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Model-year record

2020 Toyota C-HR
Image: Wikimedia Commons contributor · See source file

2020 Toyota C-HR

See the complaints, recalls, crash rating, and fuel economy in the public record. Then check the mileage and history of the car you found.

This page shows records, not a buy or avoid call.

The same model year can include a well-kept car and a neglected one. Use these records to plan what to check. Use the specific-car check when you know the mileage.

Complaints filed

54

Reports to NHTSA, 2020

Safety recalls

1

NHTSA campaigns on record

NHTSA crash test

Overall NCAP rating

Combined MPG

29

EPA estimate

Known issues

Power Train issues lead owner complaints (74% of 54 reports), followed by electrical system (6%).

Power Train74% · 40 reports
Electrical System6% · 3 reports
Steering6% · 3 reports
Unknown Or Other6% · 3 reports
Engine2% · 1 report
Fuel/Propulsion System2% · 1 report
Seat Belts2% · 1 report
Service Brakes2% · 1 report

+ 1 more component categories with fewer reports.

Share of all 54 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11750469, ODI 11747331, ODI 11746632, ODI 11743549, ODI 11743202.

Individual complaint reports(54)

Showing the 50 most recent reports
Power TrainJul 2026 · ODI 11750469Details +

Had the car brand new since 2020 just started to hear noises took it to the dealership and they said the transmission needs to be replaced

Reported
Jul 2026
Incident date
Jun 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11750469 at NHTSA →
Power TrainJun 2026 · ODI 11747331Details +

Transmission bearing is going out. I hear a whine noise while driving. And took it to a Transmission shop and was told the Transmission bearing goes out alot on these types vehicle. And i just bought this car used 1 month ago.

Reported
Jun 2026
Incident date
Jun 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11747331 at NHTSA →
Power TrainJun 2026 · ODI 11746632Details +

My 2020 Toyota C-HR is exhibiting clear, escalating symptoms of the known K114 CVT internal bearing defect, creating an active safety hazard while driving. The transmission has not failed completely yet, but it regularly experiences high-pitched whining noise, sudden hesitation during acceleration, and loud grinding-like noise which gets louder and faster as I speed up. This behavior creates a significant safety risk because the vehicle unexpectedly fails to accelerate when merging onto the highway / hesitates unpredictably at busy intersections, exposing me to the risk of a rear-end collision. The car is less than 6 years old, and a mechanic/dealership has diagnosed it as an impending internal bearing failure. Toyota Canada has already acknowledged this exact flaw by extending the CVT warranty to 10 years. However, Toyota USA refuses to act, forcing American drivers to choose between operating an increasingly unpredictable, unsafe vehicle or paying $10,000+ out of pocket to replace a component with a known manufacturing defect. I am filing this to urge the NHTSA to investigate before this transmission suffers a complete, dangerous failure at highway speeds.

Reported
Jun 2026
Incident date
Jun 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11746632 at NHTSA →
Power TrainJun 2026 · ODI 11743549Details +

I purchased my Toyota CHR 2020 LE right off the lot in 2020. In 2023, I had to replace my first transmission, THANK GOD THAT ONE WAS UNDER WARRANT. It is now 2026 and I am again, having to replace my transmission. This is a real safety concern. Just in the beginning stage of failure my car is sluggish to accelerate and I live in Houston, TX! People will run you over here if you aren't careful. No to mention the highway robbery that is being committed for having to pay half the cost of my car for a new transmission that is absolute garbage. It is absolutely ridiculous that no one has done anything about this yet. You sell a vehicle you know is having these issues without disclosing them. Shame on everyone involved.

Reported
Jun 2026
Incident date
Jun 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11743549 at NHTSA →
Power TrainJun 2026 · ODI 11743202Details +

Started hearing a whining noise shortly after buying this car and found out it is an internal bearing failure inside the CVT transmission that is widely known in these vehicles to fail but there has been no recalls to correct the problem and could cost me money I don't have to get it fixed.

Reported
Jun 2026
Incident date
May 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11743202 at NHTSA →
Power TrainJun 2026 · ODI 11741617Details +

Transmission failure, sounds like there is a rattle inside of the transmission.

