2011 Ford Ranger

I received a letter from FORD identifying my Ranger as in need of an airbag replacement under recall, for free installation and parts. I called the only Ford dealer in town, Capitol Ford, Santa Fe, NM, and was told they were unable to replace my airbag because they did not have the parts for it and did not know when they would get the parts. That was about 4 years ago. Recently, I called the same FORD dealer and made an appointment via a text message to get the airbag replaced under recall. When I took my Ranger in for service at the time arranged, the dealer did not give me any paperwork or receipt or work order. The service dept. personnel just asked for my keys and agreed that I would wait in the lobby. After 2 hours I asked the service personnel whether my airbag had been replaced and a staff member informed me that I would need to leave it all day to get the airbag replaced. I was not prepared to wait all day for this, so I informed this person I needed to reschedule the air bag replacement appointment. He then told me he would not give me my Ranger until I agreed not to request Capitol Ford to replace my airbag, he said I had to agree to take it to another dealer for airbag replacement. I then said I was calling the police to report he stole my vehicle. Only then did he agree to return my Ranger to me. Then, I called the Ford manufacturer and recounted these events. The representative called Capitol Ford to make an appointment for me for the airbag replacement while I waited on the line. After waiting, the rep returned to the line and informed me the dealer refused to make an appointment for said airbag replacement and hung up. I have not heard back from the manufacturer and that was last week. I received no documentation, receipt, or work order from Capitol Ford when I dropped off my Ranger for service as described above.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

I'm looking to buy this truck from a private sale. If I do, and the recall has not been completed, will the manufacturer still fix it for free?

Reported

Jul 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

HIGH BEAM LIGHTS FAILED ON, THE HI-LO BEAM SWITCH IN TURN, HAZARD, WIPER COMBO SWITCH LATER OVERHEATED, BURN UP, SMOKE IN CABIN CAUSING COMPLETE LOSS OF LAMPS, WIPERS AT NIGHT IN RAIN. CLEARLY A COMMON ISSUE BASED ON WEB. IF YOU ARE GOING TO SEND FULL LOAD CURRENT WITH NO CONTROL RELAYS FORCE A HIGHER STANDARD ON DESIGN MARGINS AND AND MTTF. YOU HAVE (4) HEAD LAMPS ON A CAR NO REASON A DESIGN SHOULD BE ALLOWED TO CAUSE ALL (4) TO FAILURE. FORCE MULTIPLE RELAYS, MODULES, AND CONTACTS, WIRING CIRCUITS AND FUSES. ALSO FIX THE BLINDING HEADLIGHT ISSUES. I SEE ALMOST NO DIFFERENCE BETWEEN LO AND HI BEAMS ON NEW CARS AND SEE SPOTS FOR 30 SECONDS AFTER PASSING CARS ON LO. SET STANDARDS AND FORCE CERTS ON EVERY NEW HEAD LIGHT DESIGN. DOT/NHTSA SHOULD BE LIABLE FOR ANY CRASHES RELATED TO BEING BLINDED WITH HEADLIGHTS

Reported

Oct 2024

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2011 Ford Ranger. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the dealer wanted to charge the contact to complete the repair because the air bag was deployed. The contact stated that prior to the recall appointment, he had a crash with a deer which deployed the driver's side front air bag. The contact stated that he was driving at approximately 20 MPH during the impact. The contact stated that the deer crashed into the passenger side of the vehicle and only cracked the passenger side front headlight. The contact stated that the dealer was unwilling to complete the recall. The manufacturer was not made aware of the issue. The failure mileage was approximately 235,000. Parts distribution disconnect.

Reported

Jul 2024

Incident date

Jul 2024

Mileage

Not provided

Outcome flags

Crash

The contact owns a 2011 Ford Ranger. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed, and the contact was informed that the air bags needed to be replaced. The vehicle was repaired; however, the failure recurred. The dealer informed the contact that the system needed to be reset. While driving, the air bag warning light illuminated. The vehicle was taken back to the local dealer where it was diagnosed and determined that the air bag module needed to be replaced. The vehicle was repaired. The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 161,484.

