2020
This problem appears in the reviewed records for this model year.
See the year recordReported years
Owner reports are bound to model year 2020. A year on this list does not mean every car has the problem.
2020
This problem appears in the reviewed records for this model year.
See the year recordThe records describe a possible crash, fire, injury, or loss of control.
“I am writing to report a serious safety concern regarding my Volkswagen Tiguan 2020. The dome light in my vehicle has completely broken off, melting the plastic from the screws, and was hanging by the electrical wires. This issue poses multiple safety hazards: 1.Injury Risk: While driving, the dome light unlatched and fell and struck me on the side of my head, causing a distraction and injury. 2.Visibility Obstruction: When the dome light is hanging, it completely blocks the view through the windshield and rearview mirror, significantly increasing the risk of an accident. I have taken my vehicle to the dealership, and they confirmed that this is a common problem with this model. They have seen and replaced the dome light on many other vehicles of the same model. Despite this being a known issue, there were no warning lights or indicators to alert me to the impending failure. This indicates that the parts used are faulty and pose a significant safety risk. I urge the NHTSA to investigate this issue promptly and consider issuing a safety recall for Volkswagen Tiguan 2020 vehicles to prevent potential accidents and injuries. Thank you for your attention to this serious matter.”
The records describe a possible crash, fire, injury, or loss of control.
“-After turning the car on and driving a short distance, the driver dashboard made a warning sound and flashed a warning about my 'ignition system' turning itself off. After that, the entire dash (the speedometer, gas gauge, the infotainment system, the internal climate controls, etc.) went blank. The warning told me to immediately pull the car over and turn it off. Because of this, the car's external brake lights and turn signal indicators also do not work. -Because this error is happening while the vehicle is moving and is on the roadway, I am driving blind in traffic without a way to signal lane changes or when I am coming to a stop. -The car has been worked on three separate times (the alternator was replaced twice and the battery once) for this issue, but the issue is still happening. It only happens when the weather gets to be above 80 degrees. -The vehicle was taken to AutoNation Volkswagen on July 6, 2026, and the service worker who I talked to said he's seen similar issues with Volkswagens in his two and a half years that he's worked in the service department (which lines up with the VW recall for other vehicles) after I described the issue to him. He confirmed those cases also happened when the outside temperatures were high. -No, no warning messages were displayed prior to the issue spontaneously happening back in May 2026. The first warning message I got was accompanied by the dashboard going completely black. -There is a VW Safety Recall (VW Campaign 28H7) and a NHTSA Recall (23V604) for the following VW models produced between 2019 - 2020: Golf, Golf AllTrack, Golf GTI, Golf Sportswagen, and the Jetta in the United States. -VW Customer care (called on July 6, 2026) declined to take down my complaint and said they could not enter my VIN to track the error for future recalls because I quote "didn't have a VW Customer Account." They provided me with a case number (#07599604) but I'm not sure anything was logged, and I didn't qualify for 'goodwill'.”
The records describe a possible crash, fire, injury, or loss of control.
“Component(s) Affected: ELECTRICAL SYSTEM: IGNITION: SWITCH, EXTERIOR LIGHTING: BRAKE LIGHTS, ELECTRICAL SYSTEM: INSTRUMENT PANEL Summary: When the interior cabin or ambient temperature becomes hot, a critical ignition/electrical failure occurs. The dashboard displays error: "Ignition has switched, please safely stop the vehicle." Immediately following, a total electrical shutdown occurs: the instrument cluster goes black, and all external signaling—including the brake lights and turn signals—stops operating. While mechanical engine propulsion is maintained, the driver is left with zero visibility of vehicle metrics and zero exterior signaling to warn trailing traffic. When restarting, the vehicle fails to crank on the first attempt and displays: "Check the starter system." The vehicle functions normally once the cabin cools down or during cold weather. Safety Risk & Consequences: This defect poses an immediate and severe crash hazard. Operating a moving vehicle without functioning brake lights or turn signals deprives surrounding motorists of critical indicators, drastically increasing the risk of a rear-end collision. Additionally, a complete loss of the instrument cluster impairs the driver’s awareness of vehicle speed and critical safety alerts. Diagnostic & Context: An independent certified mechanic diagnosed the issue as a failure of the ignition switch electrical component (not the mechanical tumbler). Thermal expansion causes the electrical contacts to fail, triggering the systemic shutdown. The mechanic noted this part is on a severe nationwide backorder, indicating widespread failure. A known safety recall exists for the VW Jetta for an identical thermal ignition switch failure; however, the VW Tiguan—which utilizes the exact same turn-key ignition switch part—is not included. Multiple online automotive forums document identical hot-weather electrical failures among other Tiguan owners, proving this is a systemic hazard that warrants a safety recall.”
The records describe a possible crash, fire, injury, or loss of control.
“center roof console fell out while driving VW states it out of extended warranty charging $200 for repair I find this very dangerous”
The records describe a possible crash, fire, injury, or loss of control.
“When I am driving my vehicle, I get an alert that the "Ignition switched off, please safely stop the video". All electrical power to the vehicle subsequently drops off. This is the same issue that the 2018-2019 VW Jetta's were recalled for in 2023.”
The records describe a possible crash, fire, injury, or loss of control.
“When the weather is warm or hot the car will drive less than a mile then cuts off but still drives. No air conditioning no radio or camera works how car shuts off but can still drive.”
The records describe a possible crash, fire, injury, or loss of control.
“SOS button is not working. Console fell out of roof of car earlier this summer (a national recall) and now the SOS error J949 is not working, and because the SOS button isnt working neither is the bluetooth. This is absolutely due to the faulty console that had to be rewired and clipped back into the roof of the vehicle. Currently not being covered by dealerships, it is absolutely a volkswagen fault in their upper electrical console issue.”
The records describe a possible crash, fire, injury, or loss of control.
“Car beeped and displayed warning stating that Ignition will turn off and Check Starter System on four separate occasions, resulting in loss of all electrical power including but not limited to headlights, brake lights, console display, speedometer, dashboard lights, turn signals, hazard lights a/c, etc. The center console felt very warm. The car needed to be pulled over and ignition turned off for a prolonged period of time before restarting or else the issue would continue. The car does not always start right back up upon first try. It is unsafe to drive a car without any working electronics, especially at night. It is difficult and unsafe to pull over to a safe space without any working electronics, especially at night. Brought car to Vw dealer and they removed and replaced the ignition switch actuator.”
The records describe a possible crash, fire, injury, or loss of control.
“I am experiencing the Driver Door Control Switch / EBS error. When this occurs my emergency break activates when I am driving, throwing me into a complete stop unexpectedly, pulls several check engine lights and a series of loud distracting alert sounds. This is extremely dangerous on the road and I’ve almost been rear-ended multiple times. I have brought my vehicle in to Volkswagen and European Specialty Auto Shop and they were not able to replicate the issue thus we’re not able to help me. There are several forums online that point to this being a recall issue with Volkswagen and yet my VIN number is showing as not affected. It is my understanding that this issue is being caused by a faulty driver door wiring harness. It is random when this issue occurs. Forums online have led me to believe it is due to weather fluctuations. At this point I no longer feel safe driving my vehicle. This needs to be escalated to a Volkswagen as a public safety concern.”