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2017 Ford Fusion · keep 3 yr

We need the engine and trim to check every issue. We will not guess.

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2017 Ford Fusion
Image: Ford Fusion Uploaded by Magnus Manske · CC BY 2.0
Check firstEvidence: Medium confidence

Move ahead only if the checks below come back clean.

Main concern

Front Brake Jounce Hose Failures investigation

Check this before you buy.

Next move

Run the named checks or compare another year.

The comparison keeps the same evidence rules for every car.

Engine and drivetrain

Unresolved · not yet pinned

This model year came with 6 engine and trim setups, including 2.7L All-Wheel Drive and 2.5L Front-Wheel Drive and 2L All-Wheel Drive and 2L Front-Wheel Drive and 1.5L turbo Front-Wheel Drive. Some problems only affect certain setups.

How to check: Enter the VIN, or check the door label or window sticker for the engine and drive type.

What may matter at this mileage

Reports of Steering: Steering Wheel/Handle Bar recall landed in this car’s mileage range. Put it at the top of the inspection list.

Focus the inspection on: Steering recall.

If you keep the car

  • 1 yrAbout 12,000 miles. This stays below the mileage range in the reviewed reports.
  • 3 yr (yours)About 36,000 miles. This reaches the reported mileage range for Steering: Steering Wheel/Handle Bar recall.
  • 5 yrAbout 60,000 miles. This reaches the reported mileage range for Service Brakes owner reports.
12,000 annual miles · 3-year ownership horizon · Service history is unknown unless verified by the buyer. These ranges come from owner reports. They are not failure rates or predictions.
Mileage ranges in owner reports for each listed problem.
ProblemSeverityLower mileageMiddle mileageHigher mileageRelation to your mileage
Service Brakes owner reportsModerate severity55,500 mi70,000 mi81,000 miThe reported range is above the mileage you may reach
Front Brake Jounce Hose Failures investigationHigh severity46,500 mi70,000 mi83,000 miThe reported range is above the mileage you may reach
Steering: Steering Wheel/Handle Bar recallHigh severity19,017 mi38,000 mi49,000 miYour mileage may enter the reported range
Service Brakes, Hydraulic:Foundation Components:Hoses, Lines/Piping, and Fittings recallHigh severity21,019 mi60,000 mi82,000 miYour mileage may enter the reported range
Manufacturer service campaignModerate severity46,500 mi60,000 mi75,000 miThe reported range is above the mileage you may reach
Manufacturer service campaignModerate severity46,500 mi60,000 mi75,000 miThe reported range is above the mileage you may reach
Manufacturer service campaignModerate severity39,000 mi60,000 mi83,000 miThe reported range is above the mileage you may reach
Manufacturer service campaignModerate severity33,500 mi60,000 mi81,000 miYour mileage may enter the reported range

Why this answer

  1. 1Service Brakes recall was reported near the mileage this car may reach. Check the car and its repair history before you buy.
  2. 2Steering recall was reported near the mileage this car may reach. Check the car and its repair history before you buy.
  3. 3Front Brake Jounce Hose Failures investigation is an official recall or investigation for this model year. Check the VIN and confirm any repair before you buy.

Conditions to clear first

  • Service Brakes, Hydraulic:Foundation Components:Hoses, Lines/Piping, and Fittings recall: Check the VIN for this recall and ask for the repair receipt if it was completed.
  • Steering: Steering Wheel/Handle Bar recall: Check the VIN for this recall and ask for the repair receipt if it was completed.
  • Manufacturer service campaign: Ask the inspector to test the named system and record the result.
  • Front Brake Jounce Hose Failures investigation: Ask the inspector to test the named system and record the result.
  • Seats:Mid/Rear Assembly recall: Check the VIN for this recall and ask for the repair receipt if it was completed.
  • Power Train:Automatic Transmission:Torque Converter recall: Check the VIN for this recall and ask for the repair receipt if it was completed.

Service Brakes recall

High severity
Evidence: High confidence

Official record covers model years 2017 through 2018.

Symptom
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.

Mileage in the reports

In reports that included mileage, this problem showed up around 21,019 to 82,000 miles.

Based on 7 reports that included mileage. This is not a failure rate or a prediction.

What to inspect

  • Check the VIN for this recall and ask for the repair receipt if it was completed.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Confirm the VIN-specific recall status and keep the completion receipt.

Fix listed in the records: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.

Sources and limitsShow
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid. A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash. Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.”
NHTSArecallOct 2023Open source record

Steering recall

High severity
Evidence: High confidence

Official record covers model years 2017 through 2018.

Symptom
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.

Mileage in the reports

In reports that included mileage, this problem showed up around 19,017 to 49,000 miles.

Based on 3 reports that included mileage. This is not a failure rate or a prediction.

What to inspect

  • Check the VIN for this recall and ask for the repair receipt if it was completed.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Confirm the VIN-specific recall status and keep the completion receipt.

Fix listed in the records: Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.

Sources and limitsShow
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving. A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash. Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.”
NHTSArecallDec 2018Open source record

Manufacturer service campaign

Moderate severity
Evidence: High confidence

Official record covers model years 2017 through 2019.

Symptom
Attachments: A new Service Advisor to Customer interaction video is now available.
Why it matters
The records describe a problem worth checking before purchase.

Mileage in the reports

In reports that included mileage, this problem showed up around 33,500 to 81,000 miles.

Based on 16 reports that included mileage. This is not a failure rate or a prediction.

What to inspect

  • Ask the inspector to test the named system and record the result.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Use the official record to focus the inspection and service-history review.
Sources and limitsShow
Source recordEvidence: High confidence

The records describe a problem worth checking before purchase.

“Attachments: A new Service Advisor to Customer interaction video is now available. This video illustrates the speed and simplicity of the dongle re-flash process. • Non-Traditional Repair Approaches: The dongle re-flash process allows for an improved customer experience, dealer service efficiency, speed, and no need for an appointment, service bay, or trained technician. • Service Action: All dealers will be shipped at least one dongle by February 28, 2020. • Shipment of dongles began the week of February 17, 2020. Dealers with the largest VIN count received the initial shipment. • Dealers may request additional dongles from the SSSC as needed. • Technician time clocking is not required for this program when using the 19B37 dongle.”
NHTSAtsbFeb 2020Open source record
Source recordEvidence: High confidence

The records describe a problem worth checking before purchase.

“Attachments: A new Service Advisor to Customer interaction video is now available. This video illustrates the speed and simplicity of the dongle re-flash process. • Non-Traditional Repair Approaches: The dongle re-flash process allows for an improved customer experience, dealer service efficiency, speed, and no need for an appointment, service bay, or trained technician. • Service Action: All dealers will be shipped at least one dongle by February 28, 2020. • Shipment of dongles began the week of February 17, 2020. Dealers with the largest VIN count received the initial shipment. • Dealers may request additional dongles from the SSSC as needed. • Technician time clocking is not required for this program when using the 19B37 dongle.”
NHTSAtsbFeb 2020Open source record
Source recordEvidence: High confidence

The records describe a problem worth checking before purchase.