Reported

Jul 2023

Incident date

Oct 2021

Mileage

Not provided

Outcome flags

None reported

The airbags did not deploy during accident. I was injured. No, the problem was not reproduced or confirmed by dealer or independent service center yet. The vehicle was inspected by police. There were no prior warnings.

Reported

May 2023

Incident date

May 2023

Mileage

Not provided

Outcome flags

Crash 1 injuries

Took my 2011 Ford Ranger to the local dealer for the mandatory airbag and knee plate replacement pick up the vehicle they gave me paperwork saying the parts have been replaced happened to be working under the dash yesterday and found that parts were not replaced bolts were missing whether or not they removed anything or not I would doubt it and highly doubt that the airbags were replaced being as the main structural replacement wasn't replaced as the repair order says it was obviously there's a fraud involved here because the dealers claiming they repair the car per a safety recall and didn't or did a half-ass job and replace some parts or not all I don't really know is I'm not taking apart the steering column to get to the airbags but I do know that the knee plate which was should have been replaced and the repair order says was was not which makes me believe nothing was replaced I had issues right from the get-go trying to get this repair done now to find out it was fraud so I am now driving a 2011 Ford Ranger that is most likely as dangerous as it was before the airbags were supposedly replaced this needs to be looked into but I will not go back to that dealer especially after what I found I have paper documentation claiming they did the work but didn't please advise and investigate

Reported

Feb 2023

Incident date

Nov 2022

Mileage

Not provided

Outcome flags

None reported

My vehicle has a safety recall the dealership refuses to repair and the manufacturer has been no help.

Reported

Feb 2023

Incident date

Jan 2023

Mileage

Not provided

Outcome flags

None reported

The spare tire fell off the vehicle, including the hoist, while driving down the road. The frame crossmember holding the hoist is rotted through, with virtually no other rust anywhere else on the body and frame. Yes, you can come see it at any time. I have not bothered taking it to a dealership. Since no property damage occured, I did not call the police. Unable to find a replacement crossmember- this vehicle is now out of service, as only the bumper and bed mounts are holding the rear frame together.

Reported

Nov 2022

Incident date

Nov 2022

Mileage

Not provided

Outcome flags

None reported

The faulty airbag is unable to be replaced due to Ford not being able to get replacement parts. It puts me at risk every day that I drive it because if I got into an accident and the airbag deploys, it can project metal shards into my body which can be life threatening or even cause death.

Reported

Oct 2022

Incident date

Oct 2022

Mileage

Not provided

Outcome flags

None reported

Takata recall. The contact owns a 2011 Ford Ranger. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available. The manufacturer was contacted and was unable to confirm when parts would be available. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported

Sep 2022

Incident date

Mar 2021

Mileage

Not provided

Outcome flags

None reported

Takata recall. The contact owns a 2011 Ford Ranger. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported

Aug 2022

Incident date

May 2021

Mileage

Not provided

Outcome flags

None reported

Made several attempts with Ford Dealership to remedy the recall without success.

Reported

Jul 2022

Incident date

Jul 2022

Mileage

Not provided

Outcome flags

None reported

I live in Florida. It has been 15 months since Ford notified me that a second airbag needed replacing. I have not heard from them since then. This is not what I would consider a timely replacement. The truck is a 2011 and I'm 73 years old. I feel the Ford is trying to run out the clock on my repair.

Reported

Jun 2022

Incident date

Jun 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2011 Ford Ranger. The contact received notification of NHTSA Campaign Number: 19V001000 (Air Bags) and 21V158000 (Air Bags) however, the parts to do the recall repairs were not yet available. The local dealer and Earnhardt Ford (7300 W Orchid Ln, Chandler, AZ 85226:(480) 893-0000) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect on NHTSA Campaign Number: 19V001000 (Air Bags). VIN tool confirms parts not available on NHTSA Campaign Number: 21V158000 (Air Bags).

Reported

May 2022

Incident date

Jan 2019

Mileage

Not provided

Outcome flags

None reported

Ford has failed to make a remedy available for a safety recall from 14 months ago

Reported

May 2022

Incident date

May 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2011 Ford Ranger. The contact stated that on two separate occasions, the front bumper detached from the vehicle without incident. The first time the failure occurred, the contact noticed the failure before entering the vehicle. The contact placed the bumper into the bed of his truck and drove to the dealer where he had the bumper re-attached. Despite the repair, the failure occurred again and also discovered that the bumper was only repaired with duct tape. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 77,983.

