Instrument Panel Cluster (Ipc) Failure investigation
official investigation record
Whole generationSingle sourceEvidence: Medium confidence
The cited record is bound to model year 2020; no broader incidence claim is made.
- Symptom
- Instrument Panel Cluster (IPC) Failure The Office of Defects Investigations (ODI) is opening a Preliminary Evaluation on 2020 Model Year Jeep Gladiators and Wranglers involving a malfunctioning Instrument Panel Clusters (IPC) resulting in the loss of important vehicle metrics and
- Why it matters
- The official record describes a potential crash, fire, injury, or loss-of-control consequence.
Observed complaint mileage band; not an incidence probability
Reported onset roughly 69,003–98,000 mi (median 77,000 mi).
Onset band unknown.
Based on 5 usable reports (3 censored). Complaint mileage is an observed report band, not a population incidence estimate.
What to inspect
- Check the VIN for open NHTSA actions, then ask the inspector to test the named system and document the result.
Pro check: Independent pre-purchase inspection.
Mitigation
- Treat the official record as a targeted inspection lead, not proof that this candidate has the condition.
1 evidence receiptShow ▾Hide ▴
clm_jeep-wrangler-2020-investigation-investigation-pe25014-obs-34202020 Jeep WranglerEvidence: Medium confidence
The official record describes a potential crash, fire, injury, or loss-of-control consequence.
“Instrument Panel Cluster (IPC) Failure The Office of Defects Investigations (ODI) is opening a Preliminary Evaluation on 2020 Model Year Jeep Gladiators and Wranglers involving a malfunctioning Instrument Panel Clusters (IPC) resulting in the loss of important vehicle metrics and other status information. ODI has received 89 Vehicle Owner Questionnaires (VOQs) alleging a complete or partial loss of the IPC display while driving. The subject vehicles' IPC display includes the speedometer, fuel gauge, engine temperature, turn signal indicators, warning light, and other gauges that are normally illuminated while the vehicle is in operation. Loss of the fuel gauge while driving may lead to an inability to determine the fuel level and result in a loss of motive power, and the loss of other safety-related information may impede a driver’s ability to take action to prevent a safety risk. Furthermore, an IPC that is suddenly not visible to the driver may divert the driver’s attention from the driving task, potentially causing a vehicle crash. ODI is opening this Preliminary Evaluation to evaluate the scope, severity and frequency of the alleged IPC malfunctions and to assess potential safety-related consequences. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov”