Model-year record

2020 Cadillac Escalade
See the complaints, recalls, crash rating, and fuel economy in the public record. Then check the mileage and history of the car you found.
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Complaints filed
34
Reports to NHTSA, 2020
Safety recalls
2
NHTSA campaigns on record
NHTSA crash test
Not rated
Overall NCAP rating
Combined MPG
17
EPA estimate
Known issues
Engine issues lead owner complaints (56% of 34 reports), followed by power train (9%).
+ 3 more component categories with fewer reports.
Share of all 34 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11733688, ODI 11727310, ODI 11725325, ODI 11721402, ODI 11669904.
Individual complaint reports(34)
Showing the 34 most recent reportsEngineJun 2026 · ODI 11743653Details +Close −
This vehicle is equipped with the 6.2 V8 engine we have experienced catastrophic engine failure twice. The vehicle is relatively low mileage.
- Reported
- Jun 2026
- Incident date
- Jun 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMay 2026 · ODI 11736511Details +Close −
Purchased a 2020 Cadillac Escalade Suburban about three months ago from GMC dealership at 8155 Interstate 35, San Antonio, Texas 78224. This vehicle had about 50,000 miles when we bought it. We were not driving the Escalade everyday, we use it occasionally and about a month after we purchased it the battery went dead. Before the battery went completely dead we were on the road one day and we rolled down the window and it would not roll back up, then the back window popped open and it would not shut back down. GMC dealership we bought it from came to our home and used a charger to recharge the battery. We took it to the dealership service department and dealership determined it was a bad battery, they gave us a new battery. On May 4, we attempted to use the Escalade and once more the battery was dead. Service person from GMC dealership came back to our home to charge the new battery but it would not start at all this time. We no longer feel safe driving this vehicle and want to turn it back in as a lemon and get our money back.
- Reported
- May 2026
- Incident date
- May 2026
- Mileage
- Not provided
- Outcome flags
- None reported
EngineApr 2026 · ODI 11734715Details +Close −
There is something causing an engine misfire, and this was the first time it happened. It has happened again, and I realized that there were a lot of class action lawsuits about lifter failure in these engines
- Reported
- Apr 2026
- Incident date
- May 2025
- Mileage
- Not provided
- Outcome flags
- None reported
EngineApr 2026 · ODI 11733688Details +Close −
My vehicle doesn’t even have 66k miles on it and the lifters have gone bad. The check engine came on and the vehicle has stopped working.
- Reported
- Apr 2026
- Incident date
- Apr 2026
- Mileage
- Not provided
- Outcome flags
- None reported
EngineApr 2026 · ODI 11731123Details +Close −
While driving on a highway, my wife abruptly experienced warning lights, loud rattling from engine and loss of power. Check engine light indicated cylinder misfire. Troubleshooting revealed a bent push rod and later discover broken lifter. While researching the issue it was found to be a very common issues with vehicles using active fuel management. Issue is so widespread parts are replacement parts are unavailable. If more traffic were around situation could resulted in loss of control in traffic and collision.
- Reported
- Apr 2026
- Incident date
- Mar 2026
- Mileage
- Not provided
- Outcome flags
- None reported
EngineMar 2026 · ODI 11727921Details +Close −
My original factory 2020 Escalade 6.2L engine suddenly without warning seized while driving on a two lane undivided highway. I was forced to steer and brake the vehicle from 70mph to the shoulder of the road. My Vehicle had to be towed to GM dealer who diagnosed a seized engine. GM Replaced engine under warranty. This incident is identical to the 6.2L engine failures of the 2021 to 2024 recall.
- Reported
- Mar 2026
- Incident date
- Jun 2025
- Mileage
- Not provided
- Outcome flags
- None reported
EngineMar 2026 · ODI 11727310Details +Close −
Engine Failure According to Chevrolet dealership my engine needed to be replace due to tapping coming from the engine. In addition, they found lifter damage along with the camshaft. Cylinder 3 lifter roller failure causing noise and camshaft damage, Yes this was confirmed and engine replaced at that same dealership No warning light or any other symptoms prior to the problem. I have a copy of the receipt and the complete work order from the dealership.
