2016 Buick Verano

While driving on the highway there was a random harsh jerk on my car, and I was immediately unable to maintain safe speeds driving nearly causing a serious crash. All of the service lights (Service Parking Assist, Service Power Steering, Service StabiliTrak, and Check Engine Light) should up on the dashboard. Trying to engage the vehicle into drive after parked had a harsh jerk shifting into gear and the accelerator was not working properly (going extremely slower than applied pressure). Mobile mechanic reader coded my vehicle with U0101 “Lost Communication with TCM”. After touching that TCM connection all of the service lights randomly turned back off, and the vehicle drove (temporarily) normal. No repairs were performed due to possible recall concerns.

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

I am submitting this complaint to report a safety-related issue involving my 2016 Buick Verano. At approximately 112,000 miles, the vehicle experienced a major transmission failure that significantly affected drivability. Shortly thereafter, an airbag warning light illuminated, indicating a potential malfunction of the supplemental restraint system. An independent mechanic advised that the vehicle was no longer safe or economically reasonable to repair due to the transmission failure and the airbag system warning. The cost of transmission repair was estimated between $5,000.00 and $7,000.00. The vehicle could not be safely driven, sold, or repaired, leaving me with an inoperable vehicle and an outstanding loan balance. I am submitting this complaint to ensure this issue is documented and reviewed, as transmission failure combined with an airbag warning presents a serious safety concern. Also, it’s been widely documented by other consumers of having the same problem with the transmission failing prematurely on these type of vehicles as well.

Reported

Feb 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

After consulting with a certified technician, I’ve learned this model uses the same 6-speed transmission (6T40) found in several GM vehicles, and that it’s widely known to fail prematurely—many as early as 100K–117K miles. There are dozens of similar consumer complaints filed with NHTSA and discussed online. These are not isolated incidents but part of a consistent pattern of early, costly failures.

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

The paint has severely faded, chipping, and it is not from environmental factors- I have less than 30,000 miles on a 2016 Buick Verano. There are multiple websites confirming other consumers have had the same issues with their 2015/2016 Buick Verano.

Reported

Jul 2025

Incident date

Jan 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2016 Buick Verano. The contact stated that the doors of the vehicle were locking and unlocking independently, and the radio failed to turn off as needed. The contact stated that an unknown relay and sensors were previously replaced; however, the failure persisted. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The contact stated that the vehicle was hacked. The failure mileage was approximately 189,000.

Reported

Jun 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

Engine is known for bad piston rings and a poor emission ventilation system causing extreme engine pressure, blowback, and oil consumption. Engine stalled due to NO oil in it. No oil warning light appeared. Almost ran over two pedestrians as my car would not brake quickly enough as there was no power to any of the systems. And now I have to pay well over $6,000 to repair it? I JUST had my oil changed 5 days ago.

Reported

Apr 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2016 Buick Verano. The contact stated while starting the vehicle and driving at an undisclosed speed, the front passenger's side seat sensor failed to detect a passenger in the seat. The “Air Bag Off” and “Service Air Bag” messages were displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to Special Coverage Adjustment: 23520 Passenger Presence Sensor (PPS) Module; however, the VIN was not included in the Special Coverage Adjustment. The manufacturer was made aware of the failure. The failure mileage was 134,700.

Reported

Aug 2024

Incident date

Jul 2024

Mileage

Not provided

Outcome flags

None reported

When I start my car air bag lights on when a passenger is not seat air bags keeps light is on and when I have passenger next to me air bag is off. I took this car to dealership I bought they want me to pay $1720 to fix the system I only driven 42000 miles since I bought I had fully guaranteed paid for 5 years by installation to the company. I am not happy for putting my vehicle I do not wish to take another place for repairs as I had not understand why the are asking a lot of money to put it right for air bag for passenger says need air bag service always when I am driving my vehicle

Reported

May 2024

Incident date

Feb 2023

Mileage

Not provided

Outcome flags

None reported

The side detection system got corroded as it was exposed to water. My airbags, turn signals, speedometer, cameras, blind spot warnings, etc. went out. This costed almost $2k to replace and get fixed when this could have been avoided if the side detection parts weren't easily exposed to water. Knowing that this could happen again as this is the way the car was manufactured does not sit well with me. It started failing while on an interstate which caused very unsafe driving conditions for me and the drivers around me. This seems to be a common issue with the Buick Verano that has not been addressed in a recall. The warning lights came on as soon as the failure started occurring.

