Model-year record

2014 BMW i3
See the complaints, recalls, crash rating, and fuel economy in the public record. Then check the mileage and history of the car you found.
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Complaints filed
71
Reports to NHTSA, 2014
Safety recalls
4
NHTSA campaigns on record
NHTSA crash test
Not rated
Overall NCAP rating
Combined MPG
81.5
EPA estimate
Known issues
Power Train issues lead owner complaints (28% of 71 reports), followed by steering (14%).
+ 6 more component categories with fewer reports.
Share of all 71 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 10631791, ODI 11594331, ODI 11350127, ODI 11325412, ODI 11323297.
Individual complaint reports(71)
Showing the 50 most recent reportsStructureOct 2024 · ODI 11618578Details +Close −
The carbon fiber roof is delaminating and a portion of it came off and hit the front windshield of another car, causing them to partially lose control of their vehicle almost causing an accident. This is a known issue BMW has not taken an action to resolve it. I’m afraid that a larger chunk may hit somebody’s car and cause a severe accident.
- Reported
- Oct 2024
- Incident date
- Oct 2024
- Mileage
- Not provided
- Outcome flags
- None reported
StructureSep 2024 · ODI 11613788Details +Close −
A large portion of the car's hood (carbon laminate?) has ripped off and is surely to continue to tear and fly off while driving.
- Reported
- Sep 2024
- Incident date
- Aug 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainJun 2024 · ODI 11594331Details +Close −
When the vehicle depletes it's battery and switches over to the range extender or the gas engine, the car will suddenly shut off and a drivetrain error appears. This seems to only happen when the car is traveling over 55 mph. This has happened on repeated occasions. If you then leave the car sit for several minutes and then turn it back on, it is driveable as long as it is driven under 55 mph. Since this only happens at higher speeds, it's been extremely dangerous because other cars are also traveling at high speeds and this has happened once on a freeway where the speed limit was 70 mph. If there's no shoulder to guide the car onto when this happens, the car would be disabled on the road because it will not drive again right away. I've taken it in to fix and the mechanic said it was a software update that was needed. However, the problem happened again a few months later. There was no warning before this happened both times it occurred.
- Reported
- Jun 2024
- Incident date
- Jan 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMar 2024 · ODI 11576295Details +Close −
AC Compressor for the car battery system failed. There was a check engine light that was on steady, but not flashing. The electric range in the car reduced by 20 to 30% as a result of this fault. It was brought into the BMW dealership for inspection and they determined that was a short in the AC compressor and that the whole AC compressor system would need to be replaced; compressor, lines and radiatorx2 (battery radiator also needed). This was because this typical failure causes metal filings to enter the cooling system and it's not recommended to flush it out. There were no prior warnings or noise leading up to the problem. I'm concerned that there is a high risk that further driving the vehicle or charging it could cause a battery failure and cause it to catch on fire since there is no cooling. Normally a flashing engine light means to stop driving immediately, but there was no flashing light only a steady light. The BWM system check menu reported no issue with the car! The repair bill for this is about $8,400 and is rediculous. This seems to be a common problem when you start searching for it. Seems to also happen to the BMW i8 which shares the same compressor. Note that there are several revisions to the ac compressor part number which seems to suggest that they had to keep changing the part as production went on but did not notify affected cars that they could have a serious problem. This shouldn't be happening at 77k miles.
- Reported
- Mar 2024
- Incident date
- Feb 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsDec 2023 · ODI 11562353Details +Close −
I am writing to bring to your attention a persistent issue I have been facing with my 2014 BMW i3, VIN: [XXX] . Unfortunately, I have been experiencing an airbag and/or seatbelt alert problem identified as "Driver Restraint System Malfunction" with the error code 930904 displayed on the dashboard. I have attached supporting documentation, including images and information from the BMW Service Bulletin, which clearly outlines that the error code 930904 is a known and routine problem for my specific vehicle model, thus a Service Bulletin was issued by BMW, as you can see attached from BMW’s website. It has come to my attention, through online forums and discussions within the BMW i3 community, that others have successfully resolved this issue under the terms of the service bulletin, but for some reason I keep getting the runaround. Regrettably, despite my efforts to address this matter with BMW USA on three separate occasions since October 2023, I have not received a satisfactory resolution. Instead, I have been redirected to BMW Authorized Dealerships, where I am faced with unjustifiable diagnostic fees and repair costs. It is perplexing to me that other members of the BMW community have had their issues resolved under the service bulletin at no cost, while I am being subjected to unnecessary expenses. To provide you with a clear overview: 1. The error code 930904 is documented in the BMW Service Bulletin for my 2014 BMW i3 REX. 2. Other BMW i3 owners have successfully had this issue resolved under warranty through the service bulletin. 3. BMW USA and its authorized dealerships have been uncooperative in acknowledging and addressing this known issue. I visited my local BMW dealership in Rochester, NY, on 10-10-23, only to be informed that they could not locate the referenced code and insisted on charging me a diagnostic fee and an additional $1,800 for the repair. Are you kidding me? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Reported
- Dec 2023
- Incident date
- Oct 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsOct 2023 · ODI 11551921Details +Close −
I am writing regarding an ongoing issue I am having with BMW North America and their dealerships concerning a faulty airbag in my 2014 BMW i3 electric vehicle (VIN #: [XXX] ). On multiple occasions in October 2023, BMW North America informed me that the "Driver Restraint System Malfunction" alert in my vehicle could be repaired under a Service Action extension (code SIB010818/DC3234908400) that covers airbag issues in vehicles under 10 years old and 100,000 miles. See pictures of the issue/alert on dash attached. However, when I brought my vehicle to two local BMW dealerships (in Rochester and Syracuse, NY), they either claimed the Service Action code did not exist or that I would need to pay a diagnostic fee of $250 AND $1,800 to fix the airbag and seatbelt issue out of pocket, despite BMW North America saying this should be covered. As a disabled person on a fixed income, I cannot afford to gamble hundreds of dollars on diagnostic fees when BMW North America has already provided the Service Action code that should cover the necessary airbag repair. This is not only a financial burden but a safety concern, as I am being forced to drive a vehicle with a known airbag defect. I am reaching out to request your help resolving this issue with BMW as this issue with my BMW i3 is VERY routine and all over the internet and the BMW i3 forums as BMW clearly failed its very basic duties in protecting USA consumers with this vehicle and its numerous issues. Airbags and seatbelts are NOT issues consumers should have to gamble with due to the failures of BMW in properly producing a vehicle that would avoid such serious problems as clearly prevalent to a lot of owners of this make and model. I look forward to your assistance in this urgent matter. Please let me know if you need any additional information from me. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Reported
- Oct 2023
- Incident date
- Oct 2023
- Mileage
- Not provided
- Outcome flags
- None reported
StructureAug 2023 · ODI 11539536Details +Close −
Car roof is delaminating.
- Reported
- Aug 2023
- Incident date
- Aug 2023
- Mileage
- Not provided
- Outcome flags
- None reported
StructureAug 2023 · ODI 11539259Details +Close −
Roof is bubbling showing signs of delamination. Structural integrity is in question. I believe it is due to the carbon fiber epoxy material degrading due to sunlight exposure.
