2016 Mazda CX-3

It’s a safety risk with this car. The converter burns super fast, causing issues that seem like it’s related to transmission or alternator.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

While driving on the highway on a posted 65mph, the fuel remaining on the vehicle was posted at 1/4, approx. 75miles remaining. The vehicle abruptly stalled and I managed to pull over on the side of the road. The vehicle then refused to start again. Had to bring it to a fuel station and refueled leading to the vehicle starting again. Dealership diagnosed a bad fuel pump and fuel rail.

Reported

Jan 2025

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2016 Mazda CX-3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported

Dec 2024

Incident date

Jul 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2016 Mazda CX-3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera image was distorted on several occasions, and was black on other occasions. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000. VIN tool confirms parts not available.

Reported

Oct 2024

Incident date

Apr 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2016 Mazda CX-3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported

Jun 2024

Incident date

Jun 2024

Mileage

Not provided

Outcome flags

None reported

What component or system failed or malfunctioned, and is it available for inspection upon request? Rear view camera and speedometer How was your safety or the safety of others put at risk? Rear view camera restarts and flickers so seeing behind while in reverse is dangerous. The electrical component issues have bled over to the digital speedometer, making it difficult to see the speed at which you are driving. Has the problem been reproduced or confirmed by a dealer or independent service center? Unknown Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Unknown Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No

Reported

May 2024

Incident date

May 2024

Mileage

Not provided

Outcome flags

None reported

My recent experience with the service at Putnam Mazda was extremely disappointing and frustrating. What should have been a routine visit turned into a distressing ordeal. My car suddenly died on the freeway without warning lights, prompting me to bring it in for servicing. Initially, I appreciated being offered a loaner car. However, subsequent communication regarding the repair was inadequate and concerning. I received an email stating the necessary part wouldn't be available until July and was abruptly instructed to return the loaner car immediately, with no consideration for my circumstances. This lack of empathy was shocking, especially as a loyal Mazda customer. Furthermore, I experienced racial and gender profiling throughout the ordeal. Instead of addressing my concerns, I was met with aggression and threats of police involvement, making me feel targeted and discriminated against. When I questioned this response, I was told my email was "direct," justifying the aggression. Additionally, the loaner agreement lacked an expiration date. Despite being assured they would provide a grace period if needed, I was demanded to return the car immediately, with false claims about the agreement. This manipulation, gaslighting, and harassment are not only unethical but also against the law. To exacerbate matters, safety concerns with my vehicle were brushed aside. Despite my car having a non-working engine, the dealership suggested I drive it off the lot. This reckless recommendation not only endangered my safety but also the safety of others on the road. Despite repeatedly expressing these safety concerns, the dealership did nothing to address them. Responding to a concerned customer with threats of police involvement is never justified. Instead of addressing my concerns, I was met with aggression and threats. They threatened to report the car stolen and demanded I drive my car without a working engine. This behavior was unwarranted and left me feeling insulted and degrad

Reported

Apr 2024

Incident date

Mar 2024

Mileage

Not provided

Outcome flags

None reported

THE HEADLIGHTS HAVE CONTAINED MOISTURE FOR THE LAST 4 YEARS, CAUSING DIFFUSED, DIMMED VISIBILITY AT NIGHT...VERY DANGEROUS. ALSO, CONCERNED THAT ELECTRICAL MAY BE AFFECTED EVENTUALLY.... Mazda still will not recall and repair?? on fixed income, to pricey for me to repair!

Reported

Feb 2024

Incident date

Jan 2018

Mileage

Not provided

Outcome flags

None reported

The infotainment center has a mind of its own. It's going berserk. Others have said that it is like a ghost is taking over control. When in park, or at a stop light, I have no control over the screen. It changes channels, or calls random people (If I have my phone connected via bluetooth.) This doesn't happen when in drive, above a certain speed. (Mazda has the infotainment set for the touchscreen to not function above a certain speed.) This is a safety issue because it is distracting. I have contacted Mazda and they currently are refusing to pay for the replacement.

Reported

Feb 2024

Incident date

Oct 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2016 Mazda CX-3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention). The contact stated that while in reverse (R), the back over prevention camera flickered. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.

