TireKick

Model-year record

2020 Audi A6
Image: Wikimedia Commons contributor · See source file

2020 Audi A6

See the complaints, recalls, crash rating, and fuel economy in the public record. Then check the mileage and history of the car you found.

This page shows records, not a buy or avoid call.

The same model year can include a well-kept car and a neglected one. Use these records to plan what to check. Use the specific-car check when you know the mileage.

Complaints filed

32

Reports to NHTSA, 2020

Safety recalls

9

NHTSA campaigns on record

NHTSA crash test

Overall NCAP rating

Combined MPG

24

EPA estimate

Known issues

Electrical System issues lead owner complaints (59% of 32 reports), followed by forward collision avoidance (13%).

Electrical System59% · 19 reports
Forward Collision Avoidance13% · 4 reports
Structure9% · 3 reports
Power Train6% · 2 reports
Steering6% · 2 reports
Fuel/Propulsion System3% · 1 report
Suspension3% · 1 report

Share of all 32 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11559037, ODI 11526617, ODI 11511811, ODI 11503455, ODI 11722661.

Individual complaint reports(32)

Showing the 32 most recent reports
Electrical SystemMar 2026 · ODI 11722661Details +

The Audi software/MMI system has issues showing the 360 cameras in addition to the rear facing camera. Every few starts when I back out of a parking space/garage, the side mirror cameras show a black or camera with a cancel sign on the screen. The issue will not stop until the car is parked/off. for at least an hour. This issue has been happing since I purchased the car back in early 2021 and Audi did not "lemon-out" the car. I believe this is just as dangerous as the recent backup camera recall. I have asked Freehold, NJ Audi and Cherry Hill, NJ Audi to review, but they said if it doesn't happen when there, they can't action. I believe this is the same software issue the backup camera has and requires a similar recall as drivers rely on the side cameras for parking and there is a risk we c an hit another object or person.

Reported
Mar 2026
Incident date
Mar 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11722661 at NHTSA →
Electrical SystemMar 2026 · ODI 11722663Details +

Audi A6s have had massive issues with the door actuators. There are times when you go open the passenger side doors (both front and rear) and the doors will not open as there is either an electrical, software, or device specific issue. It requires 2-3 pulls of the door latch to open the front and rear passenger doors. The issues keep appearing a month or two after the dealership supposedly fixes the issue. I have had this fixed/reviewed 4+ times between Freehold, NJ and Cherry Hill, NJ Audi dealerships. This has been going on since I purchased the car in early 2021. I have asked them to push this up to Audi corporate and have received no response. Audi will also not offer a lemon buyout for these door issues. I believe this needs to be heavily reviewed as if you search the Audi forum websites online, this is a constant problem for the 2018-2023 A6s.

Reported
Mar 2026
Incident date
Mar 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11722663 at NHTSA →
Electrical SystemFeb 2026 · ODI 11716608Details +

* Passenger front Seat wiring harness corrosion and failure due to water ingress due to leaking web plate in the longitudinal member on passenger side. Water ingress in passenger compartment caused electrical failure and black mold to grow in the interior carpet and seat rails as well as in an electrical well in the floor board. *Black mold and mildew can cause long term health risks to those persons exposed especially if one didn’t know the mold was present. *The vehicle has been repaired at VW dealership in Missoula, MT. Service tech couldn’t figure where the water was coming from. Finally did research to find an Audi TSB 2059792/5 with the cause and remedy. *Recently Purchased this car and later found the seat not working. The VW dealership/service found the electrical corrosion and mold. Mold was not visible until the seat was moved. Mold was extensive throughout the passenger side under the seat - spread and growing under the carpet, insulation and in the electrical well in the floor board. Pictures attached - tech write up also available upon request. No warning lights were present. ** Audi put out a TSB (Tech Service Bulletin) in 2023 and repaired the cars under warranty - assume this was a wide spread issue for a TSB to be issued and for Audi to manufacture parts to fix the problem. Mold can have serious long term consequences to anyone exposed. I believe Audi should have done a recall for safety reasons. I just bought the car on 1/10/26 used with under 40,000 miles. Carfax or other research did not turn up a recall. I have sent a letter to Audi of America detailing the problem, referencing the TSB and asking them to cover the cost of repair as they had covered the cost on vehicles under warranty. This car is just out of the 5 year warranty but has only 40,000 miles on it. No recall was issued that I can find. Any help you render would be appreciated. Mold exposure is serious if not immediate.

