local Honda dealer. The known issue with this specific camera assembly leads to a multitude of warning lights being displayed including: adaptive cruise control warning, lane keep assist, collision mitigation system problem, and auto high beam mitigation.

Reported
Feb 2026
Incident date
Oct 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11720575 at NHTSA →
Electrical SystemFeb 2026 · ODI 11718097Details +

CAR WILL RANDOMLY LOSE ALL POWER AS IF THE BATTERY IS DEAD AND THEN FLICKER AND COME BACK ON. NO WARNING LIGHTS OR CHECK ENGINE LIGHTS ARE ON. NOTHING HAS BEEN INSPECTED YET BUT THIS SAME PROBLEM WAS A PREVIOUS RECALL ON THIS MAKE AND MODEL

Reported
Feb 2026
Incident date
Feb 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11718097 at NHTSA →
EngineFeb 2026 · ODI 11718170Details +

Currently showing DTC P219B (O2 Sensor Signal Biased/Stuck Lean – Bank 2 Sensor 1) along with P0430 . For prior years thru 2019, Honda has issued Service Bulletins 19-072 and 20-100 covering DTCs P030x, P219A, and P219B, which may involve PCM software updates, a Cylinder A/F Test, and potential injector replacement. However, they have not issued bulletins for 2020. My car only has 58,000 miles.

Reported
Feb 2026
Incident date
Feb 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11718170 at NHTSA →
Fuel/Propulsion SystemFeb 2026 · ODI 11717994Details +

SUV check engine light for the emissions system came on 11/21/2025. The light does not stay on all the time, it goes on and off ever several days. During my state inspection, dealer diagnosed issue to a P0430 code and ran a cylinder AF test. It revealed that cylinders 2, 5 and 6 failed for rich conditions and stated the fuel injectors require replacement. Both the dealer and honda Corp. stated there is no coverage for this issue. I did find that this issue was found with previous years for my model and make, however my year is not covered for the warrenty extension. Honda service bulletin 20 - 100.

Reported
Feb 2026
Incident date
Nov 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11717994 at NHTSA →
Forward Collision AvoidanceFeb 2026 · ODI 11716897Details +

On or about January 7, 2026, we were driving through town and the dash cluster lit up with five separate warnings for safety features no longer operational. These are adaptive cruise control, lane keeping assist, collision mitigation, road departure mitigation, and automatic high beams. We cleaned the windshield and radar housing. Then the battery was replaced. None corrected the problem. An appointment was then scheduled at the dealership for 1/9/2026. It was determined the multi-purpose camera had an internal short. The only fix is a new camera ($1284) and re-aim process. The total repair cost, not including the $165 diagnostic fee, is $1727. In the meantime, the driver safety features are mostly unavailable, including the traditional cruise control. I say mostly because the system randomly works for a few minutes before overheating/shorting. I worry about fire and sudden emergency braking due to the short. I must note this system has never functioned well. In particular, the camera and/or radar “sees” problems that don’t exist and unnecessarily and repeatedly activates the warning notifications, especially on two-lane highways. I may still have video of a trip where there were dozens of warning notifications within just a few miles for cars in their own lane. The collision mitigation system has been off for nearly all our ownership as it nearly caused a major accident on our second day. As I was accelerating up to highway speed to merge onto the highway I activated my turn signal. A truck in the driving lane was slowing to let me in, however, the system saw traffic in the vicinity and activated numerous warnings on the dash while simultaneously activating the brakes and steering me towards the ditch. The car behind me had to panic brake to avoid hitting me. I had limited driver input during this period but was able to get stopped on the shoulder of the highway. I liken the Honda Sensing system to a 16 year old driver who is prone to panic.

Reported
Feb 2026
Incident date
Jan 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11716897 at NHTSA →
Electrical SystemFeb 2026 · ODI 11716679Details +

Driving on the highway dash goes completely black. Can’t see speed. Cruise control shuts down. Have to pull off the highway shut the engine down and wait for a couple minutes then restart. I have had all recalls repaired at the dealership where purchased but this happens weekly. At 50,000 miles I noticed rough and abrupt transmission shifting and clunking with a lag in acceleration. This continues despite multiple transmission flushes. The problem continues to worsen and current mileage is at 71000

Reported
Feb 2026
Incident date
Feb 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11716679 at NHTSA →
SeatsFeb 2026 · ODI 11716260 · crashDetails +

In my Honda 2020 Pilot, the driver's side headrest in the 3rd row will no longer stay upright. It simply stays flat and will not lock into place. As the headrest will not stay upright, the seat is unusable. If someone used that seat or if the headrest would fail while a person is sitting in that seat, it would cause an injury risk. It looks like their is evidence that Technical Information and Support may be aware of the issue as indicated in a document on the nhtsa website.