Reported

Mar 2022

Incident date

Jul 2021

Mileage

Not provided

Outcome flags

None reported

Recall was issued almost a year ago (March 25, 2021). This is a potential life-threatening defect and apparently Ford still does not have the parts needed to effect the fix.

Reported

Mar 2022

Incident date

Mar 2021

Mileage

Not provided

Outcome flags

None reported

Takata recall. The contact owns a 2011 Ford Ranger. The contact received a notification for NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall; however, the contact was informed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported

Feb 2022

Incident date

Apr 2021

Mileage

Not provided

Outcome flags

None reported

I was notified in April 2021 that there was a safety issue with the driver side airbag. The notification stated that when parts were available Ford Motor Company would send me a letter to contact the dealer to have the repairs made. I have contacted my dealer at various times and the parts are still not available. I believe that the manufacturer has exceeded a reasonable amount of time for the repair. I have not experienced a failure. Mar 25,2021 Manufacturer Recall Number21S12 NHTSA Recall Number21V158 Recall StatusRecall Incomplete, remedy not yet available Summary DRIVER AIRBAG INFLATOR REPLACEMENT

Reported

Oct 2021

Incident date

Mar 2021

Mileage

Not provided

Outcome flags

None reported

2011 FORD RANGER. CONSUMER WRITES IN REGARDS TO NHSTA AIR BAG SAFETY RECALL. THE CONSUMER STATED THE PARTS NECESSARY TO COMPLETE THE RECALL WERE UNAVAILABLE.

Reported

Sep 2021

Incident date

Sep 2021

Mileage

Not provided

Outcome flags

None reported

Takata recall. The contact owns a 2011 Ford Ranger. The contact received a notification for NHTSA Campaign Number: 21V158000 (Air Bags) however, the part for the recall repair was unavailable. The contact had received a call from the dealer and was informed that the parts were available. After dropping off the vehicle, the contact called the dealer to check on the status of the vehicle and the contact was informed that the parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Vin tool confirms parts not available.

Reported

Jul 2021

Incident date

Apr 2021

Mileage

Not provided

Outcome flags

None reported

HI, I BOUGHT MY 2011 FORD RANGER SPORT AT A CAR DEALERSHIP. I HAVE HAD IT FOR 3 YEARS, AND I PAY $340 A MONTH IN PAYMENTS. THE COMPANY THAT SOLD ME THE TRUCK IS NETAUTOMOBILE. IT WAS APPROX $18,000. I STILL OWE A LOT OF MONEY ON THIS TRUCK. I FOUND OUT THAT THE TRUCKS FRAME IS RUSTED BADLY, AND THERE IS NO WAY TO FIX THIS. I TAKE GOOD CARE OF MY TRUCK, AND LOVE TO DRIVE IT. IT HONESTLY NEEDS TO BE RECALLED AND FIXED. AFTER LOOKING ONLINE THERE ARE MORE AND MORE PEOPLE COMPLAINING ABOUT THE SAME ISSUE. CAN YOU PLEASE HELP? THANK YOU SHELLY GUERRERO 336 OAK AVE WOOD DALE, IL 60191

Reported

May 2021

Incident date

May 2021

Mileage

Not provided

Outcome flags

None reported

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V158000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND THE MANUFACTURER WERE NOT YET MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. When the Ranger pax airbag bomb was revealed I simply did not carry any pax until the pax airbag was replaced. Now I get the news that the driver airbag is also a bomb. And parts are not yet available. Why did DOT/NHTSA not order Ford to disable the airbag system until the recall could be completed? I'm supposed to drive around with an armed lethal explosive device, known to be fatal if activated, in the middle of my steering wheel until Ford gets around to replacing it. Am I missing something or are you guys all nuts? I wonder if you would please let me know how many additional people have died since you issued the recall on 2021-03-25 because you did nothing to stop it'.

