Airbags owner reports: Jeep Grand Cherokee years in the records

The records describe a possible crash, fire, injury, or loss of control.

“This is [XXX] . On September 14, 2023 had a very big crash with our 2017 Jeep Grand Cherokee. My husband and Granddaughter were in the crash. Everyone is okay but the Jeep is totaled. At 7:00am, the Jeep accelerated out of control, my husband was trying applying the breaks, but the accelerator over powered the brake system. The car reached speeds of between 74-83 mph based on the Life 360 app our both my husband and granddaughter have on their phones.This occurred in downtown Lebanon KY during the morning school hours. He was unable to stop or slow down the Jeep. It resulted in him running through 2 red lights and 2 4 way stops. He also had to avoid hitting several cars and pedestrians including children. Finally the jeep skidded to the right of the road and hit a telephone pole, a bridge guard rail where the front passenger side tire was torn off, and went up an embankment and hit a tree. The police at the scene estimated the car hit the tree about approximately 50 MPH. No airbags deployed and of course the car is totaled. Our daughter drives our other 2015 Jeep Grand Cherokee and had the same issue a week before this happened but she was on an open road and was able to use the paddles on the steering wheel to disengage the cruise control and get the car under control. Jeep is saying that there is no recall so we will have to pay for the 2015 to be looked at. Of course we are going to do that immediately. The Dealer has engaged a 3rd party from Bosch to retrieve the data from the cars computer system but that has not happened yet. There were no warning lights on, the vehicle is awaiting Chrysler's inspection. The Insurance company deemed the vehicle a total loss based on the photos we sent them. The Police inspected the car after the accident. We have all the service records for both Jeeps. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)”

The records describe a possible crash, fire, injury, or loss of control.

“The contact owned a 2017 Jeep Grand Cherokee. The contact stated that while his wife was driving at an unknown speed, another vehicle crashed into the front driver’s side and caused the vehicle to be pushed off the road. The air bags failed to deploy. As a result, the contact’s wife was knocked unconscious, and sustained injuries to the neck, head, traumatic brain bleed and SIAHD. Medical attention was required. The other contact suffered a collapsed lung and broken sternum. A police report was filed. The vehicle was not repaired. The vehicle was deemed totaled. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 140,000.”

The records describe a possible crash, fire, injury, or loss of control.

“TAKATA RECALL. MY JEEP GRAND CHEROKEE LAREDO 2017 WAS BEING DRIVEN ON HIGHWAY 52 IN JUANA DIAZ PUERTO RICO. AT THE TIME IT HAD STARTED RAINING AND THE VEHICLE WAS GOING BETWEEN 55-60MPH. THE "SERVICE ELECTRONIC STABILITY CONTROL" MESSAGE CAME ON DURING THE WEEK TWICE BUT THEN IT NEVER CAME UP AGAIN, ON THIS DAY THE MESSAGE DID NOT SHOW UP AT ALL AND WHILE DRIVING THE VEHICLE PULLED TOWARDS THE DRIVER SIDE (LEFT) AND CRASHED INTO THE SECURITY SECURITY FENCE, AFTER THIS CONTROL OF THE VEHICLE WAS LOST AND THE BRAKES STOPPED RESPONDING WHICH LEAD TO A SECOND CRASH WITH THE PASSENGER SIDE (RIGHT) SECURITY FENCE. THE VEHICLE CAME TO A COMPLETE AND ABRUPT HALT BECAUSE THE ENTIRE FRONT TRAIN WAS DESTROYED, THE FRONT WHEELS LITERALLY FELL OFF THE SUV BECAUSE THE IRON SEEMED LIKE IT HAD BEEN CUT THROUGH WITH A KNIFE. WHAT IS COMPLETELY SURPRISING IS THE FACT THAT AFTER TWO MAJOR COLLISIONS THE AIRBAGS DIDN'T DEPLOY AT ALL WHICH LEAD THE PASSENGER TO RECEIVE A BLOW TO HEAD AND THE DRIVER A BLOW TO THE HIP AND LEFT KNEE (THANKFULLY THEY WERE CLEARED OF MAJOR INJURIES BY DOCTORS), ALL OF THIS HAPPENED WITH BOTH VICTIMS OF THE CRASH USING THEIR SEATBELTS IN THE CORRECT MANNER. FORTUNATELY NO OTHER CARS WERE INVOLVED IN THE ACCIDENT BECAUSE TRAFFIC WAS VERY LIGHT AT THE TIME (APPROXIMATELY 11:15AM).”

The records describe a possible crash, fire, injury, or loss of control.

“A pickup truck struck driver side of car, while truck was traveling over 50 mph, and side air bags did not deploy”