- Reported
- Mar 2026
- Incident date
- Nov 2025
- Mileage
- Not provided
- Outcome flags
- None reported
EngineMar 2026 · ODI 11725325Details +Close −
Engine has been making a knocking sound and shaking and vibrating very loud loudly. The engine light has been on as well as the traction light and it is acts like it’s going to stall every time I turn on the engine. Because of safety concerns, especially on the very busy highway, where I do a lot of driving, I have been afraid to drive the car. Sewell Cadillac is aware of the engine problem and they informed me I need a $10,000 engine replacement! My 2020 engine falls outside of the current recall by one year. I feel as if GMC should be responsible for this unbelievable and totally unexpected problem! I have several friends who are experiencing the same issues with their GMC with the same year and comparable mileage.
- Reported
- Mar 2026
- Incident date
- Mar 2026
- Mileage
- Not provided
- Outcome flags
- None reported
EngineMar 2026 · ODI 11724916Details +Close −
The colling system is not working properly and damage the engine
- Reported
- Mar 2026
- Incident date
- Nov 2025
- Mileage
- Not provided
- Outcome flags
- None reported
EngineMar 2026 · ODI 11721402Details +Close −
Noticed smoke in rear view mirror while driving at 65 mph. Towed to repair facility. Engine has a piston rod broken and pushed through the block.
- Reported
- Mar 2026
- Incident date
- Mar 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainFeb 2026 · ODI 11716653Details +Close −
THE CALAPSABLE LIFTERS HAVE FAILED AND I NEED TO HAVE THEM REPLACED AS WELL AS THE CAM SHAFT. WHY ISNTTHE 2020 ESCALADE ON THE RECAL LIST OF 6.2L ENGIN RECALLS?
- Reported
- Feb 2026
- Incident date
- Feb 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainJan 2026 · ODI 11712596Details +Close −
Persistent Engine Failure and Safety Hazards – 2020 Cadillac Escalade ESV 97000 miles The vehicle suffered a major engine failure while traveling at highway speeds. The incident began with a loud mechanical knocking from the engine, followed by a sudden loss of propulsion and the vehicle entering "limp mode." Both the Check Engine Light (flashing/solid) and multiple safety system warnings illuminated simultaneously. Diagnostic reports confirmed multiple cylinder misfires. Despite thousands of dollars spent at various independent service centers, the underlying mechanical issues persist, rendering the vehicle unreliable and unsafe for operation.
- Reported
- Jan 2026
- Incident date
- Aug 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Engine And Engine CoolingJan 2026 · ODI 11710600Details +Close −
The contact owns a 2020 Cadillac Escalade. The contact stated that while starting and driving at an undisclosed speed, the engine made abnormal sounds. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the year and VIN were not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,571.
- Reported
- Jan 2026
- Incident date
- Jan 2026
- Mileage
- Not provided
- Outcome flags
- None reported
EngineJan 2026 · ODI 11710428Details +Close −
The contact owns a 2020 Cadillac Escalade ESV. The contact stated that while driving approximately 60 MPH, the vehicle stalled. The contact allowed the vehicle to coast to the shoulder of the roadway and shifted into park(P). The contact attempted to restart the vehicle, but the vehicle failed to start. The vehicle was towed to the dealer but was not repaired. The manufacturer was notified of the failure. The failure mileage was 125,236.
- Reported
- Jan 2026
- Incident date
- Nov 2025
- Mileage
- Not provided
- Outcome flags
- None reported
EngineNov 2025 · ODI 11697952Details +Close −
My Engine is experiencing rough idle. This vehicle has the l87 engine that has been recalled on other year models. Rough idle is one of the symptoms described before complete failure of the l87 engines.
- Reported
- Nov 2025
- Incident date
- Oct 2025
- Mileage
- Not provided
- Outcome flags
- None reported
EngineNov 2025 · ODI 11697629Details +Close −
My engine completely failed and required replacement. It failed on the highway and luckily I was able to coast to an exit ramp. I had a repair shop replace the entire engine. There are complaints all over the internet about this engine and it failing. GM recalled the 2021 through 2024 engine, but this one is also faulty.
