2019 Nissan Sentra · keep 3 yr

The records describe a possible crash, fire, injury, or loss of control.

“LAST MONTH I WAS INVOLVED IN AN ACCIDENT THAT COULD HAVE BEEN AVOIDED IF MY SENSORS WERE WORKING PROPERLY, MY EMERGENCY BRAKE SYSTEM DID NOT EMPLOY AFTER BEING INVOLVED IN AN ACCIDENT I USED MY STANDARD BRAKE THE CAR WENT DOWN BEING REAR-ENDED SOMEBODY BUT I HAD PLENTY OF TIME TO STOP WITH ONLY THE FRONT BRAKES TO BULLYING ALLOWED MY CAR TO NOSEDIVE AND SLIDE EMERGENCY BRAKE WAS NOT RELEASED AND STOPPED WORKING BECAUSE OF SENSORS WERE NO LONGER TELLING THE CAR TO BREAK I HAD FULL COVERAGE INSURANCE AND INSURANCE AND NOT COVERING MY CAR BECAUSE THE CAR LOT DID NOT ADVISE ME OF HIS PROBLEM OR THE RECALLS ON THIS CAR I'VE BEEN WORKING WITH MY CREDIT FOR OVER 2 YEARS NOW AND BECAUSE I'M NEGLECTED TO TELL ME WHAT WAS WRONG WITH THE CAR I HAVE TO SET FOR NOW, AND I ALSO NOTICED THAT ONLY THE DRIVER SIDE AIRBAG DEPLOYED AND ME AND MY DAUGHTER WERE IN THE CAR AND THAT WAS THE ONLY SAFETY FEATURE THAT WAS RELEASED WITH MY CREDIT BEING BAD I WAS FORCED TO A HIGH APR RATE AND NEARLY $40,000 FOR A NISSAN SENTRA THAT WASN'T WORTH $0.25”

The records describe a possible crash, fire, injury, or loss of control.

“HELLO MY NAME IS [XXX] . I HAVE A STORY I WOULD LIKE RAN. ON JAN. 23, 2020 I BOUGHT A BRAND NEW NISSAN SENTRA. THE CAR COST OVER 18,000 DOLLARS. IT HAD 24 MILES ON IT WHEN I PULLED OFF THE LOT. ON THE MORNING OF FEB. 15, 2020 AT LESS THAN A MONTH OF OWNERSHIP MY TEEN DAUGHTER'S AND I WAS HEADING INTO TOWN FOR BREAKFAST. WE WERE RUNNING DOWN THE HIGHWAY AT 55 MPH WHEN THE CURTAIN AIRBAGS DEPLOYED AT RANDOM. NO WRECK OR ACCIDENT OF ANY KIND. MY LEFT EAR DRUM WAS BUSTED AND MY DAUGHTER WAS MASSIVELY BRUISED. I TOOK THE CAR BACK TO THE DEALERSHIP AND THEY ISSUED A RENTAL. 5 DAYS LATER THEY CALLED AND TOLD ME THE RENTAL HAD TO BE RETURNED AND NISSAN WAS NOT GOING TO GIVE ANY FINANCIAL ASSISTANCE OF ANY KIND. I CALLED CONSUMER AFFAIRS TO SEE WHY THE RENTAL WAS BEING TAKEN BACK. I WAS INFORMED RUDELY THAT THEY WOULD NOT BE HELPING IN ANY WAY AND AIRBAGS WERE A COMPLEX MACHINE THAT DID NOT DEPLOY WITHOUT CAUSE. AND THEN WENT ON TO ACCUSE ME OF FRAUD. THE CAR FINALLY GOT INSPECTED AT NISSAN OF COOKEVILLE BY A CONSUMER INSPECTOR WHO STOOD WITH ME AND CONFIRMED THAT THE CAR WAS NOT WRECKED AND THE MALFUNCTION WAS NOT MY FAULT. I JUST TODAY HEARD BACK FROM CONSUMER AFFAIRS TODAY FOR THEM TO TELL ME THAT NISSAN WOULD NOT BE HELPING ME IN ANY WAY. AND VELOCITY HAD SOMETHING TO DO WITH THE RANDOM DEPLOY AND THAT'S WHAT AIRBAGS ARE SUPPOSED TO DO. SO HE LITERALLY TOLD ME THAT AIRBAGS ARE SUPPOSED TO DEPLOY SOMETIMES WITHOUT ANY COLLISION. THEY HAVE FORCED ME TO DRIVE THIS CAR FOR A MONTH AND A HALF WITH MY VIEW OBSTRUCTED AND SEATBELTS NOT WORKING WITH MY CHILDREN AND NOW TELLS ME THEY WILL NOT STAND BEHIND THEIR VEHICLES MALFUNCTION AND IT IS ON ME TO DEAL WITH. THEY WILL ALSO TELL YOU THEY HAVE NEVER HAD TROUBLE WITH AIRBAGS BUT THERE HAS BEEN A HUGE RECALL ABOUT UNSAFE DEPLOYING AIRBAGS FOR A LOT OF NISSAN VEHICLES. PLEASE HELP ME. *TR*DT*JB*DT CONSUMER STATED MANUFACTURE AND DEALER HAS BEEN CONTACTED BUT VEHICLE HAS NOT BEEN REPAIRED.*JB”

