2011 Chevrolet Volt

The contact owns a 2011 Chevrolet Volt. The contact stated that water was accumulating inside the driver's side taillight assembly. The contact stated that the water caused a short circuit in the taillight, and the passenger’s side turn signal became inoperable. The contact had taken the vehicle to an independent mechanic where it was diagnosed, and determined that the wiring harness for the driver's side taillight assembly needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 97,000.

Reported

Oct 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

I was stopped at a red light with my foot on the brake. When the light turned green, I released the brake and the car suddenly accelerated forward on its own, without me touching the accelerator. As soon as the car surged forward, I immediately pressed the brake pedal hard to stop it but instead of slowing down, the car continued to accelerate. It felt like pressing the brake was making it worse. The car was totally out of my control. The vehicle collided with tow truck and even after the impact, the engine was still revving as if it was trying to keep going. I had to shut the car off to stop it completely. There were no warning lights or error messages before or during the malfunction. The front end of my car was damaged in the crash. No one was injured, but the malfunction could have easily caused serious harm or death. This was not user error it was a terrifying mechanical and electronic failure. The car accelerated on its own and the brakes failed or possibly triggered more acceleration. I have never experienced anything like this. After looking online, I found other Volt owners reporting similar problems involving brake assist failure, unintended acceleration, and stuck revving. This looks like a serious pattern that deserves urgent attention. I’m asking the National Highway Traffic Safety Administration (NHTSA) and General Motors to immediately investigate this issue. I want to know if there are any recalls, technical service bulletins (TSBs), or known defects related to brake failure or unintended acceleration in the 2011 Chevy Volt. Please contact me with next steps. This is a major safety risk that could easily result in fatalities if not addressed.

Reported

Aug 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

Crash

Driver display is blank (no speed, gear position, odometer, gas tank, etc), with the exception of some warning icons like tire pressure and passenger seat belt status. Does no return after turning off power.

Reported

Apr 2024

Incident date

Apr 2024

Mileage

Not provided

Outcome flags

None reported

'11 Chevy Volt hybrid was daily driver of 100+ miles, multiple trips both highway and city for last 2 1/2 months. Breaks and rotors have been replaced all the way around, fresh oil changes as needed and filters. Warning on dash "Service High Voltage Charging System", ”Service Airbag" and check engine light have been on since I've owned it (Oct. 23). When plug car in it doesn't charge, but the EV charges while driving. Car generally switches back and forth from EV to ICE without issues. No other issues have been noted. 1/18/24 Start car and drive all day for work. Total of 129 miles between 22 trips. Last trip car sat for 30 minutes after running deliveries all day. Started as normal, turned off at gas station, filled tank with premium, restarted and drive to freeway. Drove 20 miles, pulled over to text, put car in park. 5 mins later took out of park and car wouldn't move. Inside had complete power, radio, windows, ect. Only noticable difference was car would get no acceleration, power steering went out, and heat started blowing cooler air. Absolutely no warning and car just cuts off engines. Thankfully I was parked safe. Towed home, replaced 12v. Started and drove no problem on 1/19/24. No new warnings or anything different. Started up 1/20/24 drove 7 miles and the engines cut off in the middle of a main road while accelerating, once again no warning. Luckily got into turn lane before almost getting hit. Still not sure what's wrong with car. Same codes. No battery warning or loss of power indication at all. Just up and cuts off. This is very very dangerous and needs to be looked into please. When my volt died today the truck behind me had to slam on his brakes and came inches from hitting me. If this would've happen on the freeway, I'd likely been hit.

Reported

Jan 2024

Incident date

Jan 2024

Mileage

Not provided

Outcome flags

None reported

The car quit running when my wife was driving the car when the mileage range went down to 4 miles range remaining. The car was towed to the local Chevrolet dealership who charged over $1,000 to reset the electronics so car would run. I was advised that if battery range was run down to a low mileage range that car would quit running again and that it would have to be towed back to the dealership for the electronics to be reset. I was concerned about liability if anyone drove car and it stopped on highway. It was clear to me that the only way out of potential liability, associated with the car stopping on the highway was to sell the car for salvage. I purchased this Chevrolet Volt Premier new. It was never in a collision or damaged in any way. The car was sold for with approximately 81,000 miles for $2,013.

Reported

Dec 2023

Incident date

Feb 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2011 Chevrolet Volt. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal whining sound coming from the engine compartment. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 90,000.

Reported

Sep 2023

Incident date

Aug 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2011 Chevrolet Volt. The contact stated that while driving at 35 MPH, the defroster failed to operate as needed. The vehicle was taken to the dealer, and the dealer replaced the heating system module; however, the failure recurred. The vehicle was taken back to the dealer, but the dealer was unable to duplicate the failure. The failure mileage was unknown.