Reported

Apr 2024

Incident date

Apr 2024

Mileage

Not provided

Outcome flags

None reported

There are 18 complaints about the passenger airbag sensor that should have been reported as a recall. Buick issued a Special Coverage Adjustment notice for the passenger Presence sensor Reference Number: [XXX] Letter was sent to all customers; I did not ever receive it as i purchased this vehicle as used from the BUICK dealership in EL PASO TX. I recently started experiencing error messages with my airbags. Upon taking it to the dealer, the airbag sensor issue is related to the notice listed above. Because I never received the notice, I wasn't on alert for issues. I don't see why i should have to pay for this repair since its obvious this is a dealer installed defective product. Please help resolve this issue as it going to cause someone's life and by then it will be too late. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Feb 2024

Incident date

Jan 2024

Mileage

Not provided

Outcome flags

None reported

- The side detection module became corroded, blew a fuse and stopped functioning. This was reported in a service bulletin and extended warranty protection for some GM vehicles, but not the Buick Verano. [XXX] - This happened while driving. The vehicle would still drive, but lost all gauge functions (No speedometer, tachometer, fuel, or temp gauges). -The side obstacle detection system does not work. -The system also interferes with the passenger side airbag and leaves it turned OFF with a passenger in the seat. These obviously all create a serious safety risk and have not been covered by a recall for this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Dec 2023

Incident date

Dec 2023

Mileage

Not provided

Outcome flags

None reported

Power Steering, Brakes, Turn Signals, Monitor Screen. The Cars steering will lock up and pull to the right hand side and the brakes get mushy. This could be deadly to myself and other motor vehicles. It happens suddenly with out warning and if there is a vehicle in the right hand lane, you will crash into it. I am waiting to take it to the dealer but prior to the steering and electrical, I told them on 10/12/21 oil service about the brakes feeling mushy and they said that’s the way they’re supposed to be. Only other passengers have witnessed the electrical and steering problem happen. At the exact same time the steering goes out the stability trek light flashes on the panel, the media screen goes out and my turn signal (if on) has no audio. I bought the car 3/26/21 @ 44,690 miles. On 10/12/21 I mentioned the brakes and about 2 months after that this electrical/steering problem started happening. It started out as little quirks but has progressively gotten worse. There is not 1 specific thing that seems to trigger the effect, it is variable.

Reported

Feb 2023

Incident date

Feb 2023

Mileage

Not provided

Outcome flags

None reported

Buick issued a Special Coverage Adjustment notice for the passenger prescence sensor Reference Number: N15202352 Letter was sent to all customers, I did not ever receive it. I recently started experiencing error messages with my airbags. Upon taking it to the dealer, the airbag sensor issue is related to the notice listed above. Because I never received the notice, I wasn't on alert for issues. I had to pay the full amount for the fix. My bigger concern is that with the airbag service error going off - if I had been in an accident, the airbag might not have deployed. This known issue should have been a recall and fixed in this car.

Reported

Oct 2022

Incident date

Oct 2022

Mileage

Not provided

Outcome flags

None reported

Fuel Sending Unit. Yes. Loss of power and control of vehicle due to no fuel. Mechanics have confirmed it as a common problem with GM fuel sending unit/pump No. No warnings, no lights, no indication of problem. I received a second pump and sending unit from GM and had the same problem for a 2nd time of fuel reading inaccurately and causing me to lose vehicle functionality.

Reported

Oct 2022

Incident date

Sep 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2016 Buick Verano. The contact stated that the front driver’s side seat was no longer adjustable. The contact was unable to adjust the height in order to see over the steering wheel. Additionally, while operating the vehicle the check engine warning light remained illuminated; the vehicle failed to properly accelerate. The cause of the failure was not determined. The local dealer was notified but no assistance was provided. The manufacturer was not contacted and notified of the failure. The failure mileage was 77,000.