The records describe a possible crash, fire, injury, or loss of control.

“I BOUGHT THIS CAR BRAND NEW ON 1/23/2020. IT HAD 24 MILE ON IT WHEN I PULLED OFF THE LOT. ON 2/15/2020 MY DAUGHTER'S AND I WAS HEADING INTO TOWN AND THE CURTAIN AIRBAGS DEPLOYED AT RANDOM. WITHOUT ANY COLLISION, ACCIDENT, OR RUNNING OVER ANYTHING OF ANY KIND. IT BUSTED MY EARDRUM AND MASSIVELY BRUISED MY DAUGHTER. NISSAN CONSUMER AFFAIRS HAVE BEEN VERY RUDE ABD ARE REFUSING TO HELP WITH A RENTAL OF ANY KIND AND HAVE EVEN WENT SO FAR TO ACCUSE ME OF FRAUD. I AM BEING FORCED TO CONTIBUE DRIVING THE CAR AS IS AND THE SEAT BELTS ARE ALSO LOCKED UP. I WAS SUPPOSED TO HEAR BACK FROM THEM 7 DAYS AGO AND CANNOT GET A CALL BACK OR RETURNED EMAIL FROM THEM.”

The records describe a possible crash, fire, injury, or loss of control.

“I HAD AN ACCIDENT ON JULY 31ST, 2019 WHERE MY CAR WAS TOTALED AND THE MOTOR WAS LOST COMPLETELY. MY AIRBAGS DID NOT DEPLOY AND THE NISSAN SYSTEM STATED, 'REFER TO OWNER'S MANUAL.' THANKFULLY I WAS WEARING MY SEATBELT AND ONLY HAD MINOR SCRATCHES AND BRUISES.”

The records describe a possible crash, fire, injury, or loss of control.

“There was a warning sign for the front lights like something was blocking it or something I honestly don't know but I brought it to enterprise attention and they told me don't worry about it. Then later I was in a wreck my car made no warning sign nor did the air bags deploy”

The records describe a possible crash, fire, injury, or loss of control.

“The contact owns a 2019 Nissan Sentra. The contact stated while at a complete stop, another vehicle going 40 MPH, crashed into the rear end of the vehicle, causing her vehicle to crash into the rear end of another vehicle. The air bags failed to deploy. There was no warning light illuminated. The contact hit her face on the steering wheel and sustained bruises on her face. The contact did not seek medical assistance. The vehicle was towed to a tow lot. The dealer was notified of the failure but did not provide any assistance. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 53,000.”

The records describe a possible crash, fire, injury, or loss of control.

“I have been telling Nissan in my town and they say that know about this AEB malfunction. My husband and I couldve died! We were on the interstate late at night going about 80 mpl when the AEB system activated by itself and slammed on the breaks. We started the spin out and the traction control came on and ABS shut off effectively locking up my tires and throwing me into a full spin which resulted in my crashing into the gaurd rail. I've never been more scared in my life. Add this to the list with the transmission issues.”

