This model year came with 6 engine and trim setups, including 6.4L All-Wheel Drive and 6.2L All-Wheel Drive and 5.7L All-Wheel Drive and 3.6L All-Wheel Drive and 3.6L Rear-Wheel Drive and 3L All-Wheel Drive. Some problems only affect certain setups.
How to check: Enter the VIN, or check the door label or window sticker for the engine and drive type.
What may matter at this mileage
Reports of Active Head Rest Inadvertent Deployment investigation landed in this car’s mileage range. Put it at the top of the inspection list.
Focus the inspection on: Active Head Rest Inadvertent Deployment investigation.
Now
1 yr12,000 mi
3 yr •36,000 mi
5 yr60,000 mi
Engine owner reportsThe reported range is above the mileage you may reach
Service Brakes owner reportsThe reported range is above the mileage you may reach
Suspension owner reportsThe reported range is above the mileage you may reach
Desiccated Air Bag Inflator Rupture investigationThe reported range is above the mileage you may reach
Active Head Rest Inadvertent Deployment investigationYour mileage may enter the reported range
Power Train:Driveline:Differential Unit recallYour mileage may enter the reported range
Back Over Prevention: Sensing System: Camera recallYour mileage may enter the reported range
Engine and Engine Cooling:Exhaust System:Emission Control:Gas Recirculation Valve (Egr Valve) recallThe reported range is above the mileage you may reach
Fuel System, Diesel:Delivery:Fuel Pump recallThe reported range is above the mileage you may reach
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module recallYour mileage may enter the reported range
Engine and Engine Cooling recallThe reported range is above the mileage you may reach
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module recallYour mileage may enter the reported range
Manufacturer warranty extensionYour mileage may enter the reported range
mileage range in owner reports
If you keep the car
1 yrAbout 12,000 miles. This reaches the reported mileage range for Back Over Prevention: Sensing System: Camera recall.
3 yr (yours)About 36,000 miles. This reaches the reported mileage range for Active Head Rest Inadvertent Deployment investigation.
5 yrAbout 60,000 miles. This reaches the reported mileage range for Service Brakes owner reports.
12,000 annual miles · 3-year ownership horizon · Service history is unknown unless verified by the buyer. These ranges come from owner reports. They are not failure rates or predictions.
Mileage ranges in owner reports for each listed problem.
Problem
Severity
Lower mileage
Middle mileage
Higher mileage
Relation to your mileage
Engine owner reports
High severity
83,500 mi
92,000 mi
100,500 mi
The reported range is above the mileage you may reach
Service Brakes owner reports
High severity
54,000 mi
72,000 mi
82,500 mi
The reported range is above the mileage you may reach
Suspension owner reports
High severity
73,056 mi
77,704 mi
82,352 mi
The reported range is above the mileage you may reach
Desiccated Air Bag Inflator Rupture investigation
Critical severity
75,000 mi
75,000 mi
75,000 mi
The reported range is above the mileage you may reach
Active Head Rest Inadvertent Deployment investigation
High severity
36,000 mi
36,000 mi
36,000 mi
Your mileage may enter the reported range
Power Train:Driveline:Differential Unit recall
High severity
21,392 mi
39,262 mi
57,131 mi
Your mileage may enter the reported range
Back Over Prevention: Sensing System: Camera recall
The reported range is above the mileage you may reach
Fuel System, Diesel:Delivery:Fuel Pump recall
High severity
54,900 mi
54,900 mi
54,900 mi
The reported range is above the mileage you may reach
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module recall
High severity
35,500 mi
73,500 mi
80,250 mi
Your mileage may enter the reported range
Engine and Engine Cooling recall
High severity
75,000 mi
78,556 mi
104,000 mi
The reported range is above the mileage you may reach
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module recall
High severity
35,500 mi
73,500 mi
80,250 mi
Your mileage may enter the reported range
Manufacturer warranty extension
Moderate severity
26,500 mi
66,704 mi
77,917 mi
Your mileage may enter the reported range
Why this answer
1Service Brakes recall was reported near the mileage this car may reach. Check the car and its repair history before you buy.
2Service Brakes recall was reported near the mileage this car may reach. Check the car and its repair history before you buy.
3Power Train recall was reported near the mileage this car may reach. Check the car and its repair history before you buy.
Conditions to clear first
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module recall: Check the VIN for this recall and ask for the repair receipt if it was completed.
Power Train:Driveline:Differential Unit recall: Check the VIN for this recall and ask for the repair receipt if it was completed.
Active Head Rest Inadvertent Deployment investigation: Ask the inspector to test the named system and record the result.
Back Over Prevention: Sensing System: Camera recall: Check the VIN for this recall and ask for the repair receipt if it was completed.
Manufacturer warranty extension: Ask the inspector to test the named system and record the result.
Desiccated Air Bag Inflator Rupture investigation: Ask the inspector to test the named system and record the result.
Service Brakes recall
High severity
Evidence: High confidence
Official record covers model years 2018 through 2019.
Symptom
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.
Mileage in the reports
In reports that included mileage, this problem showed up around 35,500 to 80,250 miles.
Based on 12 reports that included mileage. This is not a failure rate or a prediction.
What to inspect
Check the VIN for this recall and ask for the repair receipt if it was completed.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Confirm the VIN-specific recall status and keep the completion receipt.
Fix listed in the records: This recall is replaced by NHTSA recall number 24V838. Vehicles already repaired under this recall will need to have the new remedy completed. The remedy includes updated HCU/ABS module software that prevents the HCU/ABS module from falsely reading pressure in the primary circuit. FCA has decided to do a two-Phase Campaign remedy schedule. Phase 1 began November 17, 2022. Phase 2 begin date has not been determined yet. Interim owner notification letters explaining the safety risk were mailed July 28, 2020. Owner notification letters were mailed on November 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z48.
Sources and limitsShowHide
Source recordEvidence: High confidence
The records describe a possible crash, fire, injury, or loss of control.
“Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.
