These problems appeared in the records we reviewed. This is not a list of what happens most often, and it does not predict the condition of one car.
What to look for
Airbags owner reports
High severity
Evidence: Limited confidence
Owner reports are bound to model year 2021.
Symptom
5 reviewed owner reports for this model year mention air bags.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.
Mileage in the reports
In reports that included mileage, this problem showed up around 13,000 to 13,000 miles.
Based on 1 report that included mileage. This is not a failure rate or a prediction.
What to inspect
Ask the inspector to test the named system and note any warning lights, noises, leaks, or stored codes.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Use the inspection and service records to check whether this car shows the reported problem.
Sources and limitsShowHide
Source recordEvidence: Limited confidence
The records describe a possible crash, fire, injury, or loss of control.
“Was pulling into a parking spot on the 2nd level of parking garage and the Jeep accelerated and hit the cement wall at front of garage space. It accelerated on its own. The front of the jeep was crushed, and I ended up with a fractured sternum and a seat belt hernia which I will have surgery in the next couple of weeks. The airbags did not deploy. And I did not press on the gas pulling into the parking spot --- it just accelerated on its own. When I first got in the car the system showed that systems disabled, but the then the message went away. When I pressed seat one, it did not go in place and I had to adjust it on my own. I continued on to my dermitologist appointment , pulled into the the parking space and the instant brake when too close did not break and the air bags did not deploy. Thru me into the cement wall, and the whole front of the car was demolished, Not epairable.”
The records describe a possible crash, fire, injury, or loss of control.
“The contact called on behalf of her mother who owns a 2021 Jeep Grand Cherokee. The contact stated while her mother was driving at an undisclosed speed, she lost consciousness, and the vehicle veered off the road. The vehicle hit the fence, then crashed into a tree, and the tree fell on the vehicle. The air bags failed to deploy. The contact's mother was assisted out of the vehicle by emergency services and was transported to the hospital, where she was informed that she had sustained bruised ribs, split bottom lip, bruised left upper arm, pain on the left side of the body, and bruises on the area of the chest under which the pacemaker was placed as the chest hit the steering wheel. The contact's mother was currently receiving physical therapy. A police report was filed. The vehicle was towed to a Road Side Assistance Services location. The dealer was notified of the failure, but no assistance was provided. The manufacturer was notified of the failure and informed the contact that a Jeep field inspector would perform the inspection of the vehicle and would copy information from the EDR, which could be shared with NHTSA upon request. The contact related the failure to NHTSA Campaign Number: 21V873000 (Air Bags). The vehicle was not diagnosed nor repaired. The failure mileage was unknown.”
The records describe a possible crash, fire, injury, or loss of control.
“ON 11/19/2022 I AM DRIVING AT ABOUT 65 MPH GOING NORTHBOUND IN THE RIGHT LANE ON THE PALISADES INTERSTATE PARKWAY AT EXIT 2 IN NJ. A CAR PASSING ME IN THE LEFT LANE STRIKES A DEER WITH HIS LEFT FRONT AND THE DEER IS FLIPPED IN THE AIR. THE DEER IS NOW AIRBORNE AND IN THE RIGHT LANE. I DRIVE INTO THE DEER AND IT IMPACTS THE HOOD OF THE JEEP AND CRASHES THROUGH THE WINDSHIELD AND LANDS IN THE PASSENGER COMPARTMENT. I DID NOT HAVE TIME TO BRAKE HARD BUT WAS ABLE TO PULLOVER ON A GRASSY AREA OAST THE EXIT ON THE RIGHT. I HAVE A DASHCAN VIDEO BUT I CANNOT UPLOAD TO REPORT. AVAILABLE UPON REQUEST AND CN BE EMAILED TO YOU. CONCERN: 1. THE EMERGENCY ASSIST SYSTEM ACTIVATED AND DETECTED A COLLISION AND ASKED ME IF I NEEDED POLICE , FIRE OR AMBULANCE. 2. THE AIRBAG SYSTEM FAILED TO DETECT A HIGH SPEED COLLISION AND DID NOT DEPLOY. WHY DID THE RESPONSE SYSTEM DETECT A COLLSION AND INQUIRED IF I NEEDED POLICE, FIRE AND AMBULANCE AND THE AIRBAG SYSTEM NEVER SENSED A HIGH IMPACT COLLISION WITH THE DEER.”
