TireKick

Published dossier question

2021 Mazda CX-5 common problems: the named, applicable issues

“Common” here means a reviewed failure syndrome in the published authority—not a frequency claim or a list ranked by raw owner-report volume.

BuyEvidence: Medium confidence

Evidence supports proceeding with a normal independent inspection.

Main regret risk

No named issue intersects your stated window.

Safer move

No published alternative improves on this supported verdict.

Open inspection briefSee what would change this answer
clm_mazda-cx-5-2021-tsb-nhtsa-mc-10186263-sa266-2021-obs-22465

Configuration & exposure

Configuration: 2 reviewed 2021 configurations exist; the model-year authority does not guess which one a buyer has.

Exposure: No verified positive production denominator is present for 2021; normalized year comparison is refused. No configuration-specific denominator is available.

Named problem dossiers

Sa266: Mazda Mobile Start (Mms) Cannot Communicate With Vehicle safety campaign

official tsb record

Moderate severity
Whole generationSingle sourceEvidence: Medium confidence

The cited record is bound to model year 2021; no broader incidence claim is made.

Symptom
MAZDA Mobile start (MMS) cannot communicate with vehicle
Why it matters
The official record identifies a condition that deserves candidate-specific inspection and record verification.

Observed complaint mileage band; not an incidence probability

Reported onset roughly 12,125–84,500 mi (median 32,133 mi).

Onset band unknown.

Based on 8 usable reports (9 censored). Complaint mileage is an observed report band, not a population incidence estimate.

What to inspect

  • Check the VIN for open NHTSA actions, then ask the inspector to test the named system and document the result.

Pro check: Independent pre-purchase inspection.

Mitigation

  • Treat the official record as a targeted inspection lead, not proof that this candidate has the condition.
1 evidence receiptShow ▾
clm_mazda-cx-5-2021-tsb-nhtsa-mc-10186263-sa266-2021-obs-224652021 Mazda CX-5Evidence: Medium confidence

The official record identifies a condition that deserves candidate-specific inspection and record verification.

“MAZDA Mobile start (MMS) cannot communicate with vehicle ”
NHTSAtsbDec 2016Open source record

Published from release rel_v4_cohort_20260726 with methodology m1-v4-authority-cohort. Open the full model-year authority →