2019 Ford EcoSport

The contact owns a 2019 Ford EcoSport. The contact stated that while driving approximately 60 MPH, the vehicle decelerated, and the RPM was lowered. After parking and restarting the vehicle, the vehicle failed to accelerate above 20 MPH with the wrench icon displayed. The vehicle was slowly driven to the residence. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The contact stated that the vehicle was previously serviced under NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 44,212.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

The latch on the back often sets off an error saying the rear hatch is ajar.

Reported

Jun 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

I brought my Ford EcoSport into the Baxter. Ford, in Papillion, Nebraska, because it was malfunctioning, the oil pressure got real low and my car was not accelerating like it should Also I advise them that there is an open recall on the vehicle. As well and I that the recall and the engine malfunction are related. They told me that it wasn't, and I'm sure it was. Then, they advised me that after speaking with Ford. Ford agreed to pay $3000 for a new engine, while I was responsible for the remaining $4000, I asked if I can have an email showing the communication with Ford, I was advised that they don't have access to that. They're unable to forward me an email, which is a red flag i would like to get a second opinion on the diagnosis of my engine in the fort. Ecosport. I don't understand why they would not be able to forward me an email of the communication between them and Ford. When asked the service manager about that, he advised that he does not have access to it. Which is a red flag? Is there anything you guys can do?Please let me know.Thank you have a good day

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

My car has been in and out of the shop since 2024 due to the power train system. As this is an active recall case my car was repaired 5 times. Recently, with the recall part replaced in January 2026, I got my car back and in May 2026 while driving, my car once again loss power. Going from 50 to coasting. After many guarantees that the problem is fixed, I continue to have the same dangerous problems.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

So my car is about to be out of warranty and I have called and made two appointments to get my recall taken care of as it is a safety risk for me and my kids. They canceled the first one with no communication and the second appointment they called and said they can’t get the part in so I have to call them in 2 weeks to check. After two weeks I believed my car will be over the 60k mark putting me out of warranty and voiding them to fix any issues that occurred because of this recall.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

This is now going to be the FOURTH time we are going to have to put a NEW engine in the same exact car. We just replaced the engine barely a year and a half ago.

Reported

Apr 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

My 2019 Ford EcoSport 1.0L EcoBoost engine began making loud noise consistent with oil pressure failure. I brought the vehicle to an authorized Ford dealership. The dealership performed a teardown and confirmed the oil pump belt tensioner had failed — the exact defect described in Safety Recall 23S64. The dealer replaced the oil pump belt, tensioner, and oil pump under Recall 23S64. However, the dealer then stated that the resulting engine damage — severe scoring of connecting rod bearings and crankshaft journals caused by oil starvation — is “not related to the recall” and refused to replace the engine under Recall 23S64. Ford’s own recall documentation states: if engine failure is related to a broken oil pump belt or tensioner, a long block engine replacement is authorized as an interim repair at no charge. The updated Service Action also states the oil pump belt and tensioner no longer need to be replaced before long block installation. The causal chain is direct: tensioner failed (recall defect) → oil pressure lost → engine destroyed. The dealer’s refusal to replace the engine appears to violate Ford’s own Recall 23S64 service procedure. The vehicle has been inoperable for weeks. I continue making monthly loan and insurance payments on a vehicle I cannot drive. My extended warranty claim was also denied because the warranty company requires written confirmation from Ford that the engine damage is not recall-related — a document the dealer says they cannot provide. I am requesting NHTSA to investigate whether Ford dealers are systematically denying recall-related engine replacements under 23S64 that they are obligated to perform per Ford’s own recall service procedures. Additionally, prior to the complete engine failure, the vehicle stalled unexpectedly while stopped at a red light in active traffic without any warning. The engine shut off suddenly, consistent with sudden loss of oil pressure caused by the recall defect. This created a dangerous safety situation

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

Engine and Transmission failed at 46,000 miles even though under a extended warranty Ford short changed us to where we had to pay $7200.00 to get the car fixed. This car is the worst for failures of the powertrain. Never will buy another Ford ever.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