- Reported
- Aug 2023
- Incident date
- Aug 2022
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringJun 2023 · ODI 11528759Details +Close −
While driving through a parking lot at slow speeds on 6/24/2023 around 6:30 pm in Phoenix AZ, I noticed the steering felt very heavy and the car pulled hard to the left. While driving slowly down a driveway, I checked the air pressure data and found all 4 tires at recommended levels. I drove 15 miles to my home below the speed limit while wrestling with the steering wheel, thinking that the power to the steering system had somehow failed. Some quick online research upon my return revealed that this problem is not unusual, but can be resolved by turning the car off and then back on again. Following this procedure solved the issue, but leaves me with uncertainty as to when it may happen again.
- Reported
- Jun 2023
- Incident date
- Jun 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsMar 2023 · ODI 11514405Details +Close −
Light shows on dash for airbag. I took to the dealership and they said there was a problem and needed to be replaced. The airbag was defective.
- Reported
- Mar 2023
- Incident date
- Mar 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMar 2023 · ODI 11513646 · fireDetails +Close −
The contact owns a 2014 BMW I3 Hybrid. The contact stated that after charging the vehicle overnight the next morning the vehicle climate control was activated and moments later smoke was present inside the vehicle coming from the front passenger side air vent. After exiting the vehicle flames were seen coming from the front passenger side air vent and the vehicle was quickly engulfed in flames. The fire department was called to the scene and extinguished the flames. The vehicle was destroyed and later towed away. A fire report was taken at the scene. The manufacturer and local dealer were notified of the failure. The manufacturer later had the vehicle examined and informed that the fire was caused by a loose bolt used to secure the 12V battery. The failure mileage was 40,000.
- Reported
- Mar 2023
- Incident date
- Dec 2022
- Mileage
- Not provided
- Outcome flags
- Fire
SteeringMar 2023 · ODI 11512015Details +Close −
The steering becomes sluggish, hard to turn back to center. Seems as though I had a flat front tire. This was not the case. I restarted car then no longer had the problem. This has happened twice. Once to my wife and then myself.
- Reported
- Mar 2023
- Incident date
- Mar 2023
- Mileage
- Not provided
- Outcome flags
- None reported
EngineJun 2022 · ODI 11467637Details +Close −
RANGE extender intermittintly doesnt start when electric is low cause dangerous loss of complete power . exacerbated by the fact that it becomes nearly impossible for two people to push in neutral on level ground .
- Reported
- Jun 2022
- Incident date
- Jun 2022
- Mileage
- Not provided
- Outcome flags
- None reported
StructureMay 2022 · ODI 11464379Details +Close −
I purchased my 2014 BMW i3 from Canada in 2019. It was imported from the U.S and still is registered in the U.S. I brought it into the BMW dealership in Vancouver BC shortly after to do a vehicle inspection. At that time, the dealer printed out a list of defect codes/recalls. It also said that they were done and marked "yes" completed. Fast forward to 2022, I bring my car into the same dealer and they said there is a recall not completed to replace the convenience charging electronics KLE and that they would fix for free. My car was not starting and we thought it could have caused the issue. They also noted at that time that the engine mount screws are now split and need to be replaced. I then discovered it was part of an open recall but when I asked about this, they said the recall closed in 2016 and I would now be responsible to replace this part for $3400+ even though it was a known defective BMW part. Upon further research, the initial part replaced was deemed not good enough and the part was upgraded to aluminum (it is currently a plastic mount bracket). I have tried requesting again for them to complete the recall work but they said they told me: " Yes, there was a recall but it was completed in 2016 in san fran by the looks of it. (<--I don't think it was actually completed) "I can't claim it since its done unfortunately... there is no way for me to claim this to you either as the repairs done more than 2 years ago and the car is out of warrant for 4 years. So BMW will just see it as just wear and tear. I tried to see of any ways I could assist you but there isn't a way for me to claim this with BMW" So my issue, and why I am writing you is that they claim the part has been completed but it has not, it is still the original bracket and screw mount. Plus they admitted they still needed to replace the charging electronics when this was apparently also marked as completed. I suspect someone lied about the recall work being done in San Francisco.
- Reported
- May 2022
- Incident date
- May 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemFeb 2022 · ODI 11450755Details +Close −
Car had all warning light came on one day. We brought to a local dealer and they told me it was due to 12V battery was not charging. 1. I asked to a service rep if 12V battery could be issue w/o full diagnostic which they charged me extra. He said they needed to do it to figure out. 2. After replacing the battery, it still had error message. After a few days, I was told car needs software update to clear error message related 12V battery. I requested this should be repaired by BMW or their dealers without any cost to me, but rep told me it was not free. I don't simply understand why consumer is responsible for paying to repair software defect.
- Reported
- Feb 2022
- Incident date
- Dec 2021
- Mileage
- Not provided
- Outcome flags
- None reported
EngineJul 2021 · ODI 11425902Details +Close −
I've had to replace the engine motor mount bolts twice in 3 years
- Reported
- Jul 2021
- Incident date
- Jul 2021
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsMar 2021 · ODI 11404583Details +Close −
UNBELTED SMALL ADULT CAN INCREASE NECK INJURY. FRONT AIR BAG MUST BE UPDATED
- Reported
- Mar 2021
- Incident date
- Mar 2021
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMar 2021 · ODI 11403918Details +Close −
TL* THE CONTACT OWNS A 2014 BMW I3. THE CONTACT STATED WHILE DRIVING 10 MPH, THE VEHICLE LOSS MOTIVE POWER. THE VEHICLE WAS UNABLE TO BE RESTARTED. THE CONTACT STATED MALFUNCTION IN POWER TRAIN WARNING MESSAGE WAS DISPLAYED. THE VEHICLE WAS TOWED TO THE RESIDENCE AND THEN TOWED TO SERVICE CENTER AT BMW OF FORT LAUDERDALE (2601 S. ANDREWS AVE, FORT LAUDERDALE, FL 33316, (877) 853-3109) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ELEMENTS OF MECHANICAL ENGINEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V599000 (HYBRID PROPULSION SYSTEM, ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.
- Reported
- Mar 2021
- Incident date
- Mar 2021
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsMar 2021 · ODI 11399693Details +Close −
THE WARNING MESSAGE (SHOWN IN THE PHOTO PROVIDED) APPEARED LAST NIGHT AROUND 8:00 PM.