A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle.
This recall is replaced by NHTSA recall number 24V838. Vehicles already repaired under this recall will need to have the new remedy completed. The remedy includes updated HCU/ABS module software that prevents the HCU/ABS module from falsely reading pressure in the primary circuit. FCA has decided to do a two-Phase Campaign remedy schedule. Phase 1 began November 17, 2022. Phase 2 begin date has not been determined yet. Interim owner notification letters explaining the safety risk were mailed July 28, 2020. Owner notification letters were mailed on November 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z48.”
Official record covers model years 2018 through 2019.
Symptom
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.
Mileage in the reports
In reports that included mileage, this problem showed up around 35,500 to 80,250 miles.
Based on 12 reports that included mileage. This is not a failure rate or a prediction.
What to inspect
Check the VIN for this recall and ask for the repair receipt if it was completed.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Confirm the VIN-specific recall status and keep the completion receipt.
Fix listed in the records: Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 94B. This recall replaces previous recall number 22V-426. Vehicles previously remedied under 22V-426 will need to have the new remedy completed.
Sources and limitsShowHide
Source recordEvidence: High confidence
The records describe a possible crash, fire, injury, or loss of control.
“Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.
A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the driver's intention to following traffic. Any of these scenarios can increase the risk of a crash.
Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 94B. This recall replaces previous recall number 22V-426. Vehicles previously remedied under 22V-426 will need to have the new remedy completed.”
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.
Mileage in the reports
In reports that included mileage, this problem showed up around 21,392 to 57,131 miles.
Based on 2 reports that included mileage. This is not a failure rate or a prediction.
What to inspect
Check the VIN for this recall and ask for the repair receipt if it was completed.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Confirm the VIN-specific recall status and keep the completion receipt.
Fix listed in the records: Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W22.
Sources and limitsShowHide
Source recordEvidence: High confidence
The records describe a possible crash, fire, injury, or loss of control.
“Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.
A sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W22.”
Active Head Rest Inadvertent Deployment investigation
High severity
Evidence: High confidence
Official record covers model years 2017 through 2019.
Symptom
Active Head Rest Inadvertent Deployment The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact eve
Why it matters
The records describe a possible crash, fire, injury, or loss of control.
Mileage in the reports
In reports that included mileage, this problem showed up around 36,000 to 36,000 miles.
Based on 1 report that included mileage. This is not a failure rate or a prediction.
What to inspect
Ask the inspector to test the named system and record the result.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Use the official record to focus the inspection and service-history review.
Sources and limitsShowHide
Source recordEvidence: High confidence
The records describe a possible crash, fire, injury, or loss of control.
“Active Head Rest Inadvertent Deployment
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of vehicle control as a result of being surprised and distracted by being struck in the head by the inadvertent AHR deployment. On September 24, 2019, ODI sent an Information Request (IR) letter to Fiat Chrysler Automobiles (FCA).ODI requested certain detailed information from FCA related to the following subject vehicles: MY 2010-2014 Dodge Avenger 200, MY 2010-2014 Dodge Calber, MY 2010-2014 Chrysler Sebring, MY 2013-2015 Ram Tradesman, MY 2012 Ram Van, MY 2010-2019 Dodge Grand Caravan, MY 2010-2016 Chrysler Town and Country, MY 2010-2017 Jeep Compass, MY 2011-2020 Dodge Durango, MY 2011-2020 Jeep Grand Cherokee, MY 2010-2019 Dodge Journey, MY 2010-2012 Jeep Liberty, MY 2010-2011 Jeep Nitro, and MY 2010-2011 Jeep Patriot vehicles.On December 2, 2019, ODI received a response from FCA that included vehicle production data, consumer complaints, field reports, warranty claims, manufacturer actions, production changes, and other data related to the alleged defect from the start of production (2010) through September 24, 2019.On January 27, 2020, ODI received an update to the December 2, 2019, IR response from FCA.On September 22, 2020, ODI requested additional subject vehicle AHR information from FCA.ODI received FCA's response on October 21, 2020.ODI subsequently received an update to FCA's October 21, 2020, response on February 16, 2021.During the investigation, ODI requested updates to certain IR questions on two occasions.FCA provided updates to question #2 on March 5, 2021, and questions #2 and #5 on May 26, 2023. FCA’s IR response data identified approximately 7.5 million subject vehicles (with approximately 15 million AHR assemblies).Due to the large number of vehicles and failure reports, ODI focused its analysis on the FCA vehicle model with the highest failure rate to represent the worst-case scenario.For this purpose, ODI focused on MY 2012-2015 Jeep Grand Cherokee vehicles for its analysis.This population includes 710,890 vehicles that FCA manufactured between August 19, 2011, and August 8, 2015.ODI identified 2,839 alleged AHR failures within this limited population.ODI identified 263 alleged injuries that were caused by AHR failures in MY 2012-2015 Grand Cherokees vehicles.Of these alleged injuries, ODI categorized them as eighty-two (82) soft tissue (neck/whiplash, bruise) injuries, four (4) concussions, fifty-nine (59) headaches, and one hundred eighteen (118) without a specific injury description.Although complainants have alleged injuries, ODI has been unable to obtain evidence to substantiate or validate any injuries where medical treatment was required.Consumer outreach was conducted by ODI, where sixty-three (63) FCA complainants with alleged injuries were contacted.Twelve of the sixty-three FCA consumers responded and were interviewed by ODI.ODI requested medical records, however, only one response was provided. Attorneys representing the responding complainant provided a synopsis that indicated they had experienced prior neck-related injuries dating to the mid-1990s.ODI also contacted one hundred (100) consumers who submitted Vehicle Owner Questionnaires (VOQ) in an attempt to validate alleged injuries. Despite the efforts of ODI, the office has been unsuccessful at obtaining substantive documentation/evidence supporting complaints that allege serious injuries (where pre-existing medical conditions did not already exist). In addition to the low severity of alleged injuries caused by AHR deployments, there have been eleven alleged crashes and two alleged lane departures within the entire subject vehicle population that has been in the field up to sixteen years (with over 8,500 AHR inadvertent deployments).ODI was not able to validate that the alleged crashes were the result of inadvertent head rest deployments, and the crashes were minor in nature. ODI has conducted a thorough investigation of the alleged safety defect and with up to sixteen years of exposure for some vehicles and over 8,500 inadvertent AHR deployments, no serious crashes or injuries could be validated in the sub-population of focus.The lack of serious injuries validated by ODI with such large period of field exposure is consistent with thework done by NHTSA’s Human Injury Research Division and the Biodynamic Research Corporation, which support that an inadvertent AHR deployment is not likely to cause serious injury.In addition to the low risk of injury, FCA released an extended warranty program that covers inadvertent AHR deployment for ten years / unlimited mileage from the vehicle's in-service date. PE19014 is closed with the FCA extended warranty program.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the Agency reserves the right to take additional action if warranted by new circumstances. To review a complete closing summary, please the attached closing report. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.”
