TireKick

2019 Volkswagen Jetta · keep 3 yr

We need the engine and trim to check every issue. We will not guess.

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2019 Volkswagen Jetta
Image: Wikimedia Commons contributor · See source file
Check firstEvidence: High confidence

Move ahead only if the checks below come back clean.

Main concern

Suspension recall

Check this before you buy.

Next move

Run the named checks or compare another year.

The comparison keeps the same evidence rules for every car.

Engine and drivetrain

Unresolved · not yet pinned

This model year came with 2 engine and trim setups. Some problems only affect certain setups.

How to check: Enter the VIN, or check the door label or window sticker for the engine and drive type.

What may matter at this mileage

Reports of Suspension:Rear:Springs:Coil Springs recall landed in this car’s mileage range. Put it at the top of the inspection list.

Focus the inspection on: Airbags owner reports.

If you keep the car

  • 1 yrAbout 12,000 miles. This reaches the reported mileage range for Airbags owner reports.
  • 3 yr (yours)About 36,000 miles. This reaches the reported mileage range for Airbags owner reports.
  • 5 yrAbout 60,000 miles. This reaches the reported mileage range for Airbags owner reports.
12,000 annual miles · 3-year ownership horizon · Service history is unknown unless verified by the buyer. These ranges come from owner reports. They are not failure rates or predictions.
Mileage ranges in owner reports for each listed problem.
ProblemSeverityLower mileageMiddle mileageHigher mileageRelation to your mileage
Airbags owner reportsModerate severity28 mi30 mi33 miYour mileage may enter the reported range
Power Train owner reportsModerate severity4,781 mi9,500 mi37,750 miYour mileage may enter the reported range
Structure owner reportsModerate severity27,500 mi30,000 mi32,500 miYour mileage may enter the reported range
Vehicle Stalling - Manual Transmission investigationModerate severity1,547 mi17,250 mi58,250 miYour mileage may enter the reported range
Fuel Leak Due To Suction Jet Pump Failure Within Fuel Tank (Remedy Effectiveness Of Recall 16v647) investigationModerate severity40,872 mi56,313 mi73,500 miThe reported range is above the mileage you may reach
Electrical System: Instrument Cluster/Panel recallHigh severity66,000 mi66,000 mi66,000 miThe reported range is above the mileage you may reach
Suspension:Rear:Springs:Coil Springs recallHigh severity6,000 mi6,000 mi6,000 miYour mileage may enter the reported range
Suspension:Rear:Springs:Coil Springs recallHigh severity6,000 mi6,000 mi6,000 miYour mileage may enter the reported range
Safety Equipment recallHigh severity35 mi35 mi35 miYour mileage may enter the reported range
Electrical System:Ignition:Switch recallHigh severity6,000 mi6,000 mi6,000 miYour mileage may enter the reported range
Electrical System: Instrument Cluster/Panel recallHigh severity66,000 mi66,000 mi66,000 miThe reported range is above the mileage you may reach
Manufacturer service campaignModerate severity12,518 mi35,000 mi72,000 miYour mileage may enter the reported range
Manufacturer warranty extensionModerate severity27,500 mi50,500 mi75,000 miYour mileage may enter the reported range
Manufacturer warranty extensionModerate severity20,000 mi27,000 mi50,000 miYour mileage may enter the reported range
Manufacturer warranty extensionModerate severity20,000 mi27,000 mi50,000 miYour mileage may enter the reported range
Manufacturer warranty extensionModerate severity20,000 mi27,000 mi50,000 miYour mileage may enter the reported range

Why this answer

  1. 1Suspension recall was reported near the mileage this car may reach. Check the car and its repair history before you buy.
  2. 2Suspension recall was reported near the mileage this car may reach. Check the car and its repair history before you buy.
  3. 3Safety Equipment recall was reported near the mileage this car may reach. Check the car and its repair history before you buy.

Conditions to clear first

  • Suspension:Rear:Springs:Coil Springs recall: Check the VIN for this recall and ask for the repair receipt if it was completed.
  • Safety Equipment recall: Check the VIN for this recall and ask for the repair receipt if it was completed.
  • Electrical System:Ignition:Switch recall: Check the VIN for this recall and ask for the repair receipt if it was completed.
  • Vehicle Stalling - Manual Transmission investigation: Ask the inspector to test the named system and record the result.
  • Manufacturer warranty extension: Ask the inspector to test the named system and record the result.
  • Manufacturer service campaign: Ask the inspector to test the named system and record the result.

Electrical System recall

High severity
Evidence: High confidence

Official record covers model years 2019 through 2020.

Symptom
Volkswagen Group of America, Inc.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.

Mileage in the reports

In reports that included mileage, this problem showed up around 6,000 to 6,000 miles.

Based on 1 report that included mileage. This is not a failure rate or a prediction.

What to inspect

  • Check the VIN for this recall and ask for the repair receipt if it was completed.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Confirm the VIN-specific recall status and keep the completion receipt.

Fix listed in the records: Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.

Sources and limitsShow
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments. Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash. Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.”
NHTSArecallOpen source record

Safety Equipment recall

High severity
Evidence: High confidence

Official record for model year 2019.

Symptom
Volkswagen Group of America, Inc.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.

Mileage in the reports

In reports that included mileage, this problem showed up around 35 to 35 miles.

Based on 1 report that included mileage. This is not a failure rate or a prediction.

What to inspect

  • Check the VIN for this recall and ask for the repair receipt if it was completed.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Confirm the VIN-specific recall status and keep the completion receipt.

Fix listed in the records: Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.

Sources and limitsShow
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements. If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury. Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.”
NHTSArecallOpen source record

Suspension recall

High severity
Evidence: High confidence

Official record for model year 2019.

Symptom
Volkswagen Group of America, Inc.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.

Mileage in the reports

In reports that included mileage, this problem showed up around 6,000 to 6,000 miles.

Based on 1 report that included mileage. This is not a failure rate or a prediction.

What to inspect

  • Check the VIN for this recall and ask for the repair receipt if it was completed.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Confirm the VIN-specific recall status and keep the completion receipt.

Fix listed in the records: Volkswagen has notified owners, and dealers will replace the rear axle coil springs, free of charge. The recall began January 31, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J2/42J3.

Sources and limitsShow
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas, 2015 Volkswagen Golf SportWagen, and 2019 Volkswagen Jetta vehicles. The rear coil springs may prematurely fracture. If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash. Volkswagen has notified owners, and dealers will replace the rear axle coil springs, free of charge. The recall began January 31, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J2/42J3.”
NHTSArecallOpen source record

Suspension recall

High severity
Evidence: High confidence

Official record for model year 2019.

Symptom
Volkswagen Group of America, Inc.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.

Mileage in the reports

In reports that included mileage, this problem showed up around 6,000 to 6,000 miles.

Based on 1 report that included mileage. This is not a failure rate or a prediction.

What to inspect

  • Check the VIN for this recall and ask for the repair receipt if it was completed.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Confirm the VIN-specific recall status and keep the completion receipt.

Fix listed in the records: Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge. The recall began April 12, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J5.

Sources and limitsShow
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture. If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash. Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge. The recall began April 12, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J5.”
NHTSArecallJun 2019Open source record

Vehicle Stalling - Manual Transmission investigation

Moderate severity
Evidence: High confidence

Official record for model year 2019.

Symptom
Vehicle Stalling - Manual Transmission The Office of Defects Investigation (ODI) has completed its review of a defect petition received on 14 August 2019 requesting an investigation of an alleged defect of the manual transmissions in Model Year (MY) 2019 Volkswagen (VW) GTI, Golf
Why it matters
The records describe a problem worth checking before purchase.

Mileage in the reports

In reports that included mileage, this problem showed up around 1,547 to 58,250 miles.

Based on 10 reports that included mileage. This is not a failure rate or a prediction.

What to inspect

  • Ask the inspector to test the named system and record the result.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Use the official record to focus the inspection and service-history review.
Sources and limitsShow
Source recordEvidence: High confidence

The records describe a problem worth checking before purchase.

