2013 GMC Yukon

Odometer Fraud. The contact purchased a 2013 GMC Yukon. It was discovered that there was a mileage discrepancy. The vehicle was an independent dealer sale. At the time of purchase, the vehicle mileage was 92,000; however, a diagnostic report at O'Reilly's listed mileage as 172,000.

Reported

Jul 2026

Incident date

Jul 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2013 GMC Yukon. The contact stated that while driving approximately 65 MPH, the rear tailgate opened independently. The failure had occurred on several occasions. The battery warning light was illuminated. The contact stated that while driving at approximately 55 MPH, the vehicle lost automotive power. The contact pulled over to the shoulder lane and attempted to shift to park(P); however, the vehicle failed to shift to park(P). No warning lights were illuminated. The vehicle was towed to a dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired. The vehicle was taken to a dealer to be diagnosed; however, the dealer stated that the failure of the battery light being illuminated was unknown. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

Steering wheel will not lock when in park and the vehicle is turned off. This is referring to the Steering/Shifter Recall (13V-001).

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

Odometer Fraud. The contact owned a 2013 GMC Yukon. The contact sold a vehicle to an independent company, Pedal.com; however, was advised that the vehicle was sold to an individual and the odometer appeared to be altered. The contact stated that another individual discovered that there was a mileage discrepancy after the purchase. The vehicle was an independent dealer sale. At the time of purchase, the vehicle mileage was 119,000. It was later discovered that the mileage was 273,000.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

Vehicle equipped with 6.2l v8 engine. Have been experiencing hesitation upon acceleration, decrease in power/reduced performance, trouble starting, abnormal shifting (particularly from 2nd to 3rd and 3rd to 4th gear) for about two months. On two separate occassions(once about 1yr ago and the second time about a week ago) during normal use of the vehicle, the car started to shudder and the CEL began flashing. Both times I immediately pulled over and shut off the vehicle. Fluids were good, car has never overheated, regular maintenance has been performed as well. When I turned the car back on, the light was off and didn't show any signs that there was an issue. Two days ago during normal use of the car at about 35mph, a loud knocking/ticking sound started. I was about 1/8 mile from my destination so I attempted to make it there. Driveway is uphill and when I accelerated to get up the hill the sound got much louder and ticking was twice as fast. Shut off the car, let it cool, and knocking sound was just as bad the next time I started the car. Had the car towed to prevent damaging the vehicle further. This car is financed and i have three payments left on the 54 month contract. Today i reached out to the dealer about the issue and asked if I should bring my car to their service dept. I explained how i have been experiencing most of the issues that GM has identified as warning signs that indicate a potential engine failure and I was told theres no way my car has a recalled engine and the guy laughed at me when I tried to give him the information I found on the NHTSA website. Not really sure who I'm supposed to call to get some help with this issue.

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2013 GMC Yukon XL. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment. No warning light was illuminated; however, the "Service Engine" message was displayed on the instrument panel. The vehicle was taken to a dealer where it was diagnosed that the lifters needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that the lifters needed to be replaced once again. The vehicle was repaired however, the failure persisted. The vehicle was taken to a dealer again to be diagnosed; however, the cause of the failure was not determined. The manufacturer was notified of the failure. The failure mileage was approximately 150,000.

Reported

Mar 2025

Incident date

Mar 2020

Mileage

Not provided

Outcome flags

None reported

I received a safety recall notice for my vehicle and scheduled an appointment for repair, #N212328790. Upon arriving, the dealer advised me there was a very small crack in the dash and if the dash cracked during the removal or installation, GM would NOT reimburse for any damage to the dash. The default was with the manufacturer and if they didn't replace it correctly, I'd be out serious money to replace and maintain the value of the vehicle.

Reported

Jul 2024

Incident date

Jul 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2013 GMC Yukon XL. The contact stated that the air bag warning light was illuminated. The contact received notification of NHTSA Campaign Number: 21V053000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer informed the contact that should the dashboard get cracked, replacing the dashboard would be at his expense. The contact called another local dealer, Cannon Motors LLC (100 N Thacker Lp., Oxford, MS 38655), who informed the contact about the dashboard possibly being cracked and the associated fees. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 156,000. Parts distribution disconnect.

Reported

Jun 2024

Incident date

Jan 2024

Mileage

Not provided

Outcome flags

None reported

The issue is that we have to sign off on liability for the dealer to install the new safety airbag to state that we are accepting a cracked dashboard. This is ridiculous and the manufacturer (GMC) should have to replace the dashbboard along with the air bag.