Official record covers model years 2019 through 2020.
Symptom
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with
Why it matters
The records describe a possible crash, fire, injury, or loss of control.
Mileage in the reports
In reports that included mileage, this problem showed up around 3,523 to 3,523 miles.
Based on 1 report that included mileage. This is not a failure rate or a prediction.
What to inspect
Check the VIN for this recall and ask for the repair receipt if it was completed.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Confirm the VIN-specific recall status and keep the completion receipt.
Fix listed in the records: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Sources and limitsShowHide
Source recordEvidence: High confidence
The records describe a possible crash, fire, injury, or loss of control.
“Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
The lingering rearview image can distract the driver, increasing the risk of a crash.
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.”
Official record covers model years 2017 through 2019.
Symptom
Desiccated Air Bag Inflator Rupture From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L.
Why it matters
The records describe a possible fatal outcome.
Mileage in the reports
In reports that included mileage, this problem showed up around 75,000 to 75,000 miles.
Based on 1 report that included mileage. This is not a failure rate or a prediction.
What to inspect
Ask the inspector to test the named system and record the result.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Use the official record to focus the inspection and service-history review.
Sources and limitsShowHide
Source recordEvidence: High confidence
The records describe a possible fatal outcome.
“Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.”
Official record covers model years 2017 through 2020.
Symptom
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.
Mileage in the reports
In reports that included mileage, this problem showed up around 75,000 to 104,000 miles.
Based on 9 reports that included mileage. This is not a failure rate or a prediction.
What to inspect
Check the VIN for this recall and ask for the repair receipt if it was completed.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Confirm the VIN-specific recall status and keep the completion receipt.
Fix listed in the records: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Sources and limitsShowHide
Source recordEvidence: High confidence
The records describe a possible crash, fire, injury, or loss of control.
“Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.”
3 reviewed owner reports for this model year mention air bags.
Why it matters
The records describe a problem worth checking before purchase.
What to inspect
Ask the inspector to test the named system and note any warning lights, noises, leaks, or stored codes.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Use the inspection and service records to check whether this car shows the reported problem.
Sources and limitsShowHide
Source recordEvidence: Limited confidence
The records describe a problem worth checking before purchase.
“MY VEHICLE (2019 JEEP GRAND CHEROKEE) WAS ONLY 1 1/2 YEARS OLD AND WAS INVOLVED IN A HEAD ON COLLISION. I WAS DRIVING ABOUT 45MPH WHEN I WAS STRUCK BY 4-DOOR CHEVY SILVERADO (DRIVER-TO-DRIVER COLLISION) THAT WAS ATTEMPTING TO MAKE A LEFT TURN ON GREEN, SO ONLY GOING ABOUT 3-5MPH. THE TRUCK'S STEERING WHEEL AIRBAG DEPLOYED, BUT NONE OF MY JEEP'S DID. MY JEEP'S ENTIRE FRONT AREA WAS CRUSHED, AND DRIVER'S SIDE EXPERIENCED EXTENSIVE DAMAGE AS WELL; RESULTING IN MY JEEP BEING TOTALED. EVERYONE AT THE SCENE OF THE ACCIDENT WAS SHOCKED THAT MY JEEP'S AIRBAGS DID NOT DEPLOY. AS A RESULT, I BUSTED MY HEAD ON THE STEERING WHEEL, AND 6 WEEKS LATER, I STILL HAVE A KNOT ON MY FOREHEAD. I WILL NEVER PURCHASE A GRAND CHEROKEE AGAIN! I AM COMPLETELY AMAZED THERE ARE ZERO RECALLS!”
The records describe a problem worth checking before purchase.
“THIS VEHICLE WAS HIT BY A SILVERADO EXTENDED CAB PICKUP AT A 4 WAY STOP TWICE BY THE SAME TRUCK. THE IMPACT RESULTED IN THE JEEP BEING A TOTAL LOSS WITH EXTENSIVE DAMAGE FRONT AND REAR. THE AIRBAGS NEVER DEPLOYED RESULTING IN INJURIES TO BOTH THE DRIVER AND MORE SERIOUS THE PASSENGER. THE JEEP WAS ACCELERATING FROM A DEAD STOP TO CROSS THE INTERSECTION. THE TRUCK DID NOT STOP OR SLOW DOWN AT THE INTERSECTION.*DT*JB”
The records describe a problem worth checking before purchase.
“VEHICLE STRUCT POLE ON PASSENGER SIDE, AT APPROXIMATELY 40 MPH, AND SIDE AIR BAGS DID NOT DEPLOY. EXTENSIVE DAMAGE TO THE ENTIRE PASSENGER SIDE INCLUDING DOOR INTRUSION INTO THE CABIN. BOTH MAJOR SUPPORT PILLARS WERE BENT AND SIDE WINDOWS SHATTERED.”
4 reviewed owner reports for this model year mention engine.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.
Mileage in the reports
In reports that included mileage, this problem showed up around 83,500 to 100,500 miles.