I don't know who could help resolve the issue we have. Our 2019 Ford Eco-sport had several recalls. The last recall Holman/Ford kept our car for 9 months but kind enough to lend us a car to use while they waited for a part. We had to cancel our vacation trip to Turner Maine to see our daughter's family because we were not permitted to drive the loaner out of state! Later they decided that they had to give us a new engine and gave us the car back in November of 2024. After receiving our car back we noticed a gas smell each time we put the heater on. It was strong to the point of opening our windows for ventilation. My husband called several times leaving a message and no one called back. We left more messages saying why is the check engine light on all the time when it is a brand new engine? Finally they informed us that we need to pay for a diagnostic test that was well over $100 and we brought it to their attention that it has not been right since we got the car back so why should we have to pay for a dianostic test? We went to pepboys to get the diagnostic test that was cheaper and they informed us that Ford should have removed and replaced the canister purge solenoid when putting in a new engine. Without doing that, it could ruin the engine again as well as the canister purge solenoid. We did research to learn they should have replaced the canister purge solenoid as well. My husband called and left several messages and no one would return his call. Once again he called them today and a "Jim" called back from Holman Ford, Maple Shade [XXX] saying that the recall was on a new engine and they did not have to replace the canister purge solenoid. He told my husband it would be cheaper to go to PepBoys to replace the canister purge solenoid. Is this true that they did not have to replace the canister solenoid? We had several recalls on our 2019 Eco Sport. Isn't it considered under a lemon law? How do we get them to fix it properly with no charge? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Apr 2026

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

None reported

I purchased a 2019 Ford EcoSport from CarMax on April 12, 2022. At the time of sale, CarMax provided documentation stating that there were no unrepaired safety recalls on the vehicle. I relied on this representation in making my purchase decision. I later discovered that the vehicle is subject to a serious manufacturer recall involving the engine oil pump, which can fail and cause loss of oil pressure, engine damage, and safety risks while driving. CarMax misrepresented the recall status of the vehicle at the time of sale. This is a material safety issue that should have been disclosed. I am still dealing with ongoing issues related to this defect and have not received proper assistance or resolution from CarMax despite multiple attempts to contact them.

Reported

Apr 2026

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. Recently, the contact stated there was an abnormal, tapping sound coming from the engine. There was no warning light illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The vehicle was not repaired. The failure mileage was approximately 32,000.

Reported

Apr 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the check engine warning light and low oil warning light were unexpectedly illuminated. The vehicle was taken to the dealer several times and was eventually diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The contact stated that after the repair, while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light and low oil warning light illuminated. The vehicle was restarted; however, it was later towed to another dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 119,000.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING). The contact stated that after exiting the freeway, the low oil pressure warning light illuminated, the vehicle vibrated, and the check engine warning light illuminated. The contact attempted to pull into a gas station but instead pulled over to the side of the road and turned off the vehicle. The contact exited the vehicle and checked the oil level, and the oil level was at the proper level. After waiting for approximately 30 minutes, the vehicle was restarted. The contact attempted to drive, and the engine seized. The vehicle was hauled by a friend to the residence. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The vehicle remained at the residence and had not been driven since the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

[XXX] [XXX] [XXX] March 24, 2026 ` NHTSA Safety Complaint Summary My 2019 Ford (VIN: [XXX] ) has an unresolved safety recall issued in January 2024. Two repair attempts were made: - May 2025: Vehicle kept 41 days; recall repair not completed - January 18, 2026: Second attempt; recall repair still not completed The defect remains unresolved. I am the caregiver of a special‑needs son, and the extended loss of transportation has caused hardship. I am requesting review and documentation of these failed recall attempts. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Mar 2026

Incident date

Jan 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Ford EcoSport. The contact stated that while driving approximately 60-65 MPH, the vehicle jerked, lost automotive power, or stalled on several occasions. The check engine warning light was illuminated. The contact was able to pull over to the side of the road. The vehicle was restarted after approximately 5 minutes. The vehicle was taken to the dealer, where an unknown interim repair of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) was performed twice; however, the failure persisted. The vehicle was taken back to the dealer, where the contact was informed that failure might be unrelated to the recall, and that further diagnostic tests were needed. The vehicle was not diagnosed or repaired. The failure mileage was approximately 60,682.

Reported

Mar 2026

Incident date

Nov 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Ford Escape. The vehicle was initially taken to the local dealer for NHTSA Campaign Number: 26V011000 (Equipment). The vehicle was taken back to the dealer, where it was diagnosed and determined that the engine needed to be replaced. The contact stated that the engine had overheated. A diagnostic scanner was used to determine that the head overheat protection was active and there was no coolant in the coolant reservoir. The hose was not connected to the heater cooler. The donut gasket was not attached to the exhaust. There were no warning lights illuminated. The contact stated that the O-ring had failed to snap in place. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 80,000.