“Attachments: A new Service Advisor to Customer interaction video is now available. This video illustrates the speed and simplicity of the dongle re-flash process. • Non-Traditional Repair Approaches: The dongle re-flash process allows for an improved customer experience, dealer service efficiency, speed, and no need for an appointment, service bay, or trained technician. • Service Action: All dealers will be shipped at least one dongle by February 28, 2020. • Shipment of dongles began the week of February 17, 2020. Dealers with the largest VIN count received the initial shipment. • Dealers may request additional dongles from the SSSC as needed. • Technician time clocking is not required for this program when using the 19B37 dongle.”
NHTSAtsbFeb 2020Open source record

Front Brake Jounce Hose Failures investigation

High severity
Evidence: High confidence

Official record covers model years 2017 through 2018.

Symptom
Front Brake Jounce Hose Failures On August 8, 2022, the Office of Defects Investigation (ODI) opened this investigation based on 50 Vehicle Owner Questionnaires (VOQs) alleging front brake jounce hose ruptures on model year (MY) 2013-2018 Ford Fusion and Lincoln MKZ vehicles.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.

Mileage in the reports

In reports that included mileage, this problem showed up around 46,500 to 83,000 miles.

Based on 6 reports that included mileage. This is not a failure rate or a prediction.

What to inspect

  • Ask the inspector to test the named system and record the result.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Use the official record to focus the inspection and service-history review.
Sources and limitsShow
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Front Brake Jounce Hose Failures On August 8, 2022, the Office of Defects Investigation (ODI) opened this investigation based on 50 Vehicle Owner Questionnaires (VOQs) alleging front brake jounce hose ruptures on model year (MY) 2013-2018 Ford Fusion and Lincoln MKZ vehicles. A ruptured front brake hose results in a brake fluid leak. As a result, the driver may experience an increase in pedal travel and a reduction in the rate of deceleration, increasing the risk of a crash. It should be noted that the subject vehicles identified fell outside the scope of NHTSA Safety Recall 20V-469, which addressed front brake hoses rupturing on certain MY 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The result causes a brake fluid leak, lengthening the distance needing to stop the vehicle, increasing the risk of a crash.On March 10, 2023, Ford Motor Company (Ford) submitted to NHTSA Safety Recall 23V-162 (Ford Recall 23S12) to address front brake jounce hoses that may rupture. Ford found the rupture occurs from a localized failure of the internal reinforcement braid due to cyclic fatigue through tensile/bending and torsional inputs during suspension and steering articulations. The supplier for the front brake jounce hoses is Hitachi. This recall affects the subject vehicles equipped with non-hybrid engines and the suspect front brake jounce hoses (a total of 1,280,726 vehicles). The recall covers subject vehicles built from February 3, 2012 to July 19, 2017 when the suspect hoses were used in vehicle production. The remedy is for dealerships to replace both front brake jounce hoses with new hoses that have a revised braid material at no cost. The vehicles equipped with hybrid engines are excluded from the recall because the internal hose pressure is much lower due to the regenerative braking provided by the hybrid brake system. No failures of brake hoses on hybrid vehicles have been reported to ODI or Ford.Ford's actions address ODIs concerns at this time. Hybrid vehicles will be monitored for related failures. The agency reserves the right to take further action if warranted by new circumstances.The 103 ODI numbers cited above can be viewed at NHTSA.gov under the following ID numbers:11511014, 11510867, 11510318, 11509030, 11505993, 11504989, 11504400, 11502147, 11502082, 11501820, 11501283, 11498439, 11498296, 11496842, 11496335, 11494931, 11494851, 11494252, 11493001, 11492084, 11492070, 11491444, 11491274, 11488858, 11488027, 11487627, 11487416, 11487233, 11486150, 11484924, 11484526, 11484080, 11483948, 11483926, 11483739, 11483723, 11482773, 11482690, 11481077, 11480788, 11480294, 11480052, 11479338, 11479334, 11479252, 11479247, 11479187, 11479094, 11479048, 11478985, 11478953, 11478729, 11478216, 11476892, 11476282, 11470558, 11468994, 11467109, 11466294, 11462746, 11461217, 11456065, 11455367, 11444848, 11436419, 11436376, 11430685, 11428329, 11425083, 11421026, 11420738, 11420735, 11420298, 11418197, 11403926, 11397549, 11366991, 11366757, 11361016, 11359968, 11354569, 11352165, 11350344, 11348799, 11343929, 11343205, 11331947, 11329020, 11319596, 11310529, 11292271, 11288455, 11254787, 11253479, 11253244, 11234622, 11230669, 11230050, 11228240, 11221111, 11143630, 11129392 and 11120228.”
NHTSAinvestigationAug 2022Open source record

Power Train recall

High severity
Evidence: High confidence

Official record for model year 2017.

Symptom
Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.

What to inspect

  • Check the VIN for this recall and ask for the repair receipt if it was completed.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Confirm the VIN-specific recall status and keep the completion receipt.

Fix listed in the records: Ford or Lincoln will notify owners, and dealers will replace the torque converters, free of charge. The recall began August 25, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S16.

Sources and limitsShow
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded. If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash. Ford or Lincoln will notify owners, and dealers will replace the torque converters, free of charge. The recall began August 25, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S16.”
NHTSArecallJun 2017Open source record

Seats recall

High severity
Evidence: High confidence

Official record for model year 2017.

Symptom
Ford Motor Company (Ford) is recalling certain 2017 Ford Fusion vehicles manufactured September 27, 2016, to September 28, 2016.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.

What to inspect

  • Check the VIN for this recall and ask for the repair receipt if it was completed.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Confirm the VIN-specific recall status and keep the completion receipt.

Fix listed in the records: Ford will notify owners, and dealers will replace the left hand, second row seat back frame, free of charge. The recall began January 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S43.

Sources and limitsShow
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2017 Ford Fusion vehicles manufactured September 27, 2016, to September 28, 2016. The left rear seat backs pivot pins may have been improperly welded. During a crash, the improper welds may fail, allowing any stowed luggage to move into the passenger compartment, increasing the risk of injury. Ford will notify owners, and dealers will replace the left hand, second row seat back frame, free of charge. The recall began January 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S43.”
NHTSArecallMay 2016Open source record

Airbags owner reports

High severity
Evidence: Limited confidence

Owner reports are bound to model year 2017.

Symptom
5 reviewed owner reports for this model year mention air bags.
Why it matters
The records describe a possible crash, fire, injury, or loss of control.

What to inspect

  • Ask the inspector to test the named system and note any warning lights, noises, leaks, or stored codes.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Use the inspection and service records to check whether this car shows the reported problem.
Sources and limitsShow
Source recordEvidence: Limited confidence

The records describe a possible crash, fire, injury, or loss of control.

“Airbags failed to deploy at 30-40 mph head on collision. Vehicle had an airbag light come up, was inspected by Ford and the RCM module was replaced as directed by manual. Airbags were also inspected at the time. Lights were cleared after the replacement. Was the car not reading the speed at the time of the accident? My wife and 2 toddlers were in the vehicle at the time of the accident. I have a wrist injury and whiplash. Injuries could have been worse if it was a vehicle of twice the size or a semi.”
NHTSAcomplaintApr 2024Open source record
Source recordEvidence: Limited confidence

The records describe a possible crash, fire, injury, or loss of control.

“I WAS STOPPED ON THE FREEWAY WHEN A TRUCK REAR-ENDED ME TWICE AND I ENDED UP REAR-ENDING THE PERSON IN FRONT OF ME. NONE OF MY AIRBAGS DEPLOYED.”
NHTSAcomplaintJun 2018Open source record
Source recordEvidence: Limited confidence

The records describe a possible crash, fire, injury, or loss of control.

