2017 Volvo V60

The sunroof on this vehicle shattered while I was driving. A loud bang and a shower of glass ensued. There were no vehicles directly ahead of me or aircraft flying overhead when the incident occured. I wasn't insured and was able to pull off the road to inspect. No flying object hit the glass as some suspect. The glass shattered on its own. There have been no issues with the sunroof and opening/closing/tilt functions operated as normal. The vehicle will be inspected and repaired at a dealer.

Reported

Mar 2023

Incident date

Mar 2023

Mileage

Not provided

Outcome flags

None reported

I am afraid, someone may get KILLED. . . The car unexpectedly just starts to 'free wheel'. It all started approximately 6 weeks ago and progressively became worse. IT IS A SOFTWARE PROBLEM. I am a retired Software Engineer and worked in military defense for a government contractor. - - so, I know a software problem when I see it. My car just started to 'free wheel' (meaning, I have no control over the transmission or gas pedal). I was driving over by our local College and stopped for a light. When the light turned Green, I took my foot off the brake and pressed the accelerator. I went No where. . . (me - what is WRONG)? I pressed the accelerator again - nothing (the engine wouldn't even 'rev'). The car is still in gear, but nothing is happening! ! ! Now, what do I do? (the car is 'free-wheeling' - HELP - - no control or transmission). I am at a Green light and going NO WHERE. Then, in Panic (thinking this maybe a Software), I put the transmission in 'neutral' for a few seconds and then back in gear and put my foot on the accelerator. There is a hesitation, but the 'engine catches (can hear it slowly rev) and I start to move. Because it started while I was starting up from a STOP (at a STOP light), I thought it might have something to do with the 'Auto Stop / Start' function (actually, this exacerbates the problem). Then, Christmas day, coming back from visiting it happened again (I forgot to turn OFF the 'Auto Stop / Start') which is what I thought was causing the problem. BUT what made it much more DANGEROUS was: I was doing a 'left turn' on a busy street and almost got KILLED. So, all seemed to be OK, if I (remember) to turn OFF the 'Auto Stop / Start' function. UNTIL today, I was making a right turn on a busy street. As soon as I was over the railroad tracks, the car started to 'free-wheel'. ([XXX], NOW WHAT DO I DO)? I coasted to the right curb and 'glanced' over at the 'Auto Stop/start - it was ON (Oooh, NO). It just gets worse. . INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Reported

Jan 2022

Incident date

Jan 2022

Mileage

Not provided

Outcome flags

None reported

THE FRONT SEATS ROCK/WOBBLE BEYOND AN ACCEPTABLE LEVEL AND PRESENT A SAFETY ISSUE. IT'S VERY SUBTLE BUT ONCE YOU NOTICE YOU CAN'T NOT NOTICE. IT HAPPENS ALL THE TIME AT VERY LOW SPEED WHEN BRAKING (I.E. PULLING OUT OF MY GARAGE AND SWITCHING FROM REVERSE TO DRIVE) OR EVEN IN SUCH SIMPLE SITUATIONS AS GETTING INTO THE CAR. IT'S THE BACK OF THE SEAT THAT WOBBLES, BUT THE BOTTOM. I TOOK MY CAR INTO MY LOCAL MECHANIC AND HE SAID THAT THE ONLY FIX IS TO REPLACE THE ENTIRE SEAT AS IT'S CAUSED BY A POORLY-DESIGNED PIVOT THAT IS PART OF THE SEAT ASSEMBLY. HE SAID HE THINKS THERE MIGHT BE A FIX OUT FOR THE 2018 MODEL YEAR BUT THAT THE 2017 HAS NOT BEEN ADDRESSED, EVEN THOUGH THEY ARE THE SAME DESIGN AND EVEN THOUGH HE HAS SEEN A NUMBER OF OTHER V60S WITH THIS ISSUE COMING UP. IT'S SIMPLY POOR DESIGN THAT IS PROHIBITIVELY EXPENSIVE TO CORRECT. I DO NOT FEEL SAFE DRIVING A CAR WITH A LOOSE SEAT AS I WONDER WHAT WOULD HAPPEN SHOULD I EXPERIENCE A CRASH. WILL THE WHOLE BACK OF THE SEAT COLLAPSE IF IT'S ALREADY LOOSE? I BELIEVE THIS SHOULD BE A RECALL ISSUE OR REPLACED FOR FREE BY VOLVO.