Reported
Jun 2026
Incident date
May 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11741617 at NHTSA →
Power TrainMay 2026 · ODI 11738452Details +

The motor mounts broke when it hit a pothole and that snapped the wiring harness which caused the transmission to shift. Toyota dealership says it needs a new CVT transmission replacement. The engine has shifting issues. My insurance adjusters believe that the transmission failure is due to wear and tear, but the car did not have issues before the pothole. There were and are no warning lights or messages prior to and after the incident. I got the engine wiring harness and motor mounts fixed and there was still a noise and lag while accelerating and they finally said it was the transmission the second time I brought it in and that wasn’t covered by insurance. I’ve only put 11,000 miles on it and I’m the second owner. I bought it from a Lithia Nissan of Clovis.

Reported
May 2026
Incident date
Mar 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11738452 at NHTSA →
Service BrakesMay 2026 · ODI 11737906Details +

TO: CarMax Corporate Relations Attn: Jennifer Sheppard, AVP Customer Service Excellence 12800 Tuckahoe Creek Parkway Richmond, VA 23238 [XXX] National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation 1200 New Jersey Avenue, SE Washington, DC 20590 RE: Vehicle: 2020 Toyota C-HR 4D Sport Utility VIN: [XXX] Subject: Formal Safety Complaint, Inspection Failure, and Demand for Buyback To the Representatives of CarMax Corporate and NHTSA, I am writing to formally report a severe safety incident and a gross failure of the CarMax Certified Quality Inspection process. The negligence displayed by the CarMax Orlando staff not only violated the terms of our purchase contract but actively endangered my life and the lives of others on the road. 1. Timeline of Events and Staff Negligence On 04/30/2026, I purchased the above-referenced vehicle from CarMax Orlando. Upon attempting a test drive, I was denied by sales consultant Boris Iniquez, who stated the vehicle could not be driven until it was cleaned. On 05/01/2026, I took delivery and immediately noticed the brakes were non-responsive and emitting a loud "air brake" sound. I returned to the dealership on 05/02/2026. Mr. Iniquez performed a ride-along, personally witnessed the brake malfunction, and was informed of my immediate need to drive 450 miles to Atlanta, GA, for my role as a Site Inspector. Rather than providing a safe loaner or grounded vehicle, Mr. Iniquez and the acting manager explicitly instructed me to drive the vehicle to Atlanta, asserting that the car had "passed all inspections." 2. Mechanical Safety Failure Upon reaching Atlanta, the vehicle's condition became untenable. On 05/07/2026, CarMax GA inspected the vehicle and found: - Total failure of all four brake pads. - Front rotors requiring immediate replacement. It is mathematically and mechanically impossible for a vehicle with metal-on-metal rotors and failing pads to have passed a legitimate 125+ INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported
May 2026
Incident date
May 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11737906 at NHTSA →
Power TrainMay 2026 · ODI 11737332Details +

Transmission bearing failure. Whining noise started about 2 months ago and continually got worse before complete transmission failure.

Reported
May 2026
Incident date
May 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11737332 at NHTSA →
Unknown Or OtherApr 2026 · ODI 11734284Details +

My transmission is whining and the mechanic shop is stating that I need a new transmission. A common issue they are seeing within vehicles with the CVT transmission

Reported
Apr 2026
Incident date
Apr 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11734284 at NHTSA →
Power TrainApr 2026 · ODI 11733254 · 1 injuriesDetails +

While taking off in my 2020 Toyota C-HR on the highway, the CVT transmission suddenly failed, resulting in an immediate and significant loss of propulsion power. The vehicle did not fully shut off but lost the ability to maintain normal highway speed, requiring me to rapidly reduce speed and carefully maneuver the vehicle to safety in active traffic conditions. This created a serious safety risk due to unexpected loss of acceleration and potential inability to maintain highway speed in traffic. The failure occurred at approximately 117,700 miles and shortly after purchase. The vehicle had a documented history of regular maintenance performed at Toyota dealerships approximately every 3,000 miles. I was later informed by Toyota service personnel that the vehicle had previously been documented on 2/2/26 in the manufacturer’s internal system with a CVT fault and a recommendation for transmission replacement prior to my purchase, which was not disclosed in any public vehicle history reporting system. This raises a major safety concern that the transmission failure may be part of a broader pattern of CVT reliability issues affecting this model and drivetrain family. I am submitting this complaint due to the sudden loss of propulsion at highway speed, which presents a potential safety hazard to drivers and surrounding traffic. And deceptive practices of undisclosed known safety issues by Toyota of USA.