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

I have had to put a new engine in my 2019 ford ecosport 3 times due to the open recall on the vehicle. It is currently at the ford dealership due to coolant leaking into the head gasket. The problems with the vehicle have been confirmed by the dealers. And no there were ZERO warnings or signs before the vehicle completely failed on us on the highway the first time. Then the same issue happened yet again and had to put my car in the shop again for another new engine due to the recall.

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

The vehicle’s engine losses power while driving. Low oil pump pressure appears on the dashboard. The problem has been confirmed by a dealer. There were no warning lamps prior to the failure. The problems started February 2026.

Reported

Mar 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Ford EcoSport. The contact stated that while starting the vehicle, the low oil warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the oil pump had failed, which caused the engine failure. The contact was informed that the engine needed to be repaired. The vehicle was not repaired. The dealer informed the contact that the failure was related to a previous repair completed under NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); where the oil pump tensioner assembly had not been replaced, and only the oil drive pump belt had been replaced. The dealer contacted the manufacturer to request an engine replacement due to the recall-related failure. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 38,000.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

I am writing to formally file a complaint with the National Highway Traffic Safety Administration regarding an unresolved safety recall on my 2019 Ford EcoSport. On February 18, 2026, at approximately 9:01 A.M., I contacted my local dealership, El Cajon Ford, to schedule the recall repair. I was informed that the required recall parts are on indefinite backorder and that there is no estimated date for availability. This leaves my vehicle unrepaired for a known safety defect with no clear timeline for remedy. Additionally, during that same conversation, I informed the dealership that my check engine light is currently illuminated, which raises further concerns given the open safety recall. I was told that if I bring the vehicle in for diagnostic testing and the issue is determined not to be related to the recall, I would be responsible for a $209 diagnostic fee. I am concerned that this creates a financial barrier to determining whether the warning light may, in fact, be related to the known safety defect. I regularly transport my [XXX] child in this vehicle. Continuing to operate a vehicle subject to an open safety recall — particularly one involving a potentially serious safety-related defect — places my family at unnecessary risk. The indefinite delay in parts availability undermines the purpose of a federally mandated safety recall. Under federal law, manufacturers are required to provide a free and timely remedy for safety-related defects. An open-ended delay with no estimated repair date does not appear to meet that standard and leaves consumers without meaningful protection. I respectfully request that NHTSA review this matter, investigate the delay in recall remedy availability, and take appropriate action to ensure that affected consumers are not required to continue operating potentially unsafe vehicles without a timely repair or interim solution. Thank you for your attention to this serious safety concern. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

Car went in for recall. Ford replaced engine because they claim a bolt broke. I have taken the car about 300 miles since I received it back and the engine light appeared. I let them know. Light went off and I had another important meeting to make in DFW . This time wrench and engine light came on . It sat at airport for 2 days. Then I got back in , no warning lights on but I got home with more warnings then. Engine was super hot and making humming noise. The next day warning light again. I took videos and called Ford . They have refused to help me. I just had a new engine installed because of a recall.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed and coming to a stop, the vehicle shuddered. No warning light was illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 96,000.

Reported

Feb 2026

Incident date

Jan 2024

Mileage

Not provided

Outcome flags

None reported

Complaint Summary: My 2019 Ford EcoSport has experienced repeated failures of a known recall‑related engine defect. The engine was replaced once due to the recall, and less than a year later the same defect occurred again. The vehicle stalled on the highway, creating a serious safety hazard. Despite multiple recall repairs, the defect persists. Ford denied my buyback request without proper review. I am requesting NHTSA investigation into the effectiveness of this recall remedy. Have had two failed attempts under this recall to correct the situation, which is putting me and my family at risk. This is especially concerning because my special-needs son travels with me in the vehicle.