Reported

Nov 2023

Incident date

Nov 2023

Mileage

Not provided

Outcome flags

None reported

TRACTION CONTROL WARNING LIGHT INDICATE STABILITRAC NEEDS SERVICE AND IS NOT ON. OBD CODE READS BAD STEERING SENSOR. ACCORDING TO OTHER GM OWNERS ONLINE THIS IS A CONSTANT PROBLEM WITH THESE VEHICLES. MANY SHOW THE REPAIR INSTRUCTIONS ON LINE. THE WARNING LIGHT HAS BEEN OFF AND ON FOR SOME TIME WHEN CAR IS COOL ITS OFF WHEN IT SETS IN THE SUN IT GOES ON. I HAVE CONTACTED THE TOPEKA KS GM DEALER TWICE THIS WEEK TO GET THE COST TO REPLACE THIS SENSOR AND AM TOLD THEY WILL CALL ME BACK BUT NO ONE HAS.

Reported

Jul 2023

Incident date

Jul 2023

Mileage

Not provided

Outcome flags

None reported

UNKNOWN. Truck would not move out of gear as the gear shift was just moving up and down and not catching any gears

Reported

Jun 2023

Incident date

Jun 2023

Mileage

Not provided

Outcome flags

None reported

Stopped at a light and went to pull off when the light turned green and the car would not move at the speed of gas I was giving it coasted into the Intersection. I had to turn the car off in the middle of an intersection, restart it and shift back into drive as I got down the road it did the same thing I’ll be in drive and go to apply gas and seems as though the transmission slips causing unsafe driving.

Reported

Jan 2023

Incident date

Jan 2023

Mileage

Not provided

Outcome flags

None reported

The truck locks start locking and unlocking on their own, the stabilitrac and traction control will cycle between on and off, the motor will shut off, it goes to limp mode, check engine light comes on, traction control light comes on, abs light comes on, it has stalled in drive throughs on the interstate, driving around town, the vehicle is at pat clemons gmc in boone iowa, they replaced the bcm and it is still happening, there is an nhsta campaign #14V61400 for a chassis control module recall, this vehicle vin is not in that, but it does exhibit all the symptoms mentioned in the recall, very much a safety issue as it can happen anytime, especially when it is raining or snowing, started about a year ago

Reported

Dec 2022

Incident date

Dec 2022

Mileage

Not provided

Outcome flags

None reported

I call this a "Panic breaking defect" I have experienced this on two different GMC vehicles manufactured 14 years apart. The first was a 1999 GMC suburban with mechanically operated throttle control. The second was my present GMC Yukon XL Denali with electronic throttle control. The defect: The close proximity of the accelerator pedal to the brake pedal makes it possible to have the right foot on both pedals at the same time. This results in high engine RPM and full breaking pressure, however, the anti-lock breaking system releases and re-applies the break pressure repeatedly allowing the vehicle to lunge forward a short distance on each cycle. To remove ones foot from the both pedals so as to apply it to just the break would result in the vehicle, engine being at high RPM, to allow the vehicle to speed forward resulting in a serious collision. True one could use the left foot, if able, on the break and then remove the right foot, allowing the engine to return to idle but on modern automatic transmission equipped cars where the left foot plays essentially no part in driving, such an action is not likely to occur. Also the ignition key could be turned off but with both hands employed to apply maximum pressure on the steering wheel to ensure maximum braking effort, that is not likely to occur either, besides that would result in lack of power steering and vacuum boost to the break system. A proposed solution: In a drive by wire environment it would be simple to send an idle signal to the throttle body every time the break pedal is pressed and this is the condition which occurs in a normal breaking situation. I have related this to the service manager of my local dealer and have also communicated it to General Motors Customer Support even offering to demonstrate the problem but have received no response. After all I am only a lowly customer and it matters not that I am also a retired Engineer!

Reported

Nov 2022

Incident date

Jan 2020

Mileage

Not provided

Outcome flags

Crash 1 injuries

Monday 5th 2022, (2pm)I was driving with the AC on high as I had just left the mall. The interior was hot. As I left the mall and came to a stop light...the car would rev at stop, and continue to do so until the light changed. I had the oil and transmission fluid changed at 135000. It is currently at 138000. I turned off the AC because it did not seem to work (to cool the car down) and rolled the windows down and open the sun roof. Tuesday 6th, I was leaving the store (4pm) and again I turned the AC on and approached a stop light. When I stopped at the light, the car started revving or idling in pulses again as it did on Monday, however as I went to turn right onto the street, there was no power steering at all. Startled, I pressed the brake, shifted into park, turned the SUV off. Then restarted the SUV and the steering had returned to normal. I kept the AC off and drove home.

