2019 Audi A4

Owner of 2019 A4 recently purchased from dealership after lease expired in Feb.2023. Currently with only 36,800 miles, took vehicle to inspect on Nov.24th and nothing but a front light replacement and suggestion of new tires in inspection video. The factory warranty due to expire the following week, Dec. 2nd 2023, and I was inquiring as to cost of extending warranty, but di not purchase, was waiting until after holidays. The following weekend, Tank Malfunction light turns on, from nowhere and displays zero gas on the dashboard. The previous night we filled tank with superior gas from the same gas station we use, nothing odd.. Call dealership next business day, they state the factory warranty expired and cannot cover anything. I call AUDI USA and they suggest that Audi dealership service inspect and they do and after inspecting the car conclude that I need a new fuel tank! A brand new car needs a gas tank! Service advisor states I have a faulty tank and it is because of ibad gas? What is bad gas? I mean really? I put the same gas as always, superior. I received no warning lights. The dealership's inspection from the previous week did not detect anything either. It is a safety concern to drive not knowing how much gas one has. I suspect the gas gauge has an issue. The sensor is in the fuel tank hence the suggestion to replace the whole tank at a cost of $3880! The dealership should assume responsibility for not detecting during inspection. Even though factory warranty expired within a week of incident, they should provide a grace period. AUDI USA must investigate. I AM REGRETTING MY AUDI PURCHASE!!! This sensor is faulty and is dangerous and I am not the only owner who has this problem occur. It is unacceptable that this car not perform as expected and gas tanks usually have a 20 year life span! I believe that 46,000 cars were recalled with gas gauge issues and although this car is not in that recall does not mean it can be defective.

Reported

Dec 2023

Incident date

Dec 2023

Mileage

Not provided

Outcome flags

None reported

Vehicle was inspected at 50,000 miles by the dealer and report says that passenger side motor mount was leaking. They also said that the motor mount will deteriorate rapidly and will affect the safety of the vehicle.

Reported

Dec 2023

Incident date

Nov 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Audi A4. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer and the contact was notified of an electrical failure within the vehicle. The electrical gauge, the surge charger, and the shift sensor had failed and needed to be replaced. The dealer also determined that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 104,096.

Reported

Nov 2023

Incident date

Oct 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Audi A4. The contact received notification of NHTSA Campaign Number: 21V874000 (Seats, Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Reported

Jun 2023

Incident date

Jun 2023

Mileage

Not provided

Outcome flags

None reported

Audi Presense kicked in so violently on the 280E freeway towards NYC from Northern NJ, that my 15 y/o son now has a significant cervical spine injury, necessitating medical evaluation and treatment. The brakes were so abruptly applied by Presense that we thought we had been hit by a car, but had not been in an accident. This is very dangerous, and now my son is injured, despite no accident occurring.

Reported

Nov 2022

Incident date

Nov 2022

Mileage

Not provided

Outcome flags

1 injuries

The front passenger airbag light goes on and off randomly whenever if there is someone sits at the front passenger seat. The problem is exactly same as described in Recall 21V874000. Audi A4 2019 is on the list of recall, but my car wasn't been recalled for no reason.

Reported

May 2022

Incident date

May 2022

Mileage

Not provided

Outcome flags

None reported

I am filing a complaint concerning my recent experience with the Audi service department located in San Rafael, California. On May 24, 2021 I brought my 2019 Audi A4 in for service due to an error message stating, "Front parking aid: malfunction! Obstacles cannot be detected". I purchased the car in December 2019 from the dealership in Burlingame, California. It was previously used as a loaner car, and to my knowledge the car was in original condition with no prior bodywork done on the vehicle. When my car was inspected by the dealership in San Rafael, they discovered the error message was the result of a faulty left center front parking aid where pinched wires were found from a previous bumper repair/ removal. I was told that this work required immediate attention, wasn't covered under warranty, and the total cost of repair was $784.29. I explained to the service advisor, Gene Frank, that the car had never been in a collision since I owned it, and Gene stated that this is a common problem with Audi cars and if he filed a claim with the company, it would be rejected. Gene argued that my car may have been hit in the front by another car on the street, and when I asked why the front of the car doesn't show damage, he explained it was due to the plastic coating on the outside of the surface. Based on the pictures taken by the service inspector and the reasoning for this damage, I argue that this damage was due to a faulty wire. The car is garage kept, has low mileage, has never been in a collision, and has never had body work performed on it. For all these reasons, I dispute the cause of this wire damage. I want Audi to take responsibility for this repair, recall this type of wiring, and refund me the total amount paid for repair.

Reported

May 2021

Incident date

May 2021

Mileage

Not provided

Outcome flags

None reported

ON APRIL 25, 2019 I WAS DRIVING ON A CITY STREET AND THE AUDI PRE SENSE UNEXPECTEDLY ACTIVATED QUITE VIOLENTLY FOR ABOUT 2 SECONDS AND THEN TURNED OFF. WHILE IT DID NOT STOP THE CAR COMPLETELY IT DID REDUCE MY SPEED SIGNIFICANTLY. AT THE TIME I WAS THE ONLY CAR ON THE ROAD; THAT IS, THERE WERE NO OTHER CARS WITHIN SIGHT OF MINE. THERE WAS NO DAMAGE THAT I CAN SEE TO THE CAR BUT I TRUST YOU CAN UNDERSTAND THAT THIS COULD HAVE BEEN A MUCH WORSE SITUATION IF SOMEONE HAD BEEN FOLLOWING CLOSELY BEHIND ME. I ALSO TRUST YOU UNDERSTAND THAT THIS UNEXPECTED BRAKING IS UNACCEPTABLE. THE AUDI SERVICE ADVISOR TOLD ME HE HAS SEEN THIS PHENOMENON BEFORE BUT AUDI HAS NO EXPLANATION OR SOLUTION TO THE PROBLEM.

Reported

May 2019

Incident date

Apr 2019

Mileage

Not provided

Outcome flags

None reported

Volkswagen Group of America, Inc. (Audi) is recalling certain 2017-2020 A4 Allroad, A4 Sedan, 2018-2019 RS5 Coupe, 2019 RS5 Sportback, 2018-2020 A5 Cabriolet, A5 Coupe, A5 Sportback, S4 Sedan, S5 Cabriolet, S5 Coupe, and Audi S5 Sportback vehicles. The cable connecting the seat heater to the Passenger Occupant Detection System (PODS) may have a contact fault, causing the software to misdiagnose a malfunction and disable the passenger air bag.

Risk: A disabled passenger air bag increases the risk of injury in the event of a crash.

Remedy: Dealers will replace the connecting cable and either the heating mat or entire seat cover, free of charge. Owner notification letters were mailed January 7, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 74E3. This recall is an expansion of Recall 19V-547 (74D9). Vehicles previously repaired under 19V-547 will need to return for the new remedy.