Reported

May 2022

Incident date

Jan 2022

Mileage

Not provided

Outcome flags

None reported

Fuel level sensor failure. I haven't checked but I don't think a regular dealer would inspect for free because it's inside of the gas tank. The gas gauge gets stuck at around a quarter of a tank leading a sensible person to assume their is gas in the vehicle. This is a safety risk because your vehicle can stall in the middle of the road as it did in my case. You lose the ability to steer the vehicle and put other vehicles behind you or around you at risk. The problem has been reproduced by me when comparing the range for my vehicle (396 miles on a full tank) then resetting the trip after filling up. I then drove the vehicle across a couple weeks and the trip said I was at 335 miles and the range said 96 miles, which is an overestimate from the predicted range when filling up. I drove another 30 miles for work in the same day and the gas guage seemed to be in the exact same spot as it was earlier (and when I was stalled the time before) and my predicted range actually went up to 102 (pictures to prove all of this upon request.) And at 365 miles, it would be impossible fir my car to reach another 100 plus miles in range. My gas tank holds 15.6 miles and my average fuel economy was 25.5. When I filled the gas tank up after this trip, it put 14.7 gallons in which means I had .9 of a gallon. 25.5 × .9 is roughly 23 miles. Completely way off from the "predicted 100" it said before I filled up. Personal dealers have been completely unaware and I'm afraid to take it to a dealer in the event they try to charge me for it. No. No, there is no warning light and no check engine light. Gauge and light check works properly when vehicle is started and it runs the quick diagnostic by maxing out the gauges and turning on all of the dash lights.

Reported

Apr 2022

Incident date

Nov 2021

Mileage

Not provided

Outcome flags

None reported

My car shut off while driving in a busy area. I was going 35 mph where the car just shut off while driving. I received a jump, but that only lasted long enough for me to get 2 lanes over for the car to cut off again. Myself and other drivers were at risk because someone could have ran into me and I had no power and unable to remove key from ignition or even turn the key. Police arrived but said that they are no longer allowed to touch our vehicles. For almost a year my car has been cutting off while parked, and have received news that my battery had a dead cell, which was causing it to shut off. I have taken it to a mechanic who says my alternator is the issue. No warning signs or messages appear before shutting off.

Reported

Feb 2022

Incident date

Jan 2022

Mileage

Not provided

Outcome flags

None reported

While driving home from work, my car, lost power a few times. Though, the maintenance malfunction light did come on, it was while the issue was occurring. I mention this because, in the car’s manual, it states that the light will come on BEFORE the malfunction takes place. I finally made it home, however, the car did continue to lose power while driving. The next morning I took the car to my mechanic, who experienced the same issues, then did a diagnostic test and found these results: P0011; CAM Position; RCTISATOR BNK 1; TIMING OVER ADVANCE. Today while reading over all of the complaints, it is evident that this is a SERIOUS ISSUE! This malfunction is extremely dangerous and can prove to be fatal, due to losing driving power/car cutting off while driving. I am surprised that this potentially fatal malfunction is not considered to be a recall. PLEASE DO WHAT IS RIGHT AND SET A RECALL I also saw someone’s post that stated, there was a Recall and Free replacement on cars with the letters PP within the VIN#, we’re NOT BE SOLD or Leased in the US due to a Federation Violation and Restricted code. Somehow, I was sold one of these UNSAFE and BANNED vehicles. How do those who fall into that same category rectify this problem? Thank You for your help.

Reported

Oct 2021

Incident date

Sep 2021

Mileage

Not provided

Outcome flags

None reported

THE BLIND SPOT DETECTORS STOPPED WORKING AND A WARNING ON THE DASH APPEARED SAYING "SERVICE SIDE DETECTION SYSTEM". THIS WARNING POPS UP EVERY TIME I TURN ON THE CAR AND THE BLIND SPOT DETECTORS DO NOT WORK WHEN I AM DRIVING.

Reported

May 2021

Incident date

Mar 2021

Mileage

Not provided

Outcome flags

None reported

ADVANCED DIAGNOSTICS ALERTS WHETHER SOMEONE IS SITTING IN THE PASSENGER SEAT OR NOT. SENSOR ALERTS CONSTANTLY WHILE DRIVING. IF THERE IS A PASSENGER SOMETIMES THE AIRBAG LIGHT ISN'T LIT NOTIFYING THE AIRBAG IS ON. THIS HAPPENS WHETHER THE VEHICLE IS IN MOTION OR NOT AND HAS HAPPENED MANY, MANY TIMES.

Reported

May 2021

Incident date

May 2021

Mileage

Not provided

Outcome flags

None reported

SERVICE AIR BAGS IN THE SEATS COME ON EVERY YEAR.