“I was a victim in a car crash driving this vehicle when another vehicle hit me and deployed my air bags. Due to the air bags deployment I ended up with significant burn marks to my arm which is likely to permanently scar.”
NHTSAcomplaintSep 2023Open source record
Source recordEvidence: Limited confidence

The records describe a possible crash, fire, injury, or loss of control.

“I WAS IN AN INTERSECTION CAR ACCIDENT WHERE I WAS HIT AT 75 MPH ON THE LEFT DRIVERS SIDE, WHEN MY STEERING WHEEL AIR BAG DID NOT DEPLOY BUT EVERY SINGLE AIR BAG ON THE LEFT SIDE OF MY VEHICLE DEPLOYED.”
NHTSAcomplaintMar 2021Open source record
Source recordEvidence: Limited confidence

The records describe a possible crash, fire, injury, or loss of control.

“VEHICLE (FORD FUSION) HAD JUST STARTED TO PROCEED FORWARD FROM MEDIAN TURN AREA ONTO CITY STREET TO TURN LEFT WHEN 2ND VEHICLE (TOYOTA CAMRY) SWOOPED AROUND ANOTHER VEHICLE TRAVELING APPROXIMATELY 45 MPH AND HIT AFFECTED VEHICLE (FORD FUSION) ON FRONT DRIVERS SIDE (BUMPER AND ENTIRE DRIVERS SIDE FRONT QUARTER PANEL). SPUN BOTH VEHICLES AROUND AND AFFECTED VEHICLE (FORD FUSION) WAS PROPELLED INTO THE OTHER VEHICLE (TOYOTA CAMRY). IMPACT CAUSED FRONT DRIVERS SIDE TIRE TO DETACH, NO AIR BAGS DEPLOYED WHICH RESULTED IN THE HEAD OF THE DRIVER OF AFFECTED VEHICLE (FORD FUSION) TO HIT THE DRIVERS SIDE WINDOW WITH ENOUGH FORCE TO SPIDER SHATTER THE WINDOW LEAVING AN IMPRINT OF DRIVERS HEAD IN THE WINDOW. DRIVER WAS TRANSPORTED TO HOSPITAL AND INJURIES WERE MINOR THUS FAR. STILL SEEKING MEDICAL ATTENTION. IMPACT WAS SUFFICIENT ENOUGH THAT 2ND VEHICLE (TOYOTA CAMRY) DID DEPLOY ALL AIRBAGS.”
NHTSAcomplaintNov 2018Open source record

Manufacturer service campaign

Moderate severity
Evidence: High confidence

Official record covers model years 2017 through 2018.

Symptom
Some 2017-2018 Fusion/Fusion HEV, 2017 Escape and 2017 F150/Raptor equipped with a Telematics Control Unit (TCU) may exhibit inoperative remote features via FordPass Mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 with no mode
Why it matters
The records describe a problem worth checking before purchase.

Mileage in the reports

In reports that included mileage, this problem showed up around 39,000 to 83,000 miles.

Based on 10 reports that included mileage. This is not a failure rate or a prediction.

What to inspect

  • Ask the inspector to test the named system and record the result.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Use the official record to focus the inspection and service-history review.
Sources and limitsShow
Source recordEvidence: High confidence

The records describe a problem worth checking before purchase.

“Some 2017-2018 Fusion/Fusion HEV, 2017 Escape and 2017 F150/Raptor equipped with a Telematics Control Unit (TCU) may exhibit inoperative remote features via FordPass Mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 with no modem electronic serial number (ESN) displayed. To correct this condition, perform any open TCU field service actions (FSAs). If U0198 DTC still remains, remove the TCU fuse for 5 minutes then reinstall prior to programming. Reprogram the TCU using Integrated Diagnostic System (IDS) release 110.05 or higher. An internet connection is required. Calibration files may also be obtained at www.motorcraftservice.com. For claiming, use causal part 14G229 and applicable labor operations in section 10 of the SLTS manual.”
NHTSAtsbAug 2018Open source record
Source recordEvidence: High confidence

The records describe a problem worth checking before purchase.

“Some 2017-2018 Fusion/Fusion HEV, 2017 Escape and 2017 F150/Raptor equipped with a Telematics Control Unit (TCU) may exhibit inoperative remote features via FordPass Mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 with no modem electronic serial number (ESN) displayed. To correct this condition, perform any open TCU field service actions (FSAs). If U0198 DTC still remains, remove the TCU fuse for 5 minutes then reinstall prior to programming. Reprogram the TCU using Integrated Diagnostic System (IDS) release 110.05 or higher. An internet connection is required. Calibration files may also be obtained at www.motorcraftservice.com. For claiming, use causal part 14G229 and applicable labor operations in section 10 of the SLTS manual.”
NHTSAtsbAug 2018Open source record
See 4 more reviewed records

Power Train owner reports

Moderate severity
Evidence: Limited confidence

Owner reports are bound to model year 2017.

Symptom
3 reviewed owner reports for this model year mention power train.
Why it matters
The records describe a problem worth checking before purchase.

What to inspect

  • Ask the inspector to test the named system and note any warning lights, noises, leaks, or stored codes.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Use the inspection and service records to check whether this car shows the reported problem.
Sources and limitsShow
Source recordEvidence: Limited confidence

The records describe a problem worth checking before purchase.

“My 2017 for fusion stopped changing gears and when trying to change gears it sounded awful and was very rough. Sheehy Ford said it was the torque converter and found numerous office issues with in the transmission. Repairs were $5k. Thank goodness for Ford customer support( my awesome rep Kiara) who provided financial help for the repairs. I have lots of articles about the same issue and am shocked that the SE model wasn’t included in the recall.”
NHTSAcomplaintApr 2022Open source record
Source recordEvidence: Limited confidence

The records describe a problem worth checking before purchase.

“ON MAY 13, 2017 OR THERE ABOUT MY 2017 FORD FUSION FROM A STOPPED DURING TAKE OFF ACCELERATED VERY FAST ALMOST CAUSING ME TO RUN INTO THE REAR OF ANOTHER VEHICLE. ON MAY 15, 2017 I TOOK MY CAR IN FOR SERVICE AND TOLD TECHNICIAN ABOUT IT. HE COULD NOT FIND A PROBLEM. AGAIN ON SEPTEMBER 20, 2017 I TOOK MY CAR IN SPECIFICALLY TO HAVE THE ACCELERATION PROBLEM CHECKED OUT AND AGAIN NO PROBLEM WAS FOUND. I WAS TOLD TO BRING THE VEHICLE IN SOON AS IT HAPPENED. ON OCTOBER 10, 2017 TAKING OFF FROM A STATIONARY POSITION I TOOK OFF AFTER LIGHT TURNED GREEN AND THE CAR JUST TOOK OFF ACCELERATING IN A CURVE CAUSING ME TO LOOSE CONTROL AND I RAN INTO A TREE.”
NHTSAcomplaintOct 2018Open source record
Source recordEvidence: Limited confidence

The records describe a problem worth checking before purchase.