Reported
Apr 2026
Incident date
Apr 2026
Mileage
Not provided
Outcome flags
1 injuries
Open ODI 11733254 at NHTSA →
Power TrainApr 2026 · ODI 11730875Details +

The contact's customer owns a 2020 Toyota C-HR. The contact stated that while driving at various speeds, there was a grinding and whining sounds coming from the transmission. The contact diagnosed the vehicle and determined that the CVT transmission was failing and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 76,000.

Reported
Apr 2026
Incident date
Apr 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11730875 at NHTSA →
Unknown Or OtherApr 2026 · ODI 11728427Details +

CVT Transmission failure

Reported
Apr 2026
Incident date
Oct 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11728427 at NHTSA →
Power TrainMar 2026 · ODI 11723717Details +

Vehicle: 2020 Toyota C-HR Mileage: 77,980 miles About a year ago, when the vehicle had fewer than 60,000 miles, I began noticing unusual noises and that the vehicle was not always accelerating smoothly. The symptoms were initially intermittent but gradually became more noticeable over time. Meanwhile, there were no warning lights or signs displayed and I was so insured that Toyota produces very safe cars that I wasn't so aware it could be unsafe to drive it. Recently the vehicle developed a severe rattling noise while driving. And even now - no warning light appeared on my car screen. Toyota dealership service inspection indicated an internal transmission failure requiring full transmission replacement, with an estimated repair cost of approximately 15,000. The vehicle currently has only 77,980 miles. A major transmission failure at this mileage appears premature. I have also learned that other Toyota C-HR owners have reported similar CVT transmission issues. Because the transmission affects acceleration and drivability, I am concerned that this condition could potentially create a safety risk in traffic, particularly during merging or acceleration situations.

Reported
Mar 2026
Incident date
Feb 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11723717 at NHTSA →
Power TrainMar 2026 · ODI 11721565Details +

I have a 2020 Toyota C-HR with 95,000 miles. The transmission is making whining noises and needs to be replaced. This is a known defect that has been reported by an excessive amount of Toyota C-HR owners. In some regions, it was reported that Toyota extended the warranty on the CVT transmission for certain 2018–2019 models to 10 years or 193,000 km but they have not done this with the 2020 C-HR that has the exact same issue. [XXX] I am scared to drive the car because I don't want it to leave me stranded. The local Toyota dealer has given me a repair estimate of over $13,000 which is almost as much as the car is worth. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported
Mar 2026
Incident date
Mar 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11721565 at NHTSA →
EngineFeb 2026 · ODI 11721153Details +

2020 CHR transmission failure. There were no lights no notice nothing appeared to warn me. The car started making a faint winding sound. Bought car brand new 2020 and Toyota Fred Anderson Raleigh diagnosed with internal transmission failure 2/28/26. The car is 20000 miles over warranty so they are telling me there’s no coverage for me and billed me 12000$ for a new transmission

Reported
Feb 2026
Incident date
Feb 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11721153 at NHTSA →
Power TrainJan 2026 · ODI 11714049Details +

ONLY AFTER 5YRS THE TRANS NEEDED TO BE REPLACE THERE SHOULD BE A WARRANTY FOR THIS TRANS THERE IS ONE FOR 2018 2019

Reported
Jan 2026
Incident date
Jan 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11714049 at NHTSA →
Power TrainJan 2026 · ODI 11711562Details +

Cvt transmission fails for no reason on a new car could be very dangerous for us and other on the road i think toyota should be responsible and resolve this issue

Reported
Jan 2026
Incident date
Jan 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11711562 at NHTSA →
Power TrainJan 2026 · ODI 11709934Details +

My transmission started making whining noises about 100000 miles I brought it in to get diagnosed and was confirmed that my transmission is going out and will cost 10000 dollars to replace the car made it to about 130000 miles and the transmission fully went out the car is sitting behind my house currently waiting for me to raise the money to fix it the car was used for daily commute to work and had regular maintenance and I don't beat on my vehicles so there was nothing done on my half to cause any damage to the transmission