Reported

Mar 2021

Incident date

Mar 2021

Mileage

Not provided

Outcome flags

None reported

ALMOST ALL MAKES AND MODELS OF MY VEHICLE YEAR ARE PART OF A RECALL FOR THE TRANSMISSION CONTROL MODULE, BUT NOT MINES. TRANSMISSION CONTROL MODULE WENT OUT IN MY VEHICLE AND ALL THOUGH ALLDATA SHOWS THAT ALL MAKES AND MODELS OF MY VEHICLE YEAR SHOULD BE COVERED UNDER RECALL, GMC BUICK IS TELLING ME MINES DOESNT QUALIFY! TRANSMISSION CONTROL MODULES NEVER GO OUT!! NO MACHANIC I CAN FIND HAS SEEN ANY GO OUT OUTSIDE RECALL, ONLY MINES! I DO BELIEVE MY CAR SHOULD BE INCLUDED IN THIS RECALL. I WILL PAY GMC 2700 TO REPAIR SOMETHING THAT SHOULD HAVE BEEN RECALLED AND THATS SO UNFAIR. I WILL CONTINUE TO REPORT AND COMPLAIN UNTIL JUSTICE IS DONE AND MY MONEY IS RETURNED TO ME. THERES NO GOOD REASON OR EXPLANATION GIVEN BY GMC AS TO WHY MY CAR SHOULD NOT BE INCLUDED IN THE RECAL ALONG WITH ALL CARS OF ITS MAKE, MODEL, AND YEAR. PLEASE INVESTIGATE WHY IT ISNT!!

Reported

Mar 2021

Incident date

Feb 2021

Mileage

Not provided

Outcome flags

None reported

THAT WERE INSTALLED ON ORIGINALLY... ON THE CONTINENTAL WEBSITE, THERE ARE CUSTOMER COMPLAINTS ABOUT THESE TIRES WEARING OUT TOO FAST AND BUBBLING UP ON SIDES OF TIRES. I AM EXPERIENCING BOTH OF THESE ISSUES. WAS TOLD BY SERVICE, THAT I NEED TO PAY $1100.00 DOLLARS. I ASKED TO SPEAK TO SERVICE MANAGER, NOW I NEED TO PAY $500.00 FOR TIRES, AND GET THE SAME TIRES... SO I GET TO GO THROUGH THIS AGAIN??? WHAT GOOD IS A WARRANTY, AND WHY IS IT NOT ON THE STICKER AND IS NOT DISCUSSED DURING THE PURCHASE OF SAID NEW VEHICLE! SPOKE TO HYNDAI AND KIA. THEY HAVE BUMPER TO BUMPER COVERAGE. AND NO HIDDEN SURPRISES. GUESS WHAT KIND OF CAR WILL BE IN MY DRIVEWAY?

Reported

Apr 2020

Incident date

Apr 2020

Mileage

Not provided

Outcome flags

None reported

WHEN DRIVING WITH OR WITHOUT PASSENGER THE SERVICE AIRBAG WARNING GOES OFF AND ON THE WHOLE TIME WHILE DRIVING AND BEING PARKED.PLUS THE SERVICE POWER STEERING WARNING COMES ON AS WELL.

Reported

Mar 2020

Incident date

Feb 2020

Mileage

Not provided

Outcome flags

None reported

AIRBAGS ARE CONSTANTLY GOING ON AND OFF SEVERAL TIMES WITHIN MINUTES. SAFETY CONCERN.

Reported

Mar 2020

Incident date

Dec 2019

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2016 BUICK VERANO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE CEASED THE UNINTENDED ACCELERATION. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,500.

Reported

Jan 2020

Incident date

Jan 2020

Mileage

Not provided

Outcome flags

None reported

WHILE TESTDRIVING THIS CAR, UPON ACCELERATION FROM A STOP, A TRANSIENT WOBBLE, SHUDDER, OR SHAKE OCCURS AT OR NEAR THE RIGHT FRONT OF THE CAR.WE COULD RECREATE IT ON ABOUT 8 OF 16 TRIES WITH VARIOUS SALES PERSONS, MECHANICS AND BUYERS DDRIVING. MAYBE IT OCCURS NEAR 20 MPH AND MAYBE IT OCCURS JUST AFTER THE SHIFT INTO SECOND GEAR. THE CAR HAS NO OPEN RECALLS OR HISTORY OF COLLISION. THE LOCALIZED SHAKE IS ACKNOWLEDGED BY THE PENSACOLA KIA SALESPERSON, THEIR DEALERSHIP MECHANIC, AND THE NEARBY BUICK DEALERSHIP MECHANIC.

