2022 Mercedes S-Class

The factory upgrade 21 inch spoke wheels with Pirelli P-Zero low profile tires are averaging a blow out every 800 miles. 5 flats and 2 sidewall blisters in the last 10,000 miles. Pirelli P-Zero 255/35/R21 Front and 285/30/R21 Rear are all four available for inspection if you tell me to save them before I replace them. There have been thousands of complaints and law suits re this issue just in the last 5 years on mercedes cars with low profile tires; to Mercedes, Pirelli, through legal discovery, to enthusiasts forums, and to NHTSA My first blowout was at 30 mph hitting a 1 1/2" deep pothole full of rain water. That one blew out the front right and blistered the sideall of the right rear at once. Then one of the new replacements blew on hitting a storm drain set 1" into the pavement on the way home from the dealership. I've been driving 60 years, and never had a single pothole blowout before now. Sidewall tears release all or most of the air at once creating an extremely dangerous situation. Somebody will lose control and hurt or kill someone, or behurt while stopped in an unsafe spot. Since the car can't be towed and has no spare, it is exteremely costly and inconvenient to replace a tire. It has cost me thousands so far, and left my disabled wife and me stranded beside the highway. Car is on a flat and one and a blister on a second tire right now in driveway. Best fix is to go to a square wheel/tire fitment using 19" x 8.5" wheels with 35 offset 66.6 mm bore on all four, all season radials. To keep outside diamter the same for the computer, 255/45/R19 /AS/ XL W and with acoustic tuning or dampening to match the quiet factory tires on these cars. 20" wheels is no good, because to maintain diameter would require the same too short 35 sidewall profile on two of the tires. Staggered 19 inch wheels will work, but the square fitment allows for tire rotaion and for the carrying of a spare. Maybe make that optional for replacement recall.

Reported

Jul 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

Vehicle: 2022 Mercedes-Benz S580 The vehicle is experiencing a severe and violent drivetrain "jolt" or "push" during gear transitions, specifically when shifting from 5th to 6th gear at cruising speeds. On multiple occasions, the jolt was so forceful that passengers believed the vehicle had been rear-ended by another car. This behavior is unpredictable and creates a significant safety hazard, as it causes a sudden change in vehicle momentum while driving in traffic. The issue has been reported to the authorized dealer (Fields Mercedes Lakeland) multiple times. The dealer kept the vehicle for over 40 cumulative days and performed motor/transmission mount replacements and "software calibrations," yet the violent shifting persists. Additionally, the engine produces an excessive vibration and loud noise during extended operation in high temperatures, which ceases only when the ECO/Auto-stop mode engages. I am concerned that the transmission or torque converter may fail abruptly while at highway speeds, potentially leading to a loss of propulsion or a rear-end collision due to the unexpected deceleration/jolt behavior. The vehicle is suffering from chronic oil consumption issues. The 'Check Engine Oil Level (Add 1 Quart)' message has appeared twice: once on 10/31/2025 and again on 04/17/2026. This is despite the vehicle being exclusively serviced by Mercedes-Benz Lakeland. This recurring engine issue, combined with the violent drivetrain jolts and shifting failures, significantly compromises the vehicle's safety and reliability."

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

While driving a 2022 Mercedes-Maybach S680 at approximately 40 to 65 mph, multiple advanced driver assistance and safety systems suddenly became inoperative at the same time. The vehicle displayed warnings including Active Steering Assist Inoperative, Active Brake Assist Functions Limited, Active Distance Assist Inoperative, Blind Spot Assist Inoperative, Lane Change Assist Unavailable, and Emergency Stop Assist Unavailable. These warnings appeared while the vehicle was in motion and reduced steering support, braking assistance, and collision avoidance functionality. The failures occurred without warning and created a safety concern because critical driver assistance systems were disabled during highway driving. The problem has occurred more than once and affects multiple electronic safety systems simultaneously.