Based on 2 reports that included mileage. This is not a failure rate or a prediction.
What to inspect
Ask the inspector to test the named system and note any warning lights, noises, leaks, or stored codes.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Use the inspection and service records to check whether this car shows the reported problem.
Sources and limitsShowHide
Source recordEvidence: Limited confidence
The records describe a possible crash, fire, injury, or loss of control.
“One day after driving the vehicle around town and after we parked it in the garage, we noticed a large pool of oil on the garage floor. After taking it to a service station, for inspection, we were told that the oil leak was caused by a cracked plastic oil cooler. We were told if we had not noticed the oil leak, the engine could have locked up and caused a serious accident. The next day we were going to take the vehicle on the highway for a trip. The service station said they have had multiple cracked plastic oil coolers come in for repairs on the same vehicle, year, make and model. There was no warning.”
The records describe a possible crash, fire, injury, or loss of control.
“Vehicle: 2019 Jeep Grand Cherokee Engine: 3.6L V6 (Pentastar) While driving on the highway, the vehicle experienced a sudden engine overheating condition, followed by a catastrophic failure of the coolant recovery tank. This failure created a serious safety hazard and appears to be the result of a known and well-documented head gasket defect in the 3.6L engine used in Jeep Grand Cherokees. While driving at highway speed, the vehicle was operating normally until I made a left turn. Immediately after the turn, the engine temperature began to rise rapidly, indicating an overheating condition. I turned around and began driving back toward my residence to avoid further damage or a roadside breakdown. Before reaching home, the coolant recovery tank violently exploded, releasing coolant throughout the engine bay. As well as strong burning coolant chemical smells throThis occurred while the vehicle was still in operation and could have resulted in loss of visibility, fire risk, or complete engine failure while driving. After inspection by a qualified professional, the failure was confirmed to be caused by a failed head gasket, which allowed combustion gases to pressurize the cooling system until the coolant recovery tank ruptured. This failure occurred without warning and while the vehicle was being driven on public roadways. A sudden coolant system explosion and rapid overheating can result in: Loss of engine power while driving Fire risk from hot coolant contacting engine components Loss of vehicle control Stranding occupants in unsafe conditions This represents a significant safety defect. Jeep Grand Cherokees equipped with the 3.6L engine are widely known to experience head gasket failures, typically occurring between 50,000 and 75,000 miles. Despite this known issue, Stellantis/Chrysler has not issued a recall, technical service campaign, or extended warranty related to this defect.”
The records describe a possible crash, fire, injury, or loss of control.
“While driving at highway speeds, with no warning, my vehicle shuts off forcing me to perform and emergency exits. In these situations, I have observed the dashboard screen directly in front of me read: Vehicle Not In Park”
The records describe a possible crash, fire, injury, or loss of control.
“2019 jeep grand Cherokee 3.6L. Severe misfiring on expressway causing vehicle to shake uncontrollably and stall. “Pentastar tick” Ticking sound coming from engine. Took to local repair shop and right cam shaft is worn down causing misfiring and engine damage. Cost is $4,000 for the camshaft replacement and will likely need a new engine. Vehicle has less than 109,000 miles on it. Known issue on this vehicle, I called multiple shops and they all said that the can shaft is probably bad because they see the issue all the time.”
4 reviewed owner reports for this model year mention service brakes.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.
Mileage in the reports
In reports that included mileage, this problem showed up around 54,000 to 82,500 miles.
Based on 3 reports that included mileage. This is not a failure rate or a prediction.
What to inspect
Ask the inspector to test the named system and note any warning lights, noises, leaks, or stored codes.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Use the inspection and service records to check whether this car shows the reported problem.
Sources and limitsShowHide
Source recordEvidence: Medium confidence
The records describe a possible crash, fire, injury, or loss of control.
“The contact owned a 2019 Jeep Grand Cherokee. The contact received NHTSA Campaign Number: 22V426000 (Service Brakes, Hydraulic). The contact stated while driving at an undisclosed speed, the vehicle directly in front stalled inadvertently causing the contact to abruptly depress the brake pedal. The contact stated while depressing the brake pedal, it failed to function causing the contact to crash with the vehicle in front. The vehicle was occupied by the contact and her son. The air bags deployed causing injury to both arms, right shoulder, and legs to the contact as well as causing her son emotional PTSD. The contact received medical attention via an Emergency Room. The contact stated the front driver-side door as well as the steering wheel were punctured. No injuries were reported for the other driver however their rear driver-side bumper was dented. A Police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 36,000.”
The records describe a possible crash, fire, injury, or loss of control.
“Our office has received several notices for a recall on this vehicle regarding the Anti-lock Brake system module. The first notice was post marked 6/3/24 with recall code Z48/NHTSA 22V-426. The second notice was for a 94B/NHTSA 24V-838 recall postmarked 12-4-2024 and another employee took it in to a dealership on 2-12-2025 to be repaired. We have received two more notices, one in January 2026 and another in April 2026 with the same recall code. I called the dealership both times and they claimed both times, to not have parts for the recall. This is a federal vehicle used for public service work. We would like to get this resolved so that we do not have any safety issues in the workplace.”
The records describe a possible crash, fire, injury, or loss of control.
“The contact owns a 2019 Jeep Grand Cherokee. The contact stated that the vehicle was taken to a local dealer and repaired under NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic). Prior to the appointment, the vehicle had no warning lights or mechanical failures. Following the recall repair, the instrument panel displayed several warning lights, including 4WD and traction control, which were illuminated, and the message “Service ESC” was displayed. The dealer denied responsibility for the failures. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 93,000.”
The records describe a possible crash, fire, injury, or loss of control.
“The contact owns a 2019 Jeep Grand Cherokee. The contact stated that the brake light failed to turn off. The service, seat belt, brake, and air bag warning lights were illuminated. The buzzer and lights were making a continuous sound. The local dealer was contacted, and the ABS module was replaced. The dealer informed the contact that there was no recall associated with the VIN or the failure. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 72,000.”