Reported
Feb 2026
Incident date
Jan 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11716608 at NHTSA →
Electrical SystemJan 2026 · ODI 11709059Details +

The contact owns a 2020 Audi A6. The contact stated that while the vehicle was parked, water leaked into the vehicle and accumulated in the rear passenger’s side area of the vehicle. The contact initially believed that the failure might be related to inclement weather; however, the issue persisted. The vehicle was taken to a dealer, where a video diagnostic inspection was performed. The dealer diagnosed that water had entered in through the longitudinal member and passenger’s side footwell, causing damages to the gateway control module which required replacement. The vehicle was not repaired. The contact expressed concerns that water intrusion could create a hazardous condition and potentially lead to additional vehicle failures. The manufacturer was made aware of the failure. The approximate failure mileage was 67,000.

Reported
Jan 2026
Incident date
Jan 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11709059 at NHTSA →
StructureNov 2025 · ODI 11698392Details +

I was traveling at ~65mph on the freeway when the sunroof spontaneously exploded. It was louder than a gunshot—I nearly lost control of the vehicle. The explosion occurred in the outward direction. There was no evidence of impact of preexisting damage. Internet research suggests this is not an uncommon occurrence.

Reported
Nov 2025
Incident date
Nov 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11698392 at NHTSA →
Electrical SystemOct 2025 · ODI 11694170Details +

Water intrusion in passenger floor board which causes problem with control module and reduces acceleration

Reported
Oct 2025
Incident date
Oct 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11694170 at NHTSA →
Fuel/Propulsion SystemFeb 2024 · ODI 11572493Details +

Audi issued a recall for our vehicle’s fuel level sender which reports the amount of fuel in the tank to our fuel gauge display in late 2022 or early 2023. The reason for the recall stems from a safety issue in which the car incorrectly can display that there is more fuel in the tank than what is actually there. Our local dealership’s service center, Princeton Audi initially completed this recall repair in Late February or Early March of 2023 while the car had roughly 25-26,000 miles on it. Less than a fews days later, the recall repair failed and our car shutdown on us leaving my wife stranded while I was having surgery unable to help her. I escalated and reported this issue to Audi of America immediately to create awareness as this was dangerous. The Princeton Audi Service Center attempted to repair the recall a second time and assured us the repair was successful. The same issue has unfortunately resurfaced less than a year later, in February of 2024 while the vehicle has only 33,398 miles on it. After a third attempt to repair this recall, the Princeton Audi Service advisor confirmed the fuel level sensor was again faulty. Regretfully we are still seeing inaccurate reporting of the fuel levels in our car creating a perpetually dangerous situation for myself, my family, and others on the road. Our car can shutdown on a major highway if it runs out of gas because the fuel gauge display keeps showing we might have half a tank or more due to the inaccurate reporting from the fuel level sender. After contacting Audi of America again about this failed recall, they seem to be dodging responsibility for the failed remedy and providing no recourse to ensure the safety of myself, my family, or those we out at risk if we keep driving this vehicle. The Princeton Audi Service center keeps stating they have made the repair, but the recall remedy keeps failing for us. Please help us as they refuse to replace the vehicle or buy it back after the failed recall.

Reported
Feb 2024
Incident date
Feb 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11572493 at NHTSA →
StructureJan 2024 · ODI 11563718 · 1 injuriesDetails +

This vehicle has an automatic opening/closure feature for the rear trunk/hatchback door. It's activated by putting one's foot under a sensor under the rear fender. This is fine for opening the door but it also closes the hatchback door with considerable force. The feature can be activated inadvertently e.g. when loading the car (and one's foot is under the rear fender) or when sitting on the edge of the luggage area and changing shoes. Both type of events have happened to me. I'm an bald and have had the door close on my head (which broke my scalp's skin) and have had it close when changing shoes many times. If this closed on a small child, I fear that a limb could be broken (or worse). One cannot disable this feature (ideally just to prevent it from closing) or just to simply disable it completely. I have taken the car to Audi dealerships to have the feature disabled on several occasions - but they are unable to do so. It is a safety hazard in my professional opinion - I'm a physician but not an engineer.