- Reported
- Mar 2021
- Incident date
- Mar 2021
- Mileage
- Not provided
- Outcome flags
- None reported
SuspensionJan 2021 · ODI 11390283Details +Close −
THE LEFT BRACKET FOR THE ELECTRIC ENGINE IS CRACKED AND THE DEALER WANTS SUBSTANTIALLY MORE FOR A REPLACEMENT ONE WHICH HAPPENS TO BE COMPLETELY REDESIGNED FROM A CHEAP PLASTIC PART WHICH EQUIPS MY CAR TO A MORE STUDY AND IMPROVED ONE FOR THE LATEST MODELS OF THE SAME MAKE. AS I DID SOME RESEARCH THE SAME ISSUE WAS SUBJECTED TO A FORMAL SAFETY RECALL IN EUROPE. HERE MY WARRANTY EXPIRED SO THE DEALER WANTS TO CHARGE ME A HEFTY FEE FOR WHAT IS BASICALLY A REPAIR TO A MANUFACTURER'S RECOGNIZED DESIGN FLAW. THIS ISSUE NEEDS TO BE INVESTIGATED AS MANY OWNERS OF THIS CAR WILL NOT REPAIR THIS ISSUE WHICH CAN BE FAILED TO BE IDENTIFIED OR WILL BALK AT THE PRICE TAG OF THE CHANGE. IF THE BRACKET FAILS THE WHOLE ENGINE AND DRIVESHAFT WILL DROP AND INTERFERE WITH REAR WHEEL ALIGNMENT RESULTING IN A POSSIBLE CATASTROPHIC LOSS OF CONTROL. THE REPLACEMENT BRACKET IS ALUMINIUM VS THE ORIGINAL ONE IN PLASTIC SO THEY ARE TRYING TO QUICKLY SWEEP THIS DESIGN FLAW UNDER THE RUG. THERE MIGHT HAVE BEEN CATASTROPHIC CRASHES OF THIS TYPE OF CAR IN THE PAST DUE TO IT BUT CROSSING MY FINGERS IT DIDN'T HAPPEN. THE PICTURES I INCLUDE SHOW WHERE THE REPLACEMENT NEEDS TO HAPPEN. #3 IS WHERE THE CRACK IS AND I ALSO HAVE A VIDEO I CAN SUBMIT IF NEEDED.
- Reported
- Jan 2021
- Incident date
- Jan 2021
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainAug 2020 · ODI 11350127Details +Close −
WHILE DRIVING THE VEHICLE SUDDENLY JERKED AND LOST ALL POWER WHILE IN MOTION ON A CITY STREET. I CAN'T IMAGINE WHAT WOULD HAVE HAPPENED IF I WAS ON THE FREEWAY WITH TRAFFIC. THE MESSAGE ON THE SCREEN IN MY CAR STATED DRIVETRAIN MALFUNCTION STOP AND TURN OFF ENGINE DO NOT CONTINUE TO DRIVE CALL ROADSIDE ASSISTANCE.
- Reported
- Aug 2020
- Incident date
- Aug 2020
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringJul 2020 · ODI 11338790Details +Close −
SOMETIMES WHILE DRIVING HIGHWAY SPEEDS STEERING FEELS HARD TO TURN. SEEMS LIKE STEERING WANT TO REMAIN CENTERED OR OVERLY TURNS SUDDENLY AT LOW SPEED. VERY RANDOM. I LOOKED ONLINE AND MANY PEOPLE REPORTED THE SAME ISSUE. I BELIEVE IT NEEDS A SOFTWARE UPDATE. NO WARNING LIGHTS OR CODES STORED IN VEHICLE.
- Reported
- Jul 2020
- Incident date
- May 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainMay 2020 · ODI 11325412Details +Close −
I BELIEVE THIS IS A SAFETY ISSUE AND CAN HAPPEN AT ANY TIME WITHOUT WARNING TO ME OR OTHER OWNERS OF SIMILAR VEHICLES PUTTING MY SAFETY AND OTHER'S SAFETY AT GREAT RISK. ON MAY 20, 2020, I WAS STOPPED ON A RED LIGHT AT NECKEL RD TO CROSS HIGHWAY 86 IN IMPERIAL CA. WHEN IT TURNED GREEN, I RELEASED THE BREAK PEDAL AND NORMALLY ACCELERATED. SUDDENLY MY VEHICLE STOPPED IN THE MIDDLE OF HIGHWAY 86 AND PUT ITSELF IN THE PARK POSITION SHOWING "DRIVE TRAIN FAULT" ALARM. IT STOPPED IN THE MIDDLE OF THE CAR'S TRAFFIC AND I WAS NOT ABLE TO SHIFT IT TO NEUTRAL POSITION TO MOVE IT OUT OF THE WAY. WITH VEHICLES TRAFFIC MOVING AROUND ME, I TURN MY CAR OFF AND ON THREE TIMES, WITH ABOUT TEN SECONDS IN BETWEEN OFF AN ON, BEFORE THE ALARM WOULD RESET. ONCE THE ALARM CLEARED, I ABORTED MY SHORT TRIP AND WAS ABLE TO DRIVE IT BACK HOME SAFELY BUT I AM CONCERN THIS MAY HAPPEN AGAIN AT ANY TIME AT HIGHER SPEEDS PUTTING MY SAFETY AND OTHERS' SAFETY AT RISK. I WOULD LIKE TO KNOW IF OTHER HAVE REPORTED SIMILAR ISSUES / COMPLAINS WITH THIS VEHICLES AND WHAT IS BMW DOING ABOUT IT. THANK YOU VERY MUCH. *TR
- Reported
- May 2020
- Incident date
- May 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainMay 2020 · ODI 11323297Details +Close −
WHEN THE DRIVETRAIN FAILURE LIGHT COMES ON, THE MOTOR FAILS, THEN LOCKS UP IN PARK. YOU CONNOT THEN PUT IT IN NEUTRAL TO GET IT OFF THE ROAD. EVEN THE TOWTRUCK NEEDS DOLLIES TO GET REAR WHEELS OFF THE GROUND. THIS HAPPENED TWICE WHILE STATIONARY, AND SEVERAL TIMES ON THE ROAD. IF I HAD NOT BEEN ABLE TO ROLL TO SHOULDER, IT COULD HAVE CREATED AN ACCIDENT. THERE SHOULD BE A WAY TO GET TO ZNEUTRAL.
- Reported
- May 2020
- Incident date
- Apr 2020
- Mileage
- Not provided
- Outcome flags
- None reported
EngineOct 2019 · ODI 11270293Details +Close −
I WAS STOPPED AT A STOP SIGN AND WHEN I ACCELERATED THE REAR OF THE CAR FELT LIKE IT GOT REAR ENDED. I WALKED AROUND THE CAR, NOTHING WAS WRONG. IT DROVE FINE UP TO 40 MPH, THEN ON THE HIGHWAY, IT MADE A RRRR SOUND. THE NEXT DAY I FOUND OUT THAT THE ENGINE MOUNT BOLT SNAPPED.
- Reported
- Oct 2019
- Incident date
- Oct 2019
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringSep 2019 · ODI 11256755Details +Close −
WHILE PULLING ONTO THE ROAD MY CAR STARTED PULLING STRONGLY TOWARDS THE LEFT AND WAS VERY HARD TO STEER. IT HAD VERY HEAVY DIFFICULT STEERING. IT FELT ABSOLUTELY DIFFERENT THAN ANYTHING I'VE FELT IN THE TWO YEARS OF OWNERSHIP. I PULLED INTO A PARKING LOT AND 'GOOGLED' I3 DIFFICULT STEERING AND CAME ACROSS MULTIPLE FORUM POSTS AND DISCUSSION OF THIS ISSUE. IT APPEARS THE I3 POWER STEERING CAN RANDOMLY STOP WORKING AND THEN RETURNS WITH AN IGNITION CYCLE. I LOCKED THE CAR, WENT IN A STORE FOR 5 MINUTES, AND NORMAL STEERING RESUMED WHEN I DROVE AWAY. ONE BECOMES USED TO THE WAY THEIR CAR DRIVES WHEN THEY DRIVE IT EVERY DAY. WHEN ALL OF A SUDDEN THE STEERING CHANGES DRASTICALLY IT SEEMS IT CAN BE AN ALARMING AND POTENTIALLY DANGEROUS SITUATION.