3 reviewed owner reports for this model year mention suspension.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.
Mileage in the reports
In reports that included mileage, this problem showed up around 73,056 to 82,352 miles.
Based on 2 reports that included mileage. This is not a failure rate or a prediction.
What to inspect
Ask the inspector to test the named system and note any warning lights, noises, leaks, or stored codes.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Use the inspection and service records to check whether this car shows the reported problem.
Sources and limitsShowHide
Source recordEvidence: Limited confidence
The records describe a possible crash, fire, injury, or loss of control.
“I was driving the service brake assembly light came on the. Then the service stability control light came on, I couldn't do anything, I remember hitting my head off the steering wheel in which air bags did not deploy. Thank god it didn't hit someone else.”
The records describe a possible crash, fire, injury, or loss of control.
“The contact owns a 2019 Jeep Grand Cherokee. The contact stated after the dealer had performed the recall repair under NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); the brakes started making an abnormal squealing sound while driving the same day, and it felt like a part underneath the vehicle was separating. There was no warning light illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 68,408.”
The records describe a possible crash, fire, injury, or loss of control.
“The air suspension / Quadra-Lift system on my 2019 Jeep Grand Cherokee Overland with approximately 87,000 miles has failed and is available for inspection upon request. The vehicle is becoming stuck in Off Road 1 ride height and will not reliably return to normal height. When I am able to get it to lower, it raises itself back into Off Road 1 again without command. I also observed that one wheel/corner of the vehicle was sitting higher than the others, indicating the suspension may be uneven or malfunctioning. This creates a serious safety risk because the vehicle height changes unexpectedly and remains in an elevated off-road mode not intended for normal road use. It can affect handling, steering stability, braking, visibility, headlight aim, tire wear, and rollover risk, especially at highway speeds or during emergency maneuvers. Uneven ride height from one side to another further increases the risk of loss of control. Prior to complete failure, symptoms included abnormal vehicle stance and the suspension not responding normally to ride height changes. Warning messages/lights: UNKNOWN at time of filing. The problem has not yet been confirmed by a dealer or independent repair facility, but online research shows many owners reporting similar Quadra-Lift air suspension failures around similar mileage. This appears to be a common premature failure involving air struts, sensors, compressor, or related components. The vehicle has not yet been inspected by the manufacturer, police, or insurance representatives. I am filing this complaint because this suspension defect impacts safe operation of the vehicle and may affect many owners.”
Official record covers model years 2017 through 2019.
Symptom
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.
Mileage in the reports
In reports that included mileage, this problem showed up around 60,500 to 89,750 miles.
Based on 8 reports that included mileage. This is not a failure rate or a prediction.
What to inspect
Check the VIN for this recall and ask for the repair receipt if it was completed.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Confirm the VIN-specific recall status and keep the completion receipt.
Fix listed in the records: FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Sources and limitsShowHide
Source recordEvidence: High confidence
The records describe a possible crash, fire, injury, or loss of control.
“Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel
engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.”
Official record covers model years 2017 through 2020.
Symptom
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.
Mileage in the reports
In reports that included mileage, this problem showed up around 54,900 to 54,900 miles.
Based on 1 report that included mileage. This is not a failure rate or a prediction.
What to inspect
Check the VIN for this recall and ask for the repair receipt if it was completed.
Ask the inspector to check: Independent pre-purchase inspection.
What may help
Confirm the VIN-specific recall status and keep the completion receipt.
Fix listed in the records: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Sources and limitsShowHide
Source recordEvidence: High confidence
The records describe a possible crash, fire, injury, or loss of control.
“Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.”
A newly verified completed remedy with configuration-specific eligibility for Active Head Rest Inadvertent Deployment investigation, Airbags owner reports, Back Over Prevention: Sensing System: Camera recall, Desiccated Air Bag Inflator Rupture investigation, Engine and Engine Cooling recall, Engine and Engine Cooling:Exhaust System:Emission Control:Gas Recirculation Valve (Egr Valve) recall, Engine owner reports, Fuel System, Diesel:Delivery:Fuel Pump recall, Manufacturer warranty extension, Power Train:Driveline:Differential Unit recall, Service Brakes owner reports, Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module recall, Suspension owner reports could improve the recommendation.
A reviewed official or independent source that materially contradicts the claims for Active Head Rest Inadvertent Deployment investigation, Airbags owner reports, Back Over Prevention: Sensing System: Camera recall, Desiccated Air Bag Inflator Rupture investigation, Engine and Engine Cooling recall, Engine and Engine Cooling:Exhaust System:Emission Control:Gas Recirculation Valve (Egr Valve) recall, Engine owner reports, Fuel System, Diesel:Delivery:Fuel Pump recall, Manufacturer warranty extension, Power Train:Driveline:Differential Unit recall, Service Brakes owner reports, Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module recall, Suspension owner reports would force confidence and verdict review.
Mark each check as you go. Your notes stay on this device.
Saved on this device. The shared link never includes a VIN.
Use these notes with a full inspection. A serious warning sign can be enough to walk away.
Required checks
Check the VIN for this recall and ask for the repair receipt if it was completed.
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module recall: Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles.
Passes when: No matching symptom during inspection
Test drive: On the test drive, watch for: chrysler (fca us, llc) is recalling certain 2018-2019 jeep grand cherokee and dodge durango vehicles..
Specialist: Independent pre-purchase inspection
Records to request: VIN-specific recall status; Dealer repair order or completion receipt
Check the VIN for this recall and ask for the repair receipt if it was completed.
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module recall: Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles.
Passes when: No matching symptom during inspection
Test drive: On the test drive, watch for: chrysler (fca us, llc) is recalling certain 2018-2019 jeep grand cherokee and dodge durango vehicles..
Specialist: Independent pre-purchase inspection
Records to request: VIN-specific recall status; Dealer repair order or completion receipt
Ask the inspector to test the named system and record the result.
