Model-year record

2011 Toyota Venza
See the complaints, recalls, crash rating, and fuel economy in the public record. Then check the mileage and history of the car you found.
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Complaints filed
59
Reports to NHTSA, 2011
Safety recalls
6
NHTSA campaigns on record
NHTSA crash test
Overall NCAP rating
Combined MPG
22
EPA estimate
Known issues
Electrical System issues lead owner complaints (20% of 59 reports), followed by service brakes (10%).
+ 10 more component categories with fewer reports.
Share of all 59 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 10787954, ODI 10467658, ODI 11673809, ODI 11547229, ODI 11277290.
Individual complaint reports(59)
Showing the 50 most recent reportsElectrical SystemJul 2025 · ODI 11673809Details +Close −
Purchased a 2011 toyota venza almost 28 days ago. I haven't even made my first payment for my car loan. The rain here in florida has shown that it is raining inside my vehicle. I have contacted the dealer, I have contacted my insurance company. I have done research and it's a known issue with this vehicle. I need help in correcting this. I am not driving the vehicle because it was shorting out the electric in the car. I have a tarp over it now. Can you point me in the direction of where to turn?
- Reported
- Jul 2025
- Incident date
- Jul 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherJan 2025 · ODI 11635843Details +Close −
My horn no longer works. My mechanic informed me that it is the part that sits behind the airbag in the steering wheel. I was also informed that this happens to a lot of Toyota's. It is very expensive to repair and have not had it repaired. Since it is a common problem, does this issue fall under a recall? I don't feel safe driving without a horn. You don't realize how often you need/use it until you can't.
- Reported
- Jan 2025
- Incident date
- May 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsMar 2024 · ODI 11576057Details +Close −
See attached document for complaint
- Reported
- Mar 2024
- Incident date
- Sep 2023
- Mileage
- Not provided
- Outcome flags
- None reported
EngineNov 2023 · ODI 11555299Details +Close −
I had a 2011 Toyota Venza. Notice oil leakage. Took for oil and filter change and a check. Nothing was found, however four months later car began rattling and driving rough - I took to dealership and was told the Water Pump needed to be replaced. I have since found out that Toyota has had a many issues with the VVT-i Oil line failures AND Water Pump failures- Both that lead to a Failed Engine!! They fixed the water pump, however 45days later, my vehicles just stopped running as I was driving down the road. I checked oil - it was empty! Car would not start. I had car towed to dealer. I was then told 3days later that I needed a New Engine! That the Compressors were bad. In my research I found that when the compressor is starting to go out- the vehicle begins to run rough! This is what was told to the Dealership. I believe they failed to properly diagnosed my vehicle. And they wanted me to pay $9400 to Repair!!!! $5500 for a used Engine!! If Toyota knows they have the issue with the oil line... they should have checked for this... and checked the Engine when they KNOW THAT THE WATER PUMP FAILURE EFFECTS THE ENGINE!!!!!! I AM NOT THE MECHANIC!! The service guy at the dealership had his head down the entire time ... he knows they screwed up!! Of Course taking NO OWNERSHIP. I asked him why wouldn't they check for Engine compression when I told them it was driving rough - he says they just don't check for that!!! NOT MY FAULT.... This is NOT what I expect from a Toyota- has anyone else had this issues??? Vehicle had 168,000 miles. I had a Toyota Landcruiser with well over 220,000 miles and NEVER an engine issue!
- Reported
- Nov 2023
- Incident date
- Oct 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Visibility/WiperOct 2023 · ODI 11549925Details +Close −
The roof panoramic glass shattered for no apparent reason. Passengers in the car could have been harmed Insurance has approved the repair. There was no warning or indication of failure.
- Reported
- Oct 2023
- Incident date
- Sep 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemSep 2023 · ODI 11547229Details +Close −
The headlight housing prongs are incorrect. The bulbs are H11, but the housing does not fit h11. I have tried 4 different brands.
- Reported
- Sep 2023
- Incident date
- Sep 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsJul 2023 · ODI 11532247Details +Close −
The contact owns a 2011 Toyota Venza. The contact stated that the air bag warning light illuminated, and the check SRS (Supplement Restraint System) message was displayed. The vehicle was taken to a dealer and the error messages were cleared; however, upon placing her purse on the passenger seat, the messages again became displayed. The vehicle was taken back to the dealer and the contact was informed that the driver’s side harness needed to be replaced; however, the part was on backorder. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in NHTSA Campaign Number: 13V014000 (Air Bags, Seat). The vehicle was not repaired. The failure mileage was 137,945.
- Reported
- Jul 2023
- Incident date
- Jun 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesAug 2021 · ODI 11428931 · crashDetails +Close −
Major brake problem ; we were saved miraculously I have a Toyota Venza 2011 and I am the only owner ; the car drives smooth , however with major brakes issue My brakes and rotors are still in good condition, however; twice in the highway I wanted to slow down and the brakes don’t work , I freak out and my steering wheel looses control and almost hit cars but after a couple minutes it works The worst one was a couple days ago ; was driving at 30 miles an hour trying yo drop off my daughter for her game , hit the curb , brakes completely Lost Control and the car won’t stop We panicked the car luckily kept going in the direction of the parking lot and I chose to go through bushes to stop the car and put the emergency brake ; the car after a few horror minutes stopped If the car merged a little bit outside the parking lot there is fast traffic and a lake right after I had the car towed right away , I will not touch that car again At the dealership they tried to dismiss the problem saying that brakes are fine I read multiple complaints on forums about the same issue This BRAKE Disaster NEEDS to be recalled People’s lives are in play If this doesn’t get resolved there will be lawyers involved
- Reported
- Aug 2021
- Incident date
- Aug 2021
- Mileage
- Not provided
- Outcome flags
- Crash
SeatsApr 2021 · ODI 11408309Details +Close −
HEATED LIGHTS ON BUT THE DRIVER'S SIDE SEAT NOT WARMING UP. BOUGHT THIS CAR SECOND HAND FROM A SMALL AUTO DEALER (BUYACAR.COM IN GREENSBORO NC). BUT I DID TAKE MY CAR TO A TOYOTA DEALER FOR REPAIRS, THEY DID NOT TELL ME THAT THERE'S A RECALL ABOUT SEATS FOR THIS MODEL AND I DID COMPLAIN ABOUT THE WARMING SEAT NOT WORKING. SO RECALL WAS ABOUT, WIRING OF SEAT. THE DEALERSHIP DID NOT CHECK BECAUSE I DON'T WANT TO BE CHARGED$500 FOR A REPAIR THAT IS PART OF A RECALL. THANK YOU FOR YOUR HELP ON THIS MATTER.
