2014 Chevrolet Sonic

Power steering light came on while Driving and lost power steering assist control. Almost crashed while turning down the street.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

Electric My coolant And leaking issues My car door look when keys are inside ignition

Reported

Mar 2026

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

It gets hot fast when idle Radiator leaks , leaks coolant burns oil

Reported

Feb 2026

Incident date

Dec 1969

Mileage

Not provided

Outcome flags

None reported

Around April of 2025, I noticed loud engine noises and cold start loud noises coming from the engine. My car has been in the shop multiple times since then and I opened a case with GM about multiple repair issues with my 2014 Chevy Sonic LT even though I take excellent care of the vehicle and perform all maintenance on the vehicle, and now this loud engine noise issue and leaking oil. I was driving home from a relative's home Saturday night Dec 27th late evening on the expressway when I noticed my car driving very sluggish and jerking and make extremely loud engine noises and continued burning oil smell in the cabin of the vehicle. No check engine light or oil light, now I had stopped by the service department earlier in the week when and oil pressure light came on, and they stated no issues. I made it home without incident, but the car was not running right. The car was brought to the dealership service department Monday Dec 29th, and they informed me they found broken plastic pieces of guard rails that secure the timing chains in the engine which may have caused serious damage to the engine. The dealership wanted 4k dollars to repair it after they could not properly diagnose a known online issue that I found out a lot of these Chevy drivers have found out about and having me repair other items on the car instead of fixing the leaking oil problem and whatever was going on in the engine. The manufacturer has not inspected this issue now only the service department at the local Chevy dealership has, however I had a case open with GM before this final incident occurred on Nov 1st after my last repair and complaint to the dealership about loud engine noises. GM would not take my concerns seriously and stated we are sorry, but your car is out of warranty even though this is a known issue of this plastic guard rail failing and other serious engine issues with Chevy. I would like the NHTSA to be involved in this matter and investigate this matter if possible.

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2014 Chevrolet Sonic. The contact stated that while driving at various speeds, the A/C failed to function as intended. The contact stated that there was hot air blowing from the vents at all time. In addition, the contact stated there was an abnormal sound coming from the engine, with an abnormal fuel burning odor on the interior and exterior of the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic; however, no cause for the failure was found. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 14V417000 (EQUIPMENT). The failure mileage was unknown. The VIN was not available.

Reported

Jun 2025

Incident date

Jun 2022

Mileage

Not provided

Outcome flags

None reported

Factory Radio. It will turn on and there is sound, but the screen is frozen. You can see everything on the screen, but if you press something on there it doesn’t do anything. Also, you can’t control it from the steering wheel either. I already removed the battery cables for 30 minutes and that didn’t correct the issue. It’s my opinion that the radio needs a software update. I have seen where other Chevy Sonic models and different years have had this exact issue with the radio, because you recalled and fixed them. This issue needs to be corrected.

Reported

Nov 2024

Incident date

Jan 2018

Mileage

Not provided

Outcome flags

None reported

Vehicle keeps throwing error code P2138 there is a current known issue that GM is aware of see notice 070604019F. Water gets in the electrical connections of sensors and is an issue as it causes check engine light and can decrease power of the acceleration of the vehicle which is a safety hazard. My vehicle has been with the dealer now for a third time for same issue. They’ve had it for 3 weeks and 2 days total. Still an issue.

Reported

Oct 2024

Incident date

May 2024

Mileage

Not provided

Outcome flags

None reported

The pretensioner cable that secures the end of the seatbelt to the seat frame had severed. I am told the pretensioner has a small explosive inside its barrel that I assume releases some sort of spring internally upon impact of a collision. The release of this spring is supposed to pull the pretensioner cable downwards and by extension pull the seatbelt end tighter. This in conjunction with the seatbelt retractor would then keep the driver or passenger tight to the seat in the event of an accident. I notice the cable for the driver side pretensioner over the last few months had strands of steel breaking until it had finally completely severed. I have kept both halves of the severed cable if inspection is requested. This is an extremely unsafe situation to occur. Had I gotten into an accident with the cable partially or completely broken it would have rendered the seatbelt essentially useless. There were no warning lights or associated codes ever displayed from the vehicle’s computer. There were no inspections done by insurance, police, manufacturer, dealership or any others. I ended up ordering the part online to fix myself. I used all manufacturers torque specs and procedures to replace. I fixed it myself because it was my daily driver vehicle and I needed to have it working safely as soon as possible. When I noticed the cable had completely broken I drove my vehicle home and did not drive it again until I had the new part and it was replaced which was about two weeks later. I had asked the dealer and searched for recalls for my vehicle and neither the dealer nor the nhtsa recall search showed anything regarding issues with the pretensioner cable. I did end up seeing GM had issued a recall for a similar pretensioner cable (about 2500 vehicles) for a few of their full sized trucks and SUVs. The claim was based on where the cable was in the vehicle it had abnormal amounts of metal fatigue from drivers exiting and entering. I believe the same issue happened to me.

Reported

Jul 2024

Incident date

Jul 2024

Mileage

Not provided

Outcome flags

None reported

"off" remains illuminated on my passenger airbag light whether or not someone is sitting in the passenger seat. It's actually somewhat rare to see "on" illuminated. There was a recall on this model for airbag issues but my vehicle specifically was not recalled. My vehicle was recalled for catalytic converter but I'm still getting codes. Most of the problems the Sonic has been recalled for, my vehicle has symptoms of but I get cannot afford to pay repair cost up front and I cannot find a mechanic who would be willing to take the steps to report my vehicle should've been apart of the recall.