Reported

Sep 2022

Incident date

Sep 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2013 GMC Yukon Denali XL. The contact stated that while at a stop light, the vehicle suddenly started fluctuating while idling. The A/C was activated and the contact noticed that the vehicle was not being cooled inside the cabin. The contact stated that the failure recurred the following day. The contact stated that while attempting to make a right turn, the vehicle lost power steering functionality. The contact turned off the vehicle and shifted into park(P). The contact restarted the vehicle and the A/C unit independently turned off. Additionally, the vehicle regained power steering functionality and the vehicle idled as designed. The contact had not taken the vehicle to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 138,000.

Reported

Sep 2022

Incident date

Sep 2022

Mileage

Not provided

Outcome flags

None reported

Was told by my local dealer that they did not have to complete to recall unless I signed a document holding them blameless if they cracked my dashboard or cracked it worst than it already is. I declined to sign until I could investigate why I absolutely had to sign a document absolving GM of their bad design. I believe it to be unjust and insulting that we are required to choose between the safety of our vehicles vs the possible destruction of the interior due to GM's poor design. I did not get a picture of the document before I left the dealer but was told I could bring it back later if I wanted it fixed but I would have to sign the document.

Reported

Jul 2022

Incident date

Jul 2022

Mileage

Not provided

Outcome flags

None reported

In my 2013 Yukon Denali XL the dash has cracked. It is very common for these to crack over time and I think they should fix it. Also the seat on the driver side is torn.

Reported

May 2022

Incident date

May 2021

Mileage

Not provided

Outcome flags

None reported

On Feb.21-2020 cracks were noticed on all four tires [ only 11,000 miles ] and rubber started to fall off [separation] pics att. With side walls cracking, are these tires safe? [ from blow out ]? I am a senior cit. and do not have the $1500. to replace these four tires, is there a recall? Continental Tire needs to pay $1500. to me or replace, balance and install all four tires at no charge to [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). Tire company wants consumer to pay to have these tire replaced.

Reported

Apr 2022

Incident date

Feb 2020

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2013 GMC Yukon. The contact stated that while driving approximately 35 MPH, the air bags inadvertently deployed. The contact stated that there were no warning lights illuminated. The contact stated that he was not involved in any crash and did not know what caused the failure. The contact stated that there was no injury. The contact stated that he then rolled the air bags up in order to be able to see as he drove the vehicle to his residence. The contact stated that he contacted the dealer who informed him that the failure was not related to NHTSA Campaign Number: 21V054000 (Air Bags). The contact stated that he had not contacted the manufacturer. The failure mileage was 190,000.

Reported

Mar 2022

Incident date

Mar 2022

Mileage

Not provided

Outcome flags

None reported

When driving my steering wheel jerks causing vehicle to veer, stabilitrak snd traction lights flash, lights flicker all the while driving. Vehicle nearly lost control while doing so. Auto shop cannot duplicate the issue nor any codes pop up . Very dangerous for a family while we are driving and saw many complain about this issue.

Reported

Mar 2022

Incident date

Mar 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2013 GMC Yukon equipped with Continental tires, Tire line: General Grabber A/TX, Tire Size: 265/70/R17, DOT Number: A3AHHMWW. The contact stated that all four tires had cracks forming on the treads, and the rubber was detaching from the tires. The dealer was made aware of the failure; however, the tires were not replaced. The manufacturer was made aware of the failure and informed the contact to send the affected tires to their location in North Carolina for inspection. The vehicle and tire failure mileage was not provided.

Reported

Mar 2022

Incident date

Mar 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2013 GMC Yukon. The contact stated while her son was driving approximately 20 MPH the driver's side curtain, passenger side curtain and ceiling air bags deployed with no accident occurring. The contact stated her son did not see any warning light illuminated. The contact's son safely pulled over to the side of the road and turned the vehicle off. The contact's son attempted to restart the vehicle, however it took several attempts to restart the vehicle. The son suffered injuries to the left side of his face and top of head, but did not seek medical attention. The vehicle had not been taken to local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 108,000.

