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Model-year record

2015 Ford Mustang
Image: Wikimedia Commons contributor · See source file

2015 Ford Mustang

See the complaints, recalls, crash rating, and fuel economy in the public record. Then check the mileage and history of the car you found.

This page shows records, not a buy or avoid call.

The same model year can include a well-kept car and a neglected one. Use these records to plan what to check. Use the specific-car check when you know the mileage.

Complaints filed

434

Reports to NHTSA, 2015

Safety recalls

11

NHTSA campaigns on record

NHTSA crash test

Overall NCAP rating

Combined MPG

21.5

EPA estimate

Known issues

Electrical System issues lead owner complaints (13% of 434 reports), followed by unknown or other (12%).

Electrical System13% · 58 reports
Unknown Or Other12% · 54 reports
Exterior Lighting9% · 38 reports
Structure9% · 38 reports
Power Train8% · 36 reports
Service Brakes7% · 29 reports
Back Over Prevention6% · 28 reports
Air Bags5% · 22 reports

+ 16 more component categories with fewer reports.

Share of all 434 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11625380, ODI 11375846, ODI 11327647, ODI 11402717, ODI 11702103.

Individual complaint reports(434)

Showing the 50 most recent reports
Seat BeltsJun 2026 · ODI 11742166Details +

The driver-side seat belt retractor on my 2015 Ford Mustang GT Premium has failed. The seat belt retracts back into the retractor housing when released; however, it does not lock when pulled sharply and continues to extend freely. I confirmed this by repeatedly performing a rapid pull test while seated in the vehicle. The failure affects the seat belt restraint system because the belt does not appear to engage its locking mechanism. This could increase the risk of injury in a crash because the seat belt may not properly restrain the occupant during sudden deceleration or impact. The issue was inspected and confirmed by a Ford dealership service department. The dealer diagnosed the driver-side seat belt retractor as failed and recommended replacement of the retractor assembly. The dealer provided an estimated repair cost of approximately $550 plus tax. The vehicle was inspected by Smith Ford in Conway, Arkansas. The vehicle was also inspected for a separate seat belt recall, and the recall inspection passed. The dealer advised that the failed retractor was not related to the recall and would require customer-paid repair. There were no warning lights, messages, or airbag system warnings present when the failure was discovered. The primary symptom was that the seat belt would retract normally but would not lock during a rapid pull test. The exact date the failure first occurred is unknown, but the condition was identified during normal vehicle operation and later confirmed by the dealership.

Reported
Jun 2026
Incident date
Oct 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11742166 at NHTSA →
Back Over PreventionJun 2026 · ODI 11742144Details +

The contact owns a 2015 Ford Mustang. The contact stated that while reversing, the rear-view camera displayed a black screen. The dealer was made aware of the failure, and the contact was informed that parts needed to be ordered to repair the vehicle. The contact stated the dealer had been contacted several times, and the contact was informed that the parts were unavailable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact later received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention). The manufacturer was made aware of the failure, and a case was filed. The contact was informed that the parts were available. The failure mileage was approximately 37,000.

Reported
Jun 2026
Incident date
Jun 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11742144 at NHTSA →
StructureMar 2026 · ODI 11726419Details +

My passenger door latch pops open nearly every time I drive on the highway. The latches were previously the subject of Safety Recall 16S30. I had my vehicle inspected by a Ford Dealership. No repairs or work was deemed necessary at that time. In the years since, my door now comes unlatched. Infrequently at first and now with very alarming frequency. Safety Recall 20S30 was issued specifically to address these inspections and recalls being completed ineffectually. Somehow my VIN has been left off of this recall even though it was on the 2016 one. The dealership is trying to charge me nearly $2000 to fix a known safety issue. This seems unreasonable, unfair, and extremely dangerous.

Reported
Mar 2026
Incident date
Mar 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11726419 at NHTSA →
Unknown Or OtherMar 2026 · ODI 11723807 · fireDetails +

I was driving down the highway with heater on and defrost. All of a sudden I hear a pop and my car started bogging down. I exited the highway to get out of danger, it then had a wrench light ( transmission) pop up and when I parked the car on the access road it started smoking a lot. I turned the vehicle off immediately and when I seen smoke coming from under the hood and into the cab of the car. I lifted the hood after seeing fire in the passenger wheel well. And then in the engine block towards the windshield in the middle of the engine. I am a fire fighter and it appeared to me that the fire was being fed by some kind of substance. Fort Worth Fire department showed up and put the fire out and took a report.

Reported
Mar 2026
Incident date
Mar 2026
Mileage
Not provided
Outcome flags
Fire
Open ODI 11723807 at NHTSA →
Unknown Or OtherMar 2026 · ODI 11722755Details +

While driving, I attempted to depress my clutch pedal in order to bring my vehicle to a stop. My clutch pedal only went halfway to the floor. I was able to force it down to the floor using a higher than usual amount of force. After bringing my vehicle to a stop I inspected my clutch pedal and found that it had side to side play resulting from a cracked weld where the clutch pedal was welded to a shaft on the clutch/brake pedal assembly. Upon further research online I discovered that other owners of similarly aged mustangs have had identical issues to what happened to me.

