2015 Buick Verano

Dear National Highway Traffic Safety Administration (NHTSA),I am submitting this report to express a serious safety concern with my 2015 Buick Verano, which I believe is unsafe for shorter drivers due to poor visibility and design limitations.I received this car as a gift from my father, but the moment I drove it off the lot, I realized I could not safely operate it. I am 4 feet 11 inches tall, and this vehicle seems designed for much taller drivers. The windshield is too close, and there are several significant blind spots that make it extremely difficult to see vehicles, pedestrians, and obstacles around me.To try to fix this issue, we installed four extra mirrors and I used a booster seat, but these adjustments did not resolve the safety problems. I have experienced numerous close calls, including one incident where I nearly struck a pedestrian I could not see until he moved out of the way. Driving this car has become extremely stressful and frightening due to these visibility issues.I have spoken with several friends who are also under 5 feet 3 inches tall, and they reported the same difficulties when driving a Buick Verano. It appears that this model’s visibility design creates unsafe driving conditions for shorter individuals.I request that the NHTSA investigate this design concern to determine whether the 2015 Buick Verano meets safety standards for drivers of different heights, and whether design changes or warnings are necessary to protect shorter drivers.Thank you for your attention to this important safety issue.thank you.

Reported

Dec 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

Sensors and wiring harness corrosion

Reported

Apr 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

My passenger airbag warning lights appears on the dash several times a day stating “Airbag safety issue detected”. This has been going on for several months now.

Reported

Apr 2025

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

None reported

My vehicle was rear ended and when the wire connection was detached there was signs of corrosion cause by moisture. The insurance company wont pay for it because the Buick mechanic said this is a common issue with Buick Verano's. When moisture gets into the connectors all instruments on the dashboard goes haywire. it's my belief that this may cause the car to stall and if that happens no power steering or no power breaks.

Reported

Aug 2024

Incident date

Aug 2024

Mileage

Not provided

Outcome flags

None reported

The light is on and the warning chime constantly goes off when someone is in the passenger seat. This is a known recall issue yet my VIN is not included. It needs to be fixed at the cost of the manufacturer and not my own.

Reported

Mar 2024

Incident date

Mar 2023

Mileage

Not provided

Outcome flags

None reported

Took my car in due to the paint being damaged by normal sunlight just on my hood, roof and trunk lid was told that it looked like it was just scratched, if that was the case wouldn't my whole car looked like that. Heard back from the dealership auto body manager admitting that gm had messed up the clear coat when it came to the dark color vehicles. Said nothing could be done due to it being out of manufacturer warranty and that my extend warranty wouldn't cover it along with the extra care package that was separate that the dealership had offer that I purchased even though it included oxidation protection.

Reported

Aug 2023

Incident date

Aug 2023

Mileage

Not provided

Outcome flags

None reported

Radio/Infotainment would turn itself off and then back on while driving and heat/ac would do the same. Then service side detection system alert would come up on screen. Heat stopped working 90% of the time which wasn't safe during winter when I needed the defrost on. Multiple times had to wipe windshield to get condensation off while driving due to no defrost working. Took it to the shop and replaced left sensor due to corrosion (waited a week for the part) and less than a week later the right sensor (waited a month for the part)stopped working. I was then advised if you replaced one sensor the other with fail if not replaced at the same time. How? Why? Because sensors are $755 a piece that's why. I live alone and am the sole bread winner and this made it extremely difficult to get to work. Add on the $2,500.00 to repair. I wouldn't have bothered to repair it but I needed defrost for safety reasons. Ridiculous that these things are married together in a system that isn't protected at all from the elements and the manufacturer is aware of this. Complete rip off and money grab.

Reported

Apr 2023

Incident date

Feb 2022

Mileage

Not provided

Outcome flags

None reported

No Incident

Reported

Jan 2023

Incident date

Jan 2023

Mileage

Not provided

Outcome flags

None reported

Advanced diagnostics alerts whether someone is sitting in the passenger seat or not. Sensor alerts constantly while driving. If there is a passenger sometimes the airbag light isn't lit notifying the airbag is on. This happens whether the vehicle is in motion or not and has happened many, many times.

Reported

Sep 2022

Incident date

Aug 2021

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2015 Buick Verano. The contact stated when she attempted to shift the gear into reverse however the lever would not shift. Once the contact was able to shift the lever, it felt lose. The vehicle was not taken to the dealer. The manufacturer was not contacted. The failure mileage was 101,820.

Reported

Aug 2022

Incident date

Aug 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2015 Buick Verano. The contact stated that the driver’s and passenger’s side air bag warning lights were illuminated on the instrument panel. The vehicle was taken to a dealer and the contact was informed that the cause of the failure might be related to crimped wiring inside the vehicle. The contact was provided an estimate for the repair. The manufacturer was notified of the failure however, the contact had not received a response. The vehicle was not repaired. The failure mileage was approximately 90,000.