Reported
Feb 2026
Incident date
Nov 2025
Mileage
Not provided
Outcome flags
Crash
Open ODI 11716260 at NHTSA →
Electrical SystemFeb 2026 · ODI 11715957Details +

My wife drives this vehicle daily with our 3 children all of sudden these warning lights come up: Trailer stability assist problem Road departure mitigation system problem Power steering system problem Emission system problem Vehicle stability assist problem Hill start assist problem The last time this happen was 1/28/2026 Took it to the dealer 1/31/2026 showed the association the video he said he has not heard of this but mostly caused by the battery. They looked at the battery all is well. If it happens again to bring it in he said. This was the 3rd time this happens the warning lights will go off. Took it to auto zone and they could not find the caused. This is dangerous to happen and unacceptable. Based on social media multiple people have this issue and causinga safety concern. What would it take for HONDA TO FIX THIS. PLEASE MAKE A RECALL!!

Reported
Feb 2026
Incident date
Jan 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11715957 at NHTSA →
Power TrainJan 2026 · ODI 11708440Details +

2020 Honda pilot will sporadically turn off at highway speeds and at stop lights and will not turn back on until placed in park with foot on the brake. This is not to be confused with the start/stop feature used to save fuel. Additionally the 2020 pilot will lurch forward (like stuck in drive) while still in park.

Reported
Jan 2026
Incident date
Jul 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11708440 at NHTSA →
EngineDec 2025 · ODI 11708041Details +

There was a snap like sound under my hood while driving. Shortly after, the check engine light engaged and the vehicle lost all ability to accelerate. This happened while merging onto a fairly busy road, with rolling hills. If there were vehicles around there would have been potential for an accident. If this happened on the freeway in a middle lane, the vehicle would not have been able to successfully exit without causing extreme danger to the passengers and other vehicles. The vehicle stopped on the side of the road. When the ignition was briefly reengaged, there were rolling error codes, including vehicle stability, all wheel drive failure, etc. The engine was noticeably knocking. The vehicle was towed and inspected by an independent mechanic. The 3rd cylinder in the engine will no longer hold compression. I now need to get the vehicle to an engine specialist for further inspection and repair.

Reported
Dec 2025
Incident date
Dec 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11708041 at NHTSA →

This page shows the latest 50 reports to keep it usable. The count above includes every complaint NHTSA has returned for this model year.

Recalls(11)

Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.

StructureApr 2026 · 26V365000Details +

American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.

Risk: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.

Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk are expected to be mailed July 7, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.

Open full NHTSA recall record →
Air BagsJan 2024 · 24V064000Details +

Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.

Risk: An air bag that deploys unintentionally during a crash can increase the risk of injury.

Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.

Open full NHTSA recall record →
TiresNov 2021 · 21V165000Details +

Honda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.

Risk: Overcured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation, which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.

Remedy: Honda will notify owners, and dealers will inspect all four tires and replace them as necessary, free of charge. The recall began April 22, 2021. Owners may contact American Honda Motor Co. customer service at 1-888-234-2138. Honda's number for this recall is UA2.

Open full NHTSA recall record →
EquipmentJun 2020 · 20V067000Details +

Honda (American Honda Motor Co.) is recalling certain 2020 Passport and Pilot vehicles. The certification label may have been printed with ink that can be wiped away with a solvent, removing the Gross Axle Weight Rating (GAWR) and Gross Vehicle Weight Rating (GVWR) information.

Risk: If the operator is unable to refer to the label information, the vehicle may be overloaded, increasing the risk of a crash.

Remedy: Honda will notify owners, and dealers will replace the certification label, free of charge. The recall began March 24, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is B6T.

Open full NHTSA recall record →
Structure · 19V784000Details +

Honda (American Honda Motor Co.) is recalling certain 2019-2020 Pilot and 2019 Passport vehicles. The front frame left and right side upper members may not have been welded completely to the unibody. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 219, "Windshield Zone Intrusion."

Risk: In the event of a crash, incomplete body welding may provide inadequate protection to occupants, increasing the risk of an injury.

Remedy: Honda will notify owners, and dealers will inspect the vehicle for missing welds, free of charge. If the vehicle is identified as missing welds, the dealer will offer to repurchase the vehicle or provide a similar replacement vehicle. Owner notification began November 6 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X6J.

Open full NHTSA recall record →
Back Over Prevention · 20V439000Details +

Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."

Risk: Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.