Reported

May 2021

Incident date

May 2021

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2011 FORD RANGER. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING AT AN UNDISCLOSED SPEED, THE HEADLIGHTS, TAILLIGHTS, AND HORN BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS LIKE NHTSA CAMPAIGN NUMBER: 11V352000 (EXTERIOR LIGHTING). THE VEHICLE WAS NOT REPAIRED. WASHINGTON FORD LOCATED AT 507 WASHINGTON ROAD, WASHINGTON, PA 15301 AND THE MANUFACTURER WERE CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

Reported

Sep 2020

Incident date

Sep 2020

Mileage

Not provided

Outcome flags

None reported

I'VE CONTACTED EMPIRE FORD OF ABINGDON VIRGINIA TWICE BY PHONE: ONCE ON AUGUST 27TH AND AGAIN ON AUGUST 28TH 2019, AND WENT IN PERSON TO THE DEALERSHIP ON THE 25TH OF SEPTEMBER 2019 AND PHYSICAL HANDED THEM MY VEHICLE REGISTRATION TO GET THIS RECALL TAKEN CARE OF. AS OF YET, JULY 2020, I HAVE HAD NO HELP GETTING MY RECALL FIX, AND YET, FORD CONTINUES TO FLOOD MY MAIL BOX WITH 'URGENT RECALL' MAIL. EITHER THIS IS NOT AN URGENT RECALL OR FORD MOTOR COMPANY DOES NOT CARE ABOUT MY SAFETY; OR MAYBE THE DEALERSHIP IN GENERAL DOES NOT CARE ABOUT MY SAFETY. PLEASE ADVISE, OR AT LEAST GET FORD MOTOR COMPANY TO STOP THE HARASSING RECALL MAIL.THANKS

Reported

Jul 2020

Incident date

Aug 2019

Mileage

Not provided

Outcome flags

None reported

I WAS DRIVING ON A STRAIGHT ROAD. THE FRONT WHEEL ON DRIVERS SIDE FELL OFF CAUSING THE TRUCK TO ROLL GOING AIRBORNE AND LANDING UPSIDE DOWN IN A CREEK DOWN A 20 FT EMBANKMENT. THE AIRBAG WAS RECALLED AND REPLACED AT A LOCAL FORD DEALER. THE AIRBAG DID NOT DEPLOY. LAST THING I REMEMBER WAS GENTLY TAPPING MY BRAKE. *TR

Reported

Jun 2020

Incident date

Jun 2020

Mileage

Not provided

Outcome flags

Crash 1 injuries

BARTLESVILLE, OK. FORD MOTOR CO. REFUSED TO COME GET MY TRUCK FOR REPAIR. I HAVE NO INSURANCE ON IT BECSUSE I CAN'T AFFORD IT NOW. ON MY NOTICE IT STATED THAT ITS FREE OF CHARGE ANYWAY. EVEN TOWING. WHAT DO I NEED TO DO ? IT WAS THE SERVICE MANAGER THAT TOLD ME NO ..

Reported

Apr 2020

Incident date

Apr 2020

Mileage

Not provided

Outcome flags

None reported

WHEN TURNED IT OFF THERE WAS FIRE UNDER THE HOOD. PUT FIRE OUT WITH WATER TRUCK WILL NOT RUN OR MOVE. *TR

Reported

Apr 2020

Incident date

Apr 2020

Mileage

Not provided

Outcome flags

Fire

TL* THE CONTACT OWNS A 2011 FORD RANGER. THE CONTACT STATED RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000(AIR BAGS). THE VEHICLE WAS TAKEN TO NEW BRIGHTON FORD 1100 SILVER LAKE RD NW, NEW BRIGHTON, MN 55112 TO HAVE THE RECALL SERVICED. THE CONTACT STATED THAT AFTER THE VEHICLE WAS RETURNED, THE TABS USED TO SECURE THE PASSENGER AIR BAG PANEL WERE NOT SEALED. THE CONTACT BROUGHT THE VEHICLE BACK TO THE DEALER WHERE A MECHANIC WAS SENT TO PROVIDE THE REPAIR HOWEVER, NO REPAIR WAS PERFORMED. THE DEALER NOTIFIED THAT MANUFACTURER WHO STATED THAT THEY WOULD PLACE AN ORDER FOR A NEW PART TO FIX THE ISSUE WHICH WAS STILL PENDING. THE CONTACT HAD YET TO HEAR BACK FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS 61,400.