- Reported
- Nov 2025
- Incident date
- Apr 2025
- Mileage
- Not provided
- Outcome flags
- None reported
EngineJun 2025 · ODI 11669904Details +Close −
Scary, driving with my 3 kids. Engine lights and hazard lights saying pull over. Loud sound coming from the hood. We immediately pulled over. Dealership and private Mechanic told us we need a new engine. We just spent $15k on a new transmission. Dealership won’t help us, said our 2020 wasn’t part of the recall. We can’t find an engine if our life depended on it. It’s the same engine as the recall yet they haven’t recalled the 2020 engine yet. The dealership didn’t even tell us what to do or where to complain besides their dealership. No help. Our Cadillac now sits un drive-able. We have to try to get a loan and buy another vehicle. So upset. GMC is not admitting ANYTHING with the 2020’s
- Reported
- Jun 2025
- Incident date
- Jun 2025
- Mileage
- Not provided
- Outcome flags
- None reported
EngineMay 2025 · ODI 11662573Details +Close −
The contact owns a 2020 Cadillac Escalade ESV. The contact stated that while at a complete stop at the red traffic light, the check engine warning light illuminated. The vehicle was steered to the side of the road and turned off. The contact stated that upon attempting to restart the vehicle, the vehicle to restart. The vehicle was towed to a certified independent mechanic, where the contact was informed that the engine had failed. The vehicle was not repaired. The mechanic contacted an unknown dealer. The manufacturer was notified of the failure. The failure mileage was approximately 105,000.
- Reported
- May 2025
- Incident date
- Jan 2025
- Mileage
- Not provided
- Outcome flags
- None reported
EngineMay 2025 · ODI 11660803Details +Close −
The engine had lost power without warning. While driving at low speed.
- Reported
- May 2025
- Incident date
- Apr 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Engine And Engine CoolingMay 2025 · ODI 11660029Details +Close −
The contact owns a 2020 Cadillac Escalade. The contact stated while driving 50 MPH, there was an abnormal knocking sound coming from the engine compartment, before the vehicle lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The vehicle was towed to an independent mechanic, who diagnosed a failure with the lifters, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 106,000.
- Reported
- May 2025
- Incident date
- Mar 2025
- Mileage
- Not provided
- Outcome flags
- None reported
EngineMay 2025 · ODI 11659358Details +Close −
Knocking noise coming from engine. Chirp noise coming from camshaft, and coils. Cylinder 7 misfiring, metal found in oil. I took my car to the Dealer because of vibration. Replaced 4 tires, balanced and aligned front end, that did not fix the problem. I took it back to the dealer balanced again and repaired valve stem, that still did not fix the vibration. I took the vehicle to 2 other places, balanced the tires again, replaced rear brakes, rotors, shocks still did not fix the vibration. Took the vehicle back to the dealer again, they road force balanced the tires, that still did not fix the problem. I returned home and the next day started the vehicle and heard a bad noise. Towed it to the Dealer they diagnosed engine failure with no warning.
- Reported
- May 2025
- Incident date
- Feb 2025
- Mileage
- Not provided
- Outcome flags
- None reported
EngineApr 2025 · ODI 11657146Details +Close −
I learned that General Motors issued a voluntary recall for engine issues covering 2021 through 2024. I have a 2020 with the same exact engine problem. Basically, the engine completely failed when driving and now I'm stuck making payments on a car that is useless.
- Reported
- Apr 2025
- Incident date
- Feb 2025
- Mileage
- Not provided
- Outcome flags
- None reported
EngineMar 2025 · ODI 11650769Details +Close −
Engine has 64k miles and at stop lights and while parked drops idle to below 500 makes a random knock like sound shudders like it is going to cut off or have engine failure but no check engine lights.
- Reported
- Mar 2025
- Incident date
- Mar 2025
- Mileage
- Not provided
- Outcome flags
- None reported
EngineJan 2025 · ODI 11639250Details +Close −
We had a catastrophic engine failure when it seized up due to the rod bearing wear issue I read yesterday that your agency was investigating. I was told I need a new engine by my mechanic. Please reach out if you need more information. [XXX][XXX]
- Reported
- Jan 2025
- Incident date
- Jan 2025
- Mileage
- Not provided
- Outcome flags
- None reported
WheelsMar 2024 · ODI 11577251Details +Close −
Right front wheel fell off, traction control system and forward collision system were disabled, leaving me stranded on I75.
