2015 Audi A5

After purchasing the vehicle on 8/2/25, I discovered it had outstanding safety recalls that were neither addressed nor disclosed by the dealership at the time of sale. I have since taken steps to fix these safety issues, but the dealer’s failure to inform me or resolve the recalls before the sale put me at unnecessary risk. I urge the NHTSA to review the dealership’s records from 8/2/25 to hold them accountable for selling a vehicle with unresolved safety defects that compromised my safety. It is not allowing me to add case card with report, only case card available as of today.

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2015 Audi A5. The contact stated that while driving at an undisclosed speed, the vehicle hesitated while accelerating. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The dealer informed the contact that the vehicle was operating as designed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 25,000.

Reported

Feb 2023

Incident date

Feb 2023

Mileage

Not provided

Outcome flags

None reported

The water pump system is leaking, and also the after water pump is malfunctioning. I was in danger when driving and the "turn off engine and check coolant levels" warning light message turned on. The engine was very hot and I was at risk of a fire. The issue has been confirmed by an auto repair shop for audis, that was close to me. They sent me a detailed diagnostic. I also have a recall letter for the water pump, that I got in the mail a few days ago, so I'm looking to be paid the cost of this repairs. Thank you

Reported

Aug 2021

Incident date

Aug 2021

Mileage

Not provided

Outcome flags

None reported

CHECK ENGINE LIGHT CAME ON WHILE VEHICLE WAS IN MOTION ON AN INTERSTATE HIGHWAY. IT LATER WENT OFF WHILE DRIVING ON CITY STREETS. DEALER ADVISED THAT FUEL HOSE NEEDED REPLACEMENT AT COST OF $1,198. DEALER STATED THERE WAS A FLAW IN THE ORIGINAL HOSE AND THAT A REPLACEMENT KIT MUST BE INSTALLED. DEALER ADVISED THAT THIS IS A DANGEROUS SITUATION AND I SHOULD NOT DRIVE MY CAR HOME. DEALER STATED THAT THIS IS NOT COVERED UNDER WARRANTY AND THERE IS NO RECALL. I CALLED AUDI. THEY TOLD ME THE SAME THING AND SUGGESTED I CONTACT NHTSA. AUDI ISSUED A TECHNICAL SERVICE BULLETIN IN 2017 ADVISING DEALERS OF THIS PROBLEM AND INSTRUCTING THEM ON HOW TO INSTALL THE REDESIGNED REPLACEMENT KIT. INSTRUCTIONS COVER SEVERAL AUDI MODELS BUT DO NOT SPECIFY MODEL YEARS. TO RECAP, THIS SEEMS TO ME TO BE THE VERY DEFINITION OF NEED FOR A RECALL: 1.DEALER ADMITS THERE WAS A FLAW IN THE ORIGINAL DESIGN. 2. AUDI HAS REDESIGNED THE SYSTEM AND ISSUED INSTRUCTIONS FOR REPLACEMENT. 3. DEALER STATES IT IS DANGEROUS TO DRIVE THE CAR WITHOUT REPLACEMENT KIT. PLEASE ISSUE A RECALL FOR THIS DANGEROUS SITUATION.