“2017 Ford Fusion Titanium 2.0L Ecoboost purchased brand new. Coolant intrusion into Cylinder #1, causing a misfire,registered in Vehicle Health Alert system; check engine light on. Liberty Ford dealership was notified within the first week of the 1st misfire. Autozone found fault code P0301. Code scanner suggested replacing cylinder #1 spark plug. If misfire cont., it stated to replace Coil on cyl #1. All four spark plugs were replaced and Coil for cylinder #1 was replaced. Veh.began to exhibit a low coolant level, white exhaust smoke & rough running. Coolant fumes were entering the veh. cabin. Coolant added as soon as "Engine Coolant Over Temperature" dash alert. Diagnostic completed at Firestone Complete Auto Care: Determined "Cyl 1 is full of coolant & misfire occurring due to engine burning coolant.TSB out for this issue stating engine block replacement will be needed. Recommend dealership*** Manufacturer's recommended maintenance.… They provided a copy of TSB 22-2229 and stated Ford Manufacturer should replace entire engine (Long Block). I contacted Ford Manufacturer. They stated several times that "this is a KNOWN ISSUE". They stated a diagnostic must be done by a Ford Dealership and submit financial asst. request. They found code P0301 as well as overheating codes are present, coolant level low. Mode 6 shows multiple misfires on cyl1...found same diagnosis. TSB 22-2229 covers this condition, engine build code is 910 and meets criteria." Veh avail for inspection upon request? The veh stranded me away from home 2-4 times. I was given literature that stated low coolant may automatically shut off the engine, even while driving. Antifreeze contains glycols & other liquid chemicals that are sweet smelling but POISONOUS. That entering the veh cabin can possibly cause a person to have damage to the central nervous system, lose consciousness, become nauseated, vomit, dizzy, etc. Ford didn’t notify me of the manufacturer fault that caused the issue, a 3rd party did.”
NHTSAcomplaintSep 2024Open source record

Service Brakes owner reports

Moderate severity
Evidence: Medium confidence

Owner reports are bound to model year 2017.

Symptom
7 reviewed owner reports for this model year mention service brakes.
Why it matters
The records describe a problem worth checking before purchase.

Mileage in the reports

In reports that included mileage, this problem showed up around 55,500 to 81,000 miles.

Based on 4 reports that included mileage. This is not a failure rate or a prediction.

What to inspect

  • Ask the inspector to test the named system and note any warning lights, noises, leaks, or stored codes.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Use the inspection and service records to check whether this car shows the reported problem.
Sources and limitsShow
Source recordEvidence: Medium confidence

The records describe a problem worth checking before purchase.

“THIS CAR DIDN'T STOP WITH IN 40FT WHEN THE SPEED IS 25 MPH AND HAPPENED TO COLLIDE WITH ANOTHER CAR WHICH CHANGED LANES ABRUPTLY.”
NHTSAcomplaintOct 2016Open source record
Source recordEvidence: Medium confidence

The records describe a problem worth checking before purchase.

“I had a bad car accident October 2019 going 45 mph, I push the breaks the car didn’t stop and I crashed not after a month from getting the car from drivetime on a special discount”
NHTSAcomplaintSep 2025Open source record
Source recordEvidence: Medium confidence

The records describe a problem worth checking before purchase.

“I was driving under the posted speed limit on a road near my house going to pick my kids up from school. I was approaching a stop sign at an intersection and began to press on the brake pedal. The pedal traveled all the way to the floor as I was coming yo the stop sign. A driver was approaching me from the left headed east and my car went into the street past the stop sign and the other driver hit me which in turn caused his vehicle to roll over and mine was damaged as well which turned out to be totaled. The brakes began to work again right as the gentleman hit me. I never knew about the recall and when that happened I got onto the web and out in my VIN and saw it was recalled. I need to know what’s going to be dealt with here!”
NHTSAcomplaintMar 2025Open source record
Source recordEvidence: Medium confidence

The records describe a problem worth checking before purchase.

“The contact owned a 2017 Ford Fusion. The contact stated that while driving at approximately 40 MPH and depressing the brake pedal, the vehicle failed to respond. The vehicle hit a stop sign, which flew and hit the passenger's side window of the vehicle. The vehicle then hit a privacy fence and crashed into an electrical pole. The air bags failed to respond. The contact stated that she hit her chest against the steering wheel and hit the back of her head against the front driver's side seat headrest. The contact's husband arrived at the scene and transported the contact to the residence. The contact was later taken to the hospital, where she was informed that she had sustained loss of 20 percent of her hearing, loss of smell and taste, and intermittent dizziness due to an internal fluid leak in the back of her head. The contact was still receiving medical assistance. A police report was filed. The vehicle was towed and totaled. The contact later received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic), which she related to the failure. The dealer was not notified of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 60,000.”
NHTSAcomplaintJun 2024Open source record
Source recordEvidence: Medium confidence

The records describe a problem worth checking before purchase.

“The contact owns a 2017 Ford Fusion. The contact stated that while driving at 40 MPH, the brake pedal was depressed; however, the vehicle failed to stop immediately causing the contact to rear end the vehicle in front of her. The contact sustained injuries to her neck and back but did not receive medical attention. A police report was filed.The vehicle was taken to a brake specialist, who informed the contact there was no brake fluid in the vehicle due to a leak on the front brake flexible hose. The contact related the failure to NHTSA Campaign Number:  23V162000 (Service Brakes, Hydraulic). The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.”
NHTSAcomplaintApr 2023Open source record
Source recordEvidence: Medium confidence

The records describe a problem worth checking before purchase.

“The contact owned a 2017 Ford Fusion. The contact stated that while driving at approximately 45 MPH, he depressed the brake pedal to make a right turn when the vehicle failed to respond. The contact applied pressure to the brake pedal and pumped the brake pedal several times to slow the vehicle with no success. As a result, the vehicle skipped a bridge and then crashed into a building. The air bags failed to deploy. The contact sustained bruising to the chest that required medical attention. A police report was filed. The vehicle was towed to a tow lot and deemed a total loss by the insurance company. The contact then received notification of the NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The dealer nor the manufacturer was not notified of the failure. The failure mileage was approximately 84,000.”
NHTSAcomplaintApr 2023Open source record
Source recordEvidence: Medium confidence

The records describe a problem worth checking before purchase.

“TL* THE CONTACT RENTED A 2017 FORD FUSION. WHILE DRIVING 45 MPH, THE ABS WARNING INDICATOR ILLUMINATED. ALSO, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT FACILITY. HERTZ RENTAL CAR IN SAN MATEO, CALIFORNIA WAS INFORMED OF THE FAILURE. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.”
NHTSAcomplaintDec 2018Open source record

Manufacturer service campaign

Moderate severity
Evidence: High confidence

Official record for model year 2017.

Symptom
Some 2013-2017 Fusion Hybrid Energi built on or before 24-Mar-2017, 2012-2016 Focus Electric and 2013-2016 C-MAX Energi and equipped with a TCU may exhibit inoperative remote features via MyFord Mobile app, discharged battery, incomplete user authorization and/or accessory protoc
Why it matters
The records describe a problem worth checking before purchase.

Mileage in the reports

In reports that included mileage, this problem showed up around 46,500 to 75,000 miles.

Based on 6 reports that included mileage. This is not a failure rate or a prediction.

What to inspect

  • Ask the inspector to test the named system and record the result.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Use the official record to focus the inspection and service-history review.
Sources and limitsShow
Source recordEvidence: High confidence

The records describe a problem worth checking before purchase.

“Some 2013-2017 Fusion Hybrid Energi built on or before 24-Mar-2017, 2012-2016 Focus Electric and 2013-2016 C-MAX Energi and equipped with a TCU may exhibit inoperative remote features via MyFord Mobile app, discharged battery, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 with no modem electronic serial number (ESN) displayed. To correct, perform any open TCU field service actions (FSAs). If U0198 DTC remains, remove the TCU fuse for 5 minutes then reinstall prior to programming. Reprogram the TCU using Integrated Diagnostic System (IDS) release 104.05 or higher. An internet connection is required. Calibration files may also be obtained at www.motorcraftservice.com. For claiming, use causal part 14G229 and applicable labor operations in section 10 of the SLTS manual.”
NHTSAtsbApr 2017Open source record

Manufacturer service campaign

Moderate severity
Evidence: High confidence

Official record for model year 2017.