Reported
Jan 2026
Incident date
Sep 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11709934 at NHTSA →
Power TrainJan 2026 · ODI 11709596Details +

Car is making a clunking/whirring noise that speeds up with acceleration and slows with deceleration. Also beginning to have a vibration. No warning lights on the dashboard. Dealer states an entire new transmission is needed, more than $11,000. This is a large financial burden. I see reports online that there is a known issue with the CVT transmissions in C-HRs causing failure, and Toyota Canada has extended warranties to cover the problem. Toyota USA has not yet. As this is a known problem with this part, please initiate a recall or encourage a warranty extension, something to address this so that transmissions are not failing on the road - most owners do not have this amount of money to cover a sudden, expensive repair/replacement like this.

Reported
Jan 2026
Incident date
Jan 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11709596 at NHTSA →
Power TrainJan 2026 · ODI 11709734Details +

Trans is shot bearing went in it I understand they had problems with 2018-2019

Reported
Jan 2026
Incident date
Dec 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11709734 at NHTSA →
Power TrainJan 2026 · ODI 11709807Details +

Transmission failed days of buying the car used. Had less than 90,000 miles on it.

Reported
Jan 2026
Incident date
Sep 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11709807 at NHTSA →
Power TrainJan 2026 · ODI 11709440Details +

Transmission appears to be shifting hard at times.

Reported
Jan 2026
Incident date
Jan 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11709440 at NHTSA →
Unknown Or OtherJan 2026 · ODI 11709476Details +

Transmission issues before 120000 miles told by TOYOTA technician at maintenance.

Reported
Jan 2026
Incident date
Dec 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11709476 at NHTSA →
Power TrainJan 2026 · ODI 11708465Details +

The front of the car started making a high pitched whining noise at around 115000 miles. I had the breakpads and the rotors replaced but the sound kept on. Then the dealership said that the transmission is causing the noise. There were no warnings prior to the sound.

Reported
Jan 2026
Incident date
Dec 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11708465 at NHTSA →
Power TrainDec 2025 · ODI 11707023Details +

I bought the car about 3 years ago. Car had 19,000 and today has 118,000. Transmission is completely failing. Back left seat belt does not work.

Reported
Dec 2025
Incident date
Dec 1969
Mileage
Not provided
Outcome flags
None reported
Open ODI 11707023 at NHTSA →
Power TrainDec 2025 · ODI 11704821Details +

Purchased a used 2020 Toyota CH-R at Fairless Motors in the Philadelphia, PA area. As I was driving homw, noise at front right began. Took to mechanic as per dealer's request and was diagnosed with a transmission failure that required a complete replacement at $11,500. I purchased the car for $20,000, only drove it for one day and am now stuck making $500 per month payments for a car that does not run

Reported
Dec 2025
Incident date
Sep 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11704821 at NHTSA →
Power TrainDec 2025 · ODI 11704544Details +

Transmission went out dropping daughter off at school.

Reported
Dec 2025
Incident date
Dec 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11704544 at NHTSA →
Power TrainDec 2025 · ODI 11704223Details +

The bearing in the transmission has failed at 92384k miles. This is a known issue and Toyota has not issued a recall. My car is currently at the dealership I am waiting to hear if it's to be repaired or replaced.

Reported
Dec 2025
Incident date
Nov 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11704223 at NHTSA →
Electrical SystemDec 2025 · ODI 11704010Details +

I was driving on the highway, roughly going 70-75 miles an hour, and as i began to exit the highway the check engine lights on the dashboard came on and the vehicle seized up. Upon inspection at the Toyota Dealership, they said that the transmission has been broken, as well as shrapnel metal being in the axles of the front wheel drive, stopping the car from moving. As i was stuck on the exit of the highway, NTTA was forced to block the exit as well as tow my car to the nearest parking lot, causing traffic jams on the highway. Upon research I found that issues with the transmission is not uncommon in this vehicle.

