Engine safety campaign
official recall record
The cited record is bound to model year 2019; no broader incidence claim is made.
- Symptom
- Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles.
- Why it matters
- The official record describes a potential crash, fire, injury, or loss-of-control consequence.
Observed complaint mileage band; not an incidence probability
Reported onset roughly 39,500–72,879 mi (median 56,159 mi).
Onset band unknown.
Based on 6 usable reports (8 censored). Complaint mileage is an observed report band, not a population incidence estimate.
What to inspect
- Check the VIN for open NHTSA actions, then ask the inspector to test the named system and document the result.
Pro check: Independent pre-purchase inspection.
Mitigation
- Verify the campaign status by VIN and retain the completion receipt if the remedy was performed.
Verified remedy: Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.
1 evidence receiptShow ▾Hide ▴
The official record describes a potential crash, fire, injury, or loss-of-control consequence.
“Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall. An unexpected stall increases the risk of a crash. Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.”