Reported
Mar 2026
Incident date
Mar 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11722755 at NHTSA →
Unknown Or OtherMar 2026 · ODI 11722492Details +

The weld that holds the clutch pedal broke causing the clutch pedal to not engage properly. Driving in traffic during a down shift stop almost caused an accident. Which led to not being able to shift gears which left the car unable to drive and left the stranded on the side of the road. The weld that hold the clutch pedal in place is insufficient and weak. While researching this issue I found many instances where this has happened to other drivers.

Reported
Mar 2026
Incident date
Aug 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11722492 at NHTSA →
Seat BeltsFeb 2026 · ODI 11715911Details +

The contact owns a 2015 Ford Mustang. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (BACK OVER PREVENTION) and 25V614000 (SEAT BELTS). The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R), and occasionally a blank screen was displayed. The message "Rear-view Camera Unavailable - Contact Dealer" was displayed. The contact stated that the failure had obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The vehicle was taken to the dealer. The dealer inspected the rearview camera and informed the contact that the camera had passed the inspection and the recall repair was not needed. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Reported
Feb 2026
Incident date
Feb 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11715911 at NHTSA →
EngineDec 2025 · ODI 11705769 · fireDetails +

“Charge system service now” came on the dash, battery lost power after about 10 seconds, screen went black, dash went black, car locked up, opened the hood and the engine was on fire, called 911 who came quickly and put the fire out without the entire car burning, insurance later total losses the car. I don’t know if it was the battery or the engine responsible for the failure, because the flames were on the engine and not the battery, but the incident was triggered by a battery warning. I was on the interstate driving 60mph when the car shut off and everything including my headlights and even hazard lights went black. Not only could I have been struck by a car on the interstate, I could have died in a car fire. Because the car locked up, I couldn’t open the trunk or use any electronics. The door could have just as easily locked and trapped us inside a burning car. The car is on a salvage yard, no attempt to replicate has been made. Progressive insurance, and Columbia fire inspected it and found that it was undetermined. “Charge service system now” was the only warning before the infotainment screen shut down to reduce battery usage. Every light on the dash flashed right before everything on the dash went black and power was lost to the entire vehicle.

Reported
Dec 2025
Incident date
Dec 2025
Mileage
Not provided
Outcome flags
Fire
Open ODI 11705769 at NHTSA →
Fuel/Propulsion SystemDec 2025 · ODI 11703290Details +

With only 32,885 miles, engine light came on due to (P0456) EVAP small leak. Went to an auto shop and Ford dealer for diagnostic scan. Both technicians found that there is a bit of smoke coming out from the top of the fuel tank due to a small stress crack at the port near the canister vent hose as well as a small crack below fuel pressure sensor tube. New fuel tank replacement was recommended as the crack could not be repaired. Cost to fix is $1,400 parts and $1,200 labor. This small crack nears the fuel tank seems to be a major concern for owners as it could increase the risk of vehicle fire and should be a recall by Ford for immediate remedy.

Reported
Dec 2025
Incident date
Nov 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11703290 at NHTSA →
Electrical SystemNov 2025 · ODI 11702103Details +

When putting the vehicle into reverse the backup camera displayed an unusable red fuzzy screen. Backup camera was unable to assist in safely reversing and mirrors and parking sensors had to be used

Reported
Nov 2025
Incident date
Nov 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11702103 at NHTSA →
Seat BeltsOct 2025 · ODI 11695907Details +

The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V614000 (SEAT BELTS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Reported
Oct 2025
Incident date
Oct 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11695907 at NHTSA →
Seat BeltsOct 2025 · ODI 11695276Details +

The contact owns a 2015 Ford Mustang. The contact received notifications of NHTSA Campaign Numbers: 25V614000 (Seat Belts) and 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Reported
Oct 2025
Incident date
Oct 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11695276 at NHTSA →
Service BrakesOct 2025 · ODI 11695325Details +

The contact owns a 2015 Ford Mustang. The contact stated that while driving 35 MPH and attempting to depress the brake pedal, the clutch pedal detached from the brake pedal assembly. Neither an independent mechanic nor a dealer was contacted. The vehicle was not taken to a dealer or independent mechanic to be diagnosed. The vehicle was not repaired; however, the vehicle was in the process of being repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 115,724.

Reported
Oct 2025
Incident date
Oct 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11695325 at NHTSA →
Latches/Locks/LinkagesOct 2025 · ODI 11692059Details +

The contact owns a 2015 Ford Mustang. The contact recently purchased the vehicle. The contact became aware that the VIN was included in NHTSA Campaign Number: 20V331000 (LATCHES/LOCKS/LINKAGES). The vehicle was taken to the dealer, who refused to inspect the door latch codes. The contact was informed that it appeared that the recall repair was started; however, it was not completed. The dealer stated that since the remedy was not completed, it could not be finished. The manufacturer was made aware of the issue and informed the contact to request the dealer to inspect and verify if the remedy had been completed. The dealer refused and stated that the software did not allow the dealer to inspect the vehicle. The failure mileage was 78,955.

Reported
Oct 2025
Incident date
Oct 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11692059 at NHTSA →
Back Over PreventionOct 2025 · ODI 11692140Details +

The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, preventing the safe operation of the vehicle. The contact stated that the rearview camera had not been working properly since the vehicle was purchased. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 30,000.