- Reported
- Apr 2021
- Incident date
- May 2016
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsFeb 2020 · ODI 11309894 · crash · 1 injuriesDetails +Close −
TL* THE CONTACT OWNS A 2011 TOYOTA VENZA. THE CONTACT STATED HER DAUGHTER WAS DRIVING AT 25 MPH IN THE RAIN AND FOG WHEN SHE LOST CONTROL ON A CURVE COLLIDING INTO A GUARD RAIL. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY AS THE FRONT AND SIDE OF THE VEHICLE WAS DAMAGED. THE CONTACT'S DAUGHTER SOUGHT MEDICAL ATTENTION AND WAS DIAGNOSED WITH A CONCUSSION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DEEMED A TOTAL LOSS. THE DEALER NOR MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
- Reported
- Feb 2020
- Incident date
- Jan 2020
- Mileage
- Not provided
- Outcome flags
- Crash 1 injuries
Unknown Or OtherDec 2019 · ODI 11283152Details +Close −
I HAVE A 2011 TOYOTA VENZA WITH 136000 MILES AND BURNS THRU OIL. I HAVE TO PUT OIL EVERY MONTH IF I AM NOT CAREFUL IT WILL BURN QUICKLY.
- Reported
- Dec 2019
- Incident date
- Apr 2019
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemOct 2019 · ODI 11277290Details +Close −
I HAVE POSTED THE MOST RECENT INCIDENT BECAUSE THIS HAS HAPPENED MULTIPLE TIMES SINCE THE TIME I PURCHASED THIS CAR USED IN 2017. SOMETHING IS CAUSING THE POWER TO DRAIN FROM THE BATTERY I HAVE REPLACED THE BATTERY 3 TIMES SINCE 2017 I WAS TOLD THAT I WASN'T DRIVING THE CAR ENOUGH TO KEEP IT CHARGED IF I LEFT IT SIT FOR 3 DAYS WITHOUT STARTING IT.
- Reported
- Oct 2019
- Incident date
- Oct 2019
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemOct 2019 · ODI 11266882Details +Close −
HEATED SEAT WIRING WAS DISCONNECTED BY THE DEALER TO PREVENT A FIRE AND NOTED THAT THE PLUG WAS MELTED AND THE SEAT WAS CHARRED, DUE TO A MALFUNCTION, MY HEATED SEAT ON DRIVER SIDE STOPPED WORKING, FOUND A NHTSA CHAMPAIGN ID 14V743000 THAT AFFECTED 2009-2011 TOYOTA VENZA AND ALSO REPORTED TO TOYOTA CORPORATION AT 800-331-4331 SPOKE WITH KHUSHBOO, REGARDING THE RECALL AND SHE STATED MY VEHICLE IS OUTSIDE OF WARRANTY. I FEEL THAT MY VEHICLE FALLS WITHIN THE PARAMETERS OF THE RECALL ON TOYOTA VENZA 2009-2011.
- Reported
- Oct 2019
- Incident date
- Mar 2018
- Mileage
- Not provided
- Outcome flags
- None reported
EngineMar 2019 · ODI 11192187Details +Close −
WHEN MY CAR HIT 100,000 MILES IT STARTED HAVING A ISSUE WHEN STARTING UP, I WOULD HEAR LIKE A GRINDING, WHEN I CHECKED THE OIL I HAD FOUND OUT THERE WAS MINIMAL OIL IN MY CAR, I ADDED OIL AND TOOK BY MY SHOP THEY TOLD ME ABOUT THIS ISSUE WITH OTHER TOYOTAS THAT HAVE THIS SAME ISSUE. OIL CONSUMPTION, I TOOK IT TO THE DEALER FOR THE NEXT FEW MONTHS, REPLACED THE OIL HOUSING, THE TUBING, HAD THEM RUNNING OIL CONSUMPTION TESTS, AND THEM TELLING ME THAT MY CAR PASSED AND CHARGING ME FOR ALL TEST. MY CAR NOW, IS EATING ABOUT 15 Q OF OIL EVERY 5000 MILES AND TOYOTA STILL SAYS THERE IS NOTHING WRONG WITH MY CAR. I AM WORRIED MY CAR WILL STALL ON A FREEWAY WHEN THERE IS NO MORE OIL IN MY ENGINE AND THERE IS NO WAY FOR ME TO KNOW, CAUSE IT JUST BURNED ALL AWAY. THE CONSUMER STATED THE VEHICLE'S VIN WAS NOT INCLUDED IN THE RECALL. *JS *DT
- Reported
- Mar 2019
- Incident date
- Mar 2017
- Mileage
- Not provided
- Outcome flags
- None reported
Electronic Stability Control (ESC)Feb 2019 · ODI 11174631Details +Close −
WARNING CONTROL LIGHTS ARE ON IN 20MINUTES AFTER VEHICLE IS RUNNING
- Reported
- Feb 2019
- Incident date
- Feb 2016
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherDec 2018 · ODI 11161792Details +Close −
ON 12/14/2018 I PUT MY HAND ON THE SIRIUS/TOYOTA RADIO DISPLAY AND NOTED THE SCREEN WAS TOO HOT TO TOUCH. THE RADIO HAD BEEN ON FOR ABOUT AN HOUR LISTING TO SATELLITE RADIO. THIS COULD BE A VARY SERIOUS SAFETY HAZARD.
- Reported
- Dec 2018
- Incident date
- Dec 2018
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemNov 2018 · ODI 11153729Details +Close −
DRIVER SEAT HEATER IS NOT WORKING AS DESCRIBED IN THE RECALL # 14V743000. BUT FOR SOME REASON MY CAR'S VIN NUMBER IS NOT RECALLED.
- Reported
- Nov 2018
- Incident date
- Nov 2018
- Mileage
- Not provided
- Outcome flags
- None reported
Vehicle Speed ControlSep 2018 · ODI 11124186Details +Close −
WHILE MOVING, THE VENZA SEEMS TO JERK, AS IF IT'S ABOUT TO STOP, W/OUT ME APPLYING A FOOT TO THE BRAKE PEDAL (MY FOOT IS ON THE GAS). THIS HAS HAPPENED SEVERAL TIMES THIS YEAR.
- Reported
- Sep 2018
- Incident date
- Jul 2018
- Mileage
- Not provided
- Outcome flags
- None reported
Visibility/WiperJun 2018 · ODI 11101737Details +Close −
THE DRIVER SIDE SUN VISOR FALLS DOWN AND DOES NOT STAY UP AND BLOCKS VISIBILITY WHILE DRIVING
- Reported
- Jun 2018
- Incident date
- Jun 2018
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherJun 2018 · ODI 11100417Details +Close −
THE SUN VISOR IN MY VENZA BROKE AND WILL NOT STAY IN THE UP POSITION CREATING A VISIBILITY ISSUE. UPON AN INTERNET SEARCH, I FOUND THIS WAS A COMMON ISSUE WITH SEVERAL TOYOTA MODELS. IN FACT, THE CAMRY WAS RECALLED FOR THIS ISSUE. TOYOTA HAS CHANGED THE DESIGN OF THE VISORS IN MORE RECENT MODEL CONFIRMING THAT THEY ARE AWARE OF A DESIGN FLAW. I CONTACTED THE TOYOTA CORPORATION BUT THEY SAID CAR WAS OUT OF WARRANTY AND THEY WOULD NOT DISCUSS HISTORY OF FLAWED VISORS. PLEASE NOTE THAT THIS IS A 2011 VEHICLE WITH ONLY 27,000 MILES: THERE HAS BEEN NO EXCESSIVE WEAR ON CAR. THE DEALERSHIP HAS ALL OF MY MAINTENANCE RECORDS TO VERIFY AGE AND MILEAGE. I WAS QUOTED A PRICE OF $186 TO REPLACE VISOR. TOYOTA IS PROFITING FROM A KNOWN DESIGN FLAW IMPACTING CONSUMER SAFETY.