Reported

Feb 2026

Incident date

Sep 2023

Mileage

Not provided

Outcome flags

None reported

On multiple occasions, after the vehicle had been parked and not driven for approximately five days or more, the automatic parking brake locked in place and would not release. I attempted standard methods to disengage the brake, including manual release procedures and lightly rocking the vehicle, without success. The only way to release the brake was to apply significant pressure to the accelerator while in reverse, which caused the brake to suddenly unlock. The first incident occurred while the vehicle was parked in my home garage. At the time, my grandson was playing nearby. The sudden release of the brake after applying the accelerator created a dangerous situation and was extremely alarming. A second incident occurred several days later while I was on vacation. In this instance, I made sure no one was near the vehicle before attempting to release the brake. Anticipating the issue, I had my left foot ready to push on the breaks when I accelerated using my right foot which releases the parking. I brought the vehicle to a Mercedes-Benz dealership on January 5, 2026, where the car remained for nearly ten days. The dealership was able to replicate the issue exactly as described. The service advisor also had to apply significant accelerator pressure to release the locked parking brake. A certified Mercedes-Benz technician inspected the vehicle thoroughly, including scanning for fault codes and checking for rust or mechanical issues, but ultimately advised that this behavior was considered “normal operation.” I find this explanation concerning. Having to apply forceful acceleration to release a locked parking brake presents a clear safety risk, particularly in confined spaces such as garages or parking structures, and could easily result in property damage or personal injury

Reported

Jan 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

Was driving the car at 3:00 P.M. and all of a sudden thr dash display when total black out nothing on the display screen. Speed,fuel,turnning singles nothing total black out. Took it to the dealership to fix as this can and would be a life threathing at loss of life could and can happen in a traffic sistiution

Reported

Jan 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

Mercedes-Benz S580 equipped with 21-inch wheels has experienced numerous tire blowouts over the course of ownership — too many to count. The blowouts occurred during normal driving on typical roads. Several blowouts caused rim damage and created a dangerous situation, including moments where I nearly lost control of the vehicle. This appears to be a design defect involving the 21-inch wheel and low-profile tire configuration, which seems structurally inadequate for normal road conditions. The failures are recurring and not due to isolated hazards. Other S580 owners have reported identical issues with repeated blowouts on 21-inch wheels. This presents a serious safety hazard, and a permanent remedy is needed.

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2022 Mercedes-Benz S 580. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated and the engine stalled. The vehicle was taken to the dealer, where it was diagnosed with a failed CAM shaft solenoid. The contact was informed that the CAM shaft solenoid needed to be replaced. In addition, the contact was informed that the engine needed to be dismantled. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact referenced an unknown recall with a similar failure description; however, the VIN was not under recall. The failure mileage was approximately 55,000.

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

Subject: Report of Spontaneous Sunroof Explosion - Mercedes S580 2022 Model Dear National Highway Traffic Safety Administration, I am writing to report a concerning incident that occurred on [XXX] at approximately [XXX] while I was driving my 2022 Mercedes S580 to work on [XXX] N. During my drive, I experienced a sudden, loud explosion within the vehicle. Initially, I believed it was either a gunshot or that I had been rear-ended. In a state of confusion, I quickly pulled over to the shoulder to assess the situation. Upon closer inspection, I discovered that my sunroof had shattered spontaneously. I am certain that this was not caused by an external object, such as a falling stone. There were no overpasses, bridges, or surrounding traffic that could have contributed to the damage. This was an extremely frightening experience, and I believe it is important to bring this matter to your attention for safety considerations. I have also reported this incident to my local Mercedes-Benz dealership. Thank you for your attention to this serious safety concern. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Sep 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

Over ~3 years of ownership, the vehicle has experienced recurrent electrical and engine-management issues, resulting in 15+ service visits and ~100 cumulative days out of service at an authorized dealer. Patterns include: (1) electrical—keyless entry intermittently unresponsive, instrument cluster flickering/rebooting, multiple warning messages including a battery/electrical icon, HVAC/A/C becoming inoperative without cooling; and (2) powertrain/engine—check-engine light (MIL) illuminated, hesitation/limited power on initial acceleration, and rough operation after start. Safety risk: intermittent failure to unlock/start can leave occupants stranded; loss of power/hesitation creates risk when merging or crossing intersections; multiple warning messages/flicker are distracting; and loss of A/C in hot conditions has required operation with windows down to avoid heat stress. Reproduction/confirmation: The concerns have been observed by the dealer on multiple visits with fault codes recorded (codes UNKNOWN to me). Repairs/updates have been attempted, but symptoms recur after service. The vehicle has been inspected repeatedly by the authorized dealer and remains available for inspection upon request. Warnings/symptoms prior to failure: intermittent MIL, battery/electrical warning, cluster glitches/flicker, and A/C blowing warm air; some events followed periods where the vehicle would not unlock or start on the first attempt. Root cause: UNKNOWN.