Reported
Oct 2025
Incident date
Oct 2018
Mileage
Not provided
Outcome flags
None reported
Open ODI 11692140 at NHTSA →
Back Over PreventionOct 2025 · ODI 11691846 · crashDetails +

The contact owns a 2015 Ford Mustang. The contact stated that the back over prevention camera intermittently failed to operate as needed while the vehicle was shifted into reverse(R). The contact stated that the camera image either displayed a blank image or the camera displayed an inaccurate distance between objects. As a result, the contact stated that while reversing into the driveway at approximately 5 MPH, the rearview camera displayed an inaccurate image and the distance between the vehicle and another vehicle parked in the driveway. As a result of the discrepancy, the contact struck the parked vehicle, which damaged the rear quarter panel of his vehicle but there was no damage to the other vehicle. Due to the low impact of the crash, the contact was not injured and an air bag did not deploy. There was no Police report filed. The contact then received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but offered no assistance. The failure mileage was unknown.

Reported
Oct 2025
Incident date
Mar 2024
Mileage
Not provided
Outcome flags
Crash
Open ODI 11691846 at NHTSA →
Back Over PreventionOct 2025 · ODI 11691706Details +

The contact owns a 2015 Ford Mustang. The contact stated that while reversing, the back-over prevention camera screen independently turned off and on. In addition, the error message indicated to contact the dealer for assistance. The contact stated that the failure was persistent. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the parts for the recall repair were not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 27,000.

Reported
Oct 2025
Incident date
Apr 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11691706 at NHTSA →
Back Over PreventionOct 2025 · ODI 11691219Details +

The contact owns a 2015 Ford Mustang. The contact stated that while in reverse(R), the rearview camera failed to display an image of the rear of the vehicle, compromising the back over prevention system. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rearview camera. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V572000 (Back Over Prevention); and the VIN was included, but parts were not yet available. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 22,000.

Reported
Oct 2025
Incident date
Oct 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11691219 at NHTSA →
Electrical SystemSep 2025 · ODI 11689333Details +

The contact owns a 2015 Ford Mustang. The contact received the recall letter related to NHTSA Campaign Number: XXX (Back Over Prevention). While reversing, the camera was flickering. The vehicle was taken to the local dealer, where it was diagnosed, and the dealer informed the contact that the camera needed to be replaced. The vehicle was repaired, but the failure recurred. The contact stated that the back-over prevention camera was flickering and became inoperable. The key fob and button were not working to open the trunk. The contact had to climb through the vehicle to enter the trunk. There were no warning lights illuminated. The vehicle was taken to another local dealer, [XXX] [XXX] ); who confirmed that the repair was not available. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the repair was not available. The failure mileage was approximately 75,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported
Sep 2025
Incident date
Jan 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11689333 at NHTSA →
Power TrainSep 2025 · ODI 11688859Details +

The evaporator is leaking and apparently is a known issue from ford and they didn't report this. The evaporator core is leaking and it blows hot air for a good amount. It draws a lot of power form the system and drops the rpm below idling. Forcing me to rev a cold engine so that it does not stall out.

Reported
Sep 2025
Incident date
Sep 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11688859 at NHTSA →
Electrical SystemAug 2025 · ODI 11680324Details +

The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention). The vehicle was dropped off at the dealer for service and remained at the dealer for two days. The contact was then informed that the mechanic in charge of servicing the recall was out sick; the dealer was uncertain if the recall repair had been serviced prior to the mechanic's absence. The contact chose to take possession of the vehicle, and the recall was removed from the vehicle. Recently, the contact stated that the trunk failed to open manually or with the key fob. The contact decided to tie a string to the emergency truck release, which was inserted through the back seat to open the trunk. The vehicle was taken to another dealer, where the contact was informed that the wiring to the trunk and backup camera were all connected. The contact was informed that the trunk failure could lead to a rear-view camera failure. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was then referred to the NHTSA Hotline to report the failure. The failure mileage was 118,000.

Reported
Aug 2025
Incident date
May 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11680324 at NHTSA →
StructureJul 2025 · ODI 11676323Details +

Right after picking up my 2015 Ford Mustang from dealer service on July 23, 2025, the hood suddenly flew open while I was driving, completely blocking my view and creating a serious risk of collision. The dealership had performed multiple recalls and a multi-point inspection but did not flag any hood latch issue. The vehicle was released as “safe to drive,” yet this happened immediately after leaving their service. This was an extremely dangerous situation that could have caused a serious accident. The force of the hood flying up also caused major damage to the hood and surrounding components. The dealership took the car back and even offered me a rental, but they are refusing to take responsibility or repair the damage, claiming they are not at fault. I am reporting this because it is a serious safety issue and I want to ensure it is properly investigated to prevent similar incidents. I am also requesting that the dealer or manufacturer repair the damage or reimburse me for the cost to fix it, as this was caused immediately after their service.

Reported
Jul 2025
Incident date
Jul 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11676323 at NHTSA →
Power TrainJul 2025 · ODI 11676247Details +

The 2015 Mustang has been driven about 62,000 miles. The car has not been driven excessively in the 8 + years my wife and I have owned it. I recently heard a noise from the car. I brought the car to a local reputable repair shop. They determined, that there was a problem with the differential. They took the housing case off and found metal shreds in the case. They feel that a bearing failed caused the complete differential failure. I talked to Ford and they have no open recalls for this and recommended contacting the NHTSA. The car is at the repair shop waiting for parts to repair the differential at a cost of approximately $3,000.