- Reported
- Jun 2018
- Incident date
- Jun 2018
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherJun 2018 · ODI 11099939Details +Close −
MY VEHICLE NEVER RECEIVED SERVICE FOR THE FOLLOWING RECALLS BY TH NHTSA NHTSA #'S 14V743000 13V123000 13V014000 12V091000 11V306000 NO HISTORY OF THESE RECALLS COMPLETED MY VIN# [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Reported
- Jun 2018
- Incident date
- Jun 2018
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringMay 2018 · ODI 11096950Details +Close −
SEATS RUBBED ON CONSOLE. STRONG ELECTRICAL BURNING SMELL. DRIVERS SIDE HEATED SEATS NO LONGER OPERATE. WHEN IN REVERSE AND TURNING STEERING WHEEL LOUD SQUEALING NOISE AND THUMPING UNTIL PLACED IN DRIVE. WENT TO SEVERAL DEALERSHIPS WHO SAID THEY COULD FIND NOTHING WRONG. DRIVERS SIDE SUN VISOR FELL DOWN AND BLOCKED ABILITY TO SEE WHEN DRIVING.
- Reported
- May 2018
- Incident date
- Jul 2012
- Mileage
- Not provided
- Outcome flags
- None reported
SuspensionMar 2018 · ODI 11079513Details +Close −
UNSAFE TO DRIVE RUST CORROSION OF SUB FRAME. VEHICLE KEPT IN GARAGE AND BROUGHT INTO TOYOTA DEALER EVERY 5K MILES FOR MAINTENANCE SINCE PURCHASE IN 2011. MY PROBLEM IS THE FAULTY SUB FRAME PART AND THE DEALERSHIP NEGLECT.
- Reported
- Mar 2018
- Incident date
- Mar 2018
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemDec 2017 · ODI 11051651 · 2 injuriesDetails +Close −
THE POWER-DRIVEN BACK HATCH CAUGHT SOME FINGERS IN IT AS IT CLOSED. THIS HAPPENED TO ME ([XXX]) SEVERAL WEEKS AGO AND I IGNORED IT. IT HAPPENED TO MY GRANDSON ([XXX]) YESTERDAY. IT DIDN'T BREAK ANY BONES BUT DID DO SOME FLESH DAMAGE AND CAUSED SOME SERIOUS PAIN. IS THERE ANY WAY OF TURNING OFF THE POWER-DRIVEN FEATURE? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Reported
- Dec 2017
- Incident date
- Nov 2017
- Mileage
- Not provided
- Outcome flags
- 2 injuries
SteeringAug 2017 · ODI 11019780Details +Close −
THE TOYOTA VENZA 2011 HAS PROBLEMS WHEN THE TEMPERATURE INSIDE THE CAR IS AT HIGH. THE ABS LIGHT TURN ON MAKING IT HARD TO STEER. THE TRACTION LOST CONTROL LIGHT ALSO TURNS ON. A RED STEERING WHEEL LIGHT TURNS ON. ONCE ALL THESE LIGHTS ARE ON, THEN THE AC DOES NOT WORK AND THE HEAT DOESN'T WORK EITHER. IN THE WINTER WHEN THE TEMPERATURE IS AT HIGH, THE SAME PROBLEM OCCURS. IN THE SUMMER THE SAME PROBLEM OCCURS ONLY THE SUN HEATS UP THE CAR CAUSING THE SAME WARNING LIGHT COME ON AND THEN I CAN'T GET ANY AIR CONDITIONING AGAIN. I'VE HAD THIS PROBLEM FOR MANY YEARS. WENT TO THE TOYOTA DEALERSHIP TO TRY TO FIX IT BUT THEY HAVEN'T FIXED ANYTHING. THEY JUST CHARGED UP TO $700 AND THEY HAVEN'T FIXED ANYTHING. THEY DID A COMPUTER RESETS AND COMPUTER DIAGNOSTICS. THE TOYOTA DEALERSHIPS HAVE TRIED TO FIX IT BUT NONE OF THEM ARE ABLE TO FIND OUT WHAT THE PROBLEM IS. ALSO, WHEN THE AC IS ON DURING THE HEAT UP THE ENGINE FANS THAT COOL OFF THE ENGINE STOP WORKING. OUR CARS ENGINE STOPPED ALL OF THE SUDDEN REALLY RECENTLY WHEN IT WAS REALLY HOT. FROM AN AUCTION.
- Reported
- Aug 2017
- Incident date
- Feb 2013
- Mileage
- Not provided
- Outcome flags
- None reported
StructureJul 2017 · ODI 11011417 · crashDetails +Close −
CAR WAS SLOWLY PULLING INTO A PARKING SPOT, WHEN ALL OF A SUDDEN IT REVVED ITS ENGINE AND ACCELARATED. MY FOOT WAS ON THE BRAKE AND IT WOULD NOT STOP. THE REVVING NOISE WAS LOUD. I HIT A LARGE TREE THAT WAS LUCKILY AT THE END OF THE PARKING SPOT. THE TREE IS WHAT STOPPED THE CAR. WHEN THE CAR STOPPED, I LOOKED AND SAW WAS IN DRIVE. I WAS ABLE TO PUT IN REVERSE AND BACK UP AND PARK SAFELY. I SHUT THE CAR OFF IMMEDIATELY.
- Reported
- Jul 2017
- Incident date
- Jul 2017
- Mileage
- Not provided
- Outcome flags
- Crash
Air BagsJul 2017 · ODI 11004918 · crashDetails +Close −
RECENTLY IN A HEAD-ON COLLISION ACCIDENT (GOING 65MPH) WITH MAJOR DAMAGE, BUT AIR BAGS DID NOT DEPLOY.