“Vehicle Stalling - Manual Transmission The Office of Defects Investigation (ODI) has completed its review of a defect petition received on 14 August 2019 requesting an investigation of an alleged defect of the manual transmissions in Model Year (MY) 2019 Volkswagen (VW) GTI, Golf GTI and Jetta GLI vehicles. The stalling incidents cited occurred without warning as the vehicle slows to a stop or prepares to make a turn across traffic with the clutch pressed in and the vehicle in neutral.The hazard posed by a vehicle stalling event is manifested in the inability of the vehicle to move with the flow of surrounding traffic. Two factors have a major impact on the potential hazard to the vehicle, its occupants and surrounding vehicles: the surrounding traffic speed and the subject vehicle's restart ability. In the case of the vehicles that are the subject of this petition, restart is immediate and the stalls occur when the vehicle is slowing to stop for a traffic signal, making a turn, or is completely stopped. These circumstances substantially reduce the risk of harm to the vehicle, its occupants and surrounding vehicles.As of March 2, 2020, out of the population of 11,333 subject vehicles, NHTSA has identified 214 consumer complaints in its database, with unique Vehicle Identification Numbers (VIN), citing engine stalling as vehicles are being brought to a stop and/or preparing to make a cross traffic turn. When combined with the warranty, field report and customer complaint data received from VW in response to the Information Request letter sent, NHTSA identified 413 unique VINs alleging low speed engine stalling.Volkswagen determined that the low speed / idle engine stall was the result of unwanted gases remaining in the cylinder caused by the intake valve camshaft not being in the correct position at idle. The intake camshaft is in an advanced position. This advanced position results in too much overlap with the position of the exhaust valve camshaft, allowing both the intake and exhaust valves to be open at the same time. The erroneous advanced position of the intake camshaft is a result of low oil pressure at idle and high oil temperatures, greater than or equal to 110?C/230?F combined with engine control algorithms in the Engine Control Module (ECM) that position the intake camshaft. Based on examination of returned engines, only engines manufactured at the Silao Mexico plant were affected due to a tolerance stack-up issue with the oil system of the engines.In December of 2019, VW initiated a Service Action (24FD) to remedy the stalling issue in the affected vehicles. The warranty for the affected vehicles was extended to December 31, 2025. The software in the Engine Control Module (ECM) will be updated with a new calibration value for the adaptation nodes of the regulation valve. This is a directed action with letters being sent to vehicle owners asking them to bring their vehicles to their dealership to have the software update installed in their vehicle. The letters were sent in December 2019.After thoroughly assessing the material submitted by the petitioner, information already in NHTSA's possession, information submitted by Volkswagen in response to an information request and the potential risks to safety implicated by the petitioner's allegation, NHTSA does not believe that the stalling condition as alleged by the petitioner indicates the likelihood of a safety related defect that would warrant a formal investigation, therefore the petition is denied. Further specifics can be found in the Federal Register Notice.ODI complaint ID Numbers are listed on the attached sheet.”
NHTSAinvestigationSep 2019Open source record

Manufacturer warranty extension

Moderate severity
Evidence: High confidence

Official record covers model years 2019 through 2022.

Symptom
These documents are for the Automatic Emergency Braking (AEB) Limited Warranty Extension as part of the Class Action Settlement
Why it matters
The records describe a problem worth checking before purchase.

Mileage in the reports

In reports that included mileage, this problem showed up around 20,000 to 50,000 miles.

Based on 17 reports that included mileage. This is not a failure rate or a prediction.

What to inspect

  • Ask the inspector to test the named system and record the result.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Use the official record to focus the inspection and service-history review.
Sources and limitsShow
Source recordEvidence: High confidence

The records describe a problem worth checking before purchase.

“These documents are for the Automatic Emergency Braking (AEB) Limited Warranty Extension as part of the Class Action Settlement”
NHTSAtsbMay 2024Open source record
Source recordEvidence: High confidence

The records describe a problem worth checking before purchase.

“These documents are for the Automatic Emergency Braking (AEB) Limited Warranty Extension as part of the Class Action Settlement”
NHTSAtsbMay 2024Open source record
Source recordEvidence: High confidence

The records describe a problem worth checking before purchase.

“These documents are for the Automatic Emergency Braking (AEB) Limited Warranty Extension as part of the Class Action Settlement”
NHTSAtsbMay 2024Open source record

Manufacturer warranty extension

Moderate severity
Evidence: High confidence

Official record covers model years 2019 through 2022.

Symptom
This supporting FAQ is for the Turbocharger Limited Warranty Extension Class Action Settlement.
Why it matters
The records describe a problem worth checking before purchase.

Mileage in the reports

In reports that included mileage, this problem showed up around 20,000 to 50,000 miles.

Based on 17 reports that included mileage. This is not a failure rate or a prediction.

What to inspect

  • Ask the inspector to test the named system and record the result.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Use the official record to focus the inspection and service-history review.
Sources and limitsShow
Source recordEvidence: High confidence

The records describe a problem worth checking before purchase.

“This supporting FAQ is for the Turbocharger Limited Warranty Extension Class Action Settlement. This extension includes 2008-2015 GTI and Golf R*, 2012-2013 VW Beetle*, 2009 VW Jetta SportWagen*, 2013 VW Jetta Sedan and GLI*, 2009-2016 VW Eos*, 2008-2010 VW Passat*, 2009-2017 VW CC*, 2009-2018 VW Tiguan*, Certain model year 2015-2018 VW Golf*, 2015-2021 VW GTI*, 2015-2019 VW Golf R*, 2015-2019 VW Golf SportWagen and Alltrack*, 2019-2024 VW Jetta GLI*, 2019-2021 VW Arteon*, 2018-2023 VW Atlas*, and 2020-2023 VW Atlas Cross Sport*”
NHTSAtsbSep 2025Open source record
Source recordEvidence: High confidence

The records describe a problem worth checking before purchase.

“This supporting FAQ is for the Turbocharger Limited Warranty Extension Class Action Settlement. This extension includes 2008-2015 GTI and Golf R*, 2012-2013 VW Beetle*, 2009 VW Jetta SportWagen*, 2013 VW Jetta Sedan and GLI*, 2009-2016 VW Eos*, 2008-2010 VW Passat*, 2009-2017 VW CC*, 2009-2018 VW Tiguan*, Certain model year 2015-2018 VW Golf*, 2015-2021 VW GTI*, 2015-2019 VW Golf R*, 2015-2019 VW Golf SportWagen and Alltrack*, 2019-2024 VW Jetta GLI*, 2019-2021 VW Arteon*, 2018-2023 VW Atlas*, and 2020-2023 VW Atlas Cross Sport*”
NHTSAtsbSep 2025Open source record
Source recordEvidence: High confidence

The records describe a problem worth checking before purchase.

“This supporting FAQ is for the Turbocharger Limited Warranty Extension Class Action Settlement. This extension includes 2008-2015 GTI and Golf R*, 2012-2013 VW Beetle*, 2009 VW Jetta SportWagen*, 2013 VW Jetta Sedan and GLI*, 2009-2016 VW Eos*, 2008-2010 VW Passat*, 2009-2017 VW CC*, 2009-2018 VW Tiguan*, Certain model year 2015-2018 VW Golf*, 2015-2021 VW GTI*, 2015-2019 VW Golf R*, 2015-2019 VW Golf SportWagen and Alltrack*, 2019-2024 VW Jetta GLI*, 2019-2021 VW Arteon*, 2018-2023 VW Atlas*, and 2020-2023 VW Atlas Cross Sport*”
NHTSAtsbSep 2025Open source record

Manufacturer warranty extension

Moderate severity
Evidence: High confidence

Official record covers model years 2019 through 2022.

Symptom
For applicable Settlement Class Vehicles, the New Vehicle Limited Warranty will be extended to cover 50% of the repair or replacement of the Turbocharger by an authorized Volkswagen Dealer for 8.5 years or 85,000 miles, whichever occurs first, from the vehicle’s in-service date.
Why it matters
The records describe a problem worth checking before purchase.

Mileage in the reports

In reports that included mileage, this problem showed up around 20,000 to 50,000 miles.

Based on 17 reports that included mileage. This is not a failure rate or a prediction.

What to inspect

  • Ask the inspector to test the named system and record the result.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Use the official record to focus the inspection and service-history review.
Sources and limitsShow
Source recordEvidence: High confidence

The records describe a problem worth checking before purchase.

“For applicable Settlement Class Vehicles, the New Vehicle Limited Warranty will be extended to cover 50% of the repair or replacement of the Turbocharger by an authorized Volkswagen Dealer for 8.5 years or 85,000 miles, whichever occurs first, from the vehicle’s in-service date.”
NHTSAtsbSep 2025Open source record
Source recordEvidence: High confidence

The records describe a problem worth checking before purchase.

“For applicable Settlement Class Vehicles, the New Vehicle Limited Warranty will be extended to cover 50% of the repair or replacement of the Turbocharger by an authorized Volkswagen Dealer for 8.5 years or 85,000 miles, whichever occurs first, from the vehicle’s in-service date.”
NHTSAtsbSep 2025Open source record
Source recordEvidence: High confidence

The records describe a problem worth checking before purchase.

“For applicable Settlement Class Vehicles, the New Vehicle Limited Warranty will be extended to cover 50% of the repair or replacement of the Turbocharger by an authorized Volkswagen Dealer for 8.5 years or 85,000 miles, whichever occurs first, from the vehicle’s in-service date.”
NHTSAtsbSep 2025Open source record
See 14 more reviewed records

Airbags owner reports

Moderate severity
Evidence: Limited confidence

Owner reports are bound to model year 2019.

Symptom
4 reviewed owner reports for this model year mention air bags.
Why it matters
The records describe a problem worth checking before purchase.

Mileage in the reports

In reports that included mileage, this problem showed up around 28 to 33 miles.

Based on 2 reports that included mileage. This is not a failure rate or a prediction.

What to inspect

  • Ask the inspector to test the named system and note any warning lights, noises, leaks, or stored codes.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Use the inspection and service records to check whether this car shows the reported problem.
Sources and limitsShow
Source recordEvidence: Limited confidence

The records describe a problem worth checking before purchase.