Reported
Jan 2024
Incident date
Dec 2023
Mileage
Not provided
Outcome flags
1 injuries
Open ODI 11563718 at NHTSA →
Electrical SystemDec 2023 · ODI 11559037Details +

While driving I received two messages to contract service first that the “electrical system malfunction” and then a “starting malfunction” which was fallowed by a battery light and a check engine light. I contacted my local dealer they advised I have it towed in immediately. The car was towed in and it’s a “starter generator” and is back ordered with no eta. The car is not drivable and is at the dealer for an unknown amount of time.

Reported
Dec 2023
Incident date
Dec 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11559037 at NHTSA →
Power TrainOct 2023 · ODI 11548864Details +

Dashboard error messages, "Electrical System Malfunction! Please contact service" and "Vehicle Starting System: Malfunction! Please contact service". Dealer replied that it is a starter generator. Unsafe to drive, towed to dealer service. Part has been on order for more than three weeks.

Reported
Oct 2023
Incident date
Sep 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11548864 at NHTSA →
Electrical SystemSep 2023 · ODI 11547503Details +

Experienced alternator / generator failure while driving. Various vehicle systems starting shutting down and warning symbols were displayed. Vehicle stopped running on the highway and needed to be towed to the local Audi dealership. The sequence / progression of failure occurred over several miles with complete vehicle shutdown and stop in the middle of a busy highway intersection. Dealer confirmed it was an alternator / generator failure and it needed to be replaced. Seems to be a common occurrence with the A6 model. Dealer informed me it could be a couple of weeks to a couple of months for a repair as this item is on back order with Audi. Audi should issue an immediate recall or warning of this failure.

Reported
Sep 2023
Incident date
Sep 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11547503 at NHTSA →
Forward Collision AvoidanceAug 2023 · ODI 11536943Details +

The Audi presense system works intermittently. While under warranty I told the dealer the system wasn't working and they claimed that I must have hit something and would have to pay approximately $4,000 to realign the system. I refused to pay to realign/adjust the system since it was under warranty. I contacted the Audi customer advocate department who said they rely on the dealer to identify the issue and fix it, and since they said it may be related to an impact they could not do anything. I continued to drive the car and in the midst of a summer downpour sometime in 2022 the system corrected itself. I once again told the dealer what happened however they said there was nothing for them to diagnose. The system worked as should until October 2022 when it started to show a message saying system malfunction. I followed the car manual recommendation and washed all of the sensors however that did not solve the issue. I once again spoke with the dealer who said often times there's a moisture buildup in the location of the windshield mounted sensors. There's no way to get to the sensor and I asked them to clean it under warranty. The dealership once again refused to address the issue. I once again called the customer advocate department at Audi USA however they refused because I have just exceeded the 50,000 mile warranty. I noted that the issue has been ongoing and Audi never solved the issue. I purchased the auto because of the safety features it came equipped with. I'm asking them to resolve the original issue as identified while under warranty.

Reported
Aug 2023
Incident date
Oct 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11536943 at NHTSA →
Electrical SystemJul 2023 · ODI 11530148Details +

The rear view camera on the vehicle stops working intermittently. I have provided photographs of this to the Dealer. Their scanning of fault codes noted that the "right environmental camera faulty B127D04: Rear environmental camera faulty." The ticket also notes they found multiple sporadic faults for B127F04. Although they have admitted to finding faults with the camera, they refuse to fix this because they could not duplicate the exact behavior at the time it was in their shop. By definition, this is an intermittent issue. Audi had other model years recalled for this same issue. I believe this is a serious safety threat as one can't see things behind you and a person or vehicle could be hit. Audi is aware of this issue and is refusing to repair it under warranty.

Reported
Jul 2023
Incident date
Jun 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11530148 at NHTSA →
Electrical SystemJun 2023 · ODI 11526617Details +