- Reported
- Jul 2017
- Incident date
- Jul 2017
- Mileage
- Not provided
- Outcome flags
- Crash
Service BrakesJun 2017 · ODI 10995224Details +Close −
TWO FAILURES OF COMPLETE BRAKE FAILURE. FIRST TIME, MAYBE A MONTH AGO TRAVELLING 5-10 MPH, APPLIED BRAKES AND PEDAL WENT TO THE FLOOR. SAME TIME AS TRYING TO BRAKE SAW A FLASHING YELLOW LIGHT ON DASHBOARD. SLOWED VEHICLE WITH PARKING BRAKE, STOPPED AND STARTED VEHICLE MOVING AGAIN AND HAD NORMAL BRAKES, TRIED TO DUPLICATE PROBLEM AND NO LUCK. TUESDAY, JUNE 6, DRIVING 45 MPH AND APPROACHING CONSTRUCTION ZONE WITH MAYBE 40-50 CARS BACKED UP HAD NO BRAKES WITH THREE PASSENGERS IN CAR. WHEN I HOLLERED I HAD NO BRAKES, WIFE HEARD A BELL GO OFF AND SAW A YELLOW LIGHT ON THE DASHBOARD BUT I SAW NOTHING. I SWERVED RIGHT ONTO THE DIRT SHOULDER, PRESSED DOWN ON PARKING BRAKE WITH LEFT FOOT, PASSED MAYBE 30 CARS AND AT LESS THAN 5 MPH HAD NORMAL BRAKING AGAIN, AND NO LIGHTS OR BELLS RINGING. TOYOTA DEALER FLUSHED BRAKE SYSTEM, FOUND NO DEBRIS, CANNOT DUPLICATE OR SOLVE PROBLEM. WE WILL TRADE VEHICLE IN WITHIN A FEW WEEKS AND TELL THE DEALER ABOUT THE PROBLEM. HAS ANYONE ELSE HAD THIS PROBLEM ? APPRECIATE A REPLY.
- Reported
- Jun 2017
- Incident date
- Jun 2017
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesDec 2016 · ODI 10934823Details +Close −
I WAS UNABLE TO STOP MY CAR BY DEPRESSING MY BRAKE PEDAL AS I APPROACHED A RED LIGHT IN TULSA OKLAHOMA. I TOOK THE VEHICLE TO A CERTIFIED MECHANIC FOR A VEHICLE INSPECTION AND WAS INFORMED THAT THE MASTER CYLINDER WAS MALFUNCTIONING AND NEEDED TO BE REPLACED.
- Reported
- Dec 2016
- Incident date
- Nov 2016
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringOct 2016 · ODI 10915070Details +Close −
WHILE I WAS TRYING TO TURN INTO THE DRIVEWAY OF A RELATIVE APARTMENT, THE STEERING WHEEL GOT REALLY TIGHT AND EVENTUALLY LOCKED UP GIVING VERY LITTLE TO NO TIME TO PULL OVER FOR SAFETY. THE ENGINE THEN SHUTS DOWN. I CANNOT IMAGINE HOW DANGEROUS IT WOULD HAVE BEEN IF THIS HAD HAPPENED WHILE DRIVING 65MPH PLUS ON A FREEWAY. I'VE HAD THE STEERING WHEEL LOCKED UP ON ME BEFORE WHILE THE CAR WAS PARKED AND ENGINE OFF, AND I WAS ABLE TO GET IT UNLOCKED BY MOVING THE STEERING WHEEL BACK AND FORTH. HOWEVER, THIS WAS THE FIRST TIME AND A SCARY ONE WHERE THE STEERING LOCKED UP WHILE THE VEHICLE WAS STILL MOVING. I WAS LUCKY WE WERE AT A RESIDENTIAL AREA WHEN THIS HAPPENED. IF THIS HAD HAPPENED ON A FREEWAY WHERE OTHER CARS ARE ZOOMING BY, HOW DANGEROUS IS IT TO HAVE A VEHICLE TO ALL OF A SUDDEN LOCKS ITSELF UP AND SHUTS DOWN GIVING PRACTICALLY NO TIME TO PULL OVER? I SHOULD MENTION THOUGH THAT THE BATTERY LIGHT DID JUST COME ON ABOUT TWO AND HALF TO THREE HOURS BEFORE THE INCIDENT HAPPEN. EVEN SO, I DON'T THINK IT'S NORMAL OR SAFE FOR SUCH A SHORT WARNING PERIOD.
- Reported
- Oct 2016
- Incident date
- Sep 2016
- Mileage
- Not provided
- Outcome flags
- None reported
StructureSep 2016 · ODI 10908230 · crash · 1 injuriesDetails +Close −
ON APRIL 11, 2016, A COMPLAIN WAS SUBMITTED UNDER TARAKA: COMPLAINT NUM: 10854818 FOR A TOYOTA VENZA 2011.WHILE CAR IN MOTION AT AROUND 55MPH, ON A HIGHWAY, NORMAL ROAD CONDITIONS AND EXCELLENT CAR MAINTENANCE A LOUD EXPLOSION BURST OCCURRED IN THE CAR. WITH NO VISIBILITY AT ALL, I MANAGED TO CONTROL THE CAR AND STOPPED IT. THEN, I NOTICED THAT THE HOOD SUDDENLY HAD POP-UP WITHOUT ANY TYPE OF ALERT OF FLASHLIGHT ON THE INSTRUMENT PANEL. THERE WAS NO HOOD VIBRATION THAT WOULD SUGGEST IT WAS OPENED. I DID A PANIC STOP AND TRIED TO CONTROL THE CAR AVOIDING A COLLISION; THE AIRBAG WAS NOT DEPLOYED AT A POTENTIAL COLLISION. THE BURST COMPLETELY DESTROYED THE FRONT GLASS; BUMPERS WERE MOVED OUT OF PLACE AND DAMAGE THE ROOF OF CAR. MY MECHANIC SCANNED THE BLACK BOX AND NO CODE WAS PRESENT. I TOOK THE CAR TO THE TOYOTA DEALER AND AFTER 5 DAYS THEY NOTIFIED TO REMOVE THE CAR FROM THEIR PREMISES BECAUSE THEY DID NOT HAVE TECHNICIANS AVAILABLE FOR THE NEXT MONTH TO CHECK IT. I REMOVED THE CAR AND WAITED 30 ADDITIONAL DAYS FOR THEIR INSPECTION WITH NO POSITIVE RESULTS. AFTER MORE THAN A MONTH, I TOOK THE CAR TO A COLLISION CENTER WHERE IT WAS REPAIRED AND THE DIAGNOSIS WAS THAT THE HOOD LOCK SYSTEM, IN SPECIFIC THE LATCH AND SPRINGS WERE RUSTY AND THE LATCH HAD STUCK PROBLEMS_ UNABLE TO CLOSE COMPLETELY THE HOOD. THE CAR GETS ITS MAINTENANCE ALMOST EVERY 5 MONTHS_ ONLY AT THE TOYOTA DEALER. I EXAMINED THE CAR MAINTENANCE INVOICES FROM THE TOYOTA DEALER AS WELL AS THE CAR MANUAL AND THERE IS NO EVIDENCE OR ADVICE THAT THE HOOD LOCK SYSTEM AND LATCHES WERE LUBRICATED OR A NOTE ADVISING PERIODIC LUBRICATION. THERE COULD BE ANOTHER POSSIBILITY THAT THE HOOD LOCK SYSTEM MAY HAVE SOME TYPE OF OTHER DEFECT, WHICH IS NOT VISIBLE TO THE NAKED EYE. THIS PROBLEM REPRESENTS A CRITICAL UNSAFE RISK. THE SUDDEN/PANIC STOP I DID CAUSED ME PERSONAL INJURIES.