Reported

Feb 2024

Incident date

Sep 2021

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2016 Mazda CX-3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The contact stated that the rearview camera had failed to operate as needed. The manufacturer was made aware of the issue. The approximate failure mileage was 58,000. VIN tool confirms parts not available.

Reported

Jan 2024

Incident date

Jul 2023

Mileage

Not provided

Outcome flags

None reported

My Mazda CX3’s touchscreen started registering “ghost presses” without any input from me. This leads to the car scrolling through contacts and placing calls while driving. This almost caused an accident as I was scrambling to avoid the embarrassment of randomly dialing someone multiple times. Many others have also experienced the same issue with their Mazda infotainment systems. This should be a recall as the sudden distraction and panic caused by this poses a serious safety risk.

Reported

Dec 2023

Incident date

Dec 2023

Mileage

Not provided

Outcome flags

None reported

Mazda CX3 Connect touch screen in the center display may not accept touch commands properly and faded. The film inside the touch screen may be corroded due to moisture

Reported

Oct 2023

Incident date

Oct 2022

Mileage

Not provided

Outcome flags

None reported

Drivers seat constantly sinks down as you are driving. It will not stay in place. It has a manual seat up and down lever. I have been having this problem every since purchased. I have look for solutions but found none. I am not the only one with this problem as I found out online. It is a seat manufacturer problem!

Reported

Oct 2023

Incident date

Jan 2019

Mileage

Not provided

Outcome flags

None reported

I was recently served a notice in regards to our back up camera. Of greater concern is the moisture issue in the headlight that MAZDA seems to not be concerned about. However my inspection mechanic seems to be offended and warns it shan't pass PA inspection. Why won't Mazda deal with this defect? If you poll other owners the concern is not random. Many folks have paid hundreds of dollars for a replacement. As retired folks this is an obstacle due to very limited SS income. As a senior I have driven over 50 years WITHOUT a gadget showing me a picture. I use my mirrors as I was taught by the policeman instructor. However I was ALWAYS in need of my headlights! Seems obvious which should be priority. What help can your team offer this discouraged Mazda owner? [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Sep 2023

Incident date

Apr 2020

Mileage

Not provided

Outcome flags

None reported

The Lane Departure Warning on both left and right side mirrors sporadically does not work. This is the first time I'm reporting it to NHTSA. but the problem has been going on for at least three months. The LDW lights appear when I turn on the engine, but sporadically do not appear in traffic when there is a vehicle near my left or right side. Sometimes the LDW works fine, and other times, not at all. I never know until I'm in traffic if the LDW will work -- which puts me at risk when changing lanes unless I physically turn my head to check traffic, which defeats the whole purpose of LDW. The car mechanic who changes my oil every three months did a diagnostic check and could not explain the on-again/off-again LDW lights.

Reported

Sep 2023

Incident date

Sep 2023

Mileage

Not provided

Outcome flags

None reported

Condensation in the headlights assembly. It’s a common problem. I have already drivers side front replaced at the dealer, now the passenger side front is showing lots of moisture inside the headlamp. Super dangerous as it defuses the light, limiting visibility in the dark. Mazda, please do something!!! This is ridiculous. I have attached a photo of the headlight that has water in it. The second attachment is the paperwork that came when they replaced the drivers side for the same issue under warranty.

Reported

Jul 2023

Incident date

Feb 2023

Mileage

Not provided

Outcome flags

None reported

THE HEADLAMPS CONTAIN AND HOLD MOISTURE, ALTHOUGH THERE ARE NO CRACKS. THIS IS CAUSING MOISTURE, AND THERE IS A CONCERN THAT ELECTRICAL PROBLEMS MAY OCCUR IN THE FUTURE.

Reported

May 2023

Incident date

May 2023

Mileage

Not provided

Outcome flags

None reported

The contact's daughter owns a 2016 Mazda CX-3. The contact stated that while her daughter's vehicle was in reverse(R), the vehicle failed to stop upon the depression of the brake pedal. There was no warning light illuminated. The contact stated that her daughter engaged the parking brake; however, the vehicle continued to roll back until the vehicle hit a curb and stopped. The vehicle was taken to an independent mechanic who noted that the failure was not brake related but was a computer malfunction. The contact called a dealer who referred her to the NHTSA hotline for assistance. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 57,000.