Reported

Dec 2022

Incident date

Jan 2020

Mileage

Not provided

Outcome flags

None reported

Several times over the 2 years I have owned this vehicle while driving an almost complete loss of braking occurs with a service notice for the ABS system. If you turn off the ignition and restart it the braking works fine. I am in the process of having the Electronic Brake Control Module - GM (84070136) and the Brake Pressure Modulator Valve - GM (23283683) replaced. i believe that there is a design flaw in this system in that a problem of the ABS should not eliminating the ability to stop the vehicle. This is costing me $3500, but the point is that loss of braking is a serious safety issue and should be addressed by the manufacturer. Thank you.

Reported

Jun 2022

Incident date

Jun 2022

Mileage

Not provided

Outcome flags

None reported

Driver instrument panel went blank. Speedometer, fuel/battery gauge, odometer, etc are all gone. The screen display light lit on and off in the background without any information.

Reported

Oct 2021

Incident date

Oct 2021

Mileage

Not provided

Outcome flags

None reported

FOR UNKNOWN REASON CHECK AIRBAG LIGHT CAME ON. NO ONE SITS IN PASSENGER SEAT AND THE SEAT HAS NOT BEEN WET.

Reported

Aug 2021

Incident date

Aug 2021

Mileage

Not provided

Outcome flags

None reported

Charging station over heated and the plug burnt my wall plug

Reported

Jul 2021

Incident date

Jul 2021

Mileage

Not provided

Outcome flags

None reported

SINCE THE SPRING OF 2020, "SERVICE AIR BAG" WARNING COMES ON INTERMITTENTLY, RELATED TO PASSENGER SEAT AIRBAG. WARNING GENERALLY COMES ON AT STARTUP, IF IT APPEARS. NO FLUIDS HAVE BEEN SPILLED ON THE SEAT, AND NO VISIBLE DAMAGE TO THE SEAT. I AM THE SECOND OWNER, PURCHASED FROM FRIEND, CAR HAS ALWAYS BEEN GARAGED AND SERVICED REGULARLY. ONLINE SEARCH SUGGESTS THAT OTHER OWNERS HAVE SAME ISSUE, AND THAT DIAGNOSIS AND REPAIR CAN BE $500 TO $1000. I HAVE NOT HAD A CHEVROLET DEALER DIAGNOSE THIS ISSUE SINCE IT IS INTERMITTENT. CURRENT MARKET VALUE OF VEHICLE (55K MILES, OTHERWISE EXCELLENT CONDITION, A GREAT CAR TO DRIVE) MAKES COST OF REPAIR DIFFICULT TO JUSTIFY, ESPECIALLY IF IT COULD HAPPEN AGAIN WITHOUT WARNING.

Reported

Nov 2020

Incident date

May 2020

Mileage

Not provided

Outcome flags

None reported

THE AIRBAG LIGHT HAS TURNED AND AIRBAG SENSOR IS BAD. PASSENGER AIRBAG WILL NOT ILLUMINATE AND WORK FOR SOMEONE SITTING IN THE PASSENGER SEAT. THE CAR HAS NOT BEEN IN AN ACCIDENT.

Reported

Sep 2020

Incident date

Sep 2020

Mileage

Not provided

Outcome flags

None reported

THE HEAT WILL NOT WORK IN THE CAR WHEN THE CAR IS USING THE BATTERY - HEAT WILL ONLY WORK WHEN THE ENGINE IS RUNNING.

Reported

Sep 2020

Incident date

Sep 2019

Mileage

Not provided

Outcome flags

None reported

INSTRUMENT CLUSTER, WHICH DISPLAYS SPEED, ODOMETER AND FUEL LEVER AMONG OTHER SAFETY INFORMATION, STARTED TO GLITCH TOWARDS THAT END OF A TRIP OF ABOUT TWO HOURS. AT FIRST THE SCREEN WOULD FLICKER BUT WOULD EVENTUALLY REBOOT AND THE INFORMATION WAS AVAILABLE SHORTLY AFTER. NEXT MORNING THE SCREEN WOULD TURN ON SLOWLY AT FIRST, BUT THEN IT WENT OUT AGAIN AND NEVER STARTED AGAIN EVER SINCE.

Reported

Aug 2020

Incident date

Aug 2020

Mileage

Not provided

Outcome flags

None reported

DRIVER INSTRUMENT CLUSTER TURNED OFF WHILE DRIVING. CAN NOT SEE SPEED, BATTERY CHARGE, FUEL LEVEL, TIRE PRESSURE, OR ANY OTHER WARNING. NOT SAFE TO DRIVE WITH OUT SPEED AND FUEL REMAINING.

Reported

Aug 2020

Incident date

Aug 2020

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2011 CHEVROLET VOLT. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE INSTRUMENT PANEL BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000.*BF*JB

Reported

Jun 2020

Incident date

Jun 2020

Mileage

Not provided

Outcome flags

None reported

WHEN BELOW FREEZING OUT MAIN DISPLAY CONTAINING SPEED, DIRECTIONAL, GEAR SELECT, TIRE PRESSURE AND FUEL IS BLACK. ONLY AFTER TEMP GOES ABOVE FREEZING DOES DISPLAY GO BACK TO NORMAL.