Reported

Feb 2020

Incident date

Jan 2020

Mileage

Not provided

Outcome flags

None reported

MY PASSENGER DOOR KEEPS OPENING WHEN I HIT THE LITTLEST BOMB AND WHEN-MAKE IT A RIGHT HAND TURN THE DOORS ARE NOT IN A LINE FOR SOME REASON BOTH PASSENGER AND DRIVER DOORS ARE MOVING OUT OF THE LINE NOT SURE WHAT'S GOING ON WITH MY VEHICLE PLEASE HELP I HAVE NEVER HAD AN ACCIDENT THAT WOULD MAKE TO BE ABLE TO DO THIS I HAD A SMALL PLEASE CAR SLIDE INTO ME IN THE REAR BUT I ONLY LEFT A SMALL BUMP I DON'T THINK IT WOULD MAKE MY DOORS MOVE OUT OF ALIGNMENT COULD YOU PLEASE HELP WITH THIS PROBLEM

Reported

Jan 2020

Incident date

Jan 2019

Mileage

Not provided

Outcome flags

None reported

DOOR OPENED WHILE DRIVING STRAIGHT DUE TO FAULTY LATCH ASSEMBLY MADE OF PLASTIC. DOOR WAS CLOSED AND THERE WERE NO INDICATORS OF IT BEING AJAR UNTIL IT OPENED AT 35 M.P.H. ON A BUSY ROADWAY.

Reported

Dec 2019

Incident date

Dec 2019

Mileage

Not provided

Outcome flags

None reported

2011 FORD RANGER COULD BE RELATED TO FORD'S SAFETY RECALL NO. 11C18. : ON 09-06-19, DURING NIGHT TIME, A CO-WORKER FOLLOWING THIS VEHICLE REPORTED TO THE OWNER THAT ALL REAR TAIL LIGHTS; BRAKE LIGHTS, AND EMERGENCY FLASHERS HAVE STOPPED WORKING. ON-09-07- 2019, THE FUSES WERE CHECKED AND APPEAR TO BE GOOD. BACK UP LIGHTS WORK AND ALL DASH LIGHTS AND LIGHTS TO THE VEHICLE FRONT WORK. THE VIN FOR THIS 2011 TRUCK APPARENTLY IS NOT PART OF THE RECALL EVEN THOUGH IT SOUNDS LIKE IT COULD BE THE SAME PROBLEM. THE VEHICLE WILL BE TAKEN TO A FORD DEALER THE WEEK OF 09-09-2019 FOR REPAIR.

Reported

Sep 2019

Incident date

Sep 2019

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2011 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. OXMOOR FORD (100 OXMOOR LN, LOUISVILLE, KY 40222, (502) 426-2500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Reported

Jul 2019

Incident date

Jun 2019

Mileage

Not provided

Outcome flags

None reported

WORKING ON FRIENDS PU. 2.3L COMPLAINT STICKY THROTTLE. TURNING THROTTLE BY HAND AT JUNCTURE OF THROTTLE CABLE SHOWS OBVIOUS STICKING. DISCONNECT CABLE, STILL STICKS. CAREFUL OBSERVING REVEALED INTERFERENCE POINT BETWEEN THROTTLE ATTACHMENT AND UNRELATED LIFTING METAL IMMEDIATELY UNDERNEATH. FIX WAS TO IMPACT INTERFERING METAL VIA SOCKET EXTENSION AND HAMMER.