Reported

May 2021

Incident date

Mar 2021

Mileage

Not provided

Outcome flags

None reported

I BOUGHT THIS 2017 V60 FROM CRIPPEN VOLVO IN 2019 WITH ONLY AROUND 1000MILES ON IT. I AM THE FIRST OWNER. THE TRANSMISSION ACT WEIRDLY ON THE SECOND DAY I BOUGHT IT. IT HAS A POWE CUT BETWEEN 1ST GEAR AND 2 ND GEAR, JUST LIKE DRVING A MANUAL. (ONLY WHEN IT IS COMPLETELY WARM) BRING IT TO CRIPPEN VOLVO, THEY UPDATE THE SOFTWARE OF TCM, THINGS GET BETTER A BIT. BUT STILL JERKY FROM 1ST GEAR TO 2ND GEAR. BRING IT TO SUBURBAN VOLVO, THEY RESET EVERYTHING OF THE SOFTWARE. THINGS GET BETTER A BIT, BUT THE PROBLEM CAME BACK SEVERAL DAYS AFTER THAT. IN MARCH 2020, BRING IT TO SUBURBAN VOLVO AGAIN, TECHNICIAN THERE OPENED A CASE WITH VOLVO USA, VOLVO USA TOLD THEM TO REPLACE THE WHOLE TRANSMISSION. JOB GOT DOWN AFTER A MONTH. IN LATE APRIL, PROBLEM COM BACK AGAIN, THE NEW TRANSMISSION JERKY FROM 1ST TO 2ND GEAR WHEN IT IS COMPLETELY WARM, (JUST GET OFF THE HIGHWAY) I DON'T KNOW HOW THEY WILL HANDLE IT NEXT. I WILL GO THERE AGAIN ON 4/30 I ALSO HEAR POPPING NOISE FROM THE FUEL TANK EVERY TIME I TOP UP THE FUEL TANK. IT SEEMS LIKE IS THE BAD FUEL PUMP CAUSES THE PROBLEM.

Reported

Apr 2020

Incident date

Oct 2019

Mileage

Not provided

Outcome flags

None reported

THE POWER GET CUT WHEN SHIFTING FROM 1ST GEAR TO 2ND GEAR. FEEL MORE JERKY WHEN UPHILL. THE FUEL TANK MAKE POPPING NOISE (LIKE BOILING WATER) WHEN IT IS FULL TO THE TOP (100%)

Reported

Jan 2020

Incident date

Nov 2019

Mileage

Not provided

Outcome flags

None reported

COLLISION PREVENTION AT SLOW SPEED DEFECTIVE

Reported

Feb 2019

Incident date

Jun 2018

Mileage

Not provided

Outcome flags

None reported

Volvo Car USA LLC (Volvo) is recalling certain 2017 S60, S60CC, V60, V60 Cross Country, and XC60 vehicles. The affected vehicles have driver and front passenger seat side mounted side air bags (SAB) with inflator initiators that may fail to ignite during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection" and number 214, "Side Impact Protection."

Risk: If the air bag inflator initiator fails to ignite, the air bag will not deploy, increasing the risk of injury.

Remedy: Volvo will notify owners, and dealers will inspect and, if necessary, replace the front seat side air bags, free of charge. The recall began March 31, 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89712. Note: This recall is an expansion of recall 16V-918.

Volvo Car USA LLC (Volvo) is recalling certain model year 2016-2017 XC90, S90, XC60, V60 Cross Country, V60, S60 Cross Country, S60, and S60 Inscription vehicles manufactured February 16, 2015, to August 22, 2016. On the affected vehicles, the front passenger seat belt buckle attaching stud may loosen, allowing the buckle to separate from the seat belt bracket. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages" and number 209, "Seat Belt Assemblies."

Risk: If the seat belt buckle separates from the bracket, the front seat passenger may not be adequately restrained in the event of a crash, increasing their risk of injury in the event of a crash.

Remedy: Volvo will notify owners, and dealers will inspect the front passenger seat belt buckle stud, replacing the seat belt buckle as needed, free of charge. The recall began January 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89708.

Volvo Car USA LLC (Volvo) is recalling certain model year 2017 S60 and S60 Cross Country, V60 and V60 Cross Country, and XC60 vehicles manufactured August 16, 2016, through October 21, 2016. The affected vehicles have driver and front passenger seat side mounted side air bags (SAB) with inflator initiators that may fail to ignite during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection" and number 214, "Side Impact Protection."

Risk: If the air bag inflator initiator fails to ignite, the air bag will not deploy, increasing the risk of injury.

Remedy: Volvo will notify owners, and dealers will inspect and, if necessary, replace the front seat side air bags, free of charge. The recall is expected to begin on February 13, 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89712.

Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.

Risk: If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.

Remedy: Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.

Volvo Car of USA LLC (Volvo) is recalling certain 2011-2017 S60, S60I, V60, S60CC and V60CC vehicles. A component within the door latches may break, making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy: Volvo will notify owners, and dealers will replace all four door latches, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89978.

Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing the seat belt to not secure the occupant in the event of a crash.

Risk: An unsecured occupant has an increased risk of injury in the event of a crash.

Remedy: Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.