Symptom
Some 2013-2017 Fusion Energi, 2012-2017 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inoperative remote features via MyFord Mobile app, incomplete user authorization and/or accessory protoc
Why it matters
The records describe a problem worth checking before purchase.

Mileage in the reports

In reports that included mileage, this problem showed up around 46,500 to 75,000 miles.

Based on 6 reports that included mileage. This is not a failure rate or a prediction.

What to inspect

  • Ask the inspector to test the named system and record the result.

Ask the inspector to check: Independent pre-purchase inspection.

What may help

  • Use the official record to focus the inspection and service-history review.
Sources and limitsShow
Source recordEvidence: High confidence

The records describe a problem worth checking before purchase.

“Some 2013-2017 Fusion Energi, 2012-2017 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inoperative remote features via MyFord Mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 with no modem electronic serial number (ESN) displayed. To correct this condition, perform any open TCU field service actions (FSAs). If U0198 DTC still remains, remove the TCU fuse for 5 minutes then reinstall. Reprogram the TCU using IDS or Ford J2534 Diagnostic Software (FJDS) release 108.05 or higher. An internet connection is required. Calibration files may also be obtained at www.motorcraftservice.com. For claiming, use causal part 14G229 and applicable labor operations in section 10 of the SLTS manual”
NHTSAtsbMar 2018Open source record

What would change this answer

verified remedy

A newly verified completed remedy with configuration-specific eligibility for Airbags owner reports, Front Brake Jounce Hose Failures investigation, Manufacturer service campaign, Power Train owner reports, Power Train:Automatic Transmission:Torque Converter recall, Seats:Mid/Rear Assembly recall, Service Brakes owner reports, Service Brakes, Hydraulic:Foundation Components:Hoses, Lines/Piping, and Fittings recall, Steering: Steering Wheel/Handle Bar recall could improve the recommendation.

contradictory source

A reviewed official or independent source that materially contradicts the claims for Airbags owner reports, Front Brake Jounce Hose Failures investigation, Manufacturer service campaign, Power Train owner reports, Power Train:Automatic Transmission:Torque Converter recall, Seats:Mid/Rear Assembly recall, Service Brakes owner reports, Service Brakes, Hydraulic:Foundation Components:Hoses, Lines/Piping, and Fittings recall, Steering: Steering Wheel/Handle Bar recall would force confidence and verdict review.

changed applicability

Reviewed evidence that includes or excludes a different year, engine, drivetrain, trim, or VIN population would change which issues apply.

lost exposure eligibility

A verified production denominator and eligible time-at-risk cohort are required before normalized comparative year guidance can strengthen.

Applied assumptions

  • · 12,000 annual miles
  • · 3-year ownership horizon
  • · Service history is unknown unless verified by the buyer.

Sharpen it further

  • Add mileage so we can compare it with mileage in owner reports.
  • Add the miles you drive each year. We currently use 12,000 miles.
  • Choose how long you may keep the car. We currently use 3 years.

Better options

Inspection brief

Mark each check as you go. Your notes stay on this device.

Saved on this device. The shared link never includes a VIN.

Use these notes with a full inspection. A serious warning sign can be enough to walk away.

Required checks

  • Check the VIN for this recall and ask for the repair receipt if it was completed.

    Service Brakes, Hydraulic:Foundation Components:Hoses, Lines/Piping, and Fittings recall: Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles.

    Passes when: No matching symptom during inspection

    Test drive: On the test drive, watch for: ford motor company (ford) is recalling certain 2013-2018 fusion and lincoln mkz vehicles..

    Specialist: Independent pre-purchase inspection

    Records to request: VIN-specific recall status; Dealer repair order or completion receipt

    Looks okay / Concern / Walk away
  • Check the VIN for this recall and ask for the repair receipt if it was completed.

    Steering: Steering Wheel/Handle Bar recall: Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles.

    Passes when: No matching symptom during inspection

    Test drive: On the test drive, watch for: ford motor company (ford) is recalling certain 2014-2018 lincoln mkz and ford fusion vehicles..

    Specialist: Independent pre-purchase inspection

    Records to request: VIN-specific recall status; Dealer repair order or completion receipt

    Looks okay / Concern / Walk away
  • Ask the inspector to test the named system and record the result.

    Manufacturer service campaign: Attachments: A new Service Advisor to Customer interaction video is now available.

    Passes when: No matching symptom during inspection

    Test drive: On the test drive, watch for: attachments: a new service advisor to customer interaction video is now available..

    Specialist: Independent pre-purchase inspection

    Records to request: Service records showing this system was inspected or repaired

    Looks okay / Concern / Walk away
  • Check the VIN for this recall and ask for the repair receipt if it was completed.

    Seats:Mid/Rear Assembly recall: Ford Motor Company (Ford) is recalling certain 2017 Ford Fusion vehicles manufactured September 27, 2016, to September 28, 2016.

    Passes when: No matching symptom during inspection

    Test drive: On the test drive, watch for: ford motor company (ford) is recalling certain 2017 ford fusion vehicles manufactured september 27, 2016, to september 28, 2016..

    Specialist: Independent pre-purchase inspection

    Records to request: VIN-specific recall status; Dealer repair order or completion receipt

    Looks okay / Concern / Walk away
  • Check the VIN for this recall and ask for the repair receipt if it was completed.

    Power Train:Automatic Transmission:Torque Converter recall: Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles.

    Passes when: No matching symptom during inspection

    Test drive: On the test drive, watch for: ford motor company (ford) is recalling certain 2017 lincoln mkz and ford edge and fusion vehicles..

    Specialist: Independent pre-purchase inspection

    Records to request: VIN-specific recall status; Dealer repair order or completion receipt

    Looks okay / Concern / Walk away
  • Ask the inspector to test the named system and note any warning lights, noises, leaks, or stored codes.

    Airbags owner reports: 5 reviewed owner reports for this model year mention air bags.

    Passes when: No matching symptom during inspection

    Test drive: On the test drive, watch for: 5 reviewed owner reports for this model year mention air bags..

    Specialist: Independent pre-purchase inspection

    Records to request: Service records showing this system was inspected or repaired

    Looks okay / Concern / Walk away
  • Ask the inspector to test the named system and note any warning lights, noises, leaks, or stored codes.

    Power Train owner reports: 3 reviewed owner reports for this model year mention power train.

    Passes when: No matching symptom during inspection

    Test drive: On the test drive, watch for: 3 reviewed owner reports for this model year mention power train..

    Specialist: Independent pre-purchase inspection

    Records to request: Service records showing this system was inspected or repaired

    Looks okay / Concern / Walk away

Ask the seller

  • Has any named issue here ever been diagnosed or repaired on this car?
  • Can I see the maintenance and any recall-remedy records?
  • Will you allow an independent pre-purchase inspection?

Records to request

  • Service and oil-change history
  • Completed recall / campaign paperwork
  • Any dealer diagnostic reports
Save, share, or compare this car

Share this verdict

2017 Ford Fusion · keep 3 yr

Check firstEvidence: Medium confidence

Main risk: Front Brake Jounce Hose Failures investigation

Text this verdict

The link and text carry only the car and non-sensitive context, never price, risk, or VIN.