Reported

Jan 2020

Incident date

Jan 2020

Mileage

Not provided

Outcome flags

None reported

'SERVICE AIRBAG' CHIME AND LIGHT COMING ON, ROUTINELY, EVEN WITH OR WITH ANYBODY IN THE PASSENGER SEAT. I HAVE NOT TAKEN THE CAR TO A DEALER YET SINCE I HAVE BEEN READING FORUM INPUT ABOUT THIS ISSUE AND SEEING HUGE COST TO REPAIR. CAR HAS ONLY 81K MILES AND HAS NEVER BEEN FLOODED OR HAD WATER ON THE SEAT(PASSENGER).

Reported

Nov 2019

Incident date

Nov 2019

Mileage

Not provided

Outcome flags

None reported

AIR BAG WARNING LIGHT IS ILLUMINATED DUE TO A FAILED SENSOR IN THE PASSENGER SEAT. HAD TO REPLACE WITH A USED SEAT.

Reported

Sep 2019

Incident date

Sep 2019

Mileage

Not provided

Outcome flags

None reported

AIR BAG WARNING LIGHT IS ILLUMINATED DUE TO A FAILED SENSOR IN THE PASSENGER SEAT. HAD TO REPLACE WITH A USED SEAT.

Reported

Sep 2019

Incident date

Aug 2019

Mileage

Not provided

Outcome flags

None reported

INSTRUMENT CLUSTER WENT BLACK DARK NO VISIBILITY MPH , FUEL LEVEL, WHILE I WAS DRIVING AT NIGHT. IT FELT VERY DANGEROUS.

Reported

Aug 2019

Incident date

Jul 2019

Mileage

Not provided

Outcome flags

None reported

DRIVERS SIDE DASH DISPLAY WENT BLACK WHILE DRIVING, ( JUST DRIVING DOWN A CONGESTED FREEWAY IN HOUSTON ) ALL INFORMATION LOST SPEEDOMETER, FUEL GAUGE, TURNING INDICATORS, PROPULSION MODE,, RATHER A NIGHTMARE HAVING THIS HAPPEN

Reported

Aug 2019

Incident date

Aug 2019

Mileage

Not provided

Outcome flags

None reported

WHILE DRIVING ON THE MORNING OF MAY 30, 2019, THE DRIVER SIDE INSTRUMENT CLUSTER WENT BLANK. I PULLED OFF THE ROAD TO INITIATE A FULL SHUTDOWN OF THE VEHICLE. UPON STARTUP, THE DISPLAY CAME BACK ON FOR 5 SECONDS, THEN WENT TOTALLY BLANK AGAIN. THE INSTRUMENT CLUSTER NEVER CAME BACK ON. DEALER ANALYSIS REVEALED A SHORT IN THE LCD PANEL CAUSED THE INSTRUMENT CLUSTER TO BE INOPERABLE.

Reported

Jun 2019

Incident date

May 2019

Mileage

Not provided

Outcome flags

None reported

PROPULSION POWER REDUCED WARNING HAPPENING OFTEN. CAR WAS BROUGHT IN FOR DIAGNOSIS AND I WAS TOLD THERE WAS A SW REFLASH REQUIRED. IT CONTINUES TO OCCUR AFTER THIS REFLASH. IT IS A MAJOR SAFETY ISSUE WHEN THIS OCCURS WHILE ENTERING A HIGHWAY AND I CANNOT GET UP TO HIGHWAY SPEEDS. IT WILL EVENTUALLY CLEAR, MAYBE AFTER 10 MINUTES OR SO, AND ACCELERATION WILL NORMALIZE.

Reported

Jun 2019

Incident date

Jun 2016

Mileage

Not provided

Outcome flags

None reported

SERVICE AIRBAG LIGHT COMES ON AT STARTUP. ITS THE PASSENGER SIDE AIR BAG SENSOR IN SEAT, SOUNDS LIKE ITS THE PRESSURE PLATE TO ACTIVATE AIR BAG IS BAD. SOUNDS LIKE A COMMON THING WITH THE VOLT?