Reported

Jun 2024

Incident date

Jan 2022

Mileage

Not provided

Outcome flags

None reported

The car is completely shutting off all power while driving. The doors will start locking and unlocking and the no power at all. I have taken it to multiple mechanic and it reads no codes. It has done this to me on the Highway. car was completely stopped and i was very lucky a car did not hit me. it usually will start again after shutting down

Reported

Jun 2024

Incident date

Jun 2024

Mileage

Not provided

Outcome flags

None reported

When turning the vehicle off, the key refused to come out. Saw online that many other people were also having this issue and I believe it should be a recall. I also discovered my head gasket has water in it, and it's a common issue that many vehicles like mine are having.

Reported

Apr 2024

Incident date

Apr 2024

Mileage

Not provided

Outcome flags

None reported

My auto started out with a Check Engine Light. I noticed the engine smelled of overheated radiator and coolant smell. Parts were replaced for fix (Hose)...but check engine light continued as well as the overheated coolant smell. The auto was placed for checking on machine for codes for check engine light, but none of codes made sense to Mechanic. Told to bring back for further testing/looks. Brought back several times. No idea what was wrong but last time I was told I needed to leave for extended testing and test driving as gears were not shifting in D struggled engine for me, no acceleration and RPMs raced at times. (Dangerous and unpredictable on highway and in town). Now I turned in for testing to Chev Mechanic, and now am facing a part that was replaced in control of electrical (over $500) and after they repaired that and tested I am told that I have a TOTAL TRANSMISSION REPAIR over $5200 - for a 2014 auto!!! It was in with dealership mechanics a total of 6-7 times. I was informed the electrical controls were confusing the engine reactions. Auto a dealers for $5200 + $500 repairs now 20230702 and problems seen & looked at since March for smell of overheating radiator, fix if hose (wonder if really needed), continued check engine light, refill of radiator fluid, codes checked and did not give correct evaluation. Eventually the transmission needs replaced out, at time that there is RPM revs, no acceleration while driving and gears heard to struggle in engine. Mileage now over 97000. Estimate on mileage, i do not have all documentation before me. Extended Powertrain warranty from dealership started at year 2015!!! Anything older not allowed, so I am told I have to pay the entire bill.

Reported

Jul 2023

Incident date

Mar 2023

Mileage

Not provided

Outcome flags

None reported

Car has problems starting after gas is put in it u have to step on gas peddle several times to get it to start car does not have working backup camera in it or even a working radio in it car has a check engine light on I took it to were I ought it twice they cleared codes out of car but codes come back on all the time I would like to exchange this vehicle if possible can u help me Manns Performance Vidalia Ga 30474 is were it was purchased 6/01/2023 this has been a issue since I got from dealership crack in window after having it two weeks even with windows cracked sitting in the yard

Reported

Jun 2023

Incident date

Jun 2023

Mileage

Not provided

Outcome flags

None reported

2014 CHEVROLET SONIC. CONSUMER IS SEEKING REIMBRSEMENT FOR REPAIRS MADE TO VEHICLE. THE CONSUMER STATED AN ADDITIONAL $1,468.61 IN EXTRA REPAIRS (REPLACING FRONT STRUTS, SHOCKS, SWAY LINK BAR AND PIA EVAPORATOR PURGE VALVE). THESE REPAIRS WERE DONE BEFORE 90,000MILES. THE FOLLOWING YEAR THE CONSUMER SPENT $1,930.75 ON EXTRA REPAIRS WHICH INCLUDED REPLACING THE WATER OUTLET, THERMOSTAT HOUSING, A/C COMPRESSOR AND CLUTCH AND ALL DONE AT 101,00MILES. AND THIS YEAR CURRENTLY $4501.50. HERE IS A LIST OF THOSE REPAIRS: 1)BOTH OXYGEN SENSORS ON 1/3/2023 - $232.97 2) THE FRONT CV SHAFT ON 1/7/2023 - $1,082.02 3) THE VALVE COVER, COVER GASKET, AND PCV VALVE HOSE ON 3/ 10/2023 - $840.96. 4)THE RADIATOR, COOLANT HOSES, HOSE CLAMPS, AND WATER PUMP ON 3/l 8/2023-3/ 19/2023 -$2,345.55

Reported

Apr 2023

Incident date

Apr 2023

Mileage

Not provided

Outcome flags

None reported

Passenger airbag not active even though an average sized (160 pound) adult is sitting there.This is very very dangerous.Apparently a pressure sensitive monitor in the passenger seat is not working correctly.I have read many many complaints about this on the Chevrolet Sonic on this website.This started out as a sporadic problem,but now is constant.

Reported

Feb 2023

Incident date

Feb 2023

Mileage

Not provided

Outcome flags

None reported

This car just dies on me randomly while driving at high or low speeds and is very dangerous, the dash lights go out sound stops working and you have to stop put it in park and turn car off and restart to get it started again. I have had it to service department and there are no codes generated, this started back in 6/2021 and continues to be a problem

Reported

Dec 2022

Incident date

Jun 2021

Mileage

Not provided

Outcome flags

None reported

Overall and to the best of my knowledge, the malfunctioning and failures on my vehicle were the suspension and engine. They are the culprits and it’s honestly very scary and traumatizing to have them completely fail, especially since no one is ever prepared for accidents and/or potential death to happen. Otherwise it wouldn’t be called an accident. With the suspension overall, it’s just awful. CV Axel, control arms, everything with the suspension just failed. With driving over the tiniest bump on the road you feel your is about to literally fall apart at any minute because of the clunking and metal in metal noises it produces. The engine is faulty as well and I am pretty sure the faulty engine happens due to the faulty suspension. When I look under my car there’s something leaking. I don’t know what it is, but it’s poses a safety risk not only for the driver and the passengers, but also to the rest of the world. I know that there was a recall early on about fuel tank breakage or something that could lead to fire ignition. But my vehicle according to my VIN wasn’t on this recall. I have contacted the dealership and a certified service center to inspect these issues. It’s been roughly 4 weeks now and they have been extremely negligent and apathetic. With these issues, everyone’s safety is at risk. My suspension went out and could’ve caused a more catastrophic accident. A fire could’ve broken out with other vehicles surrounding me cause major injuries and death. I’ve seen and read many posts and testimonials and threads online from various independent resources that state very very closely the same issues. Almost verbatim. I’ve been trying to get these issues inspected by the dealership, but they all give me the runaround and don’t want to fix not find a solution. The check engine light has always been on since I’ve Owen the vehicle and the dealership where I purchased this vehicle said having the check engine light on is okay. I need help getting repairs done!

