Verdict
2013 Chevrolet Impala: Complaints, Recalls & Known Issues
What the public record actually says about the 2013 Chevrolet Impala — every figure below is a NHTSA or EPA number, not an opinion.
The read
More reported complaints than most sedan.
Owners filed 270 NHTSA complaints — more complaints than 69% of 2013 sedans. Electronic Stability Control (ESC) leads the reports (23%). 1 safety recall campaign on record — check the VIN and remedy terms with a dealer.
Based on NHTSA complaint volume against 2013 sedans, not adjusted for how many were sold. It describes the model year, not the individual car you are looking at.
Complaints filed
270
Reports to NHTSA, 2013
Safety recalls
1
NHTSA campaigns on record
NHTSA crash test
Overall NCAP rating
Combined MPG
22
EPA estimate
Complaint volume vs. segment peers
More complaints than 69% of 2013 sedans
The bar is this car's percentile among 2013 sedans by complaint volume — a full bar means the fewest complaints in its class. Not adjusted for sales.
Known issues
Electronic Stability Control (ESC) issues lead owner complaints (23% of 270 reports), followed by electrical system (16%).
+ 13 more component categories with fewer reports.
Share of all 270 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11350200, ODI 11287509, ODI 11282912, ODI 11281464, ODI 11235072.
Recalls(1)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
Electrical System · 14V355000Details +Close −
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Risk: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
0 NHTSA investigations on record
No investigations are on record as of Jul 2026. An empty record is not a clean bill of health.
Crash-test ratings
2013 Chevrolet Impala 4 DR FWD NHTSA source
- Overall
- Frontal
- Side
- Rollover
Fuel economy by trim
| Trim | Engine | Drivetrain | Transmission | City | Hwy | Combined |
|---|---|---|---|---|---|---|
| Impala | 3.6L 6-cyl | Front-Wheel Drive | Automatic 6-spd | 18 | 29 | 22 |
| Impala | 3.6L 6-cyl | Front-Wheel Drive | Automatic 6-spd | 18 | 28 | 22 |
EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.
Before you buy
Useful next checks
Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.
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Compare model years
"Fewest reports" and "most complained" describe raw NHTSA complaint totals, not vehicle reliability. The last few model years are left unlabelled because they have had less road time.
2013 Chevrolet Impala: frequently asked
What does the complaint record show for the 2013 Chevrolet Impala?
Owners filed 270 NHTSA complaints about the 2013 Chevrolet Impala — more complaints than 69% of comparable 2013 sedans, so it sits toward the weaker end of its class. That's a signal, not a guarantee about any single car.
What are the most common problems on the 2013 Chevrolet Impala?
The most-reported problem areas are Electronic Stability Control (ESC) (23% of complaints) and electrical system (16%).
How many recalls does the 2013 Chevrolet Impala have?
1 recall has been issued that affect the 2013 Chevrolet Impala, covering components such as electrical system. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2013 Chevrolet Impala get?
The EPA rates the 2013 Chevrolet Impala at 22 mpg combined.