Visibility:Power Window Devices And Controls safety campaign
official recall record
The cited record is bound to model year 2017; no broader incidence claim is made.
- Symptom
- Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016.
- Why it matters
- The official record describes a potential crash, fire, injury, or loss-of-control consequence.
Observed complaint mileage band; not an incidence probability
Reported onset roughly 57,187–57,187 mi (median 57,187 mi).
Onset band unknown.
Based on 1 usable report (6 censored). Complaint mileage is an observed report band, not a population incidence estimate.
What to inspect
- Check the VIN for open NHTSA actions, then ask the inspector to test the named system and document the result.
Pro check: Independent pre-purchase inspection.
Mitigation
- Verify the campaign status by VIN and retain the completion receipt if the remedy was performed.
Verified remedy: Ford has notified owners, and dealers will update the power window operating system software, free of charge. The recall began on September 6, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C12.
1 evidence receiptShow ▾Hide ▴
The official record describes a potential crash, fire, injury, or loss-of-control consequence.
“Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems." If a window closes on a body part, it can increase the risk of injury. Ford has notified owners, and dealers will update the power window operating system software, free of charge. The recall began on September 6, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C12.”