Model-year record
2020 Volkswagen Arteon
See the complaints, recalls, crash rating, and fuel economy in the public record. Then check the mileage and history of the car you found.
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Complaints filed
2
Reports to NHTSA, 2020
Safety recalls
0
NHTSA campaigns on record
NHTSA crash test
Not rated
Overall NCAP rating
Combined MPG
25
EPA estimate
Known issues
Electrical System issues account for the largest share of owner complaints (100% of 2 reports).
Share of all 2 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11739545, ODI 11620204.
Individual complaint reports(2)
Showing the 2 most recent reportsElectrical SystemMay 2026 · ODI 11739545Details +Close −
SOS MODULE FAILURE 3 TIMES IN 8 MONTHS
- Reported
- May 2026
- Incident date
- May 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemOct 2024 · ODI 11620204Details +Close −
On my driver's screen, an error message popped up that read "SOS, ERROR: Emergency call function. Service vehicle!" I took my car to the dealership. This was in November of 2023. They were able to remove the error message but the module itself was broken and the SOS feature was not working and would need to be replaced. This module also affects the ability to talk hands-free. This module has been on back-order for nearly a year. It is illegal in most states to use your phone w/ your hands, but more importantly, I was sold a car with the SOS feature and a hands-free (and more) phone/Carnet feature. This is affecting many VW models as well as Audi's and Skodas and is all over the internet. I've contacted VW USA and they are unable to provide ANY information on if and when the modules will be available and told me to "stay in touch" with my dealership. I am on my 6th VW and this is my first complaint. It's a BIG one! I can see a back order of 3-6 months, but NOT a year.
- Reported
- Oct 2024
- Incident date
- Nov 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Recalls
No recalls are listed for this model year as of Jul 2026. Recall records can change when NHTSA publishes new information.
A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
0 NHTSA investigations on record
No investigations are on record as of Jul 2026. An empty record is not a clean bill of health.
Crash-test ratings
2020 Volkswagen Arteon 4 DR FWD NHTSA source
- Overall
- Not rated
- Frontal
- Not rated
- Side
- Not rated
- Rollover
- Not rated
2020 Volkswagen Arteon 4 DR AWD NHTSA source
- Overall
- Not rated
- Frontal
- Not rated
- Side
- Not rated
- Rollover
- Not rated
Fuel economy by trim
| Trim | Engine | Drivetrain | Transmission | City | Hwy | Combined |
|---|---|---|---|---|---|---|
| Arteon | 2.0L 4-cyl | Front-Wheel Drive | Automatic (S8) | 22 | 29 | 25 |
EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.
Before you buy
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2020 Volkswagen Arteon: frequently asked
What does the complaint record show for the 2020 Volkswagen Arteon?
Owners filed 2 NHTSA complaints about the 2020 Volkswagen Arteon. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.
What are the most common problems on the 2020 Volkswagen Arteon?
The most-reported problem area is Electrical System (100% of complaints).
How many recalls does the 2020 Volkswagen Arteon have?
No safety recalls are on record for the 2020 Volkswagen Arteon as of Jul 2026.
What gas mileage does the 2020 Volkswagen Arteon get?
The EPA rates the 2020 Volkswagen Arteon at 25 mpg combined.