Reported

Jan 2020

Incident date

Jan 2020

Mileage

Not provided

Outcome flags

None reported

AIRBAG ISSUE- AIRBAG SENSORS HAVE BEEN CONSTANTLY GOING OFF AND ON AS VEHICLE IS IN MOTION. REGARDLESS OF TURNS, SPEEDS, MOTION, WEATHER, TEMPERATURE OF VEHICLE, IT COMES ON AND OFF. ISSUE STARTED AT 45,400 MILES. STRUTS ISSUE- STRUTS HAVE BECOME UNSAFE AT 45,600 MILES, THE VEHICLE HAS A TREMENDOUS DROP ON THE REAR, RIGHT PASSENGER END, WHEN REVERSING FROM A DRIVE WAY WITH AN INCLINE.

Reported

Jan 2020

Incident date

Dec 2019

Mileage

Not provided

Outcome flags

None reported

THE INTAKE CAM SOLENOID VALUE FAILED WITHOUT ANY WARNING. NO LIGHT CAME ON TO WARN ME. THE CAR WOULD NOT ACCELERATE AND ALMOST COMPLETELY STOP. I WAS ENTERING A VERY USY INTERSTATE I - 20 AND THE CAR WAS STALLING AS OTHER CARS WERE SPEEDING BEHIND ME. I COULD NOT ACCELERATE AT A SAFE SPEED. I MADE IT TO AN EXIT. THE CAR SHUT OFF . I PUT GAS IN BECAUSE I WAS ON A HALF TANK. I THOUGHT IT WAS GAS RELATED. I TRIED TO LEAVE THE GAS STATION THE CAR CUT OFF AGAIN. I HAD THE CAR TOLLED TO THE DEALERSHIP. I WAS TOLD THEY DIDN'T KNOW WHY THAT HAPPENED. THIS WAS VERY DANGEROUS TO ME WITH NO WARNING THAT SOMETHING WAS WRONG. I COULD HAVE BEEN INJURED. PLEASE EXPLAIN TO ME WHAT HAPPEN. I CONSIDER THIS A MAJOR SAFETY ISSUE. THE VEHICLE WAS IN MOTION ON AN INTERSTATE AND STATIONARY TRYING TO GO FROM A GAS STATION.

Reported

Oct 2019

Incident date

Aug 2018

Mileage

Not provided

Outcome flags

None reported

WHEN I GET ON THE HIGHWAY THE LEFT FRONT WHEEL SHAKES LIKE IT IS GETTING READY TO FALL OFF. AFTER I'VE BEEN ON THE ROAD FOR A WHILE IT STOPS. I'VE HAD FRONT END ALIGNMENT, BALANCING AND TIRE ROTATION. IT STILL DOES IT EVERY MORNING.

Reported

Oct 2019

Incident date

Sep 2019

Mileage

Not provided

Outcome flags

None reported

SIDE SENSORS HAVE BECOME DISABLED.

Reported

Oct 2019

Incident date

Jan 2019

Mileage

Not provided

Outcome flags

None reported

PASSENGER AIRBAG IS ON WHEN NO PASSENGER AND SEATBELT NOT BUCKLED. WHEN PASSENGER IS SITTING WITH SEAT BELT THE AIRBAG IS OFF. BEEN THIS WAY SINCE PURCHASE. ANOTHER ISSUE IS WITH THERMOSTAT AND DEGREES . DOES NOT SHOW OUTDOOR TEMPERATURE AND ALSO RELAYS THE CHANGE IN THERMOSTAT CONTROLS IN CELSIUS NOT FERINHEIGHT. NO OPTION TO CHANGE .

Reported

Jul 2019

Incident date

Jul 2017

Mileage

Not provided

Outcome flags

None reported

CADA VEZ QUE PRENDO EL CARRO SE PRENDE EL FOCO DISIENDO QUE TIENE PNTELAS CON EL VOLANTE Y SE SIENTE QUE SE VA A LAQUEAR, TAMBIN SE APAG EL ESTRIO CUANDO EL CARRO ESTABA EN MOVIMIENTO.

Reported

Jul 2019

Incident date

Jul 2019

Mileage

Not provided

Outcome flags

None reported

TIRE WENT FLAT

Reported

Jun 2019

Incident date

Jun 2019

Mileage

Not provided

Outcome flags

None reported

THE AIR BAG LIGHT AND SOUND INDICATOR RANDOMLY AND REPEATEDLY ALERTS 'SERVICE AIR BAG' WHETHER THE CAR IS IN MOTION OR STOPPED OR HAS AN ADULT PASSENGER OR DOES NOT HAVE A PASSENGER AT ALL. HAVE TAKEN THE VEHICLE TO THE BUICK DEALERSHIP ON THREE OCCASIONS AND THEY CANNOT FIND THE PROBLEM OR A RECALL. ISSUE HAS NOT BEEN RESOLVED.