Reported
Dec 2025
Incident date
Dec 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11704010 at NHTSA →
Power TrainNov 2025 · ODI 11699197Details +

CAR STARTED MAKING A HUMMING, WHINING TYPE NOISE. I WORK OUT OF TOWN SO WHEN WE WERE ABLE TO GET VEHICLE IN TO DEALERSHIP THEY STATED THAT IT IS THE TRANSMISSION. AND THE COST WAS OVER $10000 TO FIX. THIS IS A 5 YEAR OLD CAR!!! I STILL OWE $7000 ON THE CAR!!! I SHOULD NOT HAVE TO PAY ANOTHER CAR PAYMENT TO KEEP MY CAR GOING!!! I STARTED TO LOOK THINGS UP AND WE TOOK CAR TO A TRANSMISSION PLACE. THEY LOOKED IN TO IT AND STATED YES THE TRANISMISSION NEEDS REPLACED. THEY COULD ONLY FIND 1 OF THE PIECES NEEDED TO FIX TRANSMISSION. THEY ARE CHARGING $9000 ON IT. I CANT AFFORD TO BE DOING ALL OF THIS! HARD PART IS 5 YEARS AGO I WAS IN A MAJOR ACCIDENT BEING HIT BY A SEMI TRUCK. I HAD A CHR AT THE TIME. IT IS UNKOWN HOW I LIVED THROUGH EVERYTHING. THE CAR WAS DESTROYED. ODDLY ENOUGH THE DEALERSHIP ENDED UP GETTING A CHR THE WAS THE SAME AS MINE JUST NEWER. IT WAS MEANT FOR US TO GET THE VEHICLE. THIS CAR SAVED MY LIFE. SO WE BUY THE NEW CHR AND NOW THIS!!! I WAS OUT OF WORK FOR MONTHS, AND MEDICAL BILLS ARE ASTRONOMICAL!! PLEASE HELP! MY HUSBAND NAME IS [XXX] , THE VEHICLE WILL BE UNDER HIS NAME INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported
Nov 2025
Incident date
Sep 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11699197 at NHTSA →
Power TrainNov 2025 · ODI 11696890Details +

The CVT transmission has a faulty bearing and it will fail within the next 30,000 miles. Toyota refuses to replace my transmission to the newer, better variant.

Reported
Nov 2025
Incident date
Oct 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11696890 at NHTSA →
Power TrainOct 2025 · ODI 11695132Details +

Good evening, My 2020 Toyota C-HR’s transmission broke down today while I was driving my kids to school. The car was last serviced on September 27, 2025, and at that time, no issues were mentioned regarding the transmission. I paid $269.19 for the service and $597.65 for the brake pad replacement. I was not expecting such a serious issue, especially with a relatively new car. The repair estimate I received is over $11,000, which I cannot afford. I’m a single mother living alone with my children, and this situation has put me in a very difficult position. I kindly ask that Toyota review my case for possible goodwill assistance or partial coverage, given that the car has been regularly maintained and is only slightly past the warranty limit. Thank you for your time and understanding. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported
Oct 2025
Incident date
Oct 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11695132 at NHTSA →
Power TrainOct 2025 · ODI 11694323Details +

I was driving down the street, n while pressing on the gas , the car felt like the car was slowing down, even though still pressing the gas. You could hear the Rev of the engine. I was in a middle lane at the time, n was out at risk as I could not accelerated safely to get to an outside lane, car coasted where I was able to pull into a parking lot. Car will crank, can hear car rev, while putting in gears, seems you can hear the gears shift. However the car will not move in any gear. Few mechanics pass by the area and stated the transmission has failed. Only 120k on car. There is no warning light that lit up, no check engine light. Just all of a sudden, out.

Reported
Oct 2025
Incident date
Oct 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11694323 at NHTSA →
Fuel/Propulsion SystemSep 2025 · ODI 11690206Details +

The collision system turns off with the bad weather and the very bad transmission failure at 95 thousand mills

Reported
Sep 2025
Incident date
Nov 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11690206 at NHTSA →
Power TrainSep 2025 · ODI 11687995Details +

Transmission failure.

Reported
Sep 2025
Incident date
Aug 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11687995 at NHTSA →
Power TrainSep 2025 · ODI 11687276Details +

I was told by dealership that my transmission needs replaced. As per Reddit, this year make and model has had many issues with transmissions needing to be replaced as soon as 50,000 miles. I’m not understanding why there has not been a recall on these specific transmissions. Dealership is wanting to charge me $12,000 for replacement. I don’t have that type of money especially when I owe $17,000 still on this car. Plz help me or I’m going to be out a vehicle and extreme debt if I can’t get this fixed. Also, I replaced my brakes already twice in the past couple years which is not normal at all, I don’t drive vehicle tech less nor has it ever been I wreck. Dealership is saying they need replacement again. Plz plz help me.