Reported
Jul 2025
Incident date
Jun 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11676247 at NHTSA →
Electrical SystemJul 2025 · ODI 11674660Details +

Ford is refusing to repair the rear camera wiring defect. The dealer attempted multiple times and Ford is refusing to replace it, instead the dealer is asking for $1000 dollars.

Reported
Jul 2025
Incident date
Apr 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11674660 at NHTSA →
Visibility/WiperJul 2025 · ODI 11672774Details +

My vehicle had a recall: Ford recall 22S06 involves 2015-2017 Ford Mustangs due to a potential issue with the rearview camera. The wiring for the rearview camera may be loose or damaged, causing the camera to display a blank or distorted image. This can reduce the driver's visibility behind the vehicle, potentially increasing the risk of a crash. The dealership at Ford Chapman Automobile claims the issue is fixed but they never fixed anything on my backup camera. It was blinking and they said it is normal for this vehicle. My backup camera is not working and they are refusing to fix it. I have contacted Ford but they also refer to the report from the dealership and say according to the dealership the problem is fixed and there is nothing that could do. My car has very limited visibility and this causes problems when backing up.

Reported
Jul 2025
Incident date
Jul 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11672774 at NHTSA →
Service BrakesJul 2025 · ODI 11672456Details +

The contact owns a 2015 Ford Mustang. The contact stated that the brake pedal bumper fractured, and the brake lights illuminated. The contact stated that the failure caused the battery to become drained. The accelerator pedal was stuck and drained the battery. The contact stated that the failure was related to NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic). Additionally, the contact resides in North Carolina but had not transferred the New York vehicle registration. The contact called the local dealer and was referred to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 76,000.

Reported
Jul 2025
Incident date
Jul 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11672456 at NHTSA →
Back Over PreventionJul 2025 · ODI 11671867Details +

See attached document for complaint.

Reported
Jul 2025
Incident date
Jun 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11671867 at NHTSA →
Electrical SystemMay 2025 · ODI 11663233Details +

The passenger side door will open by itself. This happened twice within the last month with a passenger in the seat and once with no passenger. The warning lamp will come with an alert to say that the passenger side door is open. This puts the safety of those in the car at risk of falling out, or possibly an accident if the door completely opens. The vehicle has not yet been inspected by anyone. The vehicle is available for inspection upon request.

Reported
May 2025
Incident date
May 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11663233 at NHTSA →
StructureMay 2025 · ODI 11658178Details +

The contact owns a 2015 Ford Mustang. The contact stated that while closing the trunk, the emblem on the trunk located above the rear license plate detached from the vehicle. The contact stated that the trunk was not slammed, and that the emblem could have fallen off while driving, becoming a possible road hazard. The local dealer was notified of the failure, and the contact was informed that there were no recalls on the vehicle. The manufacturer was also notified of the failure, and the contact was transferred to the NHTSA Hotline with the contact’s knowledge. The vehicle was not repaired. The failure mileage was approximately 24,000.

Reported
May 2025
Incident date
Apr 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11658178 at NHTSA →
Power TrainApr 2025 · ODI 11653604Details +

Weld at clutch pedal assembly broke, causing the clutch pedal to bind. This binding prevents the clutch pedal from fully depressing.

Reported
Apr 2025
Incident date
Nov 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11653604 at NHTSA →
StructureMar 2025 · ODI 11648629Details +

The driver side fills with water during heavy rain. This is not due to a leak in the convertible top or any window seals. The water is coming from below. The water is at risk of causing rust build up, electrical malfunction, and mold growth. The problem has not been reproduced by a dealer or independent service center, every time I bring it up they say they don't cover leaks so I have yet to be able to get it checked out. The vehicle has not been inspected by anyone. There were no warning lamps, messages or other symptoms of the problem prior to the the first appearance. This has happened numerous times since 6/17/2023

Reported
Mar 2025
Incident date
Jun 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11648629 at NHTSA →
EngineJan 2025 · ODI 11637828Details +

The most common engine failure issues are associated with the 2.3L EcoBoost engine, which is prone to coolant leaks causing significant damage to the engine.

Reported
Jan 2025
Incident date
May 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11637828 at NHTSA →
SuspensionDec 2024 · ODI 11631868Details +

When driving and going over a bump the rear shock completely ripped from the frame of the car

Reported
Dec 2024
Incident date
Sep 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11631868 at NHTSA →
Electrical SystemDec 2024 · ODI 11630144Details +

I am writing to formally request an investigation into a potential recall issue regarding a heated seat module and module plug on my vehicle. Below are the details of my vehicle for your reference: * Make/Model: 2015 Ford Mustang Ecoboost * VIN (Vehicle Identification Number): [XXX] * Mileage: 183,367 I have encountered a burning/melted plastic smell along with smoke coming from my heated/cooled seat module box while operating the vehicle. This issue has impacted safety, and reduced functionality. I have contacted the dealership, and had the part inspected but the issue persists. Upon reviewing similar concerns online and through forums, I noticed other owners reporting comparable problems, starting with many different 2015-2020 ford model vehicles, which leads me to believe this may be a widespread issue. I respectfully request that Ford initiate an investigation to determine if this problem warrants a recall. I also ask for guidance on how to address this issue in the interim to ensure the continued safety of myself and others on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported
Dec 2024
Incident date
Jan 2018
Mileage
Not provided
Outcome flags
None reported
Open ODI 11630144 at NHTSA →
Electrical SystemDec 2024 · ODI 11628683Details +

Heated and cooled front seats stopped working. On inspecting the connector plug it is scorched or burned where the ground plug is located.