Reported

Sep 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

mechanical and safety-related failures observed in a Mercedes-Benz vehicle, specifically involving the suspension system, wheels, and braking components. Despite extensive repair efforts—including replacement of all four wheels and tires, complete AWD four-wheel alignment, and diagnostics performed at authorized Mercedes-Benz dealerships—the underlying issues persist. To date, the total cost incurred in attempting to remedy these defects exceeds $15,848. The vehicle and its components have been inspected by two independent Mercedes-Benz dealer service centers and a certified third-party auto inspection firm. All parties have confirmed, through drive testing and diagnostics, that the problems are reproducible and continue to impair vehicle safety and performance. The suspension and associated hardware have been identified as the root cause of instability and braking inconsistencies. These findings align with broader patterns observed in similar vehicles, suggesting a recurring defect that warrants intervention by the manufacturer. Despite clear evidence from multiple independent sources, the manufacturer has failed to initiate a recall or implement corrective measures. This failure poses an ongoing safety risk to operators and the general public. The vehicle remains available for further inspection upon request. Immediate attention to this matter is expected to prevent further liabilities and protect consumer welfare.

Reported

Jul 2025

Incident date

Jul 2023

Mileage

Not provided

Outcome flags

None reported

The following pictures will again show the issues that I'm having while driving my 2022 S Class Mercedes, while using the cruise control on the Belt Parkway. It shows me stuck in traffic and, although I can only go 11 miles an hour while I’m stuck in traffic, the cruise control wants to push it to 80 mph, which is indeed VERY VERY DANGEROUS!! as you can well imagine. Also, as you can see in the second picture, I have the cruise control set to 39 MPH. I have been writing for the past two months with no resolve as yet. The repair records speak for themselves and still Mercedes Benz offers no remedy. It would appear that it's going to take a severe accident or fatality to bring some type of action on your part to replace this vehicle, which is definitely a LEMON!!

Reported

Mar 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

Here we go again, while driving on a side road with a 20 mph school speed limit, the cruise control wants to SPEED UP to 60 mph!! WHAT IS IT GOING TO TAKE TO REMEDY THIS BEFORE I’M INVOLVED IN A SERIOUS ACCIDENT!!

Reported

Mar 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

I leased my 2022 S 500, Mercedes Benz. on September 28, 2022 and after about a year, I have had issues with the large screen/radio and cruise control in the vehicle. All events are documented at the Rockville Centre, Long Island service center. I have made numerous complaints beginning in January of this year through emails and was assigned a case number with Mercedes Benz corporate which is 12240831. On numerous occasions, while using the cruise control set to 50 MPH, the vehicle will accelerate to  80 MPH  on a highway with a  50 MPH speed limit. Then on other occasions,  while using the cruise control, the vehicle will accelerate to  80 MPH  on a highway with a  25 MPH speed limit. Then,  at other times, while using the cruise control set to 50 MPH, on a highway which has a 50 MPH speed limit, the car will reduce to 10 MPH .  All of these scenarios are  VERY  DANGEROUS  as you can well imagine. On many other occasions, the screen map will become blurry & distorted causing confusion as to my whereabouts. **The time has come for a replacement/repurchase of this vehicle and,  I believe, at this time, this vehicle should be considered for the  "LEMON LAW"  under all applicable State and Federal laws.   I can send a separate email with all of the pictures of the screen and cruise control issues.