Full evidence

Every conclusion above traces to one of these source records.

Source recordEvidence: Limited confidence

The records describe a possible crash, fire, injury, or loss of control.

“Airbags failed to deploy at 30-40 mph head on collision. Vehicle had an airbag light come up, was inspected by Ford and the RCM module was replaced as directed by manual. Airbags were also inspected at the time. Lights were cleared after the replacement. Was the car not reading the speed at the time of the accident? My wife and 2 toddlers were in the vehicle at the time of the accident. I have a wrist injury and whiplash. Injuries could have been worse if it was a vehicle of twice the size or a semi.”
NHTSAcomplaintApr 2024Open source record
Source recordEvidence: Limited confidence

The records describe a possible crash, fire, injury, or loss of control.

“I WAS STOPPED ON THE FREEWAY WHEN A TRUCK REAR-ENDED ME TWICE AND I ENDED UP REAR-ENDING THE PERSON IN FRONT OF ME. NONE OF MY AIRBAGS DEPLOYED.”
NHTSAcomplaintJun 2018Open source record
Source recordEvidence: Limited confidence

The records describe a possible crash, fire, injury, or loss of control.

“I was a victim in a car crash driving this vehicle when another vehicle hit me and deployed my air bags. Due to the air bags deployment I ended up with significant burn marks to my arm which is likely to permanently scar.”
NHTSAcomplaintSep 2023Open source record
Source recordEvidence: Limited confidence

The records describe a possible crash, fire, injury, or loss of control.

“I WAS IN AN INTERSECTION CAR ACCIDENT WHERE I WAS HIT AT 75 MPH ON THE LEFT DRIVERS SIDE, WHEN MY STEERING WHEEL AIR BAG DID NOT DEPLOY BUT EVERY SINGLE AIR BAG ON THE LEFT SIDE OF MY VEHICLE DEPLOYED.”
NHTSAcomplaintMar 2021Open source record
Source recordEvidence: Limited confidence

The records describe a possible crash, fire, injury, or loss of control.

“VEHICLE (FORD FUSION) HAD JUST STARTED TO PROCEED FORWARD FROM MEDIAN TURN AREA ONTO CITY STREET TO TURN LEFT WHEN 2ND VEHICLE (TOYOTA CAMRY) SWOOPED AROUND ANOTHER VEHICLE TRAVELING APPROXIMATELY 45 MPH AND HIT AFFECTED VEHICLE (FORD FUSION) ON FRONT DRIVERS SIDE (BUMPER AND ENTIRE DRIVERS SIDE FRONT QUARTER PANEL). SPUN BOTH VEHICLES AROUND AND AFFECTED VEHICLE (FORD FUSION) WAS PROPELLED INTO THE OTHER VEHICLE (TOYOTA CAMRY). IMPACT CAUSED FRONT DRIVERS SIDE TIRE TO DETACH, NO AIR BAGS DEPLOYED WHICH RESULTED IN THE HEAD OF THE DRIVER OF AFFECTED VEHICLE (FORD FUSION) TO HIT THE DRIVERS SIDE WINDOW WITH ENOUGH FORCE TO SPIDER SHATTER THE WINDOW LEAVING AN IMPRINT OF DRIVERS HEAD IN THE WINDOW. DRIVER WAS TRANSPORTED TO HOSPITAL AND INJURIES WERE MINOR THUS FAR. STILL SEEKING MEDICAL ATTENTION. IMPACT WAS SUFFICIENT ENOUGH THAT 2ND VEHICLE (TOYOTA CAMRY) DID DEPLOY ALL AIRBAGS.”
NHTSAcomplaintNov 2018Open source record
Source recordEvidence: Limited confidence

The records describe a problem worth checking before purchase.

“My 2017 for fusion stopped changing gears and when trying to change gears it sounded awful and was very rough. Sheehy Ford said it was the torque converter and found numerous office issues with in the transmission. Repairs were $5k. Thank goodness for Ford customer support( my awesome rep Kiara) who provided financial help for the repairs. I have lots of articles about the same issue and am shocked that the SE model wasn’t included in the recall.”
NHTSAcomplaintApr 2022Open source record
Source recordEvidence: Limited confidence

The records describe a problem worth checking before purchase.

“ON MAY 13, 2017 OR THERE ABOUT MY 2017 FORD FUSION FROM A STOPPED DURING TAKE OFF ACCELERATED VERY FAST ALMOST CAUSING ME TO RUN INTO THE REAR OF ANOTHER VEHICLE. ON MAY 15, 2017 I TOOK MY CAR IN FOR SERVICE AND TOLD TECHNICIAN ABOUT IT. HE COULD NOT FIND A PROBLEM. AGAIN ON SEPTEMBER 20, 2017 I TOOK MY CAR IN SPECIFICALLY TO HAVE THE ACCELERATION PROBLEM CHECKED OUT AND AGAIN NO PROBLEM WAS FOUND. I WAS TOLD TO BRING THE VEHICLE IN SOON AS IT HAPPENED. ON OCTOBER 10, 2017 TAKING OFF FROM A STATIONARY POSITION I TOOK OFF AFTER LIGHT TURNED GREEN AND THE CAR JUST TOOK OFF ACCELERATING IN A CURVE CAUSING ME TO LOOSE CONTROL AND I RAN INTO A TREE.”
NHTSAcomplaintOct 2018Open source record
Source recordEvidence: Limited confidence

The records describe a problem worth checking before purchase.

“2017 Ford Fusion Titanium 2.0L Ecoboost purchased brand new. Coolant intrusion into Cylinder #1, causing a misfire,registered in Vehicle Health Alert system; check engine light on. Liberty Ford dealership was notified within the first week of the 1st misfire. Autozone found fault code P0301. Code scanner suggested replacing cylinder #1 spark plug. If misfire cont., it stated to replace Coil on cyl #1. All four spark plugs were replaced and Coil for cylinder #1 was replaced. Veh.began to exhibit a low coolant level, white exhaust smoke & rough running. Coolant fumes were entering the veh. cabin. Coolant added as soon as "Engine Coolant Over Temperature" dash alert. Diagnostic completed at Firestone Complete Auto Care: Determined "Cyl 1 is full of coolant & misfire occurring due to engine burning coolant.TSB out for this issue stating engine block replacement will be needed. Recommend dealership*** Manufacturer's recommended maintenance.… They provided a copy of TSB 22-2229 and stated Ford Manufacturer should replace entire engine (Long Block). I contacted Ford Manufacturer. They stated several times that "this is a KNOWN ISSUE". They stated a diagnostic must be done by a Ford Dealership and submit financial asst. request. They found code P0301 as well as overheating codes are present, coolant level low. Mode 6 shows multiple misfires on cyl1...found same diagnosis. TSB 22-2229 covers this condition, engine build code is 910 and meets criteria." Veh avail for inspection upon request? The veh stranded me away from home 2-4 times. I was given literature that stated low coolant may automatically shut off the engine, even while driving. Antifreeze contains glycols & other liquid chemicals that are sweet smelling but POISONOUS. That entering the veh cabin can possibly cause a person to have damage to the central nervous system, lose consciousness, become nauseated, vomit, dizzy, etc. Ford didn’t notify me of the manufacturer fault that caused the issue, a 3rd party did.”
NHTSAcomplaintSep 2024Open source record
Source recordEvidence: Medium confidence

The records describe a problem worth checking before purchase.