Reported

Mar 2022

Incident date

Mar 2022

Mileage

Not provided

Outcome flags

1 injuries

The contact’s son owned a 2013 GMC Yukon XL. The contact stated while her son was driving 25 MPH on an icy roadway while slowing down to change lanes he lost control of the vehicle after hitting a patch of ice. There was no warning light illuminated. The vehicle went off the road ran through a residential fence, then collided with a parked vehicle with the rear end, ricocheted off that vehicle, then slid and collided with a tree on the driver’s side door. The contact stated that the air bags failed to deploy. A police report was filed. The contact stated her son was not injured. The vehicle was drivable and driven back to the contact's residence. Later the vehicle was towed to a local dealer where an insurance adjuster declared the vehicle a total loss. The contact stated that she had received a notification for NHTSA Campaign Number: 21V054000 (Air Bags). The manufacturer was not notified of the failure. The failure mileage was 174,000.

Reported

Feb 2022

Incident date

Jan 2022

Mileage

Not provided

Outcome flags

Crash

There is an issue with the radio head unit that causes a high pitched noise, even when the radio is off. It happens with anything connected to the radio, like the indicator, seatbelt warning, door ajar warning. The high pitch noise causes migraines and nausea in drivers and passengers. Issue has been ongoing for months. All 3 radio heads installed by dealer have emitted this sound. Dealer refuses to send in 3rd new unit. Relief from sound only happens when the fuse for the radio head unit is pulled. Attaching a picture of the sound frequency after opening the door, car not on.

Reported

Jan 2022

Incident date

Jan 2022

Mileage

Not provided

Outcome flags

None reported

Vehicle is kept inside in a garage in Pennsylvania with 53000 original miles. While driving the vehicle a heard a sound that sounded like plastic cracking, low and behold I watched a crack form beginning at the split between the upper dash panel and the larger dash and it continued over the instrument cluster. I also noticed another smaller crack in the panel surrounding the air bag, of which as also been recalled but no solution as of today. Upon researching further I find I am not alone, this is an obvious defect in either part material or assembly and should be covered by a recall. Dealer replacement for this will run around 1,000 dollars. I am worried that if I am involved in an accident not only do I have to worry about pieces of metal being propelled into a passenger now I also have to worry about plastic from a defective dash. Thank you for you attention to this matter.

Reported

Nov 2021

Incident date

Nov 2021

Mileage

Not provided

Outcome flags

None reported

The dashboard is cracking on both sides with one crack leading to the air bag. This creates a hazard as it could impact airbag or pieces of dash could cause injury as they are sharp. Dealers will not replace although it appears to be known issue

Reported

Nov 2021

Incident date

Aug 2021

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2013 GMC Yukon. The contact stated that while driving at various speeds, she noticed a vibrating sound coming from the passenger’s side dashboard. She stated that there was a split in the dashboard that was causing the sound. The contact stated there was no warning light illuminated. The contact was concerned that in the event of a crash, the air bag would not deploy. The contact received notification of NHTSA Campaign Number: 21V053000 (Air Bags) and an appointment was scheduled to repair the vehicle. The vehicle was not yet repaired. The approximate failure mileage was 60,000.

Reported

Nov 2021

Incident date

Nov 2020

Mileage

Not provided

Outcome flags

None reported

Takata recall. The contact owns a 2013 GMC Yukon. The contact received a recall notice for NHTSA Campaign Number: 21V054000 (Air Bags) however, upon contacting the dealer, he was informed that since his dashboard was cracked, the recall could not be performed free of charge. The contact was provided an estimate for the dashboard repair. The manufacturer was not made aware of the issue. The contact stated that the manufacturer should have covered the cost of the dashboard due to the recall. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported

Nov 2021

Incident date

Oct 2021

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2013 GMC Yukon. The contact stated that he noticed there was a crack on the passenger’s side dashboard. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.

Reported

Nov 2021

Incident date

Jan 2015

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2013 GMC Yukon. The contact stated that she noticed cracks on the dashboard. There was no impact on the dashboard that could have caused the cracks. The vehicle was not diagnosed nor repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was unknown.