Reported

Mar 2025

Incident date

Jun 2023

Mileage

Not provided

Outcome flags

None reported

as a loyal Mercedes Benz customer for the past 15 years, here I am writing to you for the fourth time since January 28th. of this year. My case number is [XXX]. I leased my 2022 S 500, VIN # [XXX] on [XXX] and after about a year, I have had issues with the large screen/radio in the vehicle. All events are documented with your Rockville Centre, Long Island service facility where the staff has been very helpful. On numerous occasions, while using the cruise control set to 50 MPH, the vehicle will accelerate to 80 MPH on a highway with a 50 MPH speed limit. Then on other occasions, while using the cruise control, the vehicle will accelerate to 80 MPH on a highway with a 25 MPH speed limit. Then, at other times, while using the cruise control set to 50 MPH, on a highway which has a 50 MPH speed limit, the car will reduce to 10 MPH . All of these scenarios are VERY DANGEROUS as you can well imagine. On many other occasions, the screen map will become blurry & distorted causing confusion as to my whereabouts. On a side note, we had an usually warm day [XXX]. here in New York City of about 55° and while riding around NY City, the air conditioner was not cooling properly and was brought in for service shortly afterwards for that issue as well as all of the screen issues. The same problem with the air conditioning occurred last week as the temperatures in New York City were about 55° and, frustrated again, I brought the vehicle in for the air conditioner and screen issues and they kept the vehicle for ten (10) days!!. **The time has come for a replacement/repurchase of this vehicle and, I believe, at this time, this vehicle should be considered for the "LEMON LAW" under all applicable State and Federal laws. I will be sending a separate email with a few pictures of the screen issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Mar 2025

Incident date

May 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2022 Mercedes-Benz S580. The contact received notification of NHTSA Campaign Number: 24V704000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported

Jan 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

Check engine light came on few occasions. Took to the dealer and told it’s just a false alarm no problems. On the night of sept 12th 2024, I’m my way home I lost the ac cooling all of a sudden. I was only 5 mts from home. Once inside my garage I saw to my horror some smoke coming from under yhe hood. Upon opening saw some charred wires and some wire smoldering and smoke was coming out of it. Scared for my family I parked my car outside overnite and called the dealer. They had the car towed away the next day. Got my car back on 6 th of November 2024, with a laundry list of problems and issues, that they had supposedly fixed. Three or four various engine wiring harnesses were replaced, due to charring or melting, probably due to the heat. The engine and transmission were lifted off to fix all the wires and what not. I have all the invoices. And video and pictures of some wires and smoke. They don’t have an explanation for this. The recent recall about ecu maybe suggests the overheating of engine and causing the wires to burn out and some wires started burning almost causing fire if not caught in time. Called Mbusa and they didn’t show any concern. But one week after this incident they issued that ecu engine heating warning. Off course there is no repair for that. This is a fire hazard waiting to happen.

Reported

Dec 2024

Incident date

Sep 2024

Mileage

Not provided

Outcome flags

Fire

Headunit goes offline blank screen and limits controls back up camera defrost and temperature controls

Reported

Nov 2024

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

None reported

Brakes seize when wet. That is, after a car wash or following exposure to rain, the accelerator must be pressed with abnormally greater pressure to get car moving from parked position. Loud, screeching sound emanates when brake releases. This malady continues severally. Resting lightly on brake pedal to dry out turning brake rotors, does not help. Eventually, problem disappears until the next wet episode. -Per Mercedes Authorized Dealer, there is no fix; problem is common to Mercedes 223 series. -Risk of collision exists in both modes, Drive as well as Reverse. This, due to sudden jump forward or rearward under brake-seize conditions. -Issue is ongoing, not a single incident. Remains unresolved. [At age [XXX] , I have over [XXX] driving experience. The above is an abnormal-with-risk, issue.] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Nov 2024

Incident date

Sep 2024

Mileage

Not provided

Outcome flags

None reported

The car slams on the brakes for no reason. phantom braking. i have been tailgated because cars behind me - particularly on tye highway - think i’ve brake checked them (but it was the care slamming on the brakes). the door handles don’t open/deploy reliably. sometimes they work, sometimes they don’t. the touch screens are incredibly dangerous - especially when the system freezes or doesn’t work properly - which is often. there are almost no physical buttons. the system software & touchscreens are VERY glitchy and often doesn’t function properly. touch-sensitive buttons on the steering wheel get activated just from me driving. functions turn on and off just because my hands in on the steering wheel. it’s dangerous. the car had 7 flat tires in 1 year. it’s too heavy for the 21” low profile tires. MBUSA has been made aware of the multitude of problems. The car is constantly at the dealership for warranty repairs. It's a lemon, but MBUSA won’t do anything about it. not until someone gets killed. MBUSA blows me off with every interaction and complaint i make about the quality problems with this car. They don’t care.

