Airbags owner reports
Evidence: Medium confidence
Owner reports are bound to model year 2020.
- Symptom
- 8 reviewed owner reports for this model year mention air bags.
- Why it matters
- The records describe a possible crash, fire, injury, or loss of control.
Mileage in the reports
In reports that included mileage, this problem showed up around 35,637 to 62,500 miles.
Based on 3 reports that included mileage. This is not a failure rate or a prediction.
What to inspect
- Ask the inspector to test the named system and note any warning lights, noises, leaks, or stored codes.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
- Use the inspection and service records to check whether this car shows the reported problem.
Sources and limitsShowHide
Source recordEvidence: Medium confidence
The records describe a possible crash, fire, injury, or loss of control.
“Airbags did not deploy in an accident where someone ran me into a tree front center of front of car it involves Two injury because airbags didn't come out on impact”
Source recordEvidence: Medium confidence
The records describe a possible crash, fire, injury, or loss of control.
“The contact owned a 2020 Jeep Grand Cherokee. The contact stated while driving at 30 MPH, another vehicle pulled out in front of his vehicle, causing him to T-bone the vehicle on the front driver side. No air bags deployed. The contact stated he and his girlfriend sustained injuries to their backs and his left ankle, knee, and wrist, and bruises on his chest and ribs due to impact. Medical attention was sought via the emergency room. A police report was filed. The failure was not diagnosed by a dealer or independent mechanic. The vehicle was towed to an auto body shop and deemed a total loss. The manufacturer was notified of the failure, and they informed him that a case manager will contact him. The approximate failure mileage was 70,000.”
Source recordEvidence: Medium confidence
The records describe a possible crash, fire, injury, or loss of control.
“The contact owned a 2020 Jeep Grand Cherokee. The contact stated while driving approximately 15 MPH, the vehicle in front of the contact had lost control and ended across the lane. The contact stated that the road was a gravel road and the driver of the other vehicle had created a dust cloud that obscured the vehicle. The contact stated that her vehicle crashed into the other vehicle on their passenger side front door. The contact stated that as her vehicle's driver's side front end crashed into the side of the other vehicle, the air bags had only partially deployed once the contact's vehicle had stopped forward momentum due to the crash. The contact stated that her driver hit his head on the windshield and his chest hit the steering wheel. The contact stated that he was not cut only bruised on the forehead and chest. The contact stated that the shoulder strap of the front passenger seat belt had caused bruising on her left shoulder and rib cage and she was in pain. The contact stated that emergency services transported her to the emergency room for evaluation and later her driver drove himself to the emergency room for evaluation. The police were on the scene and filed a report. The contact stated that both vehicles were not drivable and her vehicle was towed to an impound lot. The contact said that her insurance provider declared the vehicle a total loss and had determined that the air bags had not deployed as designed. The manufacturer had not been informed of the failure. The failure mileage was approximately 16,273.”
Source recordEvidence: Medium confidence
The records describe a possible crash, fire, injury, or loss of control.
“My husband was driving our 2020 jeep and was going 70mph on the turn pike and BAM all the air bags went off, curtain air bags everything! He broke some ribs and some other things and went to the hospital. I have contact Chrysler and they sent out a mechanical engineer to read the black box type thing in the car and never got back to me. No one will speak to me there I am stuck with a vehicle I cannot drive with the air bags all exploded as a vehicle malfunction. We were not stuck we did not strike anything they just exploded. There were no indictor lights on the vehicle drove fine there was nothing wrong with it and we had it less then 6months.”
Source recordEvidence: Medium confidence
The records describe a possible crash, fire, injury, or loss of control.
“Passenger side airbag failed to deploy. Head injury, rib fractures, vertebrae fracture”
Source recordEvidence: Medium confidence
The records describe a possible crash, fire, injury, or loss of control.
“I was in a head on collision in my 2020 Jeep Grand Cherokee and another driver crossed the center line. I braked at approximately 40 mph the other car was driving the same speed downhill and made impact with the front drivers side bumper. Busting the headlight, washer fluid reservoir, threw my front grille at least 5 feet in front of the truck… their car’s front end was demolished. My airbags in my 2020 Jeep Grand Cherokee did not deploy. I feel this is a fail on the manufacturer as there is no reason why one if not all airbags should not have deployed.”
Source recordEvidence: Medium confidence
The records describe a possible crash, fire, injury, or loss of control.
“The contact owned a 2020 Jeep Grand Cherokee. The contact stated that while his wife was driving 55 MPH, she collided with a Ford F-150 that ran a red light and entered the lane aggressively. The air bags did not deploy. There were no warning lights illuminated. The driver sustained brain injuries (concussions), and medical attention was provided. There was no reported fire. A police report was filed. The vehicle was towed to a towing lot. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was notified, but no assistance was given. The vehicle was deemed a total loss by the insurance company. The failure mileage was 55,000.”
Source recordEvidence: Medium confidence
The records describe a possible crash, fire, injury, or loss of control.
“WAS PULLING INTO SHOP ON NICE SUNNY DAY. I TURNED TAKING A RIGHT OFF ROAD AND SOME LADY SWERVED RIGHT OFF ROAD AND HIT ME DOING 50MPG. THIS CAUSED ME TO GO FORWARD IN VEHICLE AND ACCELERATE AT A HIGH SPEED. I THEN HIT A METAL CARPORT WHICH CRASHED ON MY ROOF. BUSTED SUNROOF, HIT SIDE OF BRICK WALL ON PASSENGER SIDE AND THEN WENT DOWN INTO A STEEP DITCH AND PARTIALLY BACK UP. NONE OF THE AIRBAGS DEPLOYED. I DID SEE ONE BLACK OVAL SHAPED AIRBAG BEHIND THE FRONT DRIVER TIRE AFTERWARDS. JEEP WAS TOTALED. FRONT END WAS DEMOLISHED LOOKED LIKE A BIG MOUTH. BOTH WHEELS WERE TURNED IN AND BUSTED. IT WAS CRUSHED.. SIDES WERE COMPLETELY DENTED IN. NOT SURE IF I ACCELERATED OR THE VEHICLE DID ON ITS OWN AS I HAVE NO RECOLLECTION. NOTIFIED JEEP THEY SENT SOMEONE OUT TO DO A REPORT AS I WAS INJURED. *TR”