Reported

Feb 2023

Incident date

Feb 2023

Mileage

Not provided

Outcome flags

None reported

Infotainment system and screen failure. The screen develops "spiderweb" cracking. This cracking first appeared 3 years ago. Now the computer reboots continuously. This causes zero access to radio, GPS, or other features to operate the vehicle. The vehicle was taken to the dealer, at the suggestion of Mazda USA. For a "diagnostic" fee of $180 I was told what I already knew. The system is broken. This is a rampant problem with multiple complaints online regarding Mazda Infotainment systems. They expect consumers to pay $2,800 to repair the system.

Reported

Mar 2022

Incident date

Mar 2022

Mileage

Not provided

Outcome flags

None reported

Engine stalled while driving and all the dashboard lights turned on. Could not turn engine back on again. Upon inspection, it was found that the fuel injector pump was faulty and was subsequently replaced by the dealership. Fast forward a year, check engine light came on and vehicle began to stall again. Dealership states that the fuel injector burnt out due to the initial fault in the fuel injector pump. Furthermore, it burnt out my catalyst.

Reported

Dec 2021

Incident date

Dec 2021

Mileage

Not provided

Outcome flags

None reported

The seals around headlights are failing and causing moisture infiltration. Limiting distance of visibility during night driving. I have found through forums that this is a common occurrence.

Reported

Nov 2021

Incident date

Sep 2021

Mileage

Not provided

Outcome flags

None reported

Vehicle stalled while driving. On 9/29/21 Suburban Mazda of Troy removed the Mazda mobile start. On 10/13/21, the engine stalled and shut off at approximately 50 mph and coasted the vehicle to the side of the road. There were no warning light prior and the vehicle had approximately 1/4 tank of gas (according to the gauge). AAA came and put 2 gallons of gas in and the vehicle started and drove normally afterwards. After reviewing the NHTSA website for 2016 Mazda CX-3 I found at least two other complaints for vehicles stalling while driving with 1/4-1/8 tanks of gas. I am concerned that this is a trending issue and an unreasonable risk to safety

Reported

Oct 2021

Incident date

Oct 2021

Mileage

Not provided

Outcome flags

None reported

The media console screen on my Mazda CX-3 has spiderweb-like cracking. This causes "ghost touch" which means that while I am driving, the system makes consistent loud beeping noises, frantically changes screens, changes music, calls people (if my phone is connected to bluetooth), etc.. There is no way to turn this off and it is incredibly distracting and startling while I am on the road. I know that this same issue has occurred in other Mazda vehicles (like the Mazda3) and the part has been recalled/been covered for replacement under an extended warranty. My local Mazda dealership diagnosed this issue and acknowledged that it is a problem that this is not covered under warranty to fix. They gave me a $2,000 quote to replace the screen (this is money I do not have and believe I should not have to pay to ensure my safety).

Reported

Sep 2021

Incident date

Sep 2021

Mileage

Not provided

Outcome flags

None reported

PASSENGER RESTRAINT MALFUNCTION CHIME SOUNDED EVERY 5 SECONDS FOR 35 MINUTES. PASSENGER AIRBAGS ARE NOW DISABLED. BLIND SPOT MONITORING ONLY WORKS SOMETIMES....A MIND OF ITS OWN.

Reported

Nov 2020

Incident date

Nov 2020

Mileage

Not provided

Outcome flags

None reported

RUST ON HATCH, SIMILAR TO RUST RESULTING IN RECALL IN 2016 IN AUSTRALIA

Reported

Aug 2020

Incident date

Aug 2020

Mileage

Not provided

Outcome flags

None reported

THERE IS A CRACK IN THE CORNER OF THE MAZDA CONNECT CENTER DISPLAY. I BOUGHT THIS CAR CERTIFIED PRE-OWNED LAST YEAR AND THE CRACK WAS ALREADY THERE. *TR

Reported

Jun 2020

Incident date

Mar 2019

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2016 MAZDA CX3. THE CONTACT STATED THAT THE EVAPORATOR FOR THE AIR CONDITIONING WAS BLOWING WARM AIR INTO THE CAB OF THE VEHICLE. THE VEHICLE WAS TAKEN BELLAMY STRICKLAND CHEVROLET BUICK PARTS (145 INDUSTRIAL BLVD, MCDONOUGH, GA 30253 770-30253). THE VEHICLE WAS DIAGNOSED AND A PRESSURE TEST FOUND A LEAK IN THE EVAPORATOR. A TSB WAS FOUND WHICH WOULD COVER THE REPAIR. THE CONTACT WAS REFERRED TO HENNESSY MAZDA (7261 JONESBORO RD BUILDING 2, MORROW, GA 30260 844-237-2079). THE CONTACT WAS INFORMED THAT THE TSB EXPIRED AND WOULD NO LONGER COVER THE VEHICLE UNDER A WARRANTY REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DECLINED TO OFFER A FREE REPAIR. THE FAILURE MILEAGE WAS 58,700.