Reported

Dec 2022

Incident date

Dec 2022

Mileage

Not provided

Outcome flags

None reported

The contact owned a 2014 Chevrolet Sonic. The contact stated that while his spouse was driving approximately 35 MPH she noticed smoke being emitted from under the hood. The contact stated his spouse saw no warning light being illuminated. The spouse pulled off to the side of the road and exited the vehicle safely when a fire began to burn from under the hood. The fire department was called and extinguished the flames with water. The police were also on the scene and wrote an incident report. The contact had the vehicle towed to his residence. The contact was advised by his insurance provider that the vehicle would be listed as a total loss. The manufacturer had not been informed of the failure. The failure mileage was approximately 60,000.

Reported

Jun 2022

Incident date

Jun 2022

Mileage

Not provided

Outcome flags

Fire

The contact owns a 2014 Chevrolet Sonic. The contact stated that while driving at an undisclosed speed, the steering wheel seized and the vehicle then stalled. The contact pulled over at a gas station and parked the vehicle. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 67,000.

Reported

May 2022

Incident date

May 2022

Mileage

Not provided

Outcome flags

None reported

THE RELEASE BUTTON FOR THE GEAR SELECTOR FOR PARK THRU REVERSE ON THE CENTER CONSOLE BROKE APART INCLUDING A SPRING THAT IS A PART OF THE DESIGN UNDER NORMAL USE. THIS RENDERS THE CAR TO FAIL IN NUMEROUS UNPREDICTABLE/UNSAFE WAYS e.g. KEY IS STUCK AND CAN'T BE REMOVED/UNABLE TO MOVE GEAR SELECTOR/STUCK IN A CERTAIN GEAR INCLUDING NEUTRAL (POSSIBLE ROLL AWAY). ON THE INTERNET THIS IS REPORTED AS A PREVALENT DEFECT WITH THIS CHEVY CAR AND A $300 DEALER REPAIR. LOOKS AS IF YOU CHECKED WITH OWNERS OF THIS CAR THEY WOULD ALL REPORT THIS FAILURE.

Reported

Apr 2022

Incident date

Apr 2022

Mileage

Not provided

Outcome flags

None reported

Car has no temperature gauge. Car had oil change. Then went to put gas. When I started in the highway. The temperature sensor turned on. This was terrifying as it was night time and I was on a highway on my way to visit family. The car could of caught on fire. Pulled over called a tow truck. Water pump was replaced and cylinder heads and gaskets. This was done through the warranty company. Car was returned to me on 14 December 2021 and was in a repair shop the following day because of the check engine light was on. Car now needs new motor as coolant was going inside the motor. Sensors had never gone off before that day. Currently car is in the chevy dealer for over a month trying to figure out who will pay for the repairs as I also had an extended warranty. Car had 57000 miles when it failed. Chevy repairs will be of about $7000.

Reported

Feb 2022

Incident date

Nov 2021

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2014 Chevrolet Sonic. The contact stated that after refueling the vehicle, while attempting to start up the vehicle, the vehicle would not start immediately. The vehicle was making an abnormal knocking sound. The vehicle would jerk before starting. The contact took the vehicle to an independent mechanic who inspected the vehicle and diagnosed the failure as an issue with the fuel. The mechanic attempted to change the fuel injector to fix the failure however, the fuel continued to flow. The mechanic recommended that the contact reach out to the local dealer to have the vehicle inspected and repaired. The contact reached out to the local dealer to have the vehicle inspected but the dealer informed the contact that they would need to call back in two weeks to schedule an appointment which the contact attempted several times but was never able to schedule the appointment. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.

Reported

Aug 2021

Incident date

Jul 2019

Mileage

Not provided

Outcome flags

None reported

Traction contorl light and check engine light comes on and its throwing my car into limp mode. we have changed out the throttle body and the pedal sensor and still having the same problem.

Reported

Jul 2021

Incident date

Apr 2021

Mileage

Not provided

Outcome flags

None reported

The contact owned a 2014 Chevrolet Sonic. The contact stated that while driving at various speeds approaching a parking lot and slowing down to turn, the vehicle behind was speeding and crashed into the rear of the vehicle. The vehicle then flew forward and crashed into a pole. No airbags deployed. The passenger in the driver's side rear seat sustained whiplash to the neck. The contact and her daughter sustained minor injuries to the right hip, right knee, and right shoulder. A police report was filed. The passenger in the driver's side rear seat was treated via ambulance and the contact and her daughter received medical attention from a chiropractor. The police towed the vehicle to a lot where it was deemed a total loss. The dealer was contacted and informed the contact that no recalls were under the VIN. The manufacturer was made aware of the failure and started an investigation. The failure mileage was approximate 88,000