Reported

Jul 2021

Incident date

Jul 2021

Mileage

Not provided

Outcome flags

None reported

THE L94 ENGINE P/N 19418446 WITH THE VARIABLE LIFTERS HAVE A PROBLEM OF FAILING AND CAUSING THEM TO STICK AND DAMAGE THE CAM SHAFT. THIS CAUSES A LOUD TICKING IN THE ENGINE AND CAUSES THE ENGINE TO EITHER BE REBUILT OR REPLACED AT A COST OF 5 TO 8 THOUSAND DOLLARS WITH NO CONSIDERATION FROM GM. THIS SEEMS TO BE HAPPENING A LOT FROM TALKING TO DEALERS AND OTHER MECHANICS. THIS IS A KNOW DEFECT BY GM AS THEY NO LONGER MAKE THIS TYPE OF ENGINE WITH THE VARIABALE LIFTERS. IF THIS IS A KNOWN MANUFACTURING DEFECT GM SHOULD BE RESPONSIBLE TO CORRECT THE PROBLEM OR BE RESPONSIBLE FOR COVERING PART OF THE COST TO REPLACE / REBUILD THE ENGINE.

Reported

Apr 2021

Incident date

Jan 2021

Mileage

Not provided

Outcome flags

None reported

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 GMC YUKON XL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V053000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Reported

Apr 2021

Incident date

Feb 2021

Mileage

Not provided

Outcome flags

None reported

DASHBOARD HAD 1 CRACK KNOWN PRIOR TO TAKATA RECALL, WHEN PICKED UP SEVERAL NEW CRACKS NOW EXIST. DEALER DENIED ANY WRONGDOING AND SUGGESTED I PURCHASE A COVER TO REMEDY THE PROBLEM. GMC SHOULD BE ASHAMED OF QUALITY CONTROL FOR DASHBOARD AS WELL AS POOR DESIGN/FAULTY DOOR HANDLES THAT BREAK EASILY BUT ENTIRE PANEL PURCHASE IS THE ONLY REMEDY. NO MORE GENERAL MOTOR VEHICLES FOR ME.

Reported

Mar 2021

Incident date

Mar 2021

Mileage

Not provided

Outcome flags

None reported

DASH CRACKED OUT IN TWO DIFFERENT SPOTS

Reported

Mar 2021

Incident date

Jun 2020

Mileage

Not provided

Outcome flags

None reported

DASHBOARD IS CRACKING, DASH IS VIBRATING.

Reported

Mar 2021

Incident date

Feb 2020

Mileage

Not provided

Outcome flags

None reported

CRACKED DASH

Reported

Feb 2021

Incident date

Feb 2021

Mileage

Not provided

Outcome flags

None reported

WHILE DRIVING IN TENNESSEE ON A FAMILY VACATION, WE HEARD A CRACK FROM THE FRONT AREA OF THE CAR AND THE PASSENGER SAW THE DASHBOARD HAD CRACKED. THE CRACK IS IN THE MIDDLE THOUGH I'M CONCERNED IT MAY INTERFERE WITH AIRBAG DEPLOYMENT. IT WAS A SUNNY DAY IN THE SUMMERTIME. THE INTERIOR TEMPERATURE WAS SET TO 76 DEGREES. WE WERE ON A SMOOTH HIGHWAY, GOING ABOUT 50MPH. WE DID NOT HIT ANY ROAD OBSTRUCTIONS OR HOLES. SINCE THE INITIAL CRACK OCCURRENCE, THERE HAVE BEEN SEVERAL LENGTHENING CRACKS, IN BOTH SUMMER AND WINTER, (OHIO) WHERE WE HEARD CRACKING SOUNDS BOTH DRIVING AND AT REST (PARKED BUT IDLING) I DON'T HAVE PICTURES AT THIS TIME, THOUGH I CAN PROVIDE CURRENT JPG'S IF NEEDED.