Active Head Rest Inadvertent Deployment investigation: Active Head Rest Inadvertent Deployment The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact eve
Passes when: No matching symptom during inspection
Test drive: On the test drive, watch for: active head rest inadvertent deployment the office of defects investigation (odi) opened pe19014 on september 9, 2019, to investigate 128 consumer complaints alleging that the active head rest (ahr) inadvertently deployed without the occurrence of a crash or other rear impact eve.
Specialist: Independent pre-purchase inspection
Records to request: Service records showing this system was inspected or repaired
Check the VIN for this recall and ask for the repair receipt if it was completed.
Back Over Prevention: Sensing System: Camera recall: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with
Passes when: No matching symptom during inspection
Test drive: On the test drive, watch for: chrysler (fca us llc) is recalling certain 2020 jeep gladiator and jeep cherokee, 2019-2020 ram 1500 pickup, ram 2500 pickup, ram 3500 pickup, chrysler pacifica, dodge durango, jeep grand cherokee, jeep wrangler, and jeep renegade and 2019 dodge challenger vehicles equipped with .
Specialist: Independent pre-purchase inspection
Records to request: VIN-specific recall status; Dealer repair order or completion receipt
The link and text carry only the car and non-sensitive context, never price, risk, or VIN.
Your shortlist (saved on this device)
Full evidence
Every conclusion above traces to one of these source records.
Source recordEvidence: Limited confidence
The records describe a problem worth checking before purchase.
“MY VEHICLE (2019 JEEP GRAND CHEROKEE) WAS ONLY 1 1/2 YEARS OLD AND WAS INVOLVED IN A HEAD ON COLLISION. I WAS DRIVING ABOUT 45MPH WHEN I WAS STRUCK BY 4-DOOR CHEVY SILVERADO (DRIVER-TO-DRIVER COLLISION) THAT WAS ATTEMPTING TO MAKE A LEFT TURN ON GREEN, SO ONLY GOING ABOUT 3-5MPH. THE TRUCK'S STEERING WHEEL AIRBAG DEPLOYED, BUT NONE OF MY JEEP'S DID. MY JEEP'S ENTIRE FRONT AREA WAS CRUSHED, AND DRIVER'S SIDE EXPERIENCED EXTENSIVE DAMAGE AS WELL; RESULTING IN MY JEEP BEING TOTALED. EVERYONE AT THE SCENE OF THE ACCIDENT WAS SHOCKED THAT MY JEEP'S AIRBAGS DID NOT DEPLOY. AS A RESULT, I BUSTED MY HEAD ON THE STEERING WHEEL, AND 6 WEEKS LATER, I STILL HAVE A KNOT ON MY FOREHEAD. I WILL NEVER PURCHASE A GRAND CHEROKEE AGAIN! I AM COMPLETELY AMAZED THERE ARE ZERO RECALLS!”
The records describe a problem worth checking before purchase.
“THIS VEHICLE WAS HIT BY A SILVERADO EXTENDED CAB PICKUP AT A 4 WAY STOP TWICE BY THE SAME TRUCK. THE IMPACT RESULTED IN THE JEEP BEING A TOTAL LOSS WITH EXTENSIVE DAMAGE FRONT AND REAR. THE AIRBAGS NEVER DEPLOYED RESULTING IN INJURIES TO BOTH THE DRIVER AND MORE SERIOUS THE PASSENGER. THE JEEP WAS ACCELERATING FROM A DEAD STOP TO CROSS THE INTERSECTION. THE TRUCK DID NOT STOP OR SLOW DOWN AT THE INTERSECTION.*DT*JB”
The records describe a problem worth checking before purchase.
“VEHICLE STRUCT POLE ON PASSENGER SIDE, AT APPROXIMATELY 40 MPH, AND SIDE AIR BAGS DID NOT DEPLOY. EXTENSIVE DAMAGE TO THE ENTIRE PASSENGER SIDE INCLUDING DOOR INTRUSION INTO THE CABIN. BOTH MAJOR SUPPORT PILLARS WERE BENT AND SIDE WINDOWS SHATTERED.”
The records describe a possible crash, fire, injury, or loss of control.
“One day after driving the vehicle around town and after we parked it in the garage, we noticed a large pool of oil on the garage floor. After taking it to a service station, for inspection, we were told that the oil leak was caused by a cracked plastic oil cooler. We were told if we had not noticed the oil leak, the engine could have locked up and caused a serious accident. The next day we were going to take the vehicle on the highway for a trip. The service station said they have had multiple cracked plastic oil coolers come in for repairs on the same vehicle, year, make and model. There was no warning.”
The records describe a possible crash, fire, injury, or loss of control.
“Vehicle: 2019 Jeep Grand Cherokee Engine: 3.6L V6 (Pentastar) While driving on the highway, the vehicle experienced a sudden engine overheating condition, followed by a catastrophic failure of the coolant recovery tank. This failure created a serious safety hazard and appears to be the result of a known and well-documented head gasket defect in the 3.6L engine used in Jeep Grand Cherokees. While driving at highway speed, the vehicle was operating normally until I made a left turn. Immediately after the turn, the engine temperature began to rise rapidly, indicating an overheating condition. I turned around and began driving back toward my residence to avoid further damage or a roadside breakdown. Before reaching home, the coolant recovery tank violently exploded, releasing coolant throughout the engine bay. As well as strong burning coolant chemical smells throThis occurred while the vehicle was still in operation and could have resulted in loss of visibility, fire risk, or complete engine failure while driving. After inspection by a qualified professional, the failure was confirmed to be caused by a failed head gasket, which allowed combustion gases to pressurize the cooling system until the coolant recovery tank ruptured. This failure occurred without warning and while the vehicle was being driven on public roadways. A sudden coolant system explosion and rapid overheating can result in: Loss of engine power while driving Fire risk from hot coolant contacting engine components Loss of vehicle control Stranding occupants in unsafe conditions This represents a significant safety defect. Jeep Grand Cherokees equipped with the 3.6L engine are widely known to experience head gasket failures, typically occurring between 50,000 and 75,000 miles. Despite this known issue, Stellantis/Chrysler has not issued a recall, technical service campaign, or extended warranty related to this defect.”