- Reported
- Mar 2024
- Incident date
- Feb 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Forward Collision AvoidanceJan 2024 · ODI 11565837Details +Close −
Vehicle stops unexpectedly in parking lots (5-10mph) and on freeways (70-76mph). Speed ranges from 5 - 75 mph. Unexpected braking occurs for no reason. There are typically no obstructions or vehicles in front of the vehicle. It is most concerning when the vehicle automatically applies braking traveling at 70-76mph.
- Reported
- Jan 2024
- Incident date
- Jan 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemSep 2023 · ODI 11542464 · crash · fireDetails +Close −
This is the component that failed Parts Passenger Side Instrument Panel Wiring Harness Junction Block GM Part # 84114433 Component combustion Yes, the burning of the component has been confirmed Not checked - Just replace the component only No warning lights appeared
- Reported
- Sep 2023
- Incident date
- Feb 2023
- Mileage
- Not provided
- Outcome flags
- Crash Fire
StructureJun 2022 · ODI 11470740Details +Close −
The contact owns a 2020 Cadillac Escalade ESV. The contact stated that while he was approaching the vehicle, the side step was extended. The vehicle was taken to the dealer for diagnosis and the actuator was replaced. The failure continued and the contact took the vehicle back to the dealer and the actuator was replaced again however, the failure continued. The manufacturer was not contacted. The failure mileage was 5,000.
- Reported
- Jun 2022
- Incident date
- Nov 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Exterior LightingDec 2021 · ODI 11445717 · crashDetails +Close −
Cadillac Escalade was struck in a rear end collision in Georgia. Driver of trailing car stated that the Escalade "suddenly stopped". After reviewing dash cam footage from the trailing car it can be seen that the Escalade was very slowly decelerating for ~4 seconds before suddenly stopping, the trailing driver did not react to the initial deceleration, only the sudden stop. Closer inspection of the footage suggests the non-standard brake lights of the Escalade contributed to the crash. The vertical stripes do not register as brake lights easily, especially as they blend into the structure of the vehicle. Screenshots of dashcam footage showing this are attached.
- Reported
- Dec 2021
- Incident date
- Dec 2021
- Mileage
- Not provided
- Outcome flags
- Crash
Service BrakesDec 2021 · ODI 11444787Details +Close −
March of this year while on vacation in South Carolina this vehicle had a partial brake failure at 2145 miles. It was repaired in Charlestown S. C. at a Cadillac Dealership and shipped back to Rick Hendrick Cadillac Norfolk Virginia. On 12/21/21 the same issues resurfaced one day prior to heading to South Carolina for Christmas. The vehicle was towed to Rick Hendrick Cadillac in Norfolk Virginia where it will stay. I have loss all confidence in the brake system on that vehicle. It will not come back to my home.
- Reported
- Dec 2021
- Incident date
- Dec 2021
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsJul 2021 · ODI 11425722 · crash · 1 injuriesDetails +Close −
er to case number: Case#9-6698447273v 3136671128 Vera Cadillac case Escalated and I am not getting through. Just want to make sure that I made the effort to each our to dealerships and headquarters to no avail. And if this is really is what is happening, this is what really need to be done properly: per lemon vehicle with extended warranty program, with defective equipment (manufacturer’s defects)failure to service right rear tire request per fotainment alert. Plus steering wheel airbag failure to inflate and deploy upon collision, resulting internal injuries, including, but not limited to loss of smell and loss of taste due to this defective automobile. Also note: diagnostics mentioned vehicle was up for a possible recall with its fuel system.