Reported

Feb 2021

Incident date

Aug 2019

Mileage

Not provided

Outcome flags

None reported

MY 2013 GMC YUKON XL HAS BEEN IDENTIFIED TO BE INCLUDED IN THE TAKATA AIRBAG RECALL. MY VEHICLE IS IN PRIORITY GROUP 9 ZONE A. I ONLY LEARNED ABOUT THE RECALL ON 8 FEBRUARY, 2021 FROM A THIRD-PARTY, CARFAX, NOT THE DEALERSHIP, GM OR CALIFORNIA DMV, WHERE MY VEHICLE IS REGISTERED. THIS IS 2.5 MONTHS AFTER GMS PETITION TO CANCEL THE RECALL WAS DENIED. SECONDLY, THE DEALERSHIP IS STATING IT CANNOT FIX MY VEHICLE AT THIS TIME DUE TO THE LACK OF REPLACEMENT PARTS AND IT CANNOT PROVIDE ME A TIMELINE OF WHEN THE PARTS WILL BE AVAILABLE. I HAVE REACHED OUT TO GM AS WELL AND THEY CANNOT PROVIDE ANY INFORMATION AND REFER ME BACK TO THE DEALERSHIP. I AM CONCERNED ABOUT PUTTING MY FAMILY'S SAFETY AT RISK BY CONTINUING TO DRIVE A VEHICLE THAT HAS A SIGNIFICANT SAFETY DEFECT DUE TO THE FACT THAT I CANNOT BE PROVIDED A TIMELY FIX TO THE PROBLEM. FURTHERMORE, I AM CONCERNED WITH THE DELAY IN NOTIFICATION AND THE MANNER OF NOTIFICATION. THE CURRENT SITUATION HAS LEFT ME WITH THE ONLY OPTION OF INCURRING THE ADDITIONAL EXPENSE OF SECURING ALTERNATIVE TRANSPORTATION FOR MY FAMILY WHILE I WAIT FOR AN UNDETERMINED AMOUNT OF TIME TO FIX THIS SIGNIFICANT SAFETY ISSUE.

Reported

Feb 2021

Incident date

Feb 2021

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2013 GMC YUKON .THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN RATE OF SPEED, A LOUD TICKING NOISE OCCURRED. THE CONTACT NOTICED A CODE WAS DISPLAYED ON THE INSTRUMENT PANEL: P3400 CYLINDER DEACTIVATION SYSTEM PERFORMANCE. THE DEALER NOR MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 123,000.

Reported

Jan 2021

Incident date

Jan 2021

Mileage

Not provided

Outcome flags

None reported

DASH IS CRACKED IN SEVERAL PLACES. MAIN CONCERN IS AROUND AIRBAGS. I HAVE USED WINDSHIELD COVER TO PROTECT FROM AN DAMAGE SINCE IT WAS NEW.

Reported

Nov 2020

Incident date

Mar 2015

Mileage

Not provided

Outcome flags

None reported

DASH PREMATURELY CRACKING CAUSING ADDITIONAL RISK TO OCCUPANTS IN THE CASE OF A COLLISION. RESEARCH SHOWS MANY MODELS WITH THE SAME ISSUE NOT BEING COVERED UNDER WARRANTY.

Reported

Nov 2020

Incident date

Nov 2017

Mileage

Not provided

Outcome flags

None reported

THE DASH BOARD IS CRACKED FROM THE DRIVER SIDE ALL THE WAY TO THE PASSENGER SIDE AIRBAG. UPON DOING RESEARCH, THIS IS A COMMON OCCURRENCE WITH THESE MODELS. I'VE CONTACTED GM CUSTOMER CARE AND ADVISED THEM OF THE ISSUE AS WELL AS MY CONCERN THAT THE CRACKED DASH BOARD MAY PUNCTURE THE AIRBAG AND BECOME INOPERABLE DURING AN ACCIDENT.

Reported

Oct 2020

Incident date

Oct 2020

Mileage

Not provided

Outcome flags

None reported

AT 148000 MILES GOING 35 MPH CYLINDER 4 ACTIVE FUEL MANAGEMENT LIFTER COLLAPSED. I LOOKED THIS UP ON THE INTERNET AND THIS IS SUBJECT OF SEVERAL TECHNICAL SERVICE BULLETINS. THIS IS A DEFECT, THIS ENGINE HAS RECEIVED ALL REGULAR MAINTENANCE AND REPAIRS AT THE DEALERSHIP, NEVER TOWED, AND NEVER OFF ROAD WITH NO MODIFICATIONS. THIS IS ABOUT A $3000 REPAIR JUST FOR THE AFFECTED BANK OF LIFTERS, $4200 TO DO BOTH BANKS OF LIFTERS. THIS IS UNHEARD OF IN ANY OTHER VEHICLE. GM KNOWS THIS IS A FAILURE OF THIS SYSTEM AND HAS DONE NOTHING BUT ISSUE BULLETINS FOR ITS CONSUMERS.

Reported

Oct 2020

Incident date

Oct 2020

Mileage

Not provided

Outcome flags

None reported

DRIVERS AND PASSENGERS PLASTIC INTERIOR DOOR HANDLES ARE BOTH CRACKED! DASHBOARD IS CRACKED IN TWO SPOTS.