I have a 2020 All Road. Received message driving close to my home to contact service due to electrical malfunction and made it to my driveway. This was on a Sunday and no service center was available. Car lost its HVAC and auto stop mechanism on the way home and parked it in the driveway away to be towed. This morning able to start vehicle but received numerous warnings as above to also include low battery due to no charging and finally a message (while placing it on a flat bed tow truck) to stop immediately and not drive the vehicle. I have read about disasters with this issue in regards to innumerable complaints from new Audi owners that this occurred very quickly while driving on an interstate in which their vehicle shut down within a minute and those affected experienced total loss of steering and braking with inability to even turn on their flashers for safety purposes. This is not a benign issue as beyond the inconvenience of waiting hours to be towed, one puts their life at risk when traveling on an interstate and within seconds having such a shut down of the vehicle occur. I am glad that I did not drive the vehicle in for servicing as I'd likely be on an interstate stranded at this time or perhaps even injured or dead due to inability to control the vehicle and a shut down occurring with only a few seconds notice. I am aware that several TSBs exist for this problem likely related to a faulty alternator as part of internal combustion machines using a "mild hybrid" system. Audi should do a recall of all such vehicles affected with this technology but instead utilizes an approach of reliance upon their dealerships. I have heard of weeks to months to replace alternators / 48 V battery as such parts come from Germany. This is a SERIOUS life threatening issue that puts one at risk of losing control at high speed or getting hit from behind on an interstate due to complete failure of the vehicle and inability to control it after achieving speed.

Reported
Jun 2023
Incident date
Jun 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11526617 at NHTSA →
Electrical SystemApr 2023 · ODI 11518492Details +

The car literally stopped working while driving. All electrical components shut down. Unable to put the car into neutral to push it to safety. Had a hard time getting the vehicle towed because the parking break engaged somehow and we were unable to disengage it. Hazard lights did not work at all! Extremely unsafe situation to be in, especially if on a highway or expressway with vehicles traveling nearby at high speeds.

Reported
Apr 2023
Incident date
Apr 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11518492 at NHTSA →
Electrical SystemApr 2023 · ODI 11517543Details +

Electrical system malfunction. Car will not run

Reported
Apr 2023
Incident date
Apr 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11517543 at NHTSA →
Electrical SystemMar 2023 · ODI 11511811Details +

Lamp: Electrical system malfunction: safely stop vehicle. I have read that they car would have next shut down and loss of control while driving.

Reported
Mar 2023
Incident date
Mar 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11511811 at NHTSA →
Power TrainFeb 2023 · ODI 11508031Details +

While driving on the interstate, I received a warning about an electrical system malfunction. As I neared my home, I received warnings about transmission failure, suspension malfunction, steering malfunction, sensor failure, and more. After a tow to the dealership I was told it is a generator/alternator (?) failure and the part is on national backorder and may be 3 months or more.

Reported
Feb 2023
Incident date
Jan 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11508031 at NHTSA →
Electrical SystemFeb 2023 · ODI 11506862Details +

Receiving multiple electrical warnings including low battery charge, vehicle starting system, parking brake malfunction, stabilization control (ESC/ABS), parking aid malfunction, and all-wheel drive malfunction. Issue appears to be due to a common failing 48v battery alternator.

Reported
Feb 2023
Incident date
Feb 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11506862 at NHTSA →
Electrical SystemFeb 2023 · ODI 11505385Details +

I purchased the car new around June 2020 and it currently has just under 26,000 miles on it. Earlier this week while driving the car, an electrical malfunction warning appeared on the dashboard display. The first dealership I contacted did not deem it serious and set me up for an appointment over a month away. The second dealership I called had me tow the car in right away as the thought was my alternator had failed. A call back later that afternoon confirmed the alternator did in fact fail. That dealer also indicated that the wait time for a replacement was several months away. This seems to indicate much larger problems with this part as alternators are fairly common and very necessary components.

Reported
Feb 2023
Incident date
Jan 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11505385 at NHTSA →
Electrical SystemJan 2023 · ODI 11504639Details +

While driving to work, received notification of "Electrical System Malfunction, contact service immediately". I contacted Audi. They advised me to either bring the vehicle in or have it towed. I drove to Audi that afternoon. While driving to the service facility, the warning changed and told me to pull over immediately. As I was close to the dealership, I continue to drive and was able to make it to the dealership. I was informed by the service manager that the car could have shut down at any time and I would have lost complete control of steering and brakes. This is apparently a well-known problem with the 48 V generator. It will be a 2-month wait until I can have the generator replaced. Given that the electrical systems could have shut down at any time, this is a safety issue.

Reported
Jan 2023
Incident date
Jan 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11504639 at NHTSA →
Electrical SystemJan 2023 · ODI 11503455Details +

My electrical system failed and the car died on the freeway. This is now recognized as a chronic problem- a software bug in the 48 volt mild hybrid system- with several Audi models, including this A6 Allroad. The bug apparently damages the vehicles alternator, which must then be replaced. There is a several month backorder on this part, so hundreds if not thousands Audis remain unrepaired on the lots. They are dying on roads across the USA on a daily basis.

