Verdict
2023 Cadillac XT5: Complaints, Recalls & Known Issues
What the public record actually says about the 2023 Cadillac XT5 — every figure below is a NHTSA or EPA number, not an opinion.
The read
Fewer reported complaints than most SUV.
Owners filed 15 NHTSA complaints — fewer complaints than 72% of 2023 SUVs. Power Train leads the reports (33%). 4 safety recall campaigns on record — check the VIN and remedy terms with a dealer.
Based on NHTSA complaint volume against 2023 SUVs, not adjusted for how many were sold. It describes the model year, not the individual car you are looking at.
Complaints filed
15
Reports to NHTSA, 2023
Safety recalls
4
NHTSA campaigns on record
NHTSA crash test
Overall NCAP rating
Combined MPG
21
EPA estimate
Complaint volume vs. segment peers
Fewer complaints than 72% of 2023 SUVs
The bar is this car's percentile among 2023 SUVs by complaint volume — a full bar means the fewest complaints in its class. Not adjusted for sales.
Known issues
Power Train issues lead owner complaints (33% of 15 reports), followed by unknown or other (20%).
Share of all 15 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11746947, ODI 11700441, ODI 11627778, ODI 11610835, ODI 11502229.
Recalls(4)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
Power TrainFeb 2023 · 23V043000Details +Close −
General Motors, LLC (GM) is recalling certain 2023 Cadillac XT5 and GMC Acadia vehicles. The right-front half-shaft assemblies may be improperly connected to the transmission, causing them to separate.
Risk: Separation between the half-shaft and transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.
Remedy: Dealers will replace the right-front half-shaft assemblies, free of charge. Owner notification letters were mailed February 17, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222393410.
Equipment · 22V708000Details +Close −
General Motors, LLC (GM) is recalling certain 2023 Cadillac XT5, XT6, and GMC Acadia vehicles. The certification label located on the driver's side B-pillar contains tire size information that may be illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risk: Illegible tire size information may result in the wrong tires being installed, increasing the risk of a crash.
Remedy: Dealers will replace the vehicle certification label, free of charge. Owner notification letters were mailed October 12, 2022. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222381690.
Power Train · 23V172000Details +Close −
General Motors, LLC (GM) is recalling certain 2023 Cadillac XT6, GMC Acadia, Chevrolet Blazer, Traverse, and 2022-2023 Cadillac XT5 vehicles. The transmission may have been built with an incorrect sun gear, which can result in the driver-side half-shaft disengaging from the transmission.
Risk: A half-shaft disengaging from the transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.
Remedy: Dealers will replace the sun gears, free of charge. Owner notification letters were mailed on July 27, 2023. The remedy is expected to become available August 31, 2023. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222389310.
Electrical System · 24V459000Details +Close −
General Motors, LLC (GM) is recalling certain 2023-2025 Cadillac XT5 and 2024-2025 Cadillac XT6 vehicles. The instrument panel may not illuminate when the hazard warning lights, high beams, or turn signals are activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Controls and Displays" and 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Risk: Without the illuminated reminder, the driver could fail to turn off the lights when no longer needed. Hazard warning lights, high beams, or turn signals that remain activated unintentionally can confuse other drivers, increasing the risk of a crash.
Remedy: Dealers will update the instrument panel software, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact Cadillac's customer service at 1-800-458-8006. GM's number for this recall is N242447940.
A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
0 NHTSA investigations on record
No investigations are on record as of Jul 2026. An empty record is not a clean bill of health.
Crash-test ratings
2023 Cadillac XT5 SUV FWD NHTSA source
- Overall
- Frontal
- Side
- Rollover
2023 Cadillac XT5 SUV AWD NHTSA source
- Overall
- Frontal
- Side
- Rollover
Fuel economy by trim
| Trim | Engine | Drivetrain | Transmission | City | Hwy | Combined |
|---|---|---|---|---|---|---|
| XT5 FWD | 2.0L 4-cyl | Front-Wheel Drive | Automatic (S9) | 22 | 29 | 24 |
| XT5 AWD | 2.0L 4-cyl | All-Wheel Drive | Automatic (S9) | 21 | 27 | 23 |
| XT5 Limo FWD | 2.0L 4-cyl | Front-Wheel Drive | Automatic (S9) | 20 | 23 | 21 |
| XT5 Limo AWD | 2.0L 4-cyl | All-Wheel Drive | Automatic (S9) | 20 | 23 | 21 |
| XT5 Hearse FWD | 2.0L 4-cyl | Front-Wheel Drive | Automatic (S9) | 20 | 23 | 21 |
| XT5 Hearse AWD | 2.0L 4-cyl | All-Wheel Drive | Automatic (S9) | 20 | 23 | 21 |
| XT5 FWD | 3.6L 6-cyl | Front-Wheel Drive | Automatic (S9) | 19 | 26 | 21 |
| XT5 AWD | 3.6L 6-cyl | All-Wheel Drive | Automatic (S9) | 18 | 25 | 21 |
EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.
Before you buy
Useful next checks
Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.
These are affiliate links. TireKick may earn a fee if you use one.
Compare model years
"Fewest reports" and "most complained" describe raw NHTSA complaint totals, not vehicle reliability. The last few model years are left unlabelled because they have had less road time.
2023 Cadillac XT5: frequently asked
What does the complaint record show for the 2023 Cadillac XT5?
Owners filed 15 NHTSA complaints about the 2023 Cadillac XT5 — fewer complaints than 72% of comparable 2023 SUVs, so it sits toward the stronger end of its class. That's a signal, not a guarantee about any single car.
What are the most common problems on the 2023 Cadillac XT5?
The most-reported problem areas are Power Train (33% of complaints) and unknown or other (20%).
How many recalls does the 2023 Cadillac XT5 have?
4 recalls have been issued that affect the 2023 Cadillac XT5, covering components such as power train. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2023 Cadillac XT5 get?
The EPA rates the 2023 Cadillac XT5 between 21 and 24 mpg combined, depending on trim and drivetrain.