The records describe a possible crash, fire, injury, or loss of control.
“While driving at highway speeds, with no warning, my vehicle shuts off forcing me to perform and emergency exits. In these situations, I have observed the dashboard screen directly in front of me read: Vehicle Not In Park”
The records describe a possible crash, fire, injury, or loss of control.
“2019 jeep grand Cherokee 3.6L. Severe misfiring on expressway causing vehicle to shake uncontrollably and stall. “Pentastar tick” Ticking sound coming from engine. Took to local repair shop and right cam shaft is worn down causing misfiring and engine damage. Cost is $4,000 for the camshaft replacement and will likely need a new engine. Vehicle has less than 109,000 miles on it. Known issue on this vehicle, I called multiple shops and they all said that the can shaft is probably bad because they see the issue all the time.”
The records describe a possible crash, fire, injury, or loss of control.
“The contact owned a 2019 Jeep Grand Cherokee. The contact received NHTSA Campaign Number: 22V426000 (Service Brakes, Hydraulic). The contact stated while driving at an undisclosed speed, the vehicle directly in front stalled inadvertently causing the contact to abruptly depress the brake pedal. The contact stated while depressing the brake pedal, it failed to function causing the contact to crash with the vehicle in front. The vehicle was occupied by the contact and her son. The air bags deployed causing injury to both arms, right shoulder, and legs to the contact as well as causing her son emotional PTSD. The contact received medical attention via an Emergency Room. The contact stated the front driver-side door as well as the steering wheel were punctured. No injuries were reported for the other driver however their rear driver-side bumper was dented. A Police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 36,000.”
The records describe a possible crash, fire, injury, or loss of control.
“Our office has received several notices for a recall on this vehicle regarding the Anti-lock Brake system module. The first notice was post marked 6/3/24 with recall code Z48/NHTSA 22V-426. The second notice was for a 94B/NHTSA 24V-838 recall postmarked 12-4-2024 and another employee took it in to a dealership on 2-12-2025 to be repaired. We have received two more notices, one in January 2026 and another in April 2026 with the same recall code. I called the dealership both times and they claimed both times, to not have parts for the recall. This is a federal vehicle used for public service work. We would like to get this resolved so that we do not have any safety issues in the workplace.”
The records describe a possible crash, fire, injury, or loss of control.
“The contact owns a 2019 Jeep Grand Cherokee. The contact stated that the vehicle was taken to a local dealer and repaired under NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic). Prior to the appointment, the vehicle had no warning lights or mechanical failures. Following the recall repair, the instrument panel displayed several warning lights, including 4WD and traction control, which were illuminated, and the message “Service ESC” was displayed. The dealer denied responsibility for the failures. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 93,000.”
The records describe a possible crash, fire, injury, or loss of control.
“The contact owns a 2019 Jeep Grand Cherokee. The contact stated that the brake light failed to turn off. The service, seat belt, brake, and air bag warning lights were illuminated. The buzzer and lights were making a continuous sound. The local dealer was contacted, and the ABS module was replaced. The dealer informed the contact that there was no recall associated with the VIN or the failure. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 72,000.”
The records describe a possible crash, fire, injury, or loss of control.
“I was driving the service brake assembly light came on the. Then the service stability control light came on, I couldn't do anything, I remember hitting my head off the steering wheel in which air bags did not deploy. Thank god it didn't hit someone else.”
The records describe a possible crash, fire, injury, or loss of control.
“The contact owns a 2019 Jeep Grand Cherokee. The contact stated after the dealer had performed the recall repair under NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); the brakes started making an abnormal squealing sound while driving the same day, and it felt like a part underneath the vehicle was separating. There was no warning light illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 68,408.”
The records describe a possible crash, fire, injury, or loss of control.
“The air suspension / Quadra-Lift system on my 2019 Jeep Grand Cherokee Overland with approximately 87,000 miles has failed and is available for inspection upon request. The vehicle is becoming stuck in Off Road 1 ride height and will not reliably return to normal height. When I am able to get it to lower, it raises itself back into Off Road 1 again without command. I also observed that one wheel/corner of the vehicle was sitting higher than the others, indicating the suspension may be uneven or malfunctioning. This creates a serious safety risk because the vehicle height changes unexpectedly and remains in an elevated off-road mode not intended for normal road use. It can affect handling, steering stability, braking, visibility, headlight aim, tire wear, and rollover risk, especially at highway speeds or during emergency maneuvers. Uneven ride height from one side to another further increases the risk of loss of control. Prior to complete failure, symptoms included abnormal vehicle stance and the suspension not responding normally to ride height changes. Warning messages/lights: UNKNOWN at time of filing. The problem has not yet been confirmed by a dealer or independent repair facility, but online research shows many owners reporting similar Quadra-Lift air suspension failures around similar mileage. This appears to be a common premature failure involving air struts, sensors, compressor, or related components. The vehicle has not yet been inspected by the manufacturer, police, or insurance representatives. I am filing this complaint because this suspension defect impacts safe operation of the vehicle and may affect many owners.”
“Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.”
The records describe a possible crash, fire, injury, or loss of control.