Reported
Sep 2025
Incident date
Sep 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11687276 at NHTSA →
Power TrainSep 2025 · ODI 11687154Details +

Transmission noise Acceleration issues

Reported
Sep 2025
Incident date
Aug 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11687154 at NHTSA →
Power TrainSep 2025 · ODI 11686552Details +

My transmission went out @105k without any warning. There is no engine light warning or anything. I can shift the gear into reverse, neutral, and drive but the car will not move. Took to dealership and was told that to fix the problem I have to change a whole new transmission which was quoted at 11.3k

Reported
Sep 2025
Incident date
Aug 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11686552 at NHTSA →
Seat BeltsSep 2025 · ODI 11685058Details +

1. The rear seat belts are malfunctioning. At times, they fasten properly, while at other times they fail to do so. 2. The warning light on the information board intermittently activates and deactivates. 3. IMPORTANT: The transmission system emits a dreadful noise. As the speed rises, the noise intensifies. It remains constant. Driving this vehicle makes me feel UNSAFE! I am worried for my safety and the safety of others.

Reported
Sep 2025
Incident date
Jun 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11685058 at NHTSA →
Power TrainAug 2025 · ODI 11683675Details +

The contact owns a 2020 Toyota C-HR. The contact stated that while driving at various speeds, there was an abnormally loud humming sound coming from the front of the vehicle. The contact stated that the transmission was hesitating while shifting into gear. The contact stated that RPM was extremely elevated before upshifting to the next gear. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission needed to be replaced due to a failed bearing. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 80,000.

Reported
Aug 2025
Incident date
Aug 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11683675 at NHTSA →
Power TrainAug 2025 · ODI 11682654Details +

Transmission is failing prematurely. Family in car. Car stalls and fails to move in middle of busy intersection. Restart the car and then luckily get out of way to safety. Dealer acknowledged and done a test. The transmission issue is being ignored by Toyota. Toyota of Knoxville is currently attempting to avoid working on fixing this safety issue. No indication other than sudden whining, then grinding, the. Stalling.

Reported
Aug 2025
Incident date
Aug 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11682654 at NHTSA →
Power TrainJul 2025 · ODI 11677151Details +

At 100k miles, car began to make whining noise that changed with accelerating and decelerating. Toyota dealership diagnosed a slipping belt in the transmission and transmission was replaced. Filing NHTSA report due to significant amount of transmission problems the Toyota C-HR has and other owners have experienced.

Reported
Jul 2025
Incident date
Jul 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11677151 at NHTSA →
Power TrainJun 2025 · ODI 11668171Details +

Transmission failed at 87,00 miles

Reported
Jun 2025
Incident date
Jun 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11668171 at NHTSA →
Power TrainMay 2025 · ODI 11660952Details +

The transmission no longer works on my husbands relatively new vehicle, only turning five years old not even a full two months ago. He took it to a dealership in Culpeper, VA to get inspected and was told it needs a CVT transmission replacement totalling a large sum of money which is arguably the full value of the car. Not only has my safety and his safety been compromised due to this issue, but also the safety of our families and other fellow drivers on the road. This issue can cause car accidents where not only is my husband and I’s life in jeopardy, but also nearby drivers on the road due to a manufacturing issue with his car specifically. The car has been inspected by one of Toyota’s dealerships where they identified and confirmed the issue but are refusing to cover the cost of it. This car doesn’t even have 60,000 miles on it, is newly five years old and we are already afraid for our safety being inside it and are trying to look to Toyota, or government agencies to acknowledge this issue and order a recall, as many cars like his are having the same exact transmission issue. This has caused us financial stress, as well as emotional distress which shouldn’t be the case to begin with. At this point should something happen to my husband, this is appearing to be a legal matter on the basis of car safety.