Reported
Dec 2024
Incident date
Dec 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11628683 at NHTSA →
Electrical SystemNov 2024 · ODI 11625380 · crash · 2 injuriesDetails +

i was driving on a highway and experienced a total failure of my electrical system which completely shut down with in 15 seconds i lost control of the car as i could not even move the wheel, subsequently T-boned by another car iwhich could not stop fast enough suffering total loss of my car of note prior to the accident (Sunday AM) on friday I had a battery replaced @ Firestone, see reciept attached that was the last repair for the care

Reported
Nov 2024
Incident date
Nov 2024
Mileage
Not provided
Outcome flags
Crash 2 injuries
Open ODI 11625380 at NHTSA →
Back Over PreventionNov 2024 · ODI 11623933Details +

The contact owns a 2015 Ford Mustang. The contact stated that the back-over prevention camera had failed. The vehicle was taken to the dealer who informed the contact that since the vehicle had not experienced the failure at the time the VIN was attached to NHTSA Campaign Number: 22V082000 (Back Over Prevention), the recall was considered closed, and the vehicle could no longer be repaired under the recall. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 51,000.

Reported
Nov 2024
Incident date
Oct 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11623933 at NHTSA →
Exterior LightingOct 2024 · ODI 11622008Details +

The contact owns a 2015 Ford Mustang. The contact stated that before making a left turn the contact switched on the left turn light signal; however, upon making the left turn the contact noticed that the left turn signal on the instrument panel was flashing twice as fast as normal. The contact pulled over to inspect the vehicle. The contact became aware that the taillights were inoperable; however, after restarting the vehicle, the taillights became operable. The following day the contact drove to a local dealer where the vehicle was inspected; however, the vehicle was not diagnosed. The contact was informed that the vehicle needed to be diagnosed to determine the cause of the failure. The contact was made aware of SSM: 10144218 and linked it to the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 82,000.

Reported
Oct 2024
Incident date
Oct 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11622008 at NHTSA →
Vehicle Speed ControlOct 2024 · ODI 11619019Details +

While driving home, driving speed was 55 mph, car engine bogged down and orange wrench icon illuminated on dash. I was not far from home and was able to continue and "limp" home. Car would not go faster than 10-15 mph. When I parked car in garage and shut car off, the brake lights stayed on. There was no warning lights or anything wrong with car before incident. Car has not been inspected by dealer or service center. Doing further research online, I was directed to look at drivers floorboard for plastic pieces. I did find broken, yellowish colored plastic pieces on floor board. According to others, which have been experiencing the same issue, the brake light switch stop bumper pad has failed. I was able to find a recall (Safety recall 22S02) that has been issued for this problem, but the recall is region specific. I do not live in the regions listed in recall.

Reported
Oct 2024
Incident date
Sep 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11619019 at NHTSA →
Power TrainSep 2024 · ODI 11615926Details +

The contact owns a 2015 Ford Mustang. The contact stated while driving at approximately 45 MPH the vehicle was shifting roughly. The contact stated that no warning light was illuminated. The contact stated that the failure was intermittent but became a recurring failure. The contact stated that the failure occurred at various speeds. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the torque converter needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Technical Service Bulletin Number: 20B27 Torque Converter (Power Train). The failure mileage was approximately 130,000.

Reported
Sep 2024
Incident date
Jun 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11615926 at NHTSA →
Fuel SystemSep 2024 · ODI 11615210Details +

The contact owns a 2015 Ford Mustang. The contact stated while driving at an undisclosed speed and attempting to accelerate, the RPM's increase rapidly but the vehicle lost motive power. The contact also stated that there was a gasoline odor present inside the vehicle. The check engine and service engine warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed failures with the fuel tank filler pipe, fuel vapor line, and fuel supply tube. The fuel tank filler pipe was repaired. The fuel vapor line, and fuel supply tube were not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Numbers: 14V774000 (Fuel System, Gasoline) and 15V339000 (Fuel System, Gasoline); but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 34,000.

Reported
Sep 2024
Incident date
Sep 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11615210 at NHTSA →
Air BagsAug 2024 · ODI 11611290Details +

The airbag light is on, the vehicle has not been in an accident. The vehicle has less than 50k miles on it. The bags have never deployed. I did not have this repaired. There is a seatbelt recall that affects airbags... Ford Motor Company (Ford) is recalling certain model year 2015 Ford Mustang vehicles manufactured August 18, 2014, to October 2, 2014. In the affected vehicles, the passenger safety belt tension sensor may misclassify the size of the front passenger seat occupant. This could cause a child size occupant to be classified as an adult and an adult passenger to be classified as a child passenger. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 208, "Occupant Crash Protection." Does this cause the airbag light to come on???