- Reported
- Sep 2019
- Incident date
- Sep 2019
- Mileage
- Not provided
- Outcome flags
- None reported
EngineSep 2019 · ODI 11254803Details +Close −
TL* THE CONTACT OWNS A 2014 BMW I3. THE CONTACT PURCHASED THE VEHICLE USED IN JUNE OF 2019. IN EARLY AUGUST, A LOUD GRINDING NOISE WAS HEARD WHEN THE AIR CONDITIONING WAS ACTIVATED. WHILE BRAKING, THE CONTACT RELEASED THE ACCELERATOR PEDAL AND HEARD A THUMPING SOUND AND THE DRIVE TRAIN MALFUNCTION INDICATOR ILLUMINATED. THE WARNING INDICATOR INSTRUCTED THE CONTACT TO BRING THE VEHICLE TO THE DEALER FOR SERVICE. THE VEHICLE WAS TAKEN TO BMW SEATTLE (1002 AIRPORT WAY S, SEATTLE, WA 98134, (206) 829-5004) WHERE IT WAS DIAGNOSED THAT THE ENGINE MOUNT BRACKET FRACTURED. THE ENGINE FELL AND PINCHED THE HIGH VOLTAGE CABLE, WHICH CAUSED THE DRIVE TRAIN MALFUNCTION WARNING MESSAGE TO APPEAR. SINCE THE VEHICLE WAS NOT UNDER WARRANTY, IT WOULD COST OVER $5,000 TO REPAIR. THE FAILURE MILEAGE WAS 13,015.
- Reported
- Sep 2019
- Incident date
- Aug 2019
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringAug 2019 · ODI 11245653Details +Close −
INTERMITTENTLY, THE POWER STEERING DOES NOT COME ON WHEN THE CAR IS TURNED ON. STEERING IS HEAVY AND SLOW. TURNING THE CAR OFF AND BACK ON GENERALLY CORRECTS THIS FAULT. IT HAS HAPPENED SEVERAL TIMES OVER THE PAST YEAR. I DOCUMENTED BELOW APPROXIMATELY THE DATE OF THE FIRST EVENT.
- Reported
- Aug 2019
- Incident date
- Mar 2019
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainAug 2019 · ODI 11245101Details +Close −
IN SEVERAL OCCASION, A DRIVE TRAIN MALFUNCTION WHILE I WAS DRIVING IN THE CITY. A "DRIVE TRAIN MALFUNCTION" LIGHTS UP AND CAR STOPS AND WILL NOT SHIFT INTO GEAR AGAIN. I TURNED OFF THE CAR FOR A MINUTE THEN ON AGAIN, THE LIGHT DISAPPEARED. THIS HAPPENED TWICE. THE THIRD TIME I STARTED UP MY CAR AND THE LIGHT APPEARED AGAIN AND THIS TIME THE LIGHT REMAINED AND THE CAR IS IMMOBILIZED. IT IS VERY ODD THAT A DRIVE TRAIN IS MALFUNCTIONED AFTER ONLY 39,000 MILES. I HAVE LEARNED THAT MOST OF THE DRIVE TRAIN ON THE I3 ARE OFTEN MALFUNCTION AND IS EXPENSIVE TO REPAIR. I HAVE A 2014 BASE MODEL AND WAS TOLD THAT IT HAS GONE OUT OF WARRANTY BECAUSE THE 5 YEARS CAME BEFORE THE 50,000 MILES.
- Reported
- Aug 2019
- Incident date
- Aug 2019
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel/Propulsion SystemJul 2019 · ODI 11229974Details +Close −
THE I3 REQUIRES FUNCTIONAL HV BATTERY COOLING TO OPERATE PROPERLY AND SAFELY. THE CAR USES A HEAT PUMP SYSTEM TO CONDITION THE HV BATTERIES. ON MY CAR, THE A/C SYSTEM (BATTERY CONDITIONING) FAILED WITH NO MESSAGE OR WARNING TO THE DRIVER. WHEN I TOOK THE CAR TO A DEALERSHIP, I WAS GIVEN A QUOTE FOR $24,038.21 TO FIX THE CAR. THE INVOICE ALSO STATES "NOTE: VEHICLE UNSAFE TO DRIVE." HOW I DISCOVERED THIS PROBLEM THIS VEHICLE IS AN EARLY I3 WITH THE FAST-CHARGE SYSTEM INCLUDED. IN JULY, 2018, THE FAST-CHARGE FAILED TO WORK. I TRIED SEVERAL CHARGERS AND THEY ALL FAILED TO COMMUNICATE WITH THE VEHICLE. WHILE THIS WAS IRRITATING, I DID NOT TAKE THE CAR FOR SERVICE BECAUSE FAST-CHARGING IS NOT A REQUIREMENT TO DRIVE THE CAR AND I DON'T USE IT OFTEN. I AM SPECULATING THAT THE A/C SYSTEM BEGAN TO FAIL AT THIS TIME, BUT I WAS GIVEN NO WARNING OR MESSAGE. IN THE FALL OF 2018, THE CAR BEGAN MAKING A MUCH LOUDER MOTOR NOISE DURING PRE-CONDITIONING IN MY GARAGE. WHEN I TOOK THE CAR FOR SERVICE IN FEB., 2019, A BMW DEALERSHIP COULD NOT DUPLICATE THE PROBLEM (THE PROBLEM HAPPENED EVERY DAY DURING PRE-CONDITIONING AND DRIVING). IN APRIL, 2019, I TURNED ON THE A/C AND DISCOVERED THE CABIN A/C DID NOT WORK. I TOOK THE CAR TO A DIFFERENT DEALERSHIP. THEY DIAGNOSED THE PROBLEM AS A/C VALVE FAULTS, GRAY METALLIC DEBRIS, INSUFFICIENT REFRIGERANT (877G VS. REQUIRED 970G), AND ZERO (VS. REQUIRED 300G) REFRIGERANT OIL. ACCORDING TO BMW LITERATURE ( BMW TECHNICAL TRAINING, HEATING AND A/C SYSTEMS, P.43), "THESE QUANTITIES ARE CRUCIAL TO THE OPERATION OF THE SYSTEM........" THIS QUOTE REFERS TO THE QUANTITY OF REFRIGERANT IN THE SYSTEM OF THE BEV OR REX. I HAVE ATTACHED THE INVOICE FROM BMW-ROCHESTER HILLS ON JUNE 1 WITH THE DIAGNOSTIC INFORMATION AND THE QUOTATION FOR REPAIRING THE SYSTEM. THE TRAINING MANUAL IS A LARGE FILE. I CAN SEND IT AS REQUIRED.
- Reported
- Jul 2019
- Incident date
- Jun 2019
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainApr 2019 · ODI 11193570Details +Close −
THE CAR, WHILE DRIVING ON A 2 LANE ROAD, CEASED IT OPERATION ANNOUNCING IT HAD DRIVE TRAIN FAILURE. LUCKILY I WAS SLOWING FOR A LIGHT, AS THE STEERING AND BRAKES ALSO BECAME UNRESPONSIVE. THE CAR COULD BE MANUALLY TURNED OFF (THE REMAINING FUNCTIONS AND POWER OFF). IT THEN COULD BE TURNED BACK ON AND DRIVEN. IN OTHER WORDS, THE CAR DECIDED TO GO OFF LINE WHILE IN A STATE OF ENGAGEMENT WITH THE ROAD AND THE DRIVER.