Reported

Sep 2020

Incident date

Sep 2016

Mileage

Not provided

Outcome flags

None reported

CRACKED DASHBOARD

Reported

Sep 2020

Incident date

Sep 2020

Mileage

Not provided

Outcome flags

None reported

2ND DASH THAT HAS CRACKED. FIRST WAS IN APPROX 2015 AND THEN THIS YEAR. LARGE COMPLETE SECTION BROKEN OUT. CAME OUTSIDE TO FIND IT HAD CRACKED AND KEEP WINDSHIELD COVER IN IT. BOTH DOOR HANDLES HAVE BROKEN AND I HAVE REPLACED THOSE. VEHICLE ONLY HAS 55,465 MILES.

Reported

Sep 2020

Incident date

Jun 2020

Mileage

Not provided

Outcome flags

None reported

2ND DASH THAT HAS CRACKED. FIRST WAS IN APPROX 2015 AND THEN THIS YEAR. LARGE COMPLETE SECTION BROKEN OUT. CAME OUTSIDE TO FIND IT HAD CRACKED AND KEEP WINDSHIELD COVER IN IT. BOTH DOOR HANDLES HAVE BROKEN AND I HAVE REPLACED THOSE. VEHICLE ONLY HAS 55,465 MILES CURRENTLY.

Reported

Sep 2020

Incident date

Jun 2020

Mileage

Not provided

Outcome flags

None reported

TOP OF DASHBOARD CRACKING IN FRONT OF DRIVERS SEAT. THE CRACK IS TRAVELING TOWARDS THE DRIVER AND AT TIMES YOU CAN SEE IT LIFTING UP ON ONE SIDE OF THE CRACK. I'M AFRAID THAT ONCE IT TOTALLY CRACKS IT WILL CAUSE ISSUES WITH VISIBILITY WHEN DRIVING AND ALSO OBJECTS FROM THE DAMAGED AREA TO FLY INTO YOUR FACE WILL DRIVING. WENT TO RIVERHEAD GMC FOR MY NYS INSPECTION AND WAS TOLD THAT GM WILL NOT OVER IT.

Reported

Aug 2020

Incident date

Jul 2020

Mileage

Not provided

Outcome flags

None reported

5 CRACKS LOCATED ON THE INTERIOR DASHBOARD. THESE CRACKS VARY IN SIZE BUT ARE LOCATED ACROSS THE LENGTH OF THE DASH. THERE ARE CRACKS COMPROMISING THE SUPPORT STRUCTURE FOR THE SPEAKER IN THE MIDDLE OF THE DASH AND ALSO THE PASSENGER AIRBAG. INTERVENTIONS USED TO PREVENT THIS FROM OCCURRING AS RECOMMENDED BY GM ARE: CAR IS GARAGE KEPT AND REFLECTIVE MATERIAL IS USED WHEN PARKED OUTSIDE. THESE RECOMMENDED INTERVENTIONS DO NOT WORK. DUE TO THE VOLUME OF CUSTOMERS WITH THIS EXACT SAME ISSUE OR CONCERN, I STRONGLY ENCOURAGE FURTHER INVESTIGATION AND ACCOUNTABILITY FOR GM TO RESOLVE.

Reported

Aug 2020

Incident date

Aug 2020

Mileage

Not provided

Outcome flags

None reported

General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.

General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.

General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.

Risk: If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM’s number for this recall is 14515.

General Motors (GM) is recalling certain model year 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Express, Silverado HD, Silverado LD, Suburban, and Tahoe; and GMC Savana, Sierra HD, Sierra LD, Yukon, and Yukon XL vehicles, manufactured between November 7, 2012, through December 18, 2012, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect", and FMVSS No. 114, "Theft Protection and Rollaway Prevention." The vehicles may have been built with a fractured park lock cable or a malformed steering column lock actuator gear in the lock module assembly.

Risk: As a result, the vehicle may shift from Park with the ignition key removed or the ignition key in the OFF position. The vehicle may also shift out of Park without application of the brake pedal while the key is off. Either of these scenarios may cause the vehicle to roll away after the driver has exited the vehicle, resulting in a possible vehicle crash and/or injury.

Remedy: GM will notify owners, and dealers will inspect the affected vehicles and replace the steering column as necessary, free of charge. The recall began on January 21, 2013. Chevrolet owners may call 1-800-630-2438. Cadillac owners may call 1-866-982-2339. GMC owners may call 1-866-996-9463.