Reported
Aug 2024
Incident date
Aug 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11611290 at NHTSA →
Back Over PreventionAug 2024 · ODI 11611159Details +

The contact owns a 2015 Ford Mustang. The contact stated that the vehicle was repaired under an unidentified NHTSA Campaign Number; however, two days after the recall remedy was completed, the digital screen failed to display the rearview image as intended but instead displayed a connection error message. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the costs. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,000.

Reported
Aug 2024
Incident date
Feb 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11611159 at NHTSA →
Electrical SystemAug 2024 · ODI 11610774Details +

Brake lights don’t function brake switch bumper broke off and lights stay on but not bright when brake is depressed. Loss of power random misfire cut from loss of power. Brake switch fault in computer

Reported
Aug 2024
Incident date
Aug 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11610774 at NHTSA →
WheelsAug 2024 · ODI 11609598Details +

UP -DATE to my previous complaint # 11609504. Ford dealer still had two-piece lock nut for sale at parts counter. Did not mention the recall for Fords two- piece nuts or mention the problem with this nut.

Reported
Aug 2024
Incident date
Jul 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11609598 at NHTSA →
WheelsAug 2024 · ODI 11609504Details +

All wheel nuts had to be replaced when new tires were replaced Cost for the nuts $226. NO inspected or change the nuts that were swollen. by Ford. Did the recall No06tice end last year in August.

Reported
Aug 2024
Incident date
Jul 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11609504 at NHTSA →
Exterior LightingAug 2024 · ODI 11608373Details +

There is a break pedal pad that is broken. It doesn't allow the car to accelerate correctly and car goes in limp mode. All break lights are illuminated when car is turned off. There is a recall for this, but I purchased my car in CA. I think the car was originally a Nevada car. Am I still eligible for the recall even if I didn't get the notification and my state of purchase was not mentioned?

Reported
Aug 2024
Incident date
Aug 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11608373 at NHTSA →
Power TrainJul 2024 · ODI 11605520Details +

The weld that connects the clutch pedal bar to the tube it pivots in broke on my 2015 Mustang. This makes the pedal wobbly and can prevent the clutch from being fully depressed. For months, the clutch was squeaking. Upon inspection, I noticed the weld was broken. I have not been in an accident because of this, however, the clutch pedal is now loose and can at times hit the 'neutral' switch (which measures full depression of the clutch to allow the car to start), which prevents inconsistent depression of the clutch, leading to unsafe operation.

Reported
Jul 2024
Incident date
Jul 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11605520 at NHTSA →
Seat BeltsJul 2024 · ODI 11604607Details +

Seat Belt Tensioner: Seat belt tensioner is not retaining tension. Inordinate amount of slack when taking off belt coupled with slow retraction. Also have noticed lack of tension during sudden stopping. The belt will also not retract up exiting the vehicle. I’ve reported to the dealer and they commented they’ve seen this plenty of times. This seems like a major safety concern.

Reported
Jul 2024
Incident date
Jul 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11604607 at NHTSA →
Vehicle Speed ControlJul 2024 · ODI 11603653Details +

Hi, I was driving on the freeway and suddenly my car stopped accelerating. I would push the acceleration pedal but it wouldnt speed up. And for a few times it would speed up very much. This was very rapid fluctuation. I also noticed that the cruise control was not working. This was very scary being on the highway with this kind of speed fluctuation. After i came back home, i noticed that the brake light wouldnt turn off at all. After doing some research i found that the brake light switch broke and the car was sensing that the brake was being applied and hence was doing acceleration fluctuations. I also found out that there are many other same vehicles which has the same issue.

Reported
Jul 2024
Incident date
Jul 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11603653 at NHTSA →

This page shows the latest 50 reports to keep it usable. The count above includes every complaint NHTSA has returned for this model year.

Recalls(11)

Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.

Seat BeltsDec 2025 · 25V614000Details +

Ford Motor Company (Ford) is recalling certain 2015-2017 Mustang vehicles. Water and road salt may corrode the front seat belt anchor pretensioner cables.

Risk: A corroded cable can break, preventing the seat belt from properly restraining an occupant, and increasing the risk of injury during a crash.

Remedy: Dealers will inspect and replace both front seat belt anchor pretensioner assemblies, as necessary. In addition, dealers will remove sections of the carpet and underlayment that contact the cables. Dealers will also inspect the A-pillar sealing patches, and as necessary, install A-pillar body plugs, and/or inspect and replace the front outboard seat bolts. Repairs will be performed free of charge. Interim letters, notifying owners of the safety risk, were mailed October 20, 2025. Additional letters will be sent once the final remedy is available, anticipated December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S92. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov September 17, 2025.

Open full NHTSA recall record →
Back Over PreventionApr 2025 · 25V572000Details +

Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.

Risk: A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.

Open full NHTSA recall record →
Latches/Locks/LinkagesAug 2020 · 20V331000Details +

Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy: Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

Open full NHTSA recall record →
Latches/Locks/LinkagesJun 2016 · 16V643000Details +

Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy: Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.