- Reported
- Apr 2019
- Incident date
- Apr 2019
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringApr 2019 · ODI 11193670Details +Close −
ASSISTED STEERING IS WORKING INTERMITTENTLY AND INCORRECTLY IDENTIFYING STRAIGHT. HAPPENS OCCASIONALLY WHEN DRIVING, CAUSING DRIVER TO HAVE TO ADJUST STEERING DIRECTION. SAFETY ISSUE THAT COULD LEAD TO ACCIDENTS.
- Reported
- Apr 2019
- Incident date
- Apr 2019
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringMar 2019 · ODI 11190022Details +Close −
MY BMW I3 OVER THE PAST YEAR WHEN DRIVING AT ANY SPEED HAS HAD A HANDFUL OF TIMES WHERE POWER STEERING BECOMES EXTREMELY TWITCHY OUR CUTS OUT COMPLETELY LIKE IT DOESN'T KNOW WHAT CENTERED IS SO THAT I HAVE NO POWER STEERING AND THIS CREATES A SAFETY HAZARD FOR DRIVERS. THE CAR IS UNSTABLE AND NO LONGER RETURNS TO CENTER WHEN TAKING CORNERS AND FEELS EXTREMELY HEAVY. THE ONLY WAY TO FIX THIS IS TO SHUT THE CAR OFF FOR 3-5 MINUTES UNTIL IT RESETS. BECAUSE IT HAPPENS RANDOMLY AND THERE IS NO ERROR CODE DEALERS ARE UNABLE TO DUPLICATE OR FIX THE ISSUE.
- Reported
- Mar 2019
- Incident date
- Mar 2019
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringFeb 2019 · ODI 11182758Details +Close −
TEMPORARY LOSS OF POWER ASSIST. FROM A STOP, THE ASSIST WILL FUNCTION CORRECTLY UNTIL 30MPH. FROM THEN ON, THERE WILL BE NO POWER ASSIST UNTIL COMING TO A FULL STOP. THE PATTERN REPEATS ITSELF FOR THE REMAINDER OF THE TRIP. ONCE THE VEHICLE IS TURNED OFF, IT COULD TAKE DAYS OR MONTHS FOR THIS TO HAPPEN AGAIN. BMW STATES THEY "CAN NOT REPRODUCE". THIS SITUATION MAKES THE VEHICLE VERY UNSTABLE AND DANGEROUS.
- Reported
- Feb 2019
- Incident date
- Feb 2019
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringFeb 2019 · ODI 11181286Details +Close −
I WAS DRIVING THE CAR AND THE STEERING SUDDENLY BECAME HEAVY - NO LONGER SELF-CENTERING. THE CAR WOULD STILL GO WHERE I POINTED IT, BUT THE WHEEL WOULDN'T RETURN TO CENTER LIKE USUAL. IT FELT VERY STIFF. AFTER SHUTTING THE CAR OFF FOR A FEW MINUTES, IT RETURNED TO NORMAL.
- Reported
- Feb 2019
- Incident date
- Feb 2019
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemFeb 2019 · ODI 11175779Details +Close −
THE REX (RANGE EXTENDER) ON MY I3 DOES NOT TURN ON, AT RANDOM, WHEN THE BATTERY LEVEL OF THE VEHICLE GETS TO A POINT THAT IS LOW ENOUGH FOR IT TO TURN ON. WHEN THIS HAPPENS, THE VEHICLE EXPERIENCES A SUDDEN AND VIOLENT LOSS OF SPEED WITH NO WARNING. THIS HAS, ON MORE THAN ONE OCCASION, NEARLY CAUSED AN ACCIDENT WHILE IN TRAFFIC. THE BMW DEALERSHIP HAS CONFIRMED THIS IS AN ISSUE IN MY VEHICLE AND HAS SUCCESSFULLY BEEN ABLE TO REPRODUCE IT ON MORE THAN ONE OCCASION. IT HAS BEEN 'FIXED' ON MORE THAN ONE OCCASION AS WELL. THE VEHICLE STILL EXPERIENCES THIS ISSUE INTERMITTENTLY WITH NO WARNING. THE DEALERSHIP IS NO LONGER ABLE TO REPRODUCE THIS ISSUE WHEN TAKEN IN FOR SERVICE. THE DEALERSHIP HAS NOW TAKEN A STANCE THAT THE VEHICLE VIOLENTLY LOSING POWER AND SPEED (AS IF THE BRAKES HAVE BEEN APPLIED HEAVILY) IS "OPERATION NORMALLY FOR CONDITIONS" AND "NO ACTIONS TAKEN" AND ADVICE THAT THIS IS AN ACCEPTABLE AND KNOWN AND HAVE "ADVISED CUSTOMER OF LIMITATION OF DRIVING ON THE REX WITH TOO MANY CUSTOMER DEMANDS..." THE VEHICLE HAS EXPERIENCED THE REX NOT TURNING ON AND LOSING POWER WHILE IN MOTION AND ON THE HIGHWAY AND SURFACE / LIGHT COMMERCIAL STREETS AT ALL LEVELS OF SPEED. THE DIRECTION OF TRAVEL DOES NOT LIKELY HAVE ANY IMPACT ON THIS. IT HAS HAPPENED WHILE GOING 35MPH AND ALSO WHILE GOING 70MPH, AND OTHER SPEEDS IN BETWEEN. IT HAS BEEN CONFIRMED AND HAPPENED TO MYSELF, MY WIFE, AND AT LEAST TWO SEPARATE TIMES (DURING THE SAME TRIP, ON DIFFERENT DAYS) TO THE DEALER WHILE IT WAS IN THEIR CARE FOR REPAIR.
- Reported
- Feb 2019
- Incident date
- Jan 2019
- Mileage
- Not provided
- Outcome flags
- None reported
SuspensionNov 2018 · ODI 11151792Details +Close −
I WENT TO LEAVE WORK. UPON TURNING THE CAR ON I NOTICED 3 WARNINGS APPEAR WHICH REQUIRED ME TO READ THEM AND ACKNOWLEDGE THEM. THEY WERE ALL RELATED TO THE AUTO BRAKING/PEDESTRIAN WARNING SYSTEM. DRIVING HOME THE VEHICLE WAS DRIVING STRANGE. I NOTICED THAT THE STEERING WHEEL WAS TURNED SLIGHTLY COUNTERCLOCKWISE VERSUS NORMAL WHEN DRIVING STRAIGHT. THE CAR WAS RESPONDING STRANGE WHEN THE DRIVERS SIDE HIT A DIP OR RISE IN THE ROAD. THE REAR END FELT "LOOSER" THAN NORMAL. WHEN I GOT HOME I PARKED IT AND CALLED THE LOCAL BMW DEALER. THEY ARRANGED FOR A TOW. ONCE THE CAR GOT THERE THEY PUT IT UP ON A LIFT, THEY CALLED AND INFORMED ME THAT THE LEFT REAR "CONTROL ARM" (CASTER LINK) WAS BROKEN INTO 2 PIECES. THE CAR WAS BMW INSPECTED AND CERTIFIED PRE-OWNED, WITH ONLY 9K MILES AND A CLEAN CARFAX. THERE ARE NO SIGNS OF ANY DAMAGE OR OF ANYTHING EVER TOUCHING THE CASTER LINK. ORIGINAL WHEELS, ORIGINAL TIRES.