Reported

Feb 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

I bought a used 2019 Ford Ecosport SE in January 2022. I received a recall notice (#23S64: “ENGINE OIL PUMP BELT AND TENSIONER REPLACEMENT FINAL REPAIR”). A paper notice I received from Ford dated June 2024 mentioned a remedy expected in Q1 2025. The estimation was pushed back, and parts were eventually ready in Q3, some time in August. Before I could take my vehicle to a dealership, on [XXX], while driving my vehicle it stalled, smoked, and smoldered. I made no collisions with any other object, person, or vehicle. I called my insurance and the fire department (incident number: [XXX]). I believe the damage was related to the recall. It was described to me that there was even damage to some wiring, as a result of the fire. I called my insurance, and they towed my vehicle to Larry H. Miller Ford Dealership on September 30, 2025. It was scheduled for its first service on October 1, 2025, but technicians inspected it on October 16, 2025. The repair cost exceeded the vehicle’s value, as I needed a new engine and transmission. After long periods without progress and updates, on January 7th, I was informed by the dealership that I’d either be paid or my vehicle would be repaired, but the final decision rested with Ford Motor Company. The dealership had submitted everything, as a service manager with Larry H. Miller told me on January 7, 2026. I called Ford Motor Company and asked for specific repair dates, but I received no more information than from the dealership. I was told by the dealership that I should have an answer on repairs “by the end of the week”on January 26, 2026, but it’s now February 3, 2026. I’ve been without a vehicle for four months, impacting my flexibility and affecting my vehicle loan. I accepted a loaner vehicle on January 7, 2026. I seek a prompt and fair resolution, whether it’s a payment or a repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Feb 2026

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

Fire

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that while stopped at a traffic light, there was an abnormal burning plastic odor coming from inside the vehicle, and the low oil pressure warning light illuminated. There was an abnormal sound coming from the engine compartment, and the vehicle lost motive power. The vehicle was turned off and pushed to the side of the road. The contact stated that the vehicle was restarted, but the failure persisted. The vehicle was towed to the residence. The vehicle was then towed to a dealer where it was diagnosed that the engine oil pump belt and tensioner needed to be replaced. The vehicle was repaired, but the failure persisted. The contact stated that on several occasions while driving at undisclosed speeds, the vehicle failed to exceed 55 MPH. Additionally, the A/C failed to work as intended, and the vehicle failed to start as intended. The failure mileage was 50,260.

Reported

Jan 2026

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced a failure but declined to provide information about the failure. The failure mileage was not provided.

Reported

Jan 2026

Incident date

Mar 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Ford EcoSport. The contact stated that the vehicle was serviced at the local dealer under NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING). After retrieving the vehicle and driving approximately 10 miles down the road, the check engine warning light illuminated, and the vehicle stalled. The vehicle was towed back to the local dealer to be diagnosed, and it was determined that there was a failure in cylinder #2 and that the engine needed to be replaced. The contact was informed that the failure was not related to the recall repair previously completed. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 102,600.

Reported

Jan 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

my ford EcoSport had to get a new motor due to teh recall issue but since they put a new motor my ac and heater had to be replaced. my battery. my sensors pop on and off. My car won't go over 65 and when it does it jerks. Ford did replace the motor but ive asked for them to buy the car back and they have refused my car has completely shut off and ive taken to ford and they don't know. i have the poofe code and my gas could be full and driving it 5 minutes im on e. they dont know if its the sensor or the tank. i always smell something burning. ive asked they said thats normal, but the smell gets stronger and stronger.

Reported

Jan 2026

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Ford EcoSport. The contact stated while driving at approximately 35 MPH, the low oil pressure warning light illuminated and flickered. The contact stated that the vehicle started vibrating. The contact was able to drive the vehicle to a local dealer. The contact was aware that the VIN was included in NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact advised the dealer of the recall; however, the dealer informed the contact that the part to complete the recall was on national back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 53,713.

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The local dealer was made aware of the recall and confirmed that parts were available for the recall repair. The contact scheduled an appointment for the repair, and the vehicle was dropped off for service. The vehicle remained with the dealer despite the dealer's insistence that the parts for the repair were available. The contact was not provided a loaner vehicle and had not been given a reason for the delay in service. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact had not experienced a failure.

Reported

Nov 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

Our engine seized due to a safety recall while traveling on a major interstate. We received notice of the safety recall from Ford and asked to have it fixed by our local dealership. This was August 20, 2025. We were told by the dealership’s service manager that there were 2 or 3 cars ahead of us and call back the first of September. We again asked to get scheduled and were told there were cars ahead of us. We once again asked about the recall and having it repaired on Oct. 21, 2025. We was told it couldn’t be scheduled at the time and it should be okay for us to go on our scheduled 8 hour trip. The car seized on Oct. 26, 2025 and we were 4 hours away from home. At that time, we had to have it towed to local dealership there and were stranded. The low oil light came on just minutes before it seized. We contacted the state police to be there with us as we waited for help and had to pay to stay overnight. Our car is still 4 hours away and is supposed to be fixed as soon as the engine comes in. This was a safety recall and we were advised to travel in a car which was not safe and Ford knew it. We do not have any paperwork except the safety recall as it has not been repaired.