- Reported
- Sep 2016
- Incident date
- Mar 2016
- Mileage
- Not provided
- Outcome flags
- Crash 1 injuries
Fuel/Propulsion SystemJul 2016 · ODI 10883409Details +Close −
I AM WRITING TO LET YOU KNOW OF A SAFETY ISSUE CONCERNING BY TOYOTA VEHICLE. I CAME HOME FROM WORK ON JUNE 28, 2016 AND PARKED MY CAR IN THE GARAGE. AS I WAS LEAVING I NOTICED THE SMELL OF GASOLINE. I CHECKED UNDER MY CAR AND SAW A SIGNIFICANT LEAK OF GASOLINE FROM MY GAS TANK. I IMMEDIATELY CALLED THE TOWING COMPANY AND HAD MY CAR TOWED TO THE TOYOTA DEALER. AFTER AN ASSESSMENT, THE TOYOTA'S SERVICE ADVISOR TOLD ME THAT MY GAS TANK WAS PIERCED. I WAS SURPRISED BECAUSE I DID NOT HIT ANYTHING ON THE ROAD. WHEN I PICKED UP MY CAR, THEIR INVOICE READ "REPLACED TANK - DAMAGED - LEAKING AT SEAM." I AM WRITING TO ASK IF THIS HAS HAPPENED TO OTHER TOYOTA CARS? I FEEL THAT IT IS A DANGEROUS SITUATION TO DRIVE A CAR THAT HAS A GAS TANK THAT CAN SPLIT AT THE SEAMS? I CURRENTLY DRIVE 50 MILES TO AND FROM WORK. I AM CONCERNED ABOUT THE SAFETY OF MY VEHICLE AND WANTED TO VOICE MY CONCERN TO YOU REGARDING THIS ISSUE WITH MANUFACTURING.
- Reported
- Jul 2016
- Incident date
- Jun 2016
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemApr 2016 · ODI 10861269Details +Close −
MY TOYOTA VENZA 2011 ELECTRONIC IN A CAR IS PROBLEM ALL THE LIGHTING IN THE DASHBOARD ON AND THE TRUNK OF THE FRONT ELECTRONIC PROBLEM TOO.
- Reported
- Apr 2016
- Incident date
- Dec 2015
- Mileage
- Not provided
- Outcome flags
- None reported
StructureApr 2016 · ODI 10854818 · 1 injuriesDetails +Close −
TAKATA RECALL WHILE CAR IN MOTION AT AROUND 50MPH ON A HIGHWAY, UNDER NORMAL ROAD CONDITIONS AND EXCELLENT CAR MAINTENANCE, A MYSTERIOUS LOUD EXPLOSION BURST OCCURRED IN THE CAR. THEN I NOTICED THAT THE HOOD SUDDENLY POPPED-UP WITHOUT ANY TYPE OF ALERT OF FLASH LIGHT ON THE INSTRUMENT PANEL, NO HOOD VIBRATION THAT WOULD SUGGEST IT WAS OPENED. ALTHOUGH, I DID A PANIC STOP THE AIRBAG WAS NOT DEPLOYED AT A POTENTIAL COLLISION. THE BURST BROKE THE FRONT GLASS, HOOD LATCHES, BUMPERS WERE MOVED OUT OF PLACE. A MECHANICAL FAILURE OR AN ELECTRONIC ONE, WHICH ACTIVATES THE HOOD CONTROLS, COULD CAUSE THE PROBLEM. MY MECHANIC SCANNED THE BLACK BOX AND NO CODE WAS PRESENT. THIS UNKNOWN PROBLEM MAY REPRESENT A CRITICAL UNSAFE RISK. THIS ACCIDENT WITH A SUDDEN STOP CAUSED PERSONAL INJURIES.
- Reported
- Apr 2016
- Incident date
- Mar 2016
- Mileage
- Not provided
- Outcome flags
- 1 injuries
Exterior LightingJan 2016 · ODI 10838276Details +Close −
2011 TOYOTA VENZA. CONSUMER WRITES IN REGARDS TO VEHICLE BACK UP LIGHTS LACK ADEQUATE LIGHTING WHEN BACKING UP IN THE DARK AND SUN VISORS WERE NOT MADE LONG ENOUGH OR EQUIPPED WITH EXTENDERS, TO BLOCK THE SUNLIGHT. CONSUMER HAS PREVIOUS CORRESPONDENCE WITH ANOTHER VEHICLE ISSUE IN ARTEMIS. *SMD
- Reported
- Jan 2016
- Incident date
- Jan 2016
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemNov 2015 · ODI 10787954 · fireDetails +Close −
TL* THE CONTACT OWNS A 2011 TOYOTA VENZA. THE CONTACT STATED THAT THE SEAT WARMER MODULE CONNECTION MELTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 101,162.
- Reported
- Nov 2015
- Incident date
- Nov 2014
- Mileage
- Not provided
- Outcome flags
- Fire
SeatsOct 2015 · ODI 10786323Details +Close −
THE DRIVER SEAT HEATER WHEN TURNED ON OVERHEATED WITH A STRONG ELECTRICAL BURN SMELL. TOYOTA REPAIR SERVICE SAID THE HEATER ELEMENT HAS GONE BAD, BUT NO RECALL FOR OUR VIN# UNDER NHTSA CAMPAIN ID#14V743000.
- Reported
- Oct 2015
- Incident date
- Oct 2015
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherSep 2015 · ODI 10761603Details +Close −
ON SEPTEMBER 1, 2015 AT APPROXIMATELY 3:45 PM, I WAS DRIVING FROM SHEBOYGAN WI TO KENOSHA WI WITH MY ADULT DAUGHTER ON I 94 SOUTH NEAR THE EXIT FOR HIGHWAY 20. I HEARD WHAT SOUNDED LIKE A GUN SHOT, LOOKED AT MY DAUGHTER AND SAID ARE YOU OKAY AND WE WERE SUDDENLY SHOWERED WITH THE BROKEN GLASS OF MY MOON ROOF. AS I WAS IN THE PASSING LANE, I CAREFULLY MADE MY WAY TO THE SHOULDER OF THE HIGHWAY AND STOPPED THE VEHICLE. WE CLOSED THE SHADE UNDER THE WINDOW AND MY DAUGHTER GOT OUT TO SEE THE DAMAGE. SHE TOOK PICTURES OF THE DAMAGE AND WE THEN EXITED THE HIGHWAY. WE FOUND A TRUCK STOP RIGHT OFF THE HIGHWAY AND TWO MECHANICS ASSISTED IN REMOVING THE REST OF THE GLASS AND VACUUMING THE CAR. NEITHER OF US WAS INJURED WITH THE EXCEPTION OF HAVING GLASS ALL OVER US AND THE CAR WAS NOT DAMAGED IN ANY OTHER WAY. NEITHER US NOR THE MECHANICS FOUND ANY EVIDENCE OF AN EXTERNAL PROJECTILE THAT WOULD HAVE CAUSED THE DAMAGE. THE ROAD WAS CLEAN, THERE WAS NO RAIN, AND WE WERE NOT GOING UNDER AN OVERPASS.