Reported

Jul 2021

Incident date

Jul 2021

Mileage

Not provided

Outcome flags

Crash 3 injuries

Since January I’ve consistently had issues with my 2014 Chevy Sonic Hatchback, in particular, Codes 84, P2138, check engine light and traction control lights. (my job has us all working from home since March of 2020, so I only do local shopping, no long distance). Due to the codes mentioned above, my car was “repaired” at dealership on January 4, 2012. In the end of March I was constantly getting the same codes over a period of two days. I called GM (1 800 462 8782) on March 29, spoke with a woman by the name of Michelle and I explained what has been happening with the vehicle codes, along with other issues over the past year. She opened a case file # 9-6627321866 and she called the dealership to discuss my issue. I was told to drop the car off and it will be repair at no cost to me. The car was brought to dealership on April 7, 2021 and when the diagnostic was preformed, it showed no codes in the history. They did no repair at that time and gave me back the car. While running local errand on April 17, all the same codes appeared and once again I had reduced engine power. I was near the dealership and dropped off the vehicle, even though the service department was closed at that time. Once again, a new pedal and sensor was installed. I told them to please keep the vehicle for a few days, test drive it once in a while to ensure it is truly repaired. They test drove it several times during the 4 days they had it and since there were no issues, I picked the vehicle up on April 22, 2021.On June 5, while driving to a store a nearby store, I was stopped at a light to make a left turn and all the codes suddenly came on. I had very little acceleration making the left turn. The vehicle approaching me which was a block and a half away was now very closely approaching me and luckily realized I had an issue and stopped. I immediately headed back home. AutoZone ran a diagnostic and it's the same issue.

Reported

Jun 2021

Incident date

Jan 2021

Mileage

Not provided

Outcome flags

None reported

BOUGHT USED IN AUGUST FROM A TOYOTA DEALER.CAR WAS MAKING A CHIRPING NOISE AND THE AC DID NOT WORK. DEALER. FIXED AC AND SENT TO CHEVY TO REPAIR CHIRPING NOISE.. THEN THE HEAT STOPPED WORKING AND THERE WAS NO COOLANT.. THEY FIXED SOME BRACKET OR OTHER.. NOW THE GEAR SHIFT BUTTON GETS STUCK PUSHED IN,, AND YOU CANNOT DISENGAGE TO PUT THE CAR IN PARK TO REMOVE THE KEY.. I GOOGLED THIS ISSUE AND FOUND A LOT OF COMPLAINTS ABOUT IT. THE DEALER HAS ALREADY TOLD MY 19 YEAR OLD THEY WILL NOT COVER ANY MORE REPAIRS. BUT THIS CAR IS A PIECE OF JUNK AND THEY SHOULD NOT BE ON THE ROAD ANYMORE. I SHOULD NEVER HAVE LET HER FINANCE IT. NOW I DON'T KNOW WHAT TO DO.

Reported

Mar 2021

Incident date

Mar 2021

Mileage

Not provided

Outcome flags

None reported

LOSING RADIATOR COOLANT SOMEWHERE

Reported

Mar 2021

Incident date

Oct 2020

Mileage

Not provided

Outcome flags

None reported

THIS IS A 1.4 TURBO ENGINE. IT HAS A NOISE DUE TO THE FRONT CRANK SEAL WITH A VACUUM LEAK AS PER A GM SERVICE BULLETIN P11297B. I "THINK" THIS HAS ALREADY BEEN ON A RECALL FOR THE SAME ENGINE IN THE CRUZE MODEL. IF SO WHY IS THE SONIC MODEL INCLUDED? THIS IS AN EXPENSIVE REPAIR FOR A RETIRED PERSON. ALSO THIS CAR DOESN'T HAVE 34,000 MILES ON IT YET.

Reported

Feb 2021

Incident date

Jan 2021

Mileage

Not provided

Outcome flags

None reported

CHECK ENGINE LIGHT CAME ON, CODE IS COMING UP EMISSION FUEL LEAK. TRIED REPLACING GAS CAP, DID NOT WORK. WHEN GETTING GAS, THE CAR WILL NOT TURN BACK ON, YOU HAVE TO PUMP THE GAS PEDAL TO GET IT TO COME BACK ON. IDLES HIGH AND JUMPS AFTER TURNING BACK ON

Reported

Feb 2021

Incident date

Dec 2020

Mileage

Not provided

Outcome flags

None reported

THE BUTTON ON MY GEAR SHIFTER WAS STUCK FOR A FEW MONTHS AND THEN IT BROKE RESULTING IN ME CRASHING INTO A PARKED CAR BECAUSE I LOST CONTROL.

Reported

Dec 2020

Incident date

Dec 2020

Mileage

Not provided

Outcome flags

Crash

THE VEHICLE HAS PREVIOUSLY HAD THE COOLANT RESERVOIR AND WATER OUTLET CHANGED NOT VERY LONG AGO. NOT I AM HAVING THE SAME ISSUE WITH BOTH OF THE PARTS AGAIN. RESERVOIR IS CRACKED MAKING COOLANT LEAK OUT AND THE WATER OUTLET IS BRAKING APART BECAUSE IT IS PLASTIC.

Reported

Nov 2020

Incident date

Nov 2020

Mileage

Not provided

Outcome flags

None reported

THE GEAR BUTTON BROKE AND STICKS/IS STUCK

Reported

Sep 2020

Incident date

Sep 2020

Mileage

Not provided

Outcome flags

None reported

BUTTON ON FLOOR-MOUNTED GEAR SHIFT STICKS IN. CAN'T GET KEY FOB OUT OF IGNITION. STICKS ALL THE TIME. SECOND INCIDENT THIS YEAR. CAN'T TURN CAR OFF. PROBLEM SO COMMON THERE ARE YOU-TUBE VIDEOS ON REPAIR TECHNIQUES. CAR IS USUALLY STATIONARY, BUT SHIFTER WON'T WORK BECAUSE OF STUCK BUTTON.