“THIS CAR DIDN'T STOP WITH IN 40FT WHEN THE SPEED IS 25 MPH AND HAPPENED TO COLLIDE WITH ANOTHER CAR WHICH CHANGED LANES ABRUPTLY.”
NHTSAcomplaintOct 2016Open source record
Source recordEvidence: Medium confidence

The records describe a problem worth checking before purchase.

“I had a bad car accident October 2019 going 45 mph, I push the breaks the car didn’t stop and I crashed not after a month from getting the car from drivetime on a special discount”
NHTSAcomplaintSep 2025Open source record
Source recordEvidence: Medium confidence

The records describe a problem worth checking before purchase.

“I was driving under the posted speed limit on a road near my house going to pick my kids up from school. I was approaching a stop sign at an intersection and began to press on the brake pedal. The pedal traveled all the way to the floor as I was coming yo the stop sign. A driver was approaching me from the left headed east and my car went into the street past the stop sign and the other driver hit me which in turn caused his vehicle to roll over and mine was damaged as well which turned out to be totaled. The brakes began to work again right as the gentleman hit me. I never knew about the recall and when that happened I got onto the web and out in my VIN and saw it was recalled. I need to know what’s going to be dealt with here!”
NHTSAcomplaintMar 2025Open source record
Source recordEvidence: Medium confidence

The records describe a problem worth checking before purchase.

“The contact owned a 2017 Ford Fusion. The contact stated that while driving at approximately 40 MPH and depressing the brake pedal, the vehicle failed to respond. The vehicle hit a stop sign, which flew and hit the passenger's side window of the vehicle. The vehicle then hit a privacy fence and crashed into an electrical pole. The air bags failed to respond. The contact stated that she hit her chest against the steering wheel and hit the back of her head against the front driver's side seat headrest. The contact's husband arrived at the scene and transported the contact to the residence. The contact was later taken to the hospital, where she was informed that she had sustained loss of 20 percent of her hearing, loss of smell and taste, and intermittent dizziness due to an internal fluid leak in the back of her head. The contact was still receiving medical assistance. A police report was filed. The vehicle was towed and totaled. The contact later received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic), which she related to the failure. The dealer was not notified of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 60,000.”
NHTSAcomplaintJun 2024Open source record
Source recordEvidence: Medium confidence

The records describe a problem worth checking before purchase.

“The contact owns a 2017 Ford Fusion. The contact stated that while driving at 40 MPH, the brake pedal was depressed; however, the vehicle failed to stop immediately causing the contact to rear end the vehicle in front of her. The contact sustained injuries to her neck and back but did not receive medical attention. A police report was filed.The vehicle was taken to a brake specialist, who informed the contact there was no brake fluid in the vehicle due to a leak on the front brake flexible hose. The contact related the failure to NHTSA Campaign Number:  23V162000 (Service Brakes, Hydraulic). The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.”
NHTSAcomplaintApr 2023Open source record
Source recordEvidence: Medium confidence

The records describe a problem worth checking before purchase.

“The contact owned a 2017 Ford Fusion. The contact stated that while driving at approximately 45 MPH, he depressed the brake pedal to make a right turn when the vehicle failed to respond. The contact applied pressure to the brake pedal and pumped the brake pedal several times to slow the vehicle with no success. As a result, the vehicle skipped a bridge and then crashed into a building. The air bags failed to deploy. The contact sustained bruising to the chest that required medical attention. A police report was filed. The vehicle was towed to a tow lot and deemed a total loss by the insurance company. The contact then received notification of the NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The dealer nor the manufacturer was not notified of the failure. The failure mileage was approximately 84,000.”
NHTSAcomplaintApr 2023Open source record
Source recordEvidence: Medium confidence

The records describe a problem worth checking before purchase.

“TL* THE CONTACT RENTED A 2017 FORD FUSION. WHILE DRIVING 45 MPH, THE ABS WARNING INDICATOR ILLUMINATED. ALSO, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT FACILITY. HERTZ RENTAL CAR IN SAN MATEO, CALIFORNIA WAS INFORMED OF THE FAILURE. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.”
NHTSAcomplaintDec 2018Open source record
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Front Brake Jounce Hose Failures On August 8, 2022, the Office of Defects Investigation (ODI) opened this investigation based on 50 Vehicle Owner Questionnaires (VOQs) alleging front brake jounce hose ruptures on model year (MY) 2013-2018 Ford Fusion and Lincoln MKZ vehicles. A ruptured front brake hose results in a brake fluid leak. As a result, the driver may experience an increase in pedal travel and a reduction in the rate of deceleration, increasing the risk of a crash. It should be noted that the subject vehicles identified fell outside the scope of NHTSA Safety Recall 20V-469, which addressed front brake hoses rupturing on certain MY 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The result causes a brake fluid leak, lengthening the distance needing to stop the vehicle, increasing the risk of a crash.On March 10, 2023, Ford Motor Company (Ford) submitted to NHTSA Safety Recall 23V-162 (Ford Recall 23S12) to address front brake jounce hoses that may rupture. Ford found the rupture occurs from a localized failure of the internal reinforcement braid due to cyclic fatigue through tensile/bending and torsional inputs during suspension and steering articulations. The supplier for the front brake jounce hoses is Hitachi. This recall affects the subject vehicles equipped with non-hybrid engines and the suspect front brake jounce hoses (a total of 1,280,726 vehicles). The recall covers subject vehicles built from February 3, 2012 to July 19, 2017 when the suspect hoses were used in vehicle production. The remedy is for dealerships to replace both front brake jounce hoses with new hoses that have a revised braid material at no cost. The vehicles equipped with hybrid engines are excluded from the recall because the internal hose pressure is much lower due to the regenerative braking provided by the hybrid brake system. No failures of brake hoses on hybrid vehicles have been reported to ODI or Ford.Ford's actions address ODIs concerns at this time. Hybrid vehicles will be monitored for related failures. The agency reserves the right to take further action if warranted by new circumstances.The 103 ODI numbers cited above can be viewed at NHTSA.gov under the following ID numbers:11511014, 11510867, 11510318, 11509030, 11505993, 11504989, 11504400, 11502147, 11502082, 11501820, 11501283, 11498439, 11498296, 11496842, 11496335, 11494931, 11494851, 11494252, 11493001, 11492084, 11492070, 11491444, 11491274, 11488858, 11488027, 11487627, 11487416, 11487233, 11486150, 11484924, 11484526, 11484080, 11483948, 11483926, 11483739, 11483723, 11482773, 11482690, 11481077, 11480788, 11480294, 11480052, 11479338, 11479334, 11479252, 11479247, 11479187, 11479094, 11479048, 11478985, 11478953, 11478729, 11478216, 11476892, 11476282, 11470558, 11468994, 11467109, 11466294, 11462746, 11461217, 11456065, 11455367, 11444848, 11436419, 11436376, 11430685, 11428329, 11425083, 11421026, 11420738, 11420735, 11420298, 11418197, 11403926, 11397549, 11366991, 11366757, 11361016, 11359968, 11354569, 11352165, 11350344, 11348799, 11343929, 11343205, 11331947, 11329020, 11319596, 11310529, 11292271, 11288455, 11254787, 11253479, 11253244, 11234622, 11230669, 11230050, 11228240, 11221111, 11143630, 11129392 and 11120228.”
NHTSAinvestigationAug 2022Open source record
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2017 Ford Fusion vehicles manufactured September 27, 2016, to September 28, 2016. The left rear seat backs pivot pins may have been improperly welded. During a crash, the improper welds may fail, allowing any stowed luggage to move into the passenger compartment, increasing the risk of injury. Ford will notify owners, and dealers will replace the left hand, second row seat back frame, free of charge. The recall began January 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S43.”
NHTSArecallMay 2016Open source record
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded. If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash. Ford or Lincoln will notify owners, and dealers will replace the torque converters, free of charge. The recall began August 25, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S16.”
NHTSArecallJun 2017Open source record
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving. A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash. Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.”
NHTSArecallDec 2018Open source record
Source recordEvidence: High confidence

The records describe a possible crash, fire, injury, or loss of control.

“Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid. A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash. Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.”
NHTSArecallOct 2023Open source record
Source recordEvidence: High confidence

The records describe a problem worth checking before purchase.

“Some 2013-2017 Fusion Hybrid Energi built on or before 24-Mar-2017, 2012-2016 Focus Electric and 2013-2016 C-MAX Energi and equipped with a TCU may exhibit inoperative remote features via MyFord Mobile app, discharged battery, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 with no modem electronic serial number (ESN) displayed. To correct, perform any open TCU field service actions (FSAs). If U0198 DTC remains, remove the TCU fuse for 5 minutes then reinstall prior to programming. Reprogram the TCU using Integrated Diagnostic System (IDS) release 104.05 or higher. An internet connection is required. Calibration files may also be obtained at www.motorcraftservice.com. For claiming, use causal part 14G229 and applicable labor operations in section 10 of the SLTS manual.”
NHTSAtsbApr 2017Open source record
Source recordEvidence: High confidence

The records describe a problem worth checking before purchase.

“Some 2013-2017 Fusion Energi, 2012-2017 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inoperative remote features via MyFord Mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 with no modem electronic serial number (ESN) displayed. To correct this condition, perform any open TCU field service actions (FSAs). If U0198 DTC still remains, remove the TCU fuse for 5 minutes then reinstall. Reprogram the TCU using IDS or Ford J2534 Diagnostic Software (FJDS) release 108.05 or higher. An internet connection is required. Calibration files may also be obtained at www.motorcraftservice.com. For claiming, use causal part 14G229 and applicable labor operations in section 10 of the SLTS manual”
NHTSAtsbMar 2018Open source record
Source recordEvidence: High confidence

The records describe a problem worth checking before purchase.

“Some 2017-2018 Fusion/Fusion HEV, 2017 Escape and 2017 F150/Raptor equipped with a Telematics Control Unit (TCU) may exhibit inoperative remote features via FordPass Mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 with no modem electronic serial number (ESN) displayed. To correct this condition, perform any open TCU field service actions (FSAs). If U0198 DTC still remains, remove the TCU fuse for 5 minutes then reinstall prior to programming. Reprogram the TCU using Integrated Diagnostic System (IDS) release 110.05 or higher. An internet connection is required. Calibration files may also be obtained at www.motorcraftservice.com. For claiming, use causal part 14G229 and applicable labor operations in section 10 of the SLTS manual.”
NHTSAtsbAug 2018Open source record
Source recordEvidence: High confidence

The records describe a problem worth checking before purchase.

“Some 2017-2018 Fusion/Fusion HEV, 2017 Escape and 2017 F150/Raptor equipped with a Telematics Control Unit (TCU) may exhibit inoperative remote features via FordPass Mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 with no modem electronic serial number (ESN) displayed. To correct this condition, perform any open TCU field service actions (FSAs). If U0198 DTC still remains, remove the TCU fuse for 5 minutes then reinstall prior to programming. Reprogram the TCU using Integrated Diagnostic System (IDS) release 110.05 or higher. An internet connection is required. Calibration files may also be obtained at www.motorcraftservice.com. For claiming, use causal part 14G229 and applicable labor operations in section 10 of the SLTS manual.”
NHTSAtsbAug 2018Open source record
Source recordEvidence: High confidence

The records describe a problem worth checking before purchase.

“Attachments: A new Service Advisor to Customer interaction video is now available. This video illustrates the speed and simplicity of the dongle re-flash process. • Non-Traditional Repair Approaches: The dongle re-flash process allows for an improved customer experience, dealer service efficiency, speed, and no need for an appointment, service bay, or trained technician. • Service Action: All dealers will be shipped at least one dongle by February 28, 2020. • Shipment of dongles began the week of February 17, 2020. Dealers with the largest VIN count received the initial shipment. • Dealers may request additional dongles from the SSSC as needed. • Technician time clocking is not required for this program when using the 19B37 dongle.”
NHTSAtsbFeb 2020Open source record
Source recordEvidence: High confidence

The records describe a problem worth checking before purchase.

“Attachments: A new Service Advisor to Customer interaction video is now available. This video illustrates the speed and simplicity of the dongle re-flash process. • Non-Traditional Repair Approaches: The dongle re-flash process allows for an improved customer experience, dealer service efficiency, speed, and no need for an appointment, service bay, or trained technician. • Service Action: All dealers will be shipped at least one dongle by February 28, 2020. • Shipment of dongles began the week of February 17, 2020. Dealers with the largest VIN count received the initial shipment. • Dealers may request additional dongles from the SSSC as needed. • Technician time clocking is not required for this program when using the 19B37 dongle.”
NHTSAtsbFeb 2020Open source record
Source recordEvidence: High confidence

The records describe a problem worth checking before purchase.

“Attachments: A new Service Advisor to Customer interaction video is now available. This video illustrates the speed and simplicity of the dongle re-flash process. • Non-Traditional Repair Approaches: The dongle re-flash process allows for an improved customer experience, dealer service efficiency, speed, and no need for an appointment, service bay, or trained technician. • Service Action: All dealers will be shipped at least one dongle by February 28, 2020. • Shipment of dongles began the week of February 17, 2020. Dealers with the largest VIN count received the initial shipment. • Dealers may request additional dongles from the SSSC as needed. • Technician time clocking is not required for this program when using the 19B37 dongle.”
NHTSAtsbFeb 2020Open source record
What this check cannot seeYou still need to check the service history, title, accident history, repairs, and the car’s condition.
  • ConfigurationPartial

    This model year came with 6 engine and trim setups, including 2.7L All-Wheel Drive and 2.5L Front-Wheel Drive and 2L All-Wheel Drive and 2L Front-Wheel Drive and 1.5L turbo Front-Wheel Drive. Some problems only affect certain setups.

    What to do: Enter the VIN, or check the door label or window sticker for the engine and drive type.

  • VIN recall & historyNot verified

    This page cannot confirm open recalls, title records, or odometer history for one VIN.

    What to do: Check the VIN with NHTSA and get a title and history report.

  • Repair costNot verified

    We do not have a sourced repair cost for the listed problems.

    What to do: Get a written repair estimate for the named issue from an independent shop before you negotiate.

  • Market priceNot verified

    TireKick does not have current market prices, so we cannot say if the asking price is fair.

    What to do: Compare the asking price against recent local listings for the same year and configuration.

  • Mileage in reportsPartial

    Only a small number of reports include mileage. Treat the range as a rough guide.

    What to do: Treat the mileage as a range in owner reports, not a prediction. Confirm the car’s condition with an inspection.

Sources and limits
Evidence: Medium confidence· Enough records for a useful answer, but some sources are limited.

5 of 5 expected source types were available.

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