The records describe a possible crash, fire, injury, or loss of control.

“The contact owns a 2019 NISSAN SENTRA. The contact stated while driving AT 25MPH and in the process of turning, another vehicle had crashed into the vehicle. None of the airbags deployed. The contact was the only one injured and sought medical treatment. The contact sustained a hand sprain, head pain, shoulder pains, neck pains, foot pains, and ankle pains. The vehicle was driven to the contact's residence by a friend. The contact stated no warning lights were illuminated. The vehicle was not repaired. The manufacturer was informed of failure and told the contact that the vehicle was not in a recall. The failure mileage was approximately 52,000.”

The records describe a possible crash, fire, injury, or loss of control.

“I WAS RECENTLY IN A CAR ACCIDENT. I WAS INJURED DUE TO THE FRONT AIR BAG NOT GOING OFF. THE LIGHT TURNED ON BUT THE AIRBAG DIDN'T COME OUT. I WAS DRIVING ON THE FREEWAY AT THE MOMENT OF THE ACCIDENT.”

The records describe a problem worth checking before purchase.

“Collision warning sound happens randomly for no reason”

The records describe a problem worth checking before purchase.

“The contact owns a 2019 Nissan Sentra. The contact stated that while his daughter attempted to start the vehicle, the vehicle failed to start immediately. The contact's daughter pressed the engine Auto Start/Stop button again, the vehicle restarted. The contact had AAA test that the battery, which had no failure, and it was determined that the brake light switch had failed. The cruise control later failed to operate as needed, and the message "Automatic Emergency Braking Malfunction" was displayed. The contact stated that the failure occurred intermittently. The dealer was made aware of the failure and informed the contact that the vehicle had previously been repaired under NHTSA Campaign Number: 21V135000 (Exterior Lighting). The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 46,000.”

The records describe a problem worth checking before purchase.

“Odometer Fraud. The contact purchased a 2019 Nissan Sentra. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the mileage was 78,129. It was later discovered from a Carfax Report that the mileage was 86,239.”

The records describe a problem worth checking before purchase.

“Odometer Fraud. The contact was attempting to purchase a 2019 Nissan Sentra. The contact stated that the vehicle was advertised for sale by a local dealer on Facebook Marketplace with a photo of the odometer reading of 72,000 miles. After obtaining a Carfax report for the vehicle, the contact discovered that the mileage was 196,000.”

The records describe a problem worth checking before purchase.