Reported

Mar 2019

Incident date

Feb 2019

Mileage

Not provided

Outcome flags

None reported

MY 2011 VOLT FREQUENTLY SHOWS "PROPULSION POWER REDUCED" AFTER THE BATTERY HAS BEEN DEPLETED AND ON RESTART. THIS AFFECTS PERFORMANCE, ACCELERATION AND THUS SAFETY FOR SEVERAL MINUTES UNTIL THE SYSTEM REBALANCES ITSELF. THIS CONDITION BEGAN BACK IN 2015 SEVERAL YEARS AGO BUT IS FIRST NOTED IN DEALER'S RECORDS AT 101,000 MILES. THE CAR HAS 142,000 NOW. IT HAS BEEN IN THE SHOP SEVERAL TIMES ASKING FOR THIS CONDITION TO BE REPAIRED AS THE PROBLEM BECAME MORE FREQUENT. IT APPEARS TO HAVE HAD THE SOFTWARE UPDATE YOU REFERENCE IN YOUR BULLETIN THAT MAY CAUSE THE PROBLEM . THE CONDITION IS IDENTICAL TO THAT IN YOUR RECALL 18215, REFERENCE NUMBER N172130460. PLEASE CONTACT ME FOR MORE INFORMATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CW *TR

Reported

Dec 2018

Incident date

Apr 2017

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2011 CHEVROLET VOLT. THE CONTACT STATED THAT THE LIGHTING ON THE INSTRUMENT PANEL WENT OUT WITHOUT WARNING. THE FAILURE PREVENTED THE CONTACT FROM SEEING THE SPEEDOMETER OR FUEL GAUGE. THE CONTACT STATED THAT THE SAME FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO ALAMO CITY CHEVROLET (9400 SAN PEDRO AVE, SAN ANTONIO, TX 78216) WHERE AN UNKNOWN ELECTRICAL REPAIR WAS PERFORMED; HOWEVER, THE SAME FAILURE OCCURRED AFTER LEAVING THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 84,763. *TT*JB CONSUMER STATED PROBLEM CONTINUES OFF AND ON DEALER CAN'T DIAGNOSIS THE PROBLEM. *JB

Reported

Dec 2018

Incident date

Aug 2018

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2011 CHEVROLET VOLT. WHILE DRIVING AT AN UNKNOWN SPEED, THE "PROPULSION POWER LOW DECREASE SPEED" MESSAGE DISPLAYED AND THE SPEED AUTOMATICALLY DECREASED TO 20 MPH. THE VEHICLE WAS TAKEN TO THE DEALER (LYNN SMITH CHEVROLET, 25 N BURLESON BLVD, BURLESON, TX 76028) WHERE IT WAS DIAGNOSED THAT THE HYBRID POWER TRAIN CONTROL MODULE 2 (HPCM2) FAILED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V397000 (HYBRID PROPULSION SYSTEM); HOWEVER, THE VEHICLE YEAR WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER INFORMED THE CONTACT TO CALL NHTSA AND OPENED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 58,000. THE VIN WAS NOT AVAILABLE. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

Reported

Jun 2018

Incident date

Apr 2018

Mileage

Not provided

Outcome flags

None reported

DRIVER INSTRUMENT CLUSTER , SPEEDOMETER, GAS / ELECTRIC GAUGE UNREADABLE

Reported

Mar 2018

Incident date

Mar 2018

Mileage

Not provided

Outcome flags

None reported

DRIVER DISPLAY SHUTS OFF WHILE IN MOTION DRIVING USUALLY IN COLD WEATHER. TEMPERATURE USUALLY AROUND 0 DEGREES CELSIUS AND BELOW. CONSISTENTLY EVERY MORNING AT COLD START 1-2 MINS INTO DRIVE. THIS RESULTS IN NO SPEEDOMETER. THE ONLY WAY TO FIX THE PROBLEM IS TO PULL AND REINSTALL DISPLAY FUSE OR TURN CAR OFF FOR A FEW MINUTES AND RESTART. MANY VOLTS ARE HAVING THIS ISSUE. PLEASE ORDER AN INVESTIGATION AS THIS IS A MAJOR NHTSA VIOLATION. HAD TO THE DEALER AND CALLED GM CUSTOMER CARE. BOTH TOLD ME I WAS CRAZY. THIS IS UNACCEPTABLE. I HAVE A VIDEO SCREENSHOT ATTACHED.

Reported

Feb 2018

Incident date

Dec 2015

Mileage

Not provided

Outcome flags

None reported

IN THE 6 YEARS THAT I'VE HAD THIS VEHICLE, THE POWER CORD HAS BURN THROUGH 2 TIMES AND THE RECEPTACLE IN WHICH IT WAS PLUGGED WAS BURNED OUT 4 TIMES. I'M FORTUNATE MY HOUSE HASN'T CAUGHT FIRE. I FEEL THIS IS GM'S RESPONSIBILITY AND I SHOULD NOT HAVE TO PAY FOR THE 2ND REPLACEMENT OF THIS CORD.

Reported

Sep 2017

Incident date

Sep 2017

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2011 CHEVROLET VOLT. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTING FAILED TO ILLUMINATE. AS A RESULT, THE CONTACT WAS UNABLE TO READ THE SPEEDOMETER OR ANY OTHER INFORMATION DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO A DEALER OR LOCAL MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

Reported

Aug 2017

Incident date

Aug 2017

Mileage

Not provided

Outcome flags

None reported

INSTRUMENT CLUSTER DISPLAY GOES BLACK WHILE DRIVING. WEB SEARCH INDICATES THIS IS A COMMON ISSUE.