Reported

Jun 2019

Incident date

Jan 2019

Mileage

Not provided

Outcome flags

None reported

SERVICE AIRBAG LIGHTS APPEARS FOR DRIVER SIDE AIRBAG EVEN THOUGH ALL MODULES ARE NEW, NOT DEFECTIVE NOR HAVE THEY BEEN TAMPERED WITH.

Reported

May 2019

Incident date

May 2019

Mileage

Not provided

Outcome flags

None reported

AIRBAG SYSTEM SERVICE INDICATION LIGHT COMES ON, THE PASSENGER SIDE AIRBAG GOES ON AND OFF WITHOUT WARNING WHEN A PASSENGER SITS DOWN, CAUSING THE AIRBAGS TO BE TURNED OFF. THIS HAPPENS WHILE THE CAR IS STATIONARY AND IN MOTION.

Reported

Feb 2019

Incident date

Feb 2019

Mileage

Not provided

Outcome flags

None reported

BEGINNING IN MAY, I STARTED NOTICING ODD DECLINES IN ACCELERATIONS, RANDOMLY, EVEN WHEN USING CRUISE CONTROL. THEN, I ALMOST STALLED OUT ON THE ROAD & LOST POWER STEERING. THIS IS DANGEROUS & SCARY. I TOOK IT TO THE DEALERSHIP & REPORTED A HARD SHIFT FROM 1ST TO 2ND GEAR AND MY RADIO SHUTTING OFF RANDOMLY, TOO. AFTER LOOKING OVER MY CAR, I WAS TOLD THEY COULD NOT 'REPLICATE THE ISSUE' OF LOSING POWER, AND THAT THEY NEEDED A CODE OR AN ERROR MESSAGE & TO BRING IT BACK WHEN I HAD THAT! I GUESS, IT'S OK WITH GM IF I'M IN AN ACCIDENT (OR DIE) IN THE MEANTIME, & I WAS TOLD THAT THE HARD SHIFT IS JUST HOW THE CAR RUNS. THESE ANSWERS ARE UNACCEPTABLE. IF A CAR IS DANGEROUS, YOU DON'T SEND A PERSON BACK OUT ON THE ROAD BECAUSE YOU CAN'T 'REPLICATE' THE ISSUE. FURTHERMORE, A SERIOUS HARD SHIFT BETWEEN 1ST AND 2ND GEAR IS NOT HOW A CAR IS MADE. I BELIEVE THESE ARE 'CANNED' STATEMENTS THAT ARE USED AND TAUGHT IN HOPES THAT THE OWNER WILL GO AWAY'WHICH I DID, BUT SHOULDN'T HAVE. THEN IN AUGUST MY CAR STALLED OUT TWICE & I LOST POWER STEERING AND COULD HAVE BEEN IN A SERIOUS ACCIDENT. BUT NOW, THINGS ARE EVEN WORSE. MY RADIO HAS CUT OFF AGAIN, THE HARD SHIFT IS MORE OBVIOUS, AND NOW MY PASSENGER SEAT SAYS THERE IS SOMEONE THERE WHEN THEY ARE NOT, SO IT BEEPS AT ME. THE CAR IS POSSESSED. THERE IS NO WAS IT SHOULD HAVE THIS MANY PROBLEMS AT ONE TIME. IT SEEMS ELECTRICAL. DEALERSHIP HAS HAD IT FOR TWO WEEKS. I HAD A MESSAGE THIS TIME; STABILITRAK NEEDS SERVICED. THEY AGAIN SAID "CAN'T REPLICATE IT", BUT I WAS NOT ALLOWING THAT ANSWER THIS TIME. THE CAR IS DANGEROUS. GM HAS BEEN SUED OVER VERY SIMILAR ISSUE & SOME ARE REPORTING THEIR FIX ISN'T WORKING & STILL LOSE POWER ON THE HIGHWAY. OTHER 2016 GM CARS HAVE THIS ISSUE. I AM RESEARCHING THIS & IT OBVIOUS GM HAS AN ON-GOING DANGEROUS ISSUE & IS IGNORING IT AGAIN. HOW MANY PEOPLE HAVE TO DIE? NHTSA HELP!