Reported

Jul 2022

Incident date

Dec 2021

Mileage

Not provided

Outcome flags

None reported

Not sure if this is a safety problem or is just a freak, isolated incident. In either case, I am reporting this since it might impact vehicles other than just my own. I own a 2015 Buick Verano. On Tuesday, April 5, 2022, upon parking my car, I noticed that my driver’s door wasn’t closing correctly. There was a small gap preventing it from closing flush. Upon inspection, it became apparent what was causing the problem: The door lock striker plate had pulled away from the doorframe post to which it was anchored. It was secured by two Phillips head screws. My attempt to tighten same was for naught, the screws kept spinning. Fortunately, the door lock striker plate was still operable since it hadn’t pulled away from the post for more than a fraction of an inch, so my door latch was able to catch on to it, but that fraction of an inch was enough to cause the gap when I closed the door. I took the car the next day to a Buick dealer and they referred me to a nearby body shop. The owner looked at the problem and concurred with my initial assessment. He said that in all his years in the field he had never encountered a problem like that. Fortunately, he was able to get the latch striker to lay flush against the column, but he did say it could happen again. So, coming full circle, as I said up front, I don’t know if this is a systemic problem affecting other Buick vehicles from that year, or if it was just an isolate incident. But I guess recall issues have to start somewhere. Rather be safe than sorry, hence my putting this in you court.

Reported

Apr 2022

Incident date

Apr 2022

Mileage

Not provided

Outcome flags

None reported

The Service Side Detection System (SSDS) maintenance light appears on my dashboard and remains unless I cancel it out by pressing the menu button on the turning signal. Both sides of the vehicle cannot accurately detect when vehicles are approaching and passing…the SSDS indicator lights in the side mirrors come on and off randomly. Currently, my left mirror indicator light remains lit even when the vehicle is turned off. The problem started with my fan…it stopped blowing air. I made a stop and when I restarted my vehicle the fan started again. This problem started about 6-8 months ago. Now…it is getting worst…I am getting errors on all my systems when I start my car. Yesterday, I couldn’t turn my car off…finally when I did, I couldn’t start it. I was not able to engage the brake pedal and couldn’t turn over the vehicle. I remote started the vehicle; however, when I tried to actually start the vehicle by pressing the Engine start button it would not turn to green…now, unable to turn over the car completely and again unable to turn off the car I utilized the remote to shut the engine off. This morning, engine turned on and only the SSDS light came on and Theft Detection…fan blower going off and on randomly. A recall is needed.

Reported

Jul 2021

Incident date

Jul 2021

Mileage

Not provided

Outcome flags

None reported

THE CAR CONSTANTLY HAS THE SAME ERROR STATING THAT THE AC IS OFF DUE TO HIGH ENGINE TEMPS. EVEN WHEN FIRST STARTED IN THE MORNINGS. LAST WEEK I WAS DRIVING AND THE CAR SHOWED AN ERROR STATING THAT THE STABLITRAK NEEDED SERVICED. IT THEN JUMPED LANES AND LEFT THE ROAD. I LOST STEERING CAPABILITY AS WELL AND MY SCREEN FOR THE RADIO AND SUCH KEEP BLACKING OUT AND REBOOTING OVER AND OVER.

Reported

Apr 2021

Incident date

Apr 2021

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2015 BUICK VERANO. THE CONTACT STATED WHILE HER VEHICLE WAS PARKED, THE KEY COULD NOT BE REMOVED FROM THE IGNITION. THE STEERING WHEEL WAS LOCKED. NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO TODD WENZEL BUICK GMC OF DAVISON (1146 S STATE RD, DAVISON, MI 48423, (810) 515-8778) WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,000.

Reported

Apr 2021

Incident date

Jan 2021

Mileage

Not provided

Outcome flags

None reported

SERVICE SIDE DETECTION SYSTEM LIGHT CAME ON OUT OF NOW WHERE, BEFORE IT CAME ON A FEW DAYS PRIOR THERE WAS NO ONE INFRONT OF ME, I WAS IN THE FREEWAY RAMP GETTING ON AND IT HAD THE AVOID FORWARD CRASH ALARM CHIME AND POP UP ON THE DASH. DRIVING TO WORK AND THE SERVICE SIDE DETECTION SYSTEM LIGHT CAME ON. I'M READING IT'S A VERY VERY COMMON ISSUE WITH THE BUICK, AND CHEVY PUT OUT AN RECALL ON IT FOR THE CRUZE WITH THE SAME ISSUE.

Reported

Apr 2021

Incident date

Apr 2021

Mileage

Not provided

Outcome flags

None reported

THE CAR STOPPED, I GOT A BOOST AND IT IMMEDIATELY CUT OFF AGAIN, HAD IT TOWED TO SHOP, THEY STATED IT WAS ALTERNATOR SO I PURCHASED A NEW ONE AND IT DIED AGAIN, PURCHASED A NEW BATERY AND STILL DEAD. THE RECALLS SHOWING ELECTRICAL PROBLEMS FOR 2013 AND 2014 BUT I HAVE A 2015

Reported

Mar 2021

Incident date

Mar 2021

Mileage

Not provided

Outcome flags

None reported

RIGHT SIDE PASSENGER BLIND SPOT DETECTION DOES NOT WORK AND "SERVICE SIDE DETECTION SYSTEM" ERROR MESSAGE NOW APPEARS ON DASHBOARD. UPON REVIEW THIS APPEARS TO BE THE SAME ISSUE THAT AFFECTS THE CHEVY CRUZE OF SAME YEAR FOR WHICH CAMPAIGN #N172097060 WAS ISSUED IN APRIL 2019. THE SENSOR MODULE SEEMS TO HAVE FAILED DUE TO POOR DESIGN THAT ALLOWS WATER TO GET IN EASILY. (THE VERANO IS VIRTUALLY THE SAME CAR).

