Verdict
2020 Toyota C-HR: Complaints, Recalls & Known Issues
What the public record actually says about the 2020 Toyota C-HR — every figure below is a NHTSA or EPA number, not an opinion.
The read
More reported complaints than most sedan.
Owners filed 53 NHTSA complaints — more complaints than 70% of 2020 sedans. Power Train leads the reports (74%). 1 safety recall campaign on record — check the VIN and remedy terms with a dealer.
Based on NHTSA complaint volume against 2020 sedans, not adjusted for how many were sold. It describes the model year, not the individual car you are looking at.
Complaints filed
53
Reports to NHTSA, 2020
Safety recalls
1
NHTSA campaigns on record
NHTSA crash test
Overall NCAP rating
Combined MPG
29
EPA estimate
Complaint volume vs. segment peers
More complaints than 70% of 2020 sedans
The bar is this car's percentile among 2020 sedans by complaint volume — a full bar means the fewest complaints in its class. Not adjusted for sales.
Known issues
Power Train issues lead owner complaints (74% of 53 reports), followed by electrical system (6%).
+ 1 more component categories with fewer reports.
Share of all 53 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11747331, ODI 11746632, ODI 11743549, ODI 11743202, ODI 11741617.
Recalls(1)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
Seat BeltsNov 2019 · 19V877000Details +Close −
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 C-HR and 2020 Corolla and Corolla Hybrid vehicles equipped with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.
Risk: In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.
Remedy: Toyota will notify owners, and dealers will inspect the rear seat belt assembly production dates, and replace the assemblies, as necessary, free of charge. The recall began February 7, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 19TB22 and 19TA22.
A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
0 NHTSA investigations on record
No investigations are on record as of Jul 2026. An empty record is not a clean bill of health.
Crash-test ratings
2020 Toyota C-HR 5 HB FWD NHTSA source
- Overall
- Frontal
- Side
- Rollover
Fuel economy by trim
| Trim | Engine | Drivetrain | Transmission | City | Hwy | Combined |
|---|---|---|---|---|---|---|
| C-HR | 2.0L 4-cyl | Front-Wheel Drive | Automatic (AV-S7) | 27 | 31 | 29 |
EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.
Before you buy
Useful next checks
Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.
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Compare model years
"Fewest reports" and "most complained" describe raw NHTSA complaint totals, not vehicle reliability. The last few model years are left unlabelled because they have had less road time.
2020 Toyota C-HR: frequently asked
What does the complaint record show for the 2020 Toyota C-HR?
Owners filed 53 NHTSA complaints about the 2020 Toyota C-HR — more complaints than 70% of comparable 2020 sedans, so it sits toward the weaker end of its class. That's a signal, not a guarantee about any single car.
What are the most common problems on the 2020 Toyota C-HR?
The most-reported problem areas are Power Train (74% of complaints) and electrical system (6%).
How many recalls does the 2020 Toyota C-HR have?
1 recall has been issued that affect the 2020 Toyota C-HR, covering components such as seat belts. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2020 Toyota C-HR get?
The EPA rates the 2020 Toyota C-HR at 29 mpg combined.