Reported

Apr 2020

Incident date

Mar 2020

Mileage

Not provided

Outcome flags

None reported

THE HEADLAMPS HOLD MOISTURE. THERE ARE NO CRACKS IN THE HEADLAMPS. I FEAR THIS WILL CAUSE PROBLEMS IN THE FUTURE.

Reported

Jan 2020

Incident date

Apr 2019

Mileage

Not provided

Outcome flags

None reported

DRIVING ON INTERSTATE CAR LOST POWER ALL WARNING LIGHTS WENT ON THEN DIED COASTED TO SIDE OF ROAD COULD NOT RESTART CAR HAD ABOUT 1/8 TANK GAS DOT CAME AND PUT IN SOME MORE GAS RESTARTED WENT TO GAS STATION AND OIL CHANGE SHOP THAT COULD NOT FIND ANYTHING TO REPAIR RESET WARNING LIGHTS

Reported

Jan 2020

Incident date

Dec 2019

Mileage

Not provided

Outcome flags

None reported

WHILE DRIVING MY 2016 MAZDA CX-3 ON CALIFORNIA HIGHWAY 280 IT SUDDENLY STARTED LOSING POWER, I COULDN'T DRIVE THE CAR AND THERE WAS NO WARNING LIGHT OF ANYTHING. NOT KNOWING THE PROBLEM I DID NOT WANT TO DRIVE THE CAR ANY FURTHER, HAD TO TOW TO THE MAZDA DEALER. THEY HAVE IDENTIFIED THE PROBLEM AS TRANSMISSION HAD TO BE REPLACED. THERE WAS NO ENGINE CHECK LIGHT AND THERE WAS NO OTHER WARNING LIGHTS. AS THEY WORKING ON THE CAR THEY ALSO IDENTIFIED THE BRAKES WERE WORN OUT WELL BEYOND THE MINIMUM STANDARDS. ALSO THERE WAS NO BRAKE WARNING LIGHT TO ALERT ME FOR THE SUCH PROBLEM. IF THE CAR DIDN'T STALL BECAUSE OF TRANSMISSION PROBLEM I WOULD BE STILL DRIVING THE CAR AND ONE DAY I COULD HAVE HAD A MAJOR ACCIDENT BECAUSE OF NO BRAKE FUNCTION. THIS PROBLEM ALSO COST ME AN ADDITIONAL EXPENSE WHERE THE CALIPERS AND THE ROTORS HAD TO BE REPLACED. I AM REPORTING THIS PROBLEM SO THAT OTHER 2016 MAZDA CX-3 OWNERS CAN BE WARNED, OR THIS SHOULD BE RECALL DUE TO FAULTY WARNING LIGHTS FOR THE TRANSMISSION AND THE BRAKES.

Reported

Dec 2019

Incident date

Nov 2019

Mileage

Not provided

Outcome flags

None reported

WHILE DRIVING ON A 4-LANE ROAD (~45 MPH), THE VEHICLE LOST ALL POWER AND DIED. THE CHECK ENGINE AND BATTERY WARNING LIGHTS CAME ON AND THE START/STOP BUTTON LIGHT TURNED RED. AFTER COASTING INTO A GAS STATION, THE CAR COULD NOT INITIALLY BE RESTARTED. IT COULD BE RESTARTED AFTER ADDING GASOLINE, ALTHOUGH THE FUEL TANK WAS NOT EMPTY WHEN THE CAR DIED. THE FUEL GAUGE SHOWED 1/8 TANK, AND 9.3 GALLONS FUEL COULD BE ADDED TO THE TANK, WHICH HAS A CAPACITY OF 11.9 GALLONS. AFTER ADDING FUEL AND RESTARTING, ALL WARNING LIGHTS WENT OFF AND THE CAR COULD BE DRIVEN NORMALLY AGAIN. THE MAZDA DEALER FOUND NO STORED ERROR CODES IN THE SYSTEM AND VERIFIED THAT THE FUEL PUMP AND GAS GAUGE WERE WORKING CORRECTLY. DEALER PERFORMED POWERTRAIN CONTROL MODULE SOFTWARE UPDATE.