Open full NHTSA recall record →
Service BrakesOct 2015 · 15V832000Details +

Roush Performance Products, Inc. (Roush) is recalling certain model year 2015 Ford Mustang GT Roush Stage 3 vehicles manufactured April 1, 2015, to October 31, 2015, and equipped with Roush Extreme Duty Half Shafts. The affected vehicles have a brake caliper guide pin that may not have been sufficiently tightened during installation of the half shafts. As a result, the caliper guide pin may loosen while driving, reducing the vehicle's rear braking ability.

Risk: A partial loss of the rear braking system can increase the risk of a crash.

Remedy: Roush will notify owners, and Roush-authorized Ford dealers will tighten the caliper guide pin to the proper specification, free of charge. The recall began in February 2016. Owners may contact Roush customer service at 1-800-597-6874.

Open full NHTSA recall record →
Fuel SystemFeb 2015 · 15V339000Details +

Ford Motor Company (Ford) is recalling certain model year 2015 Ford Mustang vehicles manufactured February 14, 2014, to February 10, 2015, and equipped with 2.3L engines. Prolonged exposure to elevated underbody temperatures can cause degradation of the fuel tank and/or fuel vapor lines, which may eventually result in a fuel leak. In addition, this condition could cause seals in the parking brake cable to degrade, potentially affecting parking brake function.

Risk: If the vehicle experiences a fuel leak in the presence of an ignition source it can, increase the risk of a vehicle fire. Reduced parking brake function could potentially result in unexpected vehicle movement, which may increase the risk of injury.

Remedy: Ford will notify owners, and dealers will replace the fuel tank shield, add thermal patches to the fuel tank and parking brake cable, and add thermal wraps to the fuel vapor lines. The repairs will be performed free of charge. The recall began on July 9, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S19.

Open full NHTSA recall record →
Fuel SystemMay 2014 · 14V774000Details +

Ford Motor Company (Ford) is recalling certain model year 2015 Ford Mustang vehicles manufactured September 25, 2014, to October 9, 2014. The fuel pressure sensor may not have been seated properly to the fuel jumper line, which may cause a fuel leak.

Risk: A partially seated fuel pressure sensor could cause a fuel odor or a fuel leak, increasing the risk of a vehicle fire in the presence of an ignition source.

Remedy: Ford will notify owners, and dealers will replace the fuel jumper line, free of charge. The recall began on December 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S27.

Open full NHTSA recall record →
Seat Belts · 14V649000Details +

Ford Motor Company (Ford) is recalling certain model year 2015 Ford Mustang vehicles manufactured August 18, 2014, to October 2, 2014. In the affected vehicles, the passenger safety belt tension sensor may misclassify the size of the front passenger seat occupant. This could cause a child size occupant to be classified as an adult and an adult passenger to be classified as a child passenger. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 208, "Occupant Crash Protection."

Risk: If the tension sensor misclassifies the front passenger, improper passenger air bag deployment may occur, increasing the risk of occupant injury in the event of a vehicle crash.

Remedy: Ford has notified owners, and dealers will replace the passenger safety belt buckle, free of charge. The recall began on October 28, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C08.

Open full NHTSA recall record →
Engine And Engine Cooling · 16V779000Details +

Ford Motor Company (Ford) is recalling certain model year 2015-2017 Mustang vehicles manufactured February 24, 2015, to August 30, 2016. A hose may separate from the engine oil cooler tube assembly causing an oil leak.

Risk: A sudden loss of engine oil may cause engine failure, increasing the risk of a crash. Additionally, an oil leak, in the presence of an ignition source, increases the risk of a fire.

Remedy: Ford will notify owners, and dealers will replace the engine oil cooler tube assembly, free of charge. The recall began on March 23, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S40.

Open full NHTSA recall record →
Service Brakes · 22V011000Details +

Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.

Risk: A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.

Remedy: Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.

Open full NHTSA recall record →
Back Over Prevention · 22V082000Details +

Ford Motor Company (Ford) is recalling certain 2015-2017 Mustang vehicles. The rearview camera wiring may be loose or damaged, which can result in a blank or distorted image.

Risk: A rearview camera that displays a blank or distorted image can reduce the driver's rear view, increasing the risk of a crash.

Remedy: Dealers will inspect and repair the decklid wiring harness and/or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed December 23, 2022 and June 26, 2023. Remedy parts are expected to become available in the 4th Quarter of 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S06.

Open full NHTSA recall record →

A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.

Investigations

3 NHTSA investigations on record

Investigations are agency reviews, not findings that a vehicle is defective.