“There was an intersection, I hit a car head on and no airbags went off”
NHTSAcomplaintJun 2026Open source record
Source recordEvidence: Limited confidence

The records describe a problem worth checking before purchase.

“1. Was rear ended on [XXX]. The air bag in my vw jetta 2019 did not deploy. The car is currently at the Ritchey Automotive 5320 I-55 North in Jackson, MS... It is available for inspection upon request. 2. No. 3. No. The car was sent to the collision center for rear bumper repair and cosmetics. 4. No. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)”
NHTSAcomplaintFeb 2024Open source record
Source recordEvidence: Limited confidence

The records describe a problem worth checking before purchase.

“I was in a head on collision where the other person crossed the line and two empty lanes to hit me head on. This WAS in may 2021. Not one single warning was used by forward collision sensors. No emergency braking was applied. My airbags were not deployed and this man hit me doing at least 35 miles an hour and also I was forward moving even though I was applying my brakes. The car was totaled. Yet not a single warning sound or light or indicator once went off. I also paid extra for the Volkswagen carnet services. Never once did they come over the speaker to ask if I was ok. To tell me I had been in an accident or ask if I needed them to send help. In essence these services failed me completely. I do not understand why I was not included in any of the airbag recalls or settlement information I have heard about. All of the Extra features and functions I paid all the extra money to have - every single one failed me when I needed it. This vehicle left me without the protections it promised.”
NHTSAcomplaintFeb 2023Open source record
Source recordEvidence: Limited confidence

The records describe a problem worth checking before purchase.

“VEHICLE REAR-ENDED ON A BUSY DAY BETWEEN 5:00 PM TO 6:00 PM ON A THURSDAY. ALL THE AIR-BAGS IN THE CAR DEPLOYED. THE DRIVER SIDE AIR-BAG STAYED INFLATED FOR A LONG TIME, AND THE RIGHT SIDE AIR-BAG ALSO DID NOT DEFLATE. INFLATED AIR-BAG HELD THE DRIVER SO TIGHT, AND THE DRIVER COULD NOT EXIT OUT OF THE ACCIDENT CAR. SIMULTANEOUSLY SEAT ALSO HELD THE DRIVER SO TIGHT. THE DRIVER SUFFERED A SIGNIFICANT INJURY FRACTURING HIS STERNUM. THE CAR WAS LESS THAN 40 MPH AT THE TIME OF THE INCIDENT. THE MANUFACTURER DOWNLOADED THE ELECTRONIC DATA RECORD FROM THE CAR AND NEVER SHARED IT WITH THE DRIVER DESPITE THE WRITTEN REQUEST. DRIVER FEELS BRAKE MAY HAVE FAILED. DRIVER HAS TO SLIDE OUT OF THE CAR AS THE SIDE AIR BAG STAYED INFLATED. PICTURE ATTACHED SHOWS AIR-BAG STAYING INFLATED EVEN AFTER 10-25 MINS AND STARTED TO GO DOWN SLOWLY.”
NHTSAcomplaintJan 2020Open source record

Electrical System owner reports

High severity
Evidence: Limited confidence

Owner reports are bound to model year 2019.

Symptom
3 reviewed owner reports for this model year mention electrical system.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.

What to inspect

  • Ask the inspector to test the named system and note any warning lights, noises, leaks, or stored codes.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Use the inspection and service records to check whether this car shows the reported problem.
Sources and limitsShow
Source recordEvidence: Limited confidence

The records describe a possible crash, fire, injury, or loss of control.

“While traveling on [XXX] in Van Buren, Arkansas, I was involved in a hit-and-run accident. The impact caused significant front-end damage and resulted in physical injuries. The vehicle’s dashboard/electrical system indicated AIRBAG:ERROR, and the police report reflects that airbag deployed yet we have photo evidence that the airbag did not deploy. However, photo evidence clearly shows that no airbags deployed for any occupants. The airbags remained completely intact following the crash. The vehicle is a certified pre-owned 2019 Volkswagen Jetta that was still under warranty at the time. This raises serious safety concerns regarding the accuracy of the airbag deployment system and the failure of the airbags to function during a serious collision. The vehicle is being held for preservation at the co-part yard. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)”
NHTSAcomplaintApr 2025Open source record
Source recordEvidence: Limited confidence

The records describe a possible crash, fire, injury, or loss of control.

“WHEN GRABBING THINGS FROM INSIDE THE VEHICLE THROUGH AN OPEN WINDOW, PUSHING YOUR BODY AGAINST THE DOOR WITH KEYS IN A POCKET MAY COST THE VEHICLE TO THINK THAT YOU ARE PUSHING ON THE DOOR LOCK BUTTON AND HENCE CLOSING THE WINDOWS WHEN YOU ARE RETRIEVING THINGS INSIDE AND THE WINDOWS TAKE TOO LONG OF A TIME TO SENSE THAT SOMETHING IS BLOCKING THE WINDOWS AND HURT WHOEVER IS RETRIEVING ITEMS.”
NHTSAcomplaintNov 2019Open source record
Source recordEvidence: Limited confidence

The records describe a possible crash, fire, injury, or loss of control.

“I bought a VW 2019 Jetta used in 2023 from a Volkswagen dealer in Bayside, Queens with about 20k miles on it. There was a recall on the car for a faulty ignition switch and prior to getting my car inspected recently, it needed to be taken care of to pass inspection as well as an oil sensor contributing to a check engine light. Both were taken care of by VW Platinum Service in Hicksville and the car passed inspection with a mileage now with about 62k miles. Since then, my car on two extremely hot days has shut off on me completely while driving. The first time it happened, they inspected the car again and assured me after several tests there were no issues with the car. I had the car back for about 2 weeks and then this past Friday 7/17, the car shut off on me again and I towed it to the same service center. They keep claiming it has nothing to do with the recall and provide me with service reports that say "no codes found" after their inspection. They want to charge me for additional tests and "mechanical diagnostics" as per the owner of the center. There is ample evidence online that suggests the symptoms I am experiencing with my car are exactly attributed to the recall they claim to have fixed. There was never an issue prior to getting the recall taken care of and the inspection at this service center. They do not care about my safety concerns and I am legitimately afraid to drive the car around. The only reason why I am not injured yet is because it thankfully has died while driving at lower speeds leaving work in a parking lot.”
NHTSAcomplaintJul 2026Open source record

Power Train owner reports

Moderate severity
Evidence: Medium confidence

Owner reports are bound to model year 2019.

Symptom
3 reviewed owner reports for this model year mention power train.
Why it matters
The records describe a problem worth checking before purchase.

Mileage in the reports

In reports that included mileage, this problem showed up around 4,781 to 37,750 miles.

Based on 3 reports that included mileage. This is not a failure rate or a prediction.

What to inspect

  • Ask the inspector to test the named system and note any warning lights, noises, leaks, or stored codes.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Use the inspection and service records to check whether this car shows the reported problem.
Sources and limitsShow
Source recordEvidence: Medium confidence

The records describe a problem worth checking before purchase.

“The contact owns a 2019 Volkswagen Jetta. The contact stated that while attempting to park the vehicle in a handicapped parking space, the vehicle failed to stop despite the contact's foot firmly depressed on the brake pedal. As the vehicle continued to move forward with the contact's foot depressed to the floorboard, the vehicle drove over the parking barrier, knocked over the handicapped post, and entered the sidewalk. The vehicle eventually decelerated and the contact managed to shift the vehicle into reverse(R) and regain control of the vehicle. The contact was uncertain if any warning lights appeared on the instrument panel during the failure. Despite the property damage and emotional distress suffered by both the contact and the passenger, no injuries were reported and no immediate medical attention was needed. A police report was not filed and the air bags did not deploy as a result of the failure. The incident was reported to the store manager. The contact was able to drive the vehicle back home without incident. The manufacturer nor the dealer had been notified of the failure. The vehicle had yet to be diagnosed or serviced. The failure mileage was approximately 66,000.”
NHTSAcomplaintMar 2024Open source record
Source recordEvidence: Medium confidence

The records describe a problem worth checking before purchase.

“2019 JETTA S. BEGAN STALLING AFTER 6 MONTHS OF OWNERSHIP. CAR WAS PURCHASED BRAND NEW WITH 62 MILES. BROUGHT VEHICLE TO DEALER 09/27/2019 AND THEY STATED IT WAS FINE NO ISSUES COULD BE FOUND. ON 05/18/2020 THE CAR STALLED AGAIN IT HAD 15452 MILES ON IT. IT WAS TOWED TO THE DEALER WHERE THEY KEPT THE CAR UNTIL 07/25/2020 TO FIX THE PROBLEM. THEY STATED IT WAS FIXED. ON 07/30/2020 THE VEHICLE STALLED AGAIN, AND THIS TIME THE BRAKES FAILED AND THE STEERING WHEEL LOCKED AND I LOST CONTROL AND CRASHED INTO A CENTER MEDIAN WITH LARGE BOULDERS IN IT. IF THEY WERE NOT THERE I WOULD HAVE CONTINUED INTO ONCOMING TRAFFIC. I WAS TRAVELING AT 45 MPH WHEN THE IMPACT OCCURRED. THE VEHICLE SAFETY SYSTEMS DID NOT DEPLOY BECAUSE THE CARS ENGINE WAS NOT RUNNING AT THE TIME OF IMPACT.”
NHTSAcomplaintAug 2020Open source record
Source recordEvidence: Medium confidence

The records describe a problem worth checking before purchase.