Reported

Jun 2019

Incident date

Jun 2019

Mileage

Not provided

Outcome flags

None reported

TAKATA RECALL: I HAVE BEEN TRYING TO GET MY PASSENGER AIRBAG REPLACED SINCE THE RECALL CAME OUT IN FEBRUARY AND I HAVE BEEN BLOWN OFF 3 TIMES BY THE DEALERSHIP. THE FIRST TIME I CALLED I WAS TOLD BY A SERVICE DEPT. REP THAT THEY HAD TO ORDER THE PARTS IN MARCH AND TO CALL BACK IN 5 WEEKS IF THEY DID NOT CALL ME. AT THE BEGINNING OF MAY I CALLED AND I WAS TOLD THEY HAD NO RECORD OF ME CALLING AND TALKING TO ANYONE AT THE DEALERSHIP. THEY ONCE AGAIN TOOK MY INFORMATION AND I TALK WITH A MARISSA. AGAIN I WAS ASKED TO CHECK BACK IN A MONTH IF I WAS NOT CONTACTED. LAST WEEK I CONTACTED THE DEALERSHIP AGAIN AND ONCE AGAIN I WAS TOLD THAT NOBODY HAD ORDERED THE PARTS. THIS TIME SOMEONE NAMED CARLA TOOK MY INFORMATION AND SET UP AN APPOINTMENT TO COME INTO SURPRISE FORD DEALERSHIP AT 7AM TO GET MY TRUCK FIXED ONLY TO FIND OUT FROM THEM THAT I WAS NOT IN THE SYSTEM AND NO PARTS WERE ORDERED. THEY TOLD ME THAT THEY HAVE A SERVICE CENTER IN FLORIDA ANSWER THE PHONES WHEN THEY ARE BUSY AND THEY NEVER SET UP ANYTHING. NOW ALMOST 6 MONTHS AFTER THE RECALL I HAVE YET TO GET ANY ACTION DONE ON MY TRUCK NOT FROM MY PART. THIS IS REALLY A MESSED UP SYSTEM AND A WASTE OF MY TIME FOR NOTHING. SOMETHING SHOULD BE BROUGHT AND DONE TO THIS DEALERSHIP AND OTHERS IF THEY OPERATE THIS WAY. IT COMES ACROSS AS THOUGH THEY DON'T CARE ABOUT THE RECALL UNTIL IT IS TOO LATE.

Reported

Jun 2019

Incident date

Jun 2019

Mileage

Not provided

Outcome flags

None reported

TAKATA RECALL. AFTER RECEIVING A RECALL NOTICE I PROMPTLY WENT TO MY LOCAL FORD DEALER (ANDY SHAW FORD IN SYLVA, NC) IN FEBRUARY 2019. AFTER MORE THAN A MONTH THEY TOLD ME TO COME IN AND THEY WOULD TAKE CARE OF IT. I CONTINUE TO RECEIVE RECALL NOTICES, ALMOST THREE MONTHS AFTER THEY SAID IT WAS REPAIRED (3/28/19). HOW DO I GO ABOUT DETERMINING WHETHER THE AIRBAG WAS ACTUALLY REPLACED OR NOT?

Reported

Jun 2019

Incident date

Mar 2019

Mileage

Not provided

Outcome flags

None reported

CALLED DEALER (SUNSHINE FORD-NEWBURG,NY) AND GOT AN APPOINTMENT FOR 3/19/2019, BUT THEY CANCELLED BECAUSE THE BAG DIDN'T ARRIVE. I WAS TOLD I WOULD BE NOTIFIED WHEN THEY RECEIVED ONE. I GOT A SECOND NOTICE IN APRIL AND CALLED SUNSHINE BACK. THEY AGAIN SAID THEY WOULD CALL WHEN THE BAG ARRIVED. I GOT A POSTCARD FROM FORD, SO I CALLED AND EXPLAINED MY SITUATION. I WAS PUT ON HOLD WHILE THEY TRIED TO CALL THE DEALER. THEY TRIED TWO TIMES WHEN I WAS HOLDING BUT NO ONE ANSWERED. I WAS TOLD THEY WOULD CALL ME WHEN THEY SPOKE WITH SUNSHINE, THAT WAS 5/21, I STILL HAVEN'T HEARD. NOW I RECEIVED A NOTICE FROM NY STATE DEPT. OF MOTOR VEHICLES TELLING ME IT IS URGENT. WHAT MORE CAN I DO?