“DRIVING ON FREEWAY LESS THAN 35 MPH, CAR MADE LOUD NOISE FOR 1-2 MINUTES AT SAME TIME I FELT UNDER FLOOR BOARD SOMETHING PULLING. I TRIED TO SLOW DOWN, BRAKES DIDN'T WORK. I REAR ENDED A CAR. THE CAR GEAR SHIFT POPPED INTO REVERSE; I PRESSED HARDER ON BRAKES & THEY FINALLY WORKED. I NOTICED A BIG LIGHT ON THE DASHBOARD SAYING 'MALFUNCTION, CHECK OWNERS MANUAL' THERE WAS A GRAY SYMBOL NEAR THESE WORDS. INSIDE THE SPEEDOMETER CIRCLE THAT SAME SYMBOL APPEARED IN BRIGHT YELLOW. AT SOME POINT WITHIN AN HOUR 2 MORE YELLOW SYMBOLS APPEARED ON THE FAR LEFT OF THE DASH, A YELLOW TRIANGLE WITH AN EXPLANATION POINT, AND A CAR WITH 2 CURVED LINES BEHIND THE BACK TIRES. WHEN THE CAR WAS RETURNED TO THE DEALERSHIP I PURCHASED IT FROM, THE STAFF IMMEDIATELY ATTEMPTED TO BLAME ME FOR THE INCIDENT'ASKING WHY DIDN'T I BRING THE CAR IN FOR SERVICE? AND THAT I HAVE TO GET A RENTAL CAR AND MY CAR REPAIR THROUGH MY INSURANCE COMPANY. HE PUSHED THE IDEA OF GETTING THE CAR REPAIRED. I STATED I JUST BARELY GOT THE CAR 3-4 WEEKS AGO BRAND NEW. I LEFT THE CAR TO BE CHECKED BY SERVICE DEPARTMENT. THE NEXT DAY THE SERVICE MANAGER DENIED ANY MALFUNCTION SAYING THERE WASN'T ANY CURRENT CODES JUST PAST CODES; I ASKED WHAT THAT MEANT HE SAID A BRAKE SENSOR AND SOME OTHER DATA I DIDN'T COMPREHEND. HE SAID GET MY INSURANCE TO FIX THE CAR. I SAID NO SIR, I WANT MORE INFORMATION ON WHY THE CAR MALFUNCTION FIRST. ONCE I EXPLAIN TO HIM AGAIN WHAT HAPPENED HE SAID HE WOULD HAVE HIS FORMAN CHECK OUT THIS CAR THE NEXT MORNING; HOWEVER LESS THAN AN HOUR THE SERVICE MANAGER ME BACK TO SAY HE TALKED TO A FIELD TECH ENGINEER AND WAS ADVISED THAT I HAD A RIGHT TO CALL NISSAN CORP TO MAKE A REPORT. I WENT BY SRVC DPT TO GET SOMETHING, THEY TRIED TO GET TO TAKE/REPAIR MY CAR. I DIDN'T. ONCE I SPOKE TO NISSAN CORP THEY SAID IT TAKE 6-8 WEEKS FOR INVESTIGATION ETC TO BE COMPLETED AND FOR ME NOT TO GET CAR REPAIRED.”

The records describe a problem worth checking before purchase.

“I am filing this complaint against Nissan North America due to a recurring transmission failure in my 2019 Nissan Sentra VIN#: [XXX] . Timeline of Events: Initial Purchase: November 2022 (61,000 miles). First Failure: September 2023 (~75,000 miles). Nissan replaced the transmission under the extended CVT warranty (84 months/84,000 miles) established by the Martinez v. Nissan class action settlement. Second Failure: March 2026 (109, 497 miles). The replacement unit has failed after only 31,000 miles of use. Nissan will not cover the repairs due to the mileage being out of warranty. The estimated cost per McGrath Nissan Dealer is $8,000, I am unable to afford this service so the car was towed back to my home until able to get resolution. Issues with Nissan’s Resolution Process: Premature Part Failure: The transmission installed by Nissan in 2023 should have a reasonable life expectancy beyond 31,000 miles. A secondary failure this soon suggests a defective replacement part or improper initial repair. Safety: Luckily, my husband was stopped at a traffic light when the transmission failed. However, had to receive help to push the vehicle out of the busy intersection. There was no warning message displayed on the dashboard prior to this incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)”

The records describe a problem worth checking before purchase.

“The contact owns a 2019 Nissan Sentra. The contact stated that while driving at an undisclosed speed, the vehicle lost automotive power. There were several unknown warning lights illuminated. The contact pulled over and restarted the vehicle. The contact stated that the transmission had previously been replaced twice. The vehicle was taken to an independent mechanic, who determined that the transmission needed to be replaced for the third time. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 138,000.”

The records describe a possible crash, fire, injury, or loss of control.

“Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility." The lack of an image in the back-up camera display increases the risk of a crash. Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.”

The records describe a possible crash, fire, injury, or loss of control.

“Nissan North America, Inc. (Nissan) is recalling certain 2016-2019 Nissan Sentra vehicles. The brake light switch may become contaminated, preventing the circuit from closing and the brake lights from illuminating. The brake lights may not illuminate, increasing the risk of a crash. Dealers will replace the brake light switch and install a protective grommet, free of charge. Owner notification letters were mailed July 1, 2022. Owners may contact Nissan customer service at 1-800867-7769. Nissan's number for this recall is PM971.”

The records describe a problem worth checking before purchase.