Reported

Sep 2018

Incident date

Aug 2018

Mileage

Not provided

Outcome flags

None reported

HEAD LIGHTS ARE NOT BRIGHT ENOUGH AND POSE A VERY SIGNIFICANT DANGER. DEALER SAYS THAT IT IS STANDARD.I HAVE COMPLAINED ON 2 WARRANTY SERVICE VISITS INCLUDING TODAY.

Reported

Aug 2018

Incident date

Aug 2018

Mileage

Not provided

Outcome flags

None reported

THE A/C TURNS OFF DUE TO HIGH ENGINE TEMPERATURE. THERE IS A LOUD FAN NOISE. SOUNDS LIKE MY CAR IS STILL ON. THE ALERT TURNS ON AND OFF RANDOMLY.

Reported

Aug 2018

Incident date

Apr 2017

Mileage

Not provided

Outcome flags

None reported

SERVICE TIRE MONITOR SYSTEM, TIRE PRESSURE SYSTEM NOT TEADING PROPERLY, SERVICE BATTERY CHARGING SYSTEM, BATTERY SAVER ACTIVE, SERVICE POWER STEERING, SERVICE AIR BAG

Reported

Aug 2018

Incident date

Jul 2018

Mileage

Not provided

Outcome flags

None reported

SERVICE TIRE MONITOR SYSTEM, TIRE PRESSURE NOT READING PROPERLY, SERVICE BATTERY CHARGING SYSTEM, BATTERY SAVER ACTIVE, SERVICE POWER STEERING, SERVICE AIR BAG, RADIO POWERS OFF & ON WHILE DRIVING. ALL LIGHT INDICATORS

Reported

Aug 2018

Incident date

Jul 2018

Mileage

Not provided

Outcome flags

None reported

I BOUGHT MY CAR IN JANUARY 2016. SINCE THEN MY PASSENGER AIR LIGHT HAS BEEN COMING ON. THIS MOSTLY HAPPENS IN THE SUMMER WHEN IT IS HOT AND HUMID. I HAVE TAKEN IT TO MCGRATH BUICK MULTIPLE TIMES. THEY HAVE BEEN UNABLE TO REPAIR THE ISSUE. I HAVE NOW FILED A COMPLAINT WITH THE STATE ATTORNEY. I BELIEVE I HAVE A LEMON. THIS IS A SAFETY ISSUE TO MY PASSENGERS PER WHEN THIS OCCURS THE AIR BAG WILL NOT DEPLOY IF I AM IN AN ACCIDENT.

Reported

Jun 2018

Incident date

Jun 2018

Mileage

Not provided

Outcome flags

None reported

WHILE CAR WAS UNATTENDED AT NIGHT AND PARKED IN THE DRIVEWAY, A FIRE STARTED, APPARENTLY UNDER THE DRIVERS SEAT. THE FIRE BURNED THROUGH THE SEAT AND INTO THE DRIVER SIDE DOOR, STARTING AT THE BOTTOM AND CONTINUING UP TO THE WINDOW OPENING. THE DRIVERS DOOR WOULD NOT OPEN THE NEXT DAY AND ALL THE WINDOWS WERE COMPLETELY SMOKED OVER SO THE INTERIOR WAS NOT VISIBLE. WE ENTERED THE VEHICLE THROUGH THE PASSENGER DOOR AND DISCOVERED THE DAMAGE. THIS EVENT OCCURRED DURING THE NIGHT OF 12/6/17. AS OF 1/23/18 BUICK HAS NOT DETERMINED THE CAUSE OF THE PROBLEM AND HAS NOT OFFERED A SETTLEMENT BUT HAS DETERMINED THE VEHICLE IS A COMPLETE LOSS. THE CURRENT MILEAGE IS APPROXIMATELY 5,500 MILES.

Reported

Jan 2018

Incident date

Dec 2017

Mileage

Not provided

Outcome flags

Fire

JAN 2018, THE SYSTEM AIRBAG LIGHT CAME ON WHILE DRIVING TOOK IT INTO THE SHOP AND TURNS OUT THE AIRBAG MODULE ITSELF HAS TO BE REMOVED AND REPLACED. HOW ANNOYING IS THIS ON A STILL FAIRLY NEW VEHICLE. LET'S KEEP IN MIND I JUST BROUGHT IT IN TO THE SHOP DEC 2017 FOR A DEAD BATTERY BECAUSE APPARENTLY I AUTO STARTED IT TO MUCH.