Reported

Jan 2021

Incident date

Nov 2020

Mileage

Not provided

Outcome flags

None reported

IT ALL STARTED WITH THE SIDE DETECTION SYSTEM. TOLD ME TO HAVE IT SERVICED, AS I WAS ON THE HIGH WAY THE ELECTRICAL STATED GOING CRAZY. GAUGES GOING BACK AND FOURTH CONSTANTLY, RADIO TURNED OFF, FANS TURNED OFF, AND BLIND SPOTS KEPT BLINKING. THE MECHANIC FOUND A CORROSION ISSUE. THEY WERE ABLE TO UNPLUG IT BUT IT ALSO MADE IT SO MY REAR BRAKE LIGHT ON THE RIGHT WOULD NOT WORK (WHICH IS ILLEGAL). IT WOULD COST ME OVER $1,000 TO FIX THIS ISSUE SINCE THE CORROSION ISN'T COVERED BY THE WARRANTY. THIS VEHICLE WAS MADE WITH A FAULTY ITEM GOING OUT OF THE FACTORY THAT WAY. I AM APPALLED IN GM FOR LETTING A VEHICLE GO OUT ON THE STREET THIS WAY.

Reported

Dec 2020

Incident date

Dec 2020

Mileage

Not provided

Outcome flags

None reported

THE GEARSHIFT DOES NOT ALWAYS WORK YOU HAVE TO WIGGLE IT AROUND TO GET IT TO WORK AND THE THING THAT YOU HAVE TO PUSH BACK IS VERY LOOSE AND THIS JUST HAPPENED LATELY I'M NOT SURE IF THERE'S A RECALL ON IT BUT SOMETHING NEEDS TO BE DONE WITH IT SO IT'S EASIER TO PUT YOUR CAR IN PARK

Reported

Sep 2020

Incident date

Sep 2020

Mileage

Not provided

Outcome flags

None reported

SERVICE SIDE DETECTION LIGHT CAME ON, BLIND SPOT WARNING LIGHTS MALFUNCTION EVEN WHEN SYSTEM IS TURNED OFF. FROM OTHER REPORTS THIS IS DUE TO A DESIGN FLAW OF THE SENSOR THAT ALLOWS IT TO CORRODE QUICKLY/EASILY. PLEASE ISSUE A RECALL, MANY HAVE HAD THIS ISSUE.

Reported

Apr 2020

Incident date

Apr 2020

Mileage

Not provided

Outcome flags

None reported

BLIND SPOT DETECTION SENSORS BECOME CORRODED DUE TO BEING EXPOSED TO THE ENVIRONMENT. THIS IS A FAULTY DESIGN AND AN EXPENSIVE REPAIR. GM REFUSES TO ACKNOWLEDGE THE PROBLEM EVEN THOUGH THE SYSTEM CAN FAIL AT ANYTIME WITHOUT WARNING AND CAUSE AN ACCIDENT. WHEN THE SENSORS BECOME CORRODED, THEY COULD ALSO CAUSE OTHER PROBLEMS WITH THE ELECTRICAL SYSTEMS IN THE VEHICLE, THOUGH THIS HAS NOT HAPPENED TO ME YET. I'VE TWO[2] SENSORS FAIL WHILE THE CAR WAS UNDER WARRANTY, AND NOW THE 3RD ONE HAVE FAILED, WHILE THE CAR IS OUT OF WARRANTY. BIG DOLLAR FIX THE BUICK IS CLEANING UP ON.