“FIRST, TRUNK OF THE CAR. IT'S UNSAFE AND DOESN'T LOCK UNLESS U OVEREXTEND IT OPEN. I HAVE BEEN HIT IN MY HEAD TWICE BEFORE I LEARNED MY LESSON. SECOND, TRANSMISSION. IT MAKES A GRINDING NOISE WHEN OPERATED AT SLOWER SPEEDS. I AM REACHING 9,500 MILES AND NOISE IS STILL THERE SINCE DAY ONE. THREE, THE ENGINE. I BELIEVE THERE IS A INTERNAL DEFECT BECAUSE TODAY I WAS DRIVING A THE ENGINE OIL LIGHT CAME ON. ONCE I CHECKED THE OIL I SAW THAT THE DIPSTICK WAS CLEAN, NO OIL, NADA. WHERE HAS ALL THE OIL GONE ON A NEW 2019 JETTA? IT SURE HASN'T BEEN LEAKING ON THE GROUND OF MY GARAGE BECAUSE THERE IS NO FLUIDS.”
NHTSAcomplaintFeb 2019Open source record

Structure owner reports

Moderate severity
Evidence: Limited confidence

Owner reports are bound to model year 2019.

Symptom
4 reviewed owner reports for this model year mention structure.
Why it matters
The records describe a problem worth checking before purchase.

Mileage in the reports

In reports that included mileage, this problem showed up around 27,500 to 32,500 miles.

Based on 2 reports that included mileage. This is not a failure rate or a prediction.

What to inspect

  • Ask the inspector to test the named system and note any warning lights, noises, leaks, or stored codes.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Use the inspection and service records to check whether this car shows the reported problem.
Sources and limitsShow
Source recordEvidence: Limited confidence

The records describe a problem worth checking before purchase.

“The contact owns a 2019 Volkswagen Jetta. The contact stated that the upper left corners on both the driver and passenger side doors of the vehicle would bend outward upon opening the doors. While the contact's husband was stepping down from a curb to enter the passenger side of the vehicle, the door's sharp corner pierced his husband's right eye. The contact was taken to the hospital where he sought medical treatment for the injury. Since the injury, the contact's husband continued to seek treatment from an eye specialist and stated that the injury had left him legally blind. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 35,000.”
NHTSAcomplaintOct 2023Open source record
Source recordEvidence: Limited confidence

The records describe a problem worth checking before purchase.

“TL* THE CONTACT OWNS A 2019 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THERE'S AN EXPOSED METAL PIPE ABOVE THE ACCELERATOR PEDAL THAT CAUSED THE CONTACT TO BURN HIS FEET MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO VILLAGE VOLKSWAGEN OF CHATTANOOGA, 6001 INTERNATIONAL DR, CHATTANOOGA, TN 37421, AND INFORMED THE CONTACT THAT'S THE WAY THE VEHICLE WAS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS DESIGNED THAT WAY AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.”
NHTSAcomplaintOct 2020Open source record
Source recordEvidence: Limited confidence

The records describe a problem worth checking before purchase.

“THE PASSENGER SIDE INDOOR, DOOR HANDLE IS A STICKER AND NOT AN ACTUAL CHROME HANDLE. THE STICKER HAS PEELED OFF THE BOTTOM, CREATING SHARP EDGES. I HAVE CUT MY FINGERS WHEN OPENING THE DOOR TWICE NOW. THE HANDLES ALL SHOULD BE REPLACED.”
NHTSAcomplaintFeb 2020Open source record
Source recordEvidence: Limited confidence

The records describe a problem worth checking before purchase.

“TRUNK LID DOES NOT STAY OPEN ALL THE WAY UNLESS IT IS PUSHED AND LOCKED INTO PLACE. COULD KNOCK SOMEONE OUT IF YOU FORGET TO DO THIS. NEVER SEEN A DESIGN LIKE THIS. VW SHOULD ADDRESS AND FIX THIS HAZARD.”
NHTSAcomplaintJan 2019Open source record

Fuel Leak Due To Suction Jet Pump Failure Within Fuel Tank (Remedy Effectiveness Of Recall 16v647) investigation

Moderate severity
Evidence: High confidence

Official record covers model years 2019 through 2020.

Symptom
Fuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647) On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647.
Why it matters
The records describe a problem worth checking before purchase.

Mileage in the reports

In reports that included mileage, this problem showed up around 40,872 to 73,500 miles.

Based on 8 reports that included mileage. This is not a failure rate or a prediction.

What to inspect

  • Ask the inspector to test the named system and record the result.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Use the official record to focus the inspection and service-history review.
Sources and limitsShow
Source recordEvidence: High confidence

The records describe a problem worth checking before purchase.

“Fuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647) On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.”
NHTSAinvestigationDec 2023Open source record

Exterior Lighting recall

High severity
Evidence: High confidence

Official record for model year 2019.

Symptom
Volkswagen Group of America, Inc.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.

What to inspect

  • Check the VIN for this recall and ask for the repair receipt if it was completed.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Confirm the VIN-specific recall status and keep the completion receipt.

Fix listed in the records: Volkswagen will notify owners, and dealers will replace the passenger side headlight, free of charge. The recall began November 2, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 94L1.

Sources and limitsShow
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Jetta vehicles equipped with LED headlights. The passenger side headlight may be incorrectly positioned, reducing the driver's visibility when it is dark. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment." A reduction in the driver's visibility can increase the risk of a crash. Volkswagen will notify owners, and dealers will replace the passenger side headlight, free of charge. The recall began November 2, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 94L1.”
NHTSArecallOpen source record

Electrical System recall

High severity
Evidence: High confidence

Official record for model year 2019.

Symptom
Volkswagen Group of America, Inc.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.

Mileage in the reports

In reports that included mileage, this problem showed up around 66,000 to 66,000 miles.

Based on 1 report that included mileage. This is not a failure rate or a prediction.

What to inspect

  • Check the VIN for this recall and ask for the repair receipt if it was completed.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Confirm the VIN-specific recall status and keep the completion receipt.

Fix listed in the records: Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.

Sources and limitsShow
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection." If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash. Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.”
NHTSArecallOpen source record

Airbags recall

High severity
Evidence: High confidence

Official record for model year 2019.

Symptom
Volkswagen Group of America (Volkswagen) is recalling certain 2019 Jetta vehicles.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.

What to inspect

  • Check the VIN for this recall and ask for the repair receipt if it was completed.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Confirm the VIN-specific recall status and keep the completion receipt.

Fix listed in the records: Volkswagen will notify owners, and dealers will replace the driver frontal air bag with the correct part, free of charge. The recall began April 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Y7.

Sources and limitsShow
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Volkswagen Group of America (Volkswagen) is recalling certain 2019 Jetta vehicles. An incorrect driver frontal airbag may have been installed during a service/repair visit. In the event of a crash necessitating air bag deployment, the wrong air bag may not work correctly, increasing the risk of injury. Volkswagen will notify owners, and dealers will replace the driver frontal air bag with the correct part, free of charge. The recall began April 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Y7.”
NHTSArecallOpen source record

Wheels recall

High severity
Evidence: High confidence

Official record for model year 2019.

Symptom
Volkswagen Group of America, Inc.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.

What to inspect

  • Check the VIN for this recall and ask for the repair receipt if it was completed.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Confirm the VIN-specific recall status and keep the completion receipt.

Fix listed in the records: Volkswagen has notified owners, and dealers will replace the wheel bearing assemblies, wheels, and wheel bolts, free of charge. The recall began December 11, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40P1. Note: The affected owners are advised not to drive their vehicles until the repairs have been made.

Sources and limitsShow
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Jetta GLI, Golf Alltrack, and Golf GTI vehicles. The front wheel bearings may have been improperly machined, potentially causing excessive stress on the wheel, wheel bolts, or wheel bearings. The excessive stress can cause steering, traction or other stability issues or breakage relating to the front wheels, and increase the risk of a crash. Volkswagen has notified owners, and dealers will replace the wheel bearing assemblies, wheels, and wheel bolts, free of charge. The recall began December 11, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40P1. Note: The affected owners are advised not to drive their vehicles until the repairs have been made.”
NHTSArecallNov 2019Open source record

Tires recall

High severity
Evidence: High confidence

Official record covers model years 2019 through 2020.

Symptom
Volkswagen Group of America, Inc.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.

What to inspect

  • Check the VIN for this recall and ask for the repair receipt if it was completed.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Confirm the VIN-specific recall status and keep the completion receipt.

Fix listed in the records: Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audi’s customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.

Sources and limitsShow
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems." An undetected sudden loss of pressure in all four tires increases the risk of a crash. Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audi’s customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.”
NHTSArecallOpen source record

Electrical System recall

High severity
Evidence: High confidence

Official record for model year 2019.