Reported

May 2019

Incident date

Feb 2019

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2011 FORD RANGER. WHILE DRIVING AT ANY SPEED, THE TURN SIGNALS, TAIL LIGHTS, HAZARD WARNING INDICATOR, AND FLASHERS FAILED TO OPERATE WITHOUT WARNING. THE FAILURES RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO COURT STREET FORD (815-306-0491, LOCATED AT 558 WILLIAM R LATHAM SENIOR DR, BOURBONNAIS, IL 60914) AND REPAIRED. THE CONTACT DID NOT PROVIDE DETAILS OF THE DIAGNOSIS AND THE PARTS THAT WERE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 62. *TR

Reported

May 2019

Incident date

Jul 2012

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2011 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KELLY FORD (420 CABOT ST, BEVERLY, MA 01915, (978) 922-0059) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Reported

May 2019

Incident date

Apr 2019

Mileage

Not provided

Outcome flags

None reported

WHEN SCHEDULING A RECALL FOR THE AIRBAG I WAS TOLD MY LOCAL DEALER WOULD NOT HAVE THE PART FOR 3 TO 4 WEEKS AND WAS TOLD TO TRY ANOTHER DEALER 15 MILES AWAY. FORD PUT ME ON A LIST AT THE LOCAL DEALER. THE RECALL(19S01 /NHTSA RECALL 19V-001) THAT I RECEIVED STATES BOTH THE DRIVER AND PASSENGER WILL BE REPLACED, THEY ARE ONLY REPLACING THE PASSENGER AIRBAG AND THAT A LOANER VEHICLE CAN BE PROVIDED FOR FREE. THE RECALL ALSO STATES DO NOT DRIVE YOUR VEHICLE UNTIL THE RECALL REPAIR HAS BEEN COMPLETED. FORD WAS NOT WILLING TO ISSUE A LOANER VEHICLE UNTIL MY LOCAL DEALER WAS ABLE TO OBTAIN THE REQUIRED PARTS AND WANTED ME TO SCHEDULE AT A DEALER 15 MILES AWAY.

Reported

Apr 2019

Incident date

Apr 2019

Mileage

Not provided

Outcome flags

None reported

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT CALLED DAVID STANLEY FORD OF MIDWEST CITY AT 405-733-1611 (LOCATED AT 6601 SE 29TH ST, MIDWEST CITY, OK 73110) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT*JB

Reported

Apr 2019

Incident date

Jan 2019

Mileage

Not provided

Outcome flags

None reported

MY TRUCK HAS 55,000 MILES ON IT AND HAS BEEN BABIED AND NOT DRIVEN HARD AND HAS A TRANSMISSION LEAK LOCATED ON MY GARAGE FLOOR ' I FEEL THIS IS AN ISSUE THAT SHOULD NOT HAVE OCCURRED ' I LOCATED THE LEAK THIS MORNING ON MY GARAGE FLOOR ON 4/14/2019

Reported

Apr 2019

Incident date

Apr 2019

Mileage

Not provided

Outcome flags

None reported

I HAVE CONTACTED MY DEALER ( TWIN PINES FORD) 3 TIMES 3-4-2019 TO 4-11-2019 AND YET HAVE TO RECEVE A CALL BACK. EVEN JUST TO SAY NO PARTS OR YES WE HAVE THE PART. IT IS AN AIR BAG A SAFTY ITEM UNDER RECALL19V-001

Reported

Apr 2019

Incident date

Apr 2019

Mileage

Not provided

Outcome flags

None reported

TAKATA RECALL AIRBAG INFLATORS RELEASED. A FEW SMALL FRAGMENTS STRUCK MY LEFT HAND AND THE SIDE OF MY NECK. I WAS GOING MAYBE 5 MPH IN MY DRIVEWAY.