Reported

Aug 2017

Incident date

Aug 2017

Mileage

Not provided

Outcome flags

None reported

DRIVER'S INSTRUMENT PANEL (LCD DISPLAY) BLACKOUT. THE LCD DISPLAY SIMPLY DID NOT COME ON AS IT NORMALLY DID WHEN I TURNED ON THE VEHICLE. I AM DRIVING "BLIND" CAN'T TELL HOW FAST I'M GOING, HOW MUCH GAS IS LEFT, CAN'T SEE IF THE TURN SIGNALS ARE BLINKING, DON'T KNOW HOW MUCH CHARGE I HAVE ON THE BATTERY ETC. ETC. I'VE WAITED FOR 4 DAYS NOW TO SEE IF THE DISPLAY COMES ON ON ITS OWN FOR SOME REASON; HOWEVER, IT IS TIME TO TAKE IT TO THE DEALER; IT IS NOT SAFE TO DRIVE IT THIS WAY.

Reported

May 2017

Incident date

May 2017

Mileage

Not provided

Outcome flags

None reported

DRIVER INSTRUMENT PANEL WENT DARK AND WON'T TURN ON. LOSS OF ALL SPEED, TURN SIGNAL, AND WARNING DISPLAY.

Reported

May 2017

Incident date

May 2017

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2011 CHEVROLET VOLT. WHILE DRIVING VARIOUS SPEEDS, THE B-BEARING JOINT DISINTEGRATED IN THE TRANSMISSION AND CAUSED THE VEHICLE TO MAKE LOUD NOISES. THE DEALER REPLACED THE ORIGINAL PLASTIC B-BEARING JOINT WITH A METAL ONE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

Reported

Feb 2017

Incident date

Jan 2017

Mileage

Not provided

Outcome flags

None reported

THE SERVICE LIGHT CAME ON WHEN I PLUGGED IN THE VEHICLE TO CHARGE, AND GAVE THIS MESSAGE SERVICE HIGH VOLTAGE CHARGING SYSTEM

Reported

Feb 2017

Incident date

Feb 2017

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2011 CHEVROLET VOLT. THE CONTACT STATED THAT THE SEATBELT WARNING LIGHT ILLUMINATED WHEN THE SEAT BELTS WERE SECURED AND NOT WHEN THE SEAT BELTS WERE NOT SECURED. THE VEHICLE WAS REPAIRED AT A UNKNOWN LOCATION HOWEVER THE FAILURE RECURRED. THE DETAILS OF THE REPAIRS WERE UNKNOWN. THE CONTACT FELT THAT THE FAILURE WAS RELATED TO AN AIR BAG FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Reported

Oct 2016

Incident date

Sep 2016

Mileage

Not provided

Outcome flags

None reported

WHEN THE ENGINE IS TURNED OFF A WARNING LIGHT COMES ON STATING THAT THE VEHICLE IS NOT IN PARK. HOWEVER, THE ENGINE IS IN PARK. ENGINE DOES NOT WANT TO SHUT DOWN.

Reported

Nov 2015

Incident date

Nov 2015

Mileage

Not provided

Outcome flags

None reported

MY FIRST PROBLEMS I EXPERIENCE WITH THE 2011 CHEVY VOLT WAS AROUND OCTOBER, 2014. WHEN DRIVING ON THE HIGHWAY AT HIGHWAY SPEED, I RECEIVED A "PROPULSION POWER REDUCED" INDICATION ON MY DASHBOARD AND I WAS NOT ABLE TO KEEP UP WITH HIGHWAY TRAFFIC WHICH RESULTED IN A HAZARD FOR MYSELF AND OTHER DRIVERS. I WAS AFRAID I WOULD BE REAR ENDED OR CAUSE AN ACCIDENT DUE TO MY LOW RELATIVE SPEED. THIS HAS HAPPENED SEVERAL TIMES WHILE DRIVING MY VEHICLE, AT TIMES, NOT ABLE TO GO FASTER THAN 45-55 MPH ON HIGHWAYS WITH 65-75 MPH SPEED LIMIT. I LIVE IN SAN DIEGO CA WHERE THERE IS A LOT OF TRAFFIC ESPECIALLY ON THE HIGHWAY. I HAVE ALSO REVIEW THE LIFT GATE STRUCT "CUSTOMER SATISFACTION" DILEMMA. I HAVE HAD MY HATCH CLOSE ON MY HEAD BUT IT DID NOT CAUSE SERIOUS INJURY. IT WAS MORE OF AN ANNOYANCE THAN ANYTHING ELSE. IT CONTINUES TO BE WEAK, AND SOMETIMES NOT KEEP THE HATCHBACK UP AT ALL. I HAVE NOTICED IT IS WORSE AT LOWER TEMPERATURES (40-50 DEGREES F). LAST BUT NOT LEAST, I RECEIVED A NOTICE FROM GM STATING "THIS LETTER IS INTENDED TO MAKE YOU AWARE THAT SOME 2011 MODEL YEAR CHEVROLET VOLT VEHICLES MAY HAVE INCREASED FRICTION IN THE STEERING SYSTEM. THIS COULD CAUSE THE STEERING WHEEL TO STICK IN THE STRAIT-AHEAD POSITION AFTER DRIVING LONG DISTANCES ON A STRAIGHT HIGHWAY. THE STEERING WHEEL CAN BE TURNED BUT IT MAY REQUIRE INCREASED EFFORT." CONTACTED GM ABOUT THIS NOTICE I RECEIVED AND THE GM REPRESENTED ME SAID THERE WAS NO SAFETY ISSUE REGARDING THIS LETTER. I DISAGREED (HOW IS A STEERING WHEEL LOCK UP ON THE HIGHWAY NOT A SAFETY ISSUE?) AND REQUESTED TO GET OUT OF MY VEHICLE AND INTO A DIFFERENT ONE THAT DOES NOT HAVE THE POSSIBILITY OF MY AND MY FAMILY BEING KILLED BY A VEHICLE DEFECT. AFTER SEVERAL EMAILS BACK AND FOURTH AND GOING TO A CHEVY DEALERSHIP THEY TOLD ME TO GO TO, THE ISSUE HAS NOT BEEN RESOLVED. *TR