Reported
Jan 2023
Incident date
Jan 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11503455 at NHTSA →
SteeringDec 2022 · ODI 11495624Details +

Vehicle reports Electric Malfunction and then suddenly start getting all warnings like all controls (like steering etc) disabled and vehicle stalled in the middle of the road. Had to get it towed and taken to dealership. They do not have a fix for this problem and no estimates on how long it will take to fix the issue and get the car back.

Reported
Dec 2022
Incident date
Nov 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11495624 at NHTSA →
Electrical SystemSep 2022 · ODI 11484681Details +

The contact owns a 2020 Audi A6. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The brake, transmission, and several other unknown warning lights were illuminated. Additionally, the windows inadvertently rolled up and down while driving. The vehicle was towed to the dealer where it was diagnosed that the driver's and passenger's side rear seats sustained water damage, which caused an unknown electrical system component to malfunction. The dealer informed the contact that the manufacturer declined the replacement part. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 22,000.

Reported
Sep 2022
Incident date
Aug 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11484681 at NHTSA →
SteeringJul 2022 · ODI 11475177Details +

Gateway unit that is located under the rear seat has an inadequate insulation and is susceptible to liquid exposure and electrical failure. A liquid penetrated the rear seat and short-circuit the gateway while vehicle was moving resulting in a near-accident by shutting down power steering, brakes, and many of the car's systems. Failure messages began appearing and vehicle was unresponsive to driver actions. Emergency blinkers were not working at the tail lights which is a critical safety hazard for a disabled vehicle on the road. Dealer confirmed gateway unit failure due to the water exposure and recommended the replacement of the unit. Vehicle had no warning lights or messages prior to the incident.

Reported
Jul 2022
Incident date
Jul 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11475177 at NHTSA →
Electrical SystemMar 2022 · ODI 11455274Details +

On more that one occasion, after starting the car and putting the car in drive, the display continues to show that the car is in PARK. I can drive several hundred feet with the display showing PARK. Then the display will go totally dark and, after several seconds, it will show that the car is in DRIVE.

Reported
Mar 2022
Incident date
Mar 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11455274 at NHTSA →
SuspensionFeb 2022 · ODI 11449959Details +

The contact's wife owns a 2020 Audi A6. The vehicle was serviced under NHTSA Campaign Number: 21V295000 (suspension), however after a few months the contact had an issue with the vehicle's rear tires. The vehicle was taken to a tire center where they were unable to replace the rear tires due to severe damage to the undercarriage and rear axle on the vehicle. The local dealer who performed the recall repair was called but told over the phone that the dealer does not have any record in their system showing they performed that recall repair on the vehicle despite the contact having the work order detailing the repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure was mileage was approximately 9,027.

Reported
Feb 2022
Incident date
Jan 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11449959 at NHTSA →
Electrical SystemNov 2021 · ODI 11440289Details +

Various components and system malfunctioned. Vehicle is in dealership for 3rd time on electrical/software/hardware troubles, SOS module. Yes, the vehicle is available for inspection. The car stopped me on a major highway thinking that I was not available "Emergency Assist, Driver take over the wheel" when I had both hands on the wheel, going straight and was fully in control of the vehicle. The car slowed down from 70 mph and the trailing truck behind me almost rear ended me. Yes, the problem has been confirmed by the dealer. The vehicle and components are being inspected/serviced at the Fort Collins Audi dealer. Yes, warning messages as well as the vehicle pumping on the break and jerking the seat belt. These started in Jun 2021 at 1400 miles and continued to the time I turned in the vehicle on 19 Oct 2021 at approx 13500 miles. I am attaching an 11 page documentation of dates, times and mileage of each incident that the vehicle's computer systems are not functioning properly and the safety features are not reliable or make the driver feel safe with bogus warnings, or warnings that are erroneous.