Reported

Apr 2020

Incident date

Apr 2020

Mileage

Not provided

Outcome flags

None reported

UPON STARTING THE CAR WE HAVE NO WORKING GUAGES. THE TEMPERATURE AND GAS LEVEL DON'T WORK. AND THE FOLLOWING ERROR MESSAGES SHOW UP ON THE DASH. SERVICE AIR BAG, TIRE MONITORING SYSTEM, FRONT CAMERA, PARKING ASSIST, SIDE DETECTION SYSTEM, AND THEFT DETERRENT SYSTEM. THE CAR IT BASICALLY UNDRIVEABLE. THE BLINKERS DO NOT WORK, HEATED SEATS (THOUGH THAT IS MINOR) RADIO STOPS WORKING. WE DON'T KNOW WHAT THE TEMPERATURE OF THE ENGINE IS, HOW MUCH FUEL WE HAVE AND HOW FAST WE ARE GOING. THERE IS ONLY 68,800 MILES ON IT. WHEN I CALL THE DEALERSHIP (THEY'RE THE ONLY ONES WITH THE TECHNOLOGY TO LOOK AT THIS AND TROUBLESHOOT) THEY TELL ME IT'S A FEW HUNDRED DOLLARS JUST TO RUN DIAGNOSTICS. THIS IS RIDICULOUS THAT THE CAR IS THIS UNSAFE TO DRIVE BUT I HAVE TO PAY TO DIAGNOSE IT. THEN I FIND OUT JUST TO REPLACE THE SIDE DETECTION SYSTEM WILL COST ME LIKE $700. I CAN'T IMAGINE WHAT IT WOULD TAKE TO FIX THIS BIGGER ISSUE. I'M FORCED TO PAY TO HAVE DIAGNOSTICS RUN AT THIS POINT BECAUSE I CAN'T HAVE MY WIFE AND DAUGHTER DRIVING AROUND IN THIS VEHICLE WHEN IT'S THIS UNSAFE. I ALSO HAVE A VIDEO I CAN UPLOAD IF NEEDED. BUT FOR NOW I TOOK SCREENSHOTS OF THE VIDEO AND WILL UPLOAD THEM. WHAT CAN BE DONE ON STUFF LIKE THIS? I APPRECIATE YOUR TIME, JASON

Reported

Apr 2020

Incident date

Mar 2020

Mileage

Not provided

Outcome flags

None reported

CHEVY CRUZE SERVICE SIDE DETECTION MODULE WAS RECALLED. BUICK VERANO USES THE SAME PART. MY BUICK SHOWED SERVICE SIDE DETECTION. THE DESIGN ALLOWS WATER AND SALT TO INTERFERE WITH THE PERFORMANCE. IT SHUT DOWN MY CAR. ENABLED MY ANTILOCK THEFT SYSTEM AND ALL VOLTAGE SYSTEMS SHUT DOWN. THE CAR PROCEEDED TO DRIVE ERRATICALLY. I WAS ADVISED ONLINE BY A BUICK MECHANIC TO UNPLUG THE DEVICE. MY CAR IS DRIVABLE AGAIN. THIS IS A SAFETY ISSUE. I PAID EXTRA FOR THE BLIND SPOT DETECTOR. EVEN IF I REPLACE IT THE DESIGN WILL ALLOW IT TO HAPPEN AGAIN. IT IS NOT PROTECTED WHERE IT IS LOCATED AND IT SENDS VOLTAGE ERROR CODES OFF(ALL VOLTAGE CODES) SERVICE AIRBAGS, SERVICE EVERYTHING. I HAVE PICTURES AS PROOF. PROOF OF THE CONVERSATION ADVISING ME TO DISCONNECT IT AND A READ OUT FROM A LOCAL GM DEALER SHOWING EVERY VOLTAGE CODE FAILURE.

Reported

Mar 2020

Incident date

Mar 2020

Mileage

Not provided

Outcome flags

None reported

ELECTRICAL SYSTEM IS UNSTABLE CAUSING AC OPERATION PROBLEMS, FAN MOTOR PROBLEMS, ENGINE OVERHEATING PROBLEMS, REMOTE DOOR SYSTEM PROBLEMS, ALL AT ONCE WHILE MOVING OR STANDING STILL. THIS HAPPENS ON CITY STREETS, ROADS, FREEWAYS.

Reported

Feb 2020

Incident date

Feb 2020

Mileage

Not provided

Outcome flags

None reported

BOTH SIDE DETECTION SENSORS OF MY 2015 BUICK VERANO ARE BOTH INOPERATIVE IN UNDER 5 YEARS AFTER PURCHASING BRAND NEW VEHICLE. "SERVICE SIDE DETECTION SYSTEM" MESSAGE PERSISTS. GM MECHANIC SAID THERE WAS WATER PRESENT IN MOUNTING BRACKETS FOR BOTH MODULES AND THERE IS NO COMMUNICATION WITH EITHER ONE. CAR HAS NEVER BEEN IN ACCIDENTS AND SERVICE ADVISOR AGREED THAT PROBLEM WAS DUE TO A DESIGN FLAW. THERE IS NO VISIBLE DAMAGE TO INDICATE A PROBLEM, SINCE THE SENSORS ARE HIDDEN. SENSOR MODULE FAILURE SEEMS TO BE A COMMON OCCURRENCE IN GM PRODUCTS, SINCE I WAS TOLD THAT THERE WAS A NATIONAL SHORTAGE ON SENSOR MODULES AND THAT REPAIR WOULD HAVE TO HAPPEN IN THE FUTURE. REPAIR ESTIMATED AT $1200+. AFTER I EXPRESSED MY DISSATISFACTION TO THE SERVICE ADVISOR, I WAS TOLD THAT GM WAS WILLING TO REDUCE THE REPAIR COST BY $337. I REFUSED THE REPAIR, SINCE I BELIEVE THIS SAFETY EQUIPMENT FAILED AS A RESULT OF THE DESIGN AND SHOULD BE RECALLED AND REPAIRED BY GM.