The records describe a possible crash, fire, injury, or loss of control.
“The contact owned a 2021 Jeep Grand Cherokee. The contact that while driving at 35 MPH, he saw a shadow out of the corner of the left of his eye which he presumed to be a cat. In an effort to avoid hitting the animal, he steered the vehicle in the right direction and crashed into a telephone pole. The air bags did not deploy upon impact. Due to the failure, the contact hit his head on the front driver-side window. The contact did not seek medical treatment; however, he sustained pain in both his left and right shoulders, and his lower back, and even experienced intermittent vomiting which he assumed to be the result of a concussion. A police report was filed. The contact was unaware if any property damage was sustained. The vehicle was towed to an independent mechanic where it remained in their possession. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had been deemed a total loss. The failure mileage was approximately 13,000.”
The records describe a possible crash, fire, injury, or loss of control.
“On July 14, 2022 I was driving my 2021 Jeep Grand Cherokee L and Stopped for traffic on I-25 when a truck going at high speed rear ended me going about 40-60 MPH and caused me to hit the vehicle in front of me. The air bags failed to deploy. I had NHTSA safety recall 21V-873 done on my vehicle at my Jeep Dealer in May 2022. The Recall repair did not work as the air bags did not deploy when I was rear ended by another vehicle at a high rate of speed. See answers to questions below What component or system failed or malfunctioned, and is it available for inspection upon request? Air Bags How was your safety or the safety of others put at risk? Involved in a serious accident. Air bags did not deploy. Repair for NHTSA safety recall 21V-873 did not work. Has the problem been reproduced or confirmed by a dealer or independent service center? NO Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A police report was done on the accident. They saw no airbags had deployed after the accident Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? None.”
4 reviewed owner reports for this model year mention electrical system.
Why it matters
The records describe a problem worth checking before purchase.
What to inspect
Ask the inspector to test the named system and note any warning lights, noises, leaks, or stored codes.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Use the inspection and service records to check whether this car shows the reported problem.
Sources and limitsShowHide
Source recordEvidence: Limited confidence
The records describe a problem worth checking before purchase.
“I had stopped at a red light and the auto start/stop turned off the car. It would not restart. The fault caused it to stay in Park and could not get out of Park to move vehicle. This not only caused a road hazard but made me and others unsafe. The cause was a enclosed fuse box that made batteries go bad. I feel Jeep should be responsible for this.”
The records describe a problem worth checking before purchase.
“This submission is an update to NHTSA Complaint #11727024. The vehicle continues to experience recurring engine overheating and misfire conditions. These issues have been previously diagnosed and are consistent with known manufacturer Technical Service Bulletins (TSBs) related to this engine. Despite this: The dealership has not performed the appropriate diagnostic protocol (including STAR testing) The manufacturer, Stellantis, closed my case without resolving the issue No repair or corrective action has been completed The vehicle remains in operation due to lack of manufacturer support. This condition presents a potential safety risk, including: Loss of power while driving Risk of engine failure or shutdown Increased risk during normal roadway operation The vehicle is regularly operated by my 17-year-old daughter, which increases concern regarding driver safety and reliability of the vehicle under these conditions. This situation reflects: A known defect documented by the manufacturer Failure of the dealer network to properly diagnose/repair Closure of a manufacturer case without resolution of a safety-related issue I am requesting that this complaint be reviewed as part of any broader pattern of similar failures and considered for further investigation.”