Reported

Sep 2020

Incident date

Sep 2020

Mileage

Not provided

Outcome flags

None reported

THISNVEHICLE WAS PURCHASE ON THE YEAR 2016 OF APRIL. SO HAPPY AT FIRST BUT IN A COUPLE OF WEEKS HAVE PROBLEM WITH LIGHTS AND ONE OF TTHE COVER OF THE FRONT MIRRORS ARE MISSING . CALLED AND WENT BACK TO THE DEALER (TOYOTA OF NORTH HOLLYWOOD ) AND SAID BRING IT TO THE CHEVY BRANCH WHERE THEY CANNCHECK AND FIX IT . IT WAS STRESSING AND DEPRESSING CAUSE EVRYWEEK PASSED YOU'LL EXPERIENCED ANOTHER PROBLEM SUCH AS AIRDCONDITION AND HEATER NOT WORKING . I'VE BEEN BACK AND FORTH TO CHEVY IN VAN NUYS , CALIFORNIA BUT THEY ARE SAYING THAT THERE'S NO WARRANTY ON THE VEHICLE . I TRIED TO RETURN THE VEHICLE TO THAT DEALER BUT THEY SAID THAT MY CREDIT SCORE STILL LOW OF COURSE IT WILL SHOW THAT CAUSE I JUST BOUGHT IT AND MY CREDIT HASN'T BEEN SMESTABLISH YET , WHEN I BOUGHT IT THEY ASKED A LARGE AMOUNT $3500 OF DOWN PAYMENT DUE TO HAVING LOW SCORE. IT DOESN'T MAKE SENSE CAUSE I WILL USE A VEHICLE THAT HAS ELECTRICAL DISFUNCTIONAL. I HAVEN'T EVEN USE THE HEATER AND THE AIRCON ON THIS CAR EVER SINCE I BOUGHT IT CAUSE IT'S NOT WORKING . YOU CAN ASK THE DEALER HOW MANY TIMES I WENT THERE AND TRIED TO BEG TO GIVE ME A DIFFERENT CAR BUT NO LUCK INSTEAD I FOUND OUT THE SALES PERSON SOLD THE CAR TO ME WASN'T WORKING THERE ANYMORE . AND I WALKED OUT WITHOUT ANY HELP FROM THEM . YOU CAN EVEN ASK CHEVY IN VAN NUYS HOW MANY TIME I'VE BEEN THERE TO ASK HELP CAUSE THE DEALER ALWAYS POINTING ME BACK TO THEM . IT'S HARD TO USE A FINANCE CAR PAYING $396 SOMETHING A MONTH AND THE CAR IS NOT FUNCTIONING RIGHT . THEY HAVE ADDED A GAP INSURANCE ON MY CONTRACT AND EVEN THAT COMPANY WASN'T HELPING ME AT ALL . SO I END UP USING THIS CAR WITHOUT ACCESS ON AIRCONDITION AND HEATER . SUFFER 4 YEARS WITHOUT THESE BENEFITS . I COULDN'T AFFORD FIXING THAT EVER SINCE CAUSE IT'S TOO EXPENSIVE . YOU CAN SEE THAT I HAVEN'T PUT A LOT OF MILEAGE ON THIS CAR CAUSE I DON'T REALLY USE IT THAT MUCH. STILL PAYING THIS .

Reported

Aug 2020

Incident date

May 2016

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2014 CHEVROLET SONIC. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED HE CONTINUED TO DRIVE THE VEHICLE TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE VALVE COVER, INTAKE MANIFOLD AND MASS AIR FLOW SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT CALLED BANKS CHEVROLET CADILLAC BUICK GMC LOCATED AT 137 MANCHESTER ST, CONCORD, NH 03301 (844) 511-2874, TO NOTIFY THE DEALER OF THE FAILURE. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 37,200.

Reported

Jul 2020

Incident date

Jul 2020

Mileage

Not provided

Outcome flags

None reported

VEHICLE WAS RECALLED FOR CATALYTIC CONVERTER. RECALL WAS SERVICED BY DEALER AND PROBLEM DID NOT EXIST FOR 3 MONTHS THEN SAME ISSUE BEGAN AGAIN WITH SAME CODES BEING GIVEN BY THE VEHICLE AND EXACTLY THE SAME SYMPTOMS AND PROBLEMS AS BEFORE.

Reported

Feb 2020

Incident date

Jan 2019

Mileage

Not provided

Outcome flags

None reported

A PIECE OF THE BUTTON ON THE GEAR SHIFT HAD BROKEN OFF AND GOTTEN JAMMED IN THE SHIFT. CAUSING THE VEHICLE TO BE UNABLE TO SHIFT OUT OF DRIVE. THIS IS A SERIOUSLY DANGEROUS ISSUE, AND IF I WAS NOT IN THE CAR WITH ANOTHER PERSON WHO WAS ABLE TO JIMMY THE SHIFT FORWARD FOR ME WHILE I HELD DOWN THE BREAK, I WOULD HAVE ROLLED FORWARD OFF THE ROAD OR INTO THE BUILDING IN FRONT OF ME. IF YOU LOOK UP THIS ISSUE MANY SONIC DRIVERS HAVE EXPERIENCED THIS SAME ISSUE.