Reported

Feb 2020

Incident date

Jan 2020

Mileage

Not provided

Outcome flags

None reported

I OWN A 2015 BUICK VERANO CONVENIENCE WITH ONLY 28,000 MILES. ABOUT A MONTH AGO I NOTICED THE RIGHT SIDE DETECTION INDICATOR ON THE MIRROR ACTING SPORADIC. COMING ON WHEN THERE WAS NO VEHICLE IN MY BLIND SPOT, AND NOT COMING ON AS IT SHOULD. AFTER NOTICING THAT, THE SERVICE SIDE DETECTION MESSAGE DISPLAYED ON THE CENTER COUNSEL. I CONTACTED THE DEALER I BOUGHT THE CAR FROM AND THEY BASICALLY TOLD ME IT'S A VERY COMMON PROBLEM BECAUSE OF THE PLACEMENT OF THE SENSOR MODULES IN THE BUMPER THAT COLLECT WATER, SNOW, SALT AND CAUSES CORROSION. A VERY POOR DESIGN FOR A SAFETY FEATURE! APPROXIMATELY $1,000 TO FIX! I DID PURCHASE AN AFTER MARKET WARRANTY WITH THE VEHICLE, BUT I BELIEVE IT WILL NOT COVER THIS BECAUSE THEY HAVE A CLAUSE ABOUT CORROSION. I DECIDED TO JUST TURN OFF THE FEATURE FROM THE SETTING PANEL AND JUST CALL IT A DAY, SEEING I HAVE BEEN DRIVING FOR 50 YEARS AND NEVER HAD TO RELY ON A SIDE DETECTION SYSTEM TO VIEW MY BLIND SPOT. NOW I GET TWO MESSAGES WHEN I START THE CAR'SIDE DETECTION SYSTEM IS OFF, AND SERVICE SIDE DETECTION SYSTEM. WELL ANYWAY, YESTERDAY WHILE I WAS DRIVING, THE INDICATOR LIGHT ON THE RIGHT-SIDE MIRROR CAME ON, BUT THE SYSTEM WAS OFF. THE LIGHT STILL STAYED ON EVEN WITH THE CAR SHUT OFF. AFTER A WHILE OF DRIVING AND TURNING ON AND OFF THE SYSTEM FROM THE SETTINGS, THE LIGHT FINALLY WENT OFF. WHY WOULD THAT LIGHT COME ON WHEN I MANUALLY TURNED OFF THE SYSTEM? DO I NEED TO PULL THE FUSE FOR THE SIDE DETECTION SYSTEM? I AM JUST AFRAID THAT THIS IS GOING TO CREATE OTHER ISSUES WITH THE VEHICLES ELECTRICAL SYSTEM AND BECOME A SAFETY PROBLEM. THERE WAS A SPECIAL PROGRAM GM INITIATED IN APRIL OF 2019 TO FIX THIS PROBLEM, BUT ONLY FOR THE CHEVY CRUZE. THE BUICK VERANO AND CHEVY CRUZE ARE BASICALLY THE SAME CAR. IS THERE ANYWAY THE BUICK VERANO CAN BE ADDED TO THIS GM PROGRAM? BULLETIN #N172097060 THANK YOU!

Reported

Feb 2020

Incident date

Feb 2020

Mileage

Not provided

Outcome flags

None reported

GEAR SHIFT RELEASE SWITCH KNOB BROKEN : CAUSING NOT GOING INTO PARK OR IN PARK POSITION BUT ENGINE WON'T TURN OFF DUE TO NOT BEING IN PARK. THERE ARE NOT REPLACEMENT PARTS AVAILABLE.

Reported

Jan 2020

Incident date

Nov 2019

Mileage

Not provided

Outcome flags

None reported

GEAR SHIFT RELEASE SWITCH COVER BROKEN CAUSES CAR TO 1)NOT GO INTO PARK MODE 2)GOES INTO PHYSICAL PARK MODE BUT IGNITION SWITCH IS LOCKED AND DOES NOT RELEASE KEY PLEASE COMPARE TO RECALL NUMBER 16V50200 OR BUICK RECALL NUMBERS 50490 AND 50491 FOR 2013 - 2014 AND 2016 - 2017 BUICK VERANOS, WHY WAS MY MODEL YEAR VEHICLE SKIPPED?