Reported

Nov 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was notified of the issue, and the contact was informed that the part needed to test the vehicle for the recall was unavailable. The contact was then informed that once the vehicle was tested, the recall repair could take approximately 6 months for completion. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Reported

Oct 2025

Incident date

Feb 2024

Mileage

Not provided

Outcome flags

None reported

ODI 11676608 Since initial contact to your office the transmission issue has worsened An extended warranty was purchased. After 30 days the car was taken to the repair location suggested by the warranty company. No warning lights were on, but the car was running very rough. It was not getting enough power to get thru intersections and very sluggish to keep the speed with traffic. The tool light had come on a couple of times, but would reset when I shut down the car and restarted it. The warranty provider was aware that the light was not on and I was taking it to the be serviced as a precaution. I was not comfortable driving an unreliable auto. The repair shop determined that I again need a transmission. The warranty company states it will not pay for the repair, Ford says they won't assist since I was now dealing with a repair shop rather than a dealership and I am stuck with this pile of metal. March 29, 2023 my car had 56,000 miles and the dealership did an (over haul), the car now has 96,000 miles. Way too soon for any car to be put down! I have spoken to several mechanics about this issue and the conclusion verbalized to me has been, the transmissions on these cars are crap and get rid of the carl

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

I contacted the local Ford dealer, Confidence of Norman in Oklahoma, twice regarding correspondence from Ford about the ongoing recall. I had made appointments on both occasions. During my first visit, the dealership representative stated that they would only address the issue if my vehicle had an actual malfunction and would take no action in the meantime. Last week, I scheduled a follow-up appointment after receiving another letter from Ford. This appointment took place today; however, I was again refused service. The dealership claimed that, despite my scheduled appointment, they lacked the necessary tools to perform the repairs. They did not offer an alternative appointment or provide an estimated timeline for when the issue might be fixed. Ultimately, their response indicated that my visit was unproductive. Besides this complaint, I don’t know what else I can do to fix this problem.

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

See attached document for complaint. Unfortunately, I purchased the referenced car from Tasca Ford in Yonkers. The problems about the engine losing oil pressure, lights flashing, and the engine going dead are well known. The car's engine is dead and the car has been sitting in my garage for more than one year. I was told by Ford back in 2024 that the problem would be fixed. Then I was told in about June, 2024 that "engine parts" were needed to fix the problem and that the parts should be received within two months. Now, 15-months have gone by and I never heard another word from Ford. My car is still in the garage. When will Tasca Ford fix the problem? This entity is not only a dealer of Ford automobiles, it is also a huge repair shop.

Reported

Sep 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

See attached document for complaint.

Reported

Sep 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), and the recall repair was performed one month prior. The contact stated that after picking up the vehicle and driving to the residence, the contact was unable to restart the vehicle. The contact called the dealer, and the vehicle was towed back to the dealer. The contact stated that the dealer had not yet diagnosed the vehicle. The contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 69,000.

Reported

Sep 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

My vehicle falls under a recall due to the oil tensioner belt. I experienced a problem where the engine wasn’t allowing me to accelerate over certain speeds. The car has been experiencing the same issue even after multiple attempts to fix the car. I had the engine replaced once & four days later the engine blew while I was traveling down a hill. I had no control over the vehicle and as it continued to glide down the hill, I anxiously turned on my hazards afraid of what I was about to face. The dealership determined that the engine had blown again & that they would rectify the situation yet again. I received notice that after yet another replacement engine, the car was test driven and is chattering. My car has been in the shop for over two months and after multiple attempts of trying to fix the recall, I would feel rather unsafe to drive the vehicle again.

Reported

Sep 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that the vehicle failed to start. No warning lights were illuminated. A mobile mechanic stopped by the residence, removed the battery, and took the battery to a specialty shop to be tested. The mobile mechanic returned to the residence and tested the vehicle, and diagnosed that the alternator had failed and needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,500.

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING). The contact stated that while driving at undisclosed speeds, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact stated that on a separate occasion, the vehicle stalled. An unknown warning light was illuminated. The vehicle was taken to the dealer. However, the part to do the recall repair was not available. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was made aware of the issue and filed a complaint. The failure mileage was approximately 19,800.

