2022 Cadillac CT5

The driver door will not open from the outside. My car only has 38k miles on it. All doors will open other than the driver door. This is a safety feature that needs to be recalled and fixed. The dealership even told me this happens often. I have to climb through my passenger door to get in the driver seat. I am a single woman and do not feel safe unless I’m in a busy parking lot bc I could easily get mugged while not being able to safely enter my vehicle fast enough.

Reported

Jul 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

My driver side door is unable to open due to the pressure pad. This is a known problem to Cadillac. I have already had to have 2 door handles replaced on the passenger side. It is unsafe to not be able to enter the driver seat of your vehicle in an emergency.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

Front driver side door unable to open from the outside. Faulty door handle pad. Initially randomly wouldn’t work, would have to press the pressure pad multiple times or press on specific part of the pad. Eventually, stopped working all together. It’s a safety issue if unable to open the door during an emergency. Pretty common issue on Cadillac CT5s regardless of trim. Affects all 4 doors, just happen to be the driver side is the most used.

Reported

Jan 2026

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

The front wheels are locking up sometimes when either hitting a bump in the road or just out of the blue while driving. The auto braking will engage quickly and then shut off.

Reported

Mar 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

See attached document for complaint

Reported

Mar 2024

Incident date

Jan 2024

Mileage

Not provided

Outcome flags

None reported

2022 CADILLAC CT5. CONSUMER WRITES IN REGARD TO SHORTAGE OF COMPUTER CHIPS FOR VEHICLES HEATED STEERING WHEEL.

Reported

Jan 2023

Incident date

Jan 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2022 Cadillac CT5. The contact stated that while driving at an undisclosed speed, the Service Restraint System message was displayed. The vehicle was taken to the dealer where it was diagnosed that the driver's side air bag sensor needed to be replaced; however, the replacement part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 3,500.

Reported

Sep 2022

Incident date

May 2022

Mileage

Not provided

Outcome flags

None reported

I purchased vehicle on 7/28/22 from Bayview Cadillac in Fort Lauderdale, Florida. On August 2, 2022, I noticed that my brakes were making a loud, harsh, scraping noise when coming to a full stop. Brakes also felt like they were going to lock up or stutter. On August 3, 2022, I brought the car back to the dealership to be serviced. On August 4, 2022, dealership told me that GM and Brembo (brake manufacturer) KNEW of this issue and were working on a bulletin to fix issue but that the bulletin would not be issued until late 2022 or early 2023. GM refused to take back vehicle in this dangerous condition with faulty brakes. Apparently ALL Brembo brakes across many different car manufacturers are having same issue. GM states it is "not a safety concern", however, the brakes are clearly faulty and dangerous. NHTSA should investigate this issue before someone is really hurt or dead.

Reported

Aug 2022

Incident date

Aug 2022

Mileage

Not provided

Outcome flags

None reported

Received message on dashboard 'Service Safety Restraint System'. Dealership says that airbag needs to be replaced and it is not safe to drive the car. Manufacture of the car does not have the part and cannot repair the car. No timeframe on when the car can be repaired was given. GM is already under investigation for this same exact issue from 2021 where 15 collisions resulted in airbags not deploying.

Reported

Jul 2022

Incident date

Jul 2022

Mileage

Not provided

Outcome flags

None reported

General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.

Remedy: The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.

General Motors, LLC. (GM) is recalling certain 2020-2022 Cadillac CT4 and CT5 vehicles. The roof rail side-curtain air bags may not have been installed correctly, which could result in an improper air bag deployment during a crash.

Risk: Air bags that do not deploy properly can increase the risk of injury in a crash.

Remedy: Dealers will inspect both left and right-side roof rail air bags and reinstall the air bags, as necessary, free of charge. Owner notification letters were mailed on August 30, 2021. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212342780.