Reported

Nov 2019

Incident date

Nov 2019

Mileage

Not provided

Outcome flags

None reported

CAR FAILED TO START WITH REMOTE KEY. WHEN TRIED TO START WITH THE KEY THE CD EJECTED, AND IT WOULDN'T START. I USED A BATTERY PACK TO JUMP START THE CAR. I THEN HAD A ERROR MESSAGE DISPLAYED SAYING "SERVICE THEFT DETERRENT SYSTEM"

Reported

Oct 2019

Incident date

Oct 2019

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2015 BUICK VERANO. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO TWINS BUICK GMC (614-515-4194, LOCATED AT 960 MORSE RD, COLUMBUS, OH 43229) WHERE IT WAS DETERMINED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Reported

Sep 2019

Incident date

Aug 2019

Mileage

Not provided

Outcome flags

None reported

VEHICLE'S PAINT IS DAMAGED. UNDER NORMAL SUN EXPOSURE, THIS VEHICLE HAS EXTREME HAIRLINE SCRATCHES THROUGHOUT. I HAVE TAKEN MY CAR TO THE DEALERSHIP AND WANT TO BLAME THIS ON ANIMALS. I DO NOT OWN ANIMALS THAT CLIMB ON MY CAR. ON HOOD, ROOF, AND TRUNK.THE REST OF THE CAR IS PERFECTLY FINE, WHICH IS STRANGE. I HAVE ENCOUNTERED MORE THAN 10 CARS WITH THE SAME ISSUE. THERE IS NO REASON THAT A 4 YEAR OLD CAR, WITHIN NORMAL SUN CONDITIONS, SHOULD HAVE ITS PAINT DETERIORATE AT THIS RATE. IT IS EMBARRASSING AND THE DEALERSHIP REFUSES TO REPAINT. I STILL HAVE THE NOTE ON THE CAR.

Reported

Aug 2019

Incident date

Sep 2017

Mileage

Not provided

Outcome flags

None reported

I PURCHASED MY BUICK VERANO ON 12/29/2017. DURING THE FIRST WHILE DRIVING MY ELETRICAL SYSTEM JUST SHUT DOWN ABOUT 2-3 TIMES. IN THE SECOND YEAR IT STARTED HAPPENING MORE OFTEN WHILE MAKING A TURN OR JUST GOING AROUN ANOTHER VEHICLE. FROM JULY TO AUGUST THE ELECTRICAL SYSTEM SHUT DOWN ABOUT 5 TIMES IN ABOUT A 5 WEEK SPAN WHICH MADE IT VERY HARD TO STEER THE VEHICLE AND ALL OF THE RADIO SCREEN SHUT DOWN ALSO. THIS ISSUE HAS ME WORRIED BECAUSE AT HIGH SPEEDS IF THIS HAPPENS IT WILL BE VERY HARD TO CONTROL THE VEHICLE. I HAVE NOTICED THAT THIS IS A COMMON PROBLEM WITH THIS VEHICLE. HAS THE CAR DEALERS ACKNOWLEDGE THIS ISSUE AND WHAT DO THEY RECOMMEND TO DO?

Reported

Aug 2019

Incident date

Aug 2019

Mileage

Not provided

Outcome flags

None reported

MY 2015 BUICK VERANO SHAKES/SHUDDER BETWEEN 15-20 MPH. THE SHAKING CAUSE THE CAR BODY AND STEERING WHEEL TO SHAKE. I HAVE WENT TO TWO DEALERSHIPS AND THE DEFECT ISN'T FIXABLE. AFTER DOING SOME RESEARCH I'VE FOUND OTHER VERANO OWNERS WITH THE SAME ISSUE. SEEM LIKE THERE IS NO SOLUTION TO THIS VERY SCARY DEFECT.

Reported

Jun 2019

Incident date

Apr 2018

Mileage

Not provided

Outcome flags

None reported

THE LIGHTS ON THE DASHBOARD WORK, AND NEARLY EVERY SERVICE LIGHT AND MESSAGE POPS UP. NONE OF THE GAUGES ON THE DASHBOARD WORK INCLUDING THE SPEEDOMETER AND GAS METER. THE TURN SIGNAL WORKS BUT DOESN'T SHOW IT INSIDE THE CAR. THE RADIO HAS TO BE TURNED ON MANUALLY WHEN GETTING IN AND OUT OF THE CAR. THE RADIO WILL RANDOMLY SHUT OFF WHEN DRIVING. I'VE BEEN SENT AWAY FROM DEALERSHIPS BEFORE WITH NO ANSWER CLAIMING THAT ALL MODULES ARE GIVING A READING SO THEY DO NOT KNOW WHAT THE PROBLEM IS. MY CRUISE CONTROL HAS SHUT ITSELF OFF A COUPLE OF TIMES WHILE DRIVING. THIS CAR IS A 2015 AND IS FAR TO NEW TO BE DEALING WITH A SAFETY HAZARD LIKE THIS.

Reported

May 2019

Incident date

May 2019

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2015 BUICK VERANO. WHILE PARKING AT A RESTAURANT, THE ENGINE REVVED AND THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE LUNGED MORE THAN FIVE FEET ACROSS TWO CONCRETE CURBS AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. THE VIN WAS NOT AVAILABLE.

Reported

May 2019

Incident date

Apr 2019

Mileage

Not provided

Outcome flags

Crash

BLIND SIDE ALERT FAILED.WATER SAND AND DIRT GETS INSIDE.

Reported

Apr 2019

Incident date

Nov 2018

Mileage

Not provided

Outcome flags

None reported

SIDE VIEW MIRROR WARNING SYSTEM STOPPED WORKING.