Reported

Oct 2020

Incident date

Sep 2020

Mileage

Not provided

Outcome flags

None reported

I PURCHASED MY VEHICLE IN ORLANDO, FL BACK IN APRIL AND DURING THE TEST DRIVE IT WAS DISCUSSED WITH THE SELLER NOISES IN REFERENCE TO THE PANORAMIC SUNROOF. I LIVE IN TAMPA, FL AND WAS INFORMED BY THE AUDI SOUTH/ORLANDO DEALERSHIP I COULD MAKE AN APPOINTMENT WITH A DEALER LOCALLY TO FIX THE ISSUE. I MADE AN APPOINTMENT AND WAS INFORMED THE GLASS WAS REPLACED AND THE SUN SHADE, HOWEVER THE TRACKING FOR THE SUN SHADE WAS NOT. I HAVE CONTACTED GUEST RELATIONS AT THE CORPORATE OFFICE FOR AUTONATION WHO HAS INVOLVED THE GENERAL MANAGERS OF BOTH TAMPA AND ORLANDO, AND I HAVE MADE FOUR TRIPS TO THE DEALERSHIP AND STILL THE PROBLEM PERSISTS. I HAVE REQUESTED REIMBURSEMENT FOR MY INCONVENIENCE FOR UBER EXPENSES AND THIS WAS PROVIDED BY ORLANDO LOCATION. I RECEIVED RENTAL CAR SERVICES ONCE IN WHICH I WAS INFORMED I MUST PROVIDE MY PERSONAL INSURANCE CARD AND CREDIT CARD IN THE INVENT OF ANY ACCIDENTS BASED ON THE RENTAL IN WHICH I KINDLY OBLIGED WITH THE PROCESS. I HAVE BEEN MORE THAN PATIENT AND UNDERSTANDING, HOWEVER I HAVE NOT BEEN ABLE TO ENJOY MY VEHICLE SINCE THE PURCHASE IN APRIL. MY LAST CONTACT WITH AUDI TAMPA I REQUESTED A VIDEO OF THE WORK PERFORMED TO VALIDATE IF ANYTHING HAS BEEN DONE AT ALL. THIS IS TRULY MY DREAM CAR AND THE EXPERIENCE HAS RESULTED IN PURE DISSATISFACTION. THE VEHICLE CAME WITH A ONE YEAR WARRANTY AND I DO NOT UNDERSTAND WHY NEW REPAIRS CANNOT BE COMPLETED. I CURRENTLY DO NOT HAVE THE DOCUMENTS BASED ON THE TIME OF THIS ENTRY, HOWEVER THIS CAN BE PROVIDED. *TR

Reported

Aug 2019

Incident date

Apr 2019

Mileage

Not provided

Outcome flags

None reported

NHTSA RECALL # 18V229 - (AUDI RECALL 19N4) NO ACTION AVAILABLE AT THIS POINT NOR CLARIFICATION TO KEEP THE CAR OUTSIDE NOT IN GARAGE - IT'S A CONVERTIBLE, SO OUTSIDE STORAGE CAN DAMAGE TOP..

Reported

Jun 2018

Incident date

Jun 2018

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2015 AUDI A5 CABRIOLET. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V622000 (ELECTRICAL SYSTEM). THE CONTACT CALLED AUDI PALO ALTO DEALER LOCATED AT 1730 EMBARCADERO RD, PALO ALTO, CA 94303 AND PHONE NUMBER (833) 830-1068. THE CONTACT STATED THAT THE DEALER AND THE MANUFACTURER STATED THAT THEY DO NOT HAVE THE PART. THE CONTACT STATED THE DEALER WANTED TO GIVE HER INSTRUCTIONS ON A TEMPORARILY FIX. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Reported

Dec 2017

Incident date

Oct 2017

Mileage

Not provided

Outcome flags

None reported

LOW PROFILE TIRES ON AUDI A5 CAB ARE NOT DESIGNED ROBUST ENOUGH TO HANDLE ROAD. IT HAS BEEN A NIGHTMARE WITH EXCESSIVE TIRE AND WHEEL DAMAGE. I DO NOT RECOMMEND YOU PURCHASE THIS CAR. AUDI WILL BLAME THE ROADS AND THE DRIVER. THESE ARE NOT NORMAL INCIDENTS. FOUR FLAT TIRES AND THREE DAMAGED WHEELS IN LESS THAN 15 MONTHS. SAFETY BECOMES AN ISSUE WITH EXCESSIVE FAILURE. VIBRATION AND ROAD INSTABILITY WILL OCCUR AS THE EASILY DAMAGED WHEELS CANNOT HANDLE THE ROADS

Reported

Oct 2016

Incident date

Sep 2016

Mileage

Not provided

Outcome flags

None reported

I'D LIKE TO POINT OUT THAT REGULAR LIGHTS ON THIS (AND MANY OTHER LATEST GERMAN VEHICLES) ARE OVERLY BRIGHT, IN EXCESS OF THE REGULAR HIGH BEAMS, AND BLINDING TO THE ONCOMING TRAFFIC

Reported

Nov 2015

Incident date

Nov 2015

Mileage

Not provided

Outcome flags

None reported

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.

Risk: A blocked pump or a short-circuited pump can increase the risk of a fire.

Remedy: Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2016 Audi A5 Coupe, A5 Cabriolet, A4 Sedan, A4 Allroad and Q5 vehicles. Contact corrosion within the electrical connector for the auxiliary heater may cause the heater wires to overheat or melt.

Risk: The melted wires can increase the risk of a fire.

Remedy: Audi will notify owners, and dealers will replace the auxiliary heater and, as necessary, update the software, free of charge. The Recall began November 27, 2017. Owners may contact Audi customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 80C5 and 80C6.

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.

Risk: If the coolant pump overheats, it can increase the risk of a fire.

Remedy: Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.