The records describe a problem worth checking before purchase.
“I am reporting a repeated safety-related issue involving my 2021 Jeep Cherokee Overland. The vehicle has experienced ongoing engine misfires and overheating, which create unsafe driving conditions. The issue presents as follows: -Engine begins to misfire, causing rough operation and shaking. -The check engine light flashes intermittently indicating active misfire. -Vehicle performance becomes inconsistent, with concern for loss of power while driving. -Vehicle experiencing coolant loss/overheating, concern for engine failure. These conditions create a serious safety risk, as the vehicle may lose power unexpectedly or become inoperable while driving. Multiple repair attempts have been made, including replacement of ignition components (coils and spark plugs) and other related service. The issue continues to recur, and the root cause has not been resolved. Despite repeated attempts to resolve the issue through the dealership and manufacturer, the problem persists and the vehicle remains unreliable. The manufacturer has not provided a resolution despite multiple attempts, and communication is unsuccessful I am submitting this complaint due to ongoing safety concerns and a lack of resolution.”
The records describe a problem worth checking before purchase.
“I was driving my car and the car shut off at 30 mph. It completely stopped and the steering wheel locked up. Started flashing start/stop and told me to put it in park. Glad no one got hurt and hope it doesn’t do it again.”
3 reviewed owner reports for this model year mention steering.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.
Mileage in the reports
In reports that included mileage, this problem showed up around 70,000 to 70,000 miles.
Based on 1 report that included mileage. This is not a failure rate or a prediction.
What to inspect
Ask the inspector to test the named system and note any warning lights, noises, leaks, or stored codes.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Use the inspection and service records to check whether this car shows the reported problem.
Sources and limitsShowHide
Source recordEvidence: Limited confidence
The records describe a possible crash, fire, injury, or loss of control.
“The contact owns a 2021 Jeep Grand Cherokee. The contact stated while accelerating after having stopped at a traffic signal at approximately 15 MPH she felt the steering wheel had locked, pulled the vehicle to the right, and crashed into a guard rail. The contact stated no warning light was illuminated. The contact stated that the vehicle's front end had been damaged. The contact stated that both the driver's and passenger side front tires had also been damaged by the crash into the guard rail. The contact stated that police were on the scene and wrote a report. The contact stated she had been treated by EMS, but was not transported to a hospital. The contact stated she had pain in her neck and both shoulders. The contact had the vehicle towed to an independent mechanic in her home state. The mechanic diagnosed the vehicle and determined that the right and left control arms needed to be replaced and that the pinch bolt at the UCA ball joint and the knuckle had failed and needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure. The contact had been contacted by her local dealer about NHTSA Campaign Number: 24V132000 (Suspension and Steering). The contact related the crash to the recall. The contact had not taken the vehicle to the dealer for the recalls and the vehicle was not repaired. The failure mileage was approximately 70,000.”
The records describe a possible crash, fire, injury, or loss of control.
“I was traveling on a road with light snow. There was a bend in the road. I lost steering and manual breaking causing the vehicle to strike a telephone pole head on. My air bags did not deploy.”
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.
What to inspect
Check the VIN for this recall and ask for the repair receipt if it was completed.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Confirm the VIN-specific recall status and keep the completion receipt.
Fix listed in the records: FCA US LLC will update the radio software, free of charge. Owner notification letters were mailed on December 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y67.
Sources and limitsShowHide
Source recordEvidence: High confidence
The records describe a possible crash, fire, injury, or loss of control.
“Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
FCA US LLC will update the radio software, free of charge. Owner notification letters were mailed on December 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y67.”
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles not equipped with automatic high beams.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.
Mileage in the reports
In reports that included mileage, this problem showed up around 50,000 to 50,000 miles.
Based on 1 report that included mileage. This is not a failure rate or a prediction.
What to inspect
Check the VIN for this recall and ask for the repair receipt if it was completed.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Confirm the VIN-specific recall status and keep the completion receipt.