“Active Head Rest Inadvertent Deployment
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of vehicle control as a result of being surprised and distracted by being struck in the head by the inadvertent AHR deployment. On September 24, 2019, ODI sent an Information Request (IR) letter to Fiat Chrysler Automobiles (FCA).ODI requested certain detailed information from FCA related to the following subject vehicles: MY 2010-2014 Dodge Avenger 200, MY 2010-2014 Dodge Calber, MY 2010-2014 Chrysler Sebring, MY 2013-2015 Ram Tradesman, MY 2012 Ram Van, MY 2010-2019 Dodge Grand Caravan, MY 2010-2016 Chrysler Town and Country, MY 2010-2017 Jeep Compass, MY 2011-2020 Dodge Durango, MY 2011-2020 Jeep Grand Cherokee, MY 2010-2019 Dodge Journey, MY 2010-2012 Jeep Liberty, MY 2010-2011 Jeep Nitro, and MY 2010-2011 Jeep Patriot vehicles.On December 2, 2019, ODI received a response from FCA that included vehicle production data, consumer complaints, field reports, warranty claims, manufacturer actions, production changes, and other data related to the alleged defect from the start of production (2010) through September 24, 2019.On January 27, 2020, ODI received an update to the December 2, 2019, IR response from FCA.On September 22, 2020, ODI requested additional subject vehicle AHR information from FCA.ODI received FCA's response on October 21, 2020.ODI subsequently received an update to FCA's October 21, 2020, response on February 16, 2021.During the investigation, ODI requested updates to certain IR questions on two occasions.FCA provided updates to question #2 on March 5, 2021, and questions #2 and #5 on May 26, 2023. FCA’s IR response data identified approximately 7.5 million subject vehicles (with approximately 15 million AHR assemblies).Due to the large number of vehicles and failure reports, ODI focused its analysis on the FCA vehicle model with the highest failure rate to represent the worst-case scenario.For this purpose, ODI focused on MY 2012-2015 Jeep Grand Cherokee vehicles for its analysis.This population includes 710,890 vehicles that FCA manufactured between August 19, 2011, and August 8, 2015.ODI identified 2,839 alleged AHR failures within this limited population.ODI identified 263 alleged injuries that were caused by AHR failures in MY 2012-2015 Grand Cherokees vehicles.Of these alleged injuries, ODI categorized them as eighty-two (82) soft tissue (neck/whiplash, bruise) injuries, four (4) concussions, fifty-nine (59) headaches, and one hundred eighteen (118) without a specific injury description.Although complainants have alleged injuries, ODI has been unable to obtain evidence to substantiate or validate any injuries where medical treatment was required.Consumer outreach was conducted by ODI, where sixty-three (63) FCA complainants with alleged injuries were contacted.Twelve of the sixty-three FCA consumers responded and were interviewed by ODI.ODI requested medical records, however, only one response was provided. Attorneys representing the responding complainant provided a synopsis that indicated they had experienced prior neck-related injuries dating to the mid-1990s.ODI also contacted one hundred (100) consumers who submitted Vehicle Owner Questionnaires (VOQ) in an attempt to validate alleged injuries. Despite the efforts of ODI, the office has been unsuccessful at obtaining substantive documentation/evidence supporting complaints that allege serious injuries (where pre-existing medical conditions did not already exist). In addition to the low severity of alleged injuries caused by AHR deployments, there have been eleven alleged crashes and two alleged lane departures within the entire subject vehicle population that has been in the field up to sixteen years (with over 8,500 AHR inadvertent deployments).ODI was not able to validate that the alleged crashes were the result of inadvertent head rest deployments, and the crashes were minor in nature. ODI has conducted a thorough investigation of the alleged safety defect and with up to sixteen years of exposure for some vehicles and over 8,500 inadvertent AHR deployments, no serious crashes or injuries could be validated in the sub-population of focus.The lack of serious injuries validated by ODI with such large period of field exposure is consistent with thework done by NHTSA’s Human Injury Research Division and the Biodynamic Research Corporation, which support that an inadvertent AHR deployment is not likely to cause serious injury.In addition to the low risk of injury, FCA released an extended warranty program that covers inadvertent AHR deployment for ten years / unlimited mileage from the vehicle's in-service date. PE19014 is closed with the FCA extended warranty program.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the Agency reserves the right to take additional action if warranted by new circumstances. To review a complete closing summary, please the attached closing report. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.”
The records describe a possible crash, fire, injury, or loss of control.
“Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.
A sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W22.”
The records describe a possible crash, fire, injury, or loss of control.
“Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
The lingering rearview image can distract the driver, increasing the risk of a crash.
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.”
The records describe a possible crash, fire, injury, or loss of control.
“Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel
engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.”
The records describe a possible crash, fire, injury, or loss of control.
“Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.”
The records describe a possible crash, fire, injury, or loss of control.
“Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.
A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle.
This recall is replaced by NHTSA recall number 24V838. Vehicles already repaired under this recall will need to have the new remedy completed. The remedy includes updated HCU/ABS module software that prevents the HCU/ABS module from falsely reading pressure in the primary circuit. FCA has decided to do a two-Phase Campaign remedy schedule. Phase 1 began November 17, 2022. Phase 2 begin date has not been determined yet. Interim owner notification letters explaining the safety risk were mailed July 28, 2020. Owner notification letters were mailed on November 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z48.”
The records describe a possible crash, fire, injury, or loss of control.
“Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.”
The records describe a possible crash, fire, injury, or loss of control.
“Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.
A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the driver's intention to following traffic. Any of these scenarios can increase the risk of a crash.
Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 94B. This recall replaces previous recall number 22V-426. Vehicles previously remedied under 22V-426 will need to have the new remedy completed.”
What this check cannot seeYou still need to check the service history, title, accident history, repairs, and the car’s condition.
ConfigurationPartial
This model year came with 6 engine and trim setups, including 6.4L All-Wheel Drive and 6.2L All-Wheel Drive and 5.7L All-Wheel Drive and 3.6L All-Wheel Drive and 3.6L Rear-Wheel Drive and 3L All-Wheel Drive. Some problems only affect certain setups.
What to do: Enter the VIN, or check the door label or window sticker for the engine and drive type.
VIN recall & historyNot verified
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What to do: Check the VIN with NHTSA and get a title and history report.
Repair costNot verified
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Market priceNot verified
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Mileage in reportsPartial
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What to do: Treat the mileage as a range in owner reports, not a prediction. Confirm the car’s condition with an inspection.
Sources and limits
Evidence: Medium confidence· Enough records for a useful answer, but some sources are limited.