Reported
May 2025
Incident date
May 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11660952 at NHTSA →
Power TrainApr 2025 · ODI 11656653Details +

I started hearing a grinding noise coming from the front driver-side wheel well for about a week. Then one day, while backing out of my driveway, the car suddenly lost power. I was stuck on a slight incline and no matter if I put it in reverse or drive, the car wouldn't move—it just wouldn’t respond like it normally does. A few days after that, I was sitting at a red light with my foot on the brake when the car jerked backwards. Right after that, the check engine light came on, and I noticed the car didn’t handle the same. It felt sluggish to respond when I hit the gas. After the red light incident, I had the car towed to a shop. They told me it had a bad bearing and said the transmission needed to be replaced. I’m reporting this because it felt like a serious safety issue—especially with the car losing power and jerking unexpectedly. I’ve seen other people mention similar problems with this transmission, so I think it’s something that should be looked into.

Reported
Apr 2025
Incident date
Apr 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11656653 at NHTSA →
Power TrainJan 2025 · ODI 11637056Details +

CVT TRANSMISSION - IT CAN GO OUT AT ANY TIME - YES - YES - NO, JUST LOUD NOISE

Reported
Jan 2025
Incident date
Nov 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11637056 at NHTSA →
TiresDec 2022 · ODI 11497522Details +

One tire blowout less than 2k miles, Sidewall and tread on all other tires, not holding air, losing traction causing lose of control and hydroplaning 215/60 17R Pro Continental

Reported
Dec 2022
Incident date
Feb 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11497522 at NHTSA →
Power TrainMar 2022 · ODI 11457570Details +

Faulty CVT transmission, known issue, failed before 90,000 miles. CVT Transmision is supposed to not need servicing, i.e. fluid change, therefore, no service to transmision was done prior.

Reported
Mar 2022
Incident date
Feb 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11457570 at NHTSA →
Electrical SystemJan 2022 · ODI 11446213Details +

Toyota dealership confirmed cup holder within console allowed liquid to leak within the cup holder down underneath into the console which shorted out the communication computer. The cup holders do not have a barrier to keep liquids within this area and will allow liquid to escape into the lower console. When the liquid leaked into that area and later trying to start my car I received a message stating key fob malfunction and to review the owners manual. Toyota said to drive it to their repair shop, but it would not start and had to get a tow. They fixed the key ignition issue and the next day same communication error, took car back and they realized it was from the liquid that leaked from the cup holder. Who has cup holders that are not leak-proof above a computer? Or at least put a shield around the computer so the liquid doesn’t short it out?

Reported
Jan 2022
Incident date
Dec 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11446213 at NHTSA →

This page shows the latest 50 reports to keep it usable. The count above includes every complaint NHTSA has returned for this model year.

Recalls(1)

Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.

Seat BeltsNov 2019 · 19V877000Details +

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 C-HR and 2020 Corolla and Corolla Hybrid vehicles equipped with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.

Risk: In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.

Remedy: Toyota will notify owners, and dealers will inspect the rear seat belt assembly production dates, and replace the assemblies, as necessary, free of charge. The recall began February 7, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 19TB22 and 19TA22.

Open full NHTSA recall record →

A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.

Investigations

0 NHTSA investigations on record

No investigations are on record as of Jul 2026. An empty record is not a clean bill of health.

Crash-test ratings

2020 Toyota C-HR 5 HB FWD NHTSA source

Overall
Frontal
Side
Rollover

Source: NHTSA New Car Assessment Program (NCAP).

Fuel economy by trim

TrimEngineDrivetrainCityHwyCombined
C-HR2.0L 4-cylFront-Wheel Drive273129

EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.

Before you buy

Useful next checks

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Compare the year-by-year record

Open another year for its own evidence-gated decision. TireKick does not crown a best year from raw complaint totals.

2020 Toyota C-HR: frequently asked

What does the complaint record show for the 2020 Toyota C-HR?

Owners filed 54 NHTSA complaints about the 2020 Toyota C-HR. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.

What are the most common problems on the 2020 Toyota C-HR?

The most-reported problem areas are Power Train (74% of complaints) and electrical system (6%).

How many recalls does the 2020 Toyota C-HR have?

1 recall has been issued that affect the 2020 Toyota C-HR, covering components such as seat belts. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.

What gas mileage does the 2020 Toyota C-HR get?

The EPA rates the 2020 Toyota C-HR at 29 mpg combined.