Fix listed in the records: Dealers will reprogram the vehicles, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y66.
Sources and limitsShowHide
Source recordEvidence: High confidence
The records describe a possible crash, fire, injury, or loss of control.
“Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles not equipped with automatic high beams. When the master lighting switch is set to the auto position, the high beam headlights will not activate unless the master lighting switch is first changed to the 'on" position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Difficulty activating the headlight high beams may result in reduced visibility, increasing the risk of a crash.
Dealers will reprogram the vehicles, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y66.”
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.
Mileage in the reports
In reports that included mileage, this problem showed up around 70,000 to 70,000 miles.
Based on 1 report that included mileage. This is not a failure rate or a prediction.
What to inspect
Check the VIN for this recall and ask for the repair receipt if it was completed.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Confirm the VIN-specific recall status and keep the completion receipt.
Fix listed in the records: Dealers will reprogram the ORC, free of charge. Owner notification letters were mailed December 2, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y79.
Sources and limitsShowHide
Source recordEvidence: High confidence
The records describe a possible crash, fire, injury, or loss of control.
“Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles. The Occupant Restraint Controller (ORC) may have incorrect software which can disable the driver, passenger, and knee air bags without warning.
Disabled air bags can increase the risk of injury to occupants in a crash.
Dealers will reprogram the ORC, free of charge. Owner notification letters were mailed December 2, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y79.”
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles equipped with smart lighting modules (SLM).
Why it matters
The records describe a possible crash, fire, injury, or loss of control.
Mileage in the reports
In reports that included mileage, this problem showed up around 70,000 to 70,000 miles.
Based on 1 report that included mileage. This is not a failure rate or a prediction.
What to inspect
Check the VIN for this recall and ask for the repair receipt if it was completed.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Confirm the VIN-specific recall status and keep the completion receipt.
Fix listed in the records: Dealers will reprogram the SLM software, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y72.
Sources and limitsShowHide
Source recordEvidence: High confidence
The records describe a possible crash, fire, injury, or loss of control.
“Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles equipped with smart lighting modules (SLM). An incomplete SLM software update may cause one or both headlights to become inoperable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Inoperable headlights can reduce visibility for the driver and oncoming traffic, increasing the risk of a crash.
Dealers will reprogram the SLM software, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y72.”
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Grand Cherokee L vehicles.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.
Mileage in the reports
In reports that included mileage, this problem showed up around 13,000 to 50,000 miles.
Based on 5 reports that included mileage. This is not a failure rate or a prediction.
What to inspect
Check the VIN for this recall and ask for the repair receipt if it was completed.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Confirm the VIN-specific recall status and keep the completion receipt.
Fix listed in the records: Dealers will inspect and, if necessary, replace the second-row seat back frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z24.
Sources and limitsShowHide
Source recordEvidence: High confidence
The records describe a possible crash, fire, injury, or loss of control.
“Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Grand Cherokee L vehicles. These vehicles may have been built with a missing weld from the seat back frame to the child seat tether anchorage. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
A missing weld may allow the child seat tether to separate from the seat frame during a crash, increasing the risk of injury.
Dealers will inspect and, if necessary, replace the second-row seat back frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z24.”
Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3.6L engines.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.
Mileage in the reports
In reports that included mileage, this problem showed up around 9,775 to 27,925 miles.
Based on 2 reports that included mileage. This is not a failure rate or a prediction.
What to inspect
Check the VIN for this recall and ask for the repair receipt if it was completed.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Confirm the VIN-specific recall status and keep the completion receipt.
Fix listed in the records: Dealers will replace the EGR valve assembly, free of charge. Owner notification letters were mailed June 23, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z31.
Sources and limitsShowHide
Source recordEvidence: High confidence
The records describe a possible crash, fire, injury, or loss of control.
“Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3.6L engines. The exhaust gas recirculation (EGR) valve may stick open, resulting in an unexpected loss of drive power.