Reported
Nov 2021
Incident date
Jun 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11440289 at NHTSA →
Forward Collision AvoidanceOct 2021 · ODI 11438252Details +

- Multiple computer/modules/safety features. YES, the vehicle is available for inspection - The Emergency Assist with Driver Not available came on and slowed my car down to the point I almost got rear ended by the truck that came up from behind - The problemS randomly occur and are intermittent, but I have accurate documentation of when they have occurred. The dealer has my Audi A6 now for the 3rd time with the same issues. They just told me that they saw a lane assist problem occur but did not give me details. - The vehicle is currently at the dealer for the 3rd time and they are talking with the manufacturer - Yes, plenty of warnings coming up and have started Jun 2021 at 1400 miles I have kept track of when my car has given erroneous or real issues over the last few weeks. When I bring the vehicle in today, 19 Oct 2021, it is the third time you will have it in for the same issues. The car is scaring me because the safety issues are not safe and it seems as if the sensors are not working properly and seeing things that are not there and activating without any concerns to do so. One of these times, the emergency assist came on when I was driving highway speeds and had both hands on the wheel going straight on a dry road and sunny skies (13 Oct), beeped at me 4-5 times with the message continuing to show on dash, the car jerked with the automatic brakes being pumped and no driver intervention as the seat belt was tightening on me, kept the emergency assist on to slow me down to the point that I almost got rear ended by the truck that was following me. I was driving normally/straight on a straight road within the lines with both hands on the wheel and there was NO reason for the emergency assist to come on. This is only one example of the car having a mind of it’s own when it is not warranted. I am afraid that the vehicle will CAUSE me to have an accident instead of protecting me from one. I have word doc of dates/times of incidents, too numerous to list.

Reported
Oct 2021
Incident date
Jun 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11438252 at NHTSA →
Forward Collision AvoidanceJul 2021 · ODI 11425432Details +

I have multiple safety features that are suddenly malfunctioning. The care suddenly braked when traveling at 80mph in the HOV lane. The pre sense function suddenly braked the car while another was passing in the opposite direction. The emergency assist tried to steer me into a car in the lane adjacent to mine. Multiple warning messages have appeared in the dash board. This is blamed by my dealer on a software update that recently occurred. He states that he has multiple other similar complaints. He has only suggested that I turn these safety features off and has had not solution to repair them. I feel like my vehicle is an accident waiting to happen. The date below is when these things began to happen

Reported
Jul 2021
Incident date
Jun 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11425432 at NHTSA →
StructureJul 2021 · ODI 11425258Details +

This issue has been happening since I got the car and is getting worse by the day. The car only has about 11,000 miles and I bought it when it had almost 10,000 miles. Something in the dashboard and behind the instrument panels (A/C Controls and User Screens) makes a lot of Vibration Noises/Sounds as the car is slowly accelerated or as we drive over some uneven road. It seems like there is something loose. And this is getting worse by the day. When you pay a top price for a luxury car like Audi you expect that the care is built solid and not with cheap parts... it is very disappointing to see that a luxury car like Audi A6 will make these type of noises when the car is practically brand new.

Reported
Jul 2021
Incident date
Apr 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11425258 at NHTSA →
Forward Collision AvoidanceFeb 2021 · ODI 11398232Details +

THE AUTOMATED EMERGENCY BRAKING RANDOMLY KICKS IN.. THIS HAS HAPPENED TWO TIMES IN THE PAST 3 MONTHS. NOTHING WAS AROUND TO CAUSE THE AEB TO ACTIVATE. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT IF SOMEONE WAS DRIVING BEHIND ME AT THE TIME. IT JOLTED PASSENGERS IN THE CAR. THE CAR CAME TO A COMPLETE STOP AND NOTHING IN THE VICINITY, NO ONCOMING TRAFFIC, NO PEDESTRIANS, NO ANIMALS....

Reported
Feb 2021
Incident date
Feb 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11398232 at NHTSA →

Recalls(9)

Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.

Air BagsOct 2021 · 21V159000Details +

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi RS6 Avant, RS7, 2020-2021 A6 Allroad, S6 Sedan, S7, 2019-2021 A6 Sedan, and A7 vehicles. The score line on the passenger air bag may not have been manufactured correctly.

Risk: An incorrectly manufactured air bag may not deploy properly, and could also eject plastic debris into the passenger compartment, increasing the risk of injury during a crash.

Remedy: Audi will notify owners, and dealers will inspect the passenger air bag score line, and repair it as necessary, free of charge. The recall begin March 26, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70i2.

Open full NHTSA recall record →
Electrical System · 20V153000Details +

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Audi A6 vehicles equipped with mild-hybrid technology and 2.0TFSI engines. Moisture may enter the starter generator and cause an electrical short circuit.