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Door Latch Failures

In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs reported the failure occurred after the latch had been remedied under a prior recall which involved fracture of the latch pawl spring tab due to thermally induced cyclic fatigue. Other VOQs alleged a similar failure in vehicles not previously recalled. A latch with a fractured pawl spring tab typically results in a ?door will not close? condition, however in certain somewhat rare circumstances, may result in the door coming open while driving. In response to ODI?s investigation, Ford has announced three field actions, as discussed below.On March 23, 2020, Ford submitted Safety Recall 20V-177 (Ford 20S15), a regional recall campaign to address door latch failures in vehicles not previously recalled under Safety Recalls 15V-246, 16V-643 and 17V-210. The recall affects vehicles currently or ever registered in certain high ambient temperature states (see 20V-177 for affected states). As a remedy, Ford will replace all four door latches free of charge.On August 24, 2020, Ford issued a non-safety regional field action (Ford 20R01) to address door latch failures on the same model/MY vehicles not covered under 20V-177 (i.e., not currently/ever registered in affected states). According to Ford, spring tab failure rates for vehicles covered by this action are about half that of the 20V-177 vehicles. Under this action, dealers will replace all door latches, free of charge, if either; a) the vehicle exhibits a related latch concern, or b) if the vehicle owner expresses a concern about the latches in their vehicles. Details can be found under NHTSA TSB No. 10190990, a copy of which is available in this investigative file available at NHTSA.gov.On June 8, 2020, Ford submitted Safety Recall 20V-331 (Ford 20S30) addressing vehicles previously remedied under NHTSA Recalls 15V-246, 16V-643 and 17V-210, where the repair may not have been properly completed, specifically not all of the door latches were replaced, or replaced correctly. This recall involves an inspection of the latches, with the option for a consumer self-inspection; owners could view the date codes on their latches (and confirm child safety locks are present on the rear doors) and then submit the information to Ford?s mobile app or website. A dealership inspection option was also available. Any vehicle found to have unreplaced defective latches requires the replacement of all door latches as directed by Ford.Regarding the 4,494 reports cited above, 1,485 involve scope-related failures (with 13% alleging door opening), and the remaining 3,009 reports involving remedy concerns (with 18% alleging door opening - note ODI was unable to verify the allegations of door opening). The three ODI injuries were all relatively minor. Ford?s reported injury incidences include one (unconfirmed) report of an ejection, three minor injuries with the others involving undisclosed injuries. Ford?s crashes involved two (unconfirmed) crashes alleging the incident door contacted another vehicle and three involving doors striking other property.The recalled vehicles include MY 2011-2015 Ford Fiesta, 2013-2016 Ford Fusion and Lincoln MKZ, 2015 Ford Mustang and Lincoln MKC, 2013-2015 Ford Escape and Ford C-MAX, 2012-2015 Ford Focus and 2014-2016 Ford Transit Connect.Ford's actions address ODI's concerns at this time. ODI will take further action if warranted by new information. The reference (OD

Door Latch Failure

In January, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation based on consumers' allegations of doors failing to latch and/or inadvertently opening on model year (MY) 2012-2013 Ford Focus vehicles (subject vehicles).ODI has received 464 unique reports related to the alleged problem, with over 200 claiming that the door(s) opened inadvertently while the vehicle was in motion.One consumer alleged an injury that occurred while driving when a door inadvertently opened and then closed on a child's arm.Another alleged that a door that inadvertently opened struck a parked vehicle.In response to ODI's information request, Ford Motor Company (Ford) provided 500 unique reports related to the alleged problem on the subject vehicles.Ford reported no injury or accident claims.Ford also submitted 1,513 warranty claims related to door latch failures.Many customers indicated that the affected door could not be latched at all and some of them decided to restrain the door by other means in order to operate the vehicle.Some customers also reported door latch failures occurring on multiple doors and at different times.Additionally, Ford stated that MY 2014-2015 Ford Focus, 2013-2015 Ford Escape, 2013-2015 Ford C-Max, 2014-2016 Ford Transit Connect, 2015 Ford Mustang, and 2015 Lincoln MKC, all use the same door latch as the 2012-2013 Ford Focus.On September 6, 2016, Ford notified ODI that it would conduct a safety recall (16V-643) to remedy the door latches in the MY 2012-2015 Ford Focus and other Ford models mentioned above (total of approximately 2 million vehicles).According to Ford, a component within the door latch may break preventing the door from latching.Ford dealers will replace all four door latches in the recalled vehicles with a new more robust latch design that is currently in production.The recall action initiated by the manufacturer appears to address the safety risks.Accordingly, this investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.

Crash-test ratings

2015 Ford Mustang 2 DR RWD NHTSA source

Overall
Frontal
Side
Rollover

2015 Ford Mustang C RWD NHTSA source

Overall
Not rated
Frontal
Not rated
Side
Not rated
Rollover

Source: NHTSA New Car Assessment Program (NCAP).

Fuel economy by trim

TrimEngineDrivetrainCityHwyCombined
Mustang2.3L 4-cylRear-Wheel Drive223125
Mustang2.3L 4-cylRear-Wheel Drive213125
Mustang3.7L 6-cylRear-Wheel Drive192722
Mustang3.7L 6-cylRear-Wheel Drive172821
Mustang5.0L 8-cylRear-Wheel Drive152519
Mustang5.0L 8-cylRear-Wheel Drive162519

EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.

Before you buy

Useful next checks

Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.

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Compare the year-by-year record

Open another year for its own evidence-gated decision. TireKick does not crown a best year from raw complaint totals.

2015 Ford Mustang: frequently asked

What does the complaint record show for the 2015 Ford Mustang?

Owners filed 434 NHTSA complaints about the 2015 Ford Mustang. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.

What are the most common problems on the 2015 Ford Mustang?

The most-reported problem areas are Electrical System (13% of complaints) and unknown or other (12%).

How many recalls does the 2015 Ford Mustang have?

11 recalls have been issued that affect the 2015 Ford Mustang, covering components such as seat belts. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.

What gas mileage does the 2015 Ford Mustang get?

The EPA rates the 2015 Ford Mustang between 19 and 25 mpg combined, depending on trim and drivetrain.