Remedy: Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.

Open full NHTSA recall record →
Electrical System · 20V440000Details +

Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Risk: A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy: Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.

Open full NHTSA recall record →
Visibility · 23V174000Details +

Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: Detached mirror glass can reduce driver visibility, increasing the risk of a crash.

Remedy: Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.

Open full NHTSA recall record →
Back Over Prevention · 23V431000Details +

Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.

Remedy: Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.

Open full NHTSA recall record →
Fuel System · 23V858000Details +

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

Open full NHTSA recall record →
Air Bags · 26V332000Details +

Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.

Risk: Air bags that deploy unintentionally during a crash increase the risk of injury.

Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.

Open full NHTSA recall record →

A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.

Investigations

4 NHTSA investigations on record

Investigations are agency reviews, not findings that a vehicle is defective.

Engine failure

The Office of Defects Investigation (ODI) has received 414 reports of connecting rod bearing failures in the 3.5L V6 engine used in the following vehicles: Model Years (MY) 2018-2020 Acura TLX, MY2016-2020 Acura MDX, MY2016-2020 Honda Pilot, MY2018-2020 Honda Odyssey, and MY2017-2019 Honda Ridgeline.  The subject engine failures were analyzed as part of a Recall Query (RQ24013).  It was determined that these engine failures are outside the scope of Honda Recall 23V-751. Further, evidence gathered in conjunction with RQ24013 does not suggest this failure is caused by the same crankshaft manufacturing defect that is addressed by Honda in Recall 23V-751.  Based on analysis of data from RQ24013, NHTSA has closed that investigation. The significant number of reports of engine failure in vehicles outside the scope of RQ24013 presents a potential safety risk that warrants further investigation.  ODI is opening this Preliminary Evaluation (PE) to further evaluate the scope and severity of the potential problem and to fully assess the potential safety-related issues.  To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

No Restart After Auto Start/Stop Engages

On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Engine failure

On November 8, 2024, the Office of Defects Investigation (ODI) opened Recall Query RQ24013 to assess the scope of Honda recall 23V-751 after receiving complaints that alleged connecting rod bearing failures in vehicles that were not within the scope of recall 23V-751. In November 2023, Honda recalled 248,999 various Model Year (MY)2016–2020 Honda and Acura vehicles equipped with the 3.5L V6 engine. Honda recalled these vehicles due to a crankshaft manufacturing defect that caused premature connecting rod bearing wear and engine seizure. While the out-of-scope failures involved in these complaints appear to have a very similar failure mechanism as the recalled engines, a thorough analysis of all available data from Honda has not indicated that the same manufacturing defect exists in the out-of-scope engines as the engines recalled by 23V-751. Based on this analysis ODI has determined that Honda has properly defined the scope of recall 23V-751. Consequently, ODI will close this RQ investigation.  NHTSA will continue to investigate these complaints of engine failure as part of a new Preliminary Evaluation Investigation (PE25008). The Agency reserves the right to take additional action if warranted by new circumstances.

No Restart After Auto Start/Stop Engages

On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Preliminary Evaluation is being upgraded to an Engineering Analysis, EA25004, to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope for the Engineering Analysis to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaigns. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Crash-test ratings

2020 Honda PILOT SUV FWD NHTSA source

Overall
Frontal
Side
Rollover

2020 Honda PILOT SUV AWD NHTSA source

Overall
Frontal
Side
Rollover

Source: NHTSA New Car Assessment Program (NCAP).

Fuel economy by trim

TrimEngineDrivetrainCityHwyCombined
Pilot FWD3.5L 6-cylFront-Wheel Drive202723
Pilot FWD3.5L 6-cylFront-Wheel Drive192722
Pilot AWD3.5L 6-cylAll-Wheel Drive192622
Pilot AWD3.5L 6-cylAll-Wheel Drive182621

EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.

Before you buy

Useful next checks

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Compare the year-by-year record

Open another year for its own evidence-gated decision. TireKick does not crown a best year from raw complaint totals.

2020 Honda Pilot: frequently asked

What does the complaint record show for the 2020 Honda Pilot?

Owners filed 472 NHTSA complaints about the 2020 Honda Pilot. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.

What are the most common problems on the 2020 Honda Pilot?

The most-reported problem areas are Electrical System (41% of complaints) and unknown or other (10%).

How many recalls does the 2020 Honda Pilot have?

11 recalls have been issued that affect the 2020 Honda Pilot, covering components such as structure. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.

What gas mileage does the 2020 Honda Pilot get?

The EPA rates the 2020 Honda Pilot between 21 and 23 mpg combined, depending on trim and drivetrain.