Reported

Feb 2020

Incident date

Feb 2020

Mileage

Not provided

Outcome flags

None reported

PROBLEM #1 GOT THE CAR IN 2016, AFTER ABOUT A YEAR THE SHIFTING STICKS BUTTON GOT STUCK AND BROKE. PREVENTED ME FROM CHANGING GEARS OR GETTING OUT OF PARK. HAD TO CALL FOR IT TO BE TOWED AND BUY A NEW STUCK FROM DEALERSHIP. PROBLEM #2 BEGAN GETTING A CHECK ENGINE LIGHT ABOUT A FEW MONTHS AFTER PURCHASING CAR IN 2016 DUE TO ENGINE MISFIRE, FOUND OUT IN 2020 THIS WAS DUE TO THE AIR VENT TUBE UNDER THE HOOD BEING CRACKED. BOTH THESE ISSUES ARE COMMON WITH MANY CONSUMERS I HAVE READ

Reported

Jan 2020

Incident date

Oct 2016

Mileage

Not provided

Outcome flags

None reported

TEMP 45-50 DEGREES, DRIVING IN MODERATE RAIN FOR 20-25 MINUTES, CRUISE CONTROL ON. ACTIVATE HIGH BEAMS, CAR SHIFTS TO 1ST GEAR AT 65 MPH, RPMS JUMP ABOVE 6000, TURN OFF HIGH BEAMS RETURNS TO NORMAL OPERATION. REPEATED 2 MORE TIMES IN NEXT 4 MILES, EVEN AT 25 MPH. WHEN END OF TRIP, SHUT OFF CAR AND COMPLETELY DEAD, NO LIGHTS, NO CRANKING. FOLLOWING MORNING (TODAY) CAR STARTS NORMALLY. WILL REPORT ANY FURTHER FROM MY COMMUTE TODAY, IF WARRANTED

Reported

Dec 2019

Incident date

Dec 2019

Mileage

Not provided

Outcome flags

None reported

UPON ACCELERATING MY SONIC HAS LACK OF POWER AND GEARS DON'T ENGAGE OR THEY ARE DELAYED WHICH CAUSES ME TO BE VERY UNSAFE FROM ONCOMING TRAFFIC WHEN MY CAR DECIDES TO ENGAGE I CAN THEN CONTINUE DRIVING. I ALSO HAVE A ISSUE WITH THE CAR ELECTRICAL SYSTEM REFUSING TO CHIME WHEN KEYS ARE LEFT IN IGNITION AS A WARNING SOMETIMES I PUT MY HIGH BEAMS ON AND ALL THE LOCKS LOCK AND MY CAR DOES THE REFUSAL TO ENGAGE IN GEAR THING AGAIN AND MY LIGHTS FLICKER MY WHOLE COMPUTER SYSTEM WENT DEAD AND NO ONE CAN FIGURE OUT WHY I ONLY BOUGHT THE CAR 6 MONTHS AGO FOR 12,000 SO I COULD HAVE RELIABILITY AND I SHOULDN'T HAVE TO DEAL WITH THIS OR ANYTHING FOR QUITE SO TIME MY OLD CAR IS SAFER THAN THIS NEW ONE

Reported

Dec 2019

Incident date

Oct 2019

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2014 CHEVROLET SONIC. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE AND AN ABNORMAL NOISE WAS HEARD. ON A DIFFERENT OCCASION, IT TOOK THE CONTACT THREE ATTEMPTS TO START THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TRANSMISSION WAS FLUSHED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 93,000.

Reported

Dec 2019

Incident date

Sep 2019

Mileage

Not provided

Outcome flags

None reported

I'VE HAD SEVERAL ISSUES WITH THE CAR. THE MAIN ONE BEING THAT MY ENGINE HAS WARPED AND THE CAR IS JUNK NOW AS I CAN'T AFFORD THE 5400 TO REPLACE IT. THE COOLANT KEPT LEAKING AND AFTER WATER PUMP AND THERMOSTAT REPAIRS DID NOTHING IT FINALLY BROKE DOWN. THE SHOP SAYS THE ENGINE IS SO BADLY WARPED THEY CAN'T EVEN IDENTIFY WHERE THE ORIGINAL PROBLEM MAY HAVE BEEN.

Reported

Oct 2019

Incident date

Oct 2019

Mileage

Not provided

Outcome flags

None reported

SHIFTER BUTTON HAS CRACKED AND CAUSES THE BUTTON STUCK. THIS ALLOWS THE SHIFTER TO BE MOVED WITHOUT PRESSING THE BUTTON AND ALSO PREVENTS THE KEY FROM BEING REMOVED. THE CAR COULD EASILY ROLL AWAY IF BUMPED DUE TO IMPROPER SHIFT LOCKING. THIS CAN HAPPEN WHEN YOU'RE ALREADY IN PARK OR EVEN IN DRIVE. TONS OF COMPLAINS ONLINE THROUGH FORUMS AND VIDEOS ON YOUTUBE HOW TO REPLACE BUT COST SHOULDN'T BE UP TO OWNERS. FIX THIS CHEVY!

Reported

Sep 2019

Incident date

Sep 2019

Mileage

Not provided

Outcome flags

None reported

DEALER SOLD ME CAR WITH BALD TIRES LESS THAN 2/32. DEALER SOLD CAR WITH FILTHY RUSTY AND LOOSE PARTS ON MANIFOLD. VALVES. STRUTS. AND TRANS MOUNT. SUSPENSION PIECES WERE BROKEN AND OLD. THE THERMOSTAT WAS PUT IN WRONG AND CAUSED DIVID IN MANIFOLD. BATTERY AND ELECTRICAL SYSTEM ALSO HAD ISSUES. ALL ISSUES WERE FROM MILE 1 TO 200 OF OWNING CAR.

Reported

Jul 2019

Incident date

Jun 2019

Mileage

Not provided

Outcome flags

None reported

CANNOT TAKE THE KEY OUT WHEN CAR IS IN PARK.