An unexpected loss of drive power increases the risk of a crash.
Dealers will replace the EGR valve assembly, free of charge. Owner notification letters were mailed June 23, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z31.”
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.
Mileage in the reports
In reports that included mileage, this problem showed up around 50,000 to 50,000 miles.
Based on 1 report that included mileage. This is not a failure rate or a prediction.
What to inspect
Check the VIN for this recall and ask for the repair receipt if it was completed.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Confirm the VIN-specific recall status and keep the completion receipt.
Fix listed in the records: Dealers will inspect and replace both body-mounted tail light assemblies, as necessary, free of charge. Owner notification letters were mailed June 8, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z50.
Sources and limitsShowHide
Source recordEvidence: High confidence
The records describe a possible crash, fire, injury, or loss of control.
“Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The tail light side marker assemblies may be damaged and not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices, and Associated Equipment."
A tail light side marker that does not illuminate can reduce vehicle visibility to other drivers, increasing the risk of a crash.
Dealers will inspect and replace both body-mounted tail light assemblies, as necessary, free of charge. Owner notification letters were mailed June 8, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z50.”
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.
Mileage in the reports
In reports that included mileage, this problem showed up around 70,000 to 70,000 miles.
Based on 1 report that included mileage. This is not a failure rate or a prediction.
What to inspect
Check the VIN for this recall and ask for the repair receipt if it was completed.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Confirm the VIN-specific recall status and keep the completion receipt.
Fix listed in the records: Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 58A.
Sources and limitsShowHide
Source recordEvidence: High confidence
The records describe a possible crash, fire, injury, or loss of control.
“Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.
A loss of steering control increases the risk of a crash.
Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 58A.”
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.
Mileage in the reports
In reports that included mileage, this problem showed up around 70,000 to 70,000 miles.
Based on 1 report that included mileage. This is not a failure rate or a prediction.
What to inspect
Check the VIN for this recall and ask for the repair receipt if it was completed.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Confirm the VIN-specific recall status and keep the completion receipt.
Fix listed in the records: Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 64A. This recall is replaced by NHTSA recall 26V051. All vehicles will need to have the new recall remedy performed.
Sources and limitsShowHide
Source recordEvidence: High confidence
The records describe a possible crash, fire, injury, or loss of control.
“Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.
Rear coil springs that detach from the vehicle while driving increases the risk of a crash.
Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 64A. This recall is replaced by NHTSA recall 26V051. All vehicles will need to have the new recall remedy performed.”
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.
Mileage in the reports
In reports that included mileage, this problem showed up around 10,000 to 10,000 miles.
Based on 1 report that included mileage. This is not a failure rate or a prediction.
What to inspect
Check the VIN for this recall and ask for the repair receipt if it was completed.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Confirm the VIN-specific recall status and keep the completion receipt.
Fix listed in the records: Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.
Sources and limitsShowHide
Source recordEvidence: High confidence
The records describe a possible crash, fire, injury, or loss of control.
“Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.
Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.”
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.
Mileage in the reports
In reports that included mileage, this problem showed up around 27,250 to 55,750 miles.
Based on 2 reports that included mileage. This is not a failure rate or a prediction.
What to inspect
Check the VIN for this recall and ask for the repair receipt if it was completed.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Confirm the VIN-specific recall status and keep the completion receipt.
Fix listed in the records: Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.
Sources and limitsShowHide
Source recordEvidence: High confidence
The records describe a possible crash, fire, injury, or loss of control.
“Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.
A loss of vehicle control increases the risk of a crash.
Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.”
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.
What to inspect
Check the VIN for this recall and ask for the repair receipt if it was completed.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Confirm the VIN-specific recall status and keep the completion receipt.
Fix listed in the records: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Sources and limitsShowHide
Source recordEvidence: High confidence
The records describe a possible crash, fire, injury, or loss of control.
“Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.”