Reported

Jan 2015

Incident date

Oct 2014

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2011 CHEVROLET VOLT. THE CONTACT STATED WHILE DRIVING 60 MPH AND ATTEMPTING TO MERGE ONTO THE SIDE OF THE ROAD, HE DROVE OVER THE RUMBLE STRIPS CAUSING THE VEHICLE TO VIBRATE AND THE POWER STEERING TO STOP WORKING. THE CONTACT MENTIONED THAT THE STEERING WHEEL BECAME VERY HARD TO MANEUVER AND THE CHECK POWER STEERING WARNING LAMP ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 31,000.

Reported

Apr 2014

Incident date

Apr 2014

Mileage

Not provided

Outcome flags

None reported

THE CAR HAS PROCEEDED TO HAVE MULTIPLE ISSUES, WITH THE MOST PREDOMINANT AND LIFE THREATENING ISSUE BEING AN AIRBAG FAILURE...TWICE. OTHER ISSUES: RADIO, DOOR LOCKS, AND PARK ASSIST ENGAGE/DISENGAGE ON THEIR OWN. BRAKES NOT CATCHING CAUSING CAR TO ROLL. POWER FAILURE AND WON'T START. APRIL 2013, THE VEHICLE WAS T-BONED AT A RATE OF SPEED OVER 45MPH. THE AIRBAGS FAILED TO DEPLOY; CAUSED PERSONAL INJURY. GM SENT OUT AN INSPECTOR, AND PULLED THE DATA. RESPONSE BACK WAS ?NO EVENT RECORDED? AND WAS DISMISSED. OBVIOUSLY SOMETHING HAPPENED, ESPECIALLY CONSIDERING THE CAR WAS IN THE BODY SHOP FOR 6 MONTHS BEING REPAIRED. JANUARY 2014 WHILE DRIVING DOWN THE HIGHWAY THE CAR LOSES POWER, AND WON'T ACCELERATE OVER 19MPH, THE CHECK ENGINE LIGHT ENGAGED AND ?REDUCED PROPULSION? MESSAGE FLASHING. ONSTAR DIAGNOSED THE VEHICLE INSTANTLY, AND SAID THE VEHICLE MAY BE UNSAFE TO DRIVE DUE TO THE TRANSMISSION AND ENGINE FAULT. WE REACHED OUT TO CLASSIC CHEVROLET GRAPEVINE, AND THEY WOULD NOT ASSIST US, EVEN THOUGH THE VEHICLE IS UNDER WARRANTY. JANUARY 2014, A SECOND COLLISION, A TRUCK CLIPPED THE FRONT OF THE CAR SPEED WAS OVER 35MPH, THE TIRE BLEW, AND SUDDEN DECELERATION, RESULTING IN $14,000+ IN DAMAGES AIRBAGS FAILED TO DEPLOY, AND CAUSING RE-INJURY. GM SENT OUT IT'S THIRD PARTY COMPANY TO INSPECT, AND AN EVENT WAS RECORDED THIS TIME, HOWEVER WAS A ?NON-EVENT? EVENT. GM STATES A EVENT WAS RECORDED, BUT COULD NOT EXPLAIN WHY THE AIR BAGS DID NOT DEPLOY. IN FEBRUARY 2014 WE REACHED OUT TO GM DIRECTLY, ASKING FOR CLARIFICATION, AND ASSISTANCE REGARDING OUR FLAWED 2011 CHEVROLET VOLT, AND WERE TOLD THEY ?RESEARCHED AND EVALUATED OUR CONCERN, AND FULFILLED ITS OBLIGATION? TO US. HOWEVER, THEY DID NOTHING. ANSWERED NO QUESTIONS, OFFERED NO RESOLUTION OR FIX. GM HAS A HISTORY OF NOT INVESTIGATING FATAL FLAWS, AND COVERING UP ITS NEGLIGENCE. *TR

