Verdict
2014 Cadillac XTS: Complaints, Recalls & Known Issues
What the public record actually says about the 2014 Cadillac XTS — every figure below is a NHTSA or EPA number, not an opinion.
The read
Fewer reported complaints than most sedan.
Owners filed 49 NHTSA complaints — fewer complaints than 65% of 2014 sedans. Electrical System leads the reports (27%). 4 safety recall campaigns on record — check the VIN and remedy terms with a dealer.
Based on NHTSA complaint volume against 2014 sedans, not adjusted for how many were sold. It describes the model year, not the individual car you are looking at.
Complaints filed
49
Reports to NHTSA, 2014
Safety recalls
4
NHTSA campaigns on record
NHTSA crash test
Overall NCAP rating
Combined MPG
21
EPA estimate
Complaint volume vs. segment peers
Fewer complaints than 65% of 2014 sedans
The bar is this car's percentile among 2014 sedans by complaint volume — a full bar means the fewest complaints in its class. Not adjusted for sales.
Known issues
Electrical System issues lead owner complaints (27% of 49 reports), followed by suspension (16%).
+ 8 more component categories with fewer reports.
Share of all 49 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 10616272, ODI 11728969, ODI 11643773, ODI 11375867, ODI 11348601.
Recalls(4)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
Parking BrakeSep 2014 · 14V541000Details +Close −
General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.
Risk: Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.
Remedy: GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14471.
SteeringFeb 2014 · 14V409000Details +Close −
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, Cadillac XTS, Chevrolet Camaro and Chevrolet Impala vehicles. Improperly torqued fasteners may cause the steering intermediate shaft and the steering gear and/or the lower control arm and the lower ball joint to separate.
Risk: If any of the components separate, the vehicle may have a loss of steering, increasing the risk of a crash.
Remedy: GM began to notify owners on June 27, 2014, and dealers will inspect the fasteners for correct torque, correcting them as necessary, free of charge. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac) or 1-800-222-1020 (Chevrolet). GM's number for this recall is 14378.
Service Brakes · 14V116000Details +Close −
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured February 14, 2012, through March 7, 2014. In the affected vehicles, a cavity plug on the brake booster pump connector may dislodge allowing corrosion of the brake booster pump relay connector.
Risk: The corrosion of the brake booster pump relay connector may cause a resistive short and melt the connector, increasing the risk of a fire.
Remedy: GM will notify owners, and dealers will apply sealant to the connector cavity plugs, re-route the vacuum pump vent hose and replace the front body wiring harnesses as needed, free of charge. The recall began on April 7, 2014. Owners may contact Cadillac at 1-866-982-2339. GM's number for this recall is 14062.
Air Bags · 14V518000Details +Close −
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured April 11, 2013, to June 27, 2013, and 2014 Chevrolet Impala vehicles manufactured May 13, 2013, to November 5, 2013. The affected vehicles may have left the factory with the sensing and diagnostic module (SDM) set to "manufacturing mode."
Risk: In manufacturing mode, the vehicle's air bags will not deploy in the event of a crash, increasing the risk of occupant injury.
Remedy: GM will notify owners, and dealers are to reprogram the SDM to the correct mode, free of charge. The recall is expected to begin in September 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14532.
A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
0 NHTSA investigations on record
No investigations are on record as of Jul 2026. An empty record is not a clean bill of health.
Crash-test ratings
2014 Cadillac XTS 4 DR AWD NHTSA source
- Overall
- Frontal
- Side
- Rollover
2014 Cadillac XTS 4 DR FWD NHTSA source
- Overall
- Frontal
- Side
- Rollover
Fuel economy by trim
| Trim | Engine | Drivetrain | Transmission | City | Hwy | Combined |
|---|---|---|---|---|---|---|
| XTS | 3.6L 6-cyl | Front-Wheel Drive | Automatic (S6) | 18 | 28 | 21 |
EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.
Before you buy
Useful next checks
Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.
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Compare model years
"Fewest reports" and "most complained" describe raw NHTSA complaint totals, not vehicle reliability. The last few model years are left unlabelled because they have had less road time.
2014 Cadillac XTS: frequently asked
What does the complaint record show for the 2014 Cadillac XTS?
Owners filed 49 NHTSA complaints about the 2014 Cadillac XTS — fewer complaints than 65% of comparable 2014 sedans, so it sits toward the stronger end of its class. That's a signal, not a guarantee about any single car.
What are the most common problems on the 2014 Cadillac XTS?
The most-reported problem areas are Electrical System (27% of complaints) and suspension (16%).
How many recalls does the 2014 Cadillac XTS have?
4 recalls have been issued that affect the 2014 Cadillac XTS, covering components such as parking brake. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2014 Cadillac XTS get?
The EPA rates the 2014 Cadillac XTS at 21 mpg combined.