Steering safety campaign
official recall record
The cited record is bound to model year 2020; no broader incidence claim is made.
- Symptom
- Braun Corporation (Braun) is recalling certain modified 2017-2020 Toyota Sienna vehicles.
- Why it matters
- The official record describes a potential crash, fire, injury, or loss-of-control consequence.
What to inspect
- Check the VIN for open NHTSA actions, then ask the inspector to test the named system and document the result.
Pro check: Independent pre-purchase inspection.
Mitigation
- Verify the campaign status by VIN and retain the completion receipt if the remedy was performed.
Verified remedy: Braun has notified owners, and dealers will replace the steering shaft extensions, free of charge. The recall began July 25, 2019. Owners may contact Braun customer service at 1-800-488-0359.
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The official record describes a potential crash, fire, injury, or loss-of-control consequence.
“Braun Corporation (Braun) is recalling certain modified 2017-2020 Toyota Sienna vehicles. The steering shaft extensions may have been improperly manufactured, possibly causing the extensions to fracture. If the steering shaft extension completely fractures, it can cause a loss of steering, increasing the risk of a crash. Braun has notified owners, and dealers will replace the steering shaft extensions, free of charge. The recall began July 25, 2019. Owners may contact Braun customer service at 1-800-488-0359.”