Symptom
Volkswagen Group of America, Inc.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.

Mileage in the reports

In reports that included mileage, this problem showed up around 66,000 to 66,000 miles.

Based on 1 report that included mileage. This is not a failure rate or a prediction.

What to inspect

  • Check the VIN for this recall and ask for the repair receipt if it was completed.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Confirm the VIN-specific recall status and keep the completion receipt.

Fix listed in the records: Dealers will update the instrument cluster, free of charge. Owner notification letters are expected to be mailed November 3, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 90W7.

Sources and limitsShow
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Jetta vehicles. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 114, "Theft Protection." Without an audible warning, the driver may be unaware that the key is left in the ignition, which can increase the risk of vehicle theft or a crash. Dealers will update the instrument cluster, free of charge. Owner notification letters are expected to be mailed November 3, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 90W7.”
NHTSArecallJun 2023Open source record

Fuel System recall

High severity
Evidence: High confidence

Official record covers model years 2019 through 2020.

Symptom
Volkswagen Group of America, Inc.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.

What to inspect

  • Check the VIN for this recall and ask for the repair receipt if it was completed.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Confirm the VIN-specific recall status and keep the completion receipt.

Fix listed in the records: Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.

Sources and limitsShow
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister. A fuel leak in the presence of an ignition source increases the risk of a fire. Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.”
NHTSArecallOpen source record

Manufacturer service campaign

Moderate severity
Evidence: High confidence

Official record for model year 2019.

Symptom
Service Action - Rain/Light/Humidity Sensor
Why it matters
The records describe a problem worth checking before purchase.

Mileage in the reports

In reports that included mileage, this problem showed up around 12,518 to 72,000 miles.

Based on 7 reports that included mileage. This is not a failure rate or a prediction.

What to inspect

  • Ask the inspector to test the named system and record the result.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Use the official record to focus the inspection and service-history review.
Sources and limitsShow
Source recordEvidence: High confidence

The records describe a problem worth checking before purchase.

“Service Action - Rain/Light/Humidity Sensor ”
NHTSAtsbFeb 2019Open source record
Source recordEvidence: High confidence

The records describe a problem worth checking before purchase.

“Service Action - Rain/Light/Humidity Sensor ”
NHTSAtsbFeb 2019Open source record
Source recordEvidence: High confidence

The records describe a problem worth checking before purchase.

“Service Action - Rain/Light/Humidity Sensor ”
NHTSAtsbFeb 2019Open source record

Manufacturer warranty extension

Moderate severity
Evidence: High confidence

Official record for model year 2019.

Symptom
This Document informs dealers on the warranty extension for the Activated Carbon Filter Pipe
Why it matters
The records describe a problem worth checking before purchase.

Mileage in the reports

In reports that included mileage, this problem showed up around 27,500 to 75,000 miles.

Based on 6 reports that included mileage. This is not a failure rate or a prediction.

What to inspect

  • Ask the inspector to test the named system and record the result.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Use the official record to focus the inspection and service-history review.
Sources and limitsShow
Source recordEvidence: High confidence

The records describe a problem worth checking before purchase.

“This Document informs dealers on the warranty extension for the Activated Carbon Filter Pipe ”
NHTSAtsbDec 2021Open source record

What would change this answer

verified remedy

A newly verified completed remedy with configuration-specific eligibility for Airbags owner reports, Airbags:Frontal recall, Electrical System owner reports, Electrical System: Instrument Cluster/Panel recall, Electrical System:Ignition:Switch recall, Exterior Lighting:Headlights recall, Fuel Leak Due To Suction Jet Pump Failure Within Fuel Tank (Remedy Effectiveness Of Recall 16v647) investigation, Fuel System, Gasoline recall, Manufacturer service campaign, Manufacturer warranty extension, Power Train owner reports, Safety Equipment recall, Structure owner reports, Suspension:Rear:Springs:Coil Springs recall, Tires:Pressure Monitoring and Regulating Systems recall, Vehicle Stalling - Manual Transmission investigation, Wheels recall could improve the recommendation.

contradictory source

A reviewed official or independent source that materially contradicts the claims for Airbags owner reports, Airbags:Frontal recall, Electrical System owner reports, Electrical System: Instrument Cluster/Panel recall, Electrical System:Ignition:Switch recall, Exterior Lighting:Headlights recall, Fuel Leak Due To Suction Jet Pump Failure Within Fuel Tank (Remedy Effectiveness Of Recall 16v647) investigation, Fuel System, Gasoline recall, Manufacturer service campaign, Manufacturer warranty extension, Power Train owner reports, Safety Equipment recall, Structure owner reports, Suspension:Rear:Springs:Coil Springs recall, Tires:Pressure Monitoring and Regulating Systems recall, Vehicle Stalling - Manual Transmission investigation, Wheels recall would force confidence and verdict review.

changed applicability

Reviewed evidence that includes or excludes a different year, engine, drivetrain, trim, or VIN population would change which issues apply.

lost exposure eligibility

A verified production denominator and eligible time-at-risk cohort are required before normalized comparative year guidance can strengthen.

Applied assumptions

  • · 12,000 annual miles
  • · 3-year ownership horizon
  • · Service history is unknown unless verified by the buyer.

Sharpen it further

  • Add mileage so we can compare it with mileage in owner reports.
  • Add the miles you drive each year. We currently use 12,000 miles.
  • Choose how long you may keep the car. We currently use 3 years.

Better options

Inspection brief

Mark each check as you go. Your notes stay on this device.

Saved on this device. The shared link never includes a VIN.

Use these notes with a full inspection. A serious warning sign can be enough to walk away.

Required checks

  • Check the VIN for this recall and ask for the repair receipt if it was completed.

    Suspension:Rear:Springs:Coil Springs recall: Volkswagen Group of America, Inc.

    Passes when: No matching symptom during inspection

    Test drive: On the test drive, watch for: volkswagen group of america, inc..

    Specialist: Independent pre-purchase inspection

    Records to request: VIN-specific recall status; Dealer repair order or completion receipt

    Looks okay / Concern / Walk away
  • Check the VIN for this recall and ask for the repair receipt if it was completed.

    Suspension:Rear:Springs:Coil Springs recall: Volkswagen Group of America, Inc.

    Passes when: No matching symptom during inspection

    Test drive: On the test drive, watch for: volkswagen group of america, inc..

    Specialist: Independent pre-purchase inspection

    Records to request: VIN-specific recall status; Dealer repair order or completion receipt

    Looks okay / Concern / Walk away
  • Check the VIN for this recall and ask for the repair receipt if it was completed.

    Safety Equipment recall: Volkswagen Group of America, Inc.

    Passes when: No matching symptom during inspection

    Test drive: On the test drive, watch for: volkswagen group of america, inc..

    Specialist: Independent pre-purchase inspection

    Records to request: VIN-specific recall status; Dealer repair order or completion receipt

    Looks okay / Concern / Walk away
  • Check the VIN for this recall and ask for the repair receipt if it was completed.

    Electrical System:Ignition:Switch recall: Volkswagen Group of America, Inc.

    Passes when: No matching symptom during inspection

    Test drive: On the test drive, watch for: volkswagen group of america, inc..

    Specialist: Independent pre-purchase inspection

    Records to request: VIN-specific recall status; Dealer repair order or completion receipt

    Looks okay / Concern / Walk away
  • Ask the inspector to test the named system and record the result.

    Vehicle Stalling - Manual Transmission investigation: Vehicle Stalling - Manual Transmission The Office of Defects Investigation (ODI) has completed its review of a defect petition received on 14 August 2019 requesting an investigation of an alleged defect of the manual transmissions in Model Year (MY) 2019 Volkswagen (VW) GTI, Golf

    Passes when: No matching symptom during inspection

    Test drive: On the test drive, watch for: vehicle stalling - manual transmission the office of defects investigation (odi) has completed its review of a defect petition received on 14 august 2019 requesting an investigation of an alleged defect of the manual transmissions in model year (my) 2019 volkswagen (vw) gti, golf.

    Specialist: Independent pre-purchase inspection

    Records to request: Service records showing this system was inspected or repaired

    Looks okay / Concern / Walk away
  • Ask the inspector to test the named system and record the result.

    Manufacturer warranty extension: These documents are for the Automatic Emergency Braking (AEB) Limited Warranty Extension as part of the Class Action Settlement

    Passes when: No matching symptom during inspection

    Test drive: On the test drive, watch for: these documents are for the automatic emergency braking (aeb) limited warranty extension as part of the class action settlement.

    Specialist: Independent pre-purchase inspection

    Records to request: Service records showing this system was inspected or repaired

    Looks okay / Concern / Walk away
  • Ask the inspector to test the named system and record the result.

    Manufacturer warranty extension: This supporting FAQ is for the Turbocharger Limited Warranty Extension Class Action Settlement.

    Passes when: No matching symptom during inspection

    Test drive: On the test drive, watch for: this supporting faq is for the turbocharger limited warranty extension class action settlement..

    Specialist: Independent pre-purchase inspection

    Records to request: Service records showing this system was inspected or repaired

    Looks okay / Concern / Walk away
  • Ask the inspector to test the named system and record the result.