Risk: A short circuit in the starter generator increases the risk of a fire.

Remedy: Volkswagen will notify owners, and dealers will replace the starter generator, free of charge. The recall began by May 22, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 27H2.

Open full NHTSA recall record →
Air Bags · 20V274000Details +

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Audi A6, A6 Allroad and A7 vehicles. The passenger air bag may not properly deploy through the instrument panel tear seam.

Risk: In the event of a crash, the passenger air bag may not properly deploy and inflate, and small plastic parts may enter the cabin, increasing the risk of injury.

Remedy: Audi will notify owners, and dealers will replace the instrument panels, free of charge. The recall began June 24, 2020. Owners may contact Audi customer service at 1-800-822-2834. Volkswagen's number for this recall is 70H6.

Open full NHTSA recall record →
Suspension · 21V295000Details +

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.

Risk: A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.

Remedy: Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.

Open full NHTSA recall record →
Tires · 22V034000Details +

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.

Risk: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.

Remedy: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.

Open full NHTSA recall record →
Electrical System · 22V155000Details +

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 RS6 Avant and RS7, 2020-2022 A6 Allroad, S6 Sedan, and S7, and 2019-2022 A6 Sedan and A7 vehicles. The fuel level sender may stick, causing an inaccurate fuel level reading to be displayed on the instrument cluster.

Risk: An inaccurate fuel reading may cause an engine stall due to lack of fuel, increasing the risk of a crash.

Remedy: Dealers will install a new sensor in the tank, free of charge. Owner notification letters were mailed February 17, 2023. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 20DN.

Open full NHTSA recall record →
Electrical System · 22V861000Details +

Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 Audi S7, S6 Sedan, A6 Allroad, 2021-2022 RS7, RS6 Avant, 2019-2022 A7, and A6 Sedan vehicles. Liquid spilled in the rear seat may penetrate and cause the gateway control module to shut down.

Risk: A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.

Remedy: Dealers will install a protective cover, free of charge. Owner notification letters are expected to be mailed January 20, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 90V2.

Open full NHTSA recall record →
Service Brakes · 23V601000Details +

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi S7, S6 Sedan, RS7, RS6 Avant, A6 Allroad, 2019-2021 A7, and A6 Sedan vehicles. An incorrectly labeled brake fluid cap may have been installed, which can result in the use of the wrong type of brake fluid.

Risk: Incorrect brake fluid can reduce braking ability and increase the risk of a crash.

Remedy: Dealers will inspect the brake fluid reservoir cap and, if necessary, replace it, free of charge. Owner notification letters are expected to be mailed October 17, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Volkswagen's number for this recall is 47T9.

Open full NHTSA recall record →
Back Over Prevention · 25V900000Details +

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.

Open full NHTSA recall record →

A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.

Investigations

0 NHTSA investigations on record

No investigations are on record as of Jul 2026. An empty record is not a clean bill of health.

Crash-test ratings

2020 Audi A6 4 DR FWD NHTSA source

Overall
Frontal
Side
Rollover

2020 Audi A6 4 DR AWD NHTSA source

Overall
Frontal
Side
Rollover

Source: NHTSA New Car Assessment Program (NCAP).

Fuel economy by trim

TrimEngineDrivetrainCityHwyCombined
A6 quattro2.0L 4-cylAll-Wheel Drive243227
A6 quattro3.0L 6-cylAll-Wheel Drive222924
A6 Allroad3.0L 6-cylAll-Wheel Drive202622

EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.

Before you buy

Useful next checks

Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.

These are affiliate links. TireKick may earn a fee if you use one.

Compare the year-by-year record

Open another year for its own evidence-gated decision. TireKick does not crown a best year from raw complaint totals.

2020 Audi A6: frequently asked

What does the complaint record show for the 2020 Audi A6?

Owners filed 32 NHTSA complaints about the 2020 Audi A6. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.

What are the most common problems on the 2020 Audi A6?

The most-reported problem areas are Electrical System (59% of complaints) and forward collision avoidance (13%).

How many recalls does the 2020 Audi A6 have?

9 recalls have been issued that affect the 2020 Audi A6, covering components such as air bags. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.

What gas mileage does the 2020 Audi A6 get?

The EPA rates the 2020 Audi A6 between 22 and 27 mpg combined, depending on trim and drivetrain.