Reported

Jan 2018

Incident date

Jan 2018

Mileage

Not provided

Outcome flags

None reported

WITH REGARD TO MY COMPLAINT # 11040554 FILED ON LINE LAST MONTH. PLEASE BE ADVISED THAT SO FAR NO SERIOUS ACTION HAVE BEEN TAKEN TO FIX THE PROBLEM IN SPITE AS PER THE GM ADVISER MR CRAIG TO CHECK THE CAR WITH TWO DIFFERENT BUICK DEALER MECHANICS WHO FAILED TO ADDRESS THE PROBLEM TO FIX IT. THE PROBLEM STILL EXIST AND THE DANGER OF THE PASS WHATEVER HE/SHE IA A BOY OR ADULT CANNOT BE AVOIDABLE . SO PLEASE ADVISE ME TO AVOID ANY POSSIBLE DANGER AND THE CAR STILL UNDER THE MANUFACTURE WARRANTY. AWAITING YOUR HELP . THANKS

Reported

Nov 2017

Incident date

Oct 2017

Mileage

Not provided

Outcome flags

None reported

PASS AIR BAG LIGHT WAS OFF MOST THE TIME WHEN A PASS IS THERE. REPORTED THE PROBLEM TWO TIMES TO GM DEALER NEAR TO ME. BUT THE DEALER WAS UNABLE TO FIX IT. CALL GM AND REPORTED IT, WITH A CASE # [XXX] ON 10/26/17, WITHOUT ANY RESPONSE TILL NOW. PLEASE ADVISE ME ABOUT SITUATION. THANKS VIN# [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Reported

Oct 2017

Incident date

Sep 2017

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2016 BUICK VERANO. WHILE DRIVING APPROXIMATELY 80 MPH, THE GEAR SHIFTED SO HARD THAT THE VEHICLE JOLTED AND CAUSED THE FRONT PASSENGER TO STRIKE THE DASHBOARD. THERE WERE NO INJURIES. THE SERVICE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (HIRNING BUICK GMC, POCATELLO, ID, 208-232-8900) WHERE A ROAD TEST WAS PERFORMED, BUT THE FAILURE WAS NOT DUPLICATED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO ANOTHER DEALER (WACKERLI BUICK, IDAHO FALLS, ID, 208-522-606) WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSORS NEEDED TO BE REPLACED. THE SENSORS WERE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,500.

Reported

Sep 2017

Incident date

Oct 2016

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2016 BUICK VERANO. WHILE DRIVING 35 MPH AT NIGHT WITH THE LOW BEAM HEADLIGHTS ACTIVATED THE CONTACT'S VIEW WAS OBSTRUCTED BY THE UPPER LAYER FACTORY TINT ON THE FRONT WINDSHIELD. THE CONTACT STATED THAT THE ISSUE WAS NOT PRESENT WITH THE HEADLIGHTS FROM ONCOMING TRAFFIC OR WHILE DRIVING ON LIGHTED ROADWAYS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE HEADLAMPS WERE ADJUSTED; HOWEVER, THAT FAILED TO REMEDY THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 803. UPDATED 06/27/17*LJ *CN

Reported

May 2017

Incident date

Apr 2017

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2016 BUICK VERANO. WHILE DRIVING 30 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP PROPERLY. THE VEHICLE EVENTUALLY CAME TO A STOP. THE FAILURE OCCURRED A SECOND TIME AND THE CONTACT HAD TO APPLY THE ELECTRIC PARKING BRAKE IN ORDER TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 8-2909153881. THE MANUFACTURER STATED THAT THE FAILURE WAS SERIOUS AND WOULD REACH BACK OUT TO THE CONTACT. THE CONTACT HAD NOT RECEIVED A RESPONSE. THE FAILURE MILEAGE WAS 17,703.

Reported

May 2017

Incident date

Apr 2017

Mileage

Not provided

Outcome flags

None reported

General Motors LLC (GM) is recalling certain model year 2016 Buick Verano vehicles manufactured February 16, 2016, to May 12, 2016, equipped with a 2.0 liter turbocharged engine. The engine fuel line assembly may be misrouted, allowing the fuel line to contact the surface of the engine.

Risk: If the fuel line contacts the engine, the fuel line may wear, resulting in a fuel leak and increasing the risk of a fire.

Remedy: GM will notify owners, and dealers will replace the fuel line assembly, free of charge. The recall began on August 19, 2016. Owners may contact Buick customer service at 1-800-521-7300. GM's number for this recall is 54180.

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Risk: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.