    Manufacturer warranty extension: For applicable Settlement Class Vehicles, the New Vehicle Limited Warranty will be extended to cover 50% of the repair or replacement of the Turbocharger by an authorized Volkswagen Dealer for 8.5 years or 85,000 miles, whichever occurs first, from the vehicle’s in-service date.

    Passes when: No matching symptom during inspection

    Test drive: On the test drive, watch for: for applicable settlement class vehicles, the new vehicle limited warranty will be extended to cover 50% of the repair or replacement of the turbocharger by an authorized volkswagen dealer for 8.5 years or 85,000 miles, whichever occurs first, from the vehicle’s in-service date..

    Specialist: Independent pre-purchase inspection

    Records to request: Service records showing this system was inspected or repaired

    Looks okay / Concern / Walk away
  • Ask the inspector to test the named system and record the result.

    Manufacturer service campaign: Service Action - Rain/Light/Humidity Sensor

    Passes when: No matching symptom during inspection

    Test drive: On the test drive, watch for: service action - rain/light/humidity sensor.

    Specialist: Independent pre-purchase inspection

    Records to request: Service records showing this system was inspected or repaired

    Looks okay / Concern / Walk away
  • Ask the inspector to test the named system and record the result.

    Manufacturer warranty extension: This Document informs dealers on the warranty extension for the Activated Carbon Filter Pipe

    Passes when: No matching symptom during inspection

    Test drive: On the test drive, watch for: this document informs dealers on the warranty extension for the activated carbon filter pipe.

    Specialist: Independent pre-purchase inspection

    Records to request: Service records showing this system was inspected or repaired

    Looks okay / Concern / Walk away
  • Ask the inspector to test the named system and note any warning lights, noises, leaks, or stored codes.

    Power Train owner reports: 3 reviewed owner reports for this model year mention power train.

    Passes when: No matching symptom during inspection

    Test drive: On the test drive, watch for: 3 reviewed owner reports for this model year mention power train..

    Specialist: Independent pre-purchase inspection

    Records to request: Service records showing this system was inspected or repaired

    Looks okay / Concern / Walk away
  • Ask the inspector to test the named system and note any warning lights, noises, leaks, or stored codes.

    Airbags owner reports: 4 reviewed owner reports for this model year mention air bags.

    Passes when: No matching symptom during inspection

    Test drive: On the test drive, watch for: 4 reviewed owner reports for this model year mention air bags..

    Specialist: Independent pre-purchase inspection

    Records to request: Service records showing this system was inspected or repaired

    Looks okay / Concern / Walk away

Ask the seller

  • Has any named issue here ever been diagnosed or repaired on this car?
  • Can I see the maintenance and any recall-remedy records?
  • Will you allow an independent pre-purchase inspection?

Records to request

  • Service and oil-change history
  • Completed recall / campaign paperwork
  • Any dealer diagnostic reports
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Share this verdict

2019 Volkswagen Jetta · keep 3 yr

Check firstEvidence: High confidence

Main risk: Suspension recall

Text this verdict

The link and text carry only the car and non-sensitive context, never price, risk, or VIN.

Full evidence

Every conclusion above traces to one of these source records.

Source recordEvidence: Limited confidence

The records describe a problem worth checking before purchase.

“There was an intersection, I hit a car head on and no airbags went off”
NHTSAcomplaintJun 2026Open source record
Source recordEvidence: Limited confidence

The records describe a problem worth checking before purchase.

“1. Was rear ended on [XXX]. The air bag in my vw jetta 2019 did not deploy. The car is currently at the Ritchey Automotive 5320 I-55 North in Jackson, MS... It is available for inspection upon request. 2. No. 3. No. The car was sent to the collision center for rear bumper repair and cosmetics. 4. No. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)”
NHTSAcomplaintFeb 2024Open source record
Source recordEvidence: Limited confidence

The records describe a problem worth checking before purchase.

“I was in a head on collision where the other person crossed the line and two empty lanes to hit me head on. This WAS in may 2021. Not one single warning was used by forward collision sensors. No emergency braking was applied. My airbags were not deployed and this man hit me doing at least 35 miles an hour and also I was forward moving even though I was applying my brakes. The car was totaled. Yet not a single warning sound or light or indicator once went off. I also paid extra for the Volkswagen carnet services. Never once did they come over the speaker to ask if I was ok. To tell me I had been in an accident or ask if I needed them to send help. In essence these services failed me completely. I do not understand why I was not included in any of the airbag recalls or settlement information I have heard about. All of the Extra features and functions I paid all the extra money to have - every single one failed me when I needed it. This vehicle left me without the protections it promised.”
NHTSAcomplaintFeb 2023Open source record
Source recordEvidence: Limited confidence

The records describe a problem worth checking before purchase.

“VEHICLE REAR-ENDED ON A BUSY DAY BETWEEN 5:00 PM TO 6:00 PM ON A THURSDAY. ALL THE AIR-BAGS IN THE CAR DEPLOYED. THE DRIVER SIDE AIR-BAG STAYED INFLATED FOR A LONG TIME, AND THE RIGHT SIDE AIR-BAG ALSO DID NOT DEFLATE. INFLATED AIR-BAG HELD THE DRIVER SO TIGHT, AND THE DRIVER COULD NOT EXIT OUT OF THE ACCIDENT CAR. SIMULTANEOUSLY SEAT ALSO HELD THE DRIVER SO TIGHT. THE DRIVER SUFFERED A SIGNIFICANT INJURY FRACTURING HIS STERNUM. THE CAR WAS LESS THAN 40 MPH AT THE TIME OF THE INCIDENT. THE MANUFACTURER DOWNLOADED THE ELECTRONIC DATA RECORD FROM THE CAR AND NEVER SHARED IT WITH THE DRIVER DESPITE THE WRITTEN REQUEST. DRIVER FEELS BRAKE MAY HAVE FAILED. DRIVER HAS TO SLIDE OUT OF THE CAR AS THE SIDE AIR BAG STAYED INFLATED. PICTURE ATTACHED SHOWS AIR-BAG STAYING INFLATED EVEN AFTER 10-25 MINS AND STARTED TO GO DOWN SLOWLY.”
NHTSAcomplaintJan 2020Open source record
Source recordEvidence: Limited confidence

The records describe a possible crash, fire, injury, or loss of control.

“While traveling on [XXX] in Van Buren, Arkansas, I was involved in a hit-and-run accident. The impact caused significant front-end damage and resulted in physical injuries. The vehicle’s dashboard/electrical system indicated AIRBAG:ERROR, and the police report reflects that airbag deployed yet we have photo evidence that the airbag did not deploy. However, photo evidence clearly shows that no airbags deployed for any occupants. The airbags remained completely intact following the crash. The vehicle is a certified pre-owned 2019 Volkswagen Jetta that was still under warranty at the time. This raises serious safety concerns regarding the accuracy of the airbag deployment system and the failure of the airbags to function during a serious collision. The vehicle is being held for preservation at the co-part yard. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)”
NHTSAcomplaintApr 2025Open source record
Source recordEvidence: Limited confidence

The records describe a possible crash, fire, injury, or loss of control.

“WHEN GRABBING THINGS FROM INSIDE THE VEHICLE THROUGH AN OPEN WINDOW, PUSHING YOUR BODY AGAINST THE DOOR WITH KEYS IN A POCKET MAY COST THE VEHICLE TO THINK THAT YOU ARE PUSHING ON THE DOOR LOCK BUTTON AND HENCE CLOSING THE WINDOWS WHEN YOU ARE RETRIEVING THINGS INSIDE AND THE WINDOWS TAKE TOO LONG OF A TIME TO SENSE THAT SOMETHING IS BLOCKING THE WINDOWS AND HURT WHOEVER IS RETRIEVING ITEMS.”
NHTSAcomplaintNov 2019Open source record
Source recordEvidence: Limited confidence

The records describe a possible crash, fire, injury, or loss of control.

“I bought a VW 2019 Jetta used in 2023 from a Volkswagen dealer in Bayside, Queens with about 20k miles on it. There was a recall on the car for a faulty ignition switch and prior to getting my car inspected recently, it needed to be taken care of to pass inspection as well as an oil sensor contributing to a check engine light. Both were taken care of by VW Platinum Service in Hicksville and the car passed inspection with a mileage now with about 62k miles. Since then, my car on two extremely hot days has shut off on me completely while driving. The first time it happened, they inspected the car again and assured me after several tests there were no issues with the car. I had the car back for about 2 weeks and then this past Friday 7/17, the car shut off on me again and I towed it to the same service center. They keep claiming it has nothing to do with the recall and provide me with service reports that say "no codes found" after their inspection. They want to charge me for additional tests and "mechanical diagnostics" as per the owner of the center. There is ample evidence online that suggests the symptoms I am experiencing with my car are exactly attributed to the recall they claim to have fixed. There was never an issue prior to getting the recall taken care of and the inspection at this service center. They do not care about my safety concerns and I am legitimately afraid to drive the car around. The only reason why I am not injured yet is because it thankfully has died while driving at lower speeds leaving work in a parking lot.”
NHTSAcomplaintJul 2026Open source record
Source recordEvidence: Medium confidence

The records describe a problem worth checking before purchase.