Reported

Sep 2024

Incident date

Sep 2024

Mileage

Not provided

Outcome flags

None reported

I have the 2022 S 500 with 21 inch mag spoke rims with Pirelli 255/35R21 tires on it which comes stock from Mercedes Benz. I have now been in almost 15 tires repair claims and 3 rim replacements because of how poorly Mercedes designed the rims then put a tire soon the car that cannot handle the weight of the car. I hit a pot hole and my whole tire blew out almost causing a severe crash. this is again the almost 15th time this has happened. I took the car to Mercedes Beverly Hills and the service advisors say that now there is $16,000 dollars in damages on the car fro the constant impact it has taken from the rims being poorly designed on the car. I have asked many times to replace the tire brand to a better and thicker tire. but Mercedes will not allow that and demands I pay over 16k in damages to fix suspensions and the drive unit issues.

Reported

Jul 2024

Incident date

Jul 2024

Mileage

Not provided

Outcome flags

2 injuries

We're on our fifth windshield, and I'm concerned that there is some sort of structural issue. We've lived in the same area for more than 10 years and have never had this problem with any of our other cars, SUVs, or trucks. Sometimes, it sounds like a piece of sand has hit the windshield, and BOOM...another cracked windshield, but it always cracks on the driver's side. This isn't normal. Also, settings don't save to our profiles, and the backup warning signal doesn't work dependably. We've had these things looked at several times by the dealership. They have no answers.

Reported

Jun 2024

Incident date

Jun 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2022 Mercedes-Benz S580 equipped with Pirelli Tires, Tire Line: PZero PZ4, Tire Size: 255/35/R21, DOT Number: [XXX] . The contact stated that the vehicle was purchased 6 months prior and while observing the vehicle, both the front original tires had bubbles. The vehicle was taken to the dealer. The tires were replaced with the same brand and tire line. The contact stated that while driving approximately 40 MPH 4-months later, the passenger's side front tire had a blowout. The vehicle was towed to a different dealer. The tire was replaced with the same brand and tire line. The contact stated that 2 months later, the failure recurred with the passenger's side front tire where there were bubbles on the tire. The vehicle was taken to the initial dealer. The tire was replaced with the same tire and tire line. The failure recurred 5 months later. The vehicle was taken to the initial dealer where the tire was replaced with the same tire and tire line. The contact stated that the failure recurred 3 months later. The tire was not replaced. The manufacturer was not made aware of the failure. The vehicle failure mileage was approximately 2,815, and the tire failure mileage was approximately 2,815. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

May 2024

Incident date

Mar 2023

Mileage

Not provided

Outcome flags

None reported

HIGH VOLTAGE BATTERY ISSUE, WHICH CAUSES THE ALTERNATOR & LOW VOLTAGE BATTERY TO BURN OUT.

Reported

Mar 2024

Incident date

Feb 2024

Mileage

Not provided

Outcome flags

None reported

Camera which provides data to key ADAS features repeatedly malfunctions. Car reports “camera view restricted” rendering many safety features inoperable. It does so repeatedly. Dealer service department says camera cover is malfunctioning and part is on back order. This renders the car unsafe since the various safety features are inoperable and the warning message pops up,so often as to be distracting.

Reported

Feb 2024

Incident date

Feb 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2022 Mercedes-Benz S580. The contact stated while driving 70 MPH, the vehicle lost motive power. The contact was able to veer to the side of the road. The contact stated that the failure reoccurred several times while driving. The check engine warning light was illuminated. The vehicle was taken to the dealer, where the cam adjuster was replaced; however, the failure persisted. The vehicle was taken back to the dealer. The vehicle was not repaired. Additionally, the contact received notification of NHTSA Campaign Number: 23V445000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The manufacturer was notified of the failure and a case was opened; however, no further assistance was provided. The failure mileage was approximately 5,000.