Reported

Mar 2019

Incident date

Dec 2018

Mileage

Not provided

Outcome flags

1 injuries

FORD HAS TOLD ME THAT I CAN ONLY GET THE RECALL WORK PERFORMED AT A FORD DEALER. I LIVE IN JUNEAU, ALASKA. WE HAVE NO FORD DEALER AND THERE ARE NO ROADS TO JUNEAU. AFFORDABLE AUTO REPAIR IN JUNEAU (907-790-9332 RUSTY, SRVC MGR) HAS ALREADY DONE SOME OF THE AIRBAG RECALL WORK (NOTICE #19S01), BUT FORD HAS NOW PUT A HALT TO THIS WORK BY AFFORDABLE AUTO REPAIR AND WILL NOT PROVIDE DEALER SUPPORT TO ORDER THE PARTS AND REIMBURSE AFFORDABLE AUTO FOR THE WORK. THERE ARE MANY FORD OWNERS IN JUNEAU AND WE ARE BEING PUT IN DANGER, BECAUSE FORD WILL NOT ALLOW THIS RECALL WORK TO BE PERFORMED AT ANYWHERE OTHER THAN A FORD DEALER, EVEN THOUGHT WE HAVE NO FORD DEALER IN JUNEAU AND NO ROADS TO DRIVE HUNDREDS OF MILES AND DAYS AWAY TO THE "CLOSEST" FORD DEALER. FORD'S SOLUTION IN UNREALISTIC AND UNFAIR FOR ALASKA FORD OWNERS. FORD IS PUTTING ALASKA RESIDENTS IN DANGER. WE NEED IMMEDIATE RESOLUTION TO THIS ISSUE. THE FORD HELPLINE AND ONLINE CHAT HAS NOT BEEN HELPFUL IN BRINGING THIS TO A RESOLUTION..

Reported

Feb 2019

Incident date

Feb 2019

Mileage

Not provided

Outcome flags

None reported

THERE IS RUST HOLES IN THE BED OF THE TRUCK.

Reported

Jan 2019

Incident date

May 2018

Mileage

Not provided

Outcome flags

None reported

THE ADVANCED TRAC LIGHT STAYED ON ALL THE TIME. TOOK TO FORD DEALER AND COSTED 100.00 TO CHECK LIGHT, THEY SAID WAS RESTRAINT CONTROL MODULE, IT AFFECTED BRAKES, ADVANCED TRAC, AIR BAGS AND ANTI-TIP OVER DEVICE. THE VEHICLE ONLY HAD 3500 MILES ON IT. THE PART IS REDICULOUSLY PRICED!! 650.00 IS OUTRAGEOUS!!!

Reported

Dec 2018

Incident date

Oct 2018

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2011 FORD RANGER. WHILE DRIVING APPROXIMATELY 5-10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. FREEDOM FORD INC (LOCATED AT 420 FISHKILL AVE, BEACON, NY 12508, (845) 831-1400) WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. *TT CONSUMER STATED TRUCK WOULD STALL 4-6 TIMES A MONTH WHEN COMING TO A STOP. DEALER HAS BEEN NOTIFIED.*JB

Reported

Dec 2018

Incident date

Dec 2018

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2011 FORD RANGER. ON SEVERAL OCCASIONS, THE DRIVER AND PASSENGER DOOR LATCHES FAILED AND THE DOOR LOCKS WOULD INDEPENDENTLY UNLOCK SOMETIMES WHILE IN TRAFFIC. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE REPAIRED. A UNKNOWN DEALER WAS INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000. *TT CONSUMER STATED DOORS WOULD NOT STAY CLOSED. EACH DOOR FAILED 2 WEEKS APART.

Reported

Dec 2018

Incident date

Apr 2018

Mileage

Not provided

Outcome flags

None reported

Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.

Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.

FORD IS RECALLING CERTAIN MODEL YEAR 2011 RANGER TRUCKS BUILT FROM JANUARY 25, 2011, THROUGH APRIL 25, 2011 AT THE TWIN CITIES ASSEMBLY PLANT, AND SERVICE PARTS DISTRIBUTED TO DEALERS FOR CERTAIN 2004 THROUGH 2011 MODEL YEAR RANGER TRUCKS, 2002 THROUGH 2005 MODEL YEAR EXCURSION VEHICLES, AND 2002 THROUGH 2007 MODEL YEAR F-250, F-350, F-450, AND F-550 TRUCKS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE MULTI-FUNCTION SWITCH WAS SHIPPED WITH A SUBCOMPONENT (SLIDER) THAT MAY EXPERIENCE DEFORMATION. A MULTI-FUNCTION SWITCH WITH A DEFORMED SLIDER MAY MALFUNCTION CAUSING THE TURN SIGNAL, TAIL LIGHTS, HAZARD WARNING SIGNAL FLASHERS AND/OR BRAKE LIGHTS NOT TO ACTIVATE.

Risk: NON-FUNCTIONING LIGHTS COULD INCREASE THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE SWITCHES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 15, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Risk: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.

Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Risk: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.