Reported

Mar 2014

Incident date

Apr 2013

Mileage

Not provided

Outcome flags

Crash 1 injuries

AS AN ELECTRIC VEHICLE, WHEN RUNNING ON BATTERY, IT IS DIFFICULT TO KNOW WHEN THE VEHICLE IS LEFT RUNNING. UPON RETURNING HOME ONE DAY, I EXITED THE VEHICLE AND PLUGGED IT IN. I DIDN'T REALIZE AT THE TIME, THAT I HAD NOT TURNED OFF THE VOLT BY PRESSING THE BLUE POWER SWITCH ON THE DASHBOARD. THE NEXT MORNING, I CAME INTO MY ENCLOSED GARAGE AND COULD HEAR THE VOLT'S GAS POWERED GENERATOR RUNNING. I LOOKED AT THE DASH DISPLAY AND COULD SEE THE VOLT HAD NOT CHARGED, HAD USED UP ALL REMAINING BATTERY, AND HAD BEEN RUNNING ON GAS GENERATOR FOR SOME TIME. MY CONCERN IS REGARDING CARBON DIOXIDE POISONING RISKS. I HAVE TRIED OVER THE PAST 60 DAYS TO GET A RESPONSE OUT OF GM AS A VOLT OWNER AND I FEEL THEY ARE STONEWALLING ME AS THEY HAVE NOT RESPONDED TO ME ON THIS CONCERN DESPITE THREE DIFFERENT INQUIRIES ON MY BEHALF. THIS IS VERY UNUSUAL FOR GM WHO NORMALLY IS QUITE RESPONSIVE. I PROPOSE IF THE VEHICLE CAN SENSE IT IS PLUGGED IN THAT IT SHOULD SHUT DOWN SHOULD THE BATTERY BECOME DEPLETED RATHER THAN TURN ON THE GAS GENERATOR TO KEEP THE CAR RUNNING. I'M CONFIDENT GM CAN DETECT THE CAR IS PLUGGED IN SO PROGRAMMATICALLY I'M NOT UNDERSTANDING THE CHALLENGE TO SOLVE THIS SAFETY ISSUE. ELECTRIC CARS ARE NOT LIKE OTHER CARS IN THAT YOU CAN'T HEAR WHEN THEY ARE ON. CHANCES ARE, IF THE VEHICLE IS PLUGGED IN IT'S IN A GARAGE. NO GM EMPLOYEE WHO I HAVE SPOKEN WITH HAS EXPLAINED WHY IT'S REASONABLE TO RUN THE GENERATOR IN THE SCENARIO I HAVE DESCRIBED. I DO HOPE NO ONE DIES BEFORE THIS ISSUE IS RESOLVED. IT SHOULD BE A SIMPLE SOFTWARE UPDATE FOR THE VOLT TO RESOLVE THE ISSUE. *TR

Reported

Dec 2013

Incident date

Oct 2013

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2011 CHEVROLET VOLT. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE DECELERATED WITHOUT ANY WARNINGS. THE CONTACT STATED THAT THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 35,000.

Reported

Aug 2013

Incident date

Jun 2013

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2011 CHEVROLET VOLT EQUIPPED WITH GOODYEAR ASSURANCE FUEL MAX TIRES, SIZE 215-55-17. THE CONTACT STATED THAT WHILE TRAVELING 70 MPH, THE FRONT PASSENGER'S SIDE TIRE BLEW. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE FAILURE OCCURRED DUE TO LOW TIRE PRESSURE. THE TIRE WAS REPLACED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 17,445. THE VIN WAS NOT AVAILABLE.