Reported

Sep 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Ford EcoSport. The contact stated that while driving on the freeway, the oil and engine lights illuminated. The engine oil pump alert began to produce an abnormal beeping sound. The contact was able to pull over and park safely. The vehicle was towed to the residence. The vehicle was then towed to the local dealer the following day. The vehicle was diagnosed, and the failure was linked to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 45,000.

Reported

Sep 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

I was driving and all of a sudden I received a low oil pressure alert on my care and within a min my car lost all power and was completely unable to accelerate. It is currently in the shop and they said it will be months before it is repaired.

Reported

Sep 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

I was notified over a year ago about the recall on my car and continue to be told there’s no remedy for the problem. If Ford is aware that the parts that have been recalled can cause other problems why is there still no remedy for the situation?!?!?! I barely drive my car now because I’m worried my entire car is going to break down. Which is very likely. The last couple of times I did drive it I noticed it doesn’t seem to drive right. Now whether that has something to do with the recalled part I don’t know for sure, but I will be taking it to the shop to figure out what the issue it and if it’s related to the recalled part. If so, I will be reaching out to my attorney for further assistance.

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer but was not diagnosed or repaired. The contact was informed that parts were not available and that the parts needed to be ordered for the recall repair. The manufacturer was not made aware of the failure. The contact had not experienced a failure.

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). However, the part required for the recall repair was currently unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Upon contacting the dealer, the contact was informed that the oil pump needed to fail and the vehicle stall before the recall repair could be performed. The vehicle was not repaired. The manufacturer was made aware of the issue and confirmed that the vehicle needed to experience the failures before the recall repair could be performed due to limited parts being available. The manufacturer informed the contact that a diagnostic test should be performed to verify if the failure had occurred and if there was no failure, the contact would be charged for the diagnostic test. The contact had not experienced a failure.

Reported

Aug 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that the check engine warning light was intermittently illuminated. The contact stated that while driving at 25 MPH, the vehicle stalled. The contact was able to pull over to the side of the road, and the vehicle was able to restart. The contact stated that the failure had been recurring while driving, and the check engine warning light had become constantly illuminated. Additionally, the contact stated that upon starting the vehicle after the vehicle was refueled, the vehicle hesitated to respond while depressing the accelerator pedal. The contact stated that the failure persisted. The vehicle was taken to the dealer for the recall repair, but the dealer informed the contact that the recall repair could only be completed after the engine had completely failed. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,000.

Reported

Aug 2025

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

I have 37,000 miles on my car. I noticed the car was getting extremely loud when accelerating. Upon looking for recalls, I did see several mentions that people have reported issues with the flex pipe but did not see an official recall. I was confident that the issue was within the exhaust system. Unfortunately, a Ford dealership could not look at the problem for another two months so I took it to an independent dealership who validated that the flex pipe was rusted / busted. In addition they advised that the rear differential is also leaking fluid. For only having 37,000 miles on a car and having this kind of issues and not having an accident that would have created these issues and seeing others report the same problems I think this needs to be looked into.

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

I received a recall on my vehicle February 2024 and still the parts are not available. Now I am having issues with my vehicle making it unsafe for me and my son to get to and from school and work etc. This is my only vehicle I have! I need my car repaired ASAP and I need another vehicle until mine gets fixed.

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The local dealer was contacted and informed the contact that the parts were not yet available for the recall repair. The vehicle had not been diagnosed or repaired. The contact wrote a letter and sent an email to the manufacturer. The manufacturer responded and stated that whenever parts became available, another notice would be sent. The contact had not experienced a failure.

Reported

Aug 2025

Incident date

Jan 2024

Mileage

Not provided

Outcome flags

None reported

Ford Motor Company (Ford) is recalling certain 2019 Ford EcoSport vehicles. The front seat frames may have been improperly welded, resulting in the seat back being improperly secured. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."

Risk: A loose seat back can increase the risk of injury in a crash.

Remedy: Ford has notified owners, and dealers will replace the front seat assemblies, free of charge. The recall began May 8, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18C08.

Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.

Risk: A loss of oil pressure can result in an engine stall and a loss of power braking assist, increasing the risk of a crash.

Remedy: Dealers will replace the oil pump tensioner assembly and oil pump drive belt, free of charge. If engine failure occurs due to a damaged oil pump belt and/or oil pump belt tensioner, Ford has authorized dealers to replace the engine assembly as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). Owner notification letters were mailed August 11, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S64.