Reported

Dec 2023

Incident date

Aug 2022

Mileage

Not provided

Outcome flags

None reported

While driving on highway car made a complete sudden full stop This has happened twice in last 60 days Thankful car behind was far enough away to avoid a rear ender Second problem is dealer still not addressing fuel pump recall

Reported

Nov 2023

Incident date

Nov 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2022 Mercedes-Benz S500. The contact received notification of NHTSA Campaign Number: 23V445000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated, and the vehicle stalled. The vehicle was towed to the dealer, who replaced the fuel pump however, the contact stated that the failure recurred twice. The vehicle was taken to the dealer; however, the vehicle was not repaired. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 12,000. VIN tool confirms parts not available.

Reported

Sep 2023

Incident date

Apr 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2022 Mercedes-Benz S580. The contact stated that while driving at an undisclosed speed, the vehicle vibrated violently. The low tire air pressure warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the front driver’s side tire. The contact was informed that bubbles had developed on the tire side wall, requiring a replacement. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who diagnosed an additional failure with the front driver’s side wheel requiring a replacement. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who determined that the vehicle required tire rebalancing. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who determined that the vehicle required an alignment. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related it to NHTSA Campaign Number 22V194000 (Suspension, Power Train), but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 300.

Reported

Sep 2023

Incident date

Jan 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2022 Mercedes-Benz S500. The contact received notification of NHTSA Campaign Number: 23V445000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported

Sep 2023

Incident date

Jun 2023

Mileage

Not provided

Outcome flags

None reported

This is absolully manufacture design error, it might causing accident day and night to anyone who drive Mercedes Benz S-class what I see it, I had really nightmare in New York city when rainy night, because I can not see side mirror when I need see it, only I can get a refection on side mirror, especially rainy dark night in the city when street lights is reflected from air vent to side mirror and sun lights hit air vent and reflect to side mirror, this is great dangerous for anyone who has Mercedes Benz S-class, when reflection on to side mirror, PS: I could not put correct speed on your system, only I took picture when stop the car,

Reported

Sep 2023

Incident date

Jul 2023

Mileage

Not provided

Outcome flags

None reported

1. The tires//rims on this vehicle are causing extremely excessive tire blowouts. I have had at least 5 tire blowouts in the last 6 months alone along with 8-10 tire changes due to bubble forming on sidewall. This is a widespread issue on this vehicle in which I have read that many others are also experiencing the same. The vehicle is available for inspection. 2. A tire blowout while driving can be extremely hazardous especially on the freeway. 3. The problem with this vehicle has been confirmed with the dealer. However, they are unable to pinpoint what is exactly causing these excessive tire blowouts. 4. No, the vehicle has not been inspected. 5. No warnings prior to incidents.

Reported

Sep 2023

Incident date

Sep 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2022 Mercedes-Benz S500. The contact stated that while driving at 50 MPH, the vehicle inadvertently lost motive power, but the contact was able to pull to the shoulder of the roadway. After restarting the vehicle, the vehicle seemed to return to normal functionality. The check engine warning light was illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was repaired, but the failure reoccurred. The contact related the failure to NHTSA Campaign Number: 23V445000 (Fuel System, Gasoline) for which the VIN was included. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 34,000.

Reported

Aug 2023

Incident date

Jun 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2022 Mercedes-Benz S580. The contact received notification of NHTSA Campaign Number: 23V445000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled and inadvertently lost motive power with the check engine warning light illuminated. The contact stated that the vehicle was towed to the dealer to be diagnosed; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 4,000. VIN tool confirms parts not available.

Reported

Jul 2023

Incident date

Jun 2023

Mileage

Not provided

Outcome flags

None reported

While driving on the freeway at approximately 40 mph on May 10, the yellow check engine light came on. I was approximately 200 miles into the current tank of gas, I stopped and checked to make sure the gas cap was properly secured. There were no obvious drivability issues. I immediately dropped the car off at Mercedes of Ontario, California, and they were able to confirm the problem, but could not clear the code, or determine the root cause of failure. Ontario Mercedes has now had my car for 6, days and that they are waiting for a M/B factory technician to tell them what to do.