Reported

Apr 2019

Incident date

Apr 2019

Mileage

Not provided

Outcome flags

None reported

THE LEFT SIDE BLIND SIDE ALERT FAILED.WHEN DRIVING HOME THE LIGHT ON THE PASSENGER SIDE MIRROR STAYED ON.WHEN I GOT HOME IT WAS ON.THE NEXT DAY IT WAS OFF AND NO LONGER WORKED.

Reported

Apr 2019

Incident date

Mar 2019

Mileage

Not provided

Outcome flags

None reported

WHILE PARKED AND WHEN VEHICLE IS RUNNING AND EITHER FRONT OR REAR PASSENGER DOORS ARE OPENED THEN CLOSED AFTER BEING SEATED IN THE PASSENGER SIDE FRONT SEAT, AN INTERMITTENT DIC MESSAGE STATES"SERVICE AIR BAG. THE INDICATOR LIGHT STAYS ON FOR A FEW MINUTES THEN GOES OFF. ALSO RECEIVED ON-STAR DIAGNOSTIC ALERT MESSAGE. HAD VEHICLE SERVICED AT DEALERSHIP 4-9-19. NO TROUBLE CODES CAME UP ON OBD READER. CAR RETURNED TO ME ON 4-10-19. ON 4-16-19,PROBLEM REOCCURRED SAME CIRCUMSTANCES, NO ON-STAR ALERT MESSAGE THIS TIME. LIGHT STAYED ON LONGER THEN CLEARED. WHEN ENTERING GARAGE FOR MY APARTMENT BLDG, WHICH IS ON A SLIGHT INCLINE, DIC AND INDICATOR LIGHT CAME ON AGAIN AND REMAINED. I PARKED MY VEHICLE AND SHUT IT OFF. I WAITED A COUPLE OF MINUTES AND RESTARTED THE VEHICLE. BOTH THE DIC MESSAGE AND AIR BAG WARNING INDICATOR LIGHT CAME BACK ON. I SHUT THE ENGINE AND CONTACTED THE DEALERSHIP. I WAS TOLD BY THE DEALERSHIP THAT IT WOULD BE DIFFICULT TO DIAGNOSE THE ISSUE UNLESS I ARRIVE THERE WITH THE CONDITION OCCURRING AT THE TIME I WAS THERE. THE CLOSEST DEALERSHIP IS ABOUT 35 MINUTES DRIVING TIME FROM MY HOME.

Reported

Apr 2019

Incident date

Apr 2019

Mileage

Not provided

Outcome flags

None reported

CAR SHAKES WHEN SHIFTING INTO 2ND GEAR. BLIND SIDE ALERT MALFUNCTIONING

Reported

Apr 2019

Incident date

Apr 2018

Mileage

Not provided

Outcome flags

None reported

2015 BUICK VERANO. CONSUMER WRITES ABOUT SAFETY HAZARD REGARDING DIRECTIONAL SIGNAL IN THE VERANO OPERATING SILENTLY. *AS *TR

Reported

Feb 2019

Incident date

Feb 2019

Mileage

Not provided

Outcome flags

None reported

LEFT SIDE OBJECT DETECTION MODULE MALFUNCTION. INDICATOR IN MIRROR QUIT WORKING WITHOUT WARNING WHILE IN TRAFFIC.. THE RIGHT SIDE FAILED LAST MARCH UNDER THE SAME CONDITIONS>>>WHILE IN TRAFFIC!!!

Reported

Oct 2018

Incident date

Sep 2018

Mileage

Not provided

Outcome flags

None reported

CERTAIN SYSTEMS OF MY CAR WHILE I AM DRIVING WILL SHUT DOWN. FOR EXAMPLE I WILL BE TAKING A TURN AND THE POWER STEERING WILL GO OUT. OTHER THINGS THAT SEEM TO SHUT DOWN EITHER AT THE SAME TIME OR SEPARATELY ARE THE RADIO/ SCREEN, THE CRUISE CONTROL, BLINKER, ECT. THIS HAS BEEN AN ISSUE ESPECIALLY WHEN I AM TURNING AND THE POWER STEERING GOES OUT. I LOOKED ONLINE TO SEE WHAT MAY BE THE PROBLEM AND NOTICED PLENTY OF OTHER PEOPLE HAVE HAD THESE ISSUES AS WELL WITH NO ONE BEING ABLE TO FIND A SOLUTION.

Reported

Oct 2018

Incident date

Oct 2018

Mileage

Not provided

Outcome flags

None reported

RIGHT SIDE OBJECT DETECTION MODULE MALFUNCTION. INDICATOR IN MIRROR QUIT WORKING WITHOUT WARNING WHILE IN TRAFFIC.

