2022 Cadillac XT5

I was driving using turn by turn directions and it told me to turn and I turned too soon and hit a telephone pole, front center. The airbags did not deploy and onstar did not recognize crash. I heard nothing from anyone. I called 911 to get the police to come and a wrecker driver. Even though I was wearing my seatbelt, my chest struck the steering wheel and my left hand was badly bruised. This is a serious safety concern. There is police report. Pictures were taken by the policeman.No one has touched the box that records things. It is at Newell Colkision Center, Fitzgerald, GA Owner- Harris Newell. I am waiting to get it repaired . I want someone to retrieve information on box. I want to make sure air bags and safety systems work before driving it. I was the only one in the car.

Reported

Apr 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

Crash 1 injuries

THE VECHICE TRANSMISSION JERKS WHEN STARTS TO MOVE. SQEAKING NOISE IN THE CV JOINTS BOOTS, the shifts gears module stays in sports mode, will not stay on in regular mode. Defective sensors to send signal to OnStar alarm theft .

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2022 Cadillac XT5. The contact stated that the back-over prevention camera lines were very faint. The contact was unable to see the guidelines or the markings. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to fix the vehicle. The vehicle was diagnosed, and the contact was informed that the rearview camera was operating as designed. The mechanic was unable to duplicate the failure. The mechanic informed the contact that the dimming of the camera was normal operation while reversing. The vehicle was not repaired. The contact sent an email to the manufacturer, but no response was provided. The failure mileage was approximately 34,000.

Reported

Aug 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

I was backing out of a parking space in reverse as I have done multiple times and the second I took my foot off the brake pedal to go into reverse, my car shot out at a high speed and hit a parked car on the other side of the street. Not realizing that there was an auto malfunction, I attempted to turn around my car to see the damage to the other car and when I went into reverse again to turn around, the car sped up again at high speed, did a 180 degree turn in reverse and hit two additional parked cars. Luckily, no one was hurt. I am 100% certain that I did not depress the accelerator pedal to cause the car to go at that speed in reverse twice! We contacted General Motors which supposedly had their engineers look at the mechanicals of the car but the only information we received from them is that the car did accelerate both times at 99% of capacity. The air bags did not deploy so the crash computer did not activiate. GM either did not examine the soft ware on the car, or, if they did, that information was not shared with us. If I had been in a crowded parking lot, the consequences could have been catastophic.

Reported

Jan 2025

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

Crash

[XXX] Our 2022 Cadillac XT5 400 shudders when driving. It happens at any speed. The technician thought it was the V6 changing over to run on 4 cylinders. The only thing about this is it shudders under load as well as slight acceleration.. please advise… Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Dec 2024

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

None reported

The driving mode don't stay in the correct control for example the SUV has three components Tour, Sports, Snow and ice...while driving in Tour mode the vehicle goes to sports on it owns. The electrical dash board cuts off and resets its self while in driving. Scary

Reported

Feb 2024

Incident date

Sep 2023

Mileage

Not provided

Outcome flags

None reported

Excessive play in transmission. Clunking sound when driving all the time..Seems loose in park mode also.

Reported

Sep 2023

Incident date

Feb 2023

Mileage

Not provided

Outcome flags

None reported

On two occasions the Fuel Pump Driver Control Module failed. On the first occasion the vehicle continued to operate. The dealer replaced the module. On the second occasion the engine failed to start. The dealer replaced the module once again. A vehicle that goes dead without warning is dangerous!

Reported

Jul 2023

Incident date

Jun 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2022 Cadillac XT5. The contact stated that the vehicle was equipped with the auto seat belt tightening feature. The contact stated that the feature tightened the seat belt to secure the occupant; however, the passenger’s side seat belt continued to tighten while driving at various speeds. The contact stated that his wife tucked her arms in between the lap belt and the seat belt tension was released. The vehicle was taken to the dealer where he was informed that there was no fault with the feature and that the feature operated as needed. The contact was also informed that the feature could not be turned off. The manufacturer had been notified of the issue but offered no assistance. The vehicle was not repaired. The failure mileage was 41.

Reported

Jul 2022

Incident date

Jun 2022

Mileage

Not provided

Outcome flags

None reported

General Motors, LLC (GM) is recalling certain 2022 Cadillac XT5, XT6, and GMC Acadia vehicles. The left-rear suspension toe link may have been tightened improperly, which could result in a loose or separated toe link.

Risk: A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.

Remedy: Dealers will inspect the left-rear suspension and replace the fastener if it is loose or missing, free of charge. Owner notification letters were mailed July 11, 2022. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222364330.

General Motors, LLC (GM) is recalling certain 2022 Cadillac XT5, XT6, and GMC Acadia All-Wheel Drive (AWD) vehicles. The fuel tank rollover valve may not provide a proper seal in the event of a rollover crash.

Risk: A fuel tank rollover valve that does not properly seal can result in a fuel leak during a rollover crash, increasing the risk of a fire.

Remedy: Dealers will inspect the fuel tank and replace the fuel tank shell if the rollover valve is found to be dislodged or missing, free of charge. Owner notification letters were mailed July 27, 2022. Owners may contact Cadillac customer service at 1-800-458-8006 and GMC customer service at 1-800-462-8782. GM's number for this recall is N222366070.

General Motors, LLC (GM) is recalling certain 2023 Cadillac XT6, GMC Acadia, Chevrolet Blazer, Traverse, and 2022-2023 Cadillac XT5 vehicles. The transmission may have been built with an incorrect sun gear, which can result in the driver-side half-shaft disengaging from the transmission.

Risk: A half-shaft disengaging from the transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.

Remedy: Dealers will replace the sun gears, free of charge. Owner notification letters were mailed on July 27, 2023. The remedy is expected to become available August 31, 2023. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222389310.