“The contact owns a 2019 Volkswagen Jetta. The contact stated that while attempting to park the vehicle in a handicapped parking space, the vehicle failed to stop despite the contact's foot firmly depressed on the brake pedal. As the vehicle continued to move forward with the contact's foot depressed to the floorboard, the vehicle drove over the parking barrier, knocked over the handicapped post, and entered the sidewalk. The vehicle eventually decelerated and the contact managed to shift the vehicle into reverse(R) and regain control of the vehicle. The contact was uncertain if any warning lights appeared on the instrument panel during the failure. Despite the property damage and emotional distress suffered by both the contact and the passenger, no injuries were reported and no immediate medical attention was needed. A police report was not filed and the air bags did not deploy as a result of the failure. The incident was reported to the store manager. The contact was able to drive the vehicle back home without incident. The manufacturer nor the dealer had been notified of the failure. The vehicle had yet to be diagnosed or serviced. The failure mileage was approximately 66,000.”
NHTSAcomplaintMar 2024Open source record
Source recordEvidence: Medium confidence

The records describe a problem worth checking before purchase.

“2019 JETTA S. BEGAN STALLING AFTER 6 MONTHS OF OWNERSHIP. CAR WAS PURCHASED BRAND NEW WITH 62 MILES. BROUGHT VEHICLE TO DEALER 09/27/2019 AND THEY STATED IT WAS FINE NO ISSUES COULD BE FOUND. ON 05/18/2020 THE CAR STALLED AGAIN IT HAD 15452 MILES ON IT. IT WAS TOWED TO THE DEALER WHERE THEY KEPT THE CAR UNTIL 07/25/2020 TO FIX THE PROBLEM. THEY STATED IT WAS FIXED. ON 07/30/2020 THE VEHICLE STALLED AGAIN, AND THIS TIME THE BRAKES FAILED AND THE STEERING WHEEL LOCKED AND I LOST CONTROL AND CRASHED INTO A CENTER MEDIAN WITH LARGE BOULDERS IN IT. IF THEY WERE NOT THERE I WOULD HAVE CONTINUED INTO ONCOMING TRAFFIC. I WAS TRAVELING AT 45 MPH WHEN THE IMPACT OCCURRED. THE VEHICLE SAFETY SYSTEMS DID NOT DEPLOY BECAUSE THE CARS ENGINE WAS NOT RUNNING AT THE TIME OF IMPACT.”
NHTSAcomplaintAug 2020Open source record
Source recordEvidence: Medium confidence

The records describe a problem worth checking before purchase.

“FIRST, TRUNK OF THE CAR. IT'S UNSAFE AND DOESN'T LOCK UNLESS U OVEREXTEND IT OPEN. I HAVE BEEN HIT IN MY HEAD TWICE BEFORE I LEARNED MY LESSON. SECOND, TRANSMISSION. IT MAKES A GRINDING NOISE WHEN OPERATED AT SLOWER SPEEDS. I AM REACHING 9,500 MILES AND NOISE IS STILL THERE SINCE DAY ONE. THREE, THE ENGINE. I BELIEVE THERE IS A INTERNAL DEFECT BECAUSE TODAY I WAS DRIVING A THE ENGINE OIL LIGHT CAME ON. ONCE I CHECKED THE OIL I SAW THAT THE DIPSTICK WAS CLEAN, NO OIL, NADA. WHERE HAS ALL THE OIL GONE ON A NEW 2019 JETTA? IT SURE HASN'T BEEN LEAKING ON THE GROUND OF MY GARAGE BECAUSE THERE IS NO FLUIDS.”
NHTSAcomplaintFeb 2019Open source record
Source recordEvidence: Limited confidence

The records describe a problem worth checking before purchase.

“The contact owns a 2019 Volkswagen Jetta. The contact stated that the upper left corners on both the driver and passenger side doors of the vehicle would bend outward upon opening the doors. While the contact's husband was stepping down from a curb to enter the passenger side of the vehicle, the door's sharp corner pierced his husband's right eye. The contact was taken to the hospital where he sought medical treatment for the injury. Since the injury, the contact's husband continued to seek treatment from an eye specialist and stated that the injury had left him legally blind. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 35,000.”
NHTSAcomplaintOct 2023Open source record
Source recordEvidence: Limited confidence

The records describe a problem worth checking before purchase.

“TL* THE CONTACT OWNS A 2019 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THERE'S AN EXPOSED METAL PIPE ABOVE THE ACCELERATOR PEDAL THAT CAUSED THE CONTACT TO BURN HIS FEET MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO VILLAGE VOLKSWAGEN OF CHATTANOOGA, 6001 INTERNATIONAL DR, CHATTANOOGA, TN 37421, AND INFORMED THE CONTACT THAT'S THE WAY THE VEHICLE WAS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS DESIGNED THAT WAY AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.”
NHTSAcomplaintOct 2020Open source record
Source recordEvidence: Limited confidence

The records describe a problem worth checking before purchase.

“THE PASSENGER SIDE INDOOR, DOOR HANDLE IS A STICKER AND NOT AN ACTUAL CHROME HANDLE. THE STICKER HAS PEELED OFF THE BOTTOM, CREATING SHARP EDGES. I HAVE CUT MY FINGERS WHEN OPENING THE DOOR TWICE NOW. THE HANDLES ALL SHOULD BE REPLACED.”
NHTSAcomplaintFeb 2020Open source record
Source recordEvidence: Limited confidence

The records describe a problem worth checking before purchase.

“TRUNK LID DOES NOT STAY OPEN ALL THE WAY UNLESS IT IS PUSHED AND LOCKED INTO PLACE. COULD KNOCK SOMEONE OUT IF YOU FORGET TO DO THIS. NEVER SEEN A DESIGN LIKE THIS. VW SHOULD ADDRESS AND FIX THIS HAZARD.”
NHTSAcomplaintJan 2019Open source record
Source recordEvidence: High confidence

The records describe a problem worth checking before purchase.

“Vehicle Stalling - Manual Transmission The Office of Defects Investigation (ODI) has completed its review of a defect petition received on 14 August 2019 requesting an investigation of an alleged defect of the manual transmissions in Model Year (MY) 2019 Volkswagen (VW) GTI, Golf GTI and Jetta GLI vehicles. The stalling incidents cited occurred without warning as the vehicle slows to a stop or prepares to make a turn across traffic with the clutch pressed in and the vehicle in neutral.The hazard posed by a vehicle stalling event is manifested in the inability of the vehicle to move with the flow of surrounding traffic. Two factors have a major impact on the potential hazard to the vehicle, its occupants and surrounding vehicles: the surrounding traffic speed and the subject vehicle's restart ability. In the case of the vehicles that are the subject of this petition, restart is immediate and the stalls occur when the vehicle is slowing to stop for a traffic signal, making a turn, or is completely stopped. These circumstances substantially reduce the risk of harm to the vehicle, its occupants and surrounding vehicles.As of March 2, 2020, out of the population of 11,333 subject vehicles, NHTSA has identified 214 consumer complaints in its database, with unique Vehicle Identification Numbers (VIN), citing engine stalling as vehicles are being brought to a stop and/or preparing to make a cross traffic turn. When combined with the warranty, field report and customer complaint data received from VW in response to the Information Request letter sent, NHTSA identified 413 unique VINs alleging low speed engine stalling.Volkswagen determined that the low speed / idle engine stall was the result of unwanted gases remaining in the cylinder caused by the intake valve camshaft not being in the correct position at idle. The intake camshaft is in an advanced position. This advanced position results in too much overlap with the position of the exhaust valve camshaft, allowing both the intake and exhaust valves to be open at the same time. The erroneous advanced position of the intake camshaft is a result of low oil pressure at idle and high oil temperatures, greater than or equal to 110?C/230?F combined with engine control algorithms in the Engine Control Module (ECM) that position the intake camshaft. Based on examination of returned engines, only engines manufactured at the Silao Mexico plant were affected due to a tolerance stack-up issue with the oil system of the engines.In December of 2019, VW initiated a Service Action (24FD) to remedy the stalling issue in the affected vehicles. The warranty for the affected vehicles was extended to December 31, 2025. The software in the Engine Control Module (ECM) will be updated with a new calibration value for the adaptation nodes of the regulation valve. This is a directed action with letters being sent to vehicle owners asking them to bring their vehicles to their dealership to have the software update installed in their vehicle. The letters were sent in December 2019.After thoroughly assessing the material submitted by the petitioner, information already in NHTSA's possession, information submitted by Volkswagen in response to an information request and the potential risks to safety implicated by the petitioner's allegation, NHTSA does not believe that the stalling condition as alleged by the petitioner indicates the likelihood of a safety related defect that would warrant a formal investigation, therefore the petition is denied. Further specifics can be found in the Federal Register Notice.ODI complaint ID Numbers are listed on the attached sheet.”
NHTSAinvestigationSep 2019Open source record
Source recordEvidence: High confidence

The records describe a problem worth checking before purchase.

“Fuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647) On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.”
NHTSAinvestigationDec 2023Open source record
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Jetta vehicles equipped with LED headlights. The passenger side headlight may be incorrectly positioned, reducing the driver's visibility when it is dark. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment." A reduction in the driver's visibility can increase the risk of a crash. Volkswagen will notify owners, and dealers will replace the passenger side headlight, free of charge. The recall began November 2, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 94L1.”
NHTSArecallOpen source record
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection." If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash. Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.”
NHTSArecallOpen source record
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas, 2015 Volkswagen Golf SportWagen, and 2019 Volkswagen Jetta vehicles. The rear coil springs may prematurely fracture. If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash. Volkswagen has notified owners, and dealers will replace the rear axle coil springs, free of charge. The recall began January 31, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J2/42J3.”
NHTSArecallOpen source record
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Volkswagen Group of America (Volkswagen) is recalling certain 2019 Jetta vehicles. An incorrect driver frontal airbag may have been installed during a service/repair visit. In the event of a crash necessitating air bag deployment, the wrong air bag may not work correctly, increasing the risk of injury. Volkswagen will notify owners, and dealers will replace the driver frontal air bag with the correct part, free of charge. The recall began April 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Y7.”
NHTSArecallOpen source record
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture. If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash. Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge. The recall began April 12, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J5.”
NHTSArecallJun 2019Open source record
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements. If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury. Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.”
NHTSArecallOpen source record
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Jetta GLI, Golf Alltrack, and Golf GTI vehicles. The front wheel bearings may have been improperly machined, potentially causing excessive stress on the wheel, wheel bolts, or wheel bearings. The excessive stress can cause steering, traction or other stability issues or breakage relating to the front wheels, and increase the risk of a crash. Volkswagen has notified owners, and dealers will replace the wheel bearing assemblies, wheels, and wheel bolts, free of charge. The recall began December 11, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40P1. Note: The affected owners are advised not to drive their vehicles until the repairs have been made.”
NHTSArecallNov 2019Open source record
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems." An undetected sudden loss of pressure in all four tires increases the risk of a crash. Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audi’s customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 and 45J8.”
NHTSArecallOpen source record
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments. Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash. Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.”
NHTSArecallOpen source record
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Jetta vehicles. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 114, "Theft Protection." Without an audible warning, the driver may be unaware that the key is left in the ignition, which can increase the risk of vehicle theft or a crash. Dealers will update the instrument cluster, free of charge. Owner notification letters are expected to be mailed November 3, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 90W7.”
NHTSArecallJun 2023Open source record
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister. A fuel leak in the presence of an ignition source increases the risk of a fire. Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.”
NHTSArecallOpen source record
Source recordEvidence: High confidence

The records describe a problem worth checking before purchase.

“Service Action - Rain/Light/Humidity Sensor ”
NHTSAtsbFeb 2019Open source record
Source recordEvidence: High confidence

The records describe a problem worth checking before purchase.

“Service Action - Rain/Light/Humidity Sensor ”
NHTSAtsbFeb 2019Open source record
Source recordEvidence: High confidence

The records describe a problem worth checking before purchase.

“Service Action - Rain/Light/Humidity Sensor ”
NHTSAtsbFeb 2019Open source record
Source recordEvidence: High confidence

The records describe a problem worth checking before purchase.

“This Document informs dealers on the warranty extension for the Activated Carbon Filter Pipe ”
NHTSAtsbDec 2021Open source record
Source recordEvidence: High confidence

The records describe a problem worth checking before purchase.

“These documents are for the Automatic Emergency Braking (AEB) Limited Warranty Extension as part of the Class Action Settlement”
NHTSAtsbMay 2024Open source record
Source recordEvidence: High confidence

The records describe a problem worth checking before purchase.

“These documents are for the Automatic Emergency Braking (AEB) Limited Warranty Extension as part of the Class Action Settlement”
NHTSAtsbMay 2024Open source record
Source recordEvidence: High confidence

The records describe a problem worth checking before purchase.

“These documents are for the Automatic Emergency Braking (AEB) Limited Warranty Extension as part of the Class Action Settlement”
NHTSAtsbMay 2024Open source record
Source recordEvidence: High confidence

The records describe a problem worth checking before purchase.

“This supporting FAQ is for the Turbocharger Limited Warranty Extension Class Action Settlement. This extension includes 2008-2015 GTI and Golf R*, 2012-2013 VW Beetle*, 2009 VW Jetta SportWagen*, 2013 VW Jetta Sedan and GLI*, 2009-2016 VW Eos*, 2008-2010 VW Passat*, 2009-2017 VW CC*, 2009-2018 VW Tiguan*, Certain model year 2015-2018 VW Golf*, 2015-2021 VW GTI*, 2015-2019 VW Golf R*, 2015-2019 VW Golf SportWagen and Alltrack*, 2019-2024 VW Jetta GLI*, 2019-2021 VW Arteon*, 2018-2023 VW Atlas*, and 2020-2023 VW Atlas Cross Sport*”
NHTSAtsbSep 2025Open source record
Source recordEvidence: High confidence

The records describe a problem worth checking before purchase.

“This supporting FAQ is for the Turbocharger Limited Warranty Extension Class Action Settlement. This extension includes 2008-2015 GTI and Golf R*, 2012-2013 VW Beetle*, 2009 VW Jetta SportWagen*, 2013 VW Jetta Sedan and GLI*, 2009-2016 VW Eos*, 2008-2010 VW Passat*, 2009-2017 VW CC*, 2009-2018 VW Tiguan*, Certain model year 2015-2018 VW Golf*, 2015-2021 VW GTI*, 2015-2019 VW Golf R*, 2015-2019 VW Golf SportWagen and Alltrack*, 2019-2024 VW Jetta GLI*, 2019-2021 VW Arteon*, 2018-2023 VW Atlas*, and 2020-2023 VW Atlas Cross Sport*”
NHTSAtsbSep 2025Open source record
Source recordEvidence: High confidence

The records describe a problem worth checking before purchase.

“This supporting FAQ is for the Turbocharger Limited Warranty Extension Class Action Settlement. This extension includes 2008-2015 GTI and Golf R*, 2012-2013 VW Beetle*, 2009 VW Jetta SportWagen*, 2013 VW Jetta Sedan and GLI*, 2009-2016 VW Eos*, 2008-2010 VW Passat*, 2009-2017 VW CC*, 2009-2018 VW Tiguan*, Certain model year 2015-2018 VW Golf*, 2015-2021 VW GTI*, 2015-2019 VW Golf R*, 2015-2019 VW Golf SportWagen and Alltrack*, 2019-2024 VW Jetta GLI*, 2019-2021 VW Arteon*, 2018-2023 VW Atlas*, and 2020-2023 VW Atlas Cross Sport*”
NHTSAtsbSep 2025Open source record
Source recordEvidence: High confidence

The records describe a problem worth checking before purchase.

“For applicable Settlement Class Vehicles, the New Vehicle Limited Warranty will be extended to cover 50% of the repair or replacement of the Turbocharger by an authorized Volkswagen Dealer for 8.5 years or 85,000 miles, whichever occurs first, from the vehicle’s in-service date.”
NHTSAtsbSep 2025Open source record
Source recordEvidence: High confidence

The records describe a problem worth checking before purchase.

“For applicable Settlement Class Vehicles, the New Vehicle Limited Warranty will be extended to cover 50% of the repair or replacement of the Turbocharger by an authorized Volkswagen Dealer for 8.5 years or 85,000 miles, whichever occurs first, from the vehicle’s in-service date.”
NHTSAtsbSep 2025Open source record
Source recordEvidence: High confidence

The records describe a problem worth checking before purchase.

“For applicable Settlement Class Vehicles, the New Vehicle Limited Warranty will be extended to cover 50% of the repair or replacement of the Turbocharger by an authorized Volkswagen Dealer for 8.5 years or 85,000 miles, whichever occurs first, from the vehicle’s in-service date.”
NHTSAtsbSep 2025Open source record
What this check cannot seeYou still need to check the service history, title, accident history, repairs, and the car’s condition.
  • ConfigurationPartial

    This model year came with 2 engine and trim setups. Some problems only affect certain setups.

    What to do: Enter the VIN, or check the door label or window sticker for the engine and drive type.

  • VIN recall & historyNot verified

    This page cannot confirm open recalls, title records, or odometer history for one VIN.

    What to do: Check the VIN with NHTSA and get a title and history report.

  • Repair costNot verified

    We do not have a sourced repair cost for the listed problems.

    What to do: Get a written repair estimate for the named issue from an independent shop before you negotiate.

  • Market priceNot verified

    TireKick does not have current market prices, so we cannot say if the asking price is fair.

    What to do: Compare the asking price against recent local listings for the same year and configuration.

  • Mileage in reportsPartial

    Only a small number of reports include mileage. Treat the range as a rough guide.

    What to do: Treat the mileage as a range in owner reports, not a prediction. Confirm the car’s condition with an inspection.

Sources and limits
Evidence: High confidence· The main sources are present and tell a similar story.

5 of 5 expected source types were available.

How TireKick reviews records

2019 model-year authorityGeneration guide

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