- Reported
- Nov 2018
- Incident date
- Nov 2018
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainJun 2018 · ODI 11103478Details +Close −
WHEN THE VEHICLE ENTERS A 'FAULT' MODE, SUCH AS DRIVE MOTOR MALFUNCTION, THE CARS DISCONTINUES POWER TO THE DRIVE MOTOR, ALLOWS THE VEHICLE TO ROLL TO A STOP, THEN ELECTRONICALLY PUTS THE TRANSMISSION IN PARK. AS LONG AS THE FAULT CODE EXISTS THE VEHICLE CANNOT BE PUSHED OR TOWED OUT OF HARMS WAY. I WAS ABOUT TO TURN ON TO A VERY BUSY 3-LANE [NO SHOULDER] HIGHWAY WHEN IT SHUT DOWN. NOT EVEN THE POLICE COULD ASSIST ME IN PUSHING IT OUT OF THE INTERSECTION. HAS I TURNED AND STARTED DOWN THAT ROAD AND THE VEHICLE THEN GONE INTO FAULT MODE, I WOULD HAVE BEEN HIT WITH A MATTER OF MINUTES.NO OTHER VEHICLE I KNOW OF DOES NOT LET THE OWNER PUT IT IN NEUTRAL AND PUSH IT OFF TO THE SIDE OUR OUT OF HARMS WAY. THIS IS AN ALL ELECTRIC CAR SO THE DEALER SHOULD BE ABLE TO MAKE A SIMPLE PROGRAMMING CHANGE. I HAVE CALLED THE DEALER, HE REFERRED ME TO BMW NORTH AMERICA. I TALKED TO THEM AT LENGTH ON THE PHONE AND THEY HAVE NO WAY OF PASSING ON MY CONCERNS TO THE MANUFACTURER (BMW GERMANY).
- Reported
- Jun 2018
- Incident date
- Jun 2018
- Mileage
- Not provided
- Outcome flags
- None reported
StructureJan 2018 · ODI 11058406Details +Close −
THE DRIVER'S DOOR DOES NOT CLOSE OR DOES NOT LATCH. THERE ARE TIMES WHEN IT UNLATCHES/OPENS WHILE I AM DRIVING AS WELL. BMW DEALERSHIP STATES THAT IT REQUIRED OIL ON THE LATCH BUT THAT HAS NOT FIXED THE ISSUE. THE PROBLEM HAPPENS WHEN I TRY TO CLOSE THE DOOR AND DRIVE AND WHILE DRIVING. THIS HAS HAPPENED MULTIPLE TIMES.
- Reported
- Jan 2018
- Incident date
- Jan 2018
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherDec 2017 · ODI 11055105Details +Close −
DECEMBER 6TH, 0650, I DROVE DOWN THE READY AVE NW IN FORT WALTON BEACH FL. I WAS DRIVING NORMAL - SPEED LIMIT 35 - WHEN I DROVE OVER A HUGE CUTOUT ON THE ROAD BECAUSE THERE WERE NO WARNING SIGNS, NO CONES - NOTHING. JUST A BIG HOLE IN THE MIDDLE OF THE STREET. FRONT RIGHT TIRE GOT SEVERE DAMAGE FROM THAT CUTOUT ON A ROAD AND MY CAR NEEDED ALIGNMENT AFTER REPLACEMENT BECAUSE IT WAS PULLING TO THE RIGHT.MY CHILD WAS IN A HOSPITAL AND I HAD TO GO COUPLE DAYS AFTER TO TAKE A PICTURE. THE CUTOUT WAS COVERED AND FILLED. I TOOK PICTURES OF EVIDENCES. I AM LOOKING TO FIND OUT WHO IS RESPONSIBLE FOR THIS CUT OUT AND COST OF MY TIRE DAMAGE/REPLACEMENT AND ALIGNMENT. RECEIPTS SHOW ALL 4 TIRES WITH DISCOUNTS. THE COST FROM THAT FOR ONE TIRE IS $270.76 AND I WANT TO BE REIMBURSED AT LEAST FOR THAT. THANK YOU.
- Reported
- Dec 2017
- Incident date
- Dec 2017
- Mileage
- Not provided
- Outcome flags
- None reported
Seat BeltsMar 2017 · ODI 10966148Details +Close −
WARNING LIGHT INDICATES "PASSENGER RESTRAINT SYSTEM WARNING". TOOK TO DEALER AND THEY SAID IT IS RELATED TO PASSENGER SEAT BELT. REPAIR IS NOT COVER BY WARRANTY AS AUTO HAS 52,700 MILES ON IT. DEALER CHARGES $1,242 FOR PARTS AN LABOR.