Reported

Dec 2019

Incident date

Dec 2019

Mileage

Not provided

Outcome flags

None reported

THE HEADLAMPS CONTAIN AND HOLD MOISTURE CAUSING A SOFTER LIGHT AND LESS VISIBILITY. I AM AFRAID THE MOISTURE WILL CAUSE ELECTRICAL PROBLEMS IN THE FUTURE.

Reported

Dec 2019

Incident date

Oct 2019

Mileage

Not provided

Outcome flags

None reported

THE SEAT CONSTANTLY DEFLATES WHEN IT'S PUMPED UP TO THE TALLEST SETTING. DRIVER HAS TO KEEP ADJUSTING SEAT HEIGHT WHILE DRIVING. I HAVE A HEALTHY BMI AND ONLY WEIGH 150 LBS. THIS SHOULD NOT BE HAPPENING. VERY DANGEROUS, ESPECIALLY WHEN IT'S HARD TO SEE OVER THE DASH.

Reported

Dec 2019

Incident date

Aug 2019

Mileage

Not provided

Outcome flags

None reported

PASSENGER SEAT BELT RELEASED PROPELLING ME INTO THE WINDSHIELD. I'M AN AVID SEATBELT WEARER. WE WERE HIT BY ANOTHER VEHICLE THAT RAN A RED LIGHT.

Reported

Nov 2019

Incident date

Aug 2017

Mileage

Not provided

Outcome flags

Crash 2 injuries

VEHICLE A/C QUIT WORKING AFTER LESS THAN 3 YRS, JUST OUT OF WARRANTY NO LESS. DEALER WANTS NEARLY $2K FOR REPAIR. TURNS OUT THE CAUSE IS A DEFECTIVE PART MAZDA HAS BEEN AWARE OF SINCE 2016. I WAS NOT NOTIFIED OF THIS ISSUE. THERE ARE THREE SEPARATE TSB'S ABOUT THE ISSUE AND A MAZDA SERVICE PROGRAM (MSP 50) ALERT. TSB'S: 07-001-18-3465 07-001-18-3274B 07-004/17-3332A NHTSA #'S 10136781 10129570 10120389

Reported

Sep 2019

Incident date

Jun 2019

Mileage

Not provided

Outcome flags

None reported

REAR TAILGATE WILL NOT OPEN

Reported

May 2019

Incident date

Mar 2019

Mileage

Not provided

Outcome flags

None reported

WHILE DRIVING HOME AROUND 35 MPH ON A STRAIGHT ROAD WITH NO CARS, NO BUMPS IN THE ASPHALT, AND NO TREES, MY SUNROOF SUDDENLY SHATTERED. I TOOK THE CAR TO THE DEALER THIS MORNING AFTER RESEARCHING ON THE INTERNET AND FINDING RESULTS OF CLASS ACTION LAWSUITS FROM KIA AND NISSAN BASED ON THE SAME PROBLEM, AS WELL AS MAZDA FORUMS WITH CUSTOMERS COMPLAINING OF SUNROOFS SUDDENLY SHATTERING, YET I WAS TOLD THAT BECAUSE THE GLASS IS ALREADY BROKEN THERE IS NO WAY TO VISUALLY TELL IF THERE WAS AN IMPACT OR IF IT WAS DUE TO A DEFECT, AND THE COST IS ON ME. I WANT TO NOTE THIS WITH THE NHTSA SINCE THE PROBLEM IS NOT DUE TO ANYTHING I'VE DONE OR CAUSED. MY MILEAGE IS JUST OVER 16K, WHICH IS AVERAGE FOR THE PROBLEMS ONLINE THAT I'VE FOUND. A COMMON COMPLAINT IS THAT THE SUNROOF TENDS TO "BOW UP IN THE MIDDLE" WHICH IS EXACTLY WHAT HAPPENED WITH MINE - THE IMAGE INCLUDED SHOWS THIS. THE GLASS MISSING FROM THE IMAGE BROKE AWAY AS I WAS DRIVING HOME.