- Reported
- Sep 2015
- Incident date
- Sep 2015
- Mileage
- Not provided
- Outcome flags
- None reported
Equipment Adaptive/MobilityJun 2015 · ODI 10730380Details +Close −
I HAVE A TOYOTA VENZA OF YEAR 2011. I HAVE IT FOR LAST TWO YEARS OR SO. THE PASSENGER SIDE SUN VISOR FAILED FELL OFF ITS SUPPORT UNEXPECTEDLY DURING LAST WEEK. I THINK THIS SUN VISOR HAS PREMATURELY. I UNDERSTAND THAT TOYOTA HAS RECALLED SOME OF ITS VEHICLES FOR REPLACEMENT. ON MY INQUIRY TO ONE OF THE DEALERS, I WAS TOLD THAT TOYOTA HAS RECALLED SOME OF THE CAMRY MODELS BUT NOT VENZA MODELS. WHY NOT VENZA MODELS? IS THAT ALRIGHT LET TO VENZA USERS SUFFER?
- Reported
- Jun 2015
- Incident date
- Jun 2015
- Mileage
- Not provided
- Outcome flags
- None reported
Electronic Stability Control (ESC)May 2015 · ODI 10717570Details +Close −
ON FRIDAY, APRIL 17, 2015, A CLEAR, SUN SHINY DAY, I EXPERIENCED A SUDDEN, VIOLENT DECELERATION WITH LOUD NOISES WHILE DRIVING AT ABOUT 40 MPH ON SMOOTH PAVEMENT ABOUT THREE MILES FROM MY HOME. THE SLIP INDICATOR ICON LIGHT WAS FLASHING ON MY DASHBOARD INDICATING THE VSC/TRAC HAD BEEN ENGAGED, CUTTING DOWN THE THROTTLE AND ENGAGING THE ABS,INTERMITTENTLY, AS I LIMPED HOME. ON MONDAY, APRIL 21, 2015, I HAD THE CAR TOWED TO TOYOTA OF NORTHWEST ARKANSAS. THE DIAGNOSIS WAS OPEN CIRCUIT FAILURE OF THE STOP LAMP SWITCH. I FIND THIS DISCONCERTING AS THE SWITCH WAS REPLACED UNDER RECALL THREE YEARS AGO. THIS INCIDENT WAS FAR MORE THAN JUST A NUISANCE AND AN INCONVENIENCE. THIS WAS A SAFETY ISSUE! IF THE FAILURE HAD OCCURRED AT 70MPH ON AN INTERSTATE, I MIGHT NOT BE ALIVE TO TALK ABOUT IT. I CONTACTED THE TOYOTA CUSTOMER EXPERIENCE CENTER AT (800)331-4331 [INCIDENT 150507-000193] TO SEE IF THE SWITCH DESIGN HAD BEEN IMPROVED OR A PROGRAMMING CHANGE HAD BEEN MADE TO CHANGE THE FAILURE MODE, BUT GOT NO INDICATION ANYTHING HAD BEEN CHANGED. I WAS TOLD THAT MY CASE HAD BEEN FILED AT THEIR NATIONAL HEADQUARTERS UNDER FILE #1505080785. APPARENTLY MY PROBLEM WAS NOT AN ISOLATED INCIDENT, BECAUSE WHEN I EXPRESSED SURPRISE THAT A STOP LAMP SWITCH FAILURE COULD BE SO CATASTROPHIC, THE SERVICE WRITER AT TOYOTA OF NORTHWEST ARKANSAS SAID THAT THIS HAPPENS OFTEN, THAT "THIS WAS NOT OUR FIRST RODEO". I BELIEVE TOYOTA NEEDS TO MAKE SOME CHANGES TO AVOID PEOPLE BEING INJURED BY STOP LAMP SWITCH FAILURES ON THE TOYOTA VENZA.
- Reported
- May 2015
- Incident date
- Apr 2015
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemApr 2015 · ODI 10706632Details +Close −
TL* THE CONTACT OWNS A 2011 TOYOTA VENZA. THE CONTACT STATED THAT THE AIR BAG, ABS, SLIPPERY ROAD, AND ALL WHEEL DRIVE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.
- Reported
- Apr 2015
- Incident date
- Jan 2015
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMar 2015 · ODI 10702257Details +Close −
THERE HAS BEEN A RECALL ON MODEL YEAR 2012 AND 2013 TOYOTA VENZA. NHTSA CAMPAIGN ID NUMBER: 13V442000. I BELIEVE 2011 SHOULD BE IN THIS RECALL AS WELL. OUR VEHICLE IS NOT DRAINING CONDENSATION PROPERLY. THERE IS A BAD ODOR COMING OUT OF YOUR AIR CONDITIONER AND I BELIEVE THE SMELL IS FROM THE BUILDUP OF MOISTURE IN AND AROUND THE AIR CONDITIONER. AS THIS IS ALSO MENTIONED IN NHTSA RECALL NUMBER ABOVE. *TR
- Reported
- Mar 2015
- Incident date
- Feb 2014
- Mileage
- Not provided
- Outcome flags
- None reported
VisibilityFeb 2015 · ODI 10684143 · 1 injuriesDetails +Close −
TL* THE CONTACT OWNS A 2011 TOYOTA VENZA. WHILE DRIVING AT 65 MPH, THE SUN ROOF GLASS SHATTERED IN PIECES WITHOUT WARNING. THE CONTACT SUSTAINED CUTS FROM THE GLASS, BUT NO MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.