- Reported
- Jul 2021
- Incident date
- Nov 2020
- Mileage
- Not provided
- Outcome flags
- Crash 1 injuries
Air BagsDec 2020 · ODI 11384854 · crash · 1 injuriesDetails +Close −
LOSS OF TASTE AND SMELL EXCEPT FOR BRAIN MATTER FOLLOWED BY NASAL DRIP IN BACK OF THROAT. STEERING WHEEL AIR BAG DID NOT DEPLOY. RIGHT REAR TIRE POP IN FREEWAY 94 WESTBOUND ON 13 FRIDAY NOVEMBER 2020. USAA SENT DIAGNOSTICS OF VEHICLE'S RECALL INFORMATION. CALLED MANUFACTURER OF VEHICLE TO REPORT RECALL AND DENIED OFF RECALL AND INFO ON INSURANCE DIAGNOSTICS SENT. SEE UPLOADS:
- Reported
- Dec 2020
- Incident date
- Nov 2020
- Mileage
- Not provided
- Outcome flags
- Crash 1 injuries
SteeringDec 2020 · ODI 11384282 · crash · 1 injuriesDetails +Close −
DRIVING 94 WEST BOUND JUMPED OFF MY SEAT AND REMEMBERED I DIDN'T JUST HIT ANYTHING ON THE ROAD. TIRE PASSED ME AND SEATBELT STRANGLED ME WHEN IT PULLED. GRABBED AHOLD OF STEERING WHEEL AND MADE SURE NOT TO HIT ANY OBJECTS OR ANYONE. SOMETHING HIT MY FACE AND GOT DISCOMBOBULATED FROM THE SEATBELT. HAD TO REMEMBER THAT I NEEDED TO UNBUCKLE SEATBELT. ALL AIRBAGS DEPLOYED EXCEPT STEERING WHEEL AIRBAG VEHICLE WAS FLIPPED. CRAWLED OUT OF THE VEHICLE PICKED UP BY AMBULANCE TO HOSPITAL. NOT ON MY RIGHT TEMPLE WE'R WENT DOWN, DISCHARGED AND LOSS OF THE TASTE AND SMELL EXCEPT SMELL OF BRAIN MATTER FROM WITHIN FOLLOWED BY FLUID DRIP IN NASAL CAVITY.
- Reported
- Dec 2020
- Incident date
- Nov 2020
- Mileage
- Not provided
- Outcome flags
- Crash 1 injuries
Power TrainApr 2020 · ODI 11321030Details +Close −
CAR STARTS BUT WILL NOT GO INTO DRIVE OR REVERSE. UPON RESTARTING THE CAR, IT MAY OR MAY NOT GO WORK. WHEN IT DOES WORK THE CAR WILL NOT SHIFT INTO A HIGHER GEAR.
- Reported
- Apr 2020
- Incident date
- Apr 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Recalls(2)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
Fuel System · 19V837000Details +Close −
General Motors LLC (GM) is recalling certain 2020 Cadillac Escalade, Escalade ESV, Chevrolet Camaro, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The fuel pump may be missing a pressure regulator, allowing for over-pressurization of the fuel system.
Risk: Over-pressurization can crack the fuel pump and cause leaks, increasing the risk of a fire in the presence of an ignition source.
Remedy: GM will notify owners, and dealers will replace the fuel pump, free of charge. The recall began December 18, 2019. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-888-988-7267. GM's number for this recall is N192283991.
Open full NHTSA recall record →Tires · 21V115000Details +Close −
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Risk: Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
Open full NHTSA recall record →A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
0 NHTSA investigations on record
No investigations are on record as of Jul 2026. An empty record is not a clean bill of health.
Crash-test ratings
2020 Cadillac Escalade SUV 2WD NHTSA source
- Overall
- Not rated
- Frontal
- Not rated
- Side
- Rollover
2020 Cadillac Escalade SUV 4WD NHTSA source
- Overall
- Not rated
- Frontal
- Not rated
- Side
- Rollover
Fuel economy by trim
| Trim | Engine | Drivetrain | Transmission | City | Hwy | Combined |
|---|---|---|---|---|---|---|
| Escalade 4WD | 6.2L 8-cyl | 4-Wheel Drive | Automatic 10-spd | 14 | 21 | 17 |
| Escalade 2WD | 6.2L 8-cyl | Rear-Wheel Drive | Automatic 10-spd | 14 | 23 | 17 |
EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.
Before you buy
Useful next checks
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Compare the year-by-year record
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2020 Cadillac Escalade: frequently asked
What does the complaint record show for the 2020 Cadillac Escalade?
Owners filed 34 NHTSA complaints about the 2020 Cadillac Escalade. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.
What are the most common problems on the 2020 Cadillac Escalade?
The most-reported problem areas are Engine (56% of complaints) and power train (9%).
How many recalls does the 2020 Cadillac Escalade have?
2 recalls have been issued that affect the 2020 Cadillac Escalade, covering components such as fuel system. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2020 Cadillac Escalade get?
The EPA rates the 2020 Cadillac Escalade at 17 mpg combined.