Reported

Jul 2019

Incident date

Jan 2019

Mileage

Not provided

Outcome flags

None reported

I HAD A RECALL ON A COMPONENT OF MY CATALYTIC CONVERTER THAT WAS CAUSING IT TO MOVE AT A LOW EFFICIENCY. I TOOK IT IN TO MOSS BROTHERS CHEVROLET TO BE REPAIRED. IT SEEMED FINE UNTIL 1-2 DAYS LATER WHEN THE CHECK ENGINE LIGHT CAME BACK ON. I CALLED MOSS BROTHERS TO INFORM THEM OF THIS SITUATION, HOWEVER, THEY TOLD ME THAT IF I WANTED TO GET IT DIAGNOSED AND THE PROBLEM IS NOT COVERED UNDER WARRANTY, I WOULD HAVE TO PAY THE DIAGNOSTIC FEES. HOWEVER, I DID NOT HAVE ANY OTHER ISSUES WITH MY CAR BEFORE TAKING IT TO THEM. IT WASN'T UNTIL AFTERWARDS. SO IF SOMETHING OTHER THAN THE RECALL IS WRONG, I WOULD BE WILLING TO BET THAT IT WAS DUE TO NEGLIGENCE ON THEIR PART. I TOOK IT INTO AUTOZONE TO RUN A DIAGNOSTICS AND IT SAID 'CATALYST SYSTEM LOW EFFICIENCY' WHATEVER THEY DID, DID NOT FIX MY CAR BUT ONLY MADE IT WORSE. I CALLED GMC TO SEE IF THERE WAS A WAY AROUND THE FEE SHOULD IT BE A DIFFERENT CAUSE(IF IT IS, I BELIEVE IT WAS CAUSED BY MOSS BROTHERS) AND THEY WERE NOT HELPFUL TO ME AT ALL.

Reported

Jul 2019

Incident date

Jul 2019

Mileage

Not provided

Outcome flags

None reported

I BOUGHT THIS CAR USED BACK IN OCTOBER 2017, I'VE HAD OVERHEATING PROBLEMS, THE DEALERSHIP FIXED TWICE UNDER AN EXTENDED WARRANTY THE THIRD TIME I HAD TO FIX MYSELF (THEY SAID MY EXTENDED WARRANTY EXPIRED). I NOTICED MY KEY WOULD GET STUCK IN THE IGNITION AFTER PUTTING THE GEAR IN PARK, I DISCOVERED THE BUTTON ON MY GEAR SHIFT IS CRACKED AND I HAVE TO PULL IT ALL THE WAY PUT TO REMOVE THE KEY. THE LATEST ADVENTURE IS I WAS DRIVING ON THE HIGHWAY IN THE FAST LANE AT ABOUT 75 MPH WHEN MY CAR MADE A POP NOISE THEN SLIGHTLY JERKED THEN STARTED TO SLOW DOWN. THE CHECK ENGINE LIGHT CAME ALONG WITH THE TRACTION LIGHT, I WAS ABLE TO SAFELY GET OVER TO THE SHOULDER I PARKED AND CUT THE CAR OFF. AFTER A FEW MINUTES I WAS ABLE TO START MY CAR BACK UP AND GET IT TO AN AUTO STORE TO FIND OUT WHY THE CHECK ENGINE LIGHT WAS ON. THE CODES THAT CAME BACK STATED COMMUNICATION WAS LOST WITH THE TCM AND THE TCM INTERNAL TEMPERATURE WAS TOO HIGH. I WAS TOLD THE MOST LIKELY SOLUTION IS FAULTY WIRING AT THE TCM. THIS IS BECOMING A HEADACHE I'M STILL PAYING ON THIS CAR AND DOING MORE REPAIRING THAN SCHEDULED MAINTENANCE

Reported

Jun 2019

Incident date

Jun 2019

Mileage

Not provided

Outcome flags

None reported

I PURCHASED THIS VEHICLE USED IN 2016 FROM A CAR DEALERSHIP. A COUPLE OF MONTHS AGO MY KEY WOULD NOT COME OUT OF THE IGNITION AND I HAD TO WAIT A FEW MINS THEN TRY AGAIN. NEXT TIME IT DID THAT IT TOOK 30 MINS TO REMOVE THE KEY UNTIL FINALLY THE LAST TIME IT WOULD NOT COME OUT PERIOD AND I HAD NO CHOICE BUT TO LEAVE THE VEHICLE AND HAVE IT TOWED TO THE SHOP. I HAD TO REPLACE A PART OF THE SHIFTER. THERE WAS A METAL PIECE RIGHT UNDER THE SHIFTER KNOB THAT FAILED. I HAD AUL INSURANCE VINTAGE NOW AND HAD TO PAY 500,000 DOLLARS FOR THIS REPAIR BECAUSE HE STATED THAT IT WAS NOT COVERED. PERSONALLY I DON'T BELIEVE THAT BUT I HAD NO CHOICE AND PAID TO HAVE IT FIXED. I TOOK THE VEHICLE PRIOR TO THE SHIFTER VISIT TO THE DEALERSHIL TWICE WITH A COMPLAINT OF NOT GETTING ENOUGH POWER WHEN I EXCELERATE AND IT MOVES SLOWLY AND IS AT 10-25 MPH BEFORE IT MOVES TO THE HIGHWAY SPEED OF 55MPH. THEY AGAIN SAID THEY COULD NOT FIND ANYTHING. AGAIN TODAY I EXPERIENCE THE SLOW EXCELERATION AGAIN, SO I AM MAKING A COMPLAINT THIS TIME. THERE IS A ELECTRICAL PROBLEM WITH THIS VEHICLE I 'VE HAD A COUPLE OF ELECTRICAL ISSUES AS WELL AS A REPLACED WATER PUMP. I GOT THIS IN 2016 IT SHOULD NOT HAVE THESE MANY PROBLEMS WITH THIS VEHICLE. I AM ALWAYS STOPPED AT A LIGHT IN THE TURNING LEFT LANE GETTING ON THE HIGHWAY WHEN THIS HAPPEN AND OTHER CARS HAVE ALMOST HIT ME SEVERAL TIMES. I WANTIT TO BE INVESTIGATED AND KNOWN BEFORE I GO BACK TO THE DEALERSHIP AGAIN AND TO BE TOLD THATTHERE S NOTHING WRONG. I SEE THE DASHBOARD LIGHTS DIM QUITE A LOT WHILE I AM DRIVING. AND WHEN IT STALL LIKE THIS THE POWER LIGHTS GET REALLY DIM BUT YOU CAN STILL SEE YOUR MPH ETC. PLEASE HELP ME SOMETHING IS WRONG WITH THIS VEHICLE AND I DON'T WANT TO DIE IN IT.