- Reported
- Mar 2017
- Incident date
- Mar 2017
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainFeb 2017 · ODI 10956973Details +Close −
THIS CAR IS EXTREMELY DANGEROUS. 'THE EME MALFUNCTION HAPPENED THE FIRST DAY THAT I DROVE THE CAR AFTER PURCHASING. NOT LONG AFTER I STARTED DRIVING IN THE MORNING THE COMPUTER SAID THAT THE REX WASN'T WORKING. ABOUT 40 MINUTES LATER ON MY TRIP, THE COMPUTER SAID THAT THE CAR WAS PERFORMING MAINTENANCE ON THE REX. IN THE EVENING WHILE DRIVING HOME, THE COMPUTER SAID THAT THE BATTERY WAS DISCHARGING, AND THEN THE CAR LOST POWER ON THE FREEWAY. I WAS ABLE TO GET IT TO START AGAIN AFTER SOME TIME. THIS WAS PARTICULARLY SCARY AT THE TIME AS I HAD MY 18 MONTH GRANDSON IN THE BACK SEAT. 'THE SECOND EME FAILURE WAS SERIOUSLY MORE DANGEROUS. I WAS TRAVELING ON 405 SOUTHBOUND WHEN THE POWER TRAIN MALFUNCTION WARNING CAME ON AND IMMEDIATELY THE CAR LOST POWER. I WAS NOT ABLE TO PULL OFF THE FREEWAY AND THE CAR STOPPED IN THE FAR RIGHT LANE WITH NO SHOULDER. CARS WERE COMING UP SO FAST AND CLOSE. I WAS AFRAID FOR MY LIFE SO I FLED THE CAR AND JUMPED OVER THE GUARDRAIL FOR SAFETY. I CALLED THE POLICE AND THEY HAD TO BLOCK THE LANE AND PUT OUT FLARES UNTIL AN EMERGENCY TOW TRUCK COULD ARRIVE. 'I AM VERY AFRAID OF THIS CAR AND SINCE THE SECOND EVENT HAPPENED I HAVEN'T DRIVEN THE 100-MILE JOURNEYS FOR WHICH WE BOUGHT THE CAR. I BABYSIT MY GRANDSON WHO LIVES UP NORTH, AND THIS IS THE REASON WE PURCHASED THIS CAR, TO SAVE ON GAS. I DO NOT WANT TO PUT MY GRANDSON IN DANGER SO I NOW USE OUR OTHER CAR, WHICH DOES NOT HAVE GOOD GAS MILEAGE. BOTH TIMES WERE ON THE FREEWAY AT FREEWAY SPEEDS
- Reported
- Feb 2017
- Incident date
- Dec 2016
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel/Propulsion SystemJan 2017 · ODI 10947009Details +Close −
AFTER A RECENT SOFTWARE UPDATE, THE COMPUTER IS UNABLE TO INDICATE THE ACCURATE STATE OF CHARGE, CAUSING UNEXPECTED POWER LOSS. MY RANGE EXTENDER WAS NOT ABLE TO ENGAGE BEFORE POWER LOSS, AND THE CAR INDICATED 50+ MILES OF RANGE REMAINING. I WAS DRIVING ON A FREEWAY WHEN THE POWER LOSS OCCURRED, WHICH TOOK ME FROM 65 MPH TO A DEAD STOP IN A MANNER OF SECONDS. *TR
- Reported
- Jan 2017
- Incident date
- Jan 2017
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainJan 2017 · ODI 10938956Details +Close −
LEFT MOTOR MOUNT BOLT BROKE WHEN TRAFFIC LIGHT TURNED GREEN AT 4:00 PM IN FRIDAY RUSH HOUR TRAFFIC. THE BOLT FAILURE SHIFTED MOTOR DOWN ~3" AND BROKE POWER CABLE(S) AND BATTERY COOLING LINES. THE CAR SHIFTED INTO "N", ONCE, AND ROLLED OFF THE ROAD INTO A PARKING PLACE. SHIFTED INTO "P" AND CONTACTED BMW ROAD SIDE SERVICE. BMW SERVICE ASKED TO SHIFT INTO "N" BUT THE CAR REMAINED IN "P". THEY DID NOT HAVE WORKAROUND INSTRUCTIONS TO FORCE IT INTO "N" AND REPORTED THERE WERE NO TIRE "SKATES" TO SLIDE CAR ON A FLAT-BED. MORE TECHNICAL DETAILS AT: HTTP://WWW.MYBMWI3.COM/FORUM/VIEWTOPIC.PHP?F=15&T=4266#P37104
- Reported
- Jan 2017
- Incident date
- Dec 2016
- Mileage
- Not provided
- Outcome flags
- None reported
TiresDec 2016 · ODI 10938614Details +Close −
BMW ARE MANUFACTURING NEWER MODEL TIRES FOR THEIR I3 . THESE TIRES ARE VERY NARROW COMPARED TO OTHER CARS THAT GET EASILY WORN OUT . THE TIRE TREAD READINGS SHOW THAT THEY ARE BELOW SAFETY LEVEL, WITHIN 12K MILES OF DRIVING. THEY ARE VERY UNSTABLE AND CAN BE A RISK FACTOR WHILE DRIVING ON THE ROADS. *TR
- Reported
- Dec 2016
- Incident date
- Dec 2016
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainNov 2016 · ODI 10925277Details +Close −
DRIVING SOUTHBOUND ON I680 IN NORTHERN CALIFORNIA, CAR SWITCHED TO THE RANGE EXTENDER JUST BEFORE ME GETTING TO THE ALTAMONT PASS. PART WAY UP THE HILL CAR LOST POWER UNEXEPTEDLY. TOOK CAR BACK TO BMW DEALERSHIP AS IT WAS IN THE SHOP THE WEEK BEFORE FOR A DRIVE TRAIN MALFUNCTION. DEALER SAID THIS POWRE LOSS WAS NORMAL FOR THE VEHICLE ON THE GRADE AS THE REX CANNOT KEEP HIGH VOLTAGE BATTERY CHARGED UP ENOUGH WHILE GOING UPHILL. THEY SAID IT WAS TO BE EXPECTED. NOTHING RECEIVED PRIOR TO SALE INFORMATION OF THIS POSSIBLITY.
- Reported
- Nov 2016
- Incident date
- Nov 2016
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsAug 2016 · ODI 10895727Details +Close −
PASSENGER SEAT SENSOR WOULD FAIL TO DETECT A PASSENGER AFTER DRIVE LASTING 20 MINUTES OR MORE. THE PASSENGER AIR BAG WILL NOT DEPLOY IN THIS STATE BECAUSE NO FAULT CODES ARE REGISTERED IN THE SEAT SENSOR OR ANYWHERE ELSE. BMW CLAIMS THAT THIS CAUSED BY "CELL PHONE INTERFERENCE" AND IT "CAN NEVER BE FIXED" BUT HAS REPLACED MY SEAT SENSOR WITH A TOTALLY REDESIGNED SEAT SENSOR. NO ONE CAN EXPLAIN WHY THE "CELL PHONE INTERFERENCE" LINE WAS USED OR WHY THE SEAT SENSOR WAS REDESIGNED. I PRESUME MY CAR IS FIXED WITH THE NEW REDESIGNED MAT BUT OTHER 2014 I3S MAY NOT BE. THIS ISSUE WOULD OCCUR IN MOTION OR WHILE STATIONARY, ON CITY OR HIGHWAY STREETS. THIS ISSUE WOULD ALSO OCCUR *WITHOUT* CELL PHONES IN THE CAR. ONCE THE ISSUE OCCURS, THE AIRBAG WOULD NOT COME ON AGAIN UNLESS THE CAR WAS LEFT ALONE FOR AN EXTENDED PERIOD OF TIME (TURNING THE CAR OFF AND THEN BACK ON WITHIN 5 MINUTES WOULD NOT FIX THE ISSUE.)
- Reported
- Aug 2016
- Incident date
- Jun 2016
- Mileage
- Not provided
- Outcome flags
- None reported
Vehicle Speed ControlJun 2016 · ODI 10876037 · crashDetails +Close −
I TURNED RIGHT INTO A PARKING SPOT IN FRONT OF A COMMERCIAL BUIDLING. I REMEMBER SLOWING DOWN AS I APPROACHED THE PARKING SPACE. AS THE CAR SLOWED, IT SUDDENLY JERKED AND THEN ACCELERATED CAUSING IT TO GO OVER THE CONCRETE PARKING HEADER AND COLLIDE INTO BUILDING EXTERIOR AND METAL GATE. THE CAR WAS IN SLOW SPEED AS I ENTERED THE SPACE. THE SUDDEN UNEXPECTED ACCELERATION CAUGHT ME BY SURPRISED AS I COULD SEE MY FOOT WAS NOT ON THE ACCELERATOR PEDAL. BY THE TIME I COULD APPLY THE BREAKS, THE CAR HAD ALREADY HIT THE BUILDING WHICH CAUSE THE CAR TO STOP MOVING. THE DISTANCE TRAVELED WAS APPROXIMATELY 12-15 FEET.
