Electrical System owner reports: Jeep Wrangler years in the records

The records describe a problem worth checking before purchase.

“The contact owned a 2020 Jeep Wrangler Rubicon. The contact stated that the battery and engine lights were illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The contact stated that while driving up a hill at 30 MPH, the vehicle became uncontrollable and went into oncoming traffic. The driver was depressing the brake pedal, but the vehicle failed to stop and crashed into a Toyota Tacoma and a Toyota Corolla. The contact sustained an injury to her knee, and medical attention was provided. The airbags deployed. There were no reported fires. A police report was filed. The vehicle was towed to a towing lot. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 80,000. The vehicle was deemed a total loss by the insurance company.”

The records describe a problem worth checking before purchase.

“I was driving my vehicle on the expressway and a dash light with an “A” and a circle came on. My car began to slow down on its own and would not allow me to accelerate. I managed to coast off the expressway to an exit. I immediately smelled gas and my eyes began to burn. I tried to restart my car but it was sputtering. I checked under the hood and the car smelled like strong gas. After this my eyes were burning as if someone sprayed pepper spray in them. I had get assistance to get a tow. I went to a nearby urgent care to get my eyes checked out because after all of this they were blood shot red….I see that some 2020 2.0L Jeeps have a fuel line recall but my recall isn’t showing up. This vehicle should definitely have a recall. I also have issues with my radio saying “overheating” then the volume goes out and the radio shuts off.”

The records describe a problem worth checking before purchase.

“While driving, the Instrument Cluster Display completely blanked out and ceased functioning. This sudden failure immediately disabled the digital speedometer, fuel gauge, engine temperature readings, oil gauge, and critical safety warning lights. In order to check my fuel levels, I have to log into an app on my phone, which is both unsafe and illegal to do while driving. The panel beeps a warning when I start my car, however I cannot see what the issue is because the display is black. Other 2020 Jeep Wranglers share this identical, well-documented cluster failure and are covered under an active recall. However, my specific VIN is currently excluded despite suffering from the exact same manufacturing defect. This issue presents an unreasonable risk to motor vehicle safety and requires immediate investigation to expand the recall scope.”

The records describe a problem worth checking before purchase.

“The contact owns a 2020 Jeep Wrangler. The contact stated that while reversing at an undisclosed speed, the instrument cluster flickered, the infotainment screen was inoperative, the vehicle shuddered, and then stalled. No warning lights were illuminated. The vehicle was taken to a dealer, where it was initially diagnosed that the auxiliary battery needed to be replaced; upon further inspection, the dealer discovered that the vehicle was equipped with a mild hybrid battery and that the battery needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 98,000.”

The records describe a problem worth checking before purchase.

“The contact owns a 2020 Jeep Wrangler. The contact stated that upon starting the vehicle, the instrument panel was inoperable. The speedometer operated as needed, but the fuel gauge and temperature gauge were inoperable, and the mileage display was not visible. The vehicle was taken to an independent mechanic who attempted to restart the instrument panel but was unsuccessful. The mechanic referenced NHTSA Campaign Number: 24V652000 (Electrical System); as a possible cause for the failure. However, after contacting the dealer, it was discovered that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 77,000.”

The records describe a problem worth checking before purchase.

“Had no warning messages or alerts. The Instrument Cluster Display Screen went black. We have no way of knowing the amount of gas, speed, mileage, tire pressure or any other alerts. I believe this to be a safety issue. Have replaced both the main and auxiliary battery. There are many 2020 Jeep Wranglers that are recalled for this very issue. Wondering why mine is not.”

The records describe a problem worth checking before purchase.

“The contact owns a 2020 Jeep Wrangler. The contact stated that while attempting to start the vehicle, the instrument cluster went blank. The vehicle was taken to the dealer where it was diagnosed with instrument cluster failure. The contact was informed that the instrument cluster needed to be replaced. In addition, the contact was advised that the repair was required prior to the vehicle being released back to the contact. The vehicle was repaired. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 69,003.”

The records describe a problem worth checking before purchase.

“Instrument cluster digital screen went blank. Came on next time vehicle was started and then went blank again and didn’t come back on, no longer displaying warnings, fuel level, etc.”

The records describe a problem worth checking before purchase.

“The screen between the speedometer and tachometer has blanked out completely no fuel gauge no odometer nothing”

The records describe a problem worth checking before purchase.

“On 4/28/26, my 2020 Jeep Wrangler Sahara Unlimited suffered a catastrophic high-voltage system failure, causing the vehicle to completely shut off at highway speeds on a live road. Stuck on the highway for nearly 3 hours at around rush hour blocking one lane of traffic. The dealership (Ourisman Jeep) diagnosed a failed 48V Hybrid Power Pack Unit (Part #68381513AA) under STAR Order #9575**. This sudden loss of power on the highway is a severe safety defect, and the manufacturer is refusing to cover the $3,327.94 repair or the resulting 3-week rental vehicle loss of use."”

The records describe a problem worth checking before purchase.

“The contact owns a 2020 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the instrument cluster displayed a blank screen. The dealer was made aware of the failure. The contact was advised to bring the vehicle in for diagnostic testing. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 67,000.”