- Reported
- Feb 2015
- Incident date
- Feb 2015
- Mileage
- Not provided
- Outcome flags
- 1 injuries
TiresDec 2014 · ODI 10667955Details +Close −
BRIDGESTONE DUELER H/L 400 WAS THE OE TIRES ON MY 2011 TOYOTA VENZA. THE TIRES RAN WELL ON DRY ROAD WITH LOW NOISE BUT DO NOT ASSIST BRAKING VERY WELL. THE BIG PROBLEM WAS ON THE SNOW AND ICY ROAD DRIVING. THE CAR SLID AT ANY MOMENT WHEN APPLYING A LITTLE QUICKER BRAKING. OUR STATE HAS LONGER WINTER TIME AND A LOT OF SNOWS. WE ALWAYS FELT VERY NERVOUS DRIVING IN WINTER AND THE WINTER DRIVING BECAME VERY DANGEROUS WITH THOSE TIRES. I REPLACED 4 TIRES IN DECEMBER 2014 AT 37100 MILES MAINLY BECAUSE OF THE TERRIBLE CONTROL ON SNOW AND ICY ROAD CONDITION OF THE TIRES AND ALSO WE WANT GET RID OF THE BAD FEELING OF WINTER DRIVING. IN ADDITION, THE TIRES WERE WORN OUT PRETTY FAST TOO. I OWNED MULTIPLE VEHICLES IN THE LAST 20 MORE YEARS, DUELER H/L 400 TIRES ARE THE WORST TIRES I HAVE EVER HAD. THANKS FOR THE TIRE RACK.COM. THE WEBSITE HAS PROVIDED CUSTOMERS A CLEAN AND FREE ENVIRONMENT TO POST THEIR REVIEWS AND RATINGS ON TIRES. BRIDGESTONE DUELER 400 HAS A VERY LOW RATING AND A LOT OF COMPLAINTS ON THIS SITE. I TRIED TO POST MY REVIEW ON BRIDGESTONE WEBSITE TWICE, BUT I HAVE BEEN REFUSED TWICE. THIS IS BECAUSE MY REVIEW CANNOT PASS THEIR GUIDELINES. DUELER 400 HAS A CUSTOMER SATISFY RATING OF 89% IN BRIDGESTONE WEBSITE. THIS RATING PERHAPS WILL LAST FOREVER THERE. *TR
- Reported
- Dec 2014
- Incident date
- Dec 2014
- Mileage
- Not provided
- Outcome flags
- None reported
SeatsNov 2014 · ODI 10654707Details +Close −
SMELL BURN AND SMELL FUEL WHILE DRIVING. *TR
- Reported
- Nov 2014
- Incident date
- Oct 2014
- Mileage
- Not provided
- Outcome flags
- None reported
Vehicle Speed ControlMar 2014 · ODI 10574490Details +Close −
TL* THE CONTACT OWNS A 2011 TOYOTA VENZA. THE CONTACT STATED THAT THE BRAKE AND ACCELERATOR PEDALS WERE TOO CLOSE IN PROXIMITY, CAUSING HIM TO ERRONEOUSLY DEPRESS THE ACCELERATOR AND THE BRAKES SIMULTANEOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS PERFORMING TO STANDARDS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 16,000 AND THE CURRENT MILEAGE WAS 18,000.
- Reported
- Mar 2014
- Incident date
- Dec 2013
- Mileage
- Not provided
- Outcome flags
- None reported
Exterior LightingMar 2014 · ODI 10574249Details +Close −
ON 3/14/14 I NOTICED MY LOW BEAM PASSENGER SIDE HEADLIGHT WAS NOT FUNCTIONING. I CHECKED THE FUSES AND FOUND ALL WERE IN PROPER ORDER. I PURCHASED A NEW LIGHT BULB AND INSTALLED IT. THE HEADLIGHT DID NOT FUNCTION. I TESTED THE ORIGINAL PASSENGER SIDE BULB IN THE DRIVERS SIDE FIXTURE AND THE BULB FUNCTIONED PROPERLY. I TOOK THE VEHICLE TO A TOYOTA DEALER AND AFTER THEIR INSPECTION, THEY DETERMINED THE COMPUTER LIGHT CONTROL HAD QUIT FUNCTIONING. THE PART NUMBER ON THE BOX THE REPLACEMENT PART CAME IN IS: COMPUTER, BALLAST, 85967-06020. OF MY CONCERNS THE SAFETY ISSUE OF SOMEONE TRYING TO REPLACE THIS BULB, AS IF THEY WERE REPLACING A STANDARD BULB, IS THE POSSIBILITY OF SERIOUS INJURY DUE TO THE HIGH VOLTAGE IN THIS BULB. I WAS TOLD THE COMPUTER BOOSTS THE VOLTAGE AND IF THE BULB FIXTURE IS TOUCHED WHILE THE LIGHTS ARE UNDER POWER COULD RESULT IN DEATH. I COULD HAVE EASILY BEEN HURT AS THE WARNING TO AVOID HIGH VOLTAGE IS NOT EASILY SEEN. IT IS NOT UNLIKELY AN OWNER TRYING TO FIGURE OUT WHY THE BULB WORKED IN ONE FIXTURE AND NOT THE OTHER WOULD TOUCH THE FIXTURE WITH THE HEADLIGHT TURNED ON. I FIND IT HARD TO BELIEVE A PART IN PUT INTO A VEHICLE TO CONTROL A LIGHT BULB THAT DOESN'T LAST LONGER THAN THE BULB. I RECENTLY HEARD VOLKSWAGEN WAS RECALLING OVER 15,000 VEHICLES DUE TO A BAD LIGHT FIXTURE. THE FIXTURE FAIL WHEN THE HOOD WAS CLOSED "ROUGHLY." I OPEN THE HOOD TO CHECK AND CHANGE THE OIL REGULARLY AND TO ADD FLUIDS. I DO NOT DROP THE HOOD FROM GREAT HEIGHTS. I NOTICED THERE ARE A LOT OF PLACES SELLING THE PART THAT WENT BAD. THE COST TO HAVE THE PART REPLACED BY TOYOTA WAS NEARLY $500.00. *TR
- Reported
- Mar 2014
- Incident date
- Mar 2014
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringSep 2013 · ODI 10543494Details +Close −
MY 2011 TOYOTA VENZA WITH ONLY 10,000 MILEAGE HAD A ELECTRONIC POWER STEERING FAILURE AS I EXITED I695 TOWARDS TOWSON, MARYLAND. AS I TURNED ONTO THE EXIT I LOST MY ABILITY TO TURN MY STEERING WHEEL. HAD THIS HAPPENED ABOUT 10 MINUTES EARLIER ON THE SHARP CURVE FROM I95 TO I695, I MAY HAVE CRASHED. FORTUNATELY I DROVE STRAIGHT TO SAFETY TO A PARKING LOT. THE TOYOTA DEALERSHIP ADVISED ME THE POWER STEERING ECU FAILED AND NEEDED TO BE REPLACED. THE PART WAS ORDERED AND I WILL PICK UP MY VEHICLE TONIGHT, 9/13/13. SINCE MY VENZA WAS STILL UNDER MANUFACTURER WARRANTY UNTIL SEPTEMBER 2014, I WAS ADVISED THE CAR MAKER WOULD COVER COST. HEY ALSO PERFORMED MY 10,000 SERVICE. I WAS SHOCKED THIS DANGEROUS STEERING COMPUTER FAILURE HAPPENED BECAUSE I HAVE MAINTAINED REGULAR MAINTENANCE AS DEALERSHIP REQUIRED, IT IS SAFELY STORED IN MY GARAGE ALL WORK WEEK DAYS AND I ONLY DRIVE IT ON THE WEEKENDS, BASICALLY. I BOUGHT THIS VEHICLE BRAND NEW SO I AM THE ORIGINAL OWNER TOO. *TR
- Reported
- Sep 2013
- Incident date
- Sep 2013
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJul 2013 · ODI 10525653Details +Close −
THIS MAY OR MAY NOT BE A SAFETY ISSUE. HOWEVER, WHEN I MAKE A STOP AND RELEASE THE BRAKE PEDAL A LOUD NOISE (THUMP) OCCURS. THIS HAPPENS AT EVERY STOP I MAKE. I HAVE TAKEN THE CAR TO TWO LOCAL DEALERS. ONE MADE AN INSPECTION THE OTHER DID NOT AND BOTH RESPONDED WITH THE SAME COMMENT "WE DON'T KNOW". ONE MECHANIC TOLD ME HE THOUGHT A RECALL HAD BEEN ISSUED ON THE "BREAK PEDAL SUPPORT ASSEMBLY". I HAVE BEEN UNABLE TO LOCATE THE RECALL IF IT EXIST. I WOULD APPRECIATE ANY INFORMATION YOU CAN SUPPLY AS THIS CONTINUOUS "THUMP" IS MOST IRRITATING AND I AM CONCERNED ABOUT ANY UNUSUAL OCCURRENCE IN CONNECTION WITH A BRAKING SYSTEM. *TR
- Reported
- Jul 2013