Reported

Mar 2018

Incident date

Mar 2018

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2015 BUICK VERANO. THE CONTACT NOTICED THAT THE AIR BAG INDICATOR WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

Reported

Feb 2018

Incident date

Jan 2018

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2015 BUICK VERANO. AFTER PARKING THE VEHICLE, IT FAILED TO RESTART WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE THEFT DEVICE NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE DEALER WAS CHARGING $596 FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Reported

May 2017

Incident date

Apr 2017

Mileage

Not provided

Outcome flags

None reported

PROBLEM WITH THE SIDEWALLS OF YOUR LOW PROFILE CONTIPROCONTACT TIRES. THESE CAME EQUIPPED ON MY WIFE'S 2015 BUICK VERANO AS OEM ' P235/45 R18. IN THE PAST 60 DAYS, SHE HAS HAD 3 OF THESE TIRES BECOME DAMAGED, GO FLAT AND HAVE TO BE REPLACED DUE TO DAMAGE TO THE SIDEWALL. ADDITIONALLY, MY MOTHER-IN-LAW HAS ALSO HAD TO REPLACE ONE OF THESE TIRES ON HER 2015 VERANO. MY WIFE'S TIRES HAD BETWEEN 18,000 AND 22,000 MILES ON THEM WHILE MY MOTHER-IN-LAW'S HAD 7,500 MILES. MY WIFE'S ' SHE IS 61 ' IS DRIVING BACK AND FORTH ON THE INTERSTATE TO WORK AND HOME ABOUT 50 MILES PER DAY. OF THESE 50 MILES, 5 IS NOT INTERSTATE AND SECONDARY SURFACE ROADS. MY MOTHER-IN-LAW IS 83 AND DRIVES TO CHURCH, DOCTOR, AND STORE. NEITHER ARE SPEEDING, DRIVING RECKLESSLY OR CAUSING MORE THAN NORMAL WEAR AND TEAR ON THESE TIRES. BOTH VEHICLES ARE ALSO GARAGED WHEN NOT BEING DRIVEN. IN EACH CASE, THE SIDEWALL WAS DAMAGED AT THE EXACT SAME LOCATION AND THE DAMAGE WAS IDENTICAL. A CUT IN THE EXACT SAME PLACE ABOUT AN INCH LONG AT A 60-DEGREE ANGLE TO THE TREAD. WITH THE FIRST AND SECOND TIRES, I THOUGH MY WIFE HAD POSSIBLY HIT SOMETHING. HOWEVER, AFTER THE 4TH, THAT IS NOT POSSIBLE FOR ALL FOUR TIRES TO HAVE THE SAME DAMAGE IN THE EXACT SAME PLACE. ADDITIONALLY, I HAVE NOTICED ON SEVERAL BUICK FORUMS, A LARGE NUMBER OF OWNERS WITH THE SAME PROBLEM. I DO NOT KNOW IF IT IS THE COLD WEATHER OR WHAT, BUT SOMETHING IS WRONG. *TR

Reported

Jan 2017

Incident date

Jan 2017

Mileage

Not provided

Outcome flags

None reported

I WAS DRIVING NORMALLY, SLOWED DOWN TO MAKE A LEFT TURN AND THE STEERING WHEEL LOCKED UP ON ME. I COULD NOT TURN AT ALL. I WAS IN A LANE OF TRAFFIC AT THE TIME BUT FORTUNATELY ON A PRIVATE STREET. I CALLED THE BUICK DEALER AND THEY SUGGESTED GM ROADSIDE ASSISTANCE. I CALLED GM ROADSIDE ASSISTANCE AND IT TOOK 2 HOURS FOR A TOW TRUCK TO PICK UP THE CAR. I HAD THE FLASHERS ON THE WHOLE TIME AND THE BATTERY WAS DEAD WHEN THE TOW TRUCK DRIVER TRIED TO START IT. HE JUMPED IT AND THE STEERING WHEEL WAS STILL LOCKED. IT WAS TOWED TO THE DEALER. THE DEALER TOLD ME THE PIN FELL WHEN IT WAS NOT SUPPOSED TO. THEY ARE CHECKING OUT THE CAR NOW. THANKFULLY I WAS NOT ON THE FREEWAY OR ANYWHERE ELSE AS IT COULD HAVE BEEN A DISASTER. *TR

Reported

Dec 2016

Incident date

Dec 2016

Mileage

Not provided

Outcome flags

None reported

WHILE MY WIFE WAS DRIVING THE CAR, THE ELECTRONIC PARKING BRAKE CAME ON CAUSING THE CAR TO COME TO AN UBRUPT STOP ON A CITY STREET. IT DID NOT TURN OFF UNTIL MY WIFE TURNED OFF THE ENGINE, RESTARTED IT AND SHIFTING THROUGH THE AUTOMATIC TRANSMISSION GEARS. THE CAR HAS BEEN AT HENRY BROWN BUICK IN GILBERT, AZ FOR OVER A MONTH AND THEY HAVE NOT BEEN ABLE TO FIGURE OUT THE PROBLEM. GENERAL MOTORS HAS REFUSED TO DO ANYTHING FURTHER ABOUT THE PROBLEM. THIS IS A LIFE-THREATENING ISSUE WITH POTENTIAL GRAVE CONSEQUENCES IF THE BRAKE CAME ON AGAIN ON A HIGHWAY OR IN TRAFFIC.

Reported

Dec 2016

Incident date

Oct 2016

Mileage

Not provided

Outcome flags

None reported