“VOLUNTARY SERVICE CAMPAIGN ENGINE CONTROL MODULE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.”

The records describe a problem worth checking before purchase.

“CVT Warranty Extension In an effort to assure customer satisfaction, demonstrate our confidence in continuously variable transmissions (CVTs), and to address customer concerns including those expressed by customers in the class actions, Nissan will extend the warranty coverage on the CVT. The warranty extension includes the CVT assembly and internal CVT components, gaskets, and seals, CVT control valve body, torque converter, cooler kit (if applicable) and reprogramming of the Transmission Control Module (TCM), on the vehicles listed in this announcement. The warranty is being extended from its original duration of 60 months/60,000 miles to 84 months/84,000 miles (whichever occurs first). Coverage of other vehicle components remains unchanged, and all other terms, conditions, limitations and exclusions of Nissan’s New Vehicle Limited Warranty continue to apply. ***** What Dealers Should Do ***** 1. If an owner contacts a dealer with a CVT concern in an owned or leased vehicle, verify warranty coverage for the specific VIN and then inform the customer of any diagnostic charges. NOTE: Some owners may have opted out of the warranty extension by excluding themselves from the class action settlement, thus it is important to check the VIN for each vehicle to verify coverage. 2. Use the appropriate Technical Service Bulletin (TSB) and/or Electronic Service Manual (ESM) to diagnose the root cause of the customer concern and identify the correct repair to resolve the customer concerns. NOTE: Dealers will need to follow the warranty process and obtain pre-approval using the VCAT tool. Please reference WBI/21-002. Control valves and CVT belt and pulley kits do not require pre-authorization for repairs made under warranty if they are within the dealer’s DCAL limit. 3. CVT warranty coverage can be confirmed using the warranty extensions/customer service initiatives page in Service Comm or DBS National Service History.”

The records describe a problem worth checking before purchase.

“CVT Warranty Extension In an effort to assure customer satisfaction, demonstrate our confidence in continuously variable transmissions (CVTs), and to address customer concerns including those expressed by customers in the class actions, Nissan will extend the warranty coverage on the CVT. The warranty extension includes the CVT assembly and internal CVT components, gaskets, and seals, CVT control valve body, torque converter, cooler kit (if applicable) and reprogramming of the Transmission Control Module (TCM), on the vehicles listed in this announcement. The warranty is being extended from its original duration of 60 months/60,000 miles to 84 months/84,000 miles (whichever occurs first). Coverage of other vehicle components remains unchanged, and all other terms, conditions, limitations and exclusions of Nissan’s New Vehicle Limited Warranty continue to apply. ***** What Dealers Should Do ***** 1. If an owner contacts a dealer with a CVT concern in an owned or leased vehicle, verify warranty coverage for the specific VIN and then inform the customer of any diagnostic charges. NOTE: Some owners may have opted out of the warranty extension by excluding themselves from the class action settlement, thus it is important to check the VIN for each vehicle to verify coverage. 2. Use the appropriate Technical Service Bulletin (TSB) and/or Electronic Service Manual (ESM) to diagnose the root cause of the customer concern and identify the correct repair to resolve the customer concerns. NOTE: Dealers will need to follow the warranty process and obtain pre-approval using the VCAT tool. Please reference WBI/21-002. Control valves and CVT belt and pulley kits do not require pre-authorization for repairs made under warranty if they are within the dealer’s DCAL limit. 3. CVT warranty coverage can be confirmed using the warranty extensions/customer service initiatives page in Service Comm or DBS National Service History.”

The records describe a problem worth checking before purchase.

“CVT Warranty Extension REVISION 1 Please discard earlier versions of this bulletin. The announcement from May 23, 2023 has been revised to include the following: • The voucher program has been updated and the program rules and dealer instructions have been added to the FAQ section of this dealer announcement.”

The records describe a problem worth checking before purchase.

“CVT Warranty Extension REVISION 1 Please discard earlier versions of this bulletin. The announcement from May 23, 2023 has been revised to include the following: • The voucher program has been updated and the program rules and dealer instructions have been added to the FAQ section of this dealer announcement.”