- Reported
- Jun 2016
- Incident date
- Jun 2016
- Mileage
- Not provided
- Outcome flags
- Crash
Power TrainJun 2016 · ODI 10872244Details +Close −
WHILE DRIVING THE CAR AND AT A STOP LIGHT THE CAR MADE SOME JERKY NOISE AND GOT THE "DRIVETRAIN MALFUNCTION - STOP AND TURN OFF ENGINE. DO NOT CONTINUE DRIVING. CALL ROADSIDE ASSISTANCE" MESSAGE. THIS HAS HAPPENED ABOUT 6 MONTHS AGO AND HAD THE CAR TOWED TO THE SERVICE AND THEY NEVER FOUND ANY PROBLEM. NOW IN THE SPAN OF A DAY IT HAS HAPPENED 3 TIMES. WHEN I TURN OFF ENGINE, WAIT A MINUTE OR SO AND START AGAIN, I WAS ABLE TO DRIVE THE CAR AGAIN. I AM NOT SURE WHY THIS IS HAPPENING AND I HAVE LOOKED THROUGH ALL BMW FORUMS AND FACEBOOK PAGES AND NOBODY SEEMS TO HAVE AN ANSWER. I AM WORRIED ABOUT DRIVING THE CAR AND HAVING IT COMPLETELY HALT IN THE MIDDLE OF DRIVING ON THE FREEWAY. THIS NEEDS TO BE ADDRESSED BY BMW AND I HAVE YET TO GET AN ANSWER.
- Reported
- Jun 2016
- Incident date
- Jun 2016
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainMay 2016 · ODI 10869984Details +Close −
I TEST DROVE A BMW I3. I GOT INTO TROUBLE BECAUSE THEY FORGOT TO CHARGE IT UP COMPLETELY WHEN I DROVE IT. ALMOST DIED. CONSUMER REPORTS DESCRIBES IT ALL BETTER THAN I CAN: "A NEW LAWSUIT ALLEGES THAT BMW I3 ELECTRIC CARS CAN SUDDENLY SLOW DOWN WHEN THEIR BATTERY POWER IS LOW, POTENTIALLY PUTTING PASSENGERS IN DANGEROUS SITUATIONS. FILED TUESDAY IN U.S. DISTRICT COURT IN LOS ANGELES, THE CLASS-ACTION SUIT ALLEGES THAT THE I3'S 'RANGE EXTENDER FEATURE ... DOESN'T PRODUCE ENOUGH POWER TO PREVENT A DRAMATIC DECREASE IN THE VEHICLE'S PERFORMANCE. AS ALLEGED, IF THE CAR IS UNDER ANY KIND OF SIGNIFICANT LOAD (SUCH AS GOING UP A HILL, OR LOADED WITH PASSENGERS), THE SPEED OF THE CAR WILL DRAMATICALLY DECREASE AS THE BATTERY CHARGE DIMINISHES,' ACCORDING TO A PRESS RELEASE FROM PLAINTIFF ATTORNEY JONATHAN MICHAELS OF NEWPORT BEACH, CALIF." -- CONSUMER REPORTS MAGAZINE REPORTS.
- Reported
- May 2016
- Incident date
- May 2016
- Mileage
- Not provided
- Outcome flags
- None reported
This page shows the latest 50 reports to keep it usable. The count above includes every complaint NHTSA has returned for this model year.
Recalls(4)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
Fuel SystemSep 2017 · 17V088000Details +Close −
BMW of North America, LLC (BMW) is recalling certain 2014-2017 i3 REx hybrid electric vehicles. The fuel tank vent line may rub against the ribbed wire protection sleeve of the battery positive (B+) cable, creating a hole in the vent line and causing a fuel vapor leak.
Risk: A fuel vapor leak in the presence of an ignition source can increase the risk of a fire.
Remedy: BMW will notify owners, and dealers will inspect the fuel vent line, replacing it as necessary, and install a clip to prevent it from chafing, free of charge. The recall beganApril 3, 2017. Owners may contact BMW customer service at 1-800-525-7417.
Open full NHTSA recall record →Air BagsJul 2015 · 15V628000Details +Close −
BMW of North America, LLC (BMW) is recalling certain model year 2014-2016 MINI Cooper S and MINI Cooper two-door vehicles, 2015-2016 MINI John Cooper Works and MINI Cooper S and MINI Cooper four-door vehicles and 2014-2015 BMW i3 vehicles. Due to a manufacturing error, the passenger frontal air bag may not deploy properly in a low speed crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Risk: In the event of a vehicle crash, an air bag that does not deploy properly increases the risk of injury to the front seat passenger.
Remedy: MINI and BMW will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began on November 25, 2015. Owners may contact MINI customer service at 1-866-825-1525 and BMW customer service at 1-800-525-7417.
Open full NHTSA recall record →Air Bags · 14V422000Details +Close −
BMW of North America, LLC (BMW) is recalling a certain model year BMW i3 vehicle manufactured March 31, 2014, and certain 2014 MINI Cooper Hardtop vehicles manufactured February 2, 2014 to May 30, 2014. The affected vehicles may have been manufactured with an air bag inflator that was not assembled correctly. This could cause the air bag to not deploy properly in the event of an accident.
Risk: If the air bag deploys improperly in the event of a crash necessitating deployment of the air bags, the seat occupant may be at an increased risk of injury.
Remedy: BMW will notify owners, and dealers will replace the front passenger side air bag, free of charge. The recall began in September 2014. Owners may contact BMW customer service at 1-800-525-7417.
Open full NHTSA recall record →Air Bags · 17V720000Details +Close −
BMW of North America, LLC (BMW) is recalling certain 2014-2018 BMW i3 electric and hybrid electric vehicles. Unbelted, small adult, drivers may be at a higher risk of neck injury in the event of a frontal crash. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Risk: During a frontal impact, unbelted, small adult, drivers could be at a higher risk of neck injury.
Remedy: BMW will notify owners, and dealers will update the Driver air bag control unit software, free of charge. The recall is expected to begin January 8, 2018. Owners may contact BMW customer service at the dedicated i3 recall number 1-855-269-3361.
Open full NHTSA recall record →A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
1 NHTSA investigation on record
Investigations are agency reviews, not findings that a vehicle is defective.
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
Crash-test ratings
No NHTSA crash test is on record for this year. Some vehicles and model years were not tested or do not have a published NCAP result.
Fuel economy by trim
| Trim | Engine | Drivetrain | Transmission | City | Hwy | Combined |
|---|---|---|---|---|---|---|
| i3 BEV | — | Rear-Wheel Drive | Automatic (A1) | 137 | 111 | 124 |
| i3 REX | 0.6L 2-cyl | Rear-Wheel Drive | Automatic (A1) | 41 | 37 | 39 |
EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.
Before you buy
Useful next checks
Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.
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Compare the year-by-year record
Open another year for its own evidence-gated decision. TireKick does not crown a best year from raw complaint totals.
2014 BMW i3: frequently asked
What does the complaint record show for the 2014 BMW i3?
Owners filed 71 NHTSA complaints about the 2014 BMW i3. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.
What are the most common problems on the 2014 BMW i3?
The most-reported problem areas are Power Train (28% of complaints) and steering (14%).
How many recalls does the 2014 BMW i3 have?
4 recalls have been issued that affect the 2014 BMW i3, covering components such as fuel system. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2014 BMW i3 get?
The EPA rates the 2014 BMW i3 between 39 and 124 mpg combined, depending on trim and drivetrain.