Reported

Jun 2019

Incident date

May 2019

Mileage

Not provided

Outcome flags

None reported

THE GEAR SHIFT BUTTON IS STICKING, WHICH IS POSING A HAZARD. THE CAR DOES NOT COMPLETE THE SHIFT OR RELEASE THE KEY UNTIL AFTER THE BUTTON UNSTICKS. IT HAPPENED WHEN I TRIED TO PARK AND IT HAPPENS WHEN I'M SHIFTING BETWEEN REVERSE AND DRIVE. ITS NOT A ONE TIME OCCURRENCE.

Reported

May 2019

Incident date

May 2019

Mileage

Not provided

Outcome flags

None reported

A FEW YEARS AGO MY POWER STEERING WENT ON. IT WAS STILL UNDER WARRANTY AND I TOOK IT TO THE DEALERSHIP TO GET REPLACED RIGHT AFTER THE WARRANTY EXPIRED THE POWER STEERING WENT OUT AGAIN. CURRENTLY MY AC IS BROKEN AND I'VE SPENT A GOOD BIT OF MONEY TRYING TO FIX IT; YET IT STILL DOESN'T WORK. NOW MY CAR WON'T START. I'VE RELPALCED THE BATTERY A COUPLE YEARS AGO BECAUSE MY CAR KEPT DYING. I BOUGHT THIS CAR BRAN NEW AND IT HAD CAUSED ME NOTHING BUT FINANCIAL ISSUES. I TRIED CONTACTING CHEVY ABOUT HIS CAR A FEW YEARS AGO WHEN THE POWER STEERING WENT OUT. EXPLAINING THAT THESE ARE MAJOR COMPONENTS OF MY CAR IT'S NOT LIKE I'M COMPLAINING ABOUT CHANGING MY TIRES OR NEW BRAKES YOU NOW NORMAL WEAR AND TEAR. I SHOULDN'T HAVE TO DEAL WITH THESE ISSUES WITH A NEW CAR. I KNOW IT'S 5 YEAS OLD NOW BUT THIS IS GETTING RIDICULOUS I STILL OWE $3800 ON MY CAR AND HAVE DEALT WITH DUMPING MONEY INTO A VEHICLE THAT SHOULDN'T OF HAD ANY OF THESE PROBLEMS IN THE FIRST PLACE. THIS HAS CAUSED UNESSASACRY STRESS IN MY LIFE. ALSO TWO OF MY WINDOWS DON'T WORK. SO MY AC IS BROKE AND I CAN'T EVEN ROLL DOWN TWO WINDOWS IT'S A DEATH SENTENCE. I'VE HAD A HEAT STROKE IN MY CAR BECAUSE OF IT. LEGITIMATELY SCARED ME.

Reported

Apr 2019

Incident date

Mar 2015

Mileage

Not provided

Outcome flags

None reported

General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Sonic vehicles manufactured July 28, 2014, to August 1, 2014. Due to a loss of electrical connection in the steering column, in the event of a severe crash, the driver's frontal air bag deployment may be limited to the first-stage deployment only instead of the intended first-stage and second-stage deployments.

Risk: If only the first-stage of the driver's frontal air bag deploys without the additional second-stage, the driver has an increased risk of injury during a crash.

Remedy: GM will notify owners, and dealers will test the terminals in the IP harness clock spring coil connector and replace any loose terminals, free of charge. The recall began in October 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14537.

General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.

Risk: Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.

Remedy: GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.

General Motors (GM) is recalling certain model year 2013 and 2014 Chevrolet Sonic vehicles manufactured August 2, 2013, through August 12, 2013. Due to insufficient welds, the front fuel tank strap bracket may separate from the vehicle.

Risk: If the front fuel tank strap bracket separates, the increased load may lead to the failure of the other tank support. As a result, the fuel tank may come loose from the vehicle causing a fuel leak. A fuel leak, in the presence of an ignition source, may result in a fire.

Remedy: GM will notify owners, and dealers will inspect the front fuel tank strap bracket, and repair it as necessary, free of charge. The recall began on November 7, 2013. Owners may contact GM at 1-800-521-7300. GM's recall campaign number is 13296.

General Motors LLC (GM) is recalling certain model year 2013-2016 Chevrolet Sonic and Trax vehicles and 2013-2015 Chevrolet Spark vehicles equipped with a Bring Your Own Media radio. The affected radios may fail to provide an audible warning chime when the driver, after turning off the ignition and leaving the key in the cylinder, waits 10 minutes or longer to open the door. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114 "Theft Protection."

Risk: Without audible indicators, the driver may leave the key in the ignition, increasing the risk of theft.

Remedy: GM will notify owners, and dealers will update the radio software, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17130.