Reported

May 2023

Incident date

May 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2022 Mercedes-Benz S580. The contact stated that while driving approximately 50 MPH and entering the highway, the vehicle experienced an inadvertent brake failure. There was no warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that a software update was needed. The vehicle was repaired; however, the failure persisted. The contact stated that on another occasion while driving approximately 15 MPH, the failure recurred. The contact was able to depress the brake pedal and then continued driving. The contact stated that several unknown warning lights became illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 1,000.

Reported

Mar 2023

Incident date

Jan 2022

Mileage

Not provided

Outcome flags

None reported

I have had two separate incidents where the automatic braking system engaged causing vehicle to come to a complete stop almost causing me to get rear ended by another vehicle. The first time there was no sign of a vehicle in the front of me. It happened at about 55 miles an hour on the expressway. I took the vehicle back to the dealer and they claim they haven't had any issues so they download some new software and said that should take care of the problem. The second time happened today. I was entering a roundabout at 15 miles an hour (there was a vehicle about 15 feet ahead of me) my vehicle suddenly stopped (vehicle behind me hit their brakes almost hitting me). I emailed the dealer a video clip of the incident but have had no response at this point. I have lost confidence in the safety of the vehicle at this point. I have a dash cam video I can send if needed.

Reported

Mar 2023

Incident date

Mar 2023

Mileage

Not provided

Outcome flags

None reported

Was driver the car at 35 mph when the automated emergency breaks activated and made the car into a full stop. No cars or anyone was in front of the car. This happed again two days later doing about 30mph with no one around the car. Car had proximity 3000 miles My heads-up display stopped working on the car twice. First time it stopped the dealer had to order a new one and replace it. Same problem happed again after 2 month. Car lock does open when the car is running. I had a dad sitting the car and I came out with the keys with engine was running. The car locked itself and when pressed the unlock button on the key it doesn’t open. Have this problem multiple time.

Reported

Feb 2023

Incident date

Feb 2023

Mileage

Not provided

Outcome flags

None reported

New S500 Benz, 1700 miles on the car, 2 months on the road only. Issues started right off the batt after purchasing this new S500. Car refuses to start daily, check engine light, 12v battery light, 48v battery needs service light, come on even tho the cars voltage is not low and is driven daily on highway. Took to the dealer, dealer says car needed to be driven more even tho its driven daily. Dealer stated voltage of the 12v battery was low, they charged the battery manually and stated that the cars ECU recorded a voltage problem. They cleared the ECU and released the car after 1 week in the shop under warranty. Next day the car was driven after it came out the shop, the car again gave a check engine light, 12v battery light, 48v battery needs service warning message. After driving the car for a bit the car completely went haywire. All interior electrical went out. Center counsel not working, dash console showed over 30 warning lights and messages ranging from electrical to low brake fluids including check engine light, SRS inoperable message, and many many more messages telling me to stop driving the car. Car is scheduled to be taken back to the dealer for another checkup. This time car must be towed in since it refuses to even turn on or to unlock the doors or windows. This car seems to be having major electrical issues as well as major computer problems. This car is unsafe to drive since it can stall out while driving. At this point i will be contacting mercades benz corporate to speak to someone about these major issues. As it stands the dealership is unaware of how or why the car is acting this way and do not know how to fix it. A true lemon indeed. Please view pics attached

Reported

Dec 2022

Incident date

Dec 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2022 Mercedes-Benz S580. The contact stated that while driving at 30 MPH with the cruise control activated, the vehicle inadvertently accelerated due to the cruise control feature failing to recognize the correct speed limit sign. The dealer was made aware of the failure and informed the contact to deactivate the cruise control feature. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,000.

Reported

Nov 2022

Incident date

Nov 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2022 Mercedes-Benz S500. The contact stated while driving at an undisclosed speed and making a left turn, the Adaptive Braking System inadvertently activated and the vehicle experienced hard braking. There were no objects in the roadway. There were no warning lights illuminated. The contact called the local dealer who scheduled a service appointment however, the vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 4,800. The VIN was not available.

Reported

Sep 2022

Incident date

Aug 2022

Mileage

Not provided

Outcome flags

None reported

I was going at 70 miles without any car in the front and abruptly the break assistant activate , that happened twice , yesterday and today , and I am scare because instead of prevent an accident it will be causing one

Reported

Sep 2022

Incident date

Sep 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2022 Mercedes-Benz S580. The contact stated while driving 35 MPH, the vehicle experienced phantom braking with the Active Brake Assist warning light illuminated. The contact stated that the vehicle operated normally after the failure. The dealer was contacted and the vehicle was picked up by a representative. The manufacturer was not contacted about the failure. The failure mileage was 6,003.