Reported

Jan 2019

Incident date

Jan 2019

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2016 MAZDA CX-3. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V393000 (PARKING BRAKE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR AS THE RECALL NOTICE WAS RECEIVED IN AUGUST OF 2017. THE DEALER (DAVIS GAINESVILLE MAZDA: 2600 N MAIN ST, GAINESVILLE, FL 32609) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Reported

Mar 2018

Incident date

Aug 2017

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2016 MAZDA CX-3. WHILE DRIVING UNKNOWN SPEEDS, THE HEADLIGHTS FAILED TO PRODUCE ADEQUATE ILLUMINATION WHEN TURNING THE VEHICLE. THE CONTACT CALLED A LOCAL DEALER (SIL TERHAR MOTORS, 1551 US HIGHWAY 287, BROOMFIELD, CO 80020), BUT THEY WERE UNABLE TO ADJUST THE HEADLIGHTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 10,000. *TT *TR

Reported

Feb 2018

Incident date

Jun 2016

Mileage

Not provided

Outcome flags

None reported

WHILE DRIVING HOME THROUGH PITTSBURGH, PA IN ABOUT AN INCH OF SNOW I CAME TO A 90 DEGREE TURN ON A RESIDENTIAL CITY STREET. I TOOK THE TURN AT NO MORE THAN 15 MPH AND THE CAR DID NOT RESPOND TO THE TURN, INSTEAD SLIDING INTO THE CURB CAUSING DAMAGE TO THE RIGHT FRONT STEERING ASSEMBLY. THIS IS NOT AN ISOLATED INCIDENT OF THE TIRES HAVE LITTLE TO NO GRIP IN THE SNOW. PAST INCIDENTS HAVE ALL INCLUDED THE VEHICLE IN MOTION, ON A HALF INCH OR MORE OF SNOW, AND LOSING GRIP WHEN ATTEMPTING TO BRAKE OR STEER. MOST INCIDENTS HAVE OCCURRED AT SLOWER SPEEDS OF LESS THAN 25MPH. MAZDA SHOULD NOT USE THESE TIRES AS THEY POSE A SIGNIFICANT SAFETY HAZARD IN THE SNOW. THIS IS MORE SERIOUS THAN ANY OTHER VEHICLE I HAVE DRIVEN WITH ALL-SEASON TIRES AS THESE PROVIDE NO GRIP WHATSOEVER IN THE SNOW.

Reported

Feb 2017

Incident date

Jan 2017

Mileage

Not provided

Outcome flags

Crash

THE WINDSHIELD WIPER FLUID ONLY REACHES THE VERY BOTTOM PORTION OF THE FRONT WINDSHIELD. I BROUGHT INTO THE MAZDA DEALERSHIP WHERE PURCHASED AND WAS TOLD MY VEHICLE WAS OPERATING SIMILARLY TO OTHER NEW CX-3'S AND ACCORDING TO DESIGN/MANUFACTURE. I ADVISED THEM MY WINDSHIELD IS NOT BEING CLEANED AS ONE WOULD EXPECT AND IS PRESENTING A SIGNIFICANT SAFETY ISSUE. I CALLED MAZDA CUSTOMER SERVICE AND AM NOT BEING HELPED.

Reported

Jan 2017

Incident date

Jan 2017

Mileage

Not provided

Outcome flags

None reported

IN THE PAST 4 MONTHS OF OWNING THE VEHICLE I HAVE HAD 4 EPISODES OF UNINTENDED ACCELERATION. EACH TIME WHEN SLOWING TO A STOP, THE BRAKE PEDAL WAS DEPRESSED, AND SUDDENLY THE CAR LURCHED FORWARD AS THE ENGINE REVVED, AND THE BRAKE WAS INEFFECTIVE AT STOPPING THE CAR. TWO OF THE EPISODES COULD HAVE CAUSED AN ACCIDENT WITHOUT QUICK EVASIVE ACTION ON MY PART. I HAVE ALSO HAD SEVERAL EPISODES OF THE ENGINE SUDDENLY REVVING ON START UP (WITHOUT DEPRESSING THE GAS PEDAL). *TR