- Incident date
- Feb 2011
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJul 2013 · ODI 10525661Details +Close −
THIS MAY OR MAY NOT BE A SAFETY ISSUE. HOWEVER, WHEN I MAKE A STOP AND RELEASE THE BRAKE PEDAL A LOUD NOISE (THUMP) OCCURS. THIS HAPPENS AT EVERY STOP I MAKE. I HAVE TAKEN THE CAR TO TWO LOCAL DEALERS. ONE MADE AN INSPECTION THE OTHER DID NOT BUT BOTH RESPONDED WITH THE SAME COMMENT "WE DON'T KNOW". ONE MECHANIC TOLD ME HE THOUGHT A RECALL HAD BEEN ISSUED ON THE "BRAKE PEDAL SUPPORT ASSEMBLY". I HAVE BEEN UNABLE TO LOCATE THE RECALL IF IT EXIST. I WOULD APPRECIATE ANY INFORMATION YOU CAN SUPPLY AS THIS CONTINUOUS "THUMP" IS MOST IRRITATING AND I AM CONCERNED ABOUT ANY UNUSUAL OCCURRENCE IN CONNECTION WITH A BRAKING SYSTEM. *TR
- Reported
- Jul 2013
- Incident date
- Feb 2012
- Mileage
- Not provided
- Outcome flags
- None reported
This page shows the latest 50 reports to keep it usable. The count above includes every complaint NHTSA has returned for this model year.
Recalls(6)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
EquipmentSep 2013 · 13V123000Details +Close −
Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."
Risk: An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
Remedy: Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Open full NHTSA recall record →Exterior LightingJul 2012 · 12V091000Details +Close −
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2009 CAMRY VEHICLES MANUFACTURED FROM JULY 1, 2008, THROUGH FEBRUARY 28, 2009, AND MODEL YEAR 2009-2011 VENZA VEHICLES MANUFACTURED FROM OCTOBER 20, 2008, THROUGH JANUARY 4, 2011. DURING ASSEMBLY OF THE CONTACT-TYPE STOP LAMP SWITCH, SILICONE GREASE MAY HAVE COME IN CONTACT WITH THE SURFACE OF THE SWITCH WHICH COULD CAUSE CONTACT RESISTANCE. IF THIS OCCURS, WARNING LAMPS COULD ILLUMINATE, A NO START CONDITION COULD RESULT, THE SHIFT LEVER MAY NOT SHIFT FROM THE PARK POSITION, OR THE VEHICLES BRAKE LIGHTS COULD BECOME INOPERATIVE.
Risk: INOPERATIVE BRAKE LIGHTS WOULD NOT WARN OTHER DRIVERS THAT THE VEHICLE IS SLOWING OR STOPPING, INCREASING THE RISK OF A CRASH.
Remedy: TOYOTA WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE STOP LAMP SWITCH, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 12, 2012. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Open full NHTSA recall record →Power TrainJan 2011 · 11V306000Details +Close −
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2011 VENZA AND SIENNA PASSENGER CARS MANUFACTURED FROM MARCH 7, THROUGH MARCH 10, 2011. THERE IS A POSSIBILITY THAT THE FRONT, RIGHT, DRIVE SHAFT MAY BREAK DUE TO INSUFFICIENT HEAT TREATMENT.
Risk: SHOULD THE DRIVE SHAFT BREAK DURING VEHICLE OPERATION, THE VEHICLE WILL LOSE POWER WITHOUT PRIOR WARNING. LOSS OF MOTIVE POWER WITHOUT WARNING MAY INCREASE THE RISK OF A CRASH.
Remedy: TOYOTA WILL NOTIFY OWNERS AND DEALERS WILL INSPECT THE DRIVE SHAFT, AND, IF THE DRIVE SHAFT IS IDENTIFIED AS ONE THAT MAY NOT HAVE BEEN CORRECTLY MANUFACTURED, IT WILL BE REPLACED WITH A NEW ONE AT NO CHARGE. THE SAFETY RECALL BEGAN ON JUNE 22, 2011. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Open full NHTSA recall record →Air Bags · 13V014000Details +Close −
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Risk: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Open full NHTSA recall record →Seats · 14V743000Details +Close −
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Risk: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Open full NHTSA recall record →Air Bags · 21V257000Details +Close −
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2009-2015 Venza vehicles. The Supplemental Restraint System (SRS) wiring may become damaged with regular use of the driver-side door.
Risk: Damaged wires may cause the air bag sensor to become inoperable, preventing the deployment of the side and curtain air bags on the driver side and increasing the risk of injury during a crash.
Remedy: Dealers will inspect and, if necessary, replace the driver-side front door wire harness, free of charge. Owner notification letters were mailed October 19, 2021. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 21TB01/21TA01.
Open full NHTSA recall record →A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
0 NHTSA investigations on record
No investigations are on record as of Jul 2026. An empty record is not a clean bill of health.
Crash-test ratings
2011 Toyota Venza SUV FWD NHTSA source
- Overall
- Frontal
- Side
- Rollover
2011 Toyota Venza SUV AWD NHTSA source
- Overall
- Frontal
- Side
- Rollover
Fuel economy by trim
| Trim | Engine | Drivetrain | Transmission | City | Hwy | Combined |
|---|---|---|---|---|---|---|
| Venza | 2.7L 4-cyl | Front-Wheel Drive | Automatic (S6) | 21 | 27 | 23 |
| Venza | 3.5L 6-cyl | Front-Wheel Drive | Automatic (S6) | 19 | 26 | 21 |
EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.
Before you buy
Useful next checks
Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.
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Compare the year-by-year record
Open another year for its own evidence-gated decision. TireKick does not crown a best year from raw complaint totals.
2011 Toyota Venza: frequently asked
What does the complaint record show for the 2011 Toyota Venza?
Owners filed 59 NHTSA complaints about the 2011 Toyota Venza. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.
What are the most common problems on the 2011 Toyota Venza?
The most-reported problem areas are Electrical System (20% of complaints) and service brakes (10%).
How many recalls does the 2011 Toyota Venza have?
6 recalls have been issued that affect the 2011 Toyota Venza, covering components such as equipment. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2011 Toyota Venza get?
The EPA rates the 2011 Toyota Venza between 21 and 23 mpg combined, depending on trim and drivetrain.