Engine owner reports: Kia Soul years in the records

The records describe a possible crash, fire, injury, or loss of control.

“The contact owned a 2017 Kia Soul. The contact stated that while driving at various speeds, an abnormal, knocking noise would emit from the engine without warning. The contact notified the dealer and they informed him that the knocking noise was normal vehicle operation. The contact then stated that while driving at 60 MPH as the knocking noise persisted, the noise grew increasing louder without warning. The contact looked out of his rearview mirror and saw a cloud of white smoke coming from underneath the vehicle. As he pulled over, he inspected the hood and saw flames encroaching towards the front driver's seat. The contact instructed his girlfriend to exit the vehicle, as he went back to retrieve a cell phone, he burned the hairs off both arms, and his right leg, as well as some hair on his head and face. The contact called the authorities while the vehicle became engulfed in flames as his children's safety seat and strollers were inside the vehicle. The children were not in the vehicle at the time of the failure. The contact also stated that part of a highway sign was burned due to the fire. The fire was extinguished by the fire department and a police report was filed. The contact sought medical treatment at the scene where paramedics checked his vital signs and the burns to his body. The contact stated that both he and his girlfriend have suffered severe mental anguish as a result of the fire. The contact has suffered from traumatic dreams and hallucinations since the failure. The vehicle was towed to an independent tow yard and deemed a total loss. The dealer was notified of the failure and offered no assistance. The contact then filed a complaint with the manufacturer. The vehicle was destroyed. The failure mileage was approximately 80,000.”

The records describe a possible crash, fire, injury, or loss of control.

“The contact owned a 2017 Kia Soul. The contact stated while driving at approximately 60 MPH said she heard a clicking sound coming from the engine as she depressed the accelerator. The contact heard a loud bang coming from the engine, smoke began to emit from under the hood. The contact stated no warning light was illuminated. The contact pulled off to the left side of the highway and jumped over the highway divider and twisted her left ankle. The police and fire department was not called. The contact did not seek medical attention. The contact had the vehicle towed to her residence. The contact had not taken the vehicle to a dealer. The contact's insurance provider declared the vehicle a total loss. The manufacturer had not been informed of the failure. The failure mileage was approximately 109,000.”

The records describe a possible crash, fire, injury, or loss of control.

“The contact owns a 2017 Kia Soul. The contact stated that while driving approximately 65 MPH, a loud knocking sound was heard, and the vehicle's speed decreased to approximately 25 MPH. The contact was able to safely pull over into a parking lot. The vehicle was towed to the contact's residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 197,000”

The records describe a possible crash, fire, injury, or loss of control.

“2017 Kia Soul, 1.6L Gamma GDI engine, ~82,000 miles. Vehicle exhibits excessive oil consumption consistent with the known piston ring defect addressed in Kia TSB ENG222 (covering 2012–2019 Souls with Gamma/Nu engines) and consistent with the E2 Class Action Settlement that covered the same engine in 2012–2016 model years. The oil consumption has destroyed the catalytic converter, causing the engine to stall. The vehicle is not currently drivable. Kia dealer has refused to perform the oil consumption test or evaluate engine warranty coverage until the owner pays out of pocket to replace the catalytic converters (quoted at $6,000). Requesting NHTSA expand the existing Gamma engine recall coverage to include 2017 model year, which currently falls in a coverage gap despite using the identical defective engine.”

The records describe a possible crash, fire, injury, or loss of control.

“The contact owns a 2017 Kia Soul. The contact stated that while driving at an undisclosed speed, the low oil pressure warning light illuminated. The contact added oil to the vehicle; however, the vehicle went into LIMP Mode and failed to exceed 60 MPH while driving. The vehicle was taken to the dealer, where it was diagnosed and determined that the engine needed to be replaced; however, the contact was informed that the engine replacement was not covered under an unknown class-action lawsuit settlement recall because only 12 out of the required 17 oil change service records were available. The manufacturer was notified of the failure and made the same assessment. The vehicle was not repaired. The failure mileage was approximately 128,129.”

The records describe a possible crash, fire, injury, or loss of control.

“We heard a ticking noise, and took it to the autoshop. After investigating, they found that it was a total engine failure. The mechanics encouraged us to check the vin number, because total engine failure for the 2017 Kia Soul was very common. Our vin did not appear in this recall, but all the symptoms are the same. We've had regular maintenance, and it's less than 80k miles.”

The records describe a possible crash, fire, injury, or loss of control.

“Driving on busy highway with one passenger. Vehicle began losing power and acceleration, but no warning lights came on. Kept driving for 20 miles and oil warning light came on, but temp vuage registered fine. I parked, checked fluid amounts, and oil was extremely low (even though it had been checked the week prior and was full). Put 2 quarts in, started vehicle and warning lights went off. Proceeded back on to highway, drove 5 miles and engine lost acceleration and started knocking loudly, and all the warning gauges lit up. I pulled into parking lot, turned off the vehicle. Checked oil level and it was fine. Got towed home. Fairly certain it's the rod bearing. Engine has about 103,000 miles on it and has been well maintained. I see so many of this exact complaint, but our year model seemed to be ignored with a recall. Have loved our Kia's until now. Watchable got Hyundai?”