Reported

Aug 2022

Incident date

Aug 2022

Mileage

Not provided

Outcome flags

None reported

I am an owner of a 2022 Mercedes Benz. The car is equipped with optional 21" AMG wheels paired with Pirelli P Zero MO-S (Mercedes original equipment) tires. P255/35R21 front and P285/30R21 rear. With only 490 miles on the odometer I experienced a catastrophic failure of the front passenger-side tire after going over what seemed to be an insignificant pothole. While at the servicing dealer I noticed same car as mine with 21" wheels with a blown front driver-side tire and destroyed rim, I even took a picture of it. My service advisor confirmed that this is a very common issue that they see at least once or twice a month. That's in a city with maybe a 100 of these cars in total. "This should be a class action lawsuit" were his exact words. I had to wait over a week to get the car back as there is a nationwide shortage of this particular tire. My service advisor agreed that this also points to a higher than normal rate of failures that creates this shortage. I am an active member of the MBWorld.org forums where Mercedes owners come to discuss their vehicles. There are multiple threads about this very tire and a number of owners that experienced multiple failures, some as many as three times. It is common to have both the front and the rear tire fail after going over the same pothole, or in some instances the front tire failed while the rear developed a bubble and needed to be replaced as well. The only solution that people found was to replace Pirelli tires with Michelin Pilot 4S tires in the same size. I escalated this case to Mercedes-Benz Customer Advocacy and after several days was informed that Mercedes is not accepting responsibility for this faulty equipment and advised to seek resolution with Pirelli. This is clearly unacceptable and is not a matter of expenses or inconvenience. This is a huge safety risk as these tires seem to be either defective or unsuitable for such a heavy vehicle. At high speeds this could lead to fatal accidents.

Reported

Jul 2022

Incident date

Jul 2022

Mileage

Not provided

Outcome flags

None reported

NEW 2022 S580 DEFECTIVE PASSENGER SEAT BELT BUCKLE (FEMALE) FAILS TO ENGAGE. APPEARS TO BE A MANUFACTURING DEFECT AND/OR POOR QUALITY CONTROL. LATCH FLANGE APPEARS TO BE ENGAGED EVEN WITHOUT SEATBELT (MALE) BUCKLE TO RESTRAIN. SEATBELT THEREFORE UNUSABLE. ADDITIONAL RISK THAT LATCH MAY NOT DISENGAGE AND LEAVE OCCUPANT TRAPPED IN SEAT UNABLE TO RELEASE BUCKLE.

Reported

Apr 2022

Incident date

Apr 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2022 Mercedes-Benz S500. The contact stated that the passenger’s side headlamp was intermittently strobing while driving. The contact also stated that the front driver’s and passenger’s side doors were heavy. The contact stated that the driver’s and passenger’s side door stop features were inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 2,000. The VIN was not available.

Reported

Mar 2022

Incident date

Jan 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2022 Mercedes-Benz S500. The contact received a notification for NHTSA Campaign Number: 21V00J000 (Electrical System, Communication) however, the parts for the repair were unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact also mentioned that he experienced a blowout failure with the passenger’s side front Pirelli PZero Tire, Tire Size: 255/35/R21, DOT Number: 1UN13874K. The contact stated that he replaced the tire with the spare; however, the vehicle was not taken to an independent mechanic or dealer. The contact stated that approximately a week later, the driver’s side tire experienced the same blowout failure and was taken to an independent mechanic. The contact stated that the driver’s tire had the same tire information as the front passenger’s side tire. The mechanic informed him that there were bubbles formed on the rear passenger’s side tire; Tire Size: 255/30/R21, DOT Number: IXTY8464L. The mechanic suggested that all the tires be replaced. The tire and vehicle manufacturer was not notified of the failure. The tire failure mileage was approximately 2,000. VIN tool confirms parts not available.

Reported

Feb 2022

Incident date

Dec 2021

Mileage

Not provided

Outcome flags

None reported