Reported

Jul 2013

Incident date

Jul 2013

Mileage

Not provided

Outcome flags

None reported

OUR VOLT WAS LEFT OVERNIGHT TO CHARGE USING THE SUPPLIED 120V LEVEL ONE CHARGE CORD THAT COMES WITH THE VEHICLE (THEREFORE I CONSIDER IT PART OF THE VEHICLE.) IN THE MORNING THE VEHICLE WAS NOT CHARGED -- AT SOME POINT DURING THE NIGHT THE CHARGE FAILED AFTER THE BATTERY ACCUMULATED JUST 5 MILES OF ESTIMATED RANGE. THE SOCKET INTO WHICH THE CHARGE CORD HAD BEEN PLUGGED, THE RECEPTACLE OF A KILL-A-WATT CHARGE MEASURING DEVICE, WAS SCORCHED AND PARTIALLY MELTED. THERE MAY HAVE BEEN A SMALL ELECTRICAL FIRE AT THE POINT WHERE THE VOLT'S CORD PLUGGED INTO THE DEVICE, BUT IT IS IMPOSSIBLE TO SAY. THIS SEEMS TO HAVE HAPPENED BECAUSE THE STRAIN RELIEF ON THE CORD WAS TORN IN HALF AND THE WIRES IT WAS SUPPOSED TO PROTECT BECAME EXPOSED TO THE OUTSIDE AND PERHAPS TO EACH OTHER. IT IS QUITE LIKELY THAT THESE EXPOSED CHARGE CORD WIRES SHORTED AGAINST SOMETHING INSIDE THE CHARGE CORD ASSEMBLY, AND THAT SHORT CAUSED THE DAMAGE WHERE THE CORD WAS PLUGGED IN AT ITS WALL END. GUARANTY CHEVROLET TOOK POSSESSION OF THE CORD (AT GM'S REQUEST) AND ORDERED A NEW ONE UNDER WARRANTY, SO THE CORD ITSELF IS NO LONGER AVAILABLE FOR INSPECTION. I STILL HAVE THE KILL-A-WATT DEVICE, AND, DESPITE THE OBVIOUS VISIBLE DAMAGE, IT STILL WORKS. (I DON'T USE IT, THOUGH.) TO ME THE STRAIN RELIEF ON THIS CORD WAS VERY FLIMSY. THE MATERIAL SEEMED TOO SOFT AN PLIABLE TO DO VERY MUCH. THE REPLACEMENT SEEMED TO BE NO DIFFERENT APART FROM ONE ADDITIONAL FLEX SEGMENT. I WAS NOT IMPRESSED, BUT SO FAR THE FAILURE HAS NOT REPEATED. I HAVE PHOTOS IF YOU WOULD LIKE TO SEE THEM. PHOTOS OF THE OLD CORD, THE MELTED SOCKET AND THE NEW CORD. ALSO, I USED A NEW KILL-A-WATT ON THIS CAR AFTER THE INCIDENT AND ON OTHER ELECTRIC CARS WITH NO PROBLEMS. IT MAY BE TEMPTING TO BLAME THIS DEVICE, BUT IT HAS A SUFFICIENT AMP RATING AND THE PROBLEM HAPPENED ON A DAY THE STRAIN RELIEF FAILED. *TR

Reported

Mar 2012

Incident date

Jul 2011

Mileage

Not provided

Outcome flags

None reported

THIS PROBLEM APPEARS TO BE A SAFETY ISSUE THAT I'M CONCERNED MAY IMPACT OTHER VOLTS. HERE'S THE BACKGROUND. ON SUNDAY AFTERNOON, I WAS PULLING INTO MY GARAGE AT A VERY SLOW RATE AND GOT HALFWAY THROUGH WHEN I HEARD A LOUD 'CRUNCHING' SOUND. I GOT OUT WONDERING WHAT THE THE NOISE WAS AND SAW THAT THE FRONT DRIVER'S SIDE OF THE CAR DOWN AND DIRECTLY SITTING ON THE TIRE. THE CONTROL ARM OR STRUT OR WHATEVER YOU CALL IT HAD SEEMINGLY COLLAPSED. LOOKING MORE CLOSELY, IT LOOKED LIKE THE WHEEL HAD PRACTICALLY COME OFF. GREASE WAS DRIPPING ONTO THE DRIVEWAY FROM UNDERNEATH. THE DEALER HAS NOW REPAIRED THE PROBLEM AND CLAIMS IT WAS A BAD BOLT, HOWEVER I AM NOT CONFIDENT THAT SUCH A MAJOR MANUFACTURING FLAW CAN BE SO EASILY DISMISSED. *TR

Reported

Oct 2011

Incident date

Oct 2011

Mileage

Not provided

Outcome flags

None reported

THE REAR END OF THIS CAR FEELS AS IF IT IS SLIPPING OUT WHEN YOU ENTER A CURVE AT 60 TO 65 MPH. GM CALLS IT SENSITIVE STEERING BUT I CALL IT SCARY AND UNSAFE. *TR

Reported

May 2011

Incident date

Apr 2011

Mileage

Not provided

Outcome flags

None reported

General Motors LLC (GM) is recalling certain model year 2011-2013 Volt vehicles manufactured August 25, 2010, to June 26, 2013. If the driver exits the vehicle without turning off the electrical system, the battery may drain low enough that the gasoline engine will automatically start itself to recharge the electric battery.

Risk: If the engine runs for an extended period of time in an enclosed space, there may be a build up of carbon monoxide, increasing the risk of personal injury.

Remedy: GM will notify owners, and dealers will update the engine management software to limit the time that the stationary vehicle can be left in the ON position, free of charge. The recall began April 15, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14617.