Reported

Dec 2016

Incident date

Dec 2016

Mileage

Not provided

Outcome flags

None reported

THERE IS AN OPEN RECALL ON THIS VEHICLE REGARDING THE REAR LIFT GATE. IT'S BEEN MORE THAN 2 1/2 MONTHS AND STILL NO REPAIR FOR THIS AND THE WINTER IS STARTING WITH THE ROAD SALTS WHICH MAY CORRODE THE IMPROPERLY COATED REAR LIFT GATE. MAZDA HAS NOT OFFERED A REMEDY AND IT'S BEEN TOO LONG. PLEASE FOLLOW UP AND PRESSURE THEM TO COME UP WITH A REMEDY.

Reported

Nov 2016

Incident date

Nov 2016

Mileage

Not provided

Outcome flags

None reported

I TURNED INTO A PARKING SPOT AND WAS SLOWING DOWN .EVERYTHING SEEMED NORMAL WHEN SUDDENLY THE CAR SPED UP INTO A WOODED AREA. THE CAR SHOT INTO THE TREES. WITH MY FOOT ON THE BRAKE I TRIED TO STOP IT BUT IT JUST KEPT GOING. THE CAR STOPPED WHEN IT HIT A TREE. I TURNED OFF THE IGNITION AND REALIZED THAT MY FOOT WAS ON THE BRAKE AND THE GEAR SHIFT WAS IN PARK.

Reported

Sep 2016

Incident date

Aug 2016

Mileage

Not provided

Outcome flags

Crash

WARM ENGINE, VERY HARD/LONG CRANKING TIME. VS. STARTS RIGHT UP WHEN ENGINE COLD

Reported

Jul 2016

Incident date

May 2016

Mileage

Not provided

Outcome flags

None reported

I BOUGHT A MAZDA CX-3 ON DECEMBER 31ST 2015. ON JANUARY 27TH I DROVE THE CAR FROM HOME TO WORK FOR 20 MINUTES AND I ENTERED PARKING LOT WITH MAY BE 15 MILES AN HOUR! I MADE MY 90 DEGREE TURN INTO PARKING STALL WITH MAY BE 5 MILES AN HOUR AND PUSHED THE BRAKE TO FULLY STOP! CAR ALMOST STOPPED BUT SUDDENLY SOMETHING WEIRD HAPPENED AND CAR SUDDENLY ACCELERATED! IT STOPPED BY HITTING THE SNOW BANK AND ANOTHER CAR! I AM SHOCKED AND VERY SCARED!

Reported

Feb 2016

Incident date

Jan 2016

Mileage

Not provided

Outcome flags

Crash

MULTIPLE WATER LINES LEFT ON WINDSHIELD AFTER EACH SWIPE OF THE WIPERS DURING A LIGHT OR HEAVY RAINFALL WHETHER THE VEHICLE WAS STATIONARY OR IN MOTION. THIS PROBLEM INITIALLY OCCURED IN OCTOBER, 2015, AND CONTINUES TO OCCUR EVERY TIME IT RAINS!! THIS PROBLEM DEFINITELY AFFECTS VISIBILITY! MY NEW CX-3 DID RECEIVE NEW WINDSHIELD WIPER BLADES, BUT THE SAME PROBLEM RECURRED! APPARENTLY THE WIPER BLADES MAZDA IS PROVIDING ARE DEFECTIVE!!

Reported

Jan 2016

Incident date

Oct 2015

Mileage

Not provided

Outcome flags

None reported

Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.

Risk: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.

Remedy: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.

Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

Risk: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.

Mazda North American Operations (Mazda) is recalling certain 2014-2018 Mazda3 and 2016-2021 CX-3 vehicles. The rearview camera image may not display properly by showing a flickering or distorted image.

Risk: A rearview camera that does not display properly can reduce the driver's rear view, increasing the risk of a crash or injury.

Remedy: Dealers will inspect and replace the rearview camera, as necessary. In addition, dealers will install a wiring harness fastening seal. All repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 13, 2023. Final owner letters for affected models and model years in the states of CT, MA, MD, NJ, NY, PA and VA were mailed August 14, 2024. The remaining owner notification letters will be mailed at a future date, anticipated on or before May 1, 2025. Owners may contact Mazda customer